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Hello
Ive had numerous problems while i was on KK 4.4.2 .681 and .757 with freezeing phone, random reboots(usually once a day) and touch screen issues.
I have asked alot here and over at Sonys support forum and ppl began to point out that i could very well have a hardware problem. Although the problems i have had on KK wasnt that odd. Since ive read about others having theese problems.
But early monday morning i thought that hmm why not try what a dude here suggested. Wipe the phone completley with cache, dalvik cache and all that and flash the latest 4.3 firmware with JB. Hmm oki well i did that, and so far i havent had any reboots, or any freezes. Camera is QUICK and takes better pictures. At some point i thought the touch was acting weird but that could just be the app itself freaking out, it was only for a few seconds and after that everything was working like it should. Battery time is better aswell(although it goes down to 75% quite fast but after that its slooooow).
So do you still think i might have hardware issues ? I was about to ship my phone back to China but now it feels like it is pure software issues. And i have had big troubles with the retailer to accept this as a warranty matter since he belives its a software issue.
But then again, my phone aint operating good at all with KK 4.4.2
So far everything is fine with the phone, missing some stuff from KK but not the end of the world. But im still testing. If it will remain on without a freeze until the end of the week i could be quite certain that it is KK that ****s up my phone totally.
Please respond with thoughts.
Who told you to wipe your phone? ..lol..
Just my thoughts about touch screen, I replaced 2 days ago my "lucid" classic transparent screen protector with one Anti-Glare, which is not lucid glass like many but is rough and it influence a little little bit on the visualization of the screen, tiny, tiny thing but the touch screen is much much more responsive.
Classic issue with touch screen, unlock with patterns, with the lucid screen protector sometimes it skipped the touch and I had to try 2 times to unlock the phone if the phone was put on the table without hold it. With the new screen protector it not skip anything.
Sometime a stupid thing can be the issue.
Could be the screen protector, remember the first one I had was a antiglare, and as far as I remember I didn't have those issues then. Now I have ultraclear one. Could be that, you never know. I do have tempered glass one wich I haven't used.
Just before the phone actually froze for a few seconds just when I took a picture, but it came back with no reboot. And I got a msg on WhatsApp and messenger at the same time so that could be what was causing the lag this time. Hopefully
Sent from my C6903 using XDA Free mobile app
Still no reboot! Used camera alot and done all sorts of stuff.
And today I changed my screenprotector to see if that would rectify the touchscreen issue. I used a tempered glass screen protector. O my god how much better that protector feels! But still testing for any issues
Sent from my C6903 using XDA Free mobile app
Some updates.
No random reboots!
But two other odd things occurred and one of them is known.
1. Touchscreen went crazy, it didn't press what I wanted and so on. I noticed it actually swiped on the keyboard. Turned that function off and unistalled the app "Color notes". Touch screen bugs are known and Sony even admitted it so.
2. I couldn't send sms today, tried to several but got error. Data and so on still worked. Restarted the phone and then it worked again (might just be coincidence). Although I noticed that it at some point it had trouble sending data, took forever to get connection even though I had 3-4 pins reception. Also noticed when that sms bug occurred that it switched from 2 pins to full every time I opened the sms to send.
But still no reboots. These things maybe would trigger reboots with kitkat, I dunno.
Sent from my C6903 using XDA Free mobile app
Jonas740 said:
1. Touchscreen went crazy, it didn't press what I wanted and so on. I noticed it actually swiped on the keyboard. Turned that function off and unistalled the app "Color notes". Touch screen bugs are known and Sony even admitted it so.
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I have it all the time, I mean not the touch screen going crazy but the swipe one on keyboard, it happen always when I click on the letter A on left side, it really piss me off.
I think I have to turn off the swipe thing too.
Ye I've read about ppl having issues like we do and they just turned it off and then it works. Sony said they would fix the touchscreen issues in updates but still not fixed.
Btw, have you noticed that the "swipe" to turn off the alarm clock is less sensitive? It takes some trys to swipe to turn it off. Although it is a good thing because it makes me pissed and I have to concentrate to turn it off wich makes me to get up Might be an intended "bug".
Sent from my C6903 using XDA Free mobile app
Jonas740 said:
Ye I've read about ppl having issues like we do and they just turned it off and then it works. Sony said they would fix the touchscreen issues in updates but still not fixed.
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Yeah, they are very lazy to fix this issues but they are not to put on the market a "new" device and forgot about Z1.
Jonas740 said:
Btw, have you noticed that the "swipe" to turn off the alarm clock is less sensitive? It takes some trys to swipe to turn it off. Although it is a good thing because it makes me pissed and I have to concentrate to turn it off wich makes me to get up Might be an intended "bug".
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Yes, Yes, I am glad that I am not alone. It was less sensitive even before I turned off the "keyboard swipe" thing. So not really know if it's related to that features, it shouldn't, but you confirmed a "bug" which was keeping me thinking. O Lord, I dream about a Z1 bugs free! (dream only)
might not be
eclyptos said:
Yes, Yes, I am glad that I am not alone. It was less sensitive even before I turned off the "keyboard swipe" thing. So not really know if it's related to that features, it shouldn't, but you confirmed a "bug" which was keeping me thinking. O Lord, I dream about a Z1 bugs free! (dream only)
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Well that Alarm swipe might not be a bug actually, ive tried it back and forth and if you "lazy" swipe it fast like you would when it rings in the morning it wont turn off. But if you do apply pressure and swipe slow it will turn off. Not a huge problem for me since it actually help me getting out of bed
Jonas740 said:
Well that Alarm swipe might not be a bug actually, ive tried it back and forth and if you "lazy" swipe it fast like you would when it rings in the morning it wont turn off. But if you do apply pressure and swipe slow it will turn off. Not a huge problem for me since it actually help me getting out of bed
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Of curse, it help me too, I get angry because of that so I have to leave my bed ..LOL..
The thing is, who know if it was meant to be like that? It was made with that purpose? Because if it isn't then it's a "bug".
Hey all, i recently flashed the factory image for 5.0.1 and all of a audden auto rotate stopped working. It did fall put of my picket from about 3 feet onto the ground. Nothing externally was harmed . however, i cant remember if i had issues wuth rotating the screen after flashing the factory image and before i dropped it... Im wondering if anyone else has experienced this from either a physical drop or from a bad factory image flash. Thanks...
Similar Issues
spunks3 said:
Hey all, i recently flashed the factory image for 5.0.1 and all of a audden auto rotate stopped working. It did fall put of my picket from about 3 feet onto the ground. Nothing externally was harmed . however, i cant remember if i had issues wuth rotating the screen after flashing the factory image and before i dropped it... Im wondering if anyone else has experienced this from either a physical drop or from a bad factory image flash. Thanks...
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Click to collapse
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
CJsWorld said:
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
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Is the auto-rotate icon enabled, or greyed out on the quick settings pulldown ?
githyanki said:
Is the auto-rotate icon enabled, or greyed out on the quick settings pulldown ?
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Yep, it is there, I can toggle between on and off, I can also select it in the accessibility menu too.
CJsWorld said:
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
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Click to collapse
now that you mention it, i also remember this happening after watching a youtube video... strange thing is, ive done everything - factory reset and its still an issue. im going to try and do another factory image instiall and start from scratch. ill post back
---also yes, i toggle between rotate and non-rotate and the issue is still present.
sadly after a factory image install, auto rotate is still not working
EDIT: TRIED AGAIN AND AUTO ROTATE IS WORKING... but now my cell service is not working. I'm chalking it up to a bad factory image download and trying yet again....
EDIT #2: did another factory image install and radio is working. and auto-rotate works... PHEW
spunks3 said:
now that you mention it, i also remember this happening after watching a youtube video... strange thing is, ive done everything - factory reset and its still an issue. im going to try and do another factory image instiall and start from scratch. ill post back
---also yes, i toggle between rotate and non-rotate and the issue is still present.
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I had a conversation, with Motorola support and they seem to think the only option is repair/replace. I will be speaking to a memeber of the aftercare sales team tomorrow, ill update tomorrow.
Hey I'm having a similar issue, I bought my nexus 6 in mexico no more than a month.. Today it slipped from my pants and felt screen down.. Had a few scratches but nothing to bad.. Well I haven't noticed that after the fall my auto rotate is not working.. Camera, videos, photos etc. Nothing auto rotates, the only thing I can see in landscape is YouTube because of the option to see it on landscape.. I don't know what to do, I have re booted the phone 3 times and nothing.. I'm thinking in installing the firmware or something like that but I need some help with it.. I don't know if someone can help me this???
Having both issues.. No auto-rotate and I've lost all cellular connectivity. Wifi works fine though. The heck is going on?
Has anyone else found a resolution to this?
All of a sudden mine decided to stop rotating earlier today and even though I can toggle it in the quick settings, nothing changes. I've since rebooted a couple of times but no luck so far. I'm on 5.0.1 by the way, non rooted, straight out of the box.
Edit: I've downloaded "Accelerometer Monitor" and confirmed that the accelerometer is responsive in Y,Z axis but the X axis was flat lining. I gave it a gentle slap onto the palm of my hand and all of a sudden the X axis jumped to life. It's as if the axis was stuck or something. It's responding now, though I have still had a few strange issues, like apps going to landscape when the phone was being held in portrait.
I'm not sure if this is happening on other devices. My Moto X (2013) running 4.4.2 (I am on Republic Wireless) started doing something funny about a week ago. Randomly, I'll unlock my screen to see that any and all text within Google Now Launcher is blurred out. The only way I've been able to fix it is by resetting the device. Clearing cache doesn't work for me. I suppose I could try uninstalling and reinstalling, but I'm not sure if that would really fix an underlying problem if there is one. Does anyone have any ideas?
I had this happen to me one day in an app.. I think it was Reddit Is Fun or Fenix (Twitter). I don't think it happened when I was unlocking the screen, I was already in the app and using it. The screen may have timed out and I unlocked back to it with that app already open, but I distinctly remember the blocky letters on the entire screen, and I could still scroll and stuff. I think I might have pressed Home and my home screen icons had the labels like that too, so I just rebooted and it went away.
I do not use GEL, so I don't think it's related to that. It happened once, I rebooted my phone and it never came back.
I am on stock 4.4.4 XT1060.
So, wondering if anyone else is having this. It definitely seems to be software related, I just can't for the life of me figure out what installed app did this, but hoping someone has the same issue and will chime in here. At random, the top left where the menu button is in Google Play store, for example, will act like it's not taking my touch input. The same goes for where the Edge app/contacts is. I know it to be software because if I rotate the screen in Google Play, the menu button still doesn't work and it's in a different spot while rotated obviously, so not physical from what I can see/determine. I did a factory reset only a few weeks ago, after the last update (as I usually do) and it was fine then (and right after).
Chilinmichael said:
So, wondering if anyone else is having this. It definitely seems to be software related, I just can't for the life of me figure out what installed app did this, but hoping someone has the same issue and will chime in here. At random, the top left where the menu button is in Google Play store, for example, will act like it's not taking my touch input. The same goes for where the Edge app/contacts is. I know it to be software because if I rotate the screen in Google Play, the menu button still doesn't work and it's in a different spot while rotated obviously, so not physical from what I can see/determine. I did a factory reset only a few weeks ago, after the last update (as I usually do) and it was fine then (and right after).
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Ive had similar issues on OE2 stock.. it seemed the whole top half of the screen wouldnt recognize input and this waseven after reboots and hard resets..
It wasnt til i went back to a fresh install of a custom rom where i got it back.
I havent been able to determine a culprit outside of the software in general.
Yeah, I was sure it was software because if I pull the notification bar down and slide my finger past the "dead" area on the screen, it works fine. Also, the "dead" are moves with whether you are in portrait or landscape mode. What sucks is, my Edge bar seems to not work most of the time. Wish they'd fix this, I'm very certain it's not hardware.
Update: Think I found a fix. It's been a whole day without issues. Believe it or not, change the theme you are using (I was using default, hope you were too?). I switched to the free material theme I found in the store (I like it), and have had 0 touch issues since.
*Edit, well I had 2 good days, but the issue came back. Not as frequent, it seems, but can't nail down why it happened. I did a factory reset after this update, too.
Solution:
Go to Settings (if you're stuck in an app, use the button in your notification panel)
Go to 'System' (try tapping above the broken screen area)
Go to 'About this phone'
That should be all that has to be done! Do note: this fix isn't permanent. Let's hope Nokia fixes this.
Old thread:
Hello all!
When i woke up today and unlocked my phone (while an app is open) the bottom part (starting just above the nav-buttons) of my touchscreen just stops working.
I've had this problem a couple times (at most once per day) since updating from Oreo.
The solution to this problem seems to just to reboot the phone.. (This won't fix it permanently, sadly)
I'm asking if anyone else has this same problem, because i don't know the source of this problem.. (Maybe its because of the app not being P compatible?)
Thanks!
Hi, I have the same problem after the last update (september). Android Pie beta. Almost every morning i have to restart ..
Before the update was enough to just torn off/on the screen .
i don't have this problem on TA-1046 with Pie DP2-DP4.1 or Pie stable... maybe some incompatible apps? you use some for changing NavBar/Gesture area?
although i use XDA NavigationGesture what replace NavBar/Gesture with own, still not having problem, maybe you can try too this replacement, have many more function/settings that stock Pie gesture
for u its bottom touch screen is not working , but for me top of my touch screen isnt working .. and iam facing some serious problems after updating to pie . my phone restarts all of a sudden while charging , app crashes and more , hope hmd fixes this kind of issues in upcoming oct security patch update .
k3dar7 said:
i don't have this problem on TA-1046 with Pie DP2-DP4.1 or Pie stable... maybe some incompatible apps? you use some for changing NavBar/Gesture area?
although i use XDA NavigationGesture what replace NavBar/Gesture with own, still not having problem, maybe you can try too this replacement, have many more function/settings that stock Pie gesture
Click to expand...
Click to collapse
The app i left open last when it happened was "Boost For Reddit"
I'm using the old navbar layout (so no swipe)
dexterboon said:
for u its bottom touch screen is not working , but for me top of my touch screen isnt working .. and iam facing some serious problems after updating to pie . my phone restarts all of a sudden while charging , app crashes and more , hope hmd fixes this kind of issues in upcoming oct security patch update .
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Click to collapse
That's soo weird! I really hope HMD will release a patch soon.. I don't want to downgrade back to oreo
Issue with charging
I am having a charging issue. My phone usb and adapter is working fine with other phones. But when I connect my Nokia 7 Plus below 50%,My phone shows charging And when I tap the screen it doesn't charge. It occurs couple of time. And then It becomes normal and shows rapid charge after 55%. My charging port is fine when I connect it with my Pc usb port. some how the rapid charge doesn't respond. Does anyone have this problem?
Rahul Deshmukh21 said:
I am having a charging issue. [...]
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What is real time for charge? Rapidcharging is disabled while you activated LCD
Yeah I'm facing similar issues, or did... I'm not sure... but it's been a non-issue for the past ~36 hours now. Here's to hoping it's not an issue any longer. I speculated it might be adaptive battery related somehow, so I tried rebooting my phone just before going to bed Sunday night, but my navbar still worked Monday morning, and this Tuesday it's still working in fact. I did this to test if it stopped working based on time since last reboot, or because some background process being killed due to adaptive battery/doze putting the phone to sleep. But based on my recent experience I think my hypothesis can be rejected. And I'm still not sure what caused it.
STcraft said:
Hello all!
When i woke up today and unlocked my phone (while an app is open) the bottom part (starting just above the nav-buttons) of my touchscreen just stops working.
I've had this problem a couple times (at most once per day) since updating from Oreo.
The solution to this problem seems to just to reboot the phone.. (This won't fix it permanently, sadly)
I'm asking if anyone else has this same problem, because i don't know the source of this problem.. (Maybe its because of the app not being P compatible?)
Thanks!
Click to expand...
Click to collapse
Same for me ta-1046, happened to me twice now. bottom part of screen stops reacting to touch. reboot fixes it.
Hmm... After playing around in the settings while having this problem active, for some reason, going to the phone info section just fixed it... I'm not sure if going there actually did that. needs more testing, I suppose.
+1 I use navigation gestures
STcraft said:
Hmm... After playing around in the settings while having this problem active, for some reason, going to the phone info section just fixed it... I'm not sure if going there actually did that. needs more testing, I suppose.
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Click to collapse
Huh, I'll be damned. When my nav bar was frozen this morning I went into the "about phone" section in the menu, and, lo and behold, my nav bar sprang back to life instantly. Now it might still just be a coincident of course, but it's certainly interesting, and could potentially be a fix where you don't have to reboot.
silverphoenix87 said:
Huh, I'll be damned. When my nav bar was frozen this morning I went into the "about phone" section in the menu, and, lo and behold, my nav bar sprang back to life instantly. Now it might still just be a coincident of course, but it's certainly interesting, and could potentially be a fix where you don't have to reboot.
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surprised me as well that it worked. He could be a good beta tester. lol
Capture of
I managed to capture a video of the bounds of the touch-registration when the bottom 1,5 centimeter of the screen stops registering.
https://imgur.com/xrRB906
Same problem for me after upgrading a couple of days ago. Bottom of the screen (navbar and a bit more) is not accessible. Always happens after a night charging.
Going to the "About phone" menu fixes it. Thanks!
I have seen reports of people with other phones saying this is due to the setup wizard being active and preventing using the navigation bar. Tried some suggested adb commands without success. I will still try to disable the setup wizard app and report back.
IT ACTUALLY WORKS!!
AssKiRK said:
surprised me as well that it worked. He could be a good beta tester. lol
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oh thank you! XD
Updated the OP
Please put a comment here as well: https://community.phones.nokia.com/support/discussions/topics/7000036457?page=1
This might help getting a quicker fix from Nokia.
Looks like the recent October patch still has this issue.
Would be nice if i can get a logcat this issue, but given this issue gets triggered after hours of inactivity, it would take a looong time to sift through the log.
Maybe there's a way to trigger it without waiting?
I can try logging when i do the "about phone" fix, will come back to this.
same isue here.. after chsrging at night nav bar bottom inch not responsive.. will try the phone info thing in the morning... is this software related ? will there be a patch??