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"stock" HTC incredible S stuck on HTC Screen

Hi,
Both my Girlfriend and myself have "stock" (never flashed not roms installed) HTC incredible S handsets.
In the last week hers has suddenly started hanging on the HTC boot screen.
Earlier in the week I used the boot menu and managed to run factory reset which worked succesfully. This morning phone has asked to do an OTA update from Optus. (same upgrade she had installed before the last "hang")
Ran the update and it rebooted.. it is now hanging on the HTC screen. When trying to run factory reset it either shows a red triangle with an exclamation mark or reboots and hangs on the HTC screen.
I have not rooted it (these are 100% stock phones) and have searched through the forums but most of the posts Ive seen related to taking modded phones back to stock and not fixing a stock boot problem.
As I have the exact same model is there any way I can copy critical files from my handset to hers to resolve this issue?
Is there a stock Image file I can download and install?
Warranty is out of the question so I need to try and resolve this by myself..
details from boot screen:
vivo pvt ship s-on RL
HBOOT-2.00.0000
Radio-3822.10.08.28_M
eMMC-boot
Nov 1 2011,20:20:33:03
Any help would be appreciated.
Thanks
Mark R

Markinoz said:
Hi,
Both my Girlfriend and myself have "stock" (never flashed not roms installed) HTC incredible S handsets.
In the last week hers has suddenly started hanging on the HTC boot screen.
Earlier in the week I used the boot menu and managed to run factory reset which worked succesfully. This morning phone has asked to do an OTA update from Optus. (same upgrade she had installed before the last "hang")
Ran the update and it rebooted.. it is now hanging on the HTC screen. When trying to run factory reset it either shows a red triangle with an exclamation mark or reboots and hangs on the HTC screen.
I have not rooted it (these are 100% stock phones) and have searched through the forums but most of the posts Ive seen related to taking modded phones back to stock and not fixing a stock boot problem.
As I have the exact same model is there any way I can copy critical files from my handset to hers to resolve this issue?
Is there a stock Image file I can download and install?
Warranty is out of the question so I need to try and resolve this by myself..
details from boot screen:
vivo pvt ship s-on RL
HBOOT-2.00.0000
Radio-3822.10.08.28_M
eMMC-boot
Nov 1 2011,20:20:33:03
Any help would be appreciated.
Thanks
Mark R
Click to expand...
Click to collapse
Hi Mark, here's the Optus Sense 3 RUU http://d-h.st/cGj
Download and run that on your PC following the prompts. You may need to be in bootloader mode but looks like you can access that already.
Be aware that this will return the phone to a completely out of the box, factory condition.

Thanks...
Nonverbose said:
Hi Mark, here's the Optus Sense 3 RUU
Download and run that on your PC following the prompts. You may need to be in bootloader mode but looks like you can access that already.
Be aware that this will return the phone to a completely out of the box, factory condition.
Click to expand...
Click to collapse
Wow thanks for the prompt response..
stock out of the box is fine (was expected)
I'm downloading now and I'll let you know how I go..
Again thanks.. :good:

Markinoz said:
Wow thanks for the prompt response..
stock out of the box is fine (was expected)
I'm downloading now and I'll let you know how I go..
Again thanks.. :good:
Click to expand...
Click to collapse
Hi
Do I need to be in the boot screen when doing this update?
program says it cant detect the phone? (Ive connected to USB)

Markinoz said:
Hi
Do I need to be in the boot screen when doing this update?
program says it cant detect the phone? (Ive connected to USB)
Click to expand...
Click to collapse
Try fastboot mode, in hboot screen.

Nonverbose said:
Try fastboot mode, in hboot screen.
Click to expand...
Click to collapse
you legend!!
Booted into fastboot mode reran software detected phone and currently updating (this is the exact sae verion rom that was on it)
Thank you very very much.. I now have a smiling girlfriend..

[Q] HTC One restarting on htc boot screen

Hi everyone, this is my firtstime posting here, always iI find a solution reading the old post but not at this time. I have htc one international (no carrier), this morning i wake up and the phone wont turn on, just make loop booting on htc screen. I try recovery, factory reset and nothing working. So the only way to fix is trying to flash a stock rom but i cant find ruu for this Htc one. Details:
*****LOCKED**********
M7_U PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.15.3250.22
OPENDSP-V26.120.24.0202
eMMC-BOOT
MAY 17 2013, 18:20:58 -1
Thanks very much for your useful forum.
Best Regards.
P.D. the phone is not rooted, not custom rom, nt bad updating.

rockmetal said:
Hi everyone, this is my firtstime posting here, always iI find a solution reading the old post but not at this time. I have htc one international (no carrier), this morning i wake up and the phone wont turn on, just make loop booting on htc screen. I try recovery, factory reset and nothing working. So the only way to fix is trying to flash a stock rom but i cant find ruu for this Htc one. Details:
*****LOCKED**********
M7_U PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.15.3250.22
OPENDSP-V26.120.24.0202
eMMC-BOOT
MAY 17 2013, 18:20:58 -1
Thanks very much for your useful forum.
Best Regards.
P.D. the phone is not rooted, not custom rom, nt bad updating.
Click to expand...
Click to collapse
If you still have it under warranty you might want to check that first.
Sent from my One using Tapatalk 4 Beta

[Q] Flashed custom kernel on Stock rom..

So, with all the excitement of just getting my HTC one on saturday, I got down to business today doing some rooting. This is not my first htc device, i owned the evo 4g before.
With that said, What I did was have a rooted stock rom. I never flashed a new rom to the phone at all. I was trying to do the HTC logo button hack, I downloaded the kernel and flashed away. well, now the problem is the phone will start up and get to where the lock screen should be, It will show the status bar at the top and thats it, hangs for about 20 seconds and then restarts
It constantly does this... I have just updated the sprint software maybe 1.31 something? it was OTA I did before rooting.
I have tried to sideload a rooted odexed stock rom and have not had any success. I also tried running the sprint RUU but it was for 1.29, so it got almost to the end and told me it couldnt do it.
I am working from a mac, but have access to PC if needed. I am using clockwork mod recovery and can still get into it. just stuck on where to go from here..
All help is appreciated, ive spent the last 7 hours trying to fix this problem!

Guys, I am without a phone until this issue is fixed, any and all help is appreciated!!!

mattgfx said:
Guys, I am without a phone until this issue is fixed, any and all help is appreciated!!!
Click to expand...
Click to collapse
Do you have a rom downloaded on your phone? Did you make nandroid? If yes just restore. Do you have otg cable? If yes, download a rom. Do full wipe, cache, dalvik cache, data, and system. Try flashing the rom from otg. What kernel did you flash?
Sent from my lair.

The guy who made the htc one logo hack made a kernel that he released, I flashed that on top of the stock sprint rom. I had a nandroid, but it got wiped. I do not have an OTG cable. I have tried to sideload various roms and I can get it to boot, but I get no cell signal, sometimes i get the error that the system is not responding and i have the option to wait or kill.
I have gotten into the baseband settings and see that I do not have a baseband in there, maybe thats the issue? Also I just took the 1.31 ota update, I am getting an error using the sprint RUU about the boot loader not being correct version. from the fastboot screen I have the following
perhaps bad boot.img??
***TAMPERED****
****UNLOCKED***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OPENDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013, 17:19:22:-1
all help is much appreciated!!!

Use this http://forum.xda-developers.com/showthread.php?p=40712553. Please follow directions to a t.
Sent from my lair.

mattgfx said:
The guy who made the htc one logo hack made a kernel that he released, I flashed that on top of the stock sprint rom. I had a nandroid, but it got wiped. I do not have an OTG cable. I have tried to sideload various roms and I can get it to boot, but I get no cell signal, sometimes i get the error that the system is not responding and i have the option to wait or kill.
I have gotten into the baseband settings and see that I do not have a baseband in there, maybe thats the issue? Also I just took the 1.31 ota update, I am getting an error using the sprint RUU about the boot loader not being correct version. from the fastboot screen I have the following
perhaps bad boot.img??
***TAMPERED****
****UNLOCKED***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.44.0000
OPENDSP-v31.120.274.0617
eMMC-boot
Jul 5 2013, 17:19:22:-1
all help is much appreciated!!!
Click to expand...
Click to collapse
A flashed kernel will overwrite your boot.img, so that really shouldn't be it. An RUU requires your bootloader be locked though, which is probably part of your issue.

volk9029 said:
Use this http://forum.xda-developers.com/showthread.php?p=40712553. Please follow directions to a t.
Sent from my lair.
Click to expand...
Click to collapse
I tried those last night, I relocked the boot loader and went through the steps. When it got to the end, it said something about the bootloader and error code 140
any ideas?

I see that the file Sprint_HTC_One_m7wls_1.29.651.10_RUU.zip is available through android filehost, well, I am at work and its blocked as spyware, anyone have an alternate link anywhere? ive tried looking and can only find android filehost
Thanks!

mattgfx said:
I see that the file Sprint_HTC_One_m7wls_1.29.651.10_RUU.zip is available through android filehost, well, I am at work and its blocked as spyware, anyone have an alternate link anywhere? ive tried looking and can only find android filehost
Thanks!
Click to expand...
Click to collapse
I don't think you can RUU backwards meaning 1.31 back to 1.29 check android development for indrects thread for the latest firmware i think he posted the 1.31 RUU
Sent from my Eliptic Nexus 7

bigdaddy619 said:
I don't think you can RUU backwards meaning 1.31 back to 1.29 check android development for indrects thread for the latest firmware i think he posted the 1.31 RUU
Sent from my Eliptic Nexus 7
Click to expand...
Click to collapse
Just tried using his RUU and im still getting the same thing, was able to get into settings breifly and it told me that it didnt know what baseband version there was. Any Ideas?
It keeps rebooting because of the system not responding, not getting any cell service at all

mattgfx said:
Just tried using his RUU and im still getting the same thing, was able to get into settings breifly and it told me that it didnt know what baseband version there was. Any Ideas?
It keeps rebooting because of the system not responding, not getting any cell service at all
Click to expand...
Click to collapse
Are you sure that you relock your bootloader ?
Sent from my lair.

volk9029 said:
Are you sure that you relock your bootloader ?
Sent from my lair.
Click to expand...
Click to collapse
problem with that though, I do not see a windows executable from there. the other issue is im using a mac, as far as i know everything works the same when it comes to adb and fastboot.
How would I flash a zip file if I cannot access my recovery? for instance how do I push the file to my device? when i relock the phone, and try to enter recovery, i get routed right back to bootloader

Figured out the issue, turned out that the problem came from firmware being absent... I was able to reflash the firmware and away it went, able to get into the phone now and do what i please!
Thanks for all help from everyone!!!

[Q] M7 UL Blocked

Hello, I apologize in advance if I'm wrong section or anything like that ..
my htc is not 'a google edition factory but a few months ago I changed the cid and flashed
a ruu google edition and until a few days ago all good ..
unfortunately I had to format everything from cwm recovery and re install a ruu not successful, I found myself without os after several attempts I managed to put it back
now I'll post some specific
tempered
relocked (I can unlock it)
m7_ul pvt ship S-ON rh
hboot-1.54.0000
os-3.58.1700.5
now .... how can I do to install a rom and at the very least be able to turn it on?
thank you very much in advance I hope someone will be able to help me <3
edit: I forgot ... the cid is 'GOOGL001, I can not turn it on so I can not do s off to ... I flashed the boot and recovery and then the firmware but still not turn onD:
trying to flash a ruu from rebootRUU --> error signature verify fail --- 12 ---

Is your recovery working?
If so, maybe try flashing a stock GPE ROM.
Sounds like you used a custom "RUU" (maybe the one by graffixnyc) to install GPE the first time.
The same ROM is available as a standalone download (look for a thread by bigxie).
If recovery is not working you may have challenges. Me personally, I would want S-OFF before doing anything else.
Sent from my HTC One using xda app-developers app

[Q] Unable to OTA update after HTCDev Bootloader Unlock

It's been awhile since I've messed with ROMs, and much has changed. I think I might have bit off more than I can chew, but hopefully it's a quick fix. I've been trying to scan for solutions, but so far no luck.
About a week ago I decided I was tired of avoiding apps that had crazy permissions and decided to get root on my phone so I could use AppOpps. I went through the HTCDev route and unlocked the bootloader. I got stuck when firewater, temproot & Weaksauce wouldn't work.
So, I relocked the bootloader (shows **relocked**) and figured I'd wait until someone pushed an updated tool. Got an OTA notice, and now I can't update the software. The update fails about 1/3 of the way through, going from green circled arrows to red triangled exclamation.
I've tried using fastboot to push the OTA ROM, but have had no success. I can flash the newest firmware successfully (as noted here http://forum.xda-developers.com/showthread.php?t=2766604), but still no joy on the OEM ROM.
Do I really have to go to the trouble of flashing older firmware, downgrading the HBoot and ROM to an older version, etc.. to get up and running with a **locked** phone that will get OTA update?
Such a PITA to get control over my data/permissions.
Thanks in advance for help.

So just RUU and call it a day
Sent from my HTCONE using Tapatalk

Weaksauce does not work on the Sprint variants.
I would give Firewater another shot as s-off will save you headaches like this down the road. I would also suggest doing it before you update HTC has a way of making thing harder for us with every OTA.
If your phone is inoperable at the moment use this guide to get up and running.
http://forum.xda-developers.com/showthread.php?t=2503646

Recent RUU
olorolo said:
So just RUU and call it a day
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
At the moment, all I can find is an older RUU, not the latest/greatest.
I've found a Sprint_HTC_One_m7wls_4.06.651.4_RUU download, but my phone is reporting Software version 4.06.651.9
Would this be close enough?

xenor said:
At the moment, all I can find is an older RUU, not the latest/greatest.
I've found a Sprint_HTC_One_m7wls_4.06.651.4_RUU download, but my phone is reporting Software version 4.06.651.9
Would this be close enough?
Click to expand...
Click to collapse
If your running Sprint it should be fine
Sent from my HTCONE using Tapatalk

Phone is working OK
BD619 said:
Weaksauce does not work on the Sprint variants.
I would give Firewater another shot as s-off will save you headaches like this down the road. I would also suggest doing it before you update HTC has a way of making thing harder for us with every OTA.
If your phone is inoperable at the moment use this guide to get up and running.
http://forum.xda-developers.com/showthread.php?t=2503646
Click to expand...
Click to collapse
So far, the phone seems to be working fine, other than deleting my Amazon saved games
If I run the RUU as suggested: Sprint_HTC_One_m7wls_4.06.651.4_RUU, will I still be in a good position to try firewater again?

xenor said:
So far, the phone seems to be working fine, other than deleting my Amazon saved games
If I run the RUU as suggested: Sprint_HTC_One_m7wls_4.06.651.4_RUU, will I still be in a good position to try firewater again?
Click to expand...
Click to collapse
That RUU won't work it's older then the software you are currently on.
Give firewater a try without using weaksauce

Update information
BD619 said:
That RUU won't work it's older then the software you are currently on.
Give firewater a try without using weaksauce
Click to expand...
Click to collapse
You are correct, the RUU did not work. It failed completely on Windows 8.1 x64, so I ran in on Windows 7 x64, and it stopped at about 4%. The phone screen was black with the HTC logo and it just stayed like that for over an hour (I took the dog for a walk).
The Boot reports the following:
*** RELOCKED ***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-1.01.20.0515
OpenDSP-v32.120.274.0909
OS-5.03.651.3
eMMC-boot 2048MB
May 15 2014, 16:31:22.0
Once the phone is booted up, the Settings->About reports the following:
Software version: 4.06.651.9
Android 4.4.2
HTC Sense 5.5
Can an OTA flash the firmware and die before updating the software?
Do I need to flash the firmware to match the reported software in the system?

xenor said:
You are correct, the RUU did not work. It failed completely on Windows 8.1 x64, so I ran in on Windows 7 x64, and it stopped at about 4%. The phone screen was black with the HTC logo and it just stayed like that for over an hour (I took the dog for a walk).
The Boot reports the following:
*** RELOCKED ***
M7_WLS PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-1.01.20.0515
OpenDSP-v32.120.274.0909
OS-5.03.651.3
eMMC-boot 2048MB
May 15 2014, 16:31:22.0
Once the phone is booted up, the Settings->About reports the following:
Software version: 4.06.651.9
Android 4.4.2
HTC Sense 5.5
Can an OTA flash the firmware and die before updating the software?
Do I need to flash the firmware to match the reported software in the system?
Click to expand...
Click to collapse
I've never personally did an OTA so not sure.
If you use the guide I posted and use the 5.03.651.3 s-on firmware and rom it will be just like taking the OTA

OK, it took a little bit of research, because you probably assume most folks already know how to do this, but I got through your tutorial. Getting the latest TWRP was a bit confusing. At first I thought I had to have the TWRP app from the Google Play Store, which requires root, but then I found the TWRP page pointing to GooManager which automatically found the latest file and installed.
After that, it took a minute to figure out I had to go into HBOOT and select recovery to get the TWRP tool. I thought I was going to be using an Android utility to accomplish this (I guess I mean to say an app from the play store, not a BIOS like utility).
Lastly, for some reason the Android MyHTC driver died, so I had to manually remove and re-install. Re-running HTC Sync Manager install did not help. Once I got that figured out, I was able to adb push the file to the SDCard (Too bad one can't just drag and drop, but I'm guessing MTP dies with the flash?) and then load it from TWRP.
At the moment, I'm happy. I have the newer software and plenty to play with. I will give Firewater a try again, but I'm guessing it will be more difficult with the newest firmware/ROM?
I started with this guide a few days ago, but didn't push forward when I couldn't figure out the TWRP information. It might help to update that part of the guide, unless you want to avoid too many noobs getting into trouble.
Thanks for your help, and pointing me back in the right direction so quickly.