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I did buy an moto x from eBay couple of weeks ago and it say Device UNLOCKED Status Code 1 in the Fastboot Mode ...I cannot make any sense of it since all of the Moto X have the status code 3,not 1. Also it has on extra option in Fastboot menu Switch console [NULL: null]. othe thing is when I run Command Fastboot erase all it erases allot of partition on the phone,and not just a few like in the rest of the Moto X ...The only problem that i have is that the IMEI is missing and it cannot be used to make any kind of phone calls Does anybody knows anything about this issue and explain to me what is the deal with it? Any help is much appreciated
DejanPet said:
I did buy an moto x from eBay couple of weeks ago and it say Device UNLOCKED Status Code 1 in the Fastboot Mode ...I cannot make any sense of it since all of the Moto X have the status code 3,not 1. Also it has on extra option in Fastboot menu Switch console [NULL: null]. othe thing is when I run Command Fastboot erase all it erases allot of partition on the phone,and not just a few like in the rest of the Moto X ...The only problem that i have is that the IMEI is missing and it cannot be used to make any kind of phone calls Does anybody knows anything about this issue and explain to me what is the deal with it? Any help is much appreciated
Click to expand...
Click to collapse
First... Boot the phone into Fastboot/Bootloader mode. What does it say for the status? And what is the version from the 2nd line.
Next, while the phone is in bootloader mode, hook it to the PC and do a fastboot getvar all and post what it says
Also, you might want to see this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/otas-att-xt1058-t2963150
and this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/att-xt1058-stuck-4-2-2-t3045831
KidJoe said:
First... Boot the phone into Fastboot/Bootloader mode. What does it say for the status? And what is the version from the 2nd line.
Next, while the phone is in bootloader mode, hook it to the PC and do a fastboot getvar all and post what it says
Also, you might want to see this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/otas-att-xt1058-t2963150
and this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/att-xt1058-stuck-4-2-2-t3045831
Click to expand...
Click to collapse
A picture can say a million words.. Thanks a lot KidJoe for the reply
DejanPet said:
A picture can say a million words.. Thanks a lot KidJoe for the reply
Click to expand...
Click to collapse
Exactly what model do you have? What is stamped on the back of the phone in the FINE PRINT?
Based on those shots... 161.44.25 is XT1053 4.4.2. 30.B7 is 4.4.2 bootloader.
BUT as you can see, similar to those other threads, your phone reports...
(bootloader) unlocked: Not supported
(bootloader) iswarrantyvoid: Not supported
(bootloader) cid: 0xdead
And your IMEI and SKU are all zeros...
I'm not sure how phones are getting into this state. And I don't have a fool proof way to fix them.
it is probably one of those "motorola confidential property" tagged phones used by company staff only, it may have been leaked into market, it often has unlocked bootloader like developer edition phones. it is a pre release phone with extra functions (that are not in mass production versions)
KidJoe said:
First... Boot the phone into Fastboot/Bootloader mode. What does it say for the status? And what is the version from the 2nd line.
Next, while the phone is in bootloader mode, hook it to the PC and do a fastboot getvar all and post what it says
Also, you might want to see this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/otas-att-xt1058-t2963150
and this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/att-xt1058-stuck-4-2-2-t3045831
Click to expand...
Click to collapse
DejanPet said:
A picture can say a million words.. Thanks a lot KidJoe for the reply
Click to expand...
Click to collapse
KidJoe said:
Exactly what model do you have? What is stamped on the back of the phone in the FINE PRINT?
Based on those shots... 161.44.25 is XT1053 4.4.2. 30.B7 is 4.4.2 bootloader.
BUT as you can see, similar to those other threads, your phone reports...
(bootloader) unlocked: Not supported
(bootloader) iswarrantyvoid: Not supported
(bootloader) cid: 0xdead
And your IMEI and SKU are all zeros...
I'm not sure how phones are getting into this state. And I don't have a fool proof way to fix them.
Click to expand...
Click to collapse
tahwer said:
it is probably one of those "motorola confidential property" tagged phones used by company staff only, it may have been leaked into market, it often has unlocked bootloader like developer edition phones. it is a pre release phone with extra functions (that are not in mass production versions)
Click to expand...
Click to collapse
hi dears
well, i've got the same issue (device is unlocked - status code 1)
it seems it has an unlocked bootloader, but for me, the unlocked bootloader warning has never appeared
i've even flashed twrp and cyanogenmod 12.1
my question is, (1) should i unlock it with the code and all that moto.com stuff?
one last question is, (2) why can't i just add supersu from twrp 2.8.7.0?
i turn it on at system, and i swipe to root, but the icon never appears on my apps drawer, is it related to the status code 1?
please help me...
For God sake! I have the same problem here. How can I root this phone? What code 1 means?
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
I have android system 4.4.4 stock.
Taling said:
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
I have android system 4.4.4 stock.
Click to expand...
Click to collapse
I thought AT&T unlocked phones if you requested it due to that law that was put into effect for global capable phones?
I don't know how to do that process and I have another moto X from AT&T which I unlocked by buying the unlock code on a page.
very often its not working because custom ROM or custom baseband flashed, so please make sure that your phone is completely stock
its completely i updated by OTA to 4.4.4
First, you can try -> https://www.att.com/deviceunlock/?#/ it appears by the conditions that even NON-ATT customers can request the SIM/Carrier unlock code now.
Also, there was discussion about some SIM or Carrier Unlock codes not working on devices with a particular series of IMEI numbers... I don't know the specifics because I don't have an ATT X. See -> http://forum.xda-developers.com/moto-x/general/sim-unlock-moto-x-gens-t3011662 and start around Post #21 for more details, and more importantly post #31 of that thread for a possible resolution.
And be careful, I'm not sure how many attempts you get to enter the SIM/Carrier unlock code.
i try here https://www.att.com/deviceunlock/?#/ but dont work cuz said me: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)"
i bought another unlock code on ebay... i will try again
Taling said:
i try here https://www.att.com/deviceunlock/?#/ but dont work cuz said me: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)"
i bought another unlock code on ebay... i will try again
Click to expand...
Click to collapse
What are the first 5 digits of the IMEI? Is it 35321? If so, did you see -> http://forum.xda-developers.com/showpost.php?p=60680211&postcount=31
Yes, is 35321 but i have other Moto X start 35321 and i can unlock, but this one i cant do it....
Taling said:
Yes, is 35321 but i have other Moto X start 35321 and i can unlock, but this one i cant do it....
Click to expand...
Click to collapse
And that is why I pointed you to that post... it is another forum member explaining the exact situation you are having, and how he resolved it. (FOR FREE)
Its worth a try... if you would only take a few minutes to read the discussion, and that post.
Saythis said:
I thought AT&T unlocked phones if you requested it due to that law that was put into effect for global capable phones?
Click to expand...
Click to collapse
That's SIM unlock, not bootloader.
There's no official support from anyone on either side, AT&T or Motorola, for unlocking the bootloader on the XT1058. In fact if you call them and ask, they'll just tell you "no".
Furthermore, even senior developers for the platform like jcase have said that unlocking the bootloader on the XT1058 running KitKat 4.4.4 is more-or-less impossible (at the moment).
DarkWolffe said:
That's SIM unlock, not bootloader.
There's no official support from anyone on either side, AT&T or Motorola, for unlocking the bootloader on the XT1058. In fact if you call them and ask, they'll just tell you "no".
Furthermore, even senior developers for the platform like jcase have said that unlocking the bootloader on the XT1058 running KitKat 4.4.4 is more-or-less impossible (at the moment).
Click to expand...
Click to collapse
The OP was asking about SIM Unlocking (or carrier unlocking)... notice the BOLD/Italic I added to the following quote...
Taling said:
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
Click to expand...
Click to collapse
Yes i order another unlock code and all web page send me the sames code that i used :l
Taling said:
Yes i order another unlock code and all web page send me the sames code that i used :l
Click to expand...
Click to collapse
PLEASE READ -> http://forum.xda-developers.com/showpost.php?p=60680211&postcount=31 and follow what is described there (email to the address listed)... Make sure you ask for SIM Unlock aka Network Unlock... and don't just say "unlock"
Let us know how you make out.
i read that and i send a email to [email protected] and they said me cant help me :l
Taling said:
i read that and i send a email to [email protected] and they said me cant help me :l
Click to expand...
Click to collapse
Was your subject line ATTN: Donald Hicks - Global Leader Service Operations as stated in that post?
Did HE reply? or someone from Moto support? Did they explain why they can't help?
This:
Hello Starling,
Thank you for contacting Motorola. Unfortunately, as SIM issues are largely carrier-related, the spectrum of assistance we have to offer on the manufacturer's side of things is rather limited. When trying to use the subsidy unlock code to unlock your device, are you trying this with the new SIM card or the old one in your device? You should input the subsidy unlock code with the new SIM card if you have not already done so and try it again. If you have reset the device and you're still experiencing the issue, you will likely need to contact AT&T about this issue and they can look into things more fully on their end. The IMEI of your device shows as valid in our system, so if AT&T is having an issue with it, that would be on their end and you would also need to contact them about that. If you would be more comfortable with it, either a member of our tech support team or myself could reach out to you and make a conference call with AT&T to get this resolved for you as well.
Please let me know how you would like to proceed and I will assist you to the best of my ability.
Thank you for choosing Motorola and have a great day!
Cas
Motorola Mobility
Click to expand...
Click to collapse
Taling said:
This:
Click to expand...
Click to collapse
I would take them up on their offer in the final sentence of the first paragraph... To have a member of Moto support reach out to you and make a conference call with AT&T to get this resolved.
KidJoe said:
The OP was asking about SIM Unlocking (or carrier unlocking)... notice the BOLD/Italic I added to the following quote...
Click to expand...
Click to collapse
Whoops! Sorry about that, I guess my eyes skipped over that bit.
In that case, yeah! You should be able to grab it from AT&T's website or by calling in and asking about it.
I spoke with ATT and Motorola Agent and NOTHING.!
Motorola only help me to contact with ATT and they said me... "We cant help you with that, sorry"
Hey guys,
Need some help here as I've checked everywhere I possibly can and can't find the answer. I've flashed the latest official ROM on 5.1.1 which worked and somewhere down the line it ended up in a bootloop. I've tried wiping data through the official recovery and still nothing. Anyways my bootloader was unlocked and after the ROM it got locked again. In order for me to unlock it again I need the Product ID which is hard now considering I can't access the phone setup. Checked the phone box and no luck. Is there anyway you guys know I can get the product ID through adb/fastboot commands?
Also I've tried the forced update method to get it working again but for some reason it keeps failing at around the 90percent mark possibly due to a corrupt partition.
Appreciate the help guys.
Sent from my Nexus 6 using Tapatalk
Up
Sent from my Nexus 6 using Tapatalk
There is fastboot/adb command to get product ID. I don't remember where (at this moment) but solution is here on this forum.
Sent from my HUAWEI P7-L10 using Tapatalk
send me PM with your model (ex. HUAWEI P7-L10) and IMEI (it's on phone box). i will generate Product ID for you
rezmus said:
send me PM with your model (ex. HUAWEI P7-L10) and IMEI (it's on phone box). i will generate Product ID for you
Click to expand...
Click to collapse
help with the product ID please: Huawei Ascend Y530-U051, IMEI: 352421034275836
thank you
umufundroid said:
help with the product ID please: Huawei Ascend Y530-U051, IMEI: 352421034275836
thank you
Click to expand...
Click to collapse
try 51178708.
rezmus said:
try 51178708.
Click to expand...
Click to collapse
Huawei cloud application accounts for the unlock code is not on this phone log more than 14 days!
That is the response I get from Huawei when I request the bootloader unlock code.
rezmus said:
send me PM with your model (ex. HUAWEI P7-L10) and IMEI (it's on phone box). i will generate Product ID for you
Click to expand...
Click to collapse
Help me, can you make a Product id for Honor 4x Che1-L04 . My IMEI 1 is 866941023209990 and IMEI 2 866941023232000 . I'm stucked on fastboot and can not access me device to get the product id by using the code.
try 91715224 (1st IMEI) or 64080242 (2nd). you have to type Che1-L04 as Product Model in request unlock code form. don't add Huawei, Honor 4x, etc.
rezmus said:
send me PM with your model (ex. HUAWEI P7-L10) and IMEI (it's on phone box). i will generate Product ID for you
Click to expand...
Click to collapse
please help me I need the product ID for Huawei G6-U251 IMEI 863965020039384 :llorando:
heze01 said:
please help me I need the product ID for Huawei G6-U251 IMEI 863965020039384 :llorando:
Click to expand...
Click to collapse
code 11463130. as Product Model in bootloader unlock form type HUAWEI G6-U251.
rezmus said:
try 91715224 (1st IMEI) or 64080242 (2nd). you have to type Che1-L04 as Product Model in request unlock code form. don't add Huawei, Honor 4x, etc.
Click to expand...
Click to collapse
Thanks. It works.
Y301-A2
I know my device is not related but I am in dire need of help. Is there anyway I could get the product id for the following phone generated?
Model: Y301-A2
IMEI: 860471020882462
SN: V9B2B91390307497
Thanks in advance.
A. Berthfield
Berthfield said:
I know my device is not related but I am in dire need of help. Is there anyway I could get the product id for the following phone generated?
Model: Y301-A2
IMEI: 860471020882462
SN: V9B2B91390307497
Thanks in advance.
A. Berthfield
Click to expand...
Click to collapse
i'm not sure about exact Product Model/Number and i need exact name to calculate Product ID code (this string and IMEI are part of algo for calculation). can u check this at your phone settings or ask someone with same phone to check? i saw some video on youtube for A1 and it was "Huawei Y301A1", but not sure for A2.
rezmus said:
i'm not sure about exact Product Model/Number and i need exact name to calculate Product ID code (this string and IMEI are part of algo for calculation). can u check this at your phone settings or ask someone with same phone to check? i saw some video on youtube for A1 and it was "Huawei Y301A1", but not sure for A2.
Click to expand...
Click to collapse
The phone doesn't boot currently, however, from the information behind the battery I think it should be a Huawei Vitria Y301-A2.
Thanks.
Berthfield said:
The phone doesn't boot currently, however, from the information behind the battery I think it should be a Huawei Vitria Y301-A2.
Thanks.
Click to expand...
Click to collapse
your bootloader unlock code (not product id) is 2011379569254371.
rezmus said:
your bootloader unlock code (not product id) is 2011379569254371.
Click to expand...
Click to collapse
Sadly that doesn't work. Thanks for your effort though.
A. Berthfield
Berthfield said:
Sadly that doesn't work. Thanks for your effort though.
A. Berthfield
Click to expand...
Click to collapse
have you tried unlock via fastboot command or some 3rd party software? i've got this unlock code from huawei online unlock site so all data like imei, s/n, product id was OK. it should work.
rezmus said:
have you tried unlock via fastboot command or some 3rd party software? i've got this unlock code from huawei online unlock site so all data like imei, s/n, product id was OK. it should work.
Click to expand...
Click to collapse
I tried the fastboot OEM unlock code command. I am not really sure if the problem is the actual device or the code. The following is what I get when I try to unlock the bootloader:
Code:
C:\Users\Antonio>fastboot oem unlock 201137956925371
< waiting for device >
...
(bootloader) Unlocking ...
OKAY [ 0.121s]
finished. total time: 0.124s
C:\Users\Antonio>fastboot oem unlock 201137956925371
< waiting for device >
...
(bootloader) Unlocking ...
OKAY [ 0.061s]
finished. total time: 0.067s
On each attempt the phone restarts as it would be to expected to, however when i re-enter fastboot mode it still reports as being locked.
same happends when u try wrong code? or it just reject it. i'm not an expert, but read that some devices aren't unlockable (carrier decision). like here with motorola:
https://forums.motorola.com/posts/132580d3df
I have a straight talk Moto g6 which is not bootloader unlockable according to the Motorola site for bootloader checking. My question is how do you know which firmware would be potentially compatible? Because I was thinking that if I found one close enough I could possibly "trick" my current firmware which is straight talk branded and possibly flash a new bootloader which might enable to achieve an unlock. If anyone has any knowledge on that or how to achieve it I would appreciate your input. Thank you for reading.
hydroman202 said:
I have a straight talk Moto g6 which is not bootloader unlockable according to the Motorola site for bootloader checking. My question is how do you know which firmware would be potentially compatible? Because I was thinking that if I found one close enough I could possibly "trick" my current firmware which is straight talk branded and possibly flash a new bootloader which might enable to achieve an unlock. If anyone has any knowledge on that or how to achieve it I would appreciate your input. Thank you for reading.
Click to expand...
Click to collapse
Being a senior member you should already know the answer to that lol. It can't be done. That would be like me trying to use firmware for the Moto g6play from the Amazon variant on my boost Mobile variant. It will only cause boot loop or brick.
ninjakira said:
Being a senior member you should already know the answer to that lol. It can't be done. That would be like me trying to use firmware for the Moto g6play from the Amazon variant on my boost Mobile variant. It will only cause boot loop or brick.
Click to expand...
Click to collapse
True. Lol. Oh well. Thanks for responding.
hydroman202 said:
True. Lol. Oh well. Thanks for responding.
Click to expand...
Click to collapse
Sorry if I sound like a **** lol I wish we could do voice on here because text makes me sound like a total **** on here ??
Curious to know your model number? Should be similar to Xt1926-7. Without being unlocked, you can't modify system partition so I believe you might be out of luck. I'd try the command to unlock just to see if you get lucky. It should simply fail with an error message if it doesn't work. It shouldn't brick the device. I do wonder if blankflash might be of use in this case but not sure. If you can also throw in a link to the specs of that specific model, it would help.
Sent from my moto g(6) plus using Tapatalk
Xplorer4x4 said:
Curious to know your model number? Should be similar to Xt1926-7. Without being unlocked, you can't modify system partition so I believe you might be out of luck. I'd try the command to unlock just to see if you get lucky. It should simply fail with an error message if it doesn't work. It shouldn't brick the device. I do wonder if blankflash might be of use in this case but not sure. If you can also throw in a link to the specs of that specific model, it would help.
Sent from my moto g(6) plus using Tapatalk
Click to expand...
Click to collapse
The model number is XT1925DL. Build number is OPS27.104-15-15. It is the 3GB ram and 32 GB internel storage. Thats all i could find out for this model. And this is what i got for the unlock command. I believe its the one you were referring to. Im not sure if it was successful because it said it was supposed to erase user data.
hydroman202 said:
The model number is XT1925DL. Build number is OPS27.104-15-15. It is the 3GB ram and 32 GB internel storage. Thats all i could find out for this model. And this is what i got for the unlock command. I believe its the one you were referring to. Im not sure if it was successful because it said it was supposed to erase user data.
Click to expand...
Click to collapse
I believe it's asking for the unlock code. You have to get that from Motorola's website.
JoeGatto said:
I believe it's asking for the unlock code. You have to get that from Motorola's website.
Click to expand...
Click to collapse
I believe you are correct. Unfortunately they wont give it to me because its says my device is not eligible to be bootloader unlocked. Wish there was another way to bootloader unlock it. Or maybe some other way to get the code. Although im pretty sure that isn't possible. Maybe there is a way maybe not. I will just have to do more research.
Not sure it matters but your command is wrong. Try this: fastboot oem get_unlock_data
Should look like this:
(bootloader) 0A40040192024205#4C4D3556313230
(bootloader) 30373731363031303332323239#BD00
(bootloader) 8A672BA4746C2CE02328A2AC0C39F95
(bootloader) 1A3E5#1F53280002000000000000000
(bootloader) 0000000
The command you are using is to unlock the bootloader not get the unlock code(my fault I wasn't clearer).
Sent from my moto g(6) plus using Tapatalk
hydroman202 said:
I believe you are correct. Unfortunately they wont give it to me because its says my device is not eligible to be bootloader unlocked. Wish there was another way to bootloader unlock it. Or maybe some other way to get the code. Although im pretty sure that isn't possible. Maybe there is a way maybe not. I will just have to do more research.
Click to expand...
Click to collapse
Even if you aren't on the list of eligible devices, you can still request it. Only ten percent of the unlockable phones are on that list. Get your unlock info and request an unlock key on Motorola's website anyway. It'll probably work
Starkiller2 said:
Even if you aren't on the list of eligible devices, you can still request it. Only ten percent of the unlockable phones are on that list. Get your unlock info and request an unlock key on Motorola's website anyway. It'll probably work
Click to expand...
Click to collapse
That's what I was thinking too based on the Moto site.
Sent from my moto g(6) plus using Tapatalk
The e5 play isn't on the list and I unlocked both of the ones I had. Same with the e4 I believe. They only list the developer phones as readily unlockable. But most of them are unless blocked by the carrier. I believe T Mobile had theirs locked down.
Starkiller2 said:
The e5 play isn't on the list and I unlocked both of the ones I had. Same with the e4 I believe. They only list the developer phones as readily unlockable. But most of them are unless blocked by the carrier. I believe T Mobile had theirs locked down.
Click to expand...
Click to collapse
To my knowledge Verizon is the only carrier that blocks it. Seems very un T-Mobile like to block it. Times change but when the LG G3 was released T-Mobile variant was the only one that could be unlocked for sure. Verizon was locked, AT&T was mixed results I believe, Sprint variant was locked I believe but who cares about sprint anyways [emoji14]
Sent from my moto g(6) plus using Tapatalk
Xplorer4x4 said:
To my knowledge Verizon is the only carrier that blocks it. Seems very un T-Mobile like to block it. Times change but when the LG G3 was released T-Mobile variant was the only one that could be unlocked for sure. Verizon was locked, AT&T was mixed results I believe, Sprint variant was locked I believe but who cares about sprint anyways [emoji14]
Click to expand...
Click to collapse
You're right. I'm thinking of cricket. And that's only what I've read in the forums. T Mobile is unlocked
I've just found out my bootloader is Verizon based. Which means that it's a no go for unlocking it. Unless someone else can think of a way or find an alternative route to generate an Motorola unique key. Which I'm pretty sure it can only be done by them. I may be wrong though.
Hi all, I got my hands on my brother's old Moto G 2nd Gen (XT1068) last week and wanted to flash a custom ROM. To my disappointment I found that Motorola/Lenovo has discontinued support for the G2 last year and will no longer provide bootloader unlock keys for this model.
Does anyone know of an unofficial way to obtain a bootloader unlock key or of an exploit which can unlock the bootloader without unlock key? Any help would be appreciated!
Unlocking Possible for Moto G 2nd Gen (XT1068)
santa41116 said:
Hi all, I got my hands on my brother's old Moto G 2nd Gen (XT1068) last week and wanted to flash a custom ROM. To my disappointment I found that Motorola/Lenovo has discontinued support for the G2 last year and will no longer provide bootloader unlock keys for this model.
Does anyone know of an unofficial way to obtain a bootloader unlock key or of an exploit which can unlock the bootloader without unlock key? Any help would be appreciated!
Click to expand...
Click to collapse
Hey there, I literally just unlocked a (old & dead) Moto G 2nd Gen (XT1068) a day ago... I did it the official way!
This might help you if you're doing it for the first time > https://wiki.lineageos.org/devices/titan/install
Or fell free to reply here if you're stuck or need any assistance... The only hurdle I faced is getting the Fastboot driver to install on my system!
Good luck :good:
blackmonk19 said:
I did it the official way!
Click to expand...
Click to collapse
Hi @blackmonk19, thanks a lot for your reply and congrats for your successful unlock! I also struggled a bit with the USB drivers but got it working and retrieved the unlock data from fastboot. However, the Motorola support website "motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a" won't give me the bootloader unlock code and claims that my device is not eligible for unlocking. I have tried it several times for the past few days. My Moto G2 is neither branded nor SIM-locked. Customer ID is 7: (bootloader) cid: 0x0007 which means that it's unlockable.
I contacted the Motorola customer support and they referred me to their list of supported devices which does not include the Moto G2 any longer: support.motorola.com/us/en/solution/MS87215
Can you confirm that you received your bootloader unlock key this week from motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a ?
Your link to lineage OS refers to an alternative way to unlock the bootloader via theroot.ninja which got my hopes up but the phone has to be on Android 4.4.3 or lower for this to work and my Moto is on Android 6. :crying:
Any more help would be appreciated
santa41116 said:
Won't give me the bootloader unlock code and claims that my device is not eligible for unlocking. I have tried it several times for the past few days. My Moto G2 is neither branded nor SIM-locked. Customer ID is 7: (bootloader) cid: 0x0007 which means that it's unlockable.
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Hi there, thats strange... seems like its carrier locked, even though you say it isnt! Did you get the Customer ID is 7: (bootloader) cid: 0x0007 by inputting the command -
C:\platform-tools>fastboot getvar all...
You should get a line saying (bootloader) ro.build.fingerprint[0]: motorola/(CARRIER NAME, IF LOCKED)
santa41116 said:
I contacted the Motorola customer support and they referred me to their list of supported devices which does not include the Moto G2 any longer: support.motorola.com/us/en/solution/MS87215
Can you confirm that you received your bootloader unlock key this week from motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a ?
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Yeah Moto G2 is not on the list... But I can confirm i received the Unlock Code on June 18!
Let me know accordingly ... :good:
blackmonk19 said:
Did you get the Customer ID is 7: (bootloader) cid: 0x0007 by inputting the command -
C:\platform-tools>fastboot getvar all...
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Yes, that is what I did.
blackmonk19 said:
You should get a line saying (bootloader) ro.build.fingerprint[0]: motorola/(CARRIER NAME, IF LOCKED)
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No carrier name here:
Code:
(bootloader) ro.build.fingerprint[0]: motorola/titan_retde/titan_umtsds:
(bootloader) ro.build.fingerprint[1]: 6.0/MPB24.65-34-3/3:user/release-k
(bootloader) ro.build.fingerprint[2]: eys
blackmonk19 said:
Yeah Moto G2 is not on the list... But I can confirm i received the Unlock Code on June 18!
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Have you by any chance had your bootloader unlocked before?
Hi, I have a Moto G 2014 (titan) and I would like to installa on it a custom recovery.
In order to do it I need to unlock the bootloader.
Unluckly SunShine failed the procedure.
Any ideas?
Thanks.
EDIT:
the standard procedure worked.
Unfortunately I have the very same problem. I found this phone hidden in one of my boxes during a move. I wanted to try and see how it would work with Lineage OS but if I try to use the Motorola web site but no way to find the unlock code. Also, SunShine app doesn't work with it.
I'm out of ideas
---------- Post added at 10:13 AM ---------- Previous post was at 10:12 AM ----------
tattare1987 said:
[...]
EDIT:
the standard procedure worked.
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You mean using the Motorola website?