good day everyone, i'm facing a problem in my HTC one on the phase of verifying the whatsapp on it.
i had Iphone 5s and my whatsapp was installed on it, i was using it without any problem. then i bought the HTC one and i factory reset the Iphone 5s.
after installing the whatsapp on the HTC one and inserting my phone number i waited for the verification sms which in a minute gives me a message stating " SMS verification failed please try voice verification", and then when i press on call me it gives me a message stating " we couldn`t call your number, please check your number and try again in 1 hour" and i did many times, and it did not work.
i have Google and searched the web for solution even XDA and i did not find any. i followed the troubleshooting step by step with no success. i even sent an e-mail to whatsapp support and they replied with the troubleshooting steps which i did again with no success; then i sent them that it did not work but no reply.
so far for my conclusion i think that the iphone whatsapp is blocking my phone number from being installed on another phone even after uninstalling it.
can anyone help or support in solving this issue?
thx in advance.
any support will be appreciated, this problem is driving me to the wall
narmerpolo said:
any support will be appreciated, this problem is driving me to the wall
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Does your network has range!? Check date and time setting on phone! Change it to automatic !
akshayy29 said:
Does your network has range!? Check date and time setting on phone! Change it to automatic !
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thx akshayy for the reply, the date and time setting is set to automatic and same problem.
Your phone details please!? Rooted ?! Any module installed!? Applications like Market unlocker Might give that problem! N are you sure you are using whatsapp and not whatsapp plus!?
akshayy29 said:
Your phone details please!? Rooted ?! Any module installed!? Applications like Market unlocker Might give that problem! N are you sure you are using whatsapp and not whatsapp plus!?
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My phone is HTC One stock software and I'm using whatsapp from the play market not the plus one. Every software else is working fine but the whatsapp. And i realized that the same case happening to one of my friends also had an Iphone 5 and bought HTC One.
narmerpolo said:
My phone is HTC One stock software and I'm using whatsapp from the play market not the plus one. Every software else is working fine but the whatsapp. And i realized that the same case happening to one of my friends also had an Iphone 5 and bought HTC One.
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Ohh sorry! i have no idea then! :/ Try deactivating that account on iphone 5 Or wherever you can login to that account
akshayy29 said:
Ohh sorry! i have no idea then! :/ Try deactivating that account on iphone 5 Or wherever you can login to that account
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tried that but no success
narmerpolo said:
tried that but no success
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Hi any update with this issue? were you ever able to solve it? How?
Thanks; I am quite fully frustrated by this point
Any updates on this? I'm struck with the exact same issue!
Related
Hello
At first sorry for my bad english , i am from austria
My friends tell me that they can not call me, and always just goes off the mailbox.
when I see on the phone, I have full network and everything looks ok .
When I put the battery off the phone and take it back on it again it works .
what can that be ??
I've got the same problem but it seldom happens. I'm using the standard ROM and radio. I'm wondering what might cause this problem.
Your phone will show it's busy if a gprs connection is downloading data as voice and data can't coexist together. If using HSDPA then they can work together.
Are you using push email?
Hello
Thanks for answer.
I have now disabled gprs , so i give you a replay in the next days , if the phone works.
Thanks and to all a happy new year
hi guys..even i am facing the same problem from last 6 months. i've to restart my phone one in a day. the gprs oe edge gets busy and phone comes not reachable. i've disabled both of them. still the problem persist.
please help me to get rid of this.
thakx in advance.
anuj0sharma said:
hi guys..even i am facing the same problem from last 6 months. i've to restart my phone one in a day. the gprs oe edge gets busy and phone comes not reachable. i've disabled both of them. still the problem persist.
please help me to get rid of this.
thakx in advance.
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I have same problem.
I think this is OS problem.
So I enable 'divert when not reached'
to divert missing call to 2nd phone (Nokia)
kcliu02 said:
I have same problem.
I think this is OS problem.
So I enable 'divert when not reached'
to divert missing call to 2nd phone (Nokia)
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Try installing new RADIO Rom. The problem could be the radio rom, or its reception in the area.
my phone wont send texts it fails everytime. it doesnt even seem like its trying to send them the failed icon comes up right away, before it would have little loading icon for a bit then fail. but now i cant send anything... help?
marcusbainus said:
my phone wont send texts it fails everytime. it doesnt even seem like its trying to send them the failed icon comes up right away, before it would have little loading icon for a bit then fail. but now i cant send anything... help?
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You said alot but none of it was telling us anything we would need yo help you. You gave no information on your rom, kernel, radio, new apps installed, rooted, unrooted.
Please guys/gals. If you need help please provided the needed info to help you. Without it posts like this are useless and will not get help.
Its a setting on the sim I bet. Can't remember exactly but it happened to me. its something called the smsc its under usage-> phone under sgs tools
Sent from my GT-I9000 using XDA App
zelendel said:
You said alot but none of it was telling us anything we would need yo help you. You gave no information on your rom, kernel, radio, new apps installed, rooted, unrooted.
Please guys/gals. If you need help please provided the needed info to help you. Without it posts like this are useless and will not get help.
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Its just stock 2.2 froyo on rogers
marcusbainus said:
Its just stock 2.2 froyo on rogers
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Call them up and tell them your texts aren't working. Probably a setting on their side.
Ironically, my problem is totally opposite; I can send texts, but can't receive. A friend is telling me there are problems with the AT&T Network themselves, though. :/
Seems lately ATT's networks have been ****ting themselves. Dropped calls left and right and texts that wont send. Just my experience in last two weeks.
i called rogers and it turns out there was a number missing in the message cent #... but now i can only text with the stock app not handscent... probably gonna try uninstalling and reinstalling
that didnt work and NONE of the text msging apps will send text they all fail (handcen, chomp, pansi, gosms) but the stock app will...
marcusbainus said:
that didnt work and NONE of the text msging apps will send text they all fail (handcen, chomp, pansi, gosms) but the stock app will...
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Need root to use handcen
randy_c said:
Need root to use handcen
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you dont need to root to use handcent...
and they all started working randomly.. guess im good to go fornow
Check call center number is correct in mms app settings and also apn settings. Both of these are carrier dependant... so ensure you are using your carriers settings.
Sent from my GT-I9000 using XDA App
lownox said:
Check call center number is correct in mms app settings and also apn settings. Both of these are carrier dependant... so ensure you are using your carriers settings.
Sent from my GT-I9000 using XDA App
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Beat me to it, but yeah check the call center #. I had this happen once before,
@lownox thanks again for your help the other nightits been working great, I actually had to do the same thing to my wifes cappy, which oddly enough I was running the very same setup on her phone flawlessly before she loaned it to her sister. ?
try to reset your phone
for rogers the fix is: *#*#4636#*#* click on phone info, scroll down to smsc, type in +17057969300, click update, if this doesnt work on your phone put sim into another rogers phone an update it that way
keeblerthecurious said:
for rogers the fix is: *#*#4636#*#* click on phone info, scroll down to smsc, type in +17057969300, click update, if this doesnt work on your phone put sim into another rogers phone an update it that way
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Thanks for answering in this 2 years old thread!
Hey guys,
do u have problems as well with WhatsApp on WP8 ?
I was able to use it yesterday but today i cant recive and send messages.
Is there any "Software" fix for that problem or do we really have to wait until whatsapp will fix this ?
Manafest said:
Hey guys,
do u have problems as well with WhatsApp on WP8 ?
I was able to use it yesterday but today i cant recive and send messages.
Is there any "Software" fix for that problem or do we really have to wait until whatsapp will fix this ?
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Been using WhatsApp all afternoon and evening on my 8x.
No issues with whatsapp on my wp8 device.
Sent from my Desire Z using xda app-developers app
I can't verify my number on my Lumia 920. Seems others have this issue as well.
Sahkolihaa said:
I can't verify my number on my Lumia 920. Seems others have this issue as well.
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Same problem here :/
neoline said:
Same problem here :/
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I had this as well - just reboot the phone and Whatsapp will finish - I know it's odd, but worked fine for me. If he says you have no contacts, just reinstall and you won't need to verify -it works 100%!
I can only get 1 out of every 10 pictures to download so I've switched to groupme until whatsapp get a decent update
Sent from my Lumia 920
whatsapp for windows phone is very slow. they should make it better
So I got my one, when it was being activated in the store there was an error of some sort and it came down to a google voice issue. It was eventually fixed after a number of calls but I left with it working. I came home and loaded it up with my apps and re activated google voice so i can text from the web etc etc. It worked for a while but now my phone cannot make and recieve calls and texts, I only have data,
I called sprint last night they told me to wait until 2pm today even though he did not know what the issue was....its very fristrating, I get some recorded message from a guy saying that the number i called is not in service when I just called that number from another phone.
Has anyone else had any issues like this?
I would try disabling the integration on voice.Google.com and re enabling it once you confirm your phone works properly without it. I'm integrated and have never had this issue.
p3tr0s said:
I would try disabling the integration on voice.Google.com and re enabling it once you confirm your phone works properly without it. I'm integrated and have never had this issue.
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Yeah, that was the first thing i did...on the phone for yet another hour..they seem dumbfounded. Could a boot loader unlock cause this?
chinbags said:
Yeah, that was the first thing i did...on the phone for yet another hour..they seem dumbfounded. Could a boot loader unlock cause this?
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I'm not the most knowledgeable on this but Im about 99.9 percent sure there's no way either could cause your problem. Its something with the service programming either on googles end or sprints end.
This may be somewhat helpful I use Google voice for my voicemail.when I installed and provisioned it at the last step it gave me an error and said it could not save numbers but it does work!
Sent from my HTCONE using Tapatalk 2
When I set mine up i don't recall getting any errors
chinbags said:
So I got my one, when it was being activated in the store there was an error of some sort and it came down to a google voice issue. It was eventually fixed after a number of calls but I left with it working. I came home and loaded it up with my apps and re activated google voice so i can text from the web etc etc. It worked for a while but now my phone cannot make and recieve calls and texts, I only have data,
I called sprint last night they told me to wait until 2pm today even though he did not know what the issue was....its very fristrating, I get some recorded message from a guy saying that the number i called is not in service when I just called that number from another phone.
Has anyone else had any issues like this?
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Click to collapse
I would de-integrate then call up Sprint and have them push a hands free activation to your phone. Wait 30 minutes then try re-integrating with Google Voice. I know this error happened frequently in the beginning with accounts that were integrated and then they switched phones without de-integrating first. I use the Sprint-GV integration and its why whenever I switch phones, I always de-integrate first, activate the new phone, then re-integrate with GV. Hope you get it figured out soon.
Thanks for the input. You guys were on the right track. My third hour long call got to the issue. Seemingly my phone wasn't fully provisioned and it was a network error but my activation of Google voice kicked my network completely out of sync. Still all a little strange but I'm back up and running. Hopefully when I re enable gvoice I won't get the same error. I was also told the first two people I spoke with should of seen this....I guess you gotta be lucky with who you get on the phone.
Sent from my HTCONE using xda app-developers app
It's on stock rom and suddenly i couldn't make a call and apparently cannot receive either. If i try to make a call it goes back to dialer after 1s and if someone tries to call me it says the phone is closed.
Tried reseting it from the settings menu and from the fastboot menu and it's the same. The funny thing is, it can receive and send sms and mobile data works (even 4g). Another funny thing is there's no sound, i can't even play ringtones from settings, it says can't play the file and Youtube videos show an error message. Soundcloud website keeps jumping from a track to another without even starting one of them...
Did someone have this kind of issues with their One Mini 2?
Thanks.
gigis50 said:
It's on stock rom and suddenly i couldn't make a call and apparently cannot receive either. If i try to make a call it goes back to dialer after 1s and if someone tries to call me it says the phone is closed.
Tried reseting it from the settings menu and from the fastboot menu and it's the same. The funny thing is, it can receive and send sms and mobile data works (even 4g). Another funny thing is there's no sound, i can't even play ringtones from settings, it says can't play the file and Youtube videos show an error message. Soundcloud website keeps jumping from a track to another without even starting one of them...
Did someone have this kind of issues with their One Mini 2?
Thanks.
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are you using custom ROM?
kativiti said:
are you using custom ROM?
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I said from the beginning stock rom
gigis50 said:
I said from the beginning stock rom
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yes you did sorry going blind.
At first i would say the calls issue would be a problem with your provider but since you have sound issues too,
my best advice would be send it off to HTC center for repair. when its hardware problems, they don't usually charge for it even when off warranty.
note you can run HTC diagnostic in your phone.
dial *#*#3424#*#* and you will enter in HTC Diagnostic menu 3424 means (DIAG)