[Q] Samsung Ativ S signal loss - Windows Phone 8 Q&A, Help & Troubleshooting

Hello. I got samsung Ativ S(WP8) and it has issue with signal. Sometimes it show full bars but i cant make calls or recieve them. Sometimes when i turn it on it searches signal very long time. Sometimes it works just fine. Althou i have noticed that it gets very warm then. Dont know what is problem. Althou i dont know if its important- it has chinese replacement battery, not original one. Can anybody suggest something?

get a new SIM card and see if that clears things up. My friend had the android version of this phone, and he had similar issues...they were fixed with a new SIM card.

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No carrier and reboots

Need help!
My diamond searches for carrier, but can not find it. Whan i manually select the network, it shows all available, but when it select one, it sais "no signal". When I try to call, it sometimes reboots. On some roms it reboots in a loop, showing htc animation. Without a sim card it works fine. No reboots.
Phone is shure GSM/3G, and it is sim unlocked.
I set up HardSPL, I flashed different radio versions, and roms as writen here. Nothing works. Any suggestions how to make it work?
have the same problem too here man, running t mobile. have tried a whole lot of roms and radios but no luck. I have gotten rid of the restarting problem now but it just cant find a signal to my network, im about to just give up and send it back in
Some more details on the issue.
It works fine, when I plug it into the charge.
Sometimes I can call when it`s plugged into my PC USB.
Doesn`t work without any external power.
A local service center (not HTC) said, the "gsm-radio module" is broken (hardware), and they don’t have any to replace it. They may replace it, if I find the analog.
Does anyone know, which "gsm-radio module" is used in diamond, and are there any other phones (Samsung, nokia ...) with the module, that will fit in diamond?
Does the official htc service repair the phones, if there is no guarantee?
Please help me someone
ya i get a signal too when its in the charger, but still get many dropped calls. it sucks that so few people have this problem and there has yet to be a solution to it. I think im just going to send it back to htc to get it fixed as it does not seem to be a software issue.
I've also recently started having this problem. Mine seems to work fine if it's at 80%+ charge, but as soon as it drops below, it has problems connecting to the carrier.
I've emailed HTC a couple days ago, but haven't heard back from them.
EDIT: Want to add that I'm on 1.93.831.1 WWE ROM and 1.08.25.20 Radio.
I don't have the restarting problem, but I do have a "fake" reception problem where it'll show that I'm connected and have signal, but I won't be able to make or receive calls.
Bumping this thread to see if there's been any progress with this issue.
HTC STILL hasn't replied to my queries. I've since sent another one and haven't gotten a response. Their customer service really is terrible.
same problem here :/

[Q] loosing Network Signal and it don't come back!

Hi Folks,
how in the topic, im loosing my signal at point where my signal is weak. if i lost it, i can run around to get it back to write messages or call someone. it doesnt work, because my phone say's "only Emergency calls". i wait one hour but the phone can't connect to my provider. The radio is at the moment 32.36.00.28U_4.06.00.12_7, i've already tried newer and older version of the radio img but always the same issue. From the beginning when i had the phone, it sometimes doesn't regognize my sim card, i have tried everything to get it to work (new rom or radio img) but always it fails. on the next day without any changes the phone works again with the same sim card. So now here is my question....... what the HELL can i do to bring it back to work, so it dont lose the signal in weak areas, and if the phone loses it, what shall i do to automaticly reconnect the phone automaticly to the provider. and airplane mode is no soloution for me. thanks for answer.
Have you tried another SIM card in there to see if the problem still occurs?
Sometimes the card itself needs replacing. Just a thought..!
this i havn't tried out yet, but i tried my actual sim card at the phone of my wife and it works a whole day without connection lose. I'm just thinking its a software problem maybe its the wrong radio version.
No "wrong radio version" will lose connection and fail to reconnect.
It's either your ROM or (most probably) HW problem.
You can try to wipe and install a clean ROM and see if the problem persists. If it does - use the warranty.
which rom would u suggest ? I tried CM6 / CM7 / MIUI nearly all modded roms here. The problem is to try out if the rom works i have to go out to a point where the signal ist weak, and hope for a signal lost. Sometimes it works and i get a reconnect to network and sometimes it doesn't work. in zones where the signal is strong i haven't any trouble. Did i get any problems by HTC if my phone is unlocked? I already had it gave to a repair 3 month ago with a broken usb connector and there was no trouble with warranty at unlocked phone but what is now? can they change their opinion ?
I got it. The Problem was the the Phone has to set the Network search to manual and not to automatic search. it works now for over 1 day and it seem that is now no problem with lost signal. Thanks for Help. But i just wondering why i have to chose manual network search an not automatic.

[Q] Tablet shuts down when trying to access SIM card

Hi chaps, I have tried searching across the internet with no luck, here's the deal.
I bought this p1000 galaxy tab some days ago from a guy on a forum. tried it thoroughly before paying, inserted my phone SIM, got a phone call, sms, 3G internet, wifi, all working flawless. I used it for some days wi-fi only waiting for my new tablet SIM to be ready.
Monday, I receive the SIM but it still had to be activated. I just kept it in the tablet waiting for it to be OK. Zero problems, just the usual "no service" message like you would expect from a sim that's yet to activate
This morning I finally get the SIM activated, but as soon as I try sending a text or something, the tablet just shuts down. After that, no way trying to boot it up again: it reaches the Samsung logo, then bye bye. If you remove the SIM from the tray it magically comes back to life.
I already tried the usual stuff, like hard resetting and like, cleaning the SIM or something. I also tried with another carrier sim and I get the same behavior. I'm starting to believe that there is some hardware fault with the SIM reader, but I thought I'd try to get some hints from here before calling Sammy's assistance. Also the weirdest part is that it worked some days ago!
If anyone has any idea/experience to share, I'd love to hear from you mates. thanks in advance!
(oh and btw I know how to hit a thanks button)
I'll update the post with further intel, maybe it will help someone down the road.
The tablet does not like freshly activated SIMs. I know it sounds crazy but that's where we are at. We have tried like 4 different SIM cards from different operators, all work flawlessly; The SIM card of the above NOW works flawlessly as well, it just needed a couple days to settle down. I have no idea if this is a software bug, a hardware fault or some strange network settings from my carrier, but the problem seems to be solved for now. Luckily i didn't send it in for repairs!

[Q] HTC One Signal (Data, Talk AND Text) Issues

Hi gents,
So i've been rocking my HTC one a few months now. I adore the phone but i've had some issues with it since I bought it. Occasionally, the phone will drop all signal and then a few seconds later get it back. Annoying when trying to use data or google maps but for the most part harmless. However as time went on this got more frequent, and the signal loss began to last longer even in areas where I knew I had solid signal.
Now, it's terrible. My phone shows having 3g/4g signals and can access data, although it does still have the intermittent drop issues. However, for the past 2 days my phone has been unable to make or receive calls/texts, even when the phone shows it has signal. Sprint says nothing on their end is wrong and has "Refreshed" something or other and told me to reboot my phone. Problem persists and they say there's nothing they can do to fix it.
So I come to you guys. Any advice for my phone woes?
Thanks,
K.
Can they not replace it in warranty?
sent from my mobile device
Kleinersaphire said:
Hi gents,
So i've been rocking my HTC one a few months now. I adore the phone but i've had some issues with it since I bought it. Occasionally, the phone will drop all signal and then a few seconds later get it back. Annoying when trying to use data or google maps but for the most part harmless. However as time went on this got more frequent, and the signal loss began to last longer even in areas where I knew I had solid signal.
Now, it's terrible. My phone shows having 3g/4g signals and can access data, although it does still have the intermittent drop issues. However, for the past 2 days my phone has been unable to make or receive calls/texts, even when the phone shows it has signal. Sprint says nothing on their end is wrong and has "Refreshed" something or other and told me to reboot my phone. Problem persists and they say there's nothing they can do to fix it.
So I come to you guys. Any advice for my phone woes?
Thanks,
K.
Click to expand...
Click to collapse
Have you tried updating the PRL? This is what Verizon and Sprint used to tell customers who were having problems getting service in well-covered areas.
Another thing to check is the APN. Some carriers (for example AT&T which is who I use) have several different APN's listed, maybe your device somehow switched to an APN that doesn't serve your area?

HTC One M7 No Network with Working SiM

Hey guys, I've been recently having a problem with my HTC. Basically my phone seems to be not receiving any network even though the phones reading the SIM. I thought it could've been my SIM card so I rang my network provider and they sent me a new SIM. But still the same problem because ive tried the SIM on another phone and it works perfectly fine.
I've tried to factory reset the phone yet it hasn't solved the problem
A very unusual thing happens as well. Sometimes I will get full service or a few bars and if I try to call anyone then nothing seems to happen - it hangs up after 5seconds. I've also tried to use data when the service comes on for a bit and sometimes it comes up with E which is 2.5g i think? So very slow speed. However this works for about 5s then the network goes again.
I have tried to manually search the network and it sometimes finds it and sometimes doesn't.
Really not sure what the problem is and very concerned the phone is over 2 years old but still looks brand new!
Would really appreciate if someone could help me. Thank you in advance!

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