Sprint to different provider - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Alright I had enough with sprint. I was trying to google this for a couple days and cannot really get a good answer. I paid the phone off. I don't care if I have to sell it to get a phone on a different plan but would like to avoid it. i got the MSL code or whatever I don't know if that is even relevant.
My question is can I use my phoneon AT&T or Verizon without issues or at all period?

From what I know, Verizon is the best bet because they share CDMA technology. AT&T uses GSM.
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Related

Can you use t-mobile nexus one on at&t?

Hello,
I am going to be selling my N1 on ebay and I didn't want to misadvertise. I purchased my N1 off contract and used it on t-mobile. Does my phone support AT&T? And if someone on AT&T buys my phone will they get 3G service on it?
Thanks
The T-Mobile N1 can work on AT&T but only on Edge as they use a different 3G frequency not supported by the T-mobile hardware. There is a separate AT&T compatable model, but they are harder to come by.
So it would be silly for someone on att to get my phone?
Sent from my HTC Sensation 4G using XDA App
mgorman said:
So it would be silly for someone on att to get my phone?
Click to expand...
Click to collapse
It all depends on how they want to use it. If they are wanting to use it as a dev phone for apps / ROMs etc..., then 3G is not as critical. If they are wanting to use it as their daily driver, then they may want something else.
As long as you state in the description that this is not compatable with AT&T 3G, you should be covered. How the buyer uses the purchase is up to them.
majority of people would say its crazy to buy a tmobile nexus one for ATT use as there would be no 3g. so yes its almost like false advertising. sure, it would work on edge. but just be up front about it.
Ok. Thanks for the input

Droid 3 on Straight Talk

I might be way off base on this, but for the past couple of weeks I've been looking into moving onto Straight Talk for multiple reasons. (Cheaper, able to use imported GSM phones, etc.)
However, I'm not sure I want to make the switch without getting a feel for what the coverage is like in my area. With the Droid 3 being a "Global" phone, would I be able to unlock it via Verizon, buy a Straight Talk phone (with SIM card) and use the Droid 3 on the local AT&T towers. That way, I can test the call quality/3G without canceling my contract first.
I know that it's possible to use unlocked GSM phones on Straight Talk's wireless and use a non-Straight Talk phone on the AT&T frequencies.
Is this possible with the frequencies/SIM slot in the Droid 3? Has anybody done this before? Thanks!
I would love to know the answer to that myself. This Verizon bill hurts the pockets. Now, what about data?
Sent from my DROID3 using xda premium
I would love to know the answer to that myself. This Verizon bill hurts the pockets. Now, what about data?
Sent from my DROID3 using xda premium
You will not get the Droid 3 on St. Reason being is that even if you unlock the SIM in this or any Moto Droids it will only unlock for international SIMs. If you are in the US or use any US SIMs, it will not support them.
US SIM country code is blocked on the radio level. MAJOR coding is involved in lifting that block

[Q] Verizon LTE Band support?

Hey guys, I've searched Google and the forums and I couldn't find my answer. I apologize if I overlooked anything.
I'm on Verizon and I understand that GSM phones cannot work with CDMA which made me bummed out since this phone is what I really want to use. I was even planning on going to a different carrier but decided not to.
Anyway, at Best Buy a mobile associate told me that as long as the phone supports Verizon's LTE bands, I can just slip in Verizon's sim card and I'll be able to use the phone. Now I told him that I'm sure he was wrong about it and he insisted that it's a fact and wouldn't change his mind about it at all.
So basically, since the Sony Xperia Z1 supports Verizon's LTE bands, can I just pop in a Verizon sim card and everything will work?
Thanks in advance.
Sorry, but you cannot simply slip a Verizon Sim card into a GSM phone and expect it to work 100%. You may get LTE but I don't believe you'll get anything else (such as phone calling capabilities and what not).
The Best Buy associate is only half right. It's unfortunate because it's guys like him that make us look like we don't know what we're talking about (I'm am employee as well).
Good luck though! At this point, Verizon can offer all the LTE they want, they can't provide customers with all the amazing phones that are available. The Nexus 5 will be another big deal breaker for Verizon customers, as it won't fully with with Verizon either.
Sent from my C6906 using XDA Premium 4 mobile app

There is a slight difference between Carrier and GPlay Nexus 5

First lets start by saying THERE are NO HARDWARE DIFFERENCE'S Just the matter of your carrier accepting the device
*Disclaimer : This information may change in the future and I'm not aware of any other CDMA carrier that does this in the UNITED States besides Sprint (If you do post and let us know). Most of the world is on GSM anyway right so this doesn't even matter to you
The Google Play Version allows you to go to Sprint and T-mobile
The T-Mobile Version or Carrier version will only work on other GSM Carriers while the Google play version allows you to go CDMA and GSM
Both of the Carrier and Google versions sold have the same internals and same everything else its just the matter of your carrier accepting it
If you're going to be using it for GSM only the carrier version is fine, however if you would like to use Sprint one day you would need the Google Play one or buy one from Sprint Themselves
Overall From Carrier and or Google Play Hardware/Software is the same its just the matter of your carrier accepting it :good:
Another Difference is that Carrier purchased Nexus 5 GOOGLE WILL NOT RMA only LG can with their Limited 1 year warranty
THE RMA Process is Only available from Google If the device was purchased from them
So for best warranty service try to purchase from Google Play
So Mark...? How do I know this is true and not one of your BUll***** threads again?
Simple Try going to ting and or any BYOD Sprint MVNO or Sprint themselves in order for them to activate it the ESN/IEMI must be in their system the google play ordered device will show however the Carrier purchased one Example T-Mobile wont show
It may sound stupid as all Nexus 5's should be unlocked and can be used anywhere. As it should be but it isn't
This is an Error on Sprint's End. This was similar to the iPhone 4s being GSM unlocked however carriers such as Sprint/Verizon Locked it
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
rootSU said:
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yep, you can go Sprint to T-Mobile but you cant go to T-Mobile to Sprint
markdapimp said:
Yep, you can go Sprint to T-Mobile but you cant go to T-Mobile to Sprint
Click to expand...
Click to collapse
Do they refuse to add the ESN when you call them up?
rootSU said:
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I am confused as well.
Sprint seems pretty horrific with dealing in ESN's anyways. 6 support calls and a friend of mine could still not activate my old e4gt. They knew it wasn't blacklisted for stolen or funds due. They knew the exact date the phone was last activated but it wasn't until I told him to tell them the old number that they are like oh that hasn't been released from the line (which no longer exists). You would think you would get a clear and concise message trying to activate a device that is attached to another account not cryptic errors people are asking if they have ever seen before. One support staff actually asked him "are you sure its a sprint phone".
We already know AT&T doesn't exactly deal as well with the N5 as we would like to.
RainMotorsports said:
We already know AT&T doesn't exactly deal as well with the N5 as we would like to.
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Click to collapse
Really?
I bought the play store edition, popped in my sim card and that was it...
Sent from my Nexus 5
Pirateghost said:
Really?
I bought the play store edition, popped in my sim card and that was it...
Sent from my Nexus 5
Click to expand...
Click to collapse
Thats the best way to do it too. You already had service right? Possibly previously owned an LTE device? But its been encountered many a time they won't provision the account with LTE if the device ESN isn't in the system. But if you have an AT&T device available to activate on its no big deal. Already have service even better. Not an issue for say ST Byod or something.
mistahseller said:
I am confused as well.
Click to expand...
Click to collapse
Here is what I understand
Google version=bought from google play
T-Mobile version=bought from tmobile
Hardware wise, they are exactly the same.
However, sprint only has the ESN of the Google version (and their sprint version)
When op tries to activate the tmobile version on sprint, sprint (or ting) was unable to verify the ESN and refused.
Gsm providers are fine because you just pop the Sim in and it'll work (baring other stuff like imei blocking or att not allowing your Sim card to access LTE but allow 3g)
paperWastage said:
Here is what I understand
Google version=bought from google play
T-Mobile version=bought from tmobile
Hardware wise, they are exactly the same.
However, sprint only has the ESN of the Google version (and their sprint version)
When op tries to activate the tmobile version on sprint, sprint (or ting) was unable to verify the ESN and refused.
Gsm providers are fine because you just pop the Sim in and it'll work (baring other stuff like imei blocking or att not allowing your Sim card to access LTE but allow 3g)
Click to expand...
Click to collapse
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
mistahseller said:
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
Click to expand...
Click to collapse
But what if Sprint's policy is only to allow a whitelisted phone on the network?
Otherwise, you could call them up with a Verizon ESN and get to use a Verizon phone on sprint?
//why I'll never touch CDMA even with a 20 foot pole
paperWastage said:
But what if Sprint's policy is only to allow a whitelisted phone on the network?
Click to expand...
Click to collapse
this is both vzw's and sprint's policy.
Zepius said:
this is both vzw's and sprint's policy.
Click to expand...
Click to collapse
True, but sprint could be doing things differently with the nexus 5
I don't know, but from ops perspective, looks like this is happening.
Imeis (and probably ESN) have a specific structure. (Go Wikipedia imei. On mobile, can't link easily)
If google/sprint version have the same starting digits and are white listed, and T-Mobile has different digits, then yeah
mistahseller said:
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
Click to expand...
Click to collapse
I have seen posts that suggest this can be done
Most recently:
http://forum.xda-developers.com/showthread.php?t=2672066
Sent from my Nexus 5 using Tapatalk
RainMotorsports said:
Thats the best way to do it too. You already had service right? Possibly previously owned an LTE device? But its been encountered many a time they won't provision the account with LTE if the device ESN isn't in the system. But if you have an AT&T device available to activate on its no big deal. Already have service even better. Not an issue for say ST Byod or something.
Click to expand...
Click to collapse
AT&T don't care what device you use. Call them and tell them you want to pay them money for LTE, give them the imei (they don't use esn) and they provision a sim card.
Sent from my Nexus 5
All you have to do is call sprint and give them the esn and it will work on sprint.
Sent from my Nexus 5 using Tapatalk
I ordered my N5 on 1st available day. Then went to local ATT store and set up my ATT Go account and SIM, without the phone, for free. When phone arrived, I just bought ATT Go pin from callingmart, pop in SIM and voilà, LTE.
Sent from my Nexus 5 using xda app-developers app
Pirateghost said:
AT&T don't care what device you use. Call them and tell them you want to pay them money for LTE, give them the imei (they don't use esn) and they provision a sim card.
Sent from my Nexus 5
Click to expand...
Click to collapse
Company policies often have little to do with the current behaviour of high level software that abstracts the process from low level tech support. I don't think it was even an issue until very recently as most international unlocked devices were not compatible with their LTE nor do travelers take contracts. There are a couple of tricks experienced support know and even better if you get a higher level support tech answering your call rather than having to elevate. Sometimes its an easy day some days its hard.
There are words to use with support that can help facilitate a solution but money is not one of them. Its their job to help you no matter a current customer or new and no matter how much or little your spending. Talking about money only produces eye rolling and it falls under the same care level as calling your credit card company and telling the random poor soul your cutting up the card. They don't care, though a bean counter somewhere will tell anyone who asks they do or they should. In reality a rep who only gets motivated by threats or talking about money is a prime candidate for retraining or dismissal.
If they haven't already adjusted for this they need to. With the amount of cross carrier compatible unlocked lte devices on the market they will have more customers on them than ever before. Any extra calls to get LTE provisioned is wasted money for them.
Sent from my Nexus 5 using Tapatalk
RainMotorsports said:
Company policies often have little to do with the current behaviour of high level software that abstracts the process from low level tech support. I don't think it was even an issue until very recently as most international unlocked devices were not compatible with their LTE nor do travelers take contracts. There are a couple of tricks experienced support know and even better if you get a higher level support tech answering your call rather than having to elevate. Sometimes its an easy day some days its hard.
There are words to use with support that can help facilitate a solution but money is not one of them. Its their job to help you no matter a current customer or new and no matter how much or little your spending. Talking about money only produces eye rolling and it falls under the same care level as calling your credit card company and telling the random poor soul your cutting up the card. They don't care, though a bean counter somewhere will tell anyone who asks they do or they should. In reality a rep who only gets motivated by threats or talking about money is a prime candidate for retraining or dismissal.
If they haven't already adjusted for this they need to. With the amount of cross carrier compatible unlocked lte devices on the market they will have more customers on them than ever before. Any extra calls to get LTE provisioned is wasted money for them.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Telling them you wanted to pay them money is a figure of speech, like 'hello, I would like phone service' I didn't mean literally call them and say "I want to pay you money for LTE"
Dude, chill out a little. I have been dealing with cell phone companies as an enterprise account for many years.
Sent from my Nexus 5
Pirateghost said:
Telling them you wanted to pay them money is a figure of speech, like 'hello, I would like phone service' I didn't mean literally call them and say "I want to pay you money for LTE"
Dude, chill out a little. I have been dealing with cell phone companies as an enterprise account for many years.
Sent from my Nexus 5
Click to expand...
Click to collapse
Right but you might be surprised how many customers are serious and speak like that as if the service rep is part of this corporate entity. I guess you can tell a battered customer service veteran. I once had a guy tell me he was going to file a complaint on me for basically enforcing a policy that had been changed...
I'm a bit bummed actually. As much as I loved getting off sprint I was excited about the device support. So I'd hate to have any issues going back. However if I ever went AT&T it would probably be an mvno.
Sent from my Nexus 5 using Tapatalk

[Q] Verizon LG-G2 locked ?

I am sorry to start a new thread, but this is sort of an emergency.
My Lady Susan upgraded to an LG-G2 on Verizon a couple of months ago, and we were assured it was a World Phone. We called Verizon Tech Support, got transferred to the International Travel folks, requested it be unlocked if necessary for use in England and Scotland. They assured us over and over that this phone is not locked in any way and all she would have to do is obtain a sim from some provider like Three in London and put it in and set up the APN as necessary for the LG-G2 to just work over there.
They warned us to pull the Verizon sim out before turning it on in the UK or she might incur international roaming charges - tried to sell her some kind of plan to mitigate that possibility in the process, but admitted that it was unnecessary if she was careful to not have her Verizon sim installed while the phone was powered up in the UK.
She got over there this morning, found a Three store in London, and they told her her Verizon LG-G2 was LOCKED to Verizon-only and could not work with any other provider at all.
She is currently without data or even a UK cell number. Was Verizon wrong about the LG-G2 being possible to use in the UK, or was the guy at the Three store wrong ?
We are not concerned about LTE speeds, most of the area she is traveling through is 3G only at this point anyway. She needs data though, for Hangouts if nothing else.
If the LG-G2 is useless over there, maybe she can buy a pre-paid phone for the two weeks she is traveling. Any suggestions ?
I have told her to find another Three store, or an O2, or anybody that might have a clue, but I fear it was Verizon that was clueless when they told us it would "just work". I use only Nexus devices myself, and my Nexus5 would not have this problem !
To be clear, this is a stock Verizon LG-G2 with the recent LG stock KitKat firmware received and applied via OTA. Not even rooted.
Both Vodaphone and Three shops in London have told Susan today that her Verizon LG-G2 is carrier-locked by Verizon and cannot be used in the UK on either Three or Vodaphone. So, for the next two weeks she is on WiFi only. They both tried to sell her a phone and plan for about $100, so she would have something to use while traveling.
Sent from my Nexus 5 using Tapatalk
trent999 said:
Both Vodaphone and Three shops in London have told Susan today that her Verizon LG-G2 is carrier-locked by Verizon and cannot be used in the UK on either Three or Vodaphone. So, for the next two weeks she is on WiFi only. They both tried to sell her a phone and plan for about $100, so she would have something to use while traveling.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Its not locked, they are incorrect... I don't know the UK market but couldn't she just get a prepaid SIM and set the APNs herself (Verizon global mode phones are notorious for not getting APNs from the SIM)?
Sent from my Nexus 4 using Tapatalk
She could, if she could...
I told her she would need to set her APN up and change her network mode to GSM instead of CDMA/LTE, but she got That Look in her eyes, so I told her the nice people at the shoppe would be able to help her. And to get a prepaid for mostly data and call me over Hangouts.
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trent999 said:
She could, if she could...
I told her she would need to set her APN up and change her network mode to GSM instead of CDMA/LTE, but she got That Look in her eyes, so I told her the nice people at the shoppe would be able to help her. And to get a prepaid for mostly data and call me over Hangouts.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Very odd. When I was in the UK a year ago, I used my 'carrier locked' Verizon S3 just by buying a sim from Tesco (major grocery retailer) and upping my balance when needed. Was fairly pain free. And that was when phones were more locked down, and all new phones claim to be global in that sense.
Sent from my VS980 4G using XDA Free mobile app
I know, right !
I think she just got a couple of nincompoops at the shops she went to yesterday. Maybe she will have better luck today in Edinburgh.
There can't be anything that wrong with the LG-G2 that it won't work on a GSM sim in Europe. When we were in Italy last year we used both Wind and TIM Sims in Verizon World phones set to GSM mode, worked fine even for playing Ingress.
Sent from my Nexus 5 using Tapatalk
Just a thank you update...in Edinburgh this morning she was able to find a competent shop clerk and now is busy hacking Ingress portals with cheap and functional sim data ! She kept trying based on your advice until she found someone not trying to sell her a prepaid phone.
Sent from my Nexus 7 using Tapatalk
All Verizon LTE phones are SIM unlocked, it's part of their deal with the FCC.
trent999 said:
Just a thank you update...in Edinburgh this morning she was able to find a competent shop clerk and now is busy hacking Ingress portals with cheap and functional sim data ! She kept trying based on your advice until she found someone not trying to sell her a prepaid phone.
Sent from my Nexus 7 using Tapatalk
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Glad it worked out for you both!
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