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My Xperia Z scratches

I just bought a new Xperia z, few hours later my kid scratched it.. He never told me until I found the scratch... What a waste.... Is it a bad screen...??? Never found scratchesin my Lumia 920!!!!
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azharisadig said:
I just bought a new Xperia z, few hours later my kid scratched it.. He never told me until I found the scratch... What a waste.... Is it a bad screen...??? Never found scratchesin my Lumia 920!!!!
Sent from my C6602 using xda app-developers app
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The Xperia Z has many features, this is one of them:
The Xperia Z features tempered glass and anti-shatter film on the front and back, and high levels of dust and water resistance.
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Your son scratched a plastic surface.
Take it off, buy a screen protector, and replace.

The xperia z has a glued on anti shatter film that you can remove and replace with any screen protector of your choice. The only downside is that you lose the Sony logo
Press thanks if I have helped
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Yeah it's only the anti shatter film. But if you do remove it you will loose the Sony logo. Some people find that a plus. Also some reporting more responsive screen.
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Why the Sony logo does not come pressed on the screen but in the film?
Screen Technology?

BR4DOKYBrazil said:
Why the Sony logo does not come pressed on the screen but in the film?
Screen Technology?
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No one knows, we can only speculate...
Most people think that it's because it's cheaper this way.

BR4DOKYBrazil said:
Why the Sony logo does not come pressed on the screen but in the film?
Screen Technology?
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To emphasize on the importance of keeping the sheet in place as a part of the phone.
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DoCoMo for example put their logo in that position maybe it's a way to allow personalizations

graffus said:
DoCoMo for example put their logo in that position maybe it's a way to allow personalizations
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This. This is my guess. Sony doesn't have a history of cheating so I doubt that's the reason now.
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In another forum, a guy said he was part of screen technology, which because it is thin, it would be impossible to press the Sony logo.
He had posted a picture explaining!

Yeah really hate the fact the Sony logo is pressed on the film. It's the only reason why I haven't removed mine. I have a hard enough time already telling which way is the right way up. Just hope we don't see another omnibalace design from Sony. The bottom bezel looks much bigger than it should be.
I prefer on screen buttons but I thought that was meant to help reduce the chassis. Maybe Sony was absent at that meeting because the Z is certainly taller than it needs to be.
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If you look closer, you'll notice it has symmetrical proportions, so i guess sony guys had that on their minds... ZL is living prof that extra dimensions are here just cause pure esthetics. My only complain... they could have put larger battery also then...
Sent from Sony Xperia™ Z

azharisadig said:
I just bought a new Xperia z, few hours later my kid scratched it.. He never told me until I found the scratch... What a waste.... Is it a bad screen...??? Never found scratchesin my Lumia 920!!!!
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Click to collapse

I cant find anywhere on the net if the xperia logo on the back is pressed into the glass or the 'shatter-proof film'...the reason I ask is that I have protected my screen, but the back has small scratches. Ide hate to loose the xperia logo in an effort to renew its original luster with a new film...anyone know?
​

The Xperia logo in thw back doesn't come out while removing the film.
Sent from my Xperia Z

Check with your country's sony store if removing asf does void warranty before removing it.

Since Sony doesn't want people to remove the screen protector is there any type of anti fingerprint coding on it? I mean If I remove the screen protector will the screen be nice to use or will it just get all smudged in fingerprints that are impossible to remove?

matticitt said:
Since Sony doesn't want people to remove the screen protector is there any type of anti fingerprint coding on it? I mean If I remove the screen protector will the screen be nice to use or will it just get all smudged in fingerprints that are impossible to remove?
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No coating, just straight glass...but I'd recommend getting a matt finish (anti smudge) screen protector if u are going to remove.. Or unless ur screen is already scratched, simply apply it over the top of the factory one. Couldnt personally tell a difference in responsiveness by doing so.
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screen not responding after dropped

Hi just dropped my xperia z from about 5 foot height onto pavement and the screen is not broken but it isnt responding to any touch.
Is there any chance it can be fixed without fitting a new screen?

That mean touch may be broken get to some hardware repairs shop
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dr3mro said:
That mean touch may be broken get to some hardware repairs shop
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just asked the guy who fixes my phones he said bring it in and ill see, said it could be digitizer which if it is then im ****ed.
had enough of this, broke the screen 2 months ago and spent £150 fixing it and £20 for a broken sensor.
arghhhhh.

Flashed a new firmware on it whilst deleting everything on the phone through pc companion but still no luck.

Im confused here, the phone guy said the digitizer is built in with the screen but im checking on ebay and theyre selling a seperate digitizer.
http://www.ebay.co.uk/itm/5-Touch-S...K_Replacement_Parts_Tools&hash=item4d1637f583
So if the screen is ok and digitizer broken would installing a new one fix it?
Let me know please, confused and angry,

Apparently the screen and digitiser are glued together, making it extremely likely that one or the other will break when attempting to separate them.
See this guide on replacing the touchscreen - http://forum.xda-developers.com/showthread.php?t=2417650
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It started working all by it self.
Thank god

Hi I'm trying to find a case that will protect my screen something like a thin plastic sheet my mate has such a cover for his iPhone 5.
Or is there a thick screen protector that someone can recommend?
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[Q] Dust between LCD screen and touchscreen

Does anyone have this problem? My Xperia SP, when you looked in a room with lots of light (or in an outdoor environment) it is possible to realize a lot of sand between the touch screen and the LCD panel.
Not to mention my touchscreen, which displays a little "loose" the arc of the phone.
Someone managed to solve it? I've been thinking about dropping my touchscreen without removing your phone (with all care of the world, go through a credit card around the edges to loosen the glue) and then clean the LCD screen and the touchscreen using a soft brush, removing any sand present in that place. Is this a good idea?
Thanks in advance..

I saw a teardown of the phone and the lcd is not glued to the touchscreen this device is really easy to teardown but you won't get further then removing the back cover because of the side screws
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noahvt said:
I saw a teardown of the phone and the lcd is not glued to the touchscreen this device is really easy to teardown but you won't get further then removing the back cover because of the side screws
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I can partially remove the touchscreen without disassembly the phone? Without removing any connector, just to clean the screen.. can i do this?

You have to completely disassemble the phone to separate the digitaliser and the LCD as with most phones manufacturers tend to start with the screen and build up from there is RMA an option because that's the sort of thing covered by warranty
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Captain Sweatpants said:
You have to completely disassemble the phone to separate the digitaliser and the LCD as with most phones manufacturers tend to start with the screen and build up from there is RMA an option because that's the sort of thing covered by warranty
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Is really easier? More than disassemble a Xperia Play?

@zenug I have never tried the play but from looking at photos I would say the SP is easier. It's not a difficult phone to disassemble nothing like as hard as certain fruit based phones. Just make sure you go slow there's nothing more frustrating than waiting for a new ribbon to arrive because you damaged one. There are videos on youtube of the teardown. One last thing vv important if it is sand or dust in between the LCD and digitaliser use a can of compressed air to blow it away sand will scratch the glass and ruin the LCD. Fingerprints and smears from cloths are almost impossible to remove. Think fitting a screen protector but cleaner, much cleaner. Try and avoid touching or wiping either surface if possible.
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Well, I've cleaned the screen using my ninja technique (passing a card around the screen edges to loosen the glue, I used a brush to clean properly) and not to the problem appears again, I used a kind of "glue" to stick the edges and prevent the entry of dust on the screen. I do not think that is a definite "fix", because it is a McGyver technique that should be resolved by Sony.
sorry for my bad english

Even i have got the same prob
If i take it to service centre(phone still in warranty)
Will i be charged?

dipesh1502 said:
Even i have got the same prob
If i take it to service centre(phone still in warranty)
Will i be charged?
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No you will not be charged its a hardware failure and make sure they reseal the screen not just clean it or the dust will get back in
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dipesh1502 said:
Even i have got the same prob
If i take it to service centre(phone still in warranty)
Will i be charged?
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I had this problem and they totally changed the screen under warranty
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pec0ra said:
I had this problem and they totally changed the screen under warranty
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Wow if i am not buying the z i will do it too

Still waterproof?

Hey guys, i have a really big question. In my country is hot now, its summer, i all day be in water ant takeing pictures with my brand new Z1, but.... I have a problem, i accidentaly cracked my back glass, not fulli, but just 1 line about... 3cm long. Line starts near sd card slot and ends about 1cm near aux port. Is it still waterproof?
Btw, i have a original protection film.
Sorry for bad english guys, i hope you understand me.
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jonke11 said:
Hey guys, i have a really big question. In my country is hot now, its summer, i all day be in water ant takeing pictures with my brand new Z1, but.... I have a problem, i accidentaly cracked my back glass, not fulli, but just 1 line about... 3cm long. Line starts near sd card slot and ends about 1cm near aux port. Is it still waterproof?
Btw, i have a original protection film.
Sorry for bad english guys, i hope you understand me.
Sent from my C6903 using XDA Premium 4 mobile app
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Man I really don't know.. I don't think you'll face issues even trying to take it underwater, but still if you don't know whether the film cracked too you should try to replace it.. If the asf is ok, then you should be ok bro....
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No....
A crack means no longer airtight.

jonke11 said:
Hey guys, i have a really big question. In my country is hot now, its summer, i all day be in water ant takeing pictures with my brand new Z1, but.... I have a problem, i accidentaly cracked my back glass, not fulli, but just 1 line about... 3cm long. Line starts near sd card slot and ends about 1cm near aux port. Is it still waterproof?
Btw, i have a original protection film.
Sorry for bad english guys, i hope you understand me.
Sent from my C6903 using XDA Premium 4 mobile app
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I...wouldn't try it. I think your phone just became "oh #*&$" accident water proof. ie. if you drop it in the neighbors pool or something on accident you're probably fine, but I wouldn't put the "1.5 meters/30 minutes" part to the test anytime soon.
This also probably compromises any warranty given on the water proofness. If they see that it has a cracked back they could easily use that as an excuse not to repair it under warranty claim.

Just like i thought guys, but i think its still waterproof, because the film helps glass keep in his place, and the edges of the glass is still glued. That crack is like hair, really small. Ill try to take a picture in the evening, because its morningright now.
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That white spot is from fingers, try to see that little line, i circle it
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I really cant see that line without sun shine, because its really small.
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Why ask us at all then if you aren't going to heed our advice anyway?
You sound like you have your mind made up, so what was the point of this thread?

Water will find it's way. If this crack is all trought, it WILL find it's way.

I jus want your opinion guys
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jonke11 said:
I jus want your opinion guys
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Well, as an engineer (electrical/electronics with experience in mechanical), my opinion is no, definitely not. I wouldn't risk it.
That being said, it sounds like you have yoour mind made up regardless.

crixley said:
Well, as an engineer (electrical/electronics with experience in mechanical), my opinion is no, definitely not. I wouldn't risk it.
That being said, it sounds like you have yoour mind made up regardless.
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Really thanks! You really answered my question!
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I'm still wondering: why shouldn't it be waterproof if the film is COMPLETELY covering the glass crack? I actually don't know if what I just said is true because I can't get a damn nothing from that pic :')

ruggyboss said:
I'm still wondering: why shouldn't it be waterproof if the film is COMPLETELY covering the glass crack? I actually don't know if what I just said is true because I can't get a damn nothing from that pic :')
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The film could have scratches or little tears in it itself...
Plus who is to say that the film isn't slightly lifted.
You are betting on a lot on a very thin layer of plastic.
Is it worth the price of a new phone?

It's like when you put beers in a cooler. Wait for the ice to melt and you'll see all the stickers on the beer bootle lift up and float on the water.
Simple physics, water will find the smallest whole, smallest gap, smalest opening and make it trough. That's the reason not all devices are IP rated, most of them don't even bother to manufacture something "tight" enough to get a rating, and even if they do, it's more likely a IPX7, not IPX8 like Xperia's.
Water is strong, and it will find its way.

http://www.sonymobile.com/global-en/support/discover-more/water-and-dust-resistance/ look guys, Sony xperia z1 ip58
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Yeah guys you're probably right.. The risk is not worth it

As already mentioned here.
It is not worth the risk, you get water in the phone and no warranty, because there is damage on the phone that was not there when you received the phone.
If a phone goes in that has water damage. They clean all the flaps to ensure no debris, then close them, then test the phone to ensure that the phone is watertight at 1.5m for about 30 minutes.
Water in phone = warranty, no water in phone = no warranty. It would be determined that water in the phone had to be lack of care from the user, not keeping flaps clean, closing them properly or even leaving them open.
Further to this, I am certain they would just say the crack in the glass was the issue, again deemed to be user negligence.

I've faced this problem before. I drop my phone on 3 feet high, and crack my front tempered glass protector. And guess what? My phone dead when I submerged it underwater for less than 30s. And yes, water going inside.

if you got air tester machine u lucky but i recommend you bring to sony center
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Something bizarre on the edge of screen

Hi everyone,
I got my Z3 compact a week ago and all is good, but I just noticed something weird on the edge of the screen, it's like there's a wire or something popping out in the gap between the screen and the frame. This got me wondering if there might be a problem with the water resistance, what do you guys think?
The device is brand new and didn't suffer from any drops or any weird maneuvers, didn't even been tried in water.
Thanks and have a good day.
Sent from my D5803 using XDA Free mobile app

looks like a misplaced gasket... try the pressure sensor in test mode, open dialer and digit *#*#7378423#*#*, then service tests and pressure sensor... push oh the screen, if the pressure doesn't change even a little bit, your phone is not waterproof and needs to be sent for repair
p.s. when I say push, I mean apply a reasonable force to the screen, not crack it.. if it really is a misplaced gasket, the pressure will be steady.. if not, you'll notice continuous micro-variations in pressure as you hold the phone in your hand

Actually it rises by 3 or 4 millibars and drops back (to lower value than the original) in two or three seconds.. This means it's intact I guess?
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I have the same problem with my z3 compact. But it's on the opposite side where yours have occurred. I don't know how much it would cost to get it fixed but I assume it would be a little expensive because I do think they have to replace the whole front LCD+Digitizer that comes with it's own adhesive.
But I'm not bothered about it at all because even when it was still intact, I said to myself that I would never put or drop this phone on the pool or water. I bought myself a protector just incase I want to take underwater pictures.

yes, it seems so.
But if you've just bought it, I'd return it anyway and buy another

Did it happen just like that or was it there since you bought the phone?
I agree with you, not gonna expose it to water, but still it sucks that you have a water resistant phone and you worry about water.
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Thanks, I bought it without Sony's garantie because it costs extra, so I don't think they will exchange it. I'm going to keep it since everything else is fine.
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heart_of_life said:
Thanks, I bought it without Sony's garantie because it costs extra, so I don't think they will exchange it. I'm going to keep it since everything else is fine.
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That does not sound right. The manufacturer's warranty should cover defective products. You have to pay extra for that? Mine was repaired under warranty (for a different problem) without paying extra for a warranty.

To me it's seem that the screen is a bit high too on the angle, in mine the glass is parallel or maybe a bit lower compared to the frame, yours seems like the glass is higher compared to the frame, how much is the value of millibar?? 10k+ about??

scottjb said:
That does not sound right. The manufacturer's warranty should cover defective products. You have to pay extra for that? Mine was repaired under warranty (for a different problem) without paying extra for a warranty.
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I'm in France and the system of warranty is terrible , they just cover major dysfunctions of the phone (touchscreen not working, defective camera..), when I asked the store about this today they said it's probably some manufacturer installed tool to help open up the phone in case of repair!! could it actually be this??
SIRKRA said:
To me it's seem that the screen is a bit high too on the angle, in mine the glass is parallel or maybe a bit lower compared to the frame, yours seems like the glass is higher compared to the frame, how much is the value of millibar?? 10k+ about??
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Actually that's just the protective tempered glass I installed
The value of pressure was around 1004 since I got the phone, today I found it to be 994 but still responding to pressure. Is this normal?
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heart_of_life said:
I'm in France and the system of warranty is terrible , they just cover major dysfunctions of the phone (touchscreen not working, defective camera..), when I asked the store about this today they said it's probably some manufacturer installed tool to help open up the phone in case of repair!! could it actually be this??
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Oh, I see.
No, that is not something to help open the phone. If it were, they would all have it.

It's only been a week, the store should easily be able to exchange it for you. If not, Sony will.
Sent from my Xperia Z3 Compact