first of all if this was clearly already mentioned, I apologize.
I ran into this trouble last night and just wanted to share how Samsung Rep helped me with this soft brick.
this is for someone like me who needed to hard reset the gear 2 neo.
my phone: Tmobile Galaxy Note 3
Problem: Gear 2 Neo would not boot beyond Samsung Logo.
Rootcause(s): 1) was notified to update latest Gear Manager software and update was done. 2) it causes reset on my gear in my case. and it reboot the gear, but it shut off the screen after the logo.
here is what Samsung Agent told me on the live chat.
Please follow below steps to perform hard reset on your watch.
Agent: 1) Power the device off
Agent: 2) Press and hold the Home/power key until you see the Galaxy Gear rebooting… screen
Agent: 3) Release the Home/power key and then continuously tap the Home/power key until you see the Reboot Select Mode screen.
Agent: 4) Tap the Home/power key to highlight the Recovery option.
Agent: 5) Press and hold the Home/power key until the device resets. The device should now recover and restart
again. I couldn't find it in xda last night and I thought I share. if you want to update new Gear Manager, it's up to you. but it didn't help me with my Note 3 and Neo combo. but after this process, all is well. FYI : as all hard reset you will lose everything on the device and will be factory reset.
thanks,
how to reset
myowin said:
first of all if this was clearly already mentioned, I apologize.
I ran into this trouble last night and just wanted to share how Samsung Rep helped me with this soft brick.
this is for someone like me who needed to hard reset the gear 2 neo.
my phone: Tmobile Galaxy Note 3
Problem: Gear 2 Neo would not boot beyond Samsung Logo.
Rootcause(s): 1) was notified to update latest Gear Manager software and update was done. 2) it causes reset on my gear in my case. and it reboot the gear, but it shut off the screen after the logo.
here is what Samsung Agent told me on the live chat.
Please follow below steps to perform hard reset on your watch.
Agent: 1) Power the device off
Agent: 2) Press and hold the Home/power key until you see the Galaxy Gear rebooting… screen
Agent: 3) Release the Home/power key and then continuously tap the Home/power key until you see the Reboot Select Mode screen.
Agent: 4) Tap the Home/power key to highlight the Recovery option.
Agent: 5) Press and hold the Home/power key until the device resets. The device should now recover and restart
again. I couldn't find it in xda last night and I thought I share. if you want to update new Gear Manager, it's up to you. but it didn't help me with my Note 3 and Neo combo. but after this process, all is well. FYI : as all hard reset you will lose everything on the device and will be factory reset.
thanks,
Click to expand...
Click to collapse
my watch is stuck at rebooting. and home button doesn't seem to work.
good info but anyone who flashes a rom from odin knows this.
kaos420 said:
good info but anyone who flashes a rom from odin knows this.
Click to expand...
Click to collapse
Good info, OP. Found this answer via Google thanks to you for sharing.
Related
Hey guys, Im manager for a cell phone provider, have a galaxy gear demo on my sales floor hooked up to a Note 3. We had some jerk customer set a Pattern-Lock on our Galaxy Gear and take off. Now we cant unlock it or really use it. Does anyone know if there's a way to master reset this thing or how to get around this. I've searched and searched online but no luck.
Thanks for you guys time!
leeartavia said:
Hey guys, Im manager for a cell phone provider, have a galaxy gear demo on my sales floor hooked up to a Note 3. We had some jerk customer set a Pattern-Lock on our Galaxy Gear and take off. Now we cant unlock it or really use it. Does anyone know if there's a way to master reset this thing or how to get around this. I've searched and searched online but no luck.
Thanks for you guys time!
Click to expand...
Click to collapse
Hold your finger on the power button untill you see the galaxy gear logo with "Restarting.." text at the bottom.
On this screen continuously press the power button until you boot into the "recovery screen", you will be presented with a blackscreen with blue text.
On this screen press the power button to navigate the options, highlight the "Recovery" option, while on this option hold the power button for 5 seconds to enter recovery mode.
This will restore the gear to factory defaults.
*NOTE* The video is demonstrating how to get into DOWNLOAD mode, you want to select RECOVERY.
I searched but couldn't find anything on this. I have a user who has the AT&T Note 3. She likes to use easy mode. However she cannot use call waiting. It doesn't allow her to. If she turns off easy mode, it works just fine. Her boyfriend has the verizon model and it works fine for him in easy mode. Is there something i'm missing on the AT&T version. When i put her phone in easy mode, i checked to make sure that call waiting was ticked following these instructions:
From the Home Screen tap Phone.
Press the Menu key.
Tap Call settings.
Tap Additional settings.
Tick/Untick Call waiting.
If anyone can assist would be greatly appreciated. Thanks!
EDIT: If someone with a Note 3 on AT&T can test with their phone to see if it works, would be much appreciated. Just put your phone in Easy mode and then see if you can put a call on hold. This would help me out quite a bit and would let me know if its her phone or just AT&T stopping it from working. Thanks!
2nd EDIT: I contacted Samsung and they said it should work but doesn't. This is what Samsung said "If the Call waiting working in Standard mode and it is activated from the Carrier, we request you to reset the app preferences by following the below steps:
From the home screen touch menu or apps > settings > more > application manager > swipe the screen to left till you see “All” > touch menu > tap on Reset app preferences.
After that, please perform the soft reset on the phone.
Soft reset refreshes the device internal circuitry.
1. Turn off the handset.
2. Remove the battery and wait for 30 seconds.
3. Reinsert the battery and turn ON the device.
If the issue persists, please clear the cache of the device by following the below steps.
These troubleshooting steps will not delete the data of the device. However, the cache files and bug files will be cleared.
1.Power the device off (remove and re-insert the battery).
2.Press and hold the Volume Up key and the Home key, then press and hold the Power key.
3.When the device vibrates; release only the Power key.
4.When the Android system recovery menu displays; release the Volume Up and the Home key.
5.Navigate with the Volume keys to the “Wipe cache partition” option and press the Power key to select.
6.After user data deletes, press the Power key to reboot system now. "
None of the above worked. Went to Bestbuy and had the Samsung tech try it. He had an AT&T Note 3 and we tested. It did the same thing for him. I believe it maybe an issue with the KitKat update but not 100% sure. I will let Samsung and AT&T know and see if they can fix the issue.
Ok, so i had galaxy gear running tizen V700XX NF1 and i wanted to downgrade to android with this metod
http://forum.xda-developers.com/showthread.php?t=2776157
and i screwed up at the last step, when i finished the 8th step i unplugged the usb cable and hold power button and wait for reboot instead of going to recovery, and now my gear is practically stucked at samsung logo, no download mode, no recovery, no nothing. If i try to press the power button it says "Samsung Galaxy Gear" and "Rebooting" and it stays at samsung logo.. Odin recognize it as com 5 but when i try to flash something it stays at <ID:0/005> SetupConnection..
PLEASE HELP , i worked a lot for this watch.. I promise you that i will donate some cash if you will make it work, no matter if with tizen or android.. PLEASE!!
Sadly, I find myself in the same boat. Did you ever find a resolution?
edwardmili said:
Ok, so i had galaxy gear running tizen V700XX NF1 and i wanted to downgrade to android with this metod
http://forum.xda-developers.com/showthread.php?t=2776157
and i screwed up at the last step, when i finished the 8th step i unplugged the usb cable and hold power button and wait for reboot instead of going to recovery, and now my gear is practically stucked at samsung logo, no download mode, no recovery, no nothing. If i try to press the power button it says "Samsung Galaxy Gear" and "Rebooting" and it stays at samsung logo.. Odin recognize it as com 5 but when i try to flash something it stays at <ID:0/005> SetupConnection..
PLEASE HELP , i worked a lot for this watch.. I promise you that i will donate some cash if you will make it work, no matter if with tizen or android.. PLEASE!!
Click to expand...
Click to collapse
thevaristy said:
Sadly, I find myself in the same boat. Did you ever find a resolution?
Click to expand...
Click to collapse
This is a long shot, but I was recently in a similar position (from the opposite direction, from Android to Tizen). But who knows, maybe it will work for you.
http://forum.xda-developers.com/showpost.php?p=56827616&postcount=26
Follow the link per user "Kofxi". Good luck.
I had exactly the same problem.
Solved it by turning off Autoboot. Flashed the recovery (watch stays on a screen)
Hold the power down and boot straight into recovery mode. Twrp then worked
Recovering from soft brick
I was also stuck for a few hours at SAMSUNG" too after downgrading my Gear back to Android from Tizen... until I found a post here that I'm unable to locate right now. I had to do only one thing slightly different that I'll elaborate below. So when you're soft-bricked at the SAMSUNG logo, do as follows: -
- Long press power button until you see "Rebooting"
- ASA you see that, release the power button momentarily, and now start pressing it and releasing it repeatedly for about 10 times until...
- you see the screen that has the choices to Continue, Download & Recover
- Press the power button to cycle through these choices until Recover is selected
Here's the tricky part now that worked for me after a few tries
- To select Recover now, you'll need to long press power button for about 4 seconds... any less and the selection will cycle to Continue, any more and the Gear will reboot
- If you've pressed it for the right duration, you'll see the green droid man with a message 'installing configurations' or something like that (and the Gear will probably reboot before or after that... forgot that now!)
- Then you'll see the now dreaded SAMSUNG logo again... but if you're holding the Gear in your hands, you'll feel a slight vibration... I KNEW something was going to be different when I felt that and sure enough, the Gear turned on showing the short-cuts to the videos to download the Gear Manager
- The rest should be straightforward.
I can empathize how anyone might be feeling since I went through that sickening feeling for a few hours before hitting jackpot, so if the above doesn't work or if you need any more details, just let me know.
Good luck!
uPlease help,
I just tried to root my Asus memo pad 7 (Not HD) but it installed or activated a Demo Mode so a pop up message appears every time I block the tablet, and unistalls everything, everytime I reboot the tablet. I tried to wipe data but unsuccessful.
I got frustrated trying to find a solution.
Hey there. This is a common issue and it was already addressed, but I will try to answer anyway:
Once you activated the Demo mode, you'll have to get out of it by pressing the back button for more than 10 seconds. It will ask a password and you should enter 741603. After this, the device will reset itself to factory settings and you will loose everything. You cannot avoid this factory reset once you've activated the Demo mode.
To root the device, get the RootZenFone v1.4.6.4r from here. Install the app and follow the instructions exactly like they are written:
1. Forget the WiFi network you're connected on and shut down WiFi.
2. Open the app.
3. Read all the stuff. Twice.
4. Press the Root me (or whatever) button. The Demo mode will activate, but don't panic, it is normal. If you proceed with caution and don't do any stupid thing, it will work.
5. Wait 10 seconds (count to 10 using "one thousand" or "mississippi").
6. Reboot the device (long press the power button and select reboot).
Good luck!
I have same problem but i don't know when I must press back button. I try it on home screen but nothing happened
I has it it on my memo 8 gnu I don't know how to remove it
was updating my galaxy gear to mk7 using odin 3.09, once it finished and rebooted, now it's stuck in a reboot loop, and is stuck at the samsung screen(the one right after the samsung logo screen).
i can get into the option to select download or recovery mode, but when i try launching them it just reboots back into the reboot loop.
tried everything thing i found from google and from xda, still can't get past the reboot loop.
any helps would be great, im at my wits end.
sorry for the post guys, i finally found this post. WHICH WORKED!
sajidws said:
I was also stuck for a few hours at SAMSUNG" too after downgrading my Gear back to Android from Tizen... until I found a post here that I'm unable to locate right now. I had to do only one thing slightly different that I'll elaborate below. So when you're soft-bricked at the SAMSUNG logo, do as follows: -
- Long press power button until you see "Rebooting"
- ASA you see that, release the power button momentarily, and now start pressing it and releasing it repeatedly for about 10 times until...
- you see the screen that has the choices to Continue, Download & Recover
- Press the power button to cycle through these choices until Recover is selected
Here's the tricky part now that worked for me after a few tries
- To select Recover now, you'll need to long press power button for about 4 seconds... any less and the selection will cycle to Continue, any more and the Gear will reboot
- If you've pressed it for the right duration, you'll see the green droid man with a message 'installing configurations' or something like that (and the Gear will probably reboot before or after that... forgot that now!)
- Then you'll see the now dreaded SAMSUNG logo again... but if you're holding the Gear in your hands, you'll feel a slight vibration... I KNEW something was going to be different when I felt that and sure enough, the Gear turned on showing the short-cuts to the videos to download the Gear Manager
- The rest should be straightforward.
I can empathize how anyone might be feeling since I went through that sickening feeling for a few hours before hitting jackpot, so if the above doesn't work or if you need any more details, just let me know.
Good luck!
Click to expand...
Click to collapse
re: download mode
I, too, can't seem to get into download (DL will be used for shorthand for this discussion) mode.
I'm probably missing the "timing" to get into DL mode. Am I supposed to long-press on the power when the "samsung galaxy gear" splash screen comes up or during the samsung blue halo animation?
I'm going to need a thorough walkthrough for this, please as this is my first glaaxy gear that I've owned and want to use it.
Thank you XDA for all that you do.
same issue
sameog said:
I, too, can't seem to get into download (DL will be used for shorthand for this discussion) mode.
I'm probably missing the "timing" to get into DL mode. Am I supposed to long-press on the power when the "samsung galaxy gear" splash screen comes up or during the samsung blue halo animation?
I'm going to need a thorough walkthrough for this, please as this is my first glaaxy gear that I've owned and want to use it.
Thank you XDA for all that you do.
Click to expand...
Click to collapse
I have done this for like 20 times and it is still stuck on reboot loop.
I can't get past the logo screen. Can get to download and power off and continue but when I select recovery it just goes straight to Samsung galaxy gear logo
Also... When in download it says
Current binary: custom
System: custom