[Q] HTC screen replacement - Sprint HTC One (M8)

So like 2 months ago I dropped my m8 and broke the LCD screen. I returned it to a stock Rom and put it back to s on before I sent it back to get fixed. HTC refused to fix it because of "warranty" issues. So does HTC replace broken LCD screens or just cracked glass? Or did they notice my phone had the harken karmen firmware?

Should of taken it to Sprint
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civicstyle01 said:
Should of taken it to Sprint
Sent from my 831C using XDA Premium 4 mobile app
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Why take it to Sprint when the HTC Advantage program should replace a damaged screen at no cost? Even if he has Total Equipment Protection from Sprint it will still cost $150 to get a replacement device (through Asurion). It would be one thing if his phone had a hardware issue that caused the screen to mess up but his issue was physical damage due to the phone being dropped.
Sent from my HTC M8

Related

[Q] Dust under the screen.

I got a friend an N1 and now it has a massive amount of dust accumulating under the screen. Has anyone dealt with this on their N1 and resolved the issue?
Return to HTC...
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danger-rat said:
Return to HTC...
Sent from my Nexus One using XDA Premium App
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I bought it used and the warranty sticker was gone.
If you search back in the archives from when the N1 was released.. A lot of people had this issue with early batches.. I think most sent theirs back to HTC.. (I was one of the lucky ones with no dust from the phones shipped on release day) There may have been some who removed the digitizer to clean the dust out.. (which is an option)

Self screen replacement

I just dropped my phone. Smashed the screen. I'm wondering how many people have attempted to get the screen fixed for how much. Or if I should do it myself.
Such a bummer. Still owe 200$ on it to.
Sent from my HTC PH39100 using Tapatalk 2
sadoway said:
I just dropped my phone. Smashed the screen. I'm wondering how many people have attempted to get the screen fixed for how much. Or if I should do it myself.
Such a bummer. Still owe 200$ on it to.
Sent from my HTC PH39100 using Tapatalk 2
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either use insurance or contact htc for repairs. i hear htc is actually pretty cool about it and doesn't charge a whole lot
Sent from my HTC PH39100 using xda app-developers app
I replaced my digitizer screen. It wasn't that complicated but it does take time.
I recommend parts4repair.com they sell parts for all brands of smart/superphones out there right now. I broke the screen on my Incredible S, well the digitizer. Got a new one for $20 CAD. replaced it myself (did take a month to ship) and was good to go. Parts were great,got a little tool kit with all the wee torx bits. Check it out!
Ii already voided warranty with s-off
There's a guy in my city that will replace digitizer for 90 can or 130 if LCD is cracked also.
Sent from my HTC PH39100 using Tapatalk 2
He says it will take 1-3 business days. I assume cuz he has to get the part
Sent from my HTC PH39100 using Tapatalk 2
I work at a repairshop and I have done several digitizer replacements on the VIVID, its a little tricky since you will have to lift up the upper part of the LCD, or remove the LCD entirely. Doing so increases the chance of you breaking the LCD and then you will have to replace both screens. If you dont have a good heat gun and the right tools, you should take it to someone with experience.
I watched a tear down. While a probably could do it. I think your right. I'll just pay to get it fixed.
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Cor-master said:
either use insurance or contact htc for repairs. i hear htc is actually pretty cool about it and doesn't charge a whole lot
Sent from my HTC PH39100 using xda app-developers app
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HTC quoted me.140.cc for a screen replacement
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Yeah Nevermind, screens from the source are expensive. I'm used to seeing small charges from the usb ports dying out of warranty not screen repair
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[Q] replacement or repair?

I have a faulty speaker and some gaps on the side of the phone. If I bring it back to the shop where I bought it (phones4u), will they offer me a replacement or they will send it to repair? The phone is 4 months old. thanks :}
If you go threw carrier you will get refurbished phone send to HTC and you will get same phone back as long as it's repairable
Sent from my HTC One using XDA Premium HD app
Terra_Oroboroz said:
I have a faulty speaker and some gaps on the side of the phone. If I bring it back to the shop where I bought it (phones4u), will they offer me a replacement or they will send it to repair? The phone is 4 months old. thanks :}
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They'll usually offer you a repair for starters generally.
Unless the hardware problem is classified as irreparable during the examination process, it would be a replacement.
So it's hard to tell really.
Sent from my HTC One using XDA Premium 4 mobile app

RMA for cracked screen

Does anyone here have experience with getting a cracked screen replaced? The device I'm talking about should still be under warranty (it's 1 and a half year old) and was bought via Amazon. Should I send it back to Amazon or directly to HTC?
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Some more information... The device is still on stock, no unlocked bootloader, nothing.
Sent from my HTC Desire X using XDA Premium 4 mobile app
dansou901 said:
Some more information... The device is still on stock, no unlocked bootloader, nothing.
Sent from my HTC Desire X using XDA Premium 4 mobile app
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If you cracked the screen yourself, then no warranty will cover it.
The point is that I didn't do so, it broke inside the pocket of a jacket. It's only one crack going from one side to the other.
Sent from my HTC Desire X using XDA Premium 4 mobile app
That is still considered your fault. If you had received it that way, you could have turned it in.
I'll try to return it to HTC and see what happens. I'll post my result right here.
Sorry for the late reply, but I decided to repair the phone on my own and just ordered a digitizer / touch screen panel. Will be a bit tricky, but I've already done it with another phone.

Back panel got lot of scratches

I accidentally dropped my m8 on road and it foot lots of scratches on its back panel. But it functions normally. Can I replace the back panel of YES how??
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kasi14 said:
I accidentally dropped my m8 on road and it foot lots of scratches on its back panel. But it functions normally. Can I replace the back panel of YES how??
Sent from my HTC One_M8 using XDA Free mobile app
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Parts - http://www.etradesupply.com/htc/android-models/htc-one-m8-replacement-parts.html
Tear Down - https://www.ifixit.com/Teardown/HTC+One+(M8)+Teardown/23615
Can I get it done by the HTC service center?
Sent from my HTC One_M8 using XDA Free mobile app
kasi14 said:
Can I get it done by the HTC service center?
Sent from my HTC One_M8 using XDA Free mobile app
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Probably, but you'll have to pay
Wow, so glad you posted this thread. I was 100% unaware you could even take the HTC One M8 apart, replacing parts is a whole new thing to me that I'm glad to be aware of now.
you can look it up on ifixit.com
I can fix laptops and stuff but I wont touch a cell phone due to the small parts.

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