Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
I have android system 4.4.4 stock.
Taling said:
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
I have android system 4.4.4 stock.
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I thought AT&T unlocked phones if you requested it due to that law that was put into effect for global capable phones?
I don't know how to do that process and I have another moto X from AT&T which I unlocked by buying the unlock code on a page.
very often its not working because custom ROM or custom baseband flashed, so please make sure that your phone is completely stock
its completely i updated by OTA to 4.4.4
First, you can try -> https://www.att.com/deviceunlock/?#/ it appears by the conditions that even NON-ATT customers can request the SIM/Carrier unlock code now.
Also, there was discussion about some SIM or Carrier Unlock codes not working on devices with a particular series of IMEI numbers... I don't know the specifics because I don't have an ATT X. See -> http://forum.xda-developers.com/moto-x/general/sim-unlock-moto-x-gens-t3011662 and start around Post #21 for more details, and more importantly post #31 of that thread for a possible resolution.
And be careful, I'm not sure how many attempts you get to enter the SIM/Carrier unlock code.
i try here https://www.att.com/deviceunlock/?#/ but dont work cuz said me: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)"
i bought another unlock code on ebay... i will try again
Taling said:
i try here https://www.att.com/deviceunlock/?#/ but dont work cuz said me: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)"
i bought another unlock code on ebay... i will try again
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What are the first 5 digits of the IMEI? Is it 35321? If so, did you see -> http://forum.xda-developers.com/showpost.php?p=60680211&postcount=31
Yes, is 35321 but i have other Moto X start 35321 and i can unlock, but this one i cant do it....
Taling said:
Yes, is 35321 but i have other Moto X start 35321 and i can unlock, but this one i cant do it....
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And that is why I pointed you to that post... it is another forum member explaining the exact situation you are having, and how he resolved it. (FOR FREE)
Its worth a try... if you would only take a few minutes to read the discussion, and that post.
Saythis said:
I thought AT&T unlocked phones if you requested it due to that law that was put into effect for global capable phones?
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That's SIM unlock, not bootloader.
There's no official support from anyone on either side, AT&T or Motorola, for unlocking the bootloader on the XT1058. In fact if you call them and ask, they'll just tell you "no".
Furthermore, even senior developers for the platform like jcase have said that unlocking the bootloader on the XT1058 running KitKat 4.4.4 is more-or-less impossible (at the moment).
DarkWolffe said:
That's SIM unlock, not bootloader.
There's no official support from anyone on either side, AT&T or Motorola, for unlocking the bootloader on the XT1058. In fact if you call them and ask, they'll just tell you "no".
Furthermore, even senior developers for the platform like jcase have said that unlocking the bootloader on the XT1058 running KitKat 4.4.4 is more-or-less impossible (at the moment).
Click to expand...
Click to collapse
The OP was asking about SIM Unlocking (or carrier unlocking)... notice the BOLD/Italic I added to the following quote...
Taling said:
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
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Click to collapse
Yes i order another unlock code and all web page send me the sames code that i used :l
Taling said:
Yes i order another unlock code and all web page send me the sames code that i used :l
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Click to collapse
PLEASE READ -> http://forum.xda-developers.com/showpost.php?p=60680211&postcount=31 and follow what is described there (email to the address listed)... Make sure you ask for SIM Unlock aka Network Unlock... and don't just say "unlock"
Let us know how you make out.
i read that and i send a email to [email protected] and they said me cant help me :l
Taling said:
i read that and i send a email to [email protected] and they said me cant help me :l
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Was your subject line ATTN: Donald Hicks - Global Leader Service Operations as stated in that post?
Did HE reply? or someone from Moto support? Did they explain why they can't help?
This:
Hello Starling,
Thank you for contacting Motorola. Unfortunately, as SIM issues are largely carrier-related, the spectrum of assistance we have to offer on the manufacturer's side of things is rather limited. When trying to use the subsidy unlock code to unlock your device, are you trying this with the new SIM card or the old one in your device? You should input the subsidy unlock code with the new SIM card if you have not already done so and try it again. If you have reset the device and you're still experiencing the issue, you will likely need to contact AT&T about this issue and they can look into things more fully on their end. The IMEI of your device shows as valid in our system, so if AT&T is having an issue with it, that would be on their end and you would also need to contact them about that. If you would be more comfortable with it, either a member of our tech support team or myself could reach out to you and make a conference call with AT&T to get this resolved for you as well.
Please let me know how you would like to proceed and I will assist you to the best of my ability.
Thank you for choosing Motorola and have a great day!
Cas
Motorola Mobility
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Taling said:
This:
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I would take them up on their offer in the final sentence of the first paragraph... To have a member of Moto support reach out to you and make a conference call with AT&T to get this resolved.
KidJoe said:
The OP was asking about SIM Unlocking (or carrier unlocking)... notice the BOLD/Italic I added to the following quote...
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Click to collapse
Whoops! Sorry about that, I guess my eyes skipped over that bit.
In that case, yeah! You should be able to grab it from AT&T's website or by calling in and asking about it.
I spoke with ATT and Motorola Agent and NOTHING.!
Motorola only help me to contact with ATT and they said me... "We cant help you with that, sorry"
Related
Cell Unlocker says they have the unlock code for the Vivid with a 100% guarantee and they say it's permanent. Is this the same unlock code that we need?
capman231
capman231 said:
Cell Unlocker says they have the unlock code for the Vivid with a 100% guarantee and they say it's permanent. Is this the same unlock code that we need?
capman231
Click to expand...
Click to collapse
That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
As bjg222 said. That is sim unlock to use it on another GSM carrier.
bjg222 said:
That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
Click to expand...
Click to collapse
You may be right. I will send them an E-Mail and ask them.
Thanks for your input.
Yes it is a sim card unlock, finally got an answer from my E-Mail
bjg222 said:
That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
Click to expand...
Click to collapse
i got the code that was required to unlock the bootloader but im also on rogers up here in canada so it may be a provder limitation
perryh1 said:
i got the code that was required to unlock the bootloader but im also on rogers up here in canada so it may be a provder limitation
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Click to collapse
Yeah, most reports so far say that the AT&T version gives an error when going through the process on htcdev.com. (Haven't tried it personally, my phone won't be here till tomorrow)
bjg222 said:
Yeah, most reports so far say that the AT&T version gives an error when going through the process on htcdev.com. (Haven't tried it personally, my phone won't be here till tomorrow)
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I did go through the HTCDev.com site and followed the directions to submit for a Bootloader Unlock Code. It does error out say CID Not Allowed. This doesnt surprise me give the phone launched on Sunday.
I'm actually looking for a SIM unlock so I can use the Raider with a non Bell SIM. Tried Cellunlocker.net and despite the site saying they have it (and paying for it) I was emailed a couple of days later with a refund saying they don't have it yet.
Anyone know of a site that has the unlock code?
I'm trying to unlock my boot loader on my sprint moto x but it keeps telling me it can't be unlocked. Now I contacted Motorola and they said it can't be bootloader unlocked because my phone is not activated... I'm using the replacement phone they sent me. I sim-Unlocked it and am now using straight talk att Sim. But I want to root my phone.
reds28heem said:
I'm trying to unlock my boot loader on my sprint moto x but it keeps telling me it can't be unlocked. Now I contacted Motorola and they said it can't be bootloader unlocked because my phone is not activated... I'm using the replacement phone they sent me. I sim-Unlocked it and am now using straight talk att Sim. But I want to root my phone.
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Click to collapse
Did you unlock your previous phone? AFAIK, the phone doesn't need to be activated in order to unlock it - I wouldn't trust the Moto support people - they know less than most of us do.
You must follow the procedure exactly to get your unlock code. Confirm that you have taken the unlock data, pasted it into notepad, removed ALL spaces and [bootloader] messages, and made it into one single, contiguous string of characters. Then copy and paste this string into the Moto Unlock website.
Sometimes the website can be glitchy - others have reported success using a different browser, or trying again at a later time. If you are doing it correctly, it should work.
samwathegreat said:
Did you unlock your previous phone? AFAIK, the phone doesn't need to be activated in order to unlock it - I wouldn't trust the Moto support people - they know less than most of us do.
You must follow the procedure exactly to get your unlock code. Confirm that you have taken the unlock data, pasted it into notepad, removed ALL spaces and [bootloader] messages, and made it into one single, contiguous string of characters. Then copy and paste this string into the Moto Unlock website.
Sometimes the website can be glitchy - others have reported success using a different browser, or trying again at a later time. If you are doing it correctly, it should work.
Click to expand...
Click to collapse
I did successfully unlock the bootloader on the previous moto x I had before they sent me a new one. That one was activated on sprint. And I took the same steps I did when I did my first moto x and I keep getting the error. I never activated it back on sprint because I'm not using it for sprint. And the only reason it was activated before on sprint was I brought it off craigslist. It was pointless for me to activate it on sprint if I'm not gone use it on sprint.
Another thing, how do I get rid of the activation screen that comes up when I turn the phone on.
reds28heem said:
I did successfully unlock the bootloader on the previous moto x I had before they sent me a new one. That one was activated on sprint. And I took the same steps I did when I did my first moto x and I keep getting the error. I never activated it back on sprint because I'm not using it for sprint. And the only reason it was activated before on sprint was I brought it off craigslist. It was pointless for me to activate it on sprint if I'm not gone use it on sprint.
Another thing, how do I get rid of the activation screen that comes up when I turn the phone on.
Click to expand...
Click to collapse
All I can suggest is try again. Other users have unlocked phones that were never activated...heck - GSM phones don't even 'get activated'.
Hopefully your phone wasn't stolen or something...that would prevent you from getting an unlock code. But if that were the case, your IMEI should be blacklisted and you shouldn't be able to use it at all...
As far as the activation prompt, you MUST be unlocked in order to get rid of it. Then, use this custom SBF provided by ezeuba that bypasses activation. http://forum.xda-developers.com/moto-x/general/rooted-sprint-moto-x-sbf-t2834891
If nothing else you can wait and hope that Dan releases a tool to exploit his BL-unlock vulnerability he has discovered. There is no time-frame as to when it might be released, though. At least you can use the phone now, even the way it is...
samwathegreat said:
All I can suggest is try again. Other users have unlocked phones that were never activated...heck - GSM phones don't even 'get activated'.
Hopefully your phone wasn't stolen or something...that would prevent you from getting an unlock code. But if that were the case, your IMEI should be blacklisted and you shouldn't be able to use it at all...
As far as the activation prompt, you MUST be unlocked in order to get rid of it. Then, use this custom SBF provided by ezeuba that bypasses activation. http://forum.xda-developers.com/moto-x/general/rooted-sprint-moto-x-sbf-t2834891
If nothing else you can wait and hope that Dan releases a tool to exploit his BL-unlock vulnerability he has discovered. There is no time-frame as to when it might be released, though. At least you can use the phone now, even the way it is...
Click to expand...
Click to collapse
OK. Thanks. I'll keep trying then.
Yup, I had to keep trying till next day... Then it finally worked. ?
Has Motorola stopped unlocking the Sprint MOTO X bootloader? I've been trying to unlock 2 XT1056 phones and it says "Your device does not qualify for bootloader unlocking". What gives? I'm getting confused here because I've unlocked one from the site before and it went OK. Please any help, anyone?
ezeuba said:
Has Motorola stopped unlocking the Sprint MOTO X bootloader? I've been trying to unlock 2 XT1056 phones and it says "Your device does not qualify for bootloader unlocking". What gives? I'm getting confused here because I've unlocked one from the site before and it went OK. Please any help, anyone?
Click to expand...
Click to collapse
The site can be glitchy. Keep trying (maybe tomorrow) or try a different browser. Confirm that you have entered the unlock data exactly as instructed. They have not stopped offering unlock codes for the XT1056 - they just have a less-than-perfect unlock website.
samwathegreat said:
The site can be glitchy. Keep trying (maybe tomorrow) or try a different browser. Confirm that you have entered the unlock data exactly as instructed. They have not stopped offering unlock codes for the XT1056 - they just have a less-than-perfect unlock website.
Click to expand...
Click to collapse
For a moment there I was afraid the China middleman had ripped off all the unlock codes from the website...:laugh:
Finally unlocked. The website truly is glitchy...
Ok so sorry if this has already been posted but I can't find anything. This is my first attempt at rooting. I am trying to root my 2014 Moto x. I am on US cellular so I believe the model is XT1093. Not sure though as this seems to be missing from settings in lollipop. I tried a root tutorial for xt1097 but did not work. There is no OEM unlock setting in my Developer options. I think I have to unlock my bootloader through Motorola but havn't been successful.. any help would be greatly appreciated.
Andrew
I've got the same problem here I think it's a US Cellular problem with what they eliminated from lollipop but I can't be sure looking everywhere but can't find any answers. I wish we could get some help with this though would love to unlock and root this thing.
Yea, I think your right about it being a US Cellular thing. No one else seems to have the problem and US Cellular is a unique model number (XT1093 vs 1095 or 1097). Iv tried to unlock the bootlader through motos web cite which should work but I'm having some difficulties. I entered the info from my device, it said it was able to be unlocked and gave me the unlock key. but when I entered the key I got an error. Not sure if I'm doing something wrong or they are.. Still working on it..
[email protected] said:
Yea, I think your right about it being a US Cellular thing. No one else seems to have the problem and US Cellular is a unique model number (XT1093 vs 1095 or 1097). Iv tried to unlock the bootlader through motos web cite which should work but I'm having some difficulties. I entered the info from my device, it said it was able to be unlocked and gave me the unlock key. but when I entered the key I got an error. Not sure if I'm doing something wrong or they are.. Still working on it..
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Click to collapse
What command are you using to unlock your bootloader with the key? And what error are you getting?
I've tried the unlock method from Motorola. It all works until it prompts you to check the box in developing. options that says unlock oem functions. On the 1093 in lollipop the dev. option is not there. Also tried the tool kit in this forum that is made for non pure phones... It works great... even tells you your phone is unlocked but it doesn't finish. What I mean is it doesn't reboot your phone and the phone is still locked. Really frustrating ? Any help or ideas are very welcome. PLEASE HELP!
Is there a way to root the phone without unlocking? Cause if we could... We could try a different rom and see if from there we could find the unlock box in the developer options.
Golfmech said:
Is there a way to root the phone without unlocking? Cause if we could... We could try a different rom and see if from there we could find the unlock box in the developer options.
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Click to collapse
There's no such thing as "Unlock/ Unlock OEM functions" in developer options, in any ROM, ever.
Just found this.. Apparently Nexus 6 & 9 have this additional step to unlock the bootloader. I didn't have to do this while unlocking my device whilst on lollipop. So I'm gonna assume it's possible to unlock the bootloader on your device if this option is missing from the Developer Options..
Follow the procedure on motorola's website to unlock the bootloader and report back with the error you see on the online tool, or the actual device.
P.S - voids your warranty, unless you have a dev device
It doesn't give an error per say... It tells you to go to dev options and check the box or click on the option to unlock oem. Of course it's not there so the program will not execute the unlock. It says waiting for device....
Golfmech said:
It doesn't give an error per say... It tells you to go to dev options and check the box or click on the option to unlock oem. Of course it's not there so the program will not execute the unlock. It says waiting for device....
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Click to collapse
Has there been any more insight on this?
After updating to 5.1, OEM unlock is in developer options now
Guys as stated above, I purchased an unlock key but it always comes back as unsuccessful. Idl like to ask what ussd code work on moto x to see what is in there. And if anyone successfully beat this prob.
Phone is bootloader unlocked and all stock.
Thanks
getvar info
Where did you purchase your code from?
Exactly what steps are you taking to sim unlock?
I purchased a code from a third party unlocker I used many times before. i spoke to Rogers and the imei is definitely not black listed or on any blocked list. Moto says that if I get both option to enter sim lock and dismiss it, phone is not hard locked.
Not sure what gives, as soon as i eject the sim and put it back on Moto x asks for sim network unlock code, i input it and I get network unlock request unsuccessful. There is no countdown on tries being displayed. It gets back to asking for code.
KidJoe said:
Where did you purchase your code from?
Exactly what steps are you taking to sim unlock?
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Click to collapse
hbenz2008 said:
I purchased a code from a third party unlocker I used many times before. i spoke to Rogers and the imei is definitely not black listed or on any blocked list. Moto says that if I get both option to enter sim lock and dismiss it, phone is not hard locked.
Not sure what gives, as soon as i eject the sim and put it back on Moto x asks for sim network unlock code, i input it and I get network unlock request unsuccessful. There is no countdown on tries being displayed. It gets back to asking for code.
Click to expand...
Click to collapse
Not sure, other than possibly having a wrong, or incomplete code?
yeah that is a possibility I am working to eliminate by trying to request another code from a different vendor.
a shot in the dark here:
Could flashing a different radio reset the hard lock? assuming the moto x i have is hard locked.
If say flashing xt 1053 radio on xt 1058 is not risky, I can give it a shot to see if i can get sim unlocked, the revert back to xt 1058 radio.
Thoughts please
KidJoe said:
Where did you purchase your code from?
Exactly what steps are you taking to sim unlock?
Click to expand...
Click to collapse
hbenz2008 said:
a shot in the dark here:
Could flashing a different radio reset the hard lock? assuming the moto x i have is hard locked.
If say flashing xt 1053 radio on xt 1058 is not risky, I can give it a shot to see if i can get sim unlocked, the revert back to xt 1058 radio.
Thoughts please
Click to expand...
Click to collapse
I haven't kept up on which radios it is safe to "cross flash" to another model phone. So I really can't advise you.
I do know XT1052 isn't compatible with xt1053. and flashing an XT1052 with xt1053 radio will cause the radio to stop working. (as I've seen posts about this).
Only thinking of resetting the hard lock if it is hard locked, and reverting back to xt 1058 radio.
hbenz2008 said:
Only thinking of resetting the hard lock if it is hard locked, and reverting back to xt 1058 radio.
Click to expand...
Click to collapse
Did you ever try the flashing to XT1053 followed by XT1058 ROM trick? Just curious because my 1058 can't seem to get unlocked and I'm not sure if it's because it's hardlocked or the code is wrong (though both AT&T and a 3rd party vendor provided the same code).
I no longer have that xt1058, that thing was stubborn as hell. I didnt flash all xt1053 rom however i remember flashing like radio i believe. No matter what I did, that thing was shut, unable to get unlocked.
You case is like mine, code is correct but cant get unlocked. Your best bet is to talk to the carrier if you can and if you are a subscriber coz otherwise they ll play ping pong with you. They ll send you to Moto and Moto will send you to the carrier if the phone is branded.
Good luck man
According to OnePlus I was supposed to get an email with this code when my phone was sim unlocked. They claim they have no idea what I'm talking about and they would never help somebody void their warranty and are forbidden to do so. How the hell do you get this code when they don't even know what it is? I can't get my unlock token without it and they've already tried blaming OnePlus which is not who is responsible for this code. I can't even find someone who knows what unlocking a bootloader means and they keep mixing it up with sim unlock and keep accusing me of trying to switch to another network despite me being with them for 11 years
let us know if you or anykne founded
Try saying root unlock instead. Btw you should be able to do this process online automatically. I could be wrong, but that's how it's always been done with every other device with tokens.
Tilde88 said:
Try saying root unlock instead. Btw you should be able to do this process online automatically. I could be wrong, but that's how it's always been done with every other device with tokens.
Click to expand...
Click to collapse
When I go to OnePlus's unlock page it asks for the serial, the IMEI, and the 64 digit code emailed to you by T-Mobile. I have found a possible solution with adb but I don't know if it still works, something like "adb get_oem_unlock_code" or fastboot but I don't have the exact command on me at the moment. They have their own process worked out with T-Mobile but nobody at T-Mobile was taught anything about this
jld2k6 said:
When I go to OnePlus's unlock page it asks for the serial, the IMEI, and the 64 digit code emailed to you by T-Mobile. I have found a possible solution with adb but I don't know if it still works, something like "adb get_oem_unlock_code" or fastboot but I don't have the exact command on me at the moment. They have their own process worked out with T-Mobile but nobody at T-Mobile was taught anything about this
Click to expand...
Click to collapse
Wow... now i understand. And... ugh, what a pain to go through tmo >.> sorry, friend