Hello all! I have a situation and I'll just break it down into a list rather than trying to write it out.
Retail Moto X on Verizon, about 1 month old
Front facing camera never worked (purple static/noise when app is launched, then crashes "Camera error")
Unlocked bootloader (with the annoying warning screen at boot)
Same results with camera
Installed CM10.2 and Liquid Smooth ROMs
Same results with camera
Did a factory reset with VZW_XT1060_4.4.2-KXA20.16-1.25.2_CFC_1FF.xml.zip
Same results with camera
Tried locking the bootloader in hopes of returning the Moto X for repairs
Boot warning remains
So, some questions.
Is it possible to remove the bootloader warning on a retail VZW Moto X? I tried the steps listed in http://forum.xda-developers.com/moto-x/general/noob-guide-unroot-relock-bootloader-vzw-t2571786 with no change in the boot screen.
Anyone else think this is definitely hardware failure?
Is there a right way to handle getting this fixed?
P.S. It's my wife's phone. Certainly earned myself some brownie points by unlocking the phone without thinking about the camera issue.
If its a retail Verizon X and you unlocked the bootloader, you've voided your warranty.
In the bootloader/fastboot screen, it tell you the status is Unlocked Status code:3. If you relock the bootloader via the mfastboot oem lock command, the status will change to RELOCKED. We can't set it to LOCKED. The LOGO.BIN will display the UNLOCKED warning when your bootloader status is either unlocked or relocked
If Verizon or Moto sees this, you will be denied warranty service. Will they really check? I don't know.
As for the bootloader unlocked warning on boot... see -> http://mark.cdmaforums.com/MotoX-Bootlogo.htm which is based on this thread -> http://forum.xda-developers.com/moto-x/themes-apps/moto-x-boot-logos-t2417961
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These images are an example of what I get right after a factory reset.
Contacted Motorola Support via their chat service. They have offered to replace the device. Hope they don't end up charging us for the phone when they get this one back to the factory.
PopeXXIII said:
Contacted Motorola Support via their chat service. They have offered to replace the device. Hope they don't end up charging us for the phone when they get this one back to the factory.
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Is it a developer edition? Dev editions can be unlocked & maintain warranty.
If it's a motomaker version, then yes they will probably charge you once they get the phone & see that it is unlocked. Once you unlock a non-dev edition, you lose your warranty.
Related
like I am buyting at&t htc one but seller said its unlocked just by codes given by at&t itself (as the seller is stating) and he says nothing else like rooting or bootloader unlocked is not done on it . But I will check if he is true or lieing as he is not telling me if its bootloader unlocked too . So just tell me this that if its (only) bootloader unlocked then I will see s-off instead of s-on ??? or I can still see s-on even if the device is just bootloader unlocked ,,,,,
how to check that its not bootloader unlocked ?! and I will surely get future updates ?! From where it will get the future updates ? like by htc server or still by at&t ?
shantusingh said:
like I am buyting at&t htc one but seller said its unlocked just by codes given by at&t itself (as the seller is stating) and he says nothing else like rooting or bootloader unlocked is not done on it . But I will check if he is true or lieing as he is not telling me if its bootloader unlocked too . So just tell me this that if its (only) bootloader unlocked then I will see s-off instead of s-on ??? or I can still see s-on even if the device is just bootloader unlocked ,,,,,
how to check that its not bootloader unlocked ?! and I will surely get future updates ?! From where it will get the future updates ? like by htc server or still by at&t ?
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Click to collapse
See attachment below.
If when you boot into your bootloader, power off your phone then press and hold Volume down and the power button, and either "TAMPERED" or "UNLOCKED" are shown, then the seller unlocked to bootloader. However, I don't think that stops your OTA updates from AT&T. Unlocking the bootloader only voids AT&T's warranty of the phone. Make sure Fastboot in the power options is unchecked before trying to boot into your bootloader.
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This is my first Moto device and I'm not familiar with how to root these. All I know is its a Moto X Verizon exclusive (pig skin edition), I know the SIM is unlocked because I'm using it on At&t. If someone could help me by shooting me the proper links to a tutorial specific to this model phone I would seriously appreciate it. Thanks.
JunkheadINC said:
This is my first Moto device and I'm not familiar with how to root these. All I know is its a Moto X Verizon exclusive (pig skin edition), I know the SIM is unlocked because I'm using it on At&t. If someone could help me by shooting me the proper links to a tutorial specific to this model phone I would seriously appreciate it. Thanks.
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You cannot root it or unlock its bootloader, unfortunately. In the States only the Pure Edition can be unlocked and rooted. Also, it'll likely be a VERY long time until your model gets rooted if it ever does, and if I was a betting man, I'd go all in on its bootloader never getting unlocked. In other words, learn to love it stock because that's probably how it's going to stay.
_MetalHead_ said:
In the States only the Pure Edition can be unlocked and rooted.
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US Cellular XT1093 can be unlocked, and does Sprint have it yet? If so, it's unlockable. I prefer to say "All variants except Verizon and ATT are unlockable" rather than "Only Pure Edition can be unlocked in the US". Plus it's less words (by one lol).
borxnx said:
US Cellular XT1093 can be unlocked, and does Sprint have it yet? If so, it's unlockable. I prefer to say "All variants except Verizon and ATT are unlockable" rather than "Only Pure Edition can be unlocked in the US". Plus it's less words (by one lol).
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You're right, my bad. I keep forgetting that USC has it too. Not sure about Sprint.
Hi everyone.
I'm following the instructions in order to get TWRP on my phone and flash Resurrection Remix Oreo, but I'm not being able to unlock the bootloader.
I get the "Your device does not qualify for bootloader unlocking." message at the Motorola unlocking website
Does this have anything to do with Verizon? Their E5 Play isn't unlockable at the moment?
I should get 5 strings of unlock data, but instead I get the "Unlock data:" text in the first line, and then 4 more. Is this something that should happen?
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Is it possible to flash a custom ROM with a locked bootloader?
Thanks in advance.
Phenomzye said:
Hi everyone.
I'm following the instructions in order to get TWRP on my phone and flash Resurrection Remix Oreo, but I'm not being able to unlock the bootloader.
I get the "Your device does not qualify for bootloader unlocking." message at the Motorola unlocking website
Does this have anything to do with Verizon? Their E5 Play isn't unlockable at the moment?
I should get 5 strings of unlock data, but instead I get the "Unlock data:" text in the first line, and then 4 more. Is this something that should happen?
View attachment 4732713
Is it possible to flash a custom ROM with a locked bootloader?
Thanks in advance.
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Verizon-branded phones cannot be bootloader unlocked. Has always been this way.
You cannot flash a custom ROM with a locked bootloader.
xtermmin said:
Verizon-branded phones cannot be bootloader unlocked. Has always been this way.
You cannot flash a custom ROM with a locked bootloader.
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Their Google Pixel/XL's bootloader was unlockable, though..
Anyway, I learned something new today, thanks for the info
Phenomzye said:
Their Google Pixel/XL's bootloader was unlockable, though..
Anyway, I learned something new today, thanks for the info
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I was referring to Verizon's Moto phones. The Verizon-branded Pixel/XL had a workaround to allow BL unlock, as did the Pixel 2 for a short period of time (was patched in an update). But the Verizon-branded Pixel 2 XL and Pixel 3s still cannot be bootloader unlocked.
I am having the same issue, however can you root a phone without unlocking the bootloader?
uimik said:
I am having the same issue, however can you root a phone without unlocking the bootloader?
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No
Sent from my ali using XDA Labs
I have a Pixel 4 XL which I bought used, it was locked for Verizon and I successfully unlocked it with adb, but it was on Android 12L beta, so I decided to restore it to its original factory firmware using flash.android.com. The flashing was successful, but now the adb method does not work and I cannot use the sim, the phone sees my sim but I cant use it. Also now available the ability to unlock the bootloader.
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@oppockekklfd
You are in the same boat as all other Verizon, EE, and other carrier specific Google devices which are both carrier and bootloader locked. You will have to find a way to carrier unlock your device or pay someone to do it. You won't ever have a bootloader unlocked phone, but you may be able to find a paid "service" to carrier unlock it. That's just life on the black/gray market. There is a user @#mcl claiming to have a working method but whether that will work for a Verizon device remains to be seen. Give that method a try and report back.
Unlock ANY Pixel from Carrier
____________________________________________________ UPDATE AS OF 16 OF MAY 2023: The security patch of December of 2022 fixed the patch, so it doesn't work on this version and newer ones. The project is still alive and I am working to get the...
forum.xda-developers.com
v12xke said:
@oppockekklfd
You are in the same boat as all other Verizon, EE, and other carrier specific Google devices which are both carrier and bootloader locked. You will have to find a way to carrier unlock your device or pay someone to do it. You won't ever have a bootloader unlocked phone, but you may be able to find a paid "service" to carrier unlock it. That's just life on the black market. There is a user @#mcl claiming to have a working method but whether that will work for a Verizon device remains to be seen. Give that method a try and report back.
Unlock ANY Pixel from Carrier
____________________________________________________ UPDATE AS OF 16 OF MAY 2023: The security patch of December of 2022 fixed the patch, so it doesn't work on this version and newer ones. The project is still alive and I am working to get the...
forum.xda-developers.com
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Hey.
The method works with Verizon as lons as people follow the instructions. I tried the method with Vodafone on Spain and Vivo on Brazil. The phone was from AT&T though.
eSIM wasn't tested but should work as well.
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Hi friends. I bought a refurbished pixel 4 xl from amazon. developer options as seen in the picture. The device seems to be not OEM unlocked. but when I contacted verizon, they checked the imei and said that the device is unlocked.
The question I want to ask is: Can I root this device? Or can I install different roms?
McMannes said:
View attachment 5646483
Hi friends. I bought a refurbished pixel 4 xl from amazon. developer options as seen in the picture. The device seems to be not OEM unlocked. but when I contacted verizon, they checked the imei and said that the device is unlocked.
The question I want to ask is: Can I root this device? Or can I install different roms?
Click to expand...
Click to collapse
Your bootloader is locked, therefore you cannot root or install any custom roms. Verizon was referring to it being carrier unlocked, not bootloader unlocked.
Hey!
Using the easy way to root and install roms you can't. BUT I am working on a way to unlock any pixel, even if it is bootloader locked.
I am quite busy right now but I expect to have more free time on July to work on this project. If you are interested just have look on my profile.
Also, to increase the chances of success, don't install any OS Software updates.
#mcl said:
Hey!
Using the easy way to root and install roms you can't. BUT I am working on a way to unlock any pixel, even if it is bootloader locked.
I am quite busy right now but I expect to have more free time on July to work on this project. If you are interested just have look on my profile.
Also, to increase the chances of success, don't install any OS Software updates.
Click to expand...
Click to collapse
are you working on that still?
LucasXDR said:
are you working on that still?
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Click to collapse
Hey!
Yes the project is live and still going, though slower than what I would like... Any help is welcome
Generally, carrier CSR's (customer service representatives) won't know what a bootloader lock is, so when Verizon tells you it's unlocked, they're talking about the carrier lock - meaning it isn't locked to their network and can be used on other networks.
I believe there is a way to determine whether this was a carrier specific device via the IMEI, but I don't have that information on hand.
There's a couple things you can try to see if you can get OEM Unlock to become available:
Let the device sit while connected to the Internet to see if OEM Unlock becomes available.
Factory reset the device WITHOUT a SIM, do not connect to a WiFi network, and complete basic setup. Enable Developer Options and let it sit for a few minutes. Then, manually change the time ahead one week.
If neither of these work, you probably won't be able to unlock the bootloader, and should seek a replacement from Amazon. They don't know the difference - to them, a phone is a phone is a phone, so as far as they're concerned, a former Verizon device is exactly the same as a global Google unlocked device.