[Q] HTC One Bricked - One (M7) Q&A, Help & Troubleshooting

I recently bricked my HTC One. It was stuck in a boot loop, so I flashed CWM onto it and then sideloaded the insert coin rom. After going through the installation my phone turned off. When I went to turn it on again the whole device was unresponsive, no lights, I cant get into the bootloader or recovery mode. Is there any way to fix this on my own?

1800Support said:
I recently bricked my HTC One. It was stuck in a boot loop, so I flashed CWM onto it and then sideloaded the insert coin rom. After going through the installation my phone turned off. When I went to turn it on again the whole device was unresponsive, no lights, I cant get into the bootloader or recovery mode. Is there any way to fix this on my own?
Click to expand...
Click to collapse
plug your phone to your computer via usb, open windows device manager. Is the phone listed somehow?

alray said:
plug your phone to your computer via usb, open windows device manager. Is the phone listed somehow?
Click to expand...
Click to collapse
Nope, not listed in any of the drop down menus.

1800Support said:
Nope, not listed in any of the drop down menus.
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Click to collapse
well keep phone plugged to the wall charger a while then try to hold power until the phone boot or power + vol down. Do this under a bright light to activate the light sensor
if you can't make it boot there is not much we can do

alray said:
well keep phone plugged to the wall charger a while then try to hold power until the phone boot or power + vol down. Do this under a bright light to activate the light sensor
if you can't make it boot there is not much we can do
Click to expand...
Click to collapse
Well it looks as if I'm pretty SOL for now. I will keep the phone charging for the next few days and will try to boot under a bright light. If none of that works I'll just have to get a new phone

Related

Soft Bricked HTC One (URGENT)

Hey, a fellow XDA member has managed to soft brick his One. He flashed a bad zip file, and his phone boot loops. He cannot access the boot loader as he has Fast Boot turned on in Settings - Power, however he can't turn this off as he can't turn the phone on. Has anyone got any advice?
MacHackz said:
Hey, a fellow XDA member has managed to soft brick his One. He flashed a bad zip file, and his phone boot loops. He cannot access the boot loader as he has Fast Boot turned on in Settings - Power, however he can't turn this off as he can't turn the phone on. Has anyone got any advice?
Click to expand...
Click to collapse
power + volume down try that
dirtbikerr450 said:
power + volume down try that
Click to expand...
Click to collapse
It doesn't work because Fast Boot is turned on in Settings
im just guessing here but plug it into a computer and then try power + volume down. a couple of times
dirtbikerr450 said:
im just guessing here but plug it into a computer and then try power + volume down. a couple of times
Click to expand...
Click to collapse
No the LEDs just flash forever
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
gunnyman said:
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
Click to expand...
Click to collapse
hello,
actually it's my problem. thanks MacHackz for all the help he already has done for me.
I tried that with a bright light. it worked in this way that phone really turns off, but as soon as I remove the light, it turns on again. I cannot get it into bootloader.
EDIT: I flashed the phone with MAG-light from the start of charging. screen was black, but buttons started to blink. it went into hboot, and from there I went into recovery. I went to a reboot and press power off. I'll recharge it fully, and then I'll try to sideload a new ROM.
EDIT II: I tried to charge it, but it simply wont stay off. as soon as I plug the cable in, it turns on! I manage to enter HBOOT so I went into recovery and there phone is charging. so, I'll recharge it there and upload a RUU.
does anyone has right RUU? I have EU version from UK.
Did you not make a backup before flashing ??, there is a list of roms on Mikes Android Revolution Rom post - have a look at his guide
Heres another list also http://forum.xda-developers.com/showthread.php?t=2194707
gunnyman said:
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
Click to expand...
Click to collapse
many thanks man indeed, you helped me like anyone before !!!!!!!!!!!!!!!!!!!!
wow...i've been sitting in my dark bedroom for the past 90 minutes trying everythign to wake up my damn phone after it crashing and not coming back to life. ADB was still responsive but none of the reboot commands would do anything. FINALLY found this, went in the bathroom, held the phone up to the light with the power button help down and 10 seconds later it's back to life. double you tee eff...

Completely bricked Xperia Z

I was just playing around trying to move apps onto my new micro sd card. I rebooted several times. But suddenly when I rebooted one more time, the screen turned black. It was supposed to reboot into recovery (CWM). So I tried to turn it on again. Nothing happened. I also tried to press power button + vol up. Nothing happened. No light when charging either. I really really really need some help
ende124 said:
I was just playing around trying to move apps onto my new micro sd card. I rebooted several times. But suddenly when I rebooted one more time, the screen turned black. It was supposed to reboot into recovery (CWM). So I tried to turn it on again. Nothing happened. I also tried to press power button + vol up. Nothing happened. No light when charging either. I really really really need some help
Click to expand...
Click to collapse
Does your phone vibrate when you press power + vol up? Can you get it into flashmode?
If your pc recognizes the phone as qhsusb_dload or something like qloader it's hard bricked and there's nothing left you can do..
St.Jimmy90 said:
Does your phone vibrate when you press power + vol up? Can you get it into flashmode?
If your pc recognizes the phone as qhsusb_dload or something like qloader it's hard bricked and there's nothing left you can do..
Click to expand...
Click to collapse
Nothing happens, its not vibrating, its not charging, and nothing happens when I plug it into my computer. I am a little bit experienced, so I know what to do if I atleast could get it into flashmode
ende124 said:
Nothing happens, its not vibrating, its not charging, and nothing happens when I plug it into my computer. I am a little bit experienced, so I know what to do if I atleast could get it into flashmode
Click to expand...
Click to collapse
Does the led flash red if you hold down power and vol up while you plug it into your pc?
St.Jimmy90 said:
Does the led flash red if you hold down power and vol up while you plug it into your pc?
Click to expand...
Click to collapse
No flashing LED, no vibrating, nothing.
I'm afraid to say this but it seems your phone is hard bricked... Try to do a rubber band across it so that the power button and vol up buttons get pressed all the time and plug it into your wallcharger. If that doesn't help bring it to your local sony service centre and let them repair it although they will very likely charge of a service fee.
Good luck mate!
Gesendet von meinem C6603 mit Tapatalk
St.Jimmy90 said:
I'm afraid to say this but it seems your phone is hard bricked... Try to do a rubber band across it so that the power button and vol up buttons get pressed all the time and plug it into your wallcharger. If that doesn't help bring it to your local sony service centre and let them repair it although they will very likely charge of a service fee.
Good luck mate!
Gesendet von meinem C6603 mit Tapatalk
Click to expand...
Click to collapse
Thank you, I will try that. It is really weird, the last thing I did was pressing the restart in recovery button.
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
waji97 said:
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
Click to expand...
Click to collapse
I've used that tool several times when I softbricked my phone or didnt have a backup xD
ende124 said:
I've used that tool several times when I softbricked my phone or didnt have a backup xD
Click to expand...
Click to collapse
You should leave it for charging for a while and then check, maybe the battery is dead.
waji97 said:
You should leave it for charging for a while and then check, maybe the battery is dead.
Click to expand...
Click to collapse
Its weird how it ws completely fully charged wen it passed away...
ende124 said:
Its weird how it ws completely fully charged wen it passed away...
Click to expand...
Click to collapse
So does it work now?
ende124 said:
Its weird how it ws completely fully charged wen it passed away...
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Click to collapse
It is very possible, frequent restarts eat away alot of battery, and you never know maybe it was on while you saw a black screen thinking it was off.
waji97 said:
It is very possible, frequent restarts eat away alot of battery, and you never know maybe it was on while you saw a black screen thinking it was off.
Click to expand...
Click to collapse
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
ende124 said:
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
Click to expand...
Click to collapse
Then its probably very hard bricked. You should take it to Sony and let them figure it out.
ende124 said:
I'm just saying, I've put my phone into the charger trying to charge it and turn it on. The LED won't turn on when I put my phone into the charger. I also tried the hard reboot keys power + vol up.
Click to expand...
Click to collapse
Did you also try the rubber band method? Putting a rubber band across the phone so that power and vol up buttons are pressed while it is on the charger for several hours?
St.Jimmy90 said:
Did you also try the rubber band method? Putting a rubber band across the phone so that power and vol up buttons are pressed while it is on the charger for several hours?
Click to expand...
Click to collapse
If you see a flashing blue light, when it is not plugged in, it's because the bootload was entered improperly and is in safe mode. The only way you can fix it, is to do a system wipe via Sony Companion and reinstall stock ROM. It's an Xperias way of bootlooping into a safe mode when it's locked.
---------- Post added at 01:38 AM ---------- Previous post was at 01:33 AM ----------
waji97 said:
I bricked my phone while trying to unlock bootloader (didnt wait for the command prompt to complete the process) and later my pc was recognizing it as qhsusb_dload. But my volume buttons were working and I used the Sony update service to restore it.
Click to expand...
Click to collapse
Too bad Sony doesn't implement an ADB OTI. Otherwise you could flash ROMs even with factory lock and never brick it.
i am experiencing the same problem right now. hadn't touched the tablet in a couple weeks, i seem to remember turning it off because it was really low on battery and the charger wasn't near. now it is just a black rectangle.. LED never responds, charging doesn't do anything, doesn't show up on ADB or flashtool.
seems like it is some problem with the firmware or hardware since all the android devices i've owned have always charged (with the LED on) regardless of the condition of the software (hell my one x that busted open and the screen doesn't work still charges and hooks up to the computer)
i would love to get this fixed because sony tech support pretty much bent me over today.
axis888x said:
i am experiencing the same problem right now. hadn't touched the tablet in a couple weeks, i seem to remember turning it off because it was really low on battery and the charger wasn't near. now it is just a black rectangle.. LED never responds, charging doesn't do anything, doesn't show up on ADB or flashtool.
seems like it is some problem with the firmware or hardware since all the android devices i've owned have always charged (with the LED on) regardless of the condition of the software (hell my one x that busted open and the screen doesn't work still charges and hooks up to the computer)
i would love to get this fixed because sony tech support pretty much bent me over today.
Click to expand...
Click to collapse
Did you try external battery terminal dismount?
what is "external battery terminal dismount"?

HTC One Wont Boot

Last night I plugged my phone in when it was at 9%. Woke up this morning and it was dead.
Steps Taken:
1. Tried 6 other chargers (including a tablet charger)
No luck​2. Held down Power+Volume Down
Boot menu loaded. Tried to "Reboot". No luck.​Went into Boot again, tried charging it and it said "Fastboot AC" Left it at this for almost 45 minutes and tried booting but thing.​3. Plugged into a computer and nothing.
4. Tried the Light + Sensor + Power/Volume trick.
5. Computer recognizes it as (Android 1.0)
Cannot plug it into a desktop with Sync Manager due to at work ATM​6. Tried holding power.
7. Tried power + Volume Up
I'm very stuck at this point.
I have no LED's, no home button lighting up. Phone isnt getting warm on a charger like usuall. Need some help please.
PS I read multiple threads on not powering on and did all the tricks I can. From what I've read they all could get nothing out of the phone where as I had something in the begining.
Phone is stock. It was rooted, but I have it back to stock now.
Alright new update.
Plugged the phone into the computer. Installed HTC Sync Manager. Held down Power + Volulme down. The computer beeps as if new device connected. I hit the power button again and the phone disconnects from the computer. Could this be a fault display or bad board?
does the device manager on windows show:
QHSUSB-DLOAD mode ????
Qualcomm Highpeed USB Download Mode
if yes... it's pretty much a bricked device... if you're on stock... just return it..
even if it was rooted they won't be able to boot it up either... and so they won't see if it was rooted..
LibertyMarine said:
does the device manager on windows show:
QHSUSB-DLOAD mode ????
Qualcomm Highpeed USB Download Mode
if yes... it's pretty much a bricked device... if you're on stock... just return it..
even if it was rooted they won't be able to boot it up either... and so they won't see if it was rooted..
Click to expand...
Click to collapse
Device manager reads:
Android USB Devices
-MY HTC
ScientistBob said:
Device manager reads:
Android USB Devices
-MY HTC
Click to expand...
Click to collapse
I once heard about a guy that had a similar problem like you...
he said that he charged his phone for ~10 Minutes and then pressed the power button for more than 90 seconds... this resetted his charging mode (or something similar) and his phone worked again... I'll link you the thread if I find it again...
try this once
LibertyMarine said:
I once heard about a guy that had a similar problem like you...
he said that he charged his phone for ~10 Minutes and then pressed the power button for more than 90 seconds... this resetted his charging mode (or something similar) and his phone worked again... I'll link you the thread if I find it again...
try this once
Click to expand...
Click to collapse
Tried this. HTC Also told me to try something new.. Charge the phone for 15 minutes. Hold down the Power+Volume UP+Volume DOWN for 2 minutes (Or untill the screen lights up). This will reset the battery memory.
This did not work...
ScientistBob said:
Tried this. HTC Also told me to try something new.. Charge the phone for 15 minutes. Hold down the Power+Volume UP+Volume DOWN for 2 minutes (Or untill the screen lights up). This will reset the battery memory.
This did not work...
Click to expand...
Click to collapse
ok... both didnt' work ?
did you try holding your phone below a bright light source ?
LibertyMarine said:
ok... both didnt' work ?
did you try holding your phone below a bright light source ?
Click to expand...
Click to collapse
4. Tried the Light + Sensor + Power/Volume trick.
Yep, both didn't work, neither did the light trick
ScientistBob said:
4. Tried the Light + Sensor + Power/Volume trick.
Yep, both didn't work, neither did the light trick
Click to expand...
Click to collapse
Ok.. I don't have any ideas anymore...
I'd send it in for repair

M7 Boot loop, not charging

My M7 has been going quite well until it ran completely flat two days ago, and now is completely unresponsive when off charger, or boot loops when on charge or connected to the computer. When plugged in, I can get it into Hboot for a few seconds, but the buttons are very unresponsive. I can just manage to select Recovery before the screen goes black and it loops again. When connected to the computer, I get the device connected sound, but am not seeing anything pop up in my Device Manager.
It's running ARHD 70-something (can't remember exactly which), with TWRP installed. No problems with the ROM or recovery before.
Tried the bright light / buttons, going to try sticking it in the fridge tonight. Any other suggestions? Thanks a lot!
otarinz said:
My M7 has been going quite well until it ran completely flat two days ago, and now is completely unresponsive when off charger, or boot loops when on charge or connected to the computer. When plugged in, I can get it into Hboot for a few seconds, but the buttons are very unresponsive. I can just manage to select Recovery before the screen goes black and it loops again. When connected to the computer, I get the device connected sound, but am not seeing anything pop up in my Device Manager.
It's running ARHD 70-something (can't remember exactly which), with TWRP installed. No problems with the ROM or recovery before.
Tried the bright light / buttons, going to try sticking it in the fridge tonight. Any other suggestions? Thanks a lot!
Click to expand...
Click to collapse
does the phone charge when it's off ?
can you boot to fastboot oem rebootRUU ?
Thanks for the reply!
I have no charging LED at all, I just plug it in and after a few minutes it boots up by itself into the boot loop. If I take it off charger, it's completely dead.
Tried sending fastboot oem rebootRUU, but I can't actually get it into fastboot. I just get into hboot for a few seconds, and my power button won't select fastboot. Command line says "waiting for device". Maybe it's a power issue.
otarinz said:
Thanks for the reply!
I have no charging LED at all, I just plug it in and after a few minutes it boots up by itself into the boot loop. If I take it off charger, it's completely dead.
Tried sending fastboot oem rebootRUU, but I can't actually get it into fastboot. I just get into hboot for a few seconds, and my power button won't select fastboot. Command line says "waiting for device". Maybe it's a power issue.
Click to expand...
Click to collapse
not good at all .. i think your motherboard died
Ouch, wonder if it's worth getting fixed or if I should just pick up something else.
otarinz said:
Ouch, wonder if it's worth getting fixed or if I should just pick up something else.
Click to expand...
Click to collapse
I guess that all depends on if you have any warranty left
used / refurbished One's go for $200 - 250 on eBay
same problem
i have the same issue om my one m7,
phone dead n battery is empty, then i plug the charger, no LED indicator on, cant go to recovery, just boot loop.
i think the problem is on the battery, so i will try to replace it, i ll report the result after new battery is placed.
hi joe_zeel. Did changing the battery solve your problem?
report, after change the battery, problem not solved, phone keep bootlooping, sorry guys.
still searching how to fix it, hope find it
joe_zeel said:
report, after change the battery, problem not solved, phone keep bootlooping, sorry guys.
still searching how to fix it, hope find it
Click to expand...
Click to collapse
i got the same problem as yours maybe its board

Phone stuck at " Htc One " Boot screen HTC One M7

My phone was charging then it automatic restart and stuck at HTC One boot screen with the orange light on. I couldn't power off or do anything. I have tried to hold power button 20 sec nothing happen it just stood there please help. I can't get to boot option either because i can't turn off my phone .
The orange light was still on when i uncharged the phone please help Thank
Been 3 hour and the phone still in the same condition :\
Edit: Solved All i have to do is put my phone under a bright light then hold power+volume down.
rygart112 said:
My phone was charging then it automatic restart and stuck at HTC One boot screen with the orange light on. I couldn't power off or do anything. I have tried to hold power button 20 sec nothing happen it just stood there please help. I can't get to boot option either because i can't turn off my phone .
imgur. com/XEBB2Lc << The orange light was still on when i uncharged the phone please help Thank
Click to expand...
Click to collapse
try with power and vol down at the same time
alray said:
try with power and vol down at the same time
Click to expand...
Click to collapse
Thanks, tried it nothing happen
rygart112 said:
Thanks, tried it nothing happen
Click to expand...
Click to collapse
strange, normally you should be able to reboot it in bootloader mode by using power and volume down. Is it detected when connected to a computer?
alray said:
strange, normally you should be able to reboot it in bootloader mode by using power and volume down. Is it detected when connected to a computer?
Click to expand...
Click to collapse
No, i don't know why but it not detect when i connect to computer.
Edit: It does detect but it can't install driver

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