Lumia 810 won't update - Windows Phone 8 Q&A, Help & Troubleshooting

I just bought a used T-Mobile Lumia 810. I tried to do a software update but it says its up to date. I know its not up to do from load of research on google. I really wanted to et the 8.1 update on it through the developer preview but I am a version behind and it wont update. Help?

SumCanadianGuy said:
I just bought a used T-Mobile Lumia 810. I tried to do a software update but it says its up to date. I know its not up to do from load of research on google. I really wanted to et the 8.1 update on it through the developer preview but I am a version behind and it wont update. Help?
Click to expand...
Click to collapse
Have you 3043.0000.1326.0017 for a firmware version? And your OS version, it is how much?

Nope, it's still on 1532.2108.1242.2001 and OS version of 8.0.9905.12

SumCanadianGuy said:
Nope, it's still on 1532.2108.1242.2001 and OS version of 8.0.9905.12
Click to expand...
Click to collapse
Ok, so try this http://forum.xda-developers.com/showthread.php?t=2515453
You will need this:
- Product Type: RM-878
- Product Code: 059Q1J2

Thanks, I'll try that after work. Mine is a different model number it's the retail demo version so tigers why I've been having issues. I got the firmware for the normal version but the Nokia programs all said unsupported device.

SumCanadianGuy said:
Thanks, I'll try that after work. Mine is a different model number it's the retail demo version so tigers why I've been having issues. I got the firmware for the normal version but the Nokia programs all said unsupported device.
Click to expand...
Click to collapse
Try when same, we never know. Anyway, in your situation, you can try than that this..

According to the NCS rm-878 is not supported by the tool
EDIT
As per usual I only kind of followed instructions. Turns out the version of NCS I had been using didn't support my phone, but the one in the tutorial did! Thanks very much, I got updated and I'm on my way to 8.1 with preview for developers.

Related

Mango Update delivering NOW!

I´m installing Mango right now in Germany. Samsung Omnia 7 unbranded (de-branded^^). Used the old Wi-Fi-off trick to get the official update via Zune.
Could you please write what is final release version number after your phone updates?
No luck for me here in the UK...
Done! Pictures attached in the OP
I'm installing in Finland too, right now. Didn't have to do any tricks, just opened Zune and plugged phone in. I had official Beta 2 installed and now upgrading straight to Mango, no need to go NoDo first.
ordas said:
Done! Pictures attached in the OP
Click to expand...
Click to collapse
I mean from the phone "about" screen in settings?
7720.68 of course.
Drivers are 2424.11.8.5
radio is 2424.11.7.2
and bootloader is 5.8.1.9
done a clean update... flashed 7389, updated to 7392, registry hacked to add Czech language, updated to 7403 and 7720, all via Zune
Now its installing update four? First one was Mango, second was some beta 2 cleanup update, third was Samsung firmware update and now its installing Samsung firmware update #2..
Ok so the version that was here already for some time which was 7720.68 RTM is gold for Omnia?
Because I've read that guys with Dell Venue pro are receiving 7720.219.
Same here.
updating now, had to do wifi-trick
DJBlaster-303 said:
updating now, had to do wifi-trick
Click to expand...
Click to collapse
could you tell me about that wifi-trick please?
p3terr said:
could you tell me about that wifi-trick please?
Click to expand...
Click to collapse
+1 please
p3terr said:
could you tell me about that wifi-trick please?
Click to expand...
Click to collapse
check Omnia 7 General, there's a thread about it
+1 please
ctech republic
hi, I just updated to 7.10.7720.68 (is this final mango??) but I can not set display language to "czech".... some version mishmash??
updated mine through Zune this morning, no connection dis trick needed. I was on leaked RTM, so zune only updated my radio and firmware.
Now hidden wifi,touch focus, and bing vision all work!
I found another way to get the official Mango on my omnia 7 with the 7720 RTM.
Follow this site and you will get it fast and easy
http://www.mobiletechworld.com/2011...paign=Feed:+Mobiletechworld+(MobileTechWorld)
It worked for me..
I'm sorry mate, but Czech isn't deployed on all phones, you have to hack it BEFORE updating to Mango by adding Czech into registry as available language.
(I still feel like MS did it this way to give it to users, because they would have some problems with official methods, like EULAs or whatever?)
I don't think you need to do anything if you are on RTM - I went from NoDo through the betas to RTM on my 3 branded Omnia 7, connect it to Zune and its updating it for me.
@gremmmy
Tried it twice, ended up with a bricked phone twice, unbricked twice thanks god!

[Q] Lumia 925 firmware 10328.WP8_CXE_GDR2(wpbldlab).20130613-1716

Hi Guys,
Do you know what firmware is this? Also, because I have the Lumia Amber firmware on my Lumia 920 but i cannot see these ff apps:
zAccCalibrationApp
zAdventureWorks
zAllThingShell
zAppPurchaseHistory
zBattInfo
zBingSuggestsTestApp
zCafeApp
zCasey's Coffee
zDebugMenu
zEpdDiscoverySettings
zFiddlerClient
zGestureBester
zIE Optimization
zLocation Diagnostic App
zManaged Maps
zMarbleMaze
zProximityTestApp
zSensorView
zSystemInfo
zTicTapToe
zUpdate
zUsbFnBusMenu
zWiFiCSSettings
zWPPerf
zWPRedApp
I will flash this phone with final Lumia amber but when i tried searching the product code to Nokia Care Suite, it say's the no available firmware for this product code. Is there anyway, I can change the product code of my Lumia 925 so i could download different variants? or Can I flash this to the final Amber update. Please help
any help will be appreciated.
biggy58 said:
Hi Guys,
Do you know what firmware is this? Also, because I have the Lumia Amber firmware on my Lumia 920 but i cannot see these ff apps:
zAccCalibrationApp
zAdventureWorks
zAllThingShell
zAppPurchaseHistory
zBattInfo
zBingSuggestsTestApp
zCafeApp
zCasey's Coffee
zDebugMenu
zEpdDiscoverySettings
zFiddlerClient
zGestureBester
zIE Optimization
zLocation Diagnostic App
zManaged Maps
zMarbleMaze
zProximityTestApp
zSensorView
zSystemInfo
zTicTapToe
zUpdate
zUsbFnBusMenu
zWiFiCSSettings
zWPPerf
zWPRedApp
I will flash this phone with final Lumia amber but when i tried searching the product code to Nokia Care Suite, it say's the no available firmware for this product code. Is there anyway, I can change the product code of my Lumia 925 so i could download different variants? or Can I flash this to the final Amber update. Please help
Click to expand...
Click to collapse
you can disconnect your phone from pc and type a Product Code of another device . then download ROM for another device and flash it.
It do not change your product id but you flashed your phone with another phone rom
ngame said:
you can disconnect your phone from pc and type a Product Code of another device . then download ROM for another device and flash it.
It do not change your product id but you flashed your phone with another phone rom
Click to expand...
Click to collapse
Next question is what tool do i need to flash my phone with another phone rom? could you provide me a link? so i can follow/reference this before doing the flash. Thanks
by the way, have you flash dev rom to a normal rom?
guys please help
biggy58 said:
Next question is what tool do i need to flash my phone with another phone rom? could you provide me a link? so i can follow/reference this before doing the flash. Thanks
by the way, have you flash dev rom to a normal rom?
Click to expand...
Click to collapse
you can use nokia care suite to flash your phone even rom's product different than yours
what do,you mean about dev rom ? Can you give me a link to check it
you mean it will unlock my boot loader or maybe sth else?
ngame said:
you can use nokia care suite to flash your phone even rom's product different than yours
what do,you mean about dev rom ? Can you give me a link to check it
you mean it will unlock my boot loader or maybe sth else?
Click to expand...
Click to collapse
I have tried the nokia care suite 5.0 but it cannot detect my Lumia 925. I don't know if the nokia care suite that I am using support Lumia 925. What is the most recent nokia care suite 5.0 that i can Download in the internet.
stock rom to dev rom link
http://forum.xda-developers.com/showthread.php?t=2426403&page=2
biggy58 said:
I have tried the nokia care suite 5.0 but it cannot detect my Lumia 925. I don't know if the nokia care suite that I am using support Lumia 925. What is the most recent nokia care suite 5.0 that i can Download in the internet.
stock rom to dev rom link
http://forum.xda-developers.com/showthread.php?t=2426403&page=2
Click to expand...
Click to collapse
Your Nokia care suite have other Lumia devices ?
Nokia care suite can detect my lumia 920 but not lumia 925.
biggy58 said:
Nokia care suite can detect my lumia 920 but not lumia 925.
Click to expand...
Click to collapse
you have the final version of care suite also that we can use to flash nokia devices.
in newer versions Product Support Tool is only available for Pro users !
so no product support yet for Lumia 925 on Nokia Care Suite? or there is a newer version of the Care suite?
biggy58 said:
so no product support yet for Lumia 925 on Nokia Care Suite? or there is a newer version of the Care suite?
Click to expand...
Click to collapse
yes.
there's no product support for users.
but who has care suite pro account can use lastest version for flashing newer phones
ngame said:
you have the final version of care suite also that we can use to flash nokia devices.
in newer versions Product Support Tool is only available for Pro users !
Click to expand...
Click to collapse
ngame said:
yes.
there's no product support for users.
but who has care suite pro account can use lastest version for flashing newer phones
Click to expand...
Click to collapse
Ok bro, i get that.

How many UK users on EVA-L09C432B182

Hi all,
I'm eagerly awaiting the new update but my device is still on EVA-L09C432B182.
How many other UK users here are still on this?
T-L-H
The-Last-Hylian said:
Hi all,
I'm eagerly awaiting the new update but my device is still on EVA-L09C432B182.
How many other UK users here are still on this?
T-L-H
Click to expand...
Click to collapse
I am, have tried many updates to get onto the later b360 and b361 but cant get any to work ..... sad times
hello from peru, hope someone can help me, I have version L09C432B182, but when I try to use hicare app to get nougat update it says no updates available, same for emui updater, if this is supposed to be official why is that I always get no updates available
zrogeass said:
hello from peru, hope someone can help me, I have version L09C432B182, but when I try to use hicare app to get nougat update it says no updates available, same for emui updater, if this is supposed to be official why is that I always get no updates available
Click to expand...
Click to collapse
Updates roll out in pieces. Only certain parts of the world will get them first, then the next, and so on.
We only just got the official update here in the UK, other parts of Europe have had it for a couple of weeks.
It will eventually be available to you sometime!
The-Last-Hylian said:
Hi all,
I'm eagerly awaiting the new update but my device is still on EVA-L09C432B182.
T-L-H
Click to expand...
Click to collapse
In the same boat, havent taken part in Beta program and I am stuck on 182 still.
Btw , 182 was a forced updated by downloading it from the Warehouse firmware thread here , i was stuck on B166 otherwise.
My phone is not even tied to any carier. Arrgh!!!
warface said:
Updates roll out in pieces. Only certain parts of the world will get them first, then the next, and so on.
We only just got the official update here in the UK, other parts of Europe have had it for a couple of weeks.
It will eventually be available to you sometime!
Click to expand...
Click to collapse
You have Android 7 via OTA? or Beta?
oxfordmark said:
You have Android 7 via OTA? or Beta?
Click to expand...
Click to collapse
I got it via the Update app, but I was on beta.
It's the full release I have now though, no beta versions.
It's the full release I have now though, no beta versions.
Click to expand...
Click to collapse
whats the version number ?
The-Last-Hylian said:
Hi all,
I'm eagerly awaiting the new update but my device is still on EVA-L09C432B182.
How many other UK users here are still on this?
T-L-H
Click to expand...
Click to collapse
You're lucky, I'm on B166, I would say still but I only got the phone a month ago...
pnvpratik said:
whats the version number ?
Click to expand...
Click to collapse
Here's what I'm on now...
warface said:
Here's what I'm on now...
Click to expand...
Click to collapse
And how do you feel the phone compared to 4.1?
blanco2701 said:
And how do you feel the phone compared to 4.1?
Click to expand...
Click to collapse
Seems to be only minor visible changes. No new options I can see.
One thing that did change was that I can use EE's WiFi calling, which wasn't available before on the beta. This was activated automatically by EE via a text.
Camera, WiFi, network all seem same.
Will have to wait maybe a couple of days to see how the battery life is.
Sent from my Lenovo TAB 2 A10-70F using XDA-Developers Legacy app
warface said:
Here's what I'm on now...
Click to expand...
Click to collapse
How did you get it? I've been accepted on the beta for a month now with no update and the full file from Firmware Finder fails at 35%?
zemblance said:
How did you get it? I've been accepted on the beta for a month now with no update and the full file from Firmware Finder fails at 35%?
Click to expand...
Click to collapse
Just used the Update app on the phone.
Checked for new software, up popped the new software.
warface said:
Just used the Update app on the phone.
Checked for new software, up popped the new software.
Click to expand...
Click to collapse
Not working for me. By the time I get it Android Snickers will be out
Do you think it would work if we flashed the android nouget version B360 over the B182 version of mashmallow we currently have ??
Yes what happens if a non Beta on 182 tries to install the latest Android N ROM?
gordodevlin said:
Do you think it would work if we flashed the android nouget version B360 over the B182 version of mashmallow we currently have ??
Click to expand...
Click to collapse
oxfordmark said:
Yes what happens if a non Beta on 182 tries to install the latest Android N ROM?
Click to expand...
Click to collapse
It just doesn't work, I downloaded the B182 ROM last night and installed it, no problems.
On Firmware Finder there are a couple of ROMS viz. B360, B361 and another B361, I've tried to download all 3 and flash them (using dload method) and have had NO success whatsoever with any of them.
I am now reverting to checking the update page in settings every hour or so!
BTW I've tried the dialler method too and that doesn't work neither
What's the huawei updater way?
Why is this phone such a piece of crap, differing version per region for what is the same software.
Why do OEMs insist on making such an industry out of something this straight forward

update processing failed

hello. my note 8 has android 8.0 version.
it is N950U version and I can not install updates manually. can you help me? ut is american version but I use it in europe. thanks.
felliche said:
hello. my note 8 has android 8.0 version.
it is N950U version and I can not install updates manually. can you help me? ut is american version but I use it in europe. thanks.
Click to expand...
Click to collapse
This question has been asked and answered several different times on here. Please use the forums search function and you'll have a whole page full of answers.
MrMike2182 said:
This question has been asked and answered several different times on here. Please use the forums search function and you'll have a whole page full of answers.
Click to expand...
Click to collapse
I tried finding this one too. Where do you see an example?
I got Note 8 that can't be updated, with the same model, but it doesn't say of which US company it belongs to, if at all.
On boot there is no special logo (only of Samsung).
AndroidDeveloperLB said:
I tried finding this one too. Where do you see an example?
I got Note 8 that can't be updated, with the same model, but it doesn't say of which US company it belongs to, if at all.
On boot there is no special logo (only of Samsung).
Click to expand...
Click to collapse
What's your baseband version and build number version? You can find them in settings and about phone. Also what exact model is it and which firmware are you trying to use?

Rog 2 can't update

It's been a few months after buying the ROG 2 and I updated to Android 10. Now I've got another update but can't seem to download it regardless using mobile data or wifi. Is there something I should check before updating? Didn't have any issues upgrading to android 10 but the I'm stuck at the next update. Just keep getting the error " System Update failed. Your device has reverted to it's original configuration."
Hi, same here! (Italy)
I posted this https://forum.xda-developers.com/rog-phone-2/help/phone-modified-firmware-t4135801.
As I wrote in the post, I sent a mail to Asus, they asked for build number details and they said my phone has a "custom firmware" I installed (???? never done that) voiding warranty. So they'll fix it but as out of warranty.
In that post you can check the build infos I've right now. Are they the same as yours?
darkmage1975 said:
Hi, same here! (Italy)
I posted this https://forum.xda-developers.com/rog-phone-2/help/phone-modified-firmware-t4135801.
As I wrote in the post, I sent a mail to Asus, they asked for build number details and they said my phone has a "custom firmware" I installed (???? never done that) voiding warranty. So they'll fix it but as out of warranty.
In that post you can check the build infos I've right now. Are they the same as yours?
Click to expand...
Click to collapse
Yeah all the info is the same as yours but I've never rooted the phone. Heck the only update I did was updating from 9 to 10
sainantha said:
Yeah all the info is the same as yours but I've never rooted the phone. Heck the only update I did was updating from 9 to 10
Click to expand...
Click to collapse
Same here. Bought in May, auto updated (via FOTA) in June (from Android 9 to 10), and this is the second update. I don't know what to say. I hope someone else could find a solution.
Same problem, same versions of the system. Unfortunately I also contacted asus and they told me the same thing ... I hope they have not taken away the guarantee.
Do you guys have the Tencent version of the phone? If so, that could be the reason Asus says it's been modified. A lot of third party retailers will still the cheaper Tencent version with modified global ROM installed.
TikiThePug said:
Do you guys have the Tencent version of the phone? If so, that could be the reason Asus says it's been modified. A lot of third party retailers will still the cheaper Tencent version with modified global ROM installed.
Click to expand...
Click to collapse
Pretty sure I'm not using the tencent version
Anyways found a possible fix
Download the zip file from the Asus page and manually update in your phone. It will fix the issue
darkmage1975 said:
Same here. Bought in May, auto updated (via FOTA) in June (from Android 9 to 10), and this is the second update. I don't know what to say. I hope someone else could find a solution.
Click to expand...
Click to collapse
I was chatting with Asus support and they directed me to the asus page to download the update and update manually in the phone. While I was updating the zip file I noticed the FOTA update running alongside of it and I was able to update it. Hope this works for you.
sainantha said:
I was chatting with Asus support and they directed me to the asus page to download the update and update manually in the phone. While I was updating the zip file I noticed the FOTA update running alongside of it and I was able to update it. Hope this works for you.
Click to expand...
Click to collapse
Thank you, same here. They directed me to this file https://dlcdnets.asus.com/pub/ASUS/..._I001_1-ASUS-17.0240.2007.27-1.1.204-user.zip
but since I insisted that I had not installed any custom firmware, they replied "the version you reported is not among the firmware files but in the Open Source section, this does not mean that you have installed an unofficial firmware" so no invalidation of the warranty.
Anyway ... the only firmware that was installed on my phone, was downloaded through FOTA ...
darkmage1975 said:
Thank you, same here. They directed me to this file https://dlcdnets.asus.com/pub/ASUS/..._I001_1-ASUS-17.0240.2007.27-1.1.204-user.zip
but since I insisted that I had not installed any custom firmware, they replied "the version you reported is not among the firmware files but in the Open Source section, this does not mean that you have installed an unofficial firmware" so no invalidation of the warranty.
Anyway ... the only firmware that was installed on my phone, was downloaded through FOTA ...
Click to expand...
Click to collapse
Could be due to the Android 10 update, prior to that everything was smooth sailing and issue free

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