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Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app
Not really. I had to lave Sprint after being with them for 11 years due to my phone(s) not getting calls and poor network performance. In Dallas they really messed up big with Network Vision updates. Just my opinion.
Doesnt matter what hardware or software your on if the network is the problem your phone wont make it better.
Untill they get a handle on the system issues its not going to get better.
IAmSixNine said:
Not really. I had to lave Sprint after being with them for 11 years due to my phone(s) not getting calls and poor network performance. In Dallas they really messed up big with Network Vision updates. Just my opinion.
Doesnt matter what hardware or software your on if the network is the problem your phone wont make it better.
Untill they get a handle on the system issues its not going to get better.
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Click to collapse
#Truth
I regret leaving Tmobile. But hey, I hope that with a Tri-Band LTE enabled phone...things should be better. At least in the near future.
centro714 said:
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app
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Click to collapse
Random question, but are you using a case on your phone? If so, what kind?
Sent from my HTCONE using Tapatalk 2
It's been going on for me since the beginning of July. It's not your phone, it's the awful network. The network has gotten so bad here, my local new station did a story on it since so many people were complaining. Normally I'm not a fan of stuff like this cause the media tends to exaggerate but in this particular case it's as bad as they say. I can have the tower in site and my phone will dump between X/1X/3G/LTE. Constant dropped calls, cutting in & out, unusable data, etc. I have been with Sprint for over 10 years & the network is literally unusable as it stands. It has been getting better over the last few weeks but it's still awful. I can understand some disruptions in service but this has been an ongoing thing for months with no end in site. Poor planning on Sprint's part. As far as LTE being spotty, until LTE gets turned on 800 it's going to be garbage. HTC one doesn't support LTE over 800 which at the moment doesn't matter since it's not on yet but I'm hoping by the Spring new hardware will be out & LTE on 800.
centro714 said:
Just got the One, coming from s2, and love this phone. However I'm on Sprint lte now, and get very spotty coverage. It constantly switches from3g to lte, sometimes no data at all.
Of course this is a sprint issue, but is there a Rom or other ticks that may help get more consistent lte connection?
Sent from my HTCONE using xda app-developers app
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Click to collapse
if your on a sense rom, ##data#, click edit, enter MSL (if you dont have it, sprint should give it to you), you will see LTE settings and LTE scan settings, (dont remember exactly what they're called) Lower both those numbers to like 30 and 5 or something like that, it will scan more often and while connected to LTE should stay connected longer on a weaker signal....there is a thread on it somewhere...
So, today I have been comparing my M8 against my work phone which is a S4 also on Sprint. Needless to say I'm a little upset. I do not have LTE at my house and haven't felt like leaving so all my tests have been done on 3G/WiFi.
I'll start off by saying I don't get the best 3G at my house but with multiple speed tests and downloading the same file on both devices at the same time the S4 continuously finishes much faster.
On WiFi in the same spot in my house on the S4 I will get 30mbps+/30mbps+ and on the M8 at best I get around 14mbps down.
I downloaded a 1GB file from
http://www.thinkbroadband.com/download.html
On both phones at the same time. On the S4 it finished in 7 minutes and on the M8 it was only at 5% complete. I didn't even let it finish.
I have also noticed at my house if I am on LTE/CDMA mode (even when using WiFi) I will get the X above my Signal bars showing that my signal dropped. I don't seem to have this problem if I switch it to CDMA only.
I am rooted running the newest firmware, S-OFF, and BadSeed 2.0
Is anyone else having this behavior with there phone compared to another older phone? Maybe I have a defect.
Sent from my 831C using xda app-developers app
Samsung has always had better radios than HTC. My M8 is MUCH better than my M7 was at holding 4G. Sprint's LTE signal sucks in most places, I'm hoping 800 LTE will fix that. One thing I always do with a new device is remove the proxy that is in place. That can help with speed. I don't think the S4 should be that much better. Download signal check make sure when you are running the test you are doing them at the same signal levels. To remove the proxy you will need your MSL, dial ##3282#, edit, advanced, RTSP/HTTP setting erase the IP's and port put 0 in then back out and reboot the phone and try again.
I belive the signal bars when in Cdma/lte mode shows the lte signal instead of the cdma signal which could explain the x on your signal bars. But yes mine sucks on that mode. I don't get any calls or texts coming thru unless I'm on cdma only.
Sent from my awesome HTC M8
Sim-X said:
Samsung has always had better radios than HTC. My M8 is MUCH better than my M7 was at holding 4G. Sprint's LTE signal sucks in most places, I'm hoping 800 LTE will fix that. One thing I always do with a new device is remove the proxy that is in place. That can help with speed. I don't think the S4 should be that much better. Download signal check make sure when you are running the test you are doing them at the same signal levels. To remove the proxy you will need your MSL, dial ##3282#, edit, advanced, RTSP/HTTP setting erase the IP's and port put 0 in then back out and reboot the phone and try again.
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Click to collapse
My proxies were already set to 0. I have signal check on both phones they are both reporting almost the exact same numbers. But, what I don't get is why the WiFi is significantly worse. All Speed tests on WiFi show at least 50% slower on the M8 and I am manually setting the server to make sure its testing on the same servers. All servers show the same trend with 3G and WiFi.
Sent from my 831C using xda app-developers app
It seems if I have both phones right next to my router theywill both pull about the same 45/35. If I am down stairs the M8 significantly drops off while the S4 is still pretty strong although they are within about showing around 4dBm of each other.
Surprisingly I just got 1.65mbps down on the M8 on 3G and .92mbps on the S4. Then they both went below .10 on the next test. I guess it is just to hard to tell right now but it does seem the S4 is doing better 90% of the time. I will have to do some more tests in other locations and on LTE. I can get LTE less than a half mile from my house but not at my house both phones do always show connected to LTE first thing in the morning but it drops immediately as did my S3.
Sent from my 831C using xda app-developers app
I would check for interference from neighboring networks. Are using 5G band for wifi? I have had no issues with wifi on this phone or my m7. However I do use the 5Ghz band with 802.11 ac with a nighthawk R7000. Samsung has always had better radios from my personal testing but again shouldn't be as much as your are having. Maybe try and get a hold of another M8 and see but I'm sure yours is fine. Any problems with calls or text is most likely related to circuit switch fall back which is a tower issue. To my surprise CSFB has worked perfect for me so far on my local towers. I was expecting all kinds of problems since my area has been so bad since last summer. So far it has worked rather well. Give that time to get fixed.
Sent from my HTC One M8
Sim-X said:
I would check for interference from neighboring networks. Are using 5G band for wifi? I have had no issues with wifi on this phone or my m7. However I do use the 5Ghz band with 802.11 ac with a nighthawk R7000. Samsung has always had better radios from my personal testing but again shouldn't be as much as your are having. Maybe try and get a hold of another M8 and see but I'm sure yours is fine. Any problems with calls or text is most likely related to circuit switch fall back which is a tower issue. To my surprise CSFB has worked perfect for me so far on my local towers. I was expecting all kinds of problems since my area has been so bad since last summer. So far it has worked rather well. Give that time to get fixed.
Sent from my HTC One M8
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I don't think what band I'm using on WiFi should really play a factor in this. Either way you look at it the S4 is doing significantly better.
I have also tested it on LTE now, the S4 does 30%-60% better. For example on Speed test app both connected on the same server at the same time S4 will get 12mbps down and M8 only 6mbps and this is in an area with working Spark. According to Signal Check where I did this test the S4 ranges from around 4-10dBm better
I don't know anyone with a M8 so I might just goto a Sprint store and test mine against one on display.
I am almost half tempted to trade it in for a S5 even though I really like this phone.
Sent from my 831C using xda app-developers app
Well I was finally able to find a store with an M8 to exchange mine for today (last M8 at a Best Buy within 50 miles). I haven't been able to do too much tests but my WiFi is 100% better so I am happy now. I guess I did have a defective phone.
Sent from my 831C using xda app-developers app
mikeregister said:
So, today I have been comparing my M8 against my work phone which is a S4 also on Sprint. Needless to say I'm a little upset. I do not have LTE at my house and haven't felt like leaving so all my tests have been done on 3G/WiFi.
I'll start off by saying I don't get the best 3G at my house but with multiple speed tests and downloading the same file on both devices at the same time the S4 continuously finishes much faster.
On WiFi in the same spot in my house on the S4 I will get 30mbps+/30mbps+ and on the M8 at best I get around 14mbps down.
I downloaded a 1GB file from
http://www.thinkbroadband.com/download.html
On both phones at the same time. On the S4 it finished in 7 minutes and on the M8 it was only at 5% complete. I didn't even let it finish.
I have also noticed at my house if I am on LTE/CDMA mode (even when using WiFi) I will get the X above my Signal bars showing that my signal dropped. I don't seem to have this problem if I switch it to CDMA only.
I am rooted running the newest firmware, S-OFF, and BadSeed 2.0
Is anyone else having this behavior with there phone compared to another older phone? Maybe I have a defect.
Sent from my 831C using xda app-developers app
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Where are you getting LTE in Riverside ? The only LTE I found was around In-N-Out near Madison, the In-N-out off of Van buren and Clay, and downtown. Riverside is dead compared to the OC and LA counties .
demo27vol1 said:
Where are you getting LTE in Riverside ? The only LTE I found was around In-N-Out near Madison, the In-N-out off of Van buren and Clay, and downtown. Riverside is dead compared to the OC and LA counties .
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I actually live in Moreno Valley. There Is a decent amount of LTE here.. not sure what's going on in Riverside.
mikeregister said:
I actually live in Moreno Valley. There Is a decent amount of LTE here.. not sure what's going on in Riverside.
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Oh then nvm. The weather and LTE are not doing well in Riverside I guess.
Looks like I have wound up with LTE connectivity issues on my 2nd M8. It's defaulting back to 3G and never trying LTE again. I'm in an area where the circuit fallback has already been installed and is up and running, so it shouldn't be that. It randomly just stopped working properly over the weekend. Sprint has told me there are no issues in my area, no work being done.
Is there any chance HTC or Sprint acknowledge this issue with their phones? What is happening under the hood to cause the phone to randomly get mucked up and never be able to get back to normal? Or is there a way to get back to normal?
Profile, PRL updates, rebooting, airplane mode are all (very) temporary fixes for a bigger problem. It acts and feels like a software issue, but is it something that can be reversed or does it get embedded into the firmware, never to be removed? I've tried flashing firmware multiple times without rebooting, over top of itself more than once, hoping to knock out or overwrite something wrong inside. I ran OMJ's h/k RUU last night and it connected to LTE as soon as it rebooted, but today it's right back to where it was.
FlowingAway said:
Looks like I have wound up with LTE connectivity issues on my 2nd M8. It's defaulting back to 3G and never trying LTE again. I'm in an area where the circuit fallback has already been installed and is up and running, so it shouldn't be that. It randomly just stopped working properly over the weekend. Sprint has told me there are no issues in my area, no work being done.
Is there any chance HTC or Sprint acknowledge this issue with their phones? What is happening under the hood to cause the phone to randomly get mucked up and never be able to get back to normal? Or is there a way to get back to normal?
Profile, PRL updates, rebooting, airplane mode are all (very) temporary fixes for a bigger problem. It acts and feels like a software issue, but is it something that can be reversed or does it get embedded into the firmware, never to be removed? I've tried flashing firmware multiple times without rebooting, over top of itself more than once, hoping to knock out or overwrite something wrong inside. I ran OMJ's h/k RUU last night and it connected to LTE as soon as it rebooted, but today it's right back to where it was.
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Click to collapse
Its really difficult to tell if its the device or the network but for the most part calling sprint is no doubt a waste of time. Over on the gs5 forums you hear the same complaints all day long. As a matter of fact, go to any sprint tri-band device forum and you will know doubt hear the same exact complaints.
Goto to a Sprint Store and Compare it Side-By-Side.
It's the only way to know for sure.
mswlogo said:
Goto to a Sprint Store and Compare it Side-By-Side.
It's the only way to know for sure.
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That may or may not make a difference, two of the same devices in the same location can be connected to different towers unless he uses an app to confirm that both are connected to the same tower and even then I have had experience with two exact devices connecting to the same tower and issues with that tower actually affected one device and not the other and nothing was defective with either device. Weird
themuffinman said:
Its really difficult to tell if its the device or the network but for the most part calling sprint is no doubt a waste of time. Over on the gs5 forums you hear the same complaints all day long. As a matter of fact, go to any sprint tri-band device forum and you will know doubt hear the same exact complaints.
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So far, I am, one of the lucky ones with an, s5 that hasnt had a bit of problems. I almost picked up the m8 over the s5 to give htc a try but keeping a watch on this forum made up my decision quick to stay with sammy. Don't get me wrong there are some s5 owners that have had problems but u m8 guys seemed to be getting hosed pretty bad.
Sent from my SM-G900P using XDA Premium 4 mobile app
BubZX said:
So far, I am, one of the lucky ones with an, s5 that hasnt had a bit of problems. I almost picked up the m8 over the s5 to give htc a try but keeping a watch on this forum made up my decision quick to stay with sammy. Don't get me wrong there are some s5 owners that have had problems but u m8 guys seemed to be getting hosed pretty bad.
Sent from my SM-G900P using XDA Premium 4 mobile app
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Well personally, I haven't had any issues to speak of with the two m8's I have on my account.
themuffinman said:
Well personally, I haven't had any issues to speak of with the two m8's I have on my account.
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I'd say keep a very close eye on them both. My 2nd one was perfect right out of the gate and stayed perfect for 3 weeks, then suddenly just poof it's jacked. It's not as bad as my 1st, but still frustrating. The 1st one wouldn't stay connected to anything, certainly not LTE. Now mine just wants to revert to 3G as soon as it possibly can. Very strange.
My daughter gets very good data with her g2, picks up lte in areas I don't and it gets me frustrated, it sucks I don't no anybody who has a m8 to compare mine with, I'm gonna have to wait till my wife gets hers with her upgrade
Sent from my 831C using XDA Premium 4 mobile app
themuffinman said:
That may or may not make a difference, two of the same devices in the same location can be connected to different towers unless he uses an app to confirm that both are connected to the same tower and even then I have had experience with two exact devices connecting to the same tower and issues with that tower actually affected one device and not the other and nothing was defective with either device. Weird
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I think it's certainly possible but not that common. And if they do behave the same then he's probably ok. If they don't then he'd have to dig deeper.
One store had several M8's on display and the all behaved identical and very different from mine.
I should have 3 of them tonight to compare One being returned to sprint and one that will get sold in the end.
As a sprint rep who lives in an area that sprint spark and bands 2600 and 800 are being implemented I assure you it is not your device, it is the network. This is happening on all lg g2s, g flexs, s4 tri bands, s4 minis, nexus 5s and gs5s. Since the Soft Bank by out Sprint is doing a massive overhaul on their network. Sure service might suck ass for a few months but you'll appreciate it when its done. Hang in there, its more than likely not your device.
johnnygabe89 said:
As a sprint rep who lives in an area that sprint spark and bands 2600 and 800 are being implemented I assure you it is not your device, it is the network. This is happening on all lg g2s, g flexs, s4 tri bands, s4 minis, nexus 5s and gs5s. Since the Soft Bank by out Sprint is doing a massive overhaul on their network. Sure service might suck ass for a few months but you'll appreciate it when its done. Hang in there, its more than likely not your device.
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Man I hope your right . Waiting on my replacement now to make sure it's not my device.
Sent from my 831C using XDA Premium 4 mobile app
I see it daily man. From what I have been told, they had problems with cross connecting calls when implementing spark. Since then, they resolved that issue but then created the 4g data/voice connectivity issue. Meaning when you are on 4g, the tower isn't telling your phone when its receiving a call. Ever wonder why the m8 cannot talk and use data at the same time? However an s3 can. Does that phone have this issue? Nope. Its not so much our phones but more so the towers not communicating to our phone the way they should. This is why when you switch to CDMA only instead of CDMA/LTE, you receive voice calls and texts. Again, you can change this in settings/mobile data/network mode.
LTE only mode works perfect when I enable it. It connects to band 26. Switch back to LTE/CDMA and LTE refuses to connect. The reason I'm confused is because everything worked for 3 weeks straight in perfect fashion. The Sprint rep I spoke to said no work was even being done in my area. @johnnygabe89 can you help me understand how this could be?
Sent from my 831C using Tapatalk
FlowingAway said:
LTE only mode works perfect when I enable it. It connects to band 26. Switch back to LTE/CDMA and LTE refuses to connect. The reason I'm confused is because everything worked for 3 weeks straight in perfect fashion. The Sprint rep I spoke to said no work was even being done in my area. @johnnygabe89 can you help me understand how this could be?
Sent from my 831C using Tapatalk
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Sprint Triband LTE devices do not support SVLTE (Simultaneous Voice and LTE).
In previous Sprint LTE phones, when a device was in Sprint LTE coverage it would park in both the LTE and CDMA Sprint networks at the same time. When a voice call came in, it would just go straight through to the device. And signal to the LTE network would be maintained the whole time while the call was active.
In contrast, a Sprint Triband LTE device can only stay on one technology at a time. CDMA or LTE, not both. So when a Sprint LTE Triband device is in Sprint LTE coverage it parks only in LTE. And doing so means it cannot transmit calls without Circuit Switched Fallback (CSFB) on the network side. CSFB and eCSFB (Enhanced Circuit Switched Fallback) are network controls that will allow a single mode/single path network to operate in two modes, both CDMA and LTE.
Here is how it works in the simplest way I can describe. When your Triband LTE device has an LTE signal, it cannot receive or make calls on its own. It is just using LTE data happily. However, what if someone calls you? How does it get through the CDMA network to your device? Via CSFB.
When the Sprint network tries to forward a call to your device but cannot see it via CDMA, it then checks for an LTE connection to your device. If it sees one, it tells your device to disconnect from LTE for a moment and reconnect to CDMA. Your device then jumps over to take the call on Sprint CDMA and the LTE session is interrupted. This happens very fast and seamlessly. Except for the loss of data availability. If you receive a text, the Sprint network is able to route it to your device via LTE.
Circuit Switched Fallback is a great solution to the issue of Sprint Triband LTE smartphones. But the problem here is that the Sprint network is being upgraded in Network Vision, and not all Sprint parts of the Sprint network can currently support CSFB. And it affects all Sprint Triband LTE phones
If yoou want you can read this article all the way thru
I don't think it's a circuit switch fallback issue. This morning I'm connected to band 25 and lte is working. It's when I connect to band 26 that it disconnects. So maybe its not a broken phone?
Sent from my 831C using Tapatalk
FlowingAway said:
I don't think it's a circuit switch fallback issue. This morning I'm connected to band 25 and lte is working. It's when I connect to band 26 that it disconnects. So maybe its not a broken phone?
Sent from my 831C using Tapatalk
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Well from what I have gathered from all my reading about the issues is that Band 25 is the Sprint Triband LTE, and Band 26 is the older SVLTE (Simultaneous Voice and LTE) and may not support the CSFB and eCSFB yet.
I could be wrong in my assumption
I feel like I remember reading that band 26 is the new frequency 800
Sent from my 831C using Tapatalk
I also think it's the network. When I first got the phone, I experienced the 3g of death, but have not experienced it much lately as it seems like Sprint is updating their network in my area.
I'm getting LTE in places now that I have never gotten on my M7.
This weekend, I went to LegoLand, which is a highly congested area, and was getting the 3g off death again, which I believe is related to the network. This is similar to when I went to Disneyland with my M7 last year and could never use Sprint service in the park to due to it being a congested area.
I find it helps to turn off roaming in areas where you get the 3g of death and just connect to the Home network. Try that and see if you get better results. It seemed to work for me this past weekend.
It appears that my area is getting LTE added to the Band 26 800Mhz frequency, though it's not fully up and running yet. So my M8 is scanning and sees that band available, and most likely prefers that band, so it connects but it's not fully implemented yet, so it kicks back to 3G. There was a moment this morning where I had fully working LTE, and lo and behold I was on Band 25, not 26.
If only there was a way to disable Band 26 on the M8 until it's totally up and running...
im facing these issues too..it sucks
I'm not the only one getting the b.s service right? I have unlimited high speed LTE and see the image for what I get with 3~4 bars of LTE I've had this problem since my s4 and note 3 and now on note 4.
Have you tried a new SIM?
I get this sometimes too on the tower by my house. It is super fast on some towers but others have speeds like you are showing.
Yea. Sometimes it shows good reception and then I get nothing. What helped me at work is getting that signal booster. You can get it at a local T-mobile store for free. ($25 deposit? Don't remember)
This thread talks about the cell spot router and the signal booster:
http://forum.xda-developers.com/showthread.php?t=2975376
Honestly, I've never had better service, however.
It's a speed test issue not a service issue. Had the same thing tried a different test and fixed it.
Sent from my SM-N910T using XDA Free mobile app
Not a speed test issue, I know by now T Mobile is a pretty good liar about there LTE coverage. Here's a speed test done at home the previous one was at school. Also I was a sprint member before and there 3G was quicker then T Mobile 4g ( not lte). Also if you guys flash a AOSP rom you'd see what your service signal actually is. (I'm stuck on TouchWiz because of wifi calling) I get no bars at work because of environment, can't blame T Mobile for that.
Also another noob question if I have bars but no Internet why can't I call or text? Aren't those bars for voice and text?
I take some issue with your wording of this. T-Mobile's service is not fake, and they don't lie about anything. You have to understand that EVERYTHING on a mobile device is subject to far too many factors for me to name, and everyone will have a different experience. Just because you have not had a good one doesn't make their service fake or them liars. There is no "best carrier", other than what's best for YOU. If you had a good experience with Sprint, go back to them. I hate Sprint, and I'll never have them again. I've had great experiences with T-Mobile, and it continues to get better for me under John Legere's captaincy.
Also, for the record, speedtest.net is not a definitive test.
I'm not saying sprint is better but it's ridiculous how anything but lte is good on TMOBILE most of the time 4g or edge on TMOBILE time out can't even load a simple page. They don't cover a lot of what they say on there map for LTE and most of the time I don't get speeds I'm told to get even when my phones are indicating LTE with more then enough bars. Also why do the signals change when I'm on AOSP? I get what AOSP is saying LTE speeds when indicating LTE. I don't have to do a speed test to tell me if I'm getting good Internet speeds my phone also indicates it on the top left of what it's using and sometimes LTE is really good but most of the time it's pretty unreliable and slow.
To argue T-Mobile's side. I get H+ in areas at work that my Verizon note 3, whether on Verizon or T-Mobile got no service, and it speed tests a very usable 5mbps. It will get even better with band 12 turned on.
I wish I got that, I get around 25~100 kilobytes
I never see anything above 3-8 mbps , one time i saw 20, but that was one time.
Even I get 25+ now and then but never stable and most of the time on b.s h+
Ive had the same issues but what i found is that i have to switch or force my phone to 4g for a while and then back to LTE. On LTE there are times where i will be 20+mbps down and then ill be at less than one in the same building. What i did is force it to 4g and it was actually faster. I dont know why this helps it but it has for me. I then switch back to LTE whenever i seem to remember to switch it back. I called tmobile and they had be turn off the phone for a few minutes and then turn it back on and at the time, it fixed the issue but i havent been able to get that to work any other time.
Didn't even see this when I made my thread. I've been about a month now with worthless service on T-Mobile. Whole reason I left Verizon for T-Mobile is because I got service at work where I stream Netflix, Pandora, etc. Now I can't even do that. I get H+ in my work building.
I have -58dBm signal strength usually which shows as full bars and I can't even load web pages. Get random bursts of slightly alright speeds which quickly goes away. Usually 1mbps down. Was getting 5-6mbps down. Now I really get .18 Mbps down or less.
Sprint has zero signal at work but Verizon does. Pisses me off I left Verizon for T-Mobile when I don't even get the service I did anymore. They always tell me everything is fine too.
Sent from my SM-N910T using XDA Free mobile app
Tmobile working great here.
Yup and every time you call me "tower us being worked on" good one.
Signal at location
Attempting to run speed tests
Finally runs
You can't tell me this isn't pitiful. That is good signal. Should be able to be usable. Hell on Verizon with 3G same spot I used to be -90 and worked fine.
T-Mobile used to work here, not sure what happened.
Sent from my SM-N910T using XDA Free mobile app
Working great here.
I get anywhere from 25-65 down where I live with T-Mobile and I'm not in a major city what so ever
Anyone else experiencing connectivity issues as well as signal quality issues..
Confirmed with other users but they are on Sprint.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
My signal is the best it's been with AT&T so far. Had a Nexus 5 and 6 on AT&T prior.
I wonder if the phone was using WiFi and LTE together because the WiFi here is slow.
EXYZ1000 said:
Anyone else experiencing connectivity issues as well as signal quality issues..
Confirmed with other users but they are on Sprint.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
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I unfortunately agree with you .... To be honest it seems that the fancier and better our smartphones have gotten, the worse my AT&T reception has gotten. I complained regularly about my M8 and I'm not sure that the S6 might not be worse.
I helped my M8 by forcing 3 or even 2G where it seems the towers are better or the radio is better for non LTE ??? Not sure if we can force 3G with the s6
EXYZ1000 said:
Anyone else experiencing connectivity issues as well as signal quality issues..
Confirmed with other users but they are on Sprint.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
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Click to collapse
I have noticed it too. It happened to my note 4 after the latest update. All of a sudden I was getting weak 4g signal when I used to get lte. Then I noticed the update had changed my apn from "phone" to "next gen phone" or something like that. The "next gen phone apn" is the same as comes stock on our s6. When I manually input the old apn I find my signal gets better again on both devices. Maybe it's my imagination but I think it's worth trying.
When I was using my nexus 6 at home id get either 3 bars or none, very odd. But with this I get 2 or 3 consistently, never none so I'd say mine is much better
On LTE in the NYC area signal us better than my S5.
Yep I too am having an issue. I'm in Apex, NC. My previous phone was a HTC One X+. In my house, I had almost a full LTE signal with my X+. Now with my S6 I only get one to two bars in my house with no LTE. Even outside....
I'm reading online that all carriers are having issues with the S6.
Bars aren't always the perfect indicator of actual strength, especially across different devices. How about doing a speed test?
ChristopherXDA said:
Bars aren't always the perfect indicator of actual strength, especially across different devices. How about doing a speed test?
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In terms of signal strength my signal is -113 dBm in and outside my house. Everytime I get a call now my calls drop or are static. My HTC One X+ never did that. People are asking me what kind of phone I have and telling me my new one sounds like crap.
ManchuWarrior said:
In terms of signal strength my signal is -113 dBm in and outside my house. Everytime I get a call now my calls drop or are static. My HTC One X+ never did that. People are asking me what kind of phone I have and telling me my new one sounds like crap.
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Strangely, I'm having the dropped calls intermittently as well. Weirdly enough rebooting the phone helps
Obviously I don't want to have to reboot just to make calls
I've been experiencing signal issues as well.
recently, I noticed there is a spot that is showing up on all my pics. lens glass is clean, so it's definitely on the actual lens itself. Even more strange, around the time I noticed this, my signal quality has dropped off dramatically. I go into my basement, I lose all signal reception (this isn't a 1950's bunker. I've always had reception in my basement - cell towers are nearby).
my wife has an s6 as well, and sitting them side by side outside on my patio, her phone has significantly better signal strength. Guessing I got a lemon. New one is already on it's way.
What type of cases do you all have on these phones? I've read reviews on the aluminum cases or aluminum bumpers cutting the cell signal and GPS signal significantly.
she has a silicone spigen case. I have the spigen slim armor. Neither had aluminum. she had significantly better signal strength on her s6.
I got home last night, at this point tired of the signal issues while waiting for the replacement to arrive. when i looked at my signal, I had 2 bars of 4G. Took out the sim, popped it into my old M8, signal was 4 bars of LTE.
EXYZ1000 said:
Anyone else experiencing connectivity issues as well as signal quality issues..
Confirmed with other users but they are on Sprint.
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
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I've had poor signal too. By that I mean -101dbm or worse almost constantly, sometimes I will see -96, but generally its between -100 and -112dbm.
I have been on ATT in the same town for years. I have four other Android phones in my house (galaxy s3, Note 2, Lg G2, and Xperia z3), and they all get better signal strength than the S6.
I couldn't be heard on calls, so I complained to ATT and exchanged the phone. FWIW, I had (and am now on my second) 64gb gold colored s6.
I went through trouble shooting with the ATT tech services people and with the Samsung tech support people, they did all sorts of resets, and I even had me boot the phone into safe mode (from off, hold power button, then release it and hold volume down until it boots up).
I am a long time reader of XDA and am posting now because both ATT and Samsung said they had "no reports" of signal issues with the ATT S6. People with signal problems should post about it to get the word out. From what I have read, the s6 is the first or one of the first phones to feature Samsung's own cellular modem instead of Qualcomm's. Maybe its no good, hopefully its just buggy and things will get updated quick.
I was able to put my phone into Testing Mode by dialing #*#4636#*#* and change try different radio settings. The only one that improved signal was "GSM Only"
Switching to that radio setting made my signal go to -80dbm. But of course, GSM-only means 2g edge data. But for now, I am thinking about switching to it when I need to make a phone call.
professormad said:
I've had poor signal too. By that I mean -101dbm or worse almost constantly, sometimes I will see -96, but generally its between -100 and -112dbm.
I have been on ATT in the same town for years. I have four other Android phones in my house (galaxy s3, Note 2, Lg G2, and Xperia z3), and they all get better signal strength than the S6.
I couldn't be heard on calls, so I complained to ATT and exchanged the phone. FWIW, I had (and am now on my second) 64gb gold colored s6.
I went through trouble shooting with the ATT tech services people and with the Samsung tech support people, they did all sorts of resets, and I even had me boot the phone into safe mode (from off, hold power button, then release it and hold volume down until it boots up).
I am a long time reader of XDA and am posting now because both ATT and Samsung said they had "no reports" of signal issues with the ATT S6. People with signal problems should post about it to get the word out. From what I have read, the s6 is the first or one of the first phones to feature Samsung's own cellular modem instead of Qualcomm's. Maybe its no good, hopefully its just buggy and things will get updated quick.
I was able to put my phone into Testing Mode by dialing #*#4636#*#* and change try different radio settings. The only one that improved signal was "GSM Only"
Switching to that radio setting made my signal go to -80dbm. But of course, GSM-only means 2g edge data. But for now, I am thinking about switching to it when I need to make a phone call.
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Same.....
FWIW i have my s6 (g920I) sitting here with one bar of LTE but under settings/About/status it is showing that my LTE is fluctuating between -109 and -112 db....On my wife's M9 it is showing 3 bars of LTE but under the settings her signal is actually worse than mine at -116 to -119 db....so it seems like the reception is better on the S6 but the bar display may be off...
I just switched from a Nokia Lumia 830 Windows Phone. I had a S4 and S4 Active before that. We just bought a new house, I work from home in a basement office. I had issues with calls dropping and failing to ring. Texts not coming through until I went upstairs, etc. The Lumia seemed slightly better. I've only had the S6 for a few days but I haven't dropped a call yet, and calls connect on the first dial, not third. Both phones show 1 bar of LTE. I was worried the metal would have issues ala iPhone 4. But not only is it more reliable the call quality seems better. I thought HD voice only applied to mobile to mobile, but toll free calls for conference calls sounds noticebly better on the S6 vs the Lumia and S4.
I still think a microcell would be nice, but way too expensive. Any suggestions on finding one cheap? I thought if I complained enough to AT&T with dropped and failed calls to prove the issue they would offer one. Buy 6 months and as many calls later, no luck.
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I have exactly same issue, but I'm using S6 Active.
Phone call drops everyday, I already requested a replacement, but I'm afraid it will be the same.
Oh, almost forgot to mention, my wife is using a unlocked T-mobile version S6 on my plan, and her signal is much better than mine.
Sent from my SAMSUNG-SM-G890A using Tapatalk
I live close to a tower. 4 or 5 bars all the time, good sound quality, reliable data connection.