[Q] Cannot send or receive MMS (possibly since root) - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

I don't use MMS often, so I can't say for sure root had anything to do with this, but I haven't been able to send or receive MMS messages for a few weeks now. I've looked around for a bit, and the only solution I see is to make sure your data is working and your wifi is off, both of which I've done. If anyone else has been having this problem recently and has been able to solve it, please let me know.

master565 said:
I don't use MMS often, so I can't say for sure root had anything to do with this, but I haven't been able to send or receive MMS messages for a few weeks now. I've looked around for a bit, and the only solution I see is to make sure your data is working and your wifi is off, both of which I've done. If anyone else has been having this problem recently and has been able to solve it, please let me know.
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Yes I have this same issue. The only thing other than root that I did was disable CarrierIQ as outlined in this thread http://forum.xda-developers.com/showthread.php?t=2774730
I can't receive group texts or any MMS for that matter.
My APN is default.

Same problem. Really bugged me bc I usually HATE 3rd party message apps. Gave Chomp SMS a try though and I love it. Made it my default and it is much better than the stock messaging app.

Had the same problem. Was running Textra, and after root, no MMS. Once I deleted AdBlocker, no more issues.

Related

MMS Problems

Hi,
I have a Samsung I9000 Galaxy S device running Gingerbread 2.3.3 (Kernel: 2.6.35.7-I9000XWJVH-CL184813) and I can't seem to send or receive any MMS.
I don't really know exactly when this problem started because I just recently had to use MMS and noticed it was broken. I'm sure at some point it was working correctly.
When I receive a MMS I get the notification and in the message there is a "Download" button. Touching the button it give me a notification that the download failed.
I've checked the apn settings over and over again.
I don't have any other issues with my phone.
Please let me know if you had encounter this problem and if you have any solutions.
late reply - saw this while trying to find a solution to my new problem.
could not send or receive mms on my i9000m without using telstra wap apn (not ideal as not on a data plan, only prepaid talk/text).
finally got a prepaid data plam\n so all was good til today when suddenly lost ability to mms again - send or receive. trying to play with apn options again but now also find that i can't delete all the existing apns and start from scratch. the 'default' telstra ones...mms and internet, obviously not working and i can't get rid of them...but can start a new one.
wonder if i can delete them via root explorer, but don't know where to find them in there. will keep looking and update if i resolve this issue.
bummer.....

MMS not functioning while on Wifi

I have a weird issue that when my nexus 6 is connected to wifi, it can't send or receive mms messages. In the Google messaging app, it shows mms as failing to download. The second I turn off wifi though, everything goes through, both sending and receiving. My nexus 5 on lollipop had the same issue. Has anyone else on 5.0 experienced this? I couldn't find anything on the AOSP bug list. I am unencrypted, rooted and have TWRP.
RoninRyan said:
I have a weird issue that when my nexus 6 is connected to wifi, it can't send or receive mms messages. In the Google messaging app, it shows mms as failing to download. The second I turn off wifi though, everything goes through, both sending and receiving. My nexus 5 on lollipop had the same issue. Has anyone else on 5.0 experienced this? I couldn't find anything on the AOSP bug list. I am unencrypted, rooted and have TWRP.
Click to expand...
Click to collapse
That's been my experience with every device I've ever owned on both Sprint and T-mobile. Nothing out of the ordinary there
That's unfortunate. What's weird is that my nexus 5 with kitkat had it working just fine. I guess I'll just hop the wifi calling fixes it whenever that comes out.
My Nexus 6 doesn't like to send texts while on wifi. It takes a very long time for them to send but if I flip wifi off they send immediately. I haven't tried MMS but I suspect it would be a similar experience. I just leave wifi off at home now. I get LTE anyway and have unlimited data.
I had this problem at first, but seems to work fine now. Only thing different I did was change APN protocol to IPV4/IPV6 instead of IPV6. I read somewhere switching it to IPV4 solves MMS problems, but so far the combo has worked for me. Not sure if that was the issue though, worth a shot.
Now if I could fix my general signal issue, that'd be great =/
I hope this helps. It worked for me when I had the note 4 but now I'm getting a Nexus, don't have one to test this on yet but you guys can.
In short you can try setting up an APN with the MMS port as 80 because right now its probably blank.
http://forum.xda-developers.com/showthread.php?p=56544281
I'm having the same issue on Cricket with my Nexus 6. Rooted, stock 6.0. With my wifi turned ON, I can not send or receive any grouped messages. I cannot send or receive any MMS messages.
I use the stock messaging app.
There doesn't seem to be a solution. I've quadruple checked the APN. Made sure the MMS Port is set to 80, nothing has worked. I feel other solutions like Using a Different Messaging App, or remove every App are bandaids for symptoms. Not solutions for the problem.
Leejin said:
I'm having the same issue on Cricket with my Nexus 6. Rooted, stock 6.0. With my wifi turned ON, I can not send or receive any grouped messages. I cannot send or receive any MMS messages.
I use the stock messaging app.
There doesn't seem to be a solution. I've quadruple checked the APN. Made sure the MMS Port is set to 80, nothing has worked. I feel other solutions like Using a Different Messaging App, or remove every App are bandaids for symptoms. Not solutions for the problem.
Click to expand...
Click to collapse
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
zelendel said:
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
Click to expand...
Click to collapse
Okay.. What is a logcat and how do I make one?
Leejin said:
Okay.. What is a logcat and how do I make one?
Click to expand...
Click to collapse
A logcat is trouble shooting 101. Just search for how to do one and you will get a few tut. It does need root sometimes so keep that in mind.
I had major mms issues on T-Mobile. I did some searching and changed the apn. I also now use hangouts for SMS/mms, and all is well again. I could not send mms at all before with WiFi on. Make sure your apn is correct for your carrier. Mmsc was blank right out of the box on T-Mobile.
Sent from my Nexus 6 using XDA Free mobile app
zelendel said:
The issu could be due to the app not switching over to data properly when needed. This could also be a radio issue among other things. Without a logcat to tell where and why it is failing everyone is just shooting in the dark.
Click to expand...
Click to collapse
I am on T mobile and it had worked fine until 6.0.
I was on cricket and had this issue; drove me insane. I finally ported my number to Google Voice and started a new line with cricket. With GV handling all the SMS/MMS through Hangouts, I haven't had any issues, whether it be on wifi or not. Might be worth considering.

MMS issues Nexus 6 on Verizon

So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Swap your Sim card
Slyhunter said:
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Click to expand...
Click to collapse
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
akellar said:
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
Click to expand...
Click to collapse
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
I think there is or was a problem with MMS on VZ and using Hangouts or Google Voice. I read somewhere that this was being taken care of by VZ soon.
Yep -- I've been having issues with receiving SMS / MMS messages on Verizon too. Sending works fine (tested and confirmed) but I can't receive anything. It used to work but it hasn't for me since last Wednesday or so.. Maybe they're making changes before they launch the Nexus 6 themselves? Who knows. It caught me off guard though as I used SMS for my Google two factor auth. Had to switch to Google Authenticator because of this.
I use Hangouts and do not have any issues with VZW MMS sending or receiving. I live in Chicagoland.
Slyhunter said:
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
Click to expand...
Click to collapse
Just to confirm it's a Hangouts Verizon issue, I'm on the OG Samsung Galaxy Nexus and have been having this issue for roughly a month now. Not sure what prompted it, but it's been plaguing me for some time now.
still have an issue with this?
oneandroidnut said:
still have an issue with this?
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Click to collapse
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
N6 on VZW
I have an N6 o Verizon and I have not had issues with sending or receiving mms or sms and I got my phone almost a month ago. Only thing I don't like is when I'm on a call, if I get group messages or a picture message, I may have to tap to manually download after the call because the phone doesn't do voice and data at the same time.
ataris_kid said:
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
Click to expand...
Click to collapse
friend of mine on pure sent me sms and mms this morning and i sent both back from my note 4 and no problems on either end.
Hey guys, I am having a weird issue here. I have had the Nexus 6 for about 2 months now and everything has been working fine. I am using hangouts and have been able to send and receive MMS no problem, up until a few days ago. I now cannot send MMS, but I can receive them. I've pulled the SIM, restarted, tried using Messenger and Handcent. When using Handcent I would get an error about the APN settings. I set them to what Verizon has listed for MMS and it was still erroring out. I am not back on Hangouts and still can't send an MMS message. Any ideas? I guess the next step would be a factory reset...
PS - I am unlocked, rooted, and un-enecrypted running the latest stock OTA ROM.
Bump? Anyone? I am still unable to send MMS. I can receive them just fine though. I did a TWRP factory reset and still was unable to send. I might have to flash back to bone stock or wait until Friday when Verizon officially supports this thing.
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
DebianDog said:
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
Click to expand...
Click to collapse
Thanks for the help.
Tried Textra, no luck (it's beautiful and I will probably stick with it!)...I will start from square 1, hopefully a full reinstall will fix this.
I don't know if you saw it in the options but there is a switch to try to "fix" MMS within Textra . Something to try anyway...
Sent from my Nexus 6
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
I am hoping to get some input from others. I had the note 2 running CM prior to my Nexus 6. I say this because I don't know if CM ran MMS/group messaging different than stock, but here is the scenario:
When on CM, if I sent or received a group text, all the replies were in the same thread. Very convenient for obvious reasons. However, on my N6, if someone starts/sends me a group message all the replies end up in the same thread. If I start and send a group message, the first message shows one thread with everyone in it, but when people start to reply, each message comes individually and not a part of the group thread.
Is this normal? Is there a way to get all messages in one thread?
BackInA88 said:
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
Click to expand...
Click to collapse
DUDE!!! YOU JUST FIXED MY PROBLEM!!!
I disabled the MOAB host file in Ad Away and now I can send!! Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
THANK YOU THANK YOU THANK YOU!!
---------- Post added at 09:02 PM ---------- Previous post was at 08:50 PM ----------
quadracer06 said:
Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
Click to expand...
Click to collapse
OK!! I added
mms.vtext.com
to the whitelist in AdAway with the MOAB host file and it sends just fine! Thank you very much for your help!!!
EDIT: corrected the above list, I had an extra "X" in after the "V"

MMS not working - "Message not downloaded"

I'm very surprised nobody else has posted about this...I cannot get MMS to work with either my AT&T or my Verizon SIM card. I've checked APN settings for both, and both look perfect.
It shows that I've received a message, and I have an option to click download, but it never downloads and after a few hours I get a notification saying "Message not downloaded."
Does anybody have any insight?
That is literally the only quirk I have with this phone. Beyond that, it's by far the best device I've ever owned.
jeromekobriger said:
I'm very surprised nobody else has posted about this...I cannot get MMS to work with either my AT&T or my Verizon SIM card. I've checked APN settings for both, and both look perfect.
It shows that I've received a message, and I have an option to click download, but it never downloads and after a few hours I get a notification saying "Message not downloaded."
Does anybody have any insight?
That is literally the only quirk I have with this phone. Beyond that, it's by far the best device I've ever owned.
Click to expand...
Click to collapse
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
jazz452 said:
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
Click to expand...
Click to collapse
Thanks, but unfortunately not helpful. I've already been through the APN settings. Email doesn't solve the problem of receiving MMS messages from people.
same issue, all apn settings are accurate, only problem on this phone.
shollywood said:
same issue, all apn settings are accurate, only problem on this phone.[/QUOTE
Can you screenshot your APN settings
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Click to collapse
I'm not on AT&T but the issue is the same. Have exact same APN settings I do in 3 other phones that work flawlessly.
Use textra.
I couldn't get it to work in hangouts.
Use textra and make sure to check mms behaviour "system"
No need for apn settings
I'm on at&t straight talk and this definitely works
What is "MMS behavior system" is that a setting in Textra.
darveniza said:
What is "MMS behavior system" is that a setting in Textra.
Click to expand...
Click to collapse
Of course
jazz452 said:
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
Click to expand...
Click to collapse
You never turn on MMS? Holy ****. What's the point of having a almost $1000 cell phone if you have to use email in place of MMS?
SantinoInc said:
You never turn on MMS? Holy ****. What's the point of having a almost $1000 cell phone if you have to use email in place of MMS?
Click to expand...
Click to collapse
For some reason UK charges on MMS are ridiculous, well at least on my network.
For whatever reason, it started working. I only did one thing; I disabled my number 1 sim and made number 2 my primary data (1 was AT&T and 2 was Verizon.) I also made sure my WiFi was disabled before I started. Then I reversed the change, and all of a sudden every missing MMS started downloading, and I got them all.
No idea if what I did made a difference, or how, or even if it will stay working, but thought maybe somebody would like to give it a shot.
jazz452 said:
For some reason UK charges on MMS are ridiculous, well at least on my network.
Click to expand...
Click to collapse
I actually don't know anyone who's using MMS around me, and I thought it's an outdated tech just like SMS. I live in UK also, maybe it's just not that popular here. Why would you use MMS when you have all these new chating apps which you can send anything you want for free (as long as you have data)?
Yo. I work for ATT and have the att nxtgenphone APN settings. Works fine.
Let me know if you need them.
.
I'd also download pulse. Let it set up then if you don't like it switch back to your preferred SMS app. That worked for me.
I'm using AT&T and can receive MMS. Group texts are another issue (they're simply unsupported by xiaomi across MIUI, google), but pictures and what not works fine. I use the default "ATT Phone" which comes preloaded. It works fine and allows 4G.
Im on ATT and it seems like I can't receive MMS, but I can send them. Can someone who this works for post their APN settings?
Edit: nxtgenphone works. Turns out Facebook Messenger was just ****ing it up for me. When it's my default SMS app, I can't receive or send MMS. Does anyone know what is up with that? I've had MMS problems on 3 phones now with Messenger...
Group texting...
xNiNELiVES said:
I'm using AT&T and can receive MMS. Group texts are another issue (they're simply unsupported by xiaomi across MIUI, google), but pictures and what not works fine. I use the default "ATT Phone" which comes preloaded. It works fine and allows 4G.
Click to expand...
Click to collapse
Did not know this was a issue...I got the mi mix a week ago and have been trying different messaging apps, even gave up project fi... all because Group Texting was not working. I got picture messages to work, but the group texting simply won't work. Is there a workaround? Even potentially getting it to work with a different ROM?
djsayegh said:
Did not know this was a issue...I got the mi mix a week ago and have been trying different messaging apps, even gave up project fi... all because Group Texting was not working. I got picture messages to work, but the group texting simply won't work. Is there a workaround? Even potentially getting it to work with a different ROM?
Click to expand...
Click to collapse
Only messaging app that works for MMS group messages is TEXTRA
I'm having the same issue with both Verizon and T-mobile, nor does MMS or group SMS work. The interesting thing is that I'm also having issue with VoLTE (can't get online while on the phone), I'm wondering if it's related.
Hi guys,
Can y'all please try NEXT SMS and see if it work. Once you downloaded, open the app and inn the top left drop down, select More, then hit Setting, then select All on the right side, select MMS setting, then enter your carrier MMSC and PORT only. Carrier setting= Manual. Ok the bottom, or a check mark for using data for mms. Custom user agent= iPhone. Mms framework= smart.
Hope this help, it worked for me on Verizon
Sent from my MIX using Tapatalk
---------- Post added at 01:04 AM ---------- Previous post was at 01:01 AM ----------
"On the bottom, put a check mark for using data"
Sorry for that, swype is quirky sometimes
Sent from my MIX using Tapatalk

MMS no longer auto retrieves with oreo

I made the switch to oreo several weeks ago and have not been able to get any MMS messages to automatically turn the data on.
I've tried quite a few messaging apps to make sure it wasnt that and have tried several different APN settings for Cricket.
At this point it just seems like I may have missed something when flashing over to Oreo (N95OU version).
Has anyone else experienced this and found a fix for it?
liquidose said:
I made the switch to oreo several weeks ago and have not been able to get any MMS messages to automatically turn the data on.
I've tried quite a few messaging apps to make sure it wasnt that and have tried several different APN settings for Cricket.
At this point it just seems like I may have missed something when flashing over to Oreo (N95OU version).
Has anyone else experienced this and found a fix for it?
Click to expand...
Click to collapse
What build are you on? Crc2 is the newest.
gregcapps said:
what build are you on? Crc2 is the newest.
Click to expand...
Click to collapse
n950usqu3crc1
I have the same problem on Verizon. I can't send MMS on stock messenger app. Why do we have to suffer every time a software update happens? I have a Note 8!
Only1mrvain said:
I have the same problem on Verizon. I can't send MMS on stock messenger app. Why do we have to suffer every time a software update happens? I have a Note 8!
Click to expand...
Click to collapse
No suffering here. Awesome battery life. Everything works just like it should. Are you on the official crc2 oreo release? I'm actually using crc5 but even on crc2 I didn't have that problem.
Only1mrvain said:
I have the same problem on Verizon. I can't send MMS on stock messenger app. Why do we have to suffer every time a software update happens? I have a Note 8!
Click to expand...
Click to collapse
I'm literally having the same problem. Driving me nuts
Got to your settimgs and reset your iternet settingsa amd mobile alsonit wil do it also after that it will work you will get the mms
any work around with not able to send sms? I ahve the note 8 N9500. before I can send sms with att and tmobile sims as I have dual sim. after I rooted I can't send anymore sms. apns are all correct, wipe the phone even to factory settings. then Even tried the revert to original firmware not working yet. anybody that had the same problem with sending sms after update?
Bump.. anyone found a solution to this? I updated to Oreo on Verizon note 8, and MMS stopped auto retrieving MMS. Now everytime there's a group msg, I have to turn off WiFi and click the download button to download msgs, timestamp will be messed up tho.
Please anyone know how to fix this, it's annoying. I want to go back to nought if I cantget this to work.
Couldn't download mms on my note8 after software "upgrade". Took my note 8 to the Samsung guru at Best Buy. She got rid of downloaded messaging apps, told me I should be using the original firmware. Set it up. Turned on data and it worked. I began downloading mms immediately.
scdoane said:
Couldn't download mms on my note8 after software "upgrade". Took my note 8 to the Samsung guru at Best Buy. She got rid of downloaded messaging apps, told me I should be using the original firmware. Set it up. Turned on data and it worked. I began downloading mms immediately.
Click to expand...
Click to collapse
MMS works when data is turned on. It's just that when data is turned off or when both WiFi and data is turned on, MMS does not auto retrieve. It used to auto retrieve on 7.1.1 when data is turned off or both WiFi and data turned on. When data turned off, MMS used to auto turned on data temporarily to download the MMS, but not anymore. I really want to fix this. It's very annoying. Now, It will just tell me there's a MMS message to download

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