Mobile network state disconnected - Sprint HTC One (M8)

After flashing a rom, I can't connect to the mobile network. I can only access Internet through WiFi. I am also getting a message that says "the sim card is locked please reboot." Should I contact sprint? Has anybody else had this problem?

09eric09 said:
After flashing a rom, I can't connect to the mobile network. I can only access Internet through WiFi. I am also getting a message that says "the sim card is locked please reboot." Should I contact sprint? Has anybody else had this problem?
Click to expand...
Click to collapse
Yes, I have a similar problem. I have a thread here:
http://forum.xda-developers.com/showthread.php?t=2792317
Basically, if I run a sense rom (I have only tested Viper) or a CM11 rom (I tested the 6/25 nightly, Gummy Rom works too) then my network seems to work fine and I don't get the SIM locked error. If I run a more AOSP based ROM then I get this issue.
Test a sense ROM to see if you still have this issue, if so, you could need to get a new phone.

feizy said:
Yes, I have a similar problem. I have a thread here:
http://forum.xda-developers.com/showthread.php?t=2792317
Basically, if I run a sense rom (I have only tested Viper) or a CM11 rom (I tested the 6/25 nightly, Gummy Rom works too) then my network seems to work fine and I don't get the SIM locked error. If I run a more AOSP based ROM then I get this issue.
Test a sense ROM to see if you still have this issue, if so, you could need to get a new phone.
Click to expand...
Click to collapse
Thanks I'll test a sense rom out. Shame, I really enjoy using liquidsmooth.

Alright so I flashed back to sense, and I still get no 3g/lte connection. If I tick on/airplane mode, I can maybe get it for a couple of minutes. Anybody else have this problem? Looks like I might have to send this phone back.
EDIT: Ok, so after flashing back to stock rom, I updated the prl/profile, and everything was fine. I was able to connect to 3g/lte with no problems. Does this mean I will have to stay on a sense based rom? Is there a way I can update prl/profile on custom rom?

Flashing a Rom doesn't change your PRL.

Konfuzion said:
Flashing a Rom doesn't change your PRL.
Click to expand...
Click to collapse
Yes I figured that out. Thanks.

You can update your PRL on a sense ROM, you probably already tried that though. You could have a bad phone.....

feizy said:
You can update your PRL on a sense ROM, you probably already tried that though. You could have a bad phone.....
Click to expand...
Click to collapse
I did that, it worked.

PRL
Where would I find the PRL? Im having the same problem except im on tmobile

evily2k said:
Where would I find the PRL? Im having the same problem except im on tmobile
Click to expand...
Click to collapse
Settings/system update/update prl.

Related

No 3G/1x at all!

I've been root for years now running cyanogen mod. I am currently running cyanogenmod 7, but I found out the problem I am having isn't rom specific. The problem is my data doesn't work at all. The only way I can connect to the internet is via Wifi. It just started happening early Sunday morning. I restored back to a stock rom (still root) and tried to do updates but all updates failed. The system update and PRL update failed and the htc software update failed.
I tried restoring by running an RUU but I get bootloader verification failed. I have no idea what to do and I can't access the internet on my phone. Calls and texts still work though. It says i'm connect to Sprint 1xRTT but that data is "turning on" and never gets past that.
try restoring a sense rom that allows manual prl updates and see if that helps
rynet91 said:
I've been root for years now running cyanogen mod. I am currently running cyanogenmod 7, but I found out the problem I am having isn't rom specific. The problem is my data doesn't work at all. The only way I can connect to the internet is via Wifi. It just started happening early Sunday morning. I restored back to a stock rom (still root) and tried to do updates but all updates failed. The system update and PRL update failed and the htc software update failed.
I tried restoring by running an RUU but I get bootloader verification failed. I have no idea what to do and I can't access the internet on my phone. Calls and texts still work though. It says i'm connect to Sprint 1xRTT but that data is "turning on" and never gets past that.
Click to expand...
Click to collapse
I'm Not Sure if you have Sprint? But I've been Experiencing really Terrible Service lately Also...
I actually called Sprint and was Reimbursed Money do to the fact that they have Many Towers Down!
Look into that... its worth a Try!
Bierce22 said:
try restoring a sense rom that allows manual prl updates and see if that helps
Click to expand...
Click to collapse
I did restore to my stock rom which is original sense 2.1 and the PRL update fails even using wifi. Unfortunate...
i mean an older sense rom like zen or fresh hero and do a manual prl update if u dont know what that is read through the threads in my sig.
i mean an older sense rom like zen or fresh hero and do a manual prl update if u dont know what that is read through the threads in my sig.
Click to expand...
Click to collapse
I actually did the Prl Update last night through the Fresh Rom and my service is basically the same as before... Sprint keeps telling me its a Tower issue that'll be Resolved Soon. But I've been hearing that now for about 2-3 Weeks!
PMGRANDS said:
I actually did the Prl Update last night through the Fresh Rom and my service is basically the same as before... Sprint keeps telling me its a Tower issue that'll be Resolved Soon. But I've been hearing that now for about 2-3 Weeks!
Click to expand...
Click to collapse
Haha...if you're still in CT, I can confirm that the signal has been wacked out lately. It's driving me nuts.
hockeyfamily737 said:
Haha...if you're still in CT, I can confirm that the signal has been wacked out lately. It's driving me nuts.
Click to expand...
Click to collapse
Yeah Unfortunately... Still in ****ty Connecticut, and I feel your Pain! It's Driving me Absolutely Crazy too!
I Can't even do Anything Internet related Without WiFi, **** Sucks!

[Q] WiFi Error after flashing Jmz v3

Can't figure out what I did wrong, can't figure out any solutions, when I dial "*#*#526#*#" it says "Invalid Connection or MMI Code Error" I even tried it with a "," (comma) at the end and I got the same results. I've flashed the Jmz v2 to try to fix it, no go, also flashed the older Kernel "JmzMyst_Kernel-07-23-13.zip" and the WiFi error still persists. The mobile data and everything else seems totally functional just no WiFi.
Any help would be much appreciated thanks,
PineSmokes
Edit:
I downloaded the original ROM 1.05 and installed it, the problem does not persist in the original ROM, leaving me to assume the problem is with the new Jmz v3 ROM. The WiFi in the Jmz v2 ROM still works. Is there something else alongside the ROM that I'm missing? The update is an All-In-One to my knowledge. That is all for the update, thanks for any help or confirmation that it is the new ROM
YellowAxe5 said:
Can't figure out what I did wrong, can't figure out any solutions, when I dial "*#*#526#*#" it says "Invalid Connection or MMI Code Error" I even tried it with a "," (comma) at the end and I got the same results. I've flashed the Jmz v2 to try to fix it, no go, also flashed the older Kernel "JmzMyst_Kernel-07-23-13.zip" and the WiFi error still persists. The mobile data and everything else seems totally functional just no WiFi.
Any help would be much appreciated thanks,
PineSmokes
Edit:
I downloaded the original ROM 1.05 and installed it, the problem does not persist in the original ROM, leaving me to assume the problem is with the new Jmz v3 ROM. The WiFi in the Jmz v2 ROM still works. Is there something else alongside the ROM that I'm missing? The update is an All-In-One to my knowledge. That is all for the update, thanks for any help or confirmation that it is the new ROM
Click to expand...
Click to collapse
i think there is some probs with that one from what i saw on that thread.
Incorrect
kalel420 said:
i think there is some probs with that one from what i saw on that thread.
Click to expand...
Click to collapse
Incorrect the WiFi issue you're reffering to is for v2, this problem was also fixed a comment or two later. So no one has talked about any issues yet, seems like a huge issue and this is already the 3rd day? I'm posting because I don't know if anyone else is having the issue but I did replicate the issue on two of my HTC First devices.
V3 was to fix GPS but I think there was a problem but if you read it says he just flashed v2 back then flashed his GPS fix and had no issues also if you did the August update then the kernel could be the problem I had to flash the August RUU and now I can't s-off again if I flash the of kernel I get no WiFi and no OC.
Sent from my HTC first using xda app-developers app
I feel silly
jmz said:
No but you did have to manually flash the boot.img via fastboot
Click to expand...
Click to collapse
Can't believe I skipped that step... I feel so silly. Well problem solved, fixed the WiFi on both phones.
Thanks,
PineSmokes

[Q] CDMA radio broken?

I'm having an issue with my HTC One. I had been on Paranoid Android, working fine for several weeks (so I didn't flash the wrong version for my Sprint hardware). Last week, I was suddenly showing roaming, with an empty triangle for the signal bars. I tried messing with the RUM/SIM/NV settings, but it didn't resolve the issue. I ended up reflashing back to stock 1.29 via the RUU, but still showed an 'x' next to my signal bars. I then let it update to 1.31 (damn...) but that didn't solve the issue either. If I go into the Network info under About phone, I show 0 signal strength if LTE is disabled. If I enable LTE, then I get signal, and data. Only CDMA is not working.
If I go into the MSL menu (##<MSL>#), it shows 'No' for both MDN and MSID. If I try to enter them, I get a message "Commit Failed" when I try to save them.
Support at the Sprint store wouldn't even look at it because the bootloader was unlocked.
Has anyone had issues with the CDMA radio failing? Anything else to try?
beanpoppa said:
I'm having an issue with my HTC One. I had been on Paranoid Android, working fine for several weeks (so I didn't flash the wrong version for my Sprint hardware). Last week, I was suddenly showing roaming, with an empty triangle for the signal bars. I tried messing with the RUM/SIM/NV settings, but it didn't resolve the issue. I ended up reflashing back to stock 1.29 via the RUU, but still showed an 'x' next to my signal bars. I then let it update to 1.31 (damn...) but that didn't solve the issue either. If I go into the Network info under About phone, I show 0 signal strength if LTE is disabled. If I enable LTE, then I get signal, and data. Only CDMA is not working.
If I go into the MSL menu (##<MSL>#), it shows 'No' for both MDN and MSID. If I try to enter them, I get a message "Commit Failed" when I try to save them.
Support at the Sprint store wouldn't even look at it because the bootloader was unlocked.
Has anyone had issues with the CDMA radio failing? Anything else to try?
Click to expand...
Click to collapse
I would take it back to another Sprint store. They are suppose to take your phone and run the RUU. There was a posting from a Sprint employee a few weeks back with the internal company policy - which was to do a reset or run the RUU to put the phone back to stock to determine if it is a software or hardware issue. If hardware issue, Sprint is suppose to then replace the phone.
All androir 4.3 based rom have some data or signal issues with cdma ... I just go back to 4.2, everything is fine. If you have a signal issue with stock rom you should ask for a hardware replacement.
sent from my m7spr using tapatalk 4
I've never had a 4.3 ROM on this phone. Was on a 4.2 AOSP ROM, and now I'm back on HTC One 1.29 (after upgrading to 1.31, and then RUU'ing back to 1.29 again). No CDMA reception on anything. I'll try another Sprint store. The guy at the one I went to was pretty pompous. He asked if the phone had been rooted. I figured honesty would be best, since he would know that the bootloader had been unlocked as soon as he went into HBoot.
j_rivers said:
All androir 4.3 based rom have some data or signal issues with cdma ... I just go back to 4.2, everything is fine. If you have a signal issue with stock rom you should ask for a hardware replacement.
sent from my m7spr using tapatalk 4
Click to expand...
Click to collapse
beanpoppa said:
I've never had a 4.3 ROM on this phone. Was on a 4.2 AOSP ROM, and now I'm back on HTC One 1.29 (after upgrading to 1.31, and then RUU'ing back to 1.29 again). No CDMA reception on anything. I'll try another Sprint store. The guy at the one I went to was pretty pompous. He asked if the phone had been rooted. I figured honesty would be best, since he would know that the bootloader had been unlocked as soon as he went into HBoot.
Click to expand...
Click to collapse
Try changing the mobile network mode to something else in the setting page, then change it back, sometimes it works ...
sent from my m7spr using tapatalk 4
Airplane mode on and then off. This fixes the issue.
Sent from my HTCONE using xda app-developers app
Issue solved
Closing the loop. I found the issue. I must have somehow changed from NV to RUIM/SIM in the Mobile Subscription settings while on a CM based ROM. When I reflashed to stock using the 1.29 (and then 1.31) stock RUU, it doesn't change this setting in the radio. And then there is no access to this setting to correct it in the stock ROM (as far as I could find... maybe there's a hidden ## option). To fix the issue, I had to reflash back to a CM based ROM so that I could access the mobile subscription settings, change it back to NV, and then reflash back to stock and let it do the Handsfree activation. After that, everything is working again.
beanpoppa said:
Closing the loop. I found the issue. I must have somehow changed from NV to RUIM/SIM in the Mobile Subscription settings while on a CM based ROM. When I reflashed to stock using the 1.29 (and then 1.31) stock RUU, it doesn't change this setting in the radio. And then there is no access to this setting to correct it in the stock ROM (as far as I could find... maybe there's a hidden ## option). To fix the issue, I had to reflash back to a CM based ROM so that I could access the mobile subscription settings, change it back to NV, and then reflash back to stock and let it do the Handsfree activation. After that, everything is working again.
Click to expand...
Click to collapse
Would you be able to walk me through that process? I am having the same issue. Where would I find those settings after flashing over to a CM based ROM?
edit: NM Pretty easy to find on a CM based ROM.

[Q] DATA PROBLEM / After 4.3 rom update...

Hi all,
My phone is flashed the first day, ihad bought it, It is S-On and i use recovery CWM.
Before 4.3 rom all was good, but after flashing the first one, data problem appear...
I have test to flash new radio, the first one was GPe radio 4A18 and after i flash 4A20, but nothing to do...
I have always data bug...
WHAT CAN I DO ???
Have i to become S-Off and flash new firmware ?
have i to flash a RUU ?
Please help me, i have a backup on 4.2.1 but i want to use smoothest 4.3 roms...
Manualy add the APN to the phone - you may need to google the settings for your service provider
It's a simple job
L0rdNels0n said:
Manualy add the APN to the phone - you may need to google the settings for your service provider
It's a simple job
Click to expand...
Click to collapse
i dont think it is APN related.. settings are the same for android 4.2 and 4.3...
I will try and report...
You're gonna break your phone as soon as you get s-off.
But for now, which ROM are you using? And why do you think APNs aren't the problem? My guess is that the ROM doesn't include them--I encountered that problem before. Have you tried another?
fenstre said:
You're gonna break your phone as soon as you get s-off.
But for now, which ROM are you using? And why do you think APNs aren't the problem? My guess is that the ROM doesn't include them--I encountered that problem before. Have you tried another?
Click to expand...
Click to collapse
I took the APN manually this morning and in fact I think it works better now ...
I continued to test and you repeat.
Thank you to all:laugh:
Thanks again, all is good after 24 hours or use...
Sent from my HTC One using XDA Premium 4 mobile app

Mobile network drop out on Custom Rom

Hi guys,
Need some advise on how to deal with this issues.
When I use stock Rom, it's all good. Perfectly fine. No drop outs on mobile network.
But when I flashed custom rom (Liquidsmooth, PureNexus, Chroma etc..), my mobile network keep dropping out every 1 minute. I'm on Optus Australia network. I tried all different rom and it's The same issues except stock rom.
Checked the radio for all stock and custom rom after flash, all the same radio.
Please advise what else can I do to find out what's the root cause?
Cheers.
window7 said:
Hi guys,
Need some advise on how to deal with this issues.
When I use stock Rom, it's all good. Perfectly fine. No drop outs on mobile network.
But when I flashed custom rom (Liquidsmooth, PureNexus, Chroma etc..), my mobile network keep dropping out every 1 minute. I'm on Optus Australia network. I tried all different rom and it's The same issues except stock rom.
Checked the radio for all stock and custom rom after flash, all the same radio.
Please advise what else can I do to find out what's the root cause?
Cheers.
Click to expand...
Click to collapse
When using custom ROMs, ensure your APN is correct.
The_Merovingian said:
When using custom ROMs, ensure your APN is correct.
Click to expand...
Click to collapse
Yes, I have checked all APN and it's correct.
window7 said:
Yes, I have checked all APN and it's correct.
Click to expand...
Click to collapse
It's a known issue for some folks that data either doesn't connect, I'm one of those unlucky N6 owners that has had that issue.
My issue was with all cm based Roms wouldn't or couldn't connect to my carrier and all aosp based Roms would connect and hold a data signal without any issue.
I believe there's commits that are not merged in cm based Roms.
Also I had to flash the M preview radio as well.
It was trial and error for me to see which Roms would connect.
I flashed every single Rom and above it all I have a moto 360 that really is a pain in the a** when flashing any Rom.
The only solution I had now is to connect to DATA instead of WIFI everytime when I restart the phone. Let it connect for around 5 minutes, then switch to WiFi.
This way it won't drop out anymore.
Till a better solution is out, I guess I just had to keep doing this instead.
@flashallthetime , thanks for your input

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