Database Develop

[Q] Warranty question

Hey guys, So i bought a Moto x from rogers in Canada 2 weeks ago. I then proceeded to unlock the phone to be able to use it with bell. I got the code from cell unlocker. 4 days ago i noticed specs of dust under the camera glass and on the camera lens, and sometimes the dust will make a little black spot on the pictures i take. Today i contacted motorola and they said i need to send my phone in for repair, but if i send it in for repair they warned me that my phone will be reflashed to rogers software and my phone will not be unlocked anymore. Will i be able to unlock the phone again? with the same code? or will i be out of luck and have a rogers only phone? is this unlocking thing a permanent thing?

if they give you back your phone with the same IMEI number the unlock code should work again.

If they give you a different phone, whether new or refurbished, you will need to purchase a new unlock code. This is most likely to happen.
Sent from my XT1058 using Tapatalk 2

Did you pay for the repair?
Nexusfan51 said:
...Today i contacted motorola and they said i need to send my phone in for repair, ....
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Click to collapse
Hey there,
I sorry if my question sounds a bit stupid, but the unlocking you were talking about is the bootloader unlock? Dont you loose warranty after unlocking your bootloader?
I want to mess with my moto x, but if i unlock my bootloader from motorola´s site, i loose my warranty. If i root my phone, i also loose warranty, but what if i root, install roms, and then got back to stock without messing with my bootloader, can i still send my phone to warranty i any problems arise?
thanks in advanced...
cheers

[Q] Sprint Moto X: SlapMyMoto vs. unlocking bootloader?

I'm waiting for my Sprint Moto X to arrive next week. I've gleaned that my rooting options appear to boil down to either a) "officially" unlocking the bootloader through Moto (and voiding warranty) or b) using SlapMyMoto to root (which also voids the warranty, but presumably Moto won't know and theoretically leaves me the option of trying to return to stock if I need to).
I'm wondering if folks would comment on why they opted for one choice over the other (and obviously, correct any misconceptions I have. Never needed to use the warranty on a smartphone, but obviously there can always be a first time.)
Thanks.

fwald said:
I'm waiting for my Sprint Moto X to arrive next week. I've gleaned that my rooting options appear to boil down to either a) "officially" unlocking the bootloader through Moto (and voiding warranty) or b) using SlapMyMoto to root (which also voids the warranty, but presumably Moto won't know and theoretically leaves me the option of trying to return to stock if I need to).
I'm wondering if folks would comment on why they opted for one choice over the other (and obviously, correct any misconceptions I have. Never needed to use the warranty on a smartphone, but obviously there can always be a first time.)
Thanks.
Click to expand...
Click to collapse
It's old news that Motorola is no longer voiding the warranty for unlocking the bootloader of Developer Edition X's. If you don't have a dev edition then slapmymoto is your only choice.

Its easier to work with an X that has an unlocked boot loader. Easier to root and have R/W abilities with unlocked bootloader.
You just have to ask... do I feel lucky? And decide "will I need my warranty?"

KidJoe said:
Its easier to work with an X that has an unlocked boot loader. Easier to root and have R/W abilities with unlocked bootloader.
You just have to ask... do I feel lucky? And decide "will I need my warranty?"
Click to expand...
Click to collapse
meh... the desk jockey at the sprint store is unlikely to know anything about bootloaders or rooting. And chances are if you get to the point where you need to exercise your warranty (i.e. Bricked or other wise) then they will take a look at the phone and see it doesn't boot and give you a new one. They don't have time to give post mortems to every phone that is returned.. they can simply send them back to get refurbished in bulk.

DssTrainer said:
meh... the desk jockey at the sprint store is unlikely to know anything about bootloaders or rooting. And chances are if you get to the point where you need to exercise your warranty (i.e. Bricked or other wise) then they will take a look at the phone and see it doesn't boot and give you a new one. They don't have time to give post mortems to every phone that is returned.. they can simply send them back to get refurbished in bulk.
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Click to collapse
While I know that, and you know that, it doesn't change the fact of what its stated on Moto's web site when you request the code to unlock your bootloader.. that your warranty is voided. It also doesn't mean that Sprint, or other carriers, wont do "postmortums" on devices they receive at their repair center and try and bill someone if they discover the bootloader was unlocked. At the same respect, since you need to enter info into Moto's web site about your phone to get the unlock code (where you acknowledge your warranty is now voided), wouldn't it be interesting if Moto decideds to start feeding back IMEI, serial numbers, etc of these devices to the carriers?
Call me paranoid.. Crazy, or whatever. Knowing what Moto says the policy is, and being aware of it, is important.
Will the carrier follow through, can they follow through, etc.. has been discussed many times over in the past, so i don't want to start again now.

Magnus_CA said:
It's old news that Motorola is no longer voiding the warranty for unlocking the bootloader of Developer Edition X's. If you don't have a dev edition then slapmymoto is your only choice.
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Click to collapse
All due respect, I believe your statements are not applicable or wrong.
1) This is the Sprint Moto X, not the Developer Edition
2) You can unlock the bootloader through the Moto web site, but in doing so void the warranty.

KidJoe said:
Its easier to work with an X that has an unlocked boot loader. Easier to root and have R/W abilities with unlocked bootloader.
You just have to ask... do I feel lucky? And decide "will I need my warranty?"
Click to expand...
Click to collapse
Yeah, that's the overall message I've been getting. Was just attempting to get a (obviously unscientific) sense of which option most people were choosing.
DssTrainer said:
meh... the desk jockey at the sprint store is unlikely to know anything about bootloaders or rooting. And chances are if you get to the point where you need to exercise your warranty (i.e. Bricked or other wise) then they will take a look at the phone and see it doesn't boot and give you a new one. They don't have time to give post mortems to every phone that is returned.. they can simply send them back to get refurbished in bulk.
Click to expand...
Click to collapse
I hadn't considered that telling Moto doesn't necessarily mean that Sprint will automatically find out. Hmmm.
KidJoe said:
Call me paranoid.. Crazy, or whatever. Knowing what Moto says the policy is, and being aware of it, is important.
Will the carrier follow through, can they follow through, etc.. has been discussed many times over in the past, so i don't want to start again now.
Click to expand...
Click to collapse
I suspect I'll probably unlock the bootloader. I've never, ever needed my smartphone warranty before. So of course, this means some disaster likely awaits.

Unlock bootloader. Much less of a hassle and more of a benefit.

I would also like to root my phone, and don't want to void the warrantee. And for practical purposes, Sprint didn't deal with moto-maker phones, they tell you to take your phone to Motorola.
So I don't want to unlock the boot-loader at this time. Maybe after the warrantee expires.

Puzzlegal said:
I would also like to root my phone, and don't want to void the warrantee. And for practical purposes, Sprint didn't deal with moto-maker phones, they tell you to take your phone to Motorola.
So I don't want to unlock the boot-loader at this time. Maybe after the warrantee expires.
Click to expand...
Click to collapse
Well, your warranty is void whether you root or unlock the bootloader. Personally, I'd unlock the bootloader because it gives you more options to recover from user error.

I don't have to tell Motorola that I am rooting the phone. I have to tell them if I unlock the boot-loader. But poking around, it does look like it is dangerous to root this phone without unlocking the boot-loader.

Puzzlegal said:
I don't have to tell Motorola that I am rooting the phone. I have to tell them if I unlock the boot-loader. But poking around, it does look like it is dangerous to root this phone without unlocking the boot-loader.
Click to expand...
Click to collapse
Meh, it's not all that difficult. Just follow the instructions word for word and you'll be fine. Just make sure you have all the correct drivers and files before beginning.
It'll be much easier to enable wifi hotspot with an unlocked bootloader though. I already tried it once with my Moto X with a locked bootloader and it's a PITA. Had to go back to stock and run SlapMyMoto again. Framework-res.apk is a fickle *****.

[Q] Broken Headphone Port, Unlocked Bootloader

Hey guys!
I have a non-developer Moto X from Rogers, in Canada. I unlocked my bootloader recently, since I like tinkering!
Unfortunately, the phone also developed a fault with the headphone jack contacts. The port is extremely loose, and music cuts out whenever a pair of headphones is even slightly jigged (I've tried this with multiple headphones).
Does anybody think I could still send it back to Motorola without telling them about the bootloader? I have got rid of the "BOOTLOADER UNLOCKED" screen with the fastboot flash logo command, if that helps. The phone looks like any old Moto X when booting.

When you submit info to Moto to get the unlock code, Moto knows you've unlocked the bootloader and voided the warranty.
That being said, I do not know how much they hold to this policy. Its worth calling them, just telling them the headset is going bad, and see what your options are. Its your choice if you want to mention you unlocked the bootloader or not.
Who knows, they might just accept it as a warranty claim because software wont cause a physical problem with a head phone or power jack/port.

KidJoe said:
When you submit info to Moto to get the unlock code, Moto knows you've unlocked the bootloader and voided the warranty.
Click to expand...
Click to collapse
That's an excellent point. Thanks! I guess I'll phone Canadian support and see what happens.
If all else fails, does anybody know where I could find the part for the headphone port itself? I've looked all over the place, but it seemingly does not exist.

Try buying a broken phone maybe? Not sure what they'd go for.
Sent from my Moto X cellular telephone...

[Q] Recently bought "unlocked" Moto X

And it appears to be a Verizon moto X with towel Pie installed on it. So technically unlocked but I'm a little dubious as to whether I should just return this phone.
I didn't know what towel pie was at the time and didn't know the phone wasn't actually unlocked. The guy I bought it from said that verizon moto X phones were just naturally unlocked. I didn't really find that credible at the time but assumed the phone was nonetheless unlocked now.
After playing with the phone, I find that its not actually fully unlocked but rather has this program running on it that fights the Verizon firmware to effectively make it unlocked.
Here is what I want. I want this permanently rooted without any program running in the background to reroot the phone every time. And I want all the verizon logos off my login screens etc. Is there some sort of clean rom I can write over this thing that just has it unlocked?
I am not using Verizon as a carrier.
What do you think guys. Did I get scammed? I paid 400 USD for this phone. Prompt reply would be appreciated since I think I can still return it if I'm quick about it.
Thank you for your time.

Karmashock said:
And it appears to be a Verizon moto X with towel Pie installed on it. So technically unlocked but I'm a little dubious as to whether I should just return this phone.
I didn't know what towel pie was at the time and didn't know the phone wasn't actually unlocked. The guy I bought it from said that verizon moto X phones were just naturally unlocked. I didn't really find that credible at the time but assumed the phone was nonetheless unlocked now.
After playing with the phone, I find that its not actually fully unlocked but rather has this program running on it that fights the Verizon firmware to effectively make it unlocked.
Here is what I want. I want this permanently rooted without any program running in the background to reroot the phone every time. And I want all the verizon logos off my login screens etc. Is there some sort of clean rom I can write over this thing that just has it unlocked?
I am not using Verizon as a carrier.
What do you think guys. Did I get scammed? I paid 400 USD for this phone. Prompt reply would be appreciated since I think I can still return it if I'm quick about it.
Thank you for your time.
Click to expand...
Click to collapse
HAHA. I think there was some mis-communication there.
OK: There are 2 types of "unlocked":
1. SIM-Unlocked: Verizon phones ARE "naturally" SIM-Unlocked, and you can use them on any GSM carrier.
2. Bootloader-Unlocked: ALL Verizon phones (aside from the Developer Edition), can NOT have their bootloader's unlocked. Verizon forbids motoorola from allowing you to unlock your bootloader. "Towel Pie Root" doesn't even come close to the functionality of an unlocked bootloader -- there's simply no comparison. There is absolutely NO WAY to unlock your bootloader, except for one possibility.
See this thread: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177
It will cost you money -- but if he doesn't have your code you get refunded. If you DO get a code, your bootloader will be permanently unlocked, and for all essence, it will be an unofficial "Developer Edition".
And finally -- in my opinion, $400 is QUITE excessive for what is really just a standard run-of-the-mill Verizion Moto X, with nothing special about it at all. The average selling price is currently $220 on swappa.com
If it were ME, I'd return it and find a bootloader-unlocked VZW Moto X, or the Verizon DEVELOPER edition Moto X.
Just be careful!!! Many Moto X's on swappa say that they are "unlocked", but this refers to SIM-UNLOCKED. Make sure it -explicitly- says "BOOTLOADER UNLOCKED".
Good Luck!!!
EDIT: Now that I see that you are NOT using verizon as your carrier, I would suggest that you buy an XT1053 instead.
The XT1053 has NO carrier branding, and it can be bootloader-unlocked FREE, direct from Motorola's website.
The price is slightly more than the VZW version - XT1053's are currently averaging $260 on swappa. They are ALL Sim-Unlocked, and bootloader-unlockable.
That's FAR less than the $400 you paid......

the sale is still going on on Motorola's website $324.99 brand new Dev Edition unlocked bootloader

samwathegreat said:
HAHA. I think there was some mis-communication there.
OK: There are 2 types of "unlocked":
1. SIM-Unlocked: Verizon phones ARE "naturally" SIM-Unlocked, and you can use them on any GSM carrier.
2. Bootloader-Unlocked: ALL Verizon phones (aside from the Developer Edition), can NOT have their bootloader's unlocked. Verizon forbids motoorola from allowing you to unlock your bootloader. "Towel Pie Root" doesn't even come close to the functionality of an unlocked bootloader -- there's simply no comparison. There is absolutely NO WAY to unlock your bootloader, except for one possibility.
See this thread: http://forum.xda-developers.com/moto-x/general/china-middleman-t2751177
It will cost you money -- but if he doesn't have your code you get refunded. If you DO get a code, your bootloader will be permanently unlocked, and for all essence, it will be an unofficial "Developer Edition".
And finally -- in my opinion, $400 is QUITE excessive for what is really just a standard run-of-the-mill Verizion Moto X, with nothing special about it at all. The average selling price is currently $220 on swappa.com
If it were ME, I'd return it and find a bootloader-unlocked VZW Moto X, or the Verizon DEVELOPER edition Moto X.
Just be careful!!! Many Moto X's on swappa say that they are "unlocked", but this refers to SIM-UNLOCKED. Make sure it -explicitly- says "BOOTLOADER UNLOCKED".
Good Luck!!!
EDIT: Now that I see that you are NOT using verizon as your carrier, I would suggest that you buy an XT1053 instead.
The XT1053 has NO carrier branding, and it can be bootloader-unlocked FREE, direct from Motorola's website.
The price is slightly more than the VZW version - XT1053's are currently averaging $260 on swappa. They are ALL Sim-Unlocked, and bootloader-unlockable.
That's FAR less than the $400 you paid......
Click to expand...
Click to collapse
A lot of my issue here is that I'm under some time pressure. My old phone broke and I really just need something to replace it now. So i got what i could get in a short amount of time.
That said, I'm only willing to put up with so much crap. I don't mind over paying a bit. I do mind not getting what I want.
Now, I do believe this is the developer edition. It gives me access to developer tools in the settings and the phone info information seemed to be what developer editions say. Is there a way I can confirm this?
And if it is a Verizon developer edition Moto X, can I properly root it and clean all this verizon garbage off my phone? It seemed like you suggested that if this were a Verizon developer edition Moto X I could still root it?
Please let me know. I'll eat the price hike as a convenience charge but I really can't put up with having it permanently crippled by Verizon.

Karmashock said:
A lot of my issue here is that I'm under some time pressure. My old phone broke and I really just need something to replace it now. So i got what i could get in a short amount of time.
That said, I'm only willing to put up with so much crap. I don't mind over paying a bit. I do mind not getting what I want.
Now, I do believe this is the developer edition. It gives me access to developer tools in the settings and the phone info information seemed to be what developer editions say. Is there a way I can confirm this?
And if it is a Verizon developer edition Moto X, can I properly root it and clean all this verizon garbage off my phone? It seemed like you suggested that if this were a Verizon developer edition Moto X I could still root it?
Please let me know. I'll eat the price hike as a convenience charge but I really can't put up with having it permanently crippled by Verizon.
Click to expand...
Click to collapse
Enabling "Developer Options" can be done on any phone. Once again, this also has absolutely nothing to do with rooting or unlocking the bootloader. If it WERE the dev edition, the previous owner would have no reason, whatsoever to install TowelPieRoot. That's just silly to use an "exploit" on a phone with an unlocked bootloader.
TowelPieRoot DOES allow you to root the phone - but that will disappear when you update to 4.4.4 -- the new update patches the exploit used by TPR. After this, it will be permanently un-rootable unless you can unlock the BL.
You are completely out-of-luck, sir. Unless you want to roll the dice and spend another $45 in hopes that the "chinaman" might have an unlock code for you. I gave you the link in my first reply to you.
Unless the phone has a Black front, with a woven white back, it is NOT the unlockable developer edition. Sorry. Anything else is just a regular Moto X.

samwathegreat said:
Enabling "Developer Options" can be done on any phone. Once again, this also has absolutely nothing to do with rooting or unlocking the bootloader. If it WERE the dev edition, the previous owner would have no reason, whatsoever to install TowelPieRoot. That's just silly to use an "exploit" on a phone with an unlocked bootloader.
TowelPieRoot DOES allow you to root the phone - but that will disappear when you update to 4.4.4 -- the new update patches the exploit used by TPR. After this, it will be permanently un-rootable unless you can unlock the BL.
You are completely out-of-luck, sir. Unless you want to roll the dice and spend another $45 in hopes that the "chinaman" might have an unlock code for you. I gave you the link in my first reply to you.
Unless the phone has a Black front, with a woven white back, it is NOT the unlockable developer edition. Sorry. Anything else is just a regular Moto X.
Click to expand...
Click to collapse
Thank you for your reply and do not take my stupid questions as a lack of appreciation or respect for your assistence. I'm just trying to understand if I'm mostly screwed or totally screwed.
In the sense of the princess bride... where he was "mostly dead" but not totally dead.
For example, does this work:
http://forum.xda-developers.com/showthread.php?p=45598648
Is there nothing that can root the bootloader on a verizon moto X?
If not, then thank you for helping me. If there is a way... I might be willing to try it.

Karmashock said:
Thank you for your reply and do not take my stupid questions as a lack of appreciation or respect for your assistence. I'm just trying to understand if I'm mostly screwed or totally screwed.
In the sense of the princess bride... where he was "mostly dead" but not totally dead.
For example, does this work:
http://forum.xda-developers.com/showthread.php?p=45598648
Is there nothing that can root the bootloader on a verizon moto X?
If not, then thank you for helping me. If there is a way... I might be willing to try it.
Click to expand...
Click to collapse
I don't think you are understanding.....
There is no such thing as "rooting the bootloader".
Your bootloader is either unlocked, or it isn't.
There are some "Exploits" that the exploited vulnerabilities in android and allowed you to "root" or "disable write protection", but none of them are permanent solutions. Since they are "Exploits", they can be patched by future updates. They don't "root the bootloader" - they "root the android OS".
ALL exploits, including the one you have linked above HAVE BEEN PATCHED. The only working exploit is TowelPieRoot -- but it does NOT disable write protection. It isn't very useful, and it is not permanent. As I previously told you, once you update to 4.4.4 your phone will be PERMANENTLY un-rootable. Period.
The only way to gain "permanent root and write-protection disable" is to unlock the bootloader. You can NOT unlock the bootloader on a VZW device. Period. Not unless it is a Dev Edition, OR you are able to obtain a bootloader unlock-code from the china middleman that I linked you to before.
There are NO EXCEPTIONS. As I already told you, you are 100% out-of-luck, UNLESS your phone has a black front and woven white back, OR you are able to unlock through the middleman at a cost of $45. There is NO OTHER WAY. None.
Please trust me - I know what I'm talking about 100%. I've only given you the facts. Now you must choose what to do with these facts.

if you can get your money back get your money back moto will FedEx you the brand new dev edition for $324.99 you will have it in 3 or 4 days probably until then get on Craigslist buy a hundred dollar droid to use until then and sell it afterwords

samwathegreat said:
I don't think you are understanding.....
There is no such thing as "rooting the bootloader".
Your bootloader is either unlocked, or it isn't.
There are some "Exploits" that the exploited vulnerabilities in android and allowed you to "root" or "disable write protection", but none of them are permanent solutions. Since they are "Exploits", they can be patched by future updates. They don't "root the bootloader" - they "root the android OS".
ALL exploits, including the one you have linked above HAVE BEEN PATCHED. The only working exploit is TowelPieRoot -- but it does NOT disable write protection. It isn't very useful, and it is not permanent. As I previously told you, once you update to 4.4.4 your phone will be PERMANENTLY un-rootable. Period.
The only way to gain "permanent root and write-protection disable" is to unlock the bootloader. You can NOT unlock the bootloader on a VZW device. Period. Not unless it is a Dev Edition, OR you are able to obtain a bootloader unlock-code from the china middleman that I linked you to before.
There are NO EXCEPTIONS. As I already told you, you are 100% out-of-luck, UNLESS your phone has a black front and woven white back, OR you are able to unlock through the middleman at a cost of $45. There is NO OTHER WAY. None.
Please trust me - I know what I'm talking about 100%. I've only given you the facts. Now you must choose what to do with these facts.
Click to expand...
Click to collapse
*sigh* Oh well.
Thank you. I'll just get the cheapest phone I can find at the store and get my money back for this one.

well im gonna order the new verizon developer edition for 324.99 than and unlock the bootloader and wipe all the verizon crap off it and permanently root it

Karmashock said:
And it appears to be a Verizon moto X with towel Pie installed on it. So technically unlocked but I'm a little dubious as to whether I should just return this phone..
Click to expand...
Click to collapse
A couple of questions I haven't seen asked...
On the phone go to App Drawer -> Settings -> About phone... What is listed as the SYSTEM VERSION.
Next, what does the BACK of the phone look like or say? Does it have the Verizon logo on it? Does it have the words Developer Edition on the back? Does it have SMALL HARD TO READ Fine print at the bottom that says a model number? Or did it come with the original box that has the IMEI and Model on it? (the model would be XT1060, XT1053, XT1058, etc)
What carrier are you intending to use it with?
Power off the phone, then press the power and volume down buttons simultaneously NOTE: you may need to have the USB cable disconnected first. This will bring you into the AP Fastboot Flash Mode screen (aka bootloader or fastboot mode). It will say DEVICE IS... unlocked or locked. Which is it?
I am asking these questions to know 1. What model X you have, 2. if it is bootloader unlocked, and 3 what rom version is on there.
That will help us guide you further.
@samwathegreat already did a great job explaining Boot Loader Unlock vs SIM Unlock. I've got a long and deeper explaination on bootloader unlocking and effects on rooting at -> http://mark.cdmaforums.com/MotoX-Locked.html It does need to be updated to cover rooting on 4.4.4 with a LOCKED bootloader is not possible.
In short, if your answers to my questions reveal you have a Verizon X that is not a developer edition phone, then the only way to unlock the bootloader is if you can buy a code from the China Middle Man. Unlocking the bootloader is essential these days if you want a full and working ROOT solution.
If you have a Verizon X that you are trying to use on T-Mobile, or ATT, then you might be OK as long as you don't need/want to root it, and are fine with running the stock Verizon ROM. You just might have some limits too (like not be being able to do Voice and LTE data at the same time)
Oh, but to get rid of some of the Verizon bloat, you will need to root it and delete the APK's which would impact future OTAs, or use something like Titanium Backup to freeze them. Both options need you to be rooted.
---------- Post added at 03:08 PM ---------- Previous post was at 03:02 PM ----------
Karmashock said:
*sigh* Oh well.
Thank you. I'll just get the cheapest phone I can find at the store and get my money back for this one.
Click to expand...
Click to collapse
OK... just saw this.. so never mind what I just posted. Good luck.
If you really want an X, Let us know what carrier, and I would still recommend a Dev Edition, either the GSM or the VZW version depending on your carrier, especially while they stay on sale for $325.99. Any non-contract phone you can get is going to be near that cost, or above.

Is my M9 Fake? New Unit with TWRP and S-OFF out of the box!

Hello I bought an M9 in a local online store. When I received it today it was already opened! When I checked it is already in Marshmallow with 3.41.651.4. A quick google search says this software is from Sprint? But I bought I bought an international unlocked model.
So I checked the bootloader and it was locked, but already S-OFF! I then went to recovery and to my surprise TWRP booted. Also going to recovery I get this black splash screen with HTC logo on it. Is this normal? All the videos I watch entering the recovery they get white splash screen with green HTC logo.
Also the reboot menu is different. I have attached some images.
I also can not get 4G signal with it! will this work? http://forum.xda-developers.com/one-m9/general/how-to-change-network-bands-gsm-devices-t3135401 I think since Sprint ROM was initially loaded maybe I am having different baseband/modem?
Anyway I have successfully unlocked the bootloader, with this is fake?
Thanks!

KristianKenneth said:
Hello I bought an M9 in a local online store. When I received it today it was already opened! When I checked it is already in Marshmallow with 3.41.651.4. A quick google search says this software is from Sprint? But I bought I bought an international unlocked model.
So I checked the bootloader and it was locked, but already S-OFF! I then went to recovery and to my surprise TWRP booted. Also going to recovery I get this black splash screen with HTC logo on it. Is this normal? All the videos I watch entering the recovery they get white splash screen with green HTC logo.
Also the reboot menu is different. I have attached some images.
I also can not get 4G signal with it! will this work? http://forum.xda-developers.com/one-m9/general/how-to-change-network-bands-gsm-devices-t3135401 I think since Sprint ROM was initially loaded maybe I am having different baseband/modem?
Anyway I have successfully unlocked the bootloader, with this is fake?
Thanks!
Click to expand...
Click to collapse
First of all, this is M7 forum, so you're in a wrong place.
Second - it's not fake, it's a genuine HTC M9, but a used one. If it was fake, you wouldn't be able to unlock your bootloader via htc dev or any tool for HTC.
So, to conclude - you were scamed because you bought a second hand phone under impression it was new. Also, a Sprint version, and seller told you it was international. You figure out your next step - return it, or keep using it although it's not what you payed for

agreed with the guy above. since it's got s-off then either it really was an international phone but whoever had it before you messed with it flashing a different firmware, ROM, and recovery, Or whoever sold it to you lied about the fact that it's a used sprint phone.
Whatever you do next is up to you. But next time you buy something online (not just a phone), I would advise you to choose a reputable eBay seller with a clear return policy.
Best of luck.

donkeykong1 said:
If it was fake, you wouldn't be able to unlock your bootloader via htc dev
Click to expand...
Click to collapse
And if it was fake, there wouldn't even have an HTC bootloader loaded on it :laugh:
Unfortunately this "buy an international variant - get a Sprint/Verizon variant" scam is pretty common, even from reputable Ebay sellers, who most of time dont know much about the phones they are selling and use the wrong information. This is exactly what happened when I bought my M7, checked the PID# to be sure I was buying a M7_UL and got a M7_U.....

^True.. that's why a clear return policy is a must. You can change everything about this phone since it's got s-off, but the idea of getting something other than what you paid for sounds unacceptable to me.