Top left corner will not respond randomly - T-Mobile LG G4

I been having this annoying issue with the top left corner not responding to touch. This will often happen when I'm in a app or have multiple apps open. This never happened before. Until I got this replacement device. Has anyone else experience this issue?

can you remember if you were plugged in to the power source? I've had that few times using the phone while charging. unplug it then problem goes away. I think it's a known issue from the LG OS/software. it happens rarely so I don't really see that as a problem but surely a bug needs to be fixed.

I am having the same exact problem with my S6 edge. And looking around the Web, I've found that many others seem to be having the same problem with various devices. The only common link I've seen so far is lollipop.
Even if you rotate the screen, the dead area moves with the rotation and you still can't click on that area to access the menu, etc.
Of course, I can't find anyone official to acknowledge the problem, so I'm not sure what we can do.

Wow that's sucks. A buddy of mine is having the same issue with lollipop 5.1 I'm having this problem now after getting a brand new unopened lg g4.

Kingaries79 said:
I been having this annoying issue with the top left corner not responding to touch. This will often happen when I'm in a app or have multiple apps open. This never happened before. Until I got this replacement device. Has anyone else experience this issue?
Click to expand...
Click to collapse
I had the same issue a few days ago. This was after I flashed back to stock and just finished adding all my apps back. I don't know if flashing back or adding an app caused it. All I did was kdz back and my top left corner started working again.

Try to remove facebook messenger , restart and try it will be solved (worked with me )

FB Messenger is definitely the problem. I can pretty much guarantee it. Been testing it here and that's what I keep seeing as the cause of the issue.

samseed101 said:
FB Messenger is definitely the problem. I can pretty much guarantee it. Been testing it here and that's what I keep seeing as the cause of the issue.
Click to expand...
Click to collapse
How did you come to that determination?

Kingaries79 said:
How did you come to that determination?
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Click to collapse
The short version, a buttload of testing with various different phones between myself and other digital forensic examiners. Can't exactly say WHAT is causing it in their code. But we can comfortably say that it is being caused by the app. We have some speculation as to the problem, but not enough to exactly pinpoint it. But we can comfortably saw that it's Facebook Messenger.

I uninstalled the app and my screen started to work properly again. Kinda wish I knew this 3 replacement phones ago.

Related

[Q] random reboot/mms bug?

Hi there,
just wondering if anyone else are having issues of their phone randomly rebooting? does anyone know of a fix?
also, sending photos as an attachment does not work. in order to send a photo to anyone on your contact list.
found a work around by going through gallery and sending it directly from there.
if anyone know of a fix for either issues. the help would be greatly appreciated.
Thanks,
kevin
I've had several random reboots. Oddly enough, they usually occurred overnight when I wasn't using the phone. I would hear the vibration on my windowsill and saw it was rebooting. I did a factory reset yesterday and while in the midst of setting everything up on my phone, it rebooted again. I thought that maybe there was too much going on and it overloaded. But last night when I was out and not using my phone, it rebooted again. I'm gonna have to go to Verizon to swap the phone.
It keeps happening on mine, but almost always in the car while attached with BT. I'm wondering if BT has something to do with it, in my case.
Same thing
I am also experiencing the issue specifically at night. I have yet to actually have it interrupt me in anything but its still a concern. Just curious about whether for those of you who are experiencing it are using the Assist app or Android Assistant?
I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.
It happened again to me this morning as soon as I got in the car and it connected to Bluetooth. Once it reboots, it's solid.
MVPete1 said:
I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.
Click to expand...
Click to collapse
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.
I can't get Assist to work at all. I typically listen to podcasts in the car and when texts come in I get a notification sound but I've never had one read to me. I disabled Assist to see if this was the cause of my Bluetooth reboots, and it's not.
With Assist disabled entirely, each time my phone pairs with Bluetooth it connects but the moment I start to play something it reboots. It's very consistent.
Phibaroptik said:
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.
Click to expand...
Click to collapse
Just wanted to let everyone know that I haven't had any reboots with the new phone. I exchanged my old one for this one on Monday and so far everything's been good.
I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.
ricwhic414 said:
I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.
Click to expand...
Click to collapse
Same here and wondering if that's "Normal" too...
My Moto X turns off at night during charging.

[Q] Bug with text getting really small

Hey guys, so I got my Pebble a few days ago and I noticed a weird glitch that has happened to me everyday where the text would randomly get really small on the watch face and any notification. I think it might have to do with Glance, because Glance seems to freeze up when this happens and eventually reboots. The text goes back to normal after this. This isn't a huge problem since it reboots very quickly, but I was just curious if there might be a fix Thanks.
So, this bug is occurring almost everyday. Again, it reboots in literally 2 seconds so it's not a huge deal, but I was just curious if anyone else had the problem. I took a picture when it happened, it's not very clear. Basically, the text gets very small and then if I go into Glance, I see this http://imgur.com/CP3dTa3. Half the screen is black and then right after I try to scroll within the screen it reboots and then it's fine for a day or so. I think it's most likely a problem with glance but I'm not sure.
PsychDrummer said:
Hey guys, so I got my Pebble a few days ago and I noticed a weird glitch that has happened to me everyday where the text would randomly get really small on the watch face and any notification. I think it might have to do with Glance, because Glance seems to freeze up when this happens and eventually reboots. The text goes back to normal after this. This isn't a huge problem since it reboots very quickly, but I was just curious if there might be a fix Thanks.
Click to expand...
Click to collapse
I've experienced this too, the small text anyway. I've never gone to look at Glance when it happens. I'll try to remember to check that next time it happens.
Unfortunately I can't really be of much help with a fix.
Sent from my LG-D801
Mandroid421 said:
I've experienced this too, the small text anyway. I've never gone to look at Glance when it happens. I'll try to remember to check that next time it happens.
Unfortunately I can't really be of much help with a fix.
Sent from my LG-D801
Click to expand...
Click to collapse
I guess I can try uninstalling glance and see if the problem disappears.
That's a bug with pebble and 3rd party apps. I've noticed it with other 3rd party apps other then glance.
I have to notice that on pebble after a factory reset and no 3rd party app.
Sent from my HTC One using Tapatalk
The small print means that the Pebble is running out of memory, usually caused by third party apps. Glance has this problem and that's the reason I don't use it. With 2.x firmware I haven't had the issue, but still not using Glance, so i don't know if the problem is solved
Verstuurd vanaf mijn Xperia Z
Thanks guys for the explanation. I suppose that makes sense. Again, not a huge issue, just my thing is that I want to make sure it's not a defect in the device.

[Q] JB 4.3 works like a charm, might not be hardware issue ?

Hello
Ive had numerous problems while i was on KK 4.4.2 .681 and .757 with freezeing phone, random reboots(usually once a day) and touch screen issues.
I have asked alot here and over at Sonys support forum and ppl began to point out that i could very well have a hardware problem. Although the problems i have had on KK wasnt that odd. Since ive read about others having theese problems.
But early monday morning i thought that hmm why not try what a dude here suggested. Wipe the phone completley with cache, dalvik cache and all that and flash the latest 4.3 firmware with JB. Hmm oki well i did that, and so far i havent had any reboots, or any freezes. Camera is QUICK and takes better pictures. At some point i thought the touch was acting weird but that could just be the app itself freaking out, it was only for a few seconds and after that everything was working like it should. Battery time is better aswell(although it goes down to 75% quite fast but after that its slooooow).
So do you still think i might have hardware issues ? I was about to ship my phone back to China but now it feels like it is pure software issues. And i have had big troubles with the retailer to accept this as a warranty matter since he belives its a software issue.
But then again, my phone aint operating good at all with KK 4.4.2
So far everything is fine with the phone, missing some stuff from KK but not the end of the world. But im still testing. If it will remain on without a freeze until the end of the week i could be quite certain that it is KK that ****s up my phone totally.
Please respond with thoughts.
Who told you to wipe your phone? ..lol..
Just my thoughts about touch screen, I replaced 2 days ago my "lucid" classic transparent screen protector with one Anti-Glare, which is not lucid glass like many but is rough and it influence a little little bit on the visualization of the screen, tiny, tiny thing but the touch screen is much much more responsive.
Classic issue with touch screen, unlock with patterns, with the lucid screen protector sometimes it skipped the touch and I had to try 2 times to unlock the phone if the phone was put on the table without hold it. With the new screen protector it not skip anything.
Sometime a stupid thing can be the issue.
Could be the screen protector, remember the first one I had was a antiglare, and as far as I remember I didn't have those issues then. Now I have ultraclear one. Could be that, you never know. I do have tempered glass one wich I haven't used.
Just before the phone actually froze for a few seconds just when I took a picture, but it came back with no reboot. And I got a msg on WhatsApp and messenger at the same time so that could be what was causing the lag this time. Hopefully
Sent from my C6903 using XDA Free mobile app
Still no reboot! Used camera alot and done all sorts of stuff.
And today I changed my screenprotector to see if that would rectify the touchscreen issue. I used a tempered glass screen protector. O my god how much better that protector feels! But still testing for any issues
Sent from my C6903 using XDA Free mobile app
Some updates.
No random reboots!
But two other odd things occurred and one of them is known.
1. Touchscreen went crazy, it didn't press what I wanted and so on. I noticed it actually swiped on the keyboard. Turned that function off and unistalled the app "Color notes". Touch screen bugs are known and Sony even admitted it so.
2. I couldn't send sms today, tried to several but got error. Data and so on still worked. Restarted the phone and then it worked again (might just be coincidence). Although I noticed that it at some point it had trouble sending data, took forever to get connection even though I had 3-4 pins reception. Also noticed when that sms bug occurred that it switched from 2 pins to full every time I opened the sms to send.
But still no reboots. These things maybe would trigger reboots with kitkat, I dunno.
Sent from my C6903 using XDA Free mobile app
Jonas740 said:
1. Touchscreen went crazy, it didn't press what I wanted and so on. I noticed it actually swiped on the keyboard. Turned that function off and unistalled the app "Color notes". Touch screen bugs are known and Sony even admitted it so.
Click to expand...
Click to collapse
I have it all the time, I mean not the touch screen going crazy but the swipe one on keyboard, it happen always when I click on the letter A on left side, it really piss me off.
I think I have to turn off the swipe thing too.
Ye I've read about ppl having issues like we do and they just turned it off and then it works. Sony said they would fix the touchscreen issues in updates but still not fixed.
Btw, have you noticed that the "swipe" to turn off the alarm clock is less sensitive? It takes some trys to swipe to turn it off. Although it is a good thing because it makes me pissed and I have to concentrate to turn it off wich makes me to get up Might be an intended "bug".
Sent from my C6903 using XDA Free mobile app
Jonas740 said:
Ye I've read about ppl having issues like we do and they just turned it off and then it works. Sony said they would fix the touchscreen issues in updates but still not fixed.
Click to expand...
Click to collapse
Yeah, they are very lazy to fix this issues but they are not to put on the market a "new" device and forgot about Z1.
Jonas740 said:
Btw, have you noticed that the "swipe" to turn off the alarm clock is less sensitive? It takes some trys to swipe to turn it off. Although it is a good thing because it makes me pissed and I have to concentrate to turn it off wich makes me to get up Might be an intended "bug".
Click to expand...
Click to collapse
Yes, Yes, I am glad that I am not alone. It was less sensitive even before I turned off the "keyboard swipe" thing. So not really know if it's related to that features, it shouldn't, but you confirmed a "bug" which was keeping me thinking. O Lord, I dream about a Z1 bugs free! (dream only)
might not be
eclyptos said:
Yes, Yes, I am glad that I am not alone. It was less sensitive even before I turned off the "keyboard swipe" thing. So not really know if it's related to that features, it shouldn't, but you confirmed a "bug" which was keeping me thinking. O Lord, I dream about a Z1 bugs free! (dream only)
Click to expand...
Click to collapse
Well that Alarm swipe might not be a bug actually, ive tried it back and forth and if you "lazy" swipe it fast like you would when it rings in the morning it wont turn off. But if you do apply pressure and swipe slow it will turn off. Not a huge problem for me since it actually help me getting out of bed
Jonas740 said:
Well that Alarm swipe might not be a bug actually, ive tried it back and forth and if you "lazy" swipe it fast like you would when it rings in the morning it wont turn off. But if you do apply pressure and swipe slow it will turn off. Not a huge problem for me since it actually help me getting out of bed
Click to expand...
Click to collapse
Of curse, it help me too, I get angry because of that so I have to leave my bed ..LOL..
The thing is, who know if it was meant to be like that? It was made with that purpose? Because if it isn't then it's a "bug".

1/2 Screen Freezes in Landscape Video Playback

Is anyone else having issues with video playback in landscape mode? 1/2 the screen freezes and the other half continues to play the video. It is the weirdest thing. Taking a screenshot shows the normal output. Trying to find out if this is common or if there's something up with my phone
I've had half screen turning black. Seems to happen after daydreaming for me, and coming out of landscape orientation even though the daydream never actually went landscape. Seems like a couple weird problems at the same time. Had to reboot to get out of the freeze. I've turned off daydream for now...will see if the freeze happens elsewhere.
1/2 Screen Freezing
Rizz67 said:
Is anyone else having issues with video playback in landscape mode? 1/2 the screen freezes and the other half continues to play the video. It is the weirdest thing. Taking a screenshot shows the normal output. Trying to find out if this is common or if there's something up with my phone
Click to expand...
Click to collapse
I've experienced the same problem, the first half freezes while the second half continues with the video. I've had this phone for a week, and has happened about 5 times now. Have you gotten any more information as to why this is happening?
Have you guys changed your DPI? This issue seems to happen at certain DPI intervals.
I just posted a thread about this issue. I didn't notice your thread This issue is making me crazy I am wondering if this is a kernel related issue. I am on lean.
rman18 said:
Have you guys changed your DPI? This issue seems to happen at certain DPI intervals.
Click to expand...
Click to collapse
I have not changed anything regarding dpi settings. In fact, ive kept this stock....for now. I was worried it was just me but it seems to be affecting other people. 64gb Blue if there is any correlation between model number.
My DPI is stock. 64gb white. Rooted, unlocked stock bootloader, stock kernal/rom. I did figure out that a simple screen off then back on corrected the issue.
Still weird...
SGT said:
My DPI is stock. 64gb white. Rooted, unlocked stock bootloader, stock kernal/rom. I did figure out that a simple screen off then back on corrected the issue.
Still weird...
Click to expand...
Click to collapse
Yup that seems to clear it, however when you are showing off this massive behemoth to all your friends playing a video , it just gets a little annoying having to power off unlock and reload. I'm wondering if its been submitted to google as a bug.
I think it's lollipop issue
Rizz67 said:
Yup that seems to clear it, however when you are showing off this massive behemoth to all your friends playing a video , it just gets a little annoying having to power off unlock and reload. I'm wondering if its been submitted to google as a bug.
Click to expand...
Click to collapse
I was hoping that 5.0.1 would fix this. Still happens in both portrait and landscape modes.
Witek_M said:
I was hoping that 5.0.1 would fix this. Still happens in both portrait and landscape modes.
Click to expand...
Click to collapse
This issue was driving me nuts all this morning. I don't know what to do anymore.
NICEGYPT said:
This issue was driving me nuts all this morning. I don't know what to do anymore.
Click to expand...
Click to collapse
For me it happens with apps that have lots of motion on the screen. Waze navigation is where I notice it most. Two three times during 40 minute commute. Never happened using Google navigation.
Witek_M said:
For me it happens with apps that have lots of motion on the screen. Waze navigation is where I notice it most. Two three times during 40 minute commute. Never happened using Google navigation.
Click to expand...
Click to collapse
I am worried this is going to be a hardware issue. Look at this it's Moto issue I believe
http://forums.androidcentral.com/mo...t-half-screen-freezes-randomly-since-ota.html
EDIT... I have called Tech Support and they aware of this issue and they sending me another one over night
NICEGYPT said:
I am worried this is going to be a hardware issue. Look at this it's Moto issue I believe
http://forums.androidcentral.com/mo...t-half-screen-freezes-randomly-since-ota.html
EDIT... I have called Tech Support and they aware of this issue and they sending me another one over night
Click to expand...
Click to collapse
So they confirmed that this is a Hardware issue? Where did you buy the phone from? Mine was direct from Motorola
Rizz67 said:
So they confirmed that this is a Hardware issue? Where did you buy the phone from? Mine was direct from Motorola
Click to expand...
Click to collapse
I got mine from tmobile. One of the employees over there has the phone so the tech was on the phone put me hold to check with his co-worker and he came back and told me yeah his coworker has this issue with his phone. He sent me a replacement and it's going to arrive today it's already out for delivery. I asked him so if this one have the same issue he said you can request a new phone equal to the value of the nexus due an on going issue with the phone. So we will see
Mine just frooze up yesterday I think just viewing an email only had the phone two days bone stock yet.
wooddale said:
Mine just frooze up yesterday I think just viewing an email only had the phone two days bone stock yet.
Click to expand...
Click to collapse
Yeah, there is no matter what you do on the phone it just freeze up and you have to turn the screen off and turn it back on to fix it.
NICEGYPT said:
Yeah, there is no matter what you do on the phone it just freeze up and you have to turn the screen off and turn it back on to fix it.
Click to expand...
Click to collapse
Mine wasnt that easy I had ti use buttons power vol down to get phone to reboot.
wooddale said:
Mine wasnt that easy I had ti use buttons power vol down to get phone to reboot.
Click to expand...
Click to collapse
do you mean your device completely froze or just half of the screen?
NICEGYPT said:
do you mean your device completely froze or just half of the screen?
Click to expand...
Click to collapse
V
Completely froze

[Q] LG G Watch R Freezing and Getting Static Screen Since Update

Hello, I have received an update to Android Wear 5.0.1 yesterday on my LG G Watch R. Ever since I've updated it, the watch as been freezing and giving me a static screen. The screen will remain there for 5-10 minutes and then it will act fine again, but then it will randomly freeze and give this issue again. I deeply regret updating as the watch has been perfectly fine and running smooth before the update. I will try to attach a picture of the screen, but has anyone else run into this problem? Is there a possible fix?
rsharzaman said:
Hello, I have received an update to Android Wear 5.0.1 yesterday on my LG G Watch R. Ever since I've updated it, the watch as been freezing and giving me a static screen. The screen will remain there for 5-10 minutes and then it will act fine again, but then it will randomly freeze and give this issue again. I deeply regret updating as the watch has been perfectly fine and running smooth before the update. I will try to attach a picture of the screen, but has anyone else run into this problem? Is there a possible fix?
Click to expand...
Click to collapse
I have a some what simillar problem.
After the update my custom faces no longer go on standby mode.
I'd remove all wear related apps on your phone. Uninstall android wear too. Then I'd factory reset my watch. Reinstall wear from the market and see if the problem persists
fr0st420 said:
I'd remove all wear related apps on your phone. Uninstall android wear too. Then I'd factory reset my watch. Reinstall wear from the market and see if the problem persists
Click to expand...
Click to collapse
This sounded like a hopeful idea but upon resetting to factory settings, the device shut off and reboot(as expected) and then it just gave a static screen. The static screen stayed there for five minutes and it allowed to select a language, ect. I have just re-installed Android Wear onto my phone(I had it uninstalled before resetting the watch) and it is now paired and it is behaving as it did after updating it yesterday, just giving me random static screens I'm leaving the country tomorrow, but I will be checking back for any solutions between now and then. Anything would be helpful. But it does look like I will be contacting LG about the matter, it doesn't seem to be a common issue to have a static screen...
Some face are not compatible with new face api in V5. Try with a LG Standard face (Camping) to see if you freeze or not ?
I have issue with intellicom, weather Watchface..... now I'm trying original face and no issue in 24H
rsharzaman said:
but has anyone else run into this problem? Is there a possible fix?
Click to expand...
Click to collapse
My first one did this, but would not get normal until the battery was empty, charging it did cause a reboot. Contacted LG, they said a Hardware failure, and send me a email with their conclusion (i send them a picture, with a description) so if the webshop i bought it from was reluctant to swap it for a new one, i was supported by this, not necessary, they swapped it, that one got the blinking issue, and now i have a third new one Get it replaced!
dersie said:
Some face are not compatible with new face api in V5. Try with a LG Standard face (Camping) to see if you freeze or not ?
I have issue with intellicom, weather Watchface..... now I'm trying original face and no issue in 24H
Click to expand...
Click to collapse
I've tried this as well with the suit face and there was no difference unfortunately
RoosW said:
My first one did this, but would not get normal until the battery was empty, charging it did cause a reboot. Contacted LG, they said a Hardware failure, and send me a email with their conclusion (i send them a picture, with a description) so if the webshop i bought it from was reluctant to swap it for a new one, i was supported by this, not necessary, they swapped it, that one got the blinking issue, and now i have a third new one Get it replaced!
Click to expand...
Click to collapse
I might just go ahead an do this once I get back home. This morning the screen was acting very odd as I was swiping through notifications and it just began blinking and showing black lines near the edge. It stopped once I hit the power button twice. I'll just get it exchanged before it gets worse Thanks guys, I really appreciate it. Hopefully I get lucky the second time!

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