So I was using my vs980 today and I unlocked it and noticed columns of dead pixels along the right hand side. This phone was bought in may and has always been in a case and has never been dropped. Is this a known issue with the phone? Do I bring it to Verizon or contact LG?
Haswell4200 said:
So I was using my vs980 today and I unlocked it and noticed columns of dead pixels along the right hand side. This phone was bought in may and has always been in a case and has never been dropped. Is this a known issue with the phone? Do I bring it to Verizon or contact LG?
Click to expand...
Click to collapse
Known issue. Usually occurs after flashing, but has been reported not always the case.
If you're rooted, return to stock and warranty that bad boy.
Sent from my VS980 4G using XDA Premium 4 mobile app
Okay I flashed a lot in the past few days. Is there anything I need to do besides returning to stock?
Haswell4200 said:
Okay I flashed a lot in the past few days. Is there anything I need to do besides returning to stock?
Click to expand...
Click to collapse
Nope. Just make sure it says unrooted in settings and in download mode. I also went in and registered the my Verizon app and played a bit, just to make sure. But that's probably not necessary.
Sent from my VS980 4G using XDA Premium 4 mobile app
I've been reading online about it and it seems to happen to certain panels. Do I need to flash a different kernel to fix it? I noticed that when using the phone that some of the lines will disappear then reappear. I also have the jdi panel if that helps.
Haswell4200 said:
I've been reading online about it and it seems to happen to certain panels. Do I need to flash a different kernel to fix it? I noticed that when using the phone that some of the lines will disappear then reappear. I also have the jdi panel if that helps.
Click to expand...
Click to collapse
Once the pixels are dead, you need a new panel.
Mine went on me yesterday when I was restoring a rom, just flashed it back to stock last night so I can take it in the store and get it replaced.
When did you buy yours? I would rather bring it into the store than warranty it.
Well Ive gone from six black lines to four. They keep disappearing.
Haswell4200 said:
When did you buy yours? I would rather bring it into the store than warranty it.
Click to expand...
Click to collapse
February, even if you take it to the store, they are just going to ship you another one. Mine's coming Tuesday, hoping it's not a messed up refurb.
OK thank you
mjones73 said:
February, even if you take it to the store, they are just going to ship you another one. Mine's coming Tuesday, hoping it's not a messed up refurb.
Click to expand...
Click to collapse
I got my replacement yesterday, I think it's a new phone, it had the LG protectors on it vs the generic wrap I've seen on refurbs.
mjones73 said:
I got my replacement yesterday, I think it's a new phone, it had the LG protectors on it vs the generic wrap I've seen on refurbs.
Click to expand...
Click to collapse
I got mine today. It had some stickers an it and said "certified like new replacement" I think it's a refurb. How do I prevent black lines if I want to flash again?
Haswell4200 said:
I got mine today. It had some stickers an it and said "certified like new replacement" I think it's a refurb. How do I prevent black lines if I want to flash again?
Click to expand...
Click to collapse
It's a risk with flashing roms, there's no one answer on how to stop it.
Mine done this after flashing and I sent mine in and got new one and they never said a thing
Sent from my VS980 4G using XDA Free mobile app
Related
So i bought a few of these batteries off of ebay and they are OEM HTC 1500maH batteries that come with the EVO. However when i put it in i cant press the letter T. i knwo this is happeneing due to pressure on the screen (its a little bigger than the 1300) but its weird cuz when i put the batteries in my moms incredible the problem doesnt happen. can someone please help me find a fix for this issue. its realllly annoying. and also i know it has nothing to do with the software cuz ive tried flashing multiple roms.
not sure if it has anything to do with it, but do you and your mom both have the same types of screens, or maybe one of you has SLCD, etc.?
I have an HTC Evo 1500 in my inc and T works for me. I'm AMOLED. Let us know what you've got.
I have an 1800 battery off of ebay and its a good bit bigger then the stock battery and everything still works
We all have AMOLED so i cant figure out why there should be a problem with just "my" phone
that's no fun man :/ just curious, what happens if you hold the phone horizontal?
Works perfectly fine. But I don't use landscape very much...
Sent from my ADR6300 using XDA App
Have you tried using different keyboards?
yep. tried swype, stock keyboard, the ime mod. none of them work..
Gahh Its Lee said:
I have an 1800 battery off of ebay and its a good bit bigger then the stock battery and everything still works
Click to expand...
Click to collapse
No problems with the Seidio 1750mah battery.
ok ive been using the stock battery due to the whole T not registering and i just got a siedio innocase 2 and popped it on my DI and the problem started happening with the 1300+ innocase! but now its even worse, the T, G and V wont register with the case on.. So im thinking about taking my phone into verizon and getting a replacement, but im not sure if they would give me a new phone because they might give me some its a 3rd party product bs and their not responsible for it... anyone have any suggestions on how i could get a replacement? lol
Well you said you noticed it when using an OEM battery... So obviously it's a problem with the phone.
Make sure you show them what happens when you try it on both you and your mom's Incredibles.
yeah im going to take them both in and show them. i should probably restore my stock backup and turn security back on before i take it in yeah?
dpwhitty11 said:
Well you said you noticed it when using an OEM battery... So obviously it's a problem with the phone.
Make sure you show them what happens when you try it on both you and your mom's Incredibles.
Click to expand...
Click to collapse
That would probably be smart, yes.
so i brought it in showed them the problem and knowing how verizon reps are (they think wiping the data fixes everything) they just wiped the data, problem was still there and a new phone should be here tuesday. just crossing my fingers the same thing doesnt happen to the new phone.
chingy51o said:
so i brought it in showed them the problem and knowing how verizon reps are (they think wiping the data fixes everything) they just wiped the data, problem was still there and a new phone should be here tuesday. just crossing my fingers the same thing doesnt happen to the new phone.
Click to expand...
Click to collapse
I have a question, did they let you keep your current defective phone while they sent a new one?
yeah they did
mikeymop said:
I have a question, did they let you keep your current defective phone while they sent a new one?
Click to expand...
Click to collapse
Any news?
Sent from my ADR6300 using XDA App
Yeah got the new phone and everything works perfectly now!
dpwhitty11 said:
Any news?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Sent from my Incredible ass phone
Do you still have the old phone, like after you got the new one
Sent from my HTC Incredible
I just noticed I can see PM up on the top right side of the screen and some notifications in the top left corner during full screen apps, especially with a full grey screen. I didn't see those a couple hours ago when I got it.
Did I seriously just burn in my screen already? Is this normal for a "new" One? Or should I be freaking out?
I did nothing out of the ordinary since I got it. Just rooted it, restored apps, put it on the charger for a bit. That's all.
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
FlowingAway said:
I see 127 views and no replies. No one wants to touch this one lol! I'm taking it back to Sprint in the morning. I shouldn't be getting burn in less than 24 hours into using any phone, refurbished or not.
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yea,i agree,take it back and make them replace it,it should last longer than 24 hours,wether you flash it or not,im upgrading to this from the EVO 4G,in 2 months,but it will be a new one,hahaha,i just cant wait,so i can start to dev for the One now and maybe port over my 4 kornerz rom.
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Rippley05 said:
I would take it back as well.
Also, pay attention to the screen. In my One, the speakers busted (same as my OG Evo, Evo 3D and Hero. Htc makes ****ty speakers) I also have a dead pixel so I filed an insurance claim. Today I received the new One and the display is garbage. The whites look dingy and yellow like a cheaper version. It doesn't compare at all to my current One.
I'm gonna send it back and try my luck again =\
Click to expand...
Click to collapse
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
gutrrob said:
I've owned 7 htc devices and never popped the speakers.
Are you using a volume enhancer or something?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Nope. You're lucky then because HTC speakers are cheap and it isn't just me who says so. Here is a quick google search but you can dig deeper and see for yourself. I never really cared because replacing the speaker was easy...but with the HTC One it is a repair nightmare.
https://www.google.com/#output=sear...34,d.eWU&fp=9745b774bca4f8d2&biw=1920&bih=993
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
FlowingAway said:
Sprint will be sending me another refurbished one early next week. For the time being I'm rolling with my burned in screen but otherwise awesome one! The tech at sprint immediately saw it and was like yeah that's not right haha
Sent from my One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Asurion is gonna be sending me another one as well. I just hope the screen matches the one I have now. It is so much better than the replacement. I wish I could take pix and show you guys, it's annoying the things could be this drastically different.
Glad your issue is getting resolved! :good:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
uh60james said:
So apparently this thing isn't near impossible to repair if they are sending out refurbs as replacements.
Click to expand...
Click to collapse
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Our of curiosity, where did you exactly find the HTC ONE online?
Rippley05 said:
So apparently people with the right tools/machines > us.
http://mobile.eweek.com/mobile/htc-one-receives-lowest-ifixit-repair-score-to-date/
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I would assume iFixit would have the right tools but meh
uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
Ok di$& thanks for that wonderful bit of information.
uh60james said:
Ok di$& thanks for that wonderful bit of information.
Click to expand...
Click to collapse
You're welcome.
Sent from my HTCONE using xda premium
uh60james said:
I would assume iFixit would have the right tools but meh
Click to expand...
Click to collapse
Rippley05 said:
/sigh.
I'll halfway attempt to break it down, but I doubt you'll understand.
There are people who break down how difficult it would be for the average consumer to do things such as repairs for these phones (hint:ifixit). The average consumer isn't gonna own all the tools/equipment or possess the knowledge/skill as a professional. This is true in probably everything you'll ever get repaired, otherwise mechanics have been ripping people off for years.
This phone scores as low as possible when it comes to repairs. It doesn't mean that professionals can't repair it. Ifixit isn't gonna breakdown how easy it is for HTC or other phone repair people, why the *@*! would anyone care about that? They are breaking it down for the not so skilled.
Click to expand...
Click to collapse
haha pwnd!
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
jdizzle316 said:
I got my phone replaced once already as well, but Sprint said they DO NOT use refurbished phones as replacements until the phone has been released for 6 months.
But what was odd is that my replacement phone didn't come with a box, so I dialed ##786# and checked the "reconditioned status" which stated "none." I wonder if this replacement is not a refurb, then why did it come with no box?
Click to expand...
Click to collapse
Sprint doesn't handle it, Asurion does. They'll tell you it could be new or refurbished. It all depends on what they have. Both of mine came with a box, but that doesn't mean they're new.
I'm about to send ny second replacement back. The screen is just too yellow and dingy looking. It's a damn shame I have to file an insurance claim and pay a deductible on a month old phone.
Sent from my HTCONE using xda premium
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
FlowingAway said:
To update, my 2nd refurb seemed nice enough. But after having it a couple days, I've noticed the screen colors are pretty blown out and definitely not like it should be. Colors are as funky as they can be, and the screen itself is way too bright. And for insult to injury, the phone is unable to connect to 4G LTE. So back to Sprint I go!
Click to expand...
Click to collapse
Its kinda sad to hear that although htc stepped up their game, sprints/asurions refurbs are still absolute sh!t
Hey guys, I installed xposed yesterday on carbon ROM on my g2 and ever since, I've had a strip of lines on the right side of my screen. Anybody else experience anything like this?
Sent from my LG-VS980 using XDA Free mobile app
blkhrt13 said:
Hey guys, I installed xposed yesterday on carbon ROM on my g2 and ever since, I've had a strip of lines on the right side of my screen. Anybody else experience anything like this?
Sent from my LG-VS980 using XDA Free mobile app
Click to expand...
Click to collapse
Return it to stock and take it back to Verizon for replacement if it's still under warranty, otherwise you're going to need to pay LG or someone else to replace the display. Wasn't necessarily Xposed that caused it, there's been a number of things that cause it to happen. Bottom line is the pixels are now dead on the LCD panel, that's why it doesn't show on your screen shot.
Plenty of threads on the issue if you want to know more.
mjones73 said:
Return it to stock and take it back to Verizon for replacement if it's still under warranty, otherwise you're going to need to pay LG or someone else to replace the display. Wasn't necessarily Xposed that caused it, there's been a number of things that cause it to happen. Bottom line is the pixels are now dead on the LCD panel, that's why it doesn't show on your screen shot.
Plenty of threads on the issue if you want to know more.
Click to expand...
Click to collapse
Curious if you think it needs to be returned to stock for an insurance return/replacement?
mdeevee said:
Curious if you think it needs to be returned to stock for an insurance return/replacement?
Click to expand...
Click to collapse
Yes, return to stock first.
Sent from my stock VS980 4G while waiting for a CLNR using XDA Free mobile app
mdeevee said:
Curious if you think it needs to be returned to stock for an insurance return/replacement?
Click to expand...
Click to collapse
Just to be safe, it doesn't take long to do it, resets the rooted status to unrooted also..
The ear piece grill on mine is loose. Checked my note 3 and it's not the same. Check yours just in case. I may sound a bit picky but I just spent $749 + tax on this. Gonna get it exchanged.
Sent from my SM-N900T using Tapatalk
Will t-mobile even exchange for that?
the one on my Note 2 kinda does that. but i never noticed until now until you brought it up. hmm...guess it didn't bother me or it didn't really cause a problem.
the one on my Note 3 on the other hand....it's rock solid. like welded into place.
browniegirl said:
Will t-mobile even exchange for that?
Click to expand...
Click to collapse
They will but you would have to send it back since it was purchased online.
Kawaisa said:
They will but you would have to send it back since it was purchased online.
Click to expand...
Click to collapse
Sounds more of a pain than what it's worth.
browniegirl said:
Will t-mobile even exchange for that?
Click to expand...
Click to collapse
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk
I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk
Kawaisa said:
They will but you would have to send it back since it was purchased online.
Click to expand...
Click to collapse
Yes you do have to send it back but after you get the replacement. I've done exchanges with them before. They've sent me a replacement but they have to put a charge on the account. If the defective one doesn't come back then they don't remove the charge.
Sent from my SM-P600 using Tapatalk
aznmode said:
I'm sure they will. The only problem is, will they have some in stock
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small
aznmode said:
I wouldnt mind it so much if it stayed balanced. But its higher on 1 side and it's bugging the heck out of me.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...
browniegirl said:
Will you be okay with it for the next 4+days ? I don't know if they will, in the cities I've lived in all sold out of note 2and 3 within 2hrs and my town is small
Click to expand...
Click to collapse
Ya I'll be fine as long as it gets replaced. But since I bought online they will have different stock status than stores. Hopefully they've reserved some for replacements. I'll find out in a few.
Sent from my SM-P600 using Tapatalk
TEKHD said:
is higher on the left side... I noticed that too...
man... to be honest... I completely understand your felling and frustration... even a small imperfection like this can make me crazy too. In my case I always inspect the screen looking for dead pixels (I usually install dead pixels app from the store)... and I have returned many phones because of this. (Including Note 3) In other words... like you mentioned... is your money, and if you are not 100% happy... return it... better live a week or 2 without the Note 4 than a year or more with the problem in your mind every single day...
Click to expand...
Click to collapse
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk
I just checked mine and the earpiece doesn't have this defect. It would bother me also.
aznmode said:
So you have the same issue too? Ya if I didn't spend so much on this, I wouldn't make such a big fuzz.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Just checked my white note 4. The speaker on mine is fine. I'd return it if I were you.
It looks like assembly problem. It appears that your speakers grill sits on top of foam gasket (this would be a reason why it springs back).
Sent from my SGH-T889 using xda app-developers app
That sucks and I still don't get why online and their stores are separate. One thing I liked about AT&T is being able to return to store even if I ordered online.
Sent from my LG-D851 using Tapatalk
Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me for the new one and will refund the charges on the 1st phone when they receive it back.
Sent from my SM-P600 using Tapatalk
aznmode said:
Thanks guys. Glad to know it's not on all of them. I don't mind waiting a few days for a replacement. I'm on the phone with them now. But ya, I also hate that I have call if I bought online. And if I buy at a store, it has to be the same type store, meaning if I bought at a corporate store, I have to go another corporate store.
UPDATE: Ok they had to reorder me a new phone (black). It wasn't out of stock so they are going to ship it to me overnight at no charge and will get it on Wednesday. As usual, they are charging me up front and will remove the charges when they receive the defective on back.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.
p()()pypants said:
Beautiful. So you get a second phone before I even get my first? Sounds good.
They need to make orders upgradeable mid shipment.
Click to expand...
Click to collapse
I guess I got lucky the 2nd time around.
Not quite sure how UPS works but with FedEx ground it cannot be changed either once it ships. If it was express then they can switch between next day, 2nd and 3 days.
Sent from my SM-N900T using Tapatalk
Got my replacement today and I'm happy to report that it doesn't have the same issue. And is perfectly flushed against the glass.
Sent from my SM-N900T using Tapatalk
Okay, so this seems to be a recurring thing here. I've seen a few threads about this now. I don't understand what's going on and why there are no answers. I was literally sitting here texting my girlfriend and my phone froze then rebooted. Booted back up fine, and then 5 minutes later did the same damn thing again. This time though it just keeps boot looping. It'll get to the point where it's optimizing all my apps and get part way through, freeze, and do it all over again. I'm stock unrooted, and I'm quite pissed off at this. This should not be happening to these phones, and my phone has been perfectly fine with no problems for a while now and all the sudden it just wants to do this. Also, if I pull the battery and put it back in it won't turn back on or charge for 10 minutes, and then just keeps looping.
It's not looking good for us bro... Sorry.. Seems as if the MotherBoards are no good. I've tried a few different data recovery options nothing seems promising. Taking my phone to T-Mo today..
celsius0010 said:
It's not looking good for us bro... Sorry.. Seems as if the MotherBoards are no good. I've tried a few different data recovery options nothing seems promising. Taking my phone to T-Mo today..
Click to expand...
Click to collapse
I ended up taking mine in yesterday, getting a warranty replacement. I'm just hoping since their already used devices that there are no problems with it. The rep told me if I get 3 bad phones though they allow me to switch to a different phone.
H4rryTipp3r said:
I ended up taking mine in yesterday, getting a warranty replacement. I'm just hoping since their already used devices that there are no problems with it. The rep told me if I get 3 bad phones though they allow me to switch to a different phone.
Click to expand...
Click to collapse
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Sfkn2 said:
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Oh well, my new phone hasn't had any problems so far. Actually it's quite better than my old one. I'm getting 4G and LTE in places my old phone only came up with 2G.
Sfkn2 said:
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
It actually did use to be that way. It was that you had to have had the phone replaced 3 times (basically 4 same bad phone) then they offered you a different phone that was comparable to what you had.
truckerdewd said:
It actually did use to be that way. It was that you had to have had the phone replaced 3 times (basically 4 same bad phone) then they offered you a different phone that was comparable to what you had.
Click to expand...
Click to collapse
As a courtesy, not a set rule.
Sent from my LG-H811 using Tapatalk
Mine did the same thing too since two days ago. At least you got a replacement, mine wasn't warrranty covered because it had a little crack on the screen. Thinking of jumping ship to another phone now :/
KCuadrado said:
Mine did the same thing too since two days ago. At least you got a replacement, mine wasn't warrranty covered because it had a little crack on the screen. Thinking of jumping ship to another phone now :/
Click to expand...
Click to collapse
Sorry to hear that, the only thing out of shape with my old phone was the leather back. The new one they sent me has been amazing though. If anything I'd jump to the v10. It sucks though because all the new flagship are right around the corner.