Z1 4.4.2 (.757) Won't charge via USB - Xperia Z1 Q&A, Help & Troubleshooting

Hi guys,
I've been running Z1 4.4.2 (14.3.A.0.757) for some months now and have been working around this issue by using the connection points + adapter to charge my phone. I thought i would come and see if there had been any updates but .757 still appears to be the latest, so my hopes of upgrading to fix are pointless.
When i plug in the standard Sony cable into the phone via the connection under the flap; the phone will constantly "wake" - If i try to turn the screen off it will constantly turn back on. The phone will not charge.
Phone charges without issue using the connectors on the outside.
Summary-
Phone won't charge direct by cable (standard wall adapter)
Phone charges fine using connector points + adapter
Any ideas?

If you connect the Phone to PC vie USB you can transfer data without problems? ..and it charging from PC?

Plugged into PC
- Screen wont sleep
- File transfer fine; 155mb Transfer in <5 seconds.
- Does not appear to charge

Sproooty said:
Plugged into PC
- Screen wont sleep
- File transfer fine; 155mb Transfer in <5 seconds.
- Does not appear to charge
Click to expand...
Click to collapse
Try different USB Cable.

eclyptos said:
Try different USB Cable.
Click to expand...
Click to collapse
Different cable doesn't work; same issues.

Sproooty said:
Different cable doesn't work; same issues.
Click to expand...
Click to collapse
Then is the USB port defective, send it via warranty or something.....oor.....use the Dock DK31 to charge the phone aand FTP Pro for transfer files, at last a good solution.

or buy new magnetic charger cable at sony center/shop its so cheap
Sent from my C6903 Xperia Z1 using Tapatalk

Alex Tan Hao Nam said:
or buy new magnetic charger cable at sony center/shop its so cheap
Sent from my C6903 Xperia Z1 using Tapatalk
Click to expand...
Click to collapse
EDIT:
Or don't waste your money and just use the wall for charge if you need juice.
Derp. That huge oversight. Sorry about that.

kentexcitebot said:
Or don't waste your money and just use the wall for charge if you need juice.
Click to expand...
Click to collapse
The problem is that the OP cannot charge it via USB with wall charger so he have to use the magnetic cable or dock.

(comment deleted)

Related

[SOLVED] Usb charging/port problem

Hi guys,
I'm having a problem with my incs lately, it WILL ONLY charge on any mode other than charge only... That means I can only charge it using a computer on either usb tether/usb storage. (When its in USB Storage, I can read my SD card from my computer)
The problem come when i tried to try the USB host using the Y cable, I think i messed up somewhere. The phone thinks that there is a data session running INTO my device, and to make things worse, I set my USB to PC connection to Disk Drive by default. After I unplug the device from the Y cable the Disk Drive symbol still exist and the led (orange) still lighting up. I connect it to the charger and plug off, it seems to turn off the disk mount and led. However after that point, I can't never charge using charger/usb charge only. (Its a flash drive and a 5VDC power source on the other end of the Y cable if you are wondering)
I have tried flashing different ROMs, even charge when the device is off, charge in recovery, and wipe battery status. None works.
So... For now I think I fried the USB controller, so can anyone suggest any solution? HW replacement or a SW that will make the phone think all plug that goes to the microusb is a data? or any other?
Thank you in advance
What kernel/mod are you using for USB host?
Nonverbose said:
What kernel/mod are you using for USB host?
Click to expand...
Click to collapse
Well, I failed using it, I was using ARHD, and there was no USB host capability.
Can someone suggest what the problem might be? Is it just the port or something deeper? If its just port, thank god this spare part is avaiable
http://www.parts4repair.com/htc-incredible-s-charging-connector-flex-cable/
Or its the controller
wpra3 said:
Well, I failed using it, I was using ARHD, and there was no USB host capability.
Can someone suggest what the problem might be? Is it just the port or something deeper? If its just port, thank god this spare part is avaiable
http://www.parts4repair.com/htc-incredible-s-charging-connector-flex-cable/
Or its the controller
Click to expand...
Click to collapse
You can change what it defaults to, can't you? Change it to charge only mode. How is your device unlocked and have you done any other mods?
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
wpra3 said:
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
That's actually not possible, but you may have a charger issue. Have you tried another one?
wpra3 said:
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
Hi wpra3, i think i have exactly the same problem with you, initially i thought is the usb spoil, when i plug to computer, it prompt me that unrecognized device, recently it become worst when i plug in the usb, it not charging but is discharging and some time it prompt me that my phone is using too much battery while i am charging.
Have you find any solution yet?
allenschuan said:
Hi wpra3, i think i have exactly the same problem with you, initially i thought is the usb spoil, when i plug to computer, it prompt me that unrecognized device, recently it become worst when i plug in the usb, it not charging but is discharging and some time it prompt me that my phone is using too much battery while i am charging.
Have you find any solution yet?
Click to expand...
Click to collapse
I've solved my problem go to this thread, i made a guide on how to replace USB port that ultimately solve the problem
http://forum.xda-developers.com/showthread.php?p=26492940#post26492940

[Q] Only charging from Sony chargers?

So, for the past couple of days I've run my battery pretty much dry, when I got to a charger it was at about 6-12% both times. What I've noticed is that my phone doesn't seem to charge from anything except the charger it came with (in the dock... now that I think of it, I should probably have tested that as well, so it isn't just shutting down USB when low on battery) when it is in this low-battery state, nor does it appear in ADB. I tried shutting the phone off and charging like that, but it didn't work. As I am typing this, the phone (currently at a much higher charge) is successfully charging from exactly the same machine and same USB cable that it wouldn't work with last night while at 6%... what gives?
Has anyone else experienced this?
For the record I am running CyanogenMod nightlies (2013-06-10), however I am finding it difficult to believe that software would have an impact on this.
Rekoil said:
... What I've noticed is that my phone doesn't seem to charge from anything except the charger it came with...
Click to expand...
Click to collapse
That's strange. I'm currently using my. Old x10 charger and got no trouble. The manufacturer should not have any impact for charging. You can use an iDevice charger if you really need juice. ( of course with the right cable )
Rekoil said:
...I tried shutting the phone off and charging like that, but it didn't work.
Click to expand...
Click to collapse
I believe it's CM that not allows off charging... If I want to charge my old x10, I had to tun it on. If I connect the charger the green light tun on. So it go into flashmod.
Rekoil said:
I am finding it difficult to believe that software would have an impact on this.
Click to expand...
Click to collapse
I don't know how deep dose CM control the charging. Seems to be enough to make troubles... An answer from a dev would be welcome.
Hope I could help a bit.
"I know that my English isn't perfect, but I still hope it's comprehensible." Send over the cool Xperia Z
naphets8 said:
That's strange. I'm currently using my. Old x10 charger and got no trouble. The manufacturer should not have any impact for charging. You can use an iDevice charger if you really need juice. ( of course with the right cable )
Click to expand...
Click to collapse
Well like I said, at the moment (at 80%) it is charging fine using all manner of chargers (Apple iPhone charger included). It is only when I really need it that it doesn't seem to want to charge from "lesser" chargers
naphets8 said:
I believe it's CM that not allows off charging... If I want to charge my old x10, I had to tun it on. If I connect the charger the green light tun on. So it go into flashmod.
I don't know how deep dose CM control the charging. Seems to be enough to make troubles... An answer from a dev would be welcome.
Click to expand...
Click to collapse
I guess I will have to restore Sony software on it and try at some point. It certainly doesn't seem like there is a good reason for this behaviour to be hardware related, I mean what if I didn't have the dock? (Again, need to test if the original charger will charge via USB in low battery state)
naphets8 said:
"I know that my English isn't perfect, but I still hope it's comprehensible." Send over the cool Xperia Z
Click to expand...
Click to collapse
Not as bad as you seem to think
Ok, I think I've nailed this down. My Xperia Z dropped to 18% at some point during the weekend. And all I had to charge it with was an iPhone charger (providing up to 1.1A so that's still not too bad) and a USB cable without a data pair. This didn't start charging. However, luckily my friend had an LG charger with a USB cable containing data pairs. This did start charging! (And his phone charged using my iPhone charger with data-less USB cable) Unfortunately I am an idiot and didn't think to try his cable with the iPhone charger, but at least this is a start! (I'm starting to believe it is the iPhone chargers somehow, which is strange because electricity is electricity, and chargers don't discriminate)
I use my old N900 charger
Sorry to hear you have problems with the charger, I use my N900 charger to charge anything (that charges by micro USB - Including my Xperia Z) around the house with no problems. I can't charge the phone in a MAC or PC USB port if the device is not detected (even if the port has power), but I found out that lots of devices behave like this (I guess its a good way of forcing users to buy a "quick" charger).
Rekoil said:
Ok, I think I've nailed this down. My Xperia Z dropped to 18% at some point during the weekend. And all I had to charge it with was an iPhone charger (providing up to 1.1A so that's still not too bad) and a USB cable without a data pair. This didn't start charging. However, luckily my friend had an LG charger with a USB cable containing data pairs. This did start charging! (And his phone charged using my iPhone charger with data-less USB cable) Unfortunately I am an idiot and didn't think to try his cable with the iPhone charger, but at least this is a start! (I'm starting to believe it is the iPhone chargers somehow, which is strange because electricity is electricity, and chargers don't discriminate)
Click to expand...
Click to collapse
Ok. It's effectively a start of and answer. It make me believe that the phone communicate somehow someway with the charger. But that sounds unrealistic.
You wake up my curiosity. Will try to look at this. But it will take some time.
"I know that my English isn't perfect, but I still hope it's comprehensible." Send over the cool Xperia Z
zunido said:
Sorry to hear you have problems with the charger, I use my N900 charger to charge anything (that charges by micro USB) around the house with no problems. I can't charge the phone in a MAC or PC USB port if the device is not detected (even if the port has power), but I found out that lots of devices behave like this (I guess its a good way of forcing users to buy a "quick" charger).
Click to expand...
Click to collapse
That's odd, a micro USB cable doesn't change by the manufacturer, except if they change de voltage, i use the Sony cable and a GS3 usb cable at work, no any problem.
Anyway just in case i always prefer to use the manufacturer cable to avoid damage my phone.
QualQuek said:
That's odd, a micro USB cable doesn't change by the manufacturer, except if they change de voltage, i use the Sony cable and a GS3 usb cable at work, no any problem.
Anyway just in case i always prefer to use the manufacturer cable to avoid damage my phone.
Click to expand...
Click to collapse
We don't think it is the cable (unless it is a cable which only has the power pair and no data pair, that could be a problem), but rather the charger, that is causing problems.

[Q] Xperia Z1 not charging by usb when pc is turned off.

Hello,
My xperia z1 charges only when my PC is turned on (it's in bios or in system). When it's off it won't charge as for example my old htc hd2 or my sansa clip mp3.
Do you have any ideas how to solve this issue?
I would suggest that you turn on the computer
Sent from my C6903 using xda app-developers app
frank060272 said:
I would suggest that you turn on the computer
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
When turn off usb is not strong enough to charge Z1 as some new device need more power to charge.
That is true. Z1 needs to suck more power while charging. For example, if i connect my z1 to the dock charger (batery level at 10%) and watch an on-line movie, i get the notification that the power source is not enough to charge my device and that the phone discherges faster than it is charging.
frank060272 said:
I would suggest that you turn on the computer
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
Thanks! I would never have guessed that you should turn on a computer...
bogdan wst said:
That is true. Z1 needs to suck more power while charging. For example, if i connect my z1 to the dock charger (batery level at 10%) and watch an on-line movie, i get the notification that the power source is not enough to charge my device and that the phone discherges faster than it is charging.
Click to expand...
Click to collapse
I will ask asus support if it's possible to send a bit more power when pc is off.
ut2222 said:
I will ask asus support if it's possible to send a bit more power when pc is off.
Click to expand...
Click to collapse
It's the same standard effect on usb port whether pc is on or off.
harfot said:
It's the same standard effect on usb port whether pc is on or off.
Click to expand...
Click to collapse
Depends on the computer and port configuration, but for most modern ultrabooks this is not true. While on, the system can provide up to 1.1A current if a capable device asks for it, but only certain computers can do this while off, and some don't even supply any power through the usb controller while off. ASUS products usually have this ability though. @ut2222 have you tried all the USB ports? Is it a relatively new ASUS?
Have you looked into downloading software from Asus that allows for USB charging with the computer off? My gigabyte board came with one, Asus might as well.
ut2222 said:
Hello,
My xperia z1 charges only when my PC is turned on (it's in bios or in system). When it's off it won't charge as for example my old htc hd2 or my sansa clip mp3.
Do you have any ideas how to solve this issue?
Click to expand...
Click to collapse
Is your USB port a yellow colored one? Those are the ones that power devices while at sleep or turned off. Is your PC a laptop? Did you unplug it? Most powered ports will not work if the laptop is unplugged to prevent the battery from draining completely.

[Q] My xperia Z only charge when connected to PC

Hi.
Recently (about 3 days) I've got a weird problem. My Xperia Z charged fine when is connected through USB with it's standard USB cable (The one in the box). But when I use that USB cable with wall charger nothing happens!. Funny thing though if I pull the cable out of xperia Z Charging LED blinks! I used several other chargers/USB cable but none of them work with my wall charger.
I have no idea it's software or hardware problem and since charging with USB takes hours it drives me mad.
please help me
vocian said:
Hi.
Recently (about 3 days) I've got a weird problem. My Xperia Z charged fine when is connected through USB with it's standard USB cable (The one in the box). But when I use that USB cable with wall charger nothing happens!. Funny thing though if I pull the cable out of xperia Z Charging LED blinks! I used several other chargers/USB cable but none of them work with my wall charger.
I have no idea it's software or hardware problem and since charging with USB takes hours it drives me mad.
please help me
Click to expand...
Click to collapse
any idea? Please help me
Unfortunately, I have no idea, I have not experienced this problem.
vocian said:
any idea? Please help me
Click to expand...
Click to collapse
vocian said:
Hi.
Recently (about 3 days) I've got a weird problem. My Xperia Z charged fine when is connected through USB with it's standard USB cable (The one in the box). But when I use that USB cable with wall charger nothing happens!. Funny thing though if I pull the cable out of xperia Z Charging LED blinks! I used several other chargers/USB cable but none of them work with my wall charger.
I have no idea it's software or hardware problem and since charging with USB takes hours it drives me mad.
please help me
Click to expand...
Click to collapse
Is the output of the charger enough? In A's?
Cenobite_ said:
Is the output of the charger enough? In A's?
Click to expand...
Click to collapse
It's the original Sony xperia z charger.
But in case of charger problem I use several others with no luck. Funny thing though : all of those chargers worked before without any problem.
If it is software problem I could wipe all data and factory reset or even update to 4.3.

[Q] Z3c won't charge on DK48 dock

So, I have the official Sony DK48 dock for my Z3 Compact (no case). The phone will recognize that it is connected to the dock by giving the notification sound, but the battery will not charge while on it. I've tried wiggling it all sorts of different ways, and tried at least 3 different USB cables, but still no dice.
Is anyone else having this issue?
Have you used original cable? I had this problem with some poor quality cables, they were too thin inside for the designed current
plug it in the mains...
techguyone said:
plug it in the mains...
Click to expand...
Click to collapse
With 'mains' you can mean so many things.
I guess you mean plug the cable in an electrical outlet, rather then in a computer. I believe that I had the same issue. (Worked fine in an outlet)
The DK48 will only charge the phone when power comes from the mains. It does not charge the phone when connected to a USB port of a PC or laptop.
Use the original charger and the original cable that came with your phone and the Z3/Z3C should charge just fine in the DK48; that's at least what my does.
Yes all of my attempts occurred while plugging the dock into the AC adapter that came with the phone.
I guess then it seems like its a faulty DK48...
It should work with the original cable, adapter and electric outlet (not a PC).
Why wouldn't the DK48 charge through PC? How does it know? Amperes?
The input from the computer is too low even when you plug the USB to 3.0 port... Unfortunately you MUST use wall charger for the DK48 to be working.
Lazer72 said:
Why wouldn't the DK48 charge through PC? How does it know? Amperes?
Click to expand...
Click to collapse
I am a bit late in this thread, but I will post it anyway in case somebody has the same problem. Dk48 won't charge phone while connected to PC, because it checks if data lanes in Micro USB port are used. If they are, charging is stopped. If someone wants to charge phone using dock connected to PC (I for example connect it to my active USB hub, which is connected to my PC) it is necessary to use Micro USB cable, which doesn't use data lanes, just charging ones.
I hope it will help somebody.

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