Hi
A few days ago I started experiencing a strange issue that I just can't resolve.
Certain apps and accounts, i.e. Facebook, email, playstore, Google, Flip board etc. simply will not load/refresh/sync over mobile network. However, I can still browse the Internet using various apps (chrome, stock browser). With Spotify, I can stream music but am unable to download. There is no issue with the data connection as I am getting 'H' or '3g' and showing decent stats on Speed test. I have no issues at all over Wifi - everything works perfectly.
It's as if something is preventing apps from syncing/refreshing over the network but not affecting Internet access.
I have an unbranded device with a sim only Talk Talk deal.
Kitkat 4.2.2
4.12.401.11
I'm going to do a hard reset next but wondered if there was another solution.
Any ideas?
garethjknight said:
Hi
A few days ago I started experiencing a strange issue that I just can't resolve.
Certain apps and accounts, i.e. Facebook, email, playstore, Google, Flip board etc. simply will not load/refresh/sync over mobile network. However, I can still browse the Internet using various apps (chrome, stock browser). With Spotify, I can stream music but am unable to download. There is no issue with the data connection as I am getting 'H' or '3g' and showing decent stats on Speed test. I have no issues at all over Wifi - everything works perfectly.
It's as if something is preventing apps from syncing/refreshing over the network but not affecting Internet access.
I have an unbranded device with a sim only Talk Talk deal.
Kitkat 4.2.2
4.12.401.11
I'm going to do a hard reset next but wondered if there was another solution.
Any ideas?
Click to expand...
Click to collapse
At work we had a phone that did not want to sync email on 3G. (Perhals other apps, we did not check.)
It turned out his phone was roaming on 3G, and the email client was set not to push mail when roaming.
I think the guy had bad signal on its own network on this location and so the phone was roaming.
He could still use his browser and many other apps without any problems.
Maybe it has nothing to do with your problem but I thought I should post it.
Because it sure has many things in common, also in this example on WIFI everything would work fine.
Kind regards, Stefan.
Thanks for that, unfortunately it doesn't seem to be a roaming issue.
I've just factory reset the device, completely wiped everything. Tries to log into Facebook and the same thing happened. Switches to WiFi and it worked straight away.
I tried forcing the mobile data to only use WCDMA. This actually seemed to resolve the problem temporarily and I was able to update Facebook however it soon reverted to how it was and I was unable to sync email, update Facebook or download on Spotify unless over WiFi.
I'm wondering if it's the Sim card or possibly a problem with the phone but I'm struggling to understand (albeit with limited knowledge) how this strange behaviour could be hardware related...
Related
I installed the 10.6.34.800 build of messenger. Im using 3 network in UK. installed WLM and the Indentify as N95 cab. used to connect fast and reliable.
lately its been pain in the a$$ to connect, it connects to HSDPA, the 3g icon changes to H but then that damn busy icon just spins until it timesout.
I flash new roms on it all the time, so always installing WLM and apps. the first few times after flashing are fine, then it grinds to a halt.
I wonder if there is some file created thats jamming it or some cache file ?
other apps work fine. IE, beyondfeed, google maps,
i would blame the 3 network, but Ive installed IM+ and it connects first time, everytime to msn network, so now Im blaming this $hit WLM. When its in this mood, it wont sync either. sticks at checking internet connectivity , after it goes to H.
has anyone having / had the same carry on ?
TIA
Happens to me too. It always seems to work really well after installing it but then fades.
i had problems with live messenger also, couldn't sync or retrieve my emails, i contacted ms support and they told me that this happens sometimes for no reason. it will work perfectly for a while then nothing. i was told to sign out and then sign back in. doing this works everytime for me.
Have you tried BeeJive? http://www.beejive.com/wm6/
3 sometimes block Live Messenger, depending on what tariff or contract you have at the time. For example if you buy the £5 Internet Browsing bundle, as part of the terms of the bundle Live Messenger is blocked. I've found some of the third party softwares have the same problem with working for awhile then breaking.
A way round the problem is to setup a proxy on your home PC, but this isn't really ideal unless anyone knows of a way of proxying Live Messenger only and not Internet Explorer.
thnx, I tried only WLM and IM+ . I'll stick with IM+ until I change to O2 or find an answer. When it played up again today, I disconnected data in comm manager and put on wi-fi. It connected in seconds on wi-fi, then when I put off wi-fi and 3g back on, it connected again instantly.
its back again to sticking this evening. IM+ works ok on w-fi and 3g, WLM connects on wi-fi only unless I get lucky and keep playing about with comm manager by disabling/ enabling data and wi-fi.
i am on 3 payg for £5 a month, so it could be part of the problem. I know, before, it point blank refused to connect on 3 until I used the Identify as N95 cab.
would love to know what's causing it.
That's the problem that's been reported in other forums/posts, if you stick an orange sim in or use Wi-FI the Live Messenger works without fail (well, almost) but as soon as you use the Three sim it keeps playing up.
The fact that you can connect via Wi-Fi, disconnect and connect straight away via GPRS/3G makes it seem like all they do is block the DNS from resolving? If so it'll be a stupidly easy fix. I've heard it's some setting in the SIM that Live Messenger looks for though, which would be much harder to break.
Alright, I really need some help from the big boys here.
I have had my N1 since release. I have T-Mobile and no data plan. Everything I do is over wifi.
On Friday, I saw the 3g icon on my phone for the first time. It appeared out of nowhere and just flips between 3G and E since T-Mobile just blocks data for non-plan users. This was killing the battery life of the phone.
I called Google and they ran me through *#*#4636#*#* to disable the data connection. This fixed the problem for a while; However after a while the phone will give a message that there is no service provider and will reconnect to T-Mobile (it has never done this before outside of phone boots). When it is back up the 3G/E cycling starts again. Even worse the data connection still lists as disabled and will not re-enable. I have to pop the battery out while it is running to get back in to disable it.
Google thinks its an app but I have removed everything but Touchdown and K9 which I don't think are the problem. I have used Android OS Monitor and I do see connections to 64.15.75.218 and 209.44.107.13 which are hot beds for malware and when I uninstall any app these connections vanish temporarily. But they come back after a few hours.
Anyone seen this before or know a way to track IP connections to a particular app?
I have no solution for tracing 'malicious' software but it is possible to just disable all mobile data usage.
Settings/Wireless and network settings/ Mobile networks > "Data enabled"
If you unselect this there should be no more data transfer while on the mobile network.
I do not have that option. Google Rep said it was only in froyo.
Problem is I did the same thing for 2.1 but it keeps coming back on. Even with wifi the phone connects to these ips so who knows what it is doing.
3G isn't used only for data, you can do voice on 3G.
Could be T-Mobile expanding 3g into your are where you didn't have coverage before.
Call T-Mobile and make sure you're not actually using data.
As for tracking applications, you can use System Panel Pro of the market to monitor how much data applications are using.
I know I am not using data. The T-Mobile account page is pretty detailed and I am unable to do anything online when wifi is off. 3G has also been available for a while here as I know others that use it.
I will check out system panel.
Thanks.
UmbraeSoulsbane said:
I do not have that option. Google Rep said it was only in froyo.
Click to expand...
Click to collapse
It is indeed only on Froyo, however, Froyo is out now, so install it and you'll instantly benefit.
A few more things:
Were you receiving or sending MMS (picture/video messages) when the 3G icon popped up? This is normal and doesn't usually come out of your data balance.
If you'd like to be triple-sure you're not using data, go into the APN settings. Edit the APN name - e.g. change tmobile.com to nomobile.com. Now it *really* shouldn't be able to access data.
Smarphones would be well to do to have a Zonealarm/little snitch type app for this purpose.
Id imagine ad based apps wouldnt be too happy about it. At the least an app that reports IPs times , and IN/OUT info.
I never use SMS or mms and have not gotten any during this time.
My concern is not related to getting charges but with unwanted use of my phone or data. When the data connection auto enables it will go through my battery in a matter or hours and who knows what the phone may be doing.
I know I can turn this off and make sure data is not used - in fact I have already done this. However when smoke enters room you don't just put a towel under the door and forget about it. I want to find the source of this and stop it because the behavior is not normal.
I agree something like zone alarm would be good. You should be able prevent or track an app activities for situations like this. If I knew what was connecting to these IPs and enabling the data connection I could stop it and report the app or submit a bug request. Right now I am just all alone.
I did try system panel which seems like a nice app but it does not give me good information on network usage by app. OSMonitor is better at connection monitoring but doesn't list by app. Why has no one thought to monitor network threads by app?
Try alogcat maybe? Any time you notice the icon suddenly appearing, save a copy of the logcat and comb through it.
alogcat may work. Figured out OSMonitor had something similar and filtered by app.
Now I just gotta wait I guess. Still not enough info to relate to IP though.
You should know that the data connection setting isn't an enforcement for the entire phone. It only acts as a notice to applications on whether or not to use data in the background.
Developers are supposed to respect those settings, but they are not enforced.
There is a free program called Network Statistics which is no longer in the market. I will backup the apk for you and upload it so you can use it. It shows the amount of data used by each app.
I too had a data hungry app issue and this helped me solve it immediately.
I'm just at work ATM, so I'll do it this evening. (Almost midday now here in Australia )
Cheers,
Ross
@JCopernicus
I am aware of this which is why I want to track this problem down.
@Ross
That sounds great. I appreciate the help. Not sure if tracking data usage is enough since I don't think the app is sending a lot of data. But I am willing to try anything.
I should be getting froyo soon so maybe that will help as well.
This is what I do when I want to ensure I don't use Data. Go I. To wireless connections. Mobile Networks, and then access points. Create a new one. I usually call it No Data. The for the apn, I just make something dumb, like no.data.com, and then save. After I'll select that as my apn.
The issue is not about the use of the data connection. I have done this and can guarantee the phone cannot use any cell data network. The problem is an app is trying to use it anyway even when it is disabled. Even if you ignore that as a concerning activity the constant 3G searching reduces the battery life to a mere hours.
I appreciate the help, but my issue is not with how to disable the data connection. Its about identifying malware on my device, and tracking an app calls to a specific IP.
Again,k 3g doesn't mean data. 3g is also used for voice.
If you only want to use "2g" switch your phone over to gsm only through 4636 or through the menu where it says "use 2g only".
You will never see the 3g icon again.
If you wan't to be 100% sure no app is calling an IP, then do a factory reset. Install apps one by one, monitor them through the various options given in this thread already.
You will not be able to prevent an application from "calling home" unless you modify the app itself. Apps use the data connection provided to them by the OS however they see fit.
Every app you install has a permissions prompt that will tell you it want's internet access.
JCopernicus said:
Again,k 3g doesn't mean data. 3g is also used for voice.
Click to expand...
Click to collapse
The Android "3G", "H", "E" or "G" icon denotes data. It may also appear temporarily when making the connection necessary to transmit MMS. It does not appear when the phone is using voice over 3G without a data connection.
Actually, this may be a T-Mobile issue - they just enabled the ability to do "pay as you go" data on ALL plans without a data plan, so they may be the ones turning on the ability to do data. You'd still need to authorize it in your browser, and I think it costs about $1/1MB so it is totally not worth it.
May be worth looking into because it wouldn't surprise me if their new "service" is screwing things up.
I am aware of 3G voice but the 3G status icon is related to data flow. I have had the phone since launch and posted this because this behavior is not normal. Even Google was perplexed by what it is doing. And as I said it is not constrained by the 4636 settings.
And I disagree that an app can use the network connection as they see fit. Rights are given to perform its intended purpose; anything else is malicious.
Ok first of all up until today my phone has been running JPY with no problems.
Now today i can use the stock browser to browse the internet but its very slow, If i use opera mobile like i have for the past few months i cant connect to any pages as it times out saying "connect to server".
Sometimes the market works sometimes it dont and its just took nearly 10 mins to download a 2mb app.
Now i have reflashed JPY using odin and still have the same problem, i have also tried a sim card from my other phone and it does the same with that so can only be the phone, I have hard reset the phone and still nothing.
Any ideas?
Also cant even download email unless i use wifi then everything is fine, Checked apn settings and they are all ok
Is it possible that the problem is caused by your service provider?
bilalhp said:
Is it possible that the problem is caused by your service provider?
Click to expand...
Click to collapse
99.9% sure its nothing to do with that as my other phone on the same network works fine, as does my sim in my other phone, im certain its something to do with the phone.
I'm having this issue too.
Data only actually "works" about 1/3rd of the time, it connects as "H" (HSDPA) and occasionally drops to "3G", but doesn't consistently work.
I've tried disabling HSDPA and I get the same issues.
I've seen reports of other people with similar data issues on Gingerbread...
I don't want to go back to Froyo, but will if I can't get data working more consistently...
Hi all,
Is there anyone here using a Galaxy Note with Idea in Kerala (specifically Trivandrum)?
I am having real trouble connecting to Idea's GPRS net, with the Note insisting that it cannot connect to the network (data only - voice works perfectly).
This happens with both the E (GPRS?) and H (3G?) data indicators. The arrows either remain dark, or the down arrow remains orange (up arrow green). Is this normal?
I have downloaded and installed all the configuration messages sent to me by Idea when I first inserted my SIM.
I currently have four listed access points:
idea_gprs
idea_internet
idea_mobile
idea_mms
No matter which one I select to use, the Note keeps insisting there is a network error.
So I cannot use Google Maps for driving directions, or even Voice Talk in driving mode, because I keep getting the message:
"Cannot connect to server. Please check your network settings and try again" in a dialog box on the Voice Talk screen which takes me to the network settings.
This is especially true in Voice Talk.
Please help.
I've faced this issue a few times on idea kerala network usually between 11 30 pm and 2 am. It's a network issue. you simply have to wait it out , in a few hours it will start working again.
I think idea's apn is "internet" not "idea_internet"... change the settings and try again...
have you tried it with other networks providers? check if 3g is working to make sure this issue is not phone specific.
Thing is, the connectivity has been spotty at best, but since the past couple of days, I have not been able to connect at all.
gps
pillainp said:
Thing is, the connectivity has been spotty at best, but since the past couple of days, I have not been able to connect at all.
Click to expand...
Click to collapse
try gps fix from market
Samsung Voice Talk
Right.
As far as I can see, Samsung Voice Talk is the only app that regularly has trouble with Idea's GPRS/3G.
Generally service is so poor and connectivity so slow that I initially thought it was a device issue.
However, on further investigation, I find that Voice Talk, while it works perfectly on WiFi, will not do so on GPRS/3G.
Everything else connects with blazing slowness, thanks to Idea.
The one constant is that whenever I try to use Voice Talk under Idea, it immediately throws the error:
"Unable to connect to server. Please check your connection settings and try again."
This dialog box has a button to the connectivity settings menu.
However, no matter what connection I choose out of idea_gprs, idea_internet and idea_mobile, Voice Talk continues to throw the same error.
Any ideas?
I am thinking maybe delete and re-install all the Idea APN's.
Anything else I should/could try?
Thanks in advance for all your help.
NPP
Hello,
Recently something happen to my mobile data connection. I got full signals bar H/H+ next to it but when try to use anything that need data connection, I got message cannot connect.
The data sending arrow shows but not receiving one. Usually turning off and on mobile data fixes that issue but not for long. At first I tough that is stamina related but it can happen even during browsing/facebooking so not sleep mode related.
No problem with receiving/ sending texts or calls, seems only data related. And no such problem over WI-FI, it maintain to stay connected all the time.
I recreated firmware using PC companion but nothing. I tried my sim card on other phone to find out if network problem but no such issue.
I have used generic .157 software after root without unlocking bootloader.
I got that phone for about a year without any problems, unfortunatelly bought second hand and no chance to send to warranty
Maybe anyone has some ideas to try.
Thanks
Do you use any apps for blocking ads?
I had porblems with most sites including google and its apps not getting connection. I finally figured out that it was the ad blocker i used and that i had to upgrade my hosts files again (even if there was no new update) in order to get connections working again. hope that helps
theshadower10 said:
Do you use any apps for blocking ads?
I had porblems with most sites including google and its apps not getting connection. I finally figured out that it was the ad blocker i used and that i had to upgrade my hosts files again (even if there was no new update) in order to get connections working again. hope that helps
Click to expand...
Click to collapse
No I do not use any ads blocking apps. It occurs on fresh install, unrooted as well. Today suddenly stops playing spotify music and said connection error but for signal bars and H+ ;(
only thing i can think of is if you maybe have you data settings corrupted. That would cause your connection to not work. Does the internet work on some things but not others? And can you connect to internet with WiFi enabled?