So, wondering if anyone else is having this. It definitely seems to be software related, I just can't for the life of me figure out what installed app did this, but hoping someone has the same issue and will chime in here. At random, the top left where the menu button is in Google Play store, for example, will act like it's not taking my touch input. The same goes for where the Edge app/contacts is. I know it to be software because if I rotate the screen in Google Play, the menu button still doesn't work and it's in a different spot while rotated obviously, so not physical from what I can see/determine. I did a factory reset only a few weeks ago, after the last update (as I usually do) and it was fine then (and right after).
Chilinmichael said:
So, wondering if anyone else is having this. It definitely seems to be software related, I just can't for the life of me figure out what installed app did this, but hoping someone has the same issue and will chime in here. At random, the top left where the menu button is in Google Play store, for example, will act like it's not taking my touch input. The same goes for where the Edge app/contacts is. I know it to be software because if I rotate the screen in Google Play, the menu button still doesn't work and it's in a different spot while rotated obviously, so not physical from what I can see/determine. I did a factory reset only a few weeks ago, after the last update (as I usually do) and it was fine then (and right after).
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Ive had similar issues on OE2 stock.. it seemed the whole top half of the screen wouldnt recognize input and this waseven after reboots and hard resets..
It wasnt til i went back to a fresh install of a custom rom where i got it back.
I havent been able to determine a culprit outside of the software in general.
Yeah, I was sure it was software because if I pull the notification bar down and slide my finger past the "dead" area on the screen, it works fine. Also, the "dead" are moves with whether you are in portrait or landscape mode. What sucks is, my Edge bar seems to not work most of the time. Wish they'd fix this, I'm very certain it's not hardware.
Update: Think I found a fix. It's been a whole day without issues. Believe it or not, change the theme you are using (I was using default, hope you were too?). I switched to the free material theme I found in the store (I like it), and have had 0 touch issues since.
*Edit, well I had 2 good days, but the issue came back. Not as frequent, it seems, but can't nail down why it happened. I did a factory reset after this update, too.
Related
Hey,
I have an HTC One black - stock os - UK unlocked version - after 4.2.2 update.
I've got a strange problem regarding the top of the touchscreen. when the phone is horizontal, the top bit (between the top bar to the first widget) is not working. the rest of the screen working fine. when I pick the device up, the screen is working fine 70% of the time. as a result, I cant open the notification bar and it thinks that I'm clicking or re-arranging my widgets.
It's weird because IT DOES work 60% of the time.
1. did any of you experienced any of this before?
2. What do you think it is? software or I have to replace the digitizer?
3. Is it just calibration problem? I tried to calibrate the device using the keyboard screen calibration and it didn't do anything.
Thanks!
Eran.
i have a similar problem and no solution so far
sandmann241 said:
i have a similar problem and no solution so far
Click to expand...
Click to collapse
so what did you do/planing to do?
eranbaruch said:
so what did you do/planing to do?
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Bump for more responses
I
I just started experiencing this same problem today as well. I was on a Google Edition 4.3 Rom for about 2 days, Viper 3.2 I believe and everything was initially working as it should. Suddenly I began experiencing the non responsive status bar. I cleared data & cache, fixed permissions, and even tried a factory reset with no luck. I then reinstalled the Rom and the problem persisted. I then downloaded and installed black jelly Rom along with a complete wipe of the entire storage after transferring important data to my PC, but the status bar was still unresponsive and it appeared the top 1/4 inch of display had a digitizer issue. I tried to restore an older backup of Venom Rom running Sense and I still had no luck, until I went into the browser so that I could rotate into landscape to see if I could access it from this orientation (don't know why that didn't cross my mind sooner?) After I pulled the notification shade in landscape I left it down and rotated back into portrait mode and drew the shade back up slowly, following through with the gesture all the way to the top of the display. Then the functionality from portrait was restored! I believe this is a software bug of some sort, but I'm contemplating returning it to stock and relocking the bootloader to return it. I'm actually using the Tmobile variant and it's only about 30 days old. My insurance will cover a replacement for a faulty unit, but who knows if will happen with another? After a Google search I discovered this was an issue that surfaced with quite a few One X's as well, so I'm thinking it may be a bug that's consistent with some HTC hardware of a different variants? Any updates or insight would be appreciated.
So I used a guide a few months back to make my HTC One into the Google Play edition. Today I finally got around to installing some updates. I went to 4.4.3 and installed it, and then noticed that there was another update out, 4.4.4, and went ahead and it installed that as well. Everything came out fine, but I'm having some issues:
The biggest is a flickering kind of screen glitch - I've attached a photo. I can't take screenshots anymore, either; it tells me that 'storage may be in use'. It goes away if I swipe or change something, but always comes back if I, say, reopen the keyboard. It happens everywhere, including the status bar.
The powerdown menu also no longer displays. My screen simply goes dark like it does when the menu opens, but it doesn't display the options. It still functions as if it's there, as I've been able to use it to shut down my phone.
I haven't been able to find anything online about it - perhaps I should just roll back to the last version I was running if I can't figure this out.
Anybody know? Wasn't having issues like this before.
dilyn said:
So I used a guide a few months back to make my HTC One into the Google Play edition. Today I finally got around to installing some updates. I went to 4.4.3 and installed it, and then noticed that there was another update out, 4.4.4, and went ahead and it installed that as well. Everything came out fine, but I'm having some issues:
The biggest is a flickering kind of screen glitch - I've attached a photo. I can't take screenshots anymore, either; it tells me that 'storage may be in use'. It goes away if I swipe or change something, but always comes back if I, say, reopen the keyboard. It happens everywhere, including the status bar.
The powerdown menu also no longer displays. My screen simply goes dark like it does when the menu opens, but it doesn't display the options. It still functions as if it's there, as I've been able to use it to shut down my phone.
I haven't been able to find anything online about it - perhaps I should just roll back to the last version I was running if I can't figure this out.
Anybody know? Wasn't having issues like this before.
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Click to collapse
Bump, same problem, same situation. Rolled back to 4.4.3 for now
Hey all, i recently flashed the factory image for 5.0.1 and all of a audden auto rotate stopped working. It did fall put of my picket from about 3 feet onto the ground. Nothing externally was harmed . however, i cant remember if i had issues wuth rotating the screen after flashing the factory image and before i dropped it... Im wondering if anyone else has experienced this from either a physical drop or from a bad factory image flash. Thanks...
Similar Issues
spunks3 said:
Hey all, i recently flashed the factory image for 5.0.1 and all of a audden auto rotate stopped working. It did fall put of my picket from about 3 feet onto the ground. Nothing externally was harmed . however, i cant remember if i had issues wuth rotating the screen after flashing the factory image and before i dropped it... Im wondering if anyone else has experienced this from either a physical drop or from a bad factory image flash. Thanks...
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Click to collapse
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
CJsWorld said:
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
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Is the auto-rotate icon enabled, or greyed out on the quick settings pulldown ?
githyanki said:
Is the auto-rotate icon enabled, or greyed out on the quick settings pulldown ?
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Yep, it is there, I can toggle between on and off, I can also select it in the accessibility menu too.
CJsWorld said:
I am having similar issues, however, my device was not dropped nor was it flashed. The last thing I remember doing was turning the phone to landscape to watch a youtube video, then when exiting the video to select a new one it would not rotate back. I didnt think anything of it at first, but then when I couldnt rotate videos to full screen I became suspicious that there was something wrong. Checked other apps to see if they would rotate, no dice. I have checked the sensors with "Check My Android" and they are all working fine, however, the calibration is way out. I have also rest to factory settings, and the issue persists.
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Click to collapse
now that you mention it, i also remember this happening after watching a youtube video... strange thing is, ive done everything - factory reset and its still an issue. im going to try and do another factory image instiall and start from scratch. ill post back
---also yes, i toggle between rotate and non-rotate and the issue is still present.
sadly after a factory image install, auto rotate is still not working
EDIT: TRIED AGAIN AND AUTO ROTATE IS WORKING... but now my cell service is not working. I'm chalking it up to a bad factory image download and trying yet again....
EDIT #2: did another factory image install and radio is working. and auto-rotate works... PHEW
spunks3 said:
now that you mention it, i also remember this happening after watching a youtube video... strange thing is, ive done everything - factory reset and its still an issue. im going to try and do another factory image instiall and start from scratch. ill post back
---also yes, i toggle between rotate and non-rotate and the issue is still present.
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I had a conversation, with Motorola support and they seem to think the only option is repair/replace. I will be speaking to a memeber of the aftercare sales team tomorrow, ill update tomorrow.
Hey I'm having a similar issue, I bought my nexus 6 in mexico no more than a month.. Today it slipped from my pants and felt screen down.. Had a few scratches but nothing to bad.. Well I haven't noticed that after the fall my auto rotate is not working.. Camera, videos, photos etc. Nothing auto rotates, the only thing I can see in landscape is YouTube because of the option to see it on landscape.. I don't know what to do, I have re booted the phone 3 times and nothing.. I'm thinking in installing the firmware or something like that but I need some help with it.. I don't know if someone can help me this???
Having both issues.. No auto-rotate and I've lost all cellular connectivity. Wifi works fine though. The heck is going on?
Has anyone else found a resolution to this?
All of a sudden mine decided to stop rotating earlier today and even though I can toggle it in the quick settings, nothing changes. I've since rebooted a couple of times but no luck so far. I'm on 5.0.1 by the way, non rooted, straight out of the box.
Edit: I've downloaded "Accelerometer Monitor" and confirmed that the accelerometer is responsive in Y,Z axis but the X axis was flat lining. I gave it a gentle slap onto the palm of my hand and all of a sudden the X axis jumped to life. It's as if the axis was stuck or something. It's responding now, though I have still had a few strange issues, like apps going to landscape when the phone was being held in portrait.
I been having this annoying issue with the top left corner not responding to touch. This will often happen when I'm in a app or have multiple apps open. This never happened before. Until I got this replacement device. Has anyone else experience this issue?
can you remember if you were plugged in to the power source? I've had that few times using the phone while charging. unplug it then problem goes away. I think it's a known issue from the LG OS/software. it happens rarely so I don't really see that as a problem but surely a bug needs to be fixed.
I am having the same exact problem with my S6 edge. And looking around the Web, I've found that many others seem to be having the same problem with various devices. The only common link I've seen so far is lollipop.
Even if you rotate the screen, the dead area moves with the rotation and you still can't click on that area to access the menu, etc.
Of course, I can't find anyone official to acknowledge the problem, so I'm not sure what we can do.
Wow that's sucks. A buddy of mine is having the same issue with lollipop 5.1 I'm having this problem now after getting a brand new unopened lg g4.
Kingaries79 said:
I been having this annoying issue with the top left corner not responding to touch. This will often happen when I'm in a app or have multiple apps open. This never happened before. Until I got this replacement device. Has anyone else experience this issue?
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I had the same issue a few days ago. This was after I flashed back to stock and just finished adding all my apps back. I don't know if flashing back or adding an app caused it. All I did was kdz back and my top left corner started working again.
Try to remove facebook messenger , restart and try it will be solved (worked with me )
FB Messenger is definitely the problem. I can pretty much guarantee it. Been testing it here and that's what I keep seeing as the cause of the issue.
samseed101 said:
FB Messenger is definitely the problem. I can pretty much guarantee it. Been testing it here and that's what I keep seeing as the cause of the issue.
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How did you come to that determination?
Kingaries79 said:
How did you come to that determination?
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The short version, a buttload of testing with various different phones between myself and other digital forensic examiners. Can't exactly say WHAT is causing it in their code. But we can comfortably say that it is being caused by the app. We have some speculation as to the problem, but not enough to exactly pinpoint it. But we can comfortably saw that it's Facebook Messenger.
I uninstalled the app and my screen started to work properly again. Kinda wish I knew this 3 replacement phones ago.
This happened to me yesterday and that was completely by mistake. I had the marshmallow update for sometime now and not experienced any major issues other than the random heating (while charging) and some drains at times.
The major issue occurred to me yesterday, when my mutli-window function got disabled by some how and then the phone did not respond to any of my finger touches anywhere on the screen. I have a password lock screen and that too stopped working because the touch response system was not usable. After a struggle for many hours and one sleepless night, the next morning, when I was just thinking of sending the phone to the service center; it just came to my mind and I tried out the SPen and that was working just fine. :victory:
So, using SPen I unlocked my phone and tried to understand what changed. As I normally enable a few functions on my phone, it easily came to my notice that the multi-window function was disabled. So, again using the SPen I enabled it and Voila!! the finger touch started working back.
This is pretty crazy and never experienced this before the marshmallow update.
PS: Even the backlit hard buttons ( left one, home, back right ) had stopped working for me for that instance.
Anyone has any clue on it?
Did you do a reset after the upgrade?
donalgodon said:
Did you do a reset after the upgrade?
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Yes, as I said the upgrade was not the issue, the issue is disabling "multi-windows" made the phone unusable for sometime till I enabled it back and it started working fine. The issue is something with that "multi-window" on marshmallow update.
I don't intend to go back to older version now.
vaibhavgaikwad said:
Yes, as I said the upgrade was not the issue, the issue is disabling "multi-windows" made the phone unusable for sometime till I enabled it back and it started working fine. The issue is something with that "multi-window" on marshmallow update.
I don't intend to go back to older version now.
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With all due respect, there's no way to know if the "upgrade was not the issue" unless you actually did a wipe/reset to rule out the crud remaining particularly between major version number leaps.
I tested what you described as the cause of your problem on my wiped/reset device and the problem is not happening for me. Enabling and disabling multi-window causes no issues in my case.
IT might be worth doing a wipe/reset if you haven't. (It's not clear from your response if you have or not done so).
donalgodon said:
With all due respect, there's no way to know if the "upgrade was not the issue" unless you actually did a wipe/reset to rule out the crud remaining particularly between major version number leaps.
I tested what you described as the cause of your problem on my wiped/reset device and the problem is not happening for me. Enabling and disabling multi-window causes no issues in my case.
IT might be worth doing a wipe/reset if you haven't. (It's not clear from your response if you have or not done so).
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Click to collapse
I think I have been more clear and transparent, if you says the multi-window is not an issue then it may be something else which I am not aware of. Though I know that over that particular day nothing new was installed on my phone (so I doubt it can be other software).
Why I am sure its the marshmallow update is because the older version I had tried disabling the mutli-window and the phone worked well, only with the marshmallow update the phone got weird (that too with that multi-window disabled) and enabling the multi-window made it work, so that's my point.
To answer you question on "Did I do a reset", the answer is no I did not, I rebooted (and shut) it couple of times thinking its overloaded but it did not change my situation. Only after I realized that SPen was working fine I could unlock the phone and enable the mutli-window and there after it started responding well to my finger touches too. It's working good today as I write this response. I can once again disable mutli-windows and check if it goes weird again. Let me know if you want me to do that?
Regards.
I recognize that doing a reset can be a pain, but it's probably worth it in the long term. It's up to you, but if it were me, I'd do a reset and start fresh.
When you make major version leaps, the chances of problems increases dramatically over point releases. (i.e. going from 5.x to 6.x is bigger than going from 5.0 to 5.1)