[Q] random reboot/mms bug? - Moto X Q&A

Hi there,
just wondering if anyone else are having issues of their phone randomly rebooting? does anyone know of a fix?
also, sending photos as an attachment does not work. in order to send a photo to anyone on your contact list.
found a work around by going through gallery and sending it directly from there.
if anyone know of a fix for either issues. the help would be greatly appreciated.
Thanks,
kevin

I've had several random reboots. Oddly enough, they usually occurred overnight when I wasn't using the phone. I would hear the vibration on my windowsill and saw it was rebooting. I did a factory reset yesterday and while in the midst of setting everything up on my phone, it rebooted again. I thought that maybe there was too much going on and it overloaded. But last night when I was out and not using my phone, it rebooted again. I'm gonna have to go to Verizon to swap the phone.

It keeps happening on mine, but almost always in the car while attached with BT. I'm wondering if BT has something to do with it, in my case.

Same thing
I am also experiencing the issue specifically at night. I have yet to actually have it interrupt me in anything but its still a concern. Just curious about whether for those of you who are experiencing it are using the Assist app or Android Assistant?

I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.

It happened again to me this morning as soon as I got in the car and it connected to Bluetooth. Once it reboots, it's solid.

MVPete1 said:
I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.
Click to expand...
Click to collapse
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.

I can't get Assist to work at all. I typically listen to podcasts in the car and when texts come in I get a notification sound but I've never had one read to me. I disabled Assist to see if this was the cause of my Bluetooth reboots, and it's not.
With Assist disabled entirely, each time my phone pairs with Bluetooth it connects but the moment I start to play something it reboots. It's very consistent.

Phibaroptik said:
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.
Click to expand...
Click to collapse
Just wanted to let everyone know that I haven't had any reboots with the new phone. I exchanged my old one for this one on Monday and so far everything's been good.

I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.

ricwhic414 said:
I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.
Click to expand...
Click to collapse
Same here and wondering if that's "Normal" too...

My Moto X turns off at night during charging.

Related

Captivate random shuts down

I was wondering if anyone else's Captivate has shut down automatically? It happened 3 times yesterday the screen goes into standby mode but if you try waking it up you had to pull the battery.
Last night I let it completely drain then completely charged it. When I picked it up it read 99% battery immediately. I went to get ready for work and check my email and it was shut off. I had to restart it again. Since then it seems as if the battery is lasting longer.
random shutting down
Okay so i had this problem but it only arises for me when i do a few things. i have spent hours scratching my head about what it could be and through process of elimination i found on my phone it was one of two things.
1.) make sure that if you are using the auto kill feature in ATK that its not set to anything above safe
2.) if your using setcpu with profiles selected and have a very low profile for when the screen is off then try ramping that profile up a little bit to give the phone a chance to run background processes a little easier and actually wake up when you want it to!
hope it helps and if you give me info about what is going on then that should help us help you.
ice3186 said:
Okay so i had this problem but it only arises for me when i do a few things. i have spent hours scratching my head about what it could be and through process of elimination i found on my phone it was one of two things.
1.) make sure that if you are using the auto kill feature in ATK that its not set to anything above safe
2.) if your using setcpu with profiles selected and have a very low profile for when the screen is off then try ramping that profile up a little bit to give the phone a chance to run background processes a little easier and actually wake up when you want it to!
hope it helps and if you give me info about what is going on then that should help us help you.
Click to expand...
Click to collapse
I havent been using ATK at all. Also does SetCPU really work with the hummingbird processor? When it boots it always kicks down to 19.2 which is obviously too low. I removed it just in case. I also set it back to the default settings. I would really enjoy SetCPU to save battery if it works of course. I thought it only works on HTC devices and Motorola devices?
i had setCPU on my phone yesterday and it was freezing like you describe when trying to bring it out of standby. I pulled the battery twice before i said F-it and took the program off. If you were using setCPU i'd say that was your problem.
domin8 said:
i had setCPU on my phone yesterday and it was freezing like you describe when trying to bring it out of standby. I pulled the battery twice before i said F-it and took the program off. If you were using setCPU i'd say that was your problem.
Click to expand...
Click to collapse
I deleted SetCPU and I thought it might be Screebl so I disabled it. Sure as hell it just went to a black screen and shut off again. God this is beyond annoying. I dont want to have to bring back this great phone but I need the phone to work.
We've also got to think, Samsung just released this phone. The more we do to it from the market, the more things are gonna happen.
Most devs haven't had the time to really test and relay bugs from this phone that would cause other errors.
madjsp said:
We've also got to think, Samsung just released this phone. The more we do to it from the market, the more things are gonna happen.
Most devs haven't had the time to really test and relay bugs from this phone that would cause other errors.
Click to expand...
Click to collapse
Yes but if I am correct none of these issues will be fixed until they decide to release FroYo?
EDIT: I just tried removing the MicroSD to see if that resolved the issue. Shocker...it didnt...
spyz88 said:
I was wondering if anyone else's Captivate has shut down automatically? It happened 3 times yesterday the screen goes into standby mode but if you try waking it up you had to pull the battery.
Last night I let it completely drain then completely charged it. When I picked it up it read 99% battery immediately. I went to get ready for work and check my email and it was shut off. I had to restart it again. Since then it seems as if the battery is lasting longer.
Click to expand...
Click to collapse
This has happened to me once. Came out of a meeting, pulled it out of my pocket, and couldn't get it to wake from sleep. I have not installed SetCPU, so it's not that. Not sure what the root cause was.
What apps do you have installed would probably be the more relevant question. And what have you changed?
Mine is doing the same **** and it is driving me NUTZ!!! I thought SetCPU first so I uninstalled and rebooted. Phone is still doing it. Please someone figure this out quickly. I am going through my apps one by one and uninstalling them to try to pinpoint the problem. Subscribing to the thread.
Interesting.... I haven't heard this happen to me yet so its probably an application or process your guys all have in common.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have a feeling it is setcpu. I just did a reboot after installing and now it is not happening. Cross my fingers!
I'm having the same issue and I never had setCPU installed. sucks..
-Teklock
Like a lot of you, I started uninstalling my apps one by one when this happened. It stopped restarting after I finally uninstalled Launcher Pro. After that, the phone stayed on the whole night last night. It's weird because it worked with Launcher Pro for a good 2 days.
I'm also experiencing this issue, ad i've only downloaded a few apps.
Has anyone exchanged their phone over this yet?
Teklock said:
I'm having the same issue and I never had setCPU installed. sucks..
-Teklock
Click to expand...
Click to collapse
I reflashed to stock firmware and I'm still having an issue. I noticed that if you take the battery cover off the battery and push on it then it seems like it has a little give to it. Can anyone who is not having this problem confirm? Also, anyone who has this issue, please see if your battery has a little give to it.
It should be on the side WITHOUT the contacts. Also, if this doesn't work I'm bringing the phone back. I already had a problem with the first one and since this is my 2nd exchange AT&T wont exchange it anymore. They told me I need to go through the warranty. They are out of their minds the phone isn't even a week old. Never had these problems with HTC...
EDIT: I uninstalled ADW Launcher as a test to see if thats it.
EDIT 2: Make sure the battery door is covered tightly. I pushed mine all the way down until it clicks. Hold it down and then close the slider. I think this actually might fix the issue.
Anyone figure out why this keeps on happening? I've reflashed the stock as well and it still occurs randomly.
Strange this dosnt happen to me, and i installed setcpu(performance governor 1ghz/800mhz) but uninstalled it after seeing that it ****'s up gles 2 rendering...
I found this thread via Google search, and I just wanted to add that my phone started doing this last night, however, I have not added anything to my phone, nor is it modded in any way. It's completely stock. The only thing I have done thus far was remove all of the extra home pages and rearrange some app icons, and that was on Thursday and Friday. It does it both when it goes to sleep normally or if I hit the sleep/power button.
I narrowed mine down to SetCPU being underclocked while asleep. Bumped up the minimum clock and took off the profile I had set, phone hasn't rebooted in 4 days.

[Q] nc randomly reboots

Hey guys, my nookcolor has been randomly rebooting since i rooted it. Never while i was using it, i just sometimes hear the bootup sound, and look to find that my book is now on.
Im just concerned this will affect my battery, and i also don't want it rebooting while im using it.
I noticed it doing this one time, but right after i powered it off. In use, it has never rebooted on me (yet)..
This is why we so desperately need a custom ROM. Remove the B&N bloat, and start with a clean 2.2 (or even 2.3 now) base, and really open her up..
Divine_Madcat said:
I noticed it doing this one time, but right after i powered it off. In use, it has never rebooted on me (yet)..
This is why we so desperately need a custom ROM. Remove the B&N bloat, and start with a clean 2.2 (or even 2.3 now) base, and really open her up..
Click to expand...
Click to collapse
I still want to use the B&N stuff. Any rom that emits them, I will not be installing.
I think it likely that there are NC users in both camps-
Those who want the B&N stuff and those who don't.
I am one of those who don't; the Nook for Android software does better for reading ePub, imo and I am rarely near a B&N store.
Right now we have root and Market plus B&N and I would guess (could easily be wrong) that the first custom roms will be pure Android with no B&N.
We will probably end up with an option to set while flashing: retain B&N customizations or straight Android.
I base this guess on what I have seen in the other roms for various devices (mainly Droid) I have looked at.
Same here. If I want to read B&N books, I could still use their Android app on a custom ROM.
After switching to Cyanogen on my phone, it's been quite relaxing to not have to worry about provider updates bricking the thing or otherwise screwing up the rooted customizations (or just randomly resetting the thing back to factory defaults because I started up one of their apps and it got confused). Not to mention that the CM team does a far better job supporting the device than the manufacturer and my service provider does.
And yes, like other Android devices, there will probably be ROMs in both categories: completely built from scratch with no B&N portions at all, and improvements on the B&N system to add more functionality.
Fair enough for those that are interested in the reader portions - i have to admit, i bought this as a tablet, with literally 0% in it as an e-reader; i already have a Sony 505 for that. I may use it on occasion, but only as an afterthought.
However, this topic is really drifting - perhaps we should just bring it back to the rebooting issue?
Yeah, I installed the Uptime Widget on my NC today and picked it up a few ago and its uptime was 1:30; max 15h (from before it rebooted 90 minutes ago). I'll keep running it.
What we need to do is get a logcat when it happens.. So maybe overnight I'll leave it running or something. It just rebooted on me and I was semi-watching it, didn't even notice but Uptime Widget was reset to 7m up, 15:30 max..
I have started up a logcat and I'm going to leave it running while I get ready to go out for the day.. Although I just installed and fiddled with Google Earth, which failed badly, so I wonder if it caused some problem. Also saw it happen after playing with Google Maps, so I wonder about Location stuff maybe doing it.. Dunno. I just launched Maps a few ago and it's been up since. Hopefully a logcat will capture some info.
I have noticed that I've seen some crashes that don't show the Crash dialog.... TweetDeck is particularly bad about crashing viewing some Facebook posts, and in this case it just goes black for half a second then back to the list of posts. A logcat shows it crashed. But I don't know the two are related (not having the crash dialog stuff and the reboots that is).
I had it reboot on me twice last night, one time I didn't know about it until I picked it up later and noticed the uptime widget was down to some 30 minutes, and another time right before bed I hit the power button and about 10s later I saw the boot up text and a reboot happen.
Still haven't caught it on logcat.
My doesn't reboot spontaneously, but it does "lock up" and won't turn on with the power button from standby occasionally. If I remember to use the Nook Button to wake from standby, I don't seem to have this issue. If I use the power button, and it won't wake, I need to hold it down for ~15 seconds and it reboots.
AFIAK, it has done this since I purchased it (I rooted after about 1 hour with the NC in my hands).
Mine has never reboot WHILE I'm using it, it's sneaky about it. But I suppose I'd much prefer it reboot while I'm not using it than while I'm using it; I have yet to have it do a full reboot while using it.
Trying to set up a Delicious account.. yeah, that rebooted the Java VM. But only time I've made it reboot at all.
Hahah, damnit, it just rebooted after it went to sleep. I seriously think it has something to do with going to sleep. I've been sleeping it and waking it repeatedly on adb logcat and it won't crash. Figures.
I had this same issue a while ago. I don't have the logcat from it, but from what I could tell is was some sort of error coming from the system dimming the brightness before turning the screen off. I had Extended Controls installed and was using the widget to adjust my brightness. Whenever the screen would dim before turning off I would get a reboot. I have since uninstalled it and have had no issues with reboots. I'm not sure if this is the issue youre facing but thats my story.
isolated_epidemic said:
I had this same issue a while ago. I don't have the logcat from it, but from what I could tell is was some sort of error coming from the system dimming the brightness before turning the screen off. I had Extended Controls installed and was using the widget to adjust my brightness. Whenever the screen would dim before turning off I would get a reboot. I have since uninstalled it and have had no issues with reboots. I'm not sure if this is the issue youre facing but thats my story.
Click to expand...
Click to collapse
Actually not using any of those on mine.. I have Beautiful Widgets in ADW and Beautiful Widgets + Note Widget in WidgetLocker.. Not adjusting the backlight at all either, in fact I don't think I have at all since getting it now that I think about it.
I have the same issue: rooted Nook Color reboots occasionally and it does seem to do it whenever I put it to sleep or it goes to sleep by itself (when the screen dims). It hasn't rebooted while in use, but it does reboot occasionally when left alone. Have no idea why.
From apps that control dimming I have Advanced Task Killer installed besides the stock app that controls dimming... Could it be the issue? I will uninstall Advanced Task Killer and see if that help.
Otherwise I love my rooted NC. It's fast, beautiful and works great as an E-reader and an Android tablet.
to summarize: Do you think it's the hardware issue or software. I've heard of people who have non-rooted (stock) Nook Color having the same rebooting problem, but apparently it doesn't have to do with rooting. Do you think it will adversely affect the Nook?
If anyone finds a solution please post here. It would be tremendously appreciated.
Thanks and have great holidays.
mastroiani said:
I have the same issue: rooted Nook Color reboots occasionally and it does seem to do it whenever I put it to sleep or it goes to sleep by itself (when the screen dims). It hasn't rebooted while in use, but it does reboot occasionally when left alone. Have no idea why.
From apps that control dimming I have Advanced Task Killer installed besides the stock app that controls dimming... Could it be the issue? I will uninstall Advanced Task Killer and see if that help.
Otherwise I love my rooted NC. It's fast, beautiful and works great as an E-reader and an Android tablet.
to summarize: Do you think it's the hardware issue or software. I've heard of people who have non-rooted (stock) Nook Color having the same rebooting problem, but apparently it doesn't have to do with rooting. Do you think it will adversely affect the Nook?
If anyone finds a solution please post here. It would be tremendously appreciated.
Thanks and have great holidays.
Click to expand...
Click to collapse
I suspect it's a software thing, as it doesn't randomly reboot in use, it ONLY seems to happen going into standby, and I have YET to make it happen connected USB for adb.
You know actually, I think alogcat can log automatically now, maybe I should try that.. but it'd have to run for a day or so, as I only see this happen like twice a day at most.
Do you have setcpu installed? I was getting random reboots when I had it on conservative. Switched to ondemand for all profiles, and no more reboots!
wvcachi said:
Do you have setcpu installed? I was getting random reboots when I had it on conservative. Switched to ondemand for all profiles, and no more reboots!
Click to expand...
Click to collapse
I myself had not played with SetCPU at all. So had you in the past and set it to conservative, and switched it back, or you switched it from its defaults? Reminds me, per my observation that it never has rebooted while on AC or USB, was there a default profile when plugged in that it's set to ondemand vs conservative? This could start making some weird kind of sense. I'll try it, but using something called CPU Tuner since it's free..
EDIT: I looked on USB and on Battery, both times was conservative, so looks like that's the default... Does the Nook have an automatic switching utility like cpuspeed in it? Hmm.. /sys/devices/system/cpu/cpu0/cpufreq/scaling_governor is the file if anyone else wants to look.
BTW, has anyone on 1.0.1 auto-nooted etc not seen these random sneaky ninja power-off reboots? I swear mine waits until I'm not looking and reboots. I've only SEEN it do it once or twice, but in the last 5 or so days it's rebooted at least 10 times while powered off. Again NEVER while I'm using it, so I'm at least thankful for that. If it were rebooting while using it that would not be acceptable.
I have the Uptime Widget, kinda wished I had an uptime graph to see if there is a pattern.. I'm about 99% sure it never happens when plugged in AC or USB.
EDIT2: IT IS CLEARLY MOCKING ME. It just rebooted after I peeked at the governor files and let it idle to sleep.
I have the same random reboot problem since I upgraded to 1.0.1 and used auto-nooter. I only see it when it goes to sleep...or so I thought. This morning I heard it reboot and i hadn't touched it since last night. FYI, it was not plugged in when it happened. Thankfully it never reboots while in use.
Oh...ad i havent used any CPU clocking tools. Also...never saw this on 1.0. So weird but I am sure someone smarter than I will figure it out.
UPDATE- Just got out of the shower and while getting dresses...heard the Book reboot twice within a minute or two.
Wondering if its an app that is causing a fatal crash when it tries to update.
Sent from my Nooxus One using Tapatalk
I haven't had a random reboot in 3.5 hours and i have used the Nook on and off. I did remove my email account from the Google email app (not gmail) and its been good for awhile now. I will update if this changes but I am feeling confident this fixed the random reboot.
Sent from my Nooxus One using Tapatalk
rckymtnrfc said:
I haven't had a random reboot in 3.5 hours and i have used the Nook on and off. I did remove my email account from the Google email app (not gmail) and its been good for awhile now. I will update if this changes but I am feeling confident this fixed the random reboot.
Sent from my Nooxus One using Tapatalk
Click to expand...
Click to collapse
I've had one unexpected reboot today that I know of, I think this has helped, although I keep finding my Wifi turned off, even though this program I installed is only set to turn it off when the battery is extremely low. So I changed that profile and it hasn't turned itself off since, so seems to me maybe the battery reporting is a little wonky sometimes.
I've been watching, and I'll keep an eye out, but I think wvcachi is onto something.
BTW, the Nook has been primarily idle for the last 5 hours, just popped it on a few times to read an email, check on something, or see if it reboots so I haven't used it a bunch but it's lost a whopping 2% battery in that time. I also disabled the Phone stuff too, per this thread:
http://forum.xda-developers.com/showthread.php?t=883908
I am at 6.5 hours now....no rebooting so far.
Sent from my Nooxus One using Tapatalk

Random reboot

Has anyone else had this happen? Mine did and there's a big gap in my battery usage. I'm singing l assuming this will get fixed when they post the factory images considering the N9 has had 4 updates so far.
Pilz said:
Has anyone else had this happen? Mine did and there's a big gap in my battery usage. I'm singing l assuming this will get fixed when they post the factory images considering the N9 has had 4 updates so far.
Click to expand...
Click to collapse
Happened today while I was on youtube, so far only once. What do you mean of big gap in my battery usage? Did the battery % decreased after the reboot or are you referring to the battery usage graph? On mine the usage graph restarted but the battery % was a continuation..
droidguy22 said:
Happened today while I was on youtube, so far only once. What do you mean of big gap in my battery usage? Did the battery % decreased after the reboot or are you referring to the battery usage graph? On mine the usage graph restarted but the battery % was a continuation..
Click to expand...
Click to collapse
Yes it did here's a screen shot I took. I had a brief one earlier but this one was worse.
Phone rebooted today when i received a video message in hangouts.
Mine now does this weird thing where it opens random apps to the setting menu that has the option to force stop, disable and uninstall and keeps flashing and switching between them. I haven't unlocked the BL yet or done anything to the phone, I think its a software bug and hopefully google will release an update soon.
Edit: the random weird thing described above was caused by Greenify so I uninstalled it.
I'm having a lot of random reboots... anyone still with the problem?
2fastkuztoms said:
I'm having a lot of random reboots... anyone still with the problem?
Click to expand...
Click to collapse
I've had a couple more, I called Google today and made a trouble ticket to see if they are pushing out an updated build for us. I awaiting their response, but I'm certain they will fix this with an update.
Well it looks i got a lemon, its rebooting every 2 minutes, anyone knows google contact info for RMA?
Mine just started doing this. It happend twice the other day and I thought I did something, but just now while I was surfing the net on my computer with my Nexus 6 right beside me it rebooted for no reason.
Mine hasn't done it since I posted last. My Nexus 9 had the same bug so maybe its an app causing the system reboot.
I was just sitting on the couch 20 minutes ago, with both my Note 4 and N6 sitting next to me. I wasn't using either, but almost in unison, they both randomly restarted.
Moostafa29 said:
I was just sitting on the couch 20 minutes ago, with both my Note 4 and N6 sitting next to me. I wasn't using either, but almost in unison, they both randomly restarted.
Click to expand...
Click to collapse
It's the aliens!
i get them a few times daily as well. usually it happens much quicker if i disable mpdecision, and use the ondemand governor. if i dont change anything, then i might make it through the day without a reboot. oh, and 99% of all my reboots happen when im using the browser. and the odd thing is, no last_kmsg gets produced.
I had two reboots an hour after I activated the phone on T-Mobile for no apparent reason. Went into network settings and changed from Global to LTE and the reboots never happened again
I changed mine from Global to LTE a week ago once I activated it yet mine has rebooted at least 3 times. I did notice that the last time was after I used wireless charging. I'm wondering if maybe the heat caused it to reboot.
Also happening to me (32gb blue, Bell Mobility Canada) ...has anyone tried factory resetting the device?
Word_play said:
Also happening to me (32gb blue, Bell Mobility Canada) ...has anyone tried factory resetting the device?
Click to expand...
Click to collapse
I also just picked one up from Bell (32GB Blue) today and had a random reboot while the phone was sitting on my desk idle. This was moments after tons of updates from the Play store. I read in some threads that doing a factory reset didn't work for most.
I also got a 15MB system update, on stock build LRX21O. Hope this isn't caused by hardware!
Edit: Just sent a text using "Textra", 2 mins later a random reboot occurred...
coleslawesome said:
I also just picked one up from Bell (32GB Blue) today and had a random reboot while the phone was sitting on my desk idle. This was moments after tons of updates from the Play store. I read in some threads that doing a factory reset didn't work for most.
I also got a 15MB system update, on stock build LRX21O. Hope this isn't caused by hardware!
Edit: Just sent a text using "Textra", 2 mins later a random reboot occurred...
Click to expand...
Click to collapse
So I just had another one immediately after opening and closing the Messenger App (I stopped using hangouts) ... funny enough, same thing happened yesterday right after I closed the messenger app ... going to go back to hangouts as default and disable the messenger app to see if that helps
Was hoping the 5.0.1 update would fix this problem, but I'm still getting random reboots and shut downs, at least once a day.
my reboots are cured. the ondemand governor is broken in stock, and aosp, and has been the cause of the reboots. as soon as the developer of lean kernel fixed the ondemand, no more reboots using lean kernel

5.0 Lollipop Battery drain and phone is HOT!!!

I have updated to the lollipop update like many and my phone is warm and sometimes hot.
I am not using my phone and it still gets warm and drains the battery life.
In 4 hours I will go from 100% to dead with no use.
My screen was off but shows it as being on. **See attached photo
I searched the MOTO threads and cant find anything as of now to resolve this issue.
Anyone else having this issue and find a fix?
Tried wifi channels to see if this issue fixes this, cleared cache and nothing........
Hope help comes quick!
If I can get some help I will buy them a beer or coffee!
Okay here's an updated seems to fix the issue......
I disabled the WiFi location settings, download clean master -- https://play.google.com/store/apps/details?id=com.cleanmaster.mguard -- and seemed to have fixed the issue so far.
Keep you posted as the day goes on.
After you updated, did you do a factory reset? If not, and before you do, what apps do you have installed? You might have an unruly app that's just constantly running. I hear Google Fit hasn't been too friendly...
Since Google services is pretty high on the usage list, it could have something to do with syncing errors or maybe problems with updating Google Play services/Play Store. Make sure you have the latest versions.
Google Play services (6.5.85) - http://www.apkmirror.com/apk/google.../google-play-services-6-5-85-1589008-438-apk/
Google Play Store (5.0.38) - http://www.apkmirror.com/apk/google-inc/google-play-store/
Also, unsync any services in your Google account that you aren't using.
Don't forget to turn off extraneous radios like WiFi (if you don't use it for location), GPS, NFC, and Bluetooth when you're not using them.
If all else fails, factory reset and pay attention to the apps that are being downloaded. Uninstall garbage and disable what you can't uninstall, but don't use. Hopefully this helps.
EDIT: Seems you fixed it. Nice! Well, use this as a reference for your next step if things don't stay behaved.
Anfeldt24 said:
I have updated to the lollipop update like many and my phone is warm and sometimes hot.
I am not using my phone and it still gets warm and drains the battery life.
In 4 hours I will go from 100% to dead with no use.
My screen was off but shows it as being on. **See attached photo
I searched the MOTO threads and cant find anything as of now to resolve this issue.
Anyone else having this issue and find a fix?
Tried wifi channels to see if this issue fixes this, cleared cache and nothing........
Hope help comes quick!
If I can get some help I will buy them a beer or coffee!
Click to expand...
Click to collapse
Clear cache and reboot. If you still have the problem, do a factory reset. Also, has the phone stabilized? Have you been through a couple of charge/use cycles? There could be a load of background processes setting up for the first day or so.
Seems the Qualcomm battery guru is a culprit as is the xfinity WiFi app.
Motorola said do a factory reset but I don't want to if something else can be done.
Think it's fixed by the WiFi location and the clean matter app showing the apps that kill the battery.
Here is a great article about asps that keep restarting in lollipop. It's a bug in ART. Google is working on a fix.
http://www.androidpit.com/android-5-0-lollipop-bug-apps-frequently-restart-in-background
Another great way to help save battery. http://www.androidpit.com/android-5-0-lollipop-problems-and-solutions
Best method... Root and use greenify...
Sent from my XT1092 using XDA Free mobile app
I'll post my battery drain/overheating story just to join the fray...i updated to Lollipop 4 days ago and I have had to charge my S5 at least a dozen times. I have tried power save mode, disabling every nonessential app and anything else I can find in the forums.
I used to get 15-16hrs of battery life (6am-10pm) with charge to spare, but immediately after the update my CPU sits maxed (monitored by Micro CPU Monitor) and constantly overheats (GSAM Battery Monitor). The phone went from 95°F to 105°F in 10min with standard use. I only had it overheat one other time in the last year (on my dash in the summer). I hope Google/Verizon will replace my battery because this abuse of it is going to shorten the life considerably!
See screen shots from the last charge at 4pm to now (10:15pm) all while UNUSED and in powersave mode plus battery at 107°F (a new record for me)!
I really don't want to reset the phone and lose my app settings, plus it seems to be hit/miss with other's issues. Any suggestions would be great.
Seems hit or miss.
Not sure what to tell you but try making sure you're Wi-Fi isn't always searching for locations when not connected. Seems this is a huge problem for many as Verizon threads and Android forums are filling up. I don't have an S5 but will keep looking for the fix.
Quick read-
http://www.gottabemobile.com/2015/02/09/verizon-galaxy-s5-lollipop-update/ many are having this issue but not all.
Posted from my Moto X 2014
i am facing similar problem with my moto g2 if you find any solution please let me now
same problem to me also friend if u found any solution for it please mail to me [email protected]

Overheating to the point of possible injury

So I will preface with the fact that I'm on my second s6 edge 64GB. The first one had same issues.
Essentially 80% of the time this phone functions and works with no problem still the best phone I've ever used. However, it will heat up randomly, or so I thought, to the point of the first one burning me and leaving red marks on my hands. This is what prompted the first exchange.
Now this one is doing the same. It seems to be triggered when I enable wifi but I haven't been able to pin point exactly what it is. It also seems to get really bad when I have it on the charger.
Attached you can see the result of the worst it's gotten.
Anyone else having overheating issues like this?
h3ck said:
So I will preface with the fact that I'm on my second s6 edge 64GB. The first one had same issues.
Essentially 80% of the time this phone functions and works with no problem still the best phone I've ever used. However, it will heat up randomly, or so I thought, to the point of the first one burning me and leaving red marks on my hands. This is what prompted the first exchange.
Now this one is doing the same. It seems to be triggered when I enable wifi but I haven't been able to pin point exactly what it is. It also seems to get really bad when I have it on the charger.
Attached you can see the result of the worst it's gotten.
Anyone else having overheating issues like this?
Click to expand...
Click to collapse
I use wifi all the time and actually leave wifi on all day long. Never had this issue. If you are having the same issue with two phones, you should check out apps you installed.
Definitely get it back to stock even if you have to reset and see if the same issue exists. if it does then I would get with Samsung again for another replacement
As someone who is on their 3rd phone for factory defects, I can tell you my 2nd one was MUCH hotter than any of the other ones. I'm not sure what causes it, but it seemed hardware related.
compywiz said:
As someone who is on their 3rd phone for factory defects, I can tell you my 2nd one was MUCH hotter than any of the other ones. I'm not sure what causes it, but it seemed hardware related.
Click to expand...
Click to collapse
The only time mine gets THAT hot (to the point of triggering the cool down mode even), is if I'm tethered, and charging, and even then it's hit or miss. If I start doing stuff on the phone at the same time though, then it'll ramp up quickly. It actually shut down skype on me yesterday doing that, but I was pushing it pretty hard. Skype on the phone, charging, and hotspot to the PC downloading a 2 gig file. Normal wifi tho, no issues on my end.
Might be go to do with the kernel for WiFi. Maybe you can get a replacement with a different variant?
Sent from my Moto G using XDA Free mobile app
You could always download CM Security off the market and it will analyze what's causing your phone to heat up. Sorry if that wasn't helpful. I use that app daily to keep my phone freed up and secured.
Sent from my SM-G925V using Xparent Red Tapatalk 2
The edge was designed and intended to be used as a clothes iron.
(Disclaimer: I take no responsibility if you use it as one and it causes a fire)
After tons of trial and error I don't have it happen almost all all now that I use smart wifi toggle app. Think wifi in a weak signal area also was to blame. It was constantly trying to connect and reconnect. Also, most recently it got hot, but not to the extreme, when I started looking at theme store again. So wifi issues and or theme store are contributors.
Sent from my tablet

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