So I will preface with the fact that I'm on my second s6 edge 64GB. The first one had same issues.
Essentially 80% of the time this phone functions and works with no problem still the best phone I've ever used. However, it will heat up randomly, or so I thought, to the point of the first one burning me and leaving red marks on my hands. This is what prompted the first exchange.
Now this one is doing the same. It seems to be triggered when I enable wifi but I haven't been able to pin point exactly what it is. It also seems to get really bad when I have it on the charger.
Attached you can see the result of the worst it's gotten.
Anyone else having overheating issues like this?
h3ck said:
So I will preface with the fact that I'm on my second s6 edge 64GB. The first one had same issues.
Essentially 80% of the time this phone functions and works with no problem still the best phone I've ever used. However, it will heat up randomly, or so I thought, to the point of the first one burning me and leaving red marks on my hands. This is what prompted the first exchange.
Now this one is doing the same. It seems to be triggered when I enable wifi but I haven't been able to pin point exactly what it is. It also seems to get really bad when I have it on the charger.
Attached you can see the result of the worst it's gotten.
Anyone else having overheating issues like this?
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Click to collapse
I use wifi all the time and actually leave wifi on all day long. Never had this issue. If you are having the same issue with two phones, you should check out apps you installed.
Definitely get it back to stock even if you have to reset and see if the same issue exists. if it does then I would get with Samsung again for another replacement
As someone who is on their 3rd phone for factory defects, I can tell you my 2nd one was MUCH hotter than any of the other ones. I'm not sure what causes it, but it seemed hardware related.
compywiz said:
As someone who is on their 3rd phone for factory defects, I can tell you my 2nd one was MUCH hotter than any of the other ones. I'm not sure what causes it, but it seemed hardware related.
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Click to collapse
The only time mine gets THAT hot (to the point of triggering the cool down mode even), is if I'm tethered, and charging, and even then it's hit or miss. If I start doing stuff on the phone at the same time though, then it'll ramp up quickly. It actually shut down skype on me yesterday doing that, but I was pushing it pretty hard. Skype on the phone, charging, and hotspot to the PC downloading a 2 gig file. Normal wifi tho, no issues on my end.
Might be go to do with the kernel for WiFi. Maybe you can get a replacement with a different variant?
Sent from my Moto G using XDA Free mobile app
You could always download CM Security off the market and it will analyze what's causing your phone to heat up. Sorry if that wasn't helpful. I use that app daily to keep my phone freed up and secured.
Sent from my SM-G925V using Xparent Red Tapatalk 2
The edge was designed and intended to be used as a clothes iron.
(Disclaimer: I take no responsibility if you use it as one and it causes a fire)
After tons of trial and error I don't have it happen almost all all now that I use smart wifi toggle app. Think wifi in a weak signal area also was to blame. It was constantly trying to connect and reconnect. Also, most recently it got hot, but not to the extreme, when I started looking at theme store again. So wifi issues and or theme store are contributors.
Sent from my tablet
Related
I know that there are random reboot/freeze issues with this phone but I have noticed that my issue seems a bit different.
My phone goes into reboot loops and freezing only when I turn on the WiFi. I'm patiently waiting for the LG "update fix" but wanted some advice from the experts.
Im in afghanistan and only have until next week to return the phone. If it is a software issue then I dont mind waiting but if it is hardware then I dont want to get stuck with a 600.00 paperweight.
I know Im shooting in the dark but I really would appreciate some thoughts or advice.
BTW - I have had the same issues on custom ROM's and stock ROM's. I think I damn near flashed the phone with every possible thing i found on this board, haha.
well it seems like my issue is still isolated to wiFi. The phone has almost no reboots and very little freezes when WiFi is off. any ideas on if this is a possible hardware or software issue?
was it with every ROM you tried the same ?
It happens with every rom but I hate to get my hopes up but it seems to have start happening not as often. right now Im using this
[ROM][21/4-11]TK-ROM Vanilla + LG = true. v0.5.7 (Fr12)
couple of hours so far and it is better but not perfect.
Mine has just recently been randomly rebooting but was fine when I first got it. It never seems to reboot when I'm stationary only when I'm in the car or riding my bike. Twice it happened in the same location on the drive home from work which got me thinking it could be location related. The gps wasn't active at the time so I tried turning off wifi/cell tower location in the options. I managed a two hour bike ride with no reboots today whilst using gps tracking and listening to music. Yesterday the phone wouldn't go more than 10 minutes without rebooting.
Could it be bad location data in some mobile phone masts are making the phone crash due to a bug in the software?
Sent from my LG-P990 using XDA App
Sometimes I'm in areas where I don't get the best reception (i.e. some lecture halls during school hours) and I choose to put my phone in airplane mode so as to conserve battery when the class is over. However I find after trying to come out of Airplane Mode my Revo always reboots. As far as I can remember this issue has also happened in Decrapped 1.0. The same thing happens when I turn on GPS and choose to go to Google Navigation I get rebooted. After the reboot occurs I can turn on the gps/airplane mode etc without any problems. But does this issue happen to anyone else or is it perhaps just my phone? Thanks!!
I find that my revo does the same thing with google nav beta, it will sometimes hang and reboot too. I am running stock rom with a root. When I rotate phone the landscape view is sometimes corrupted with tiny blocks instead of the maps drawn correctly. I have to exit nav app and reload
I've had the same thing happen with airplane mode. I don't really use it often so I figure I can live with it.
Same here. The Revo doesn't seem to like hardware mode changes at times. I get reboots when switching into Bluetooth occasionally.
[I'm Revolting -- are you? Beamed directly into your brain by Revolt 1.3]
I'm happy to hear I'm not the only one this happens to. Do you think LG will possibly release a fix? (or more people will have to raise concern about it) or possible for a dev to take a crack at it in their free time? Thanks for the feedback guys!
Cryofalcon said:
I'm happy to hear I'm not the only one this happens to. Do you think LG will possibly release a fix? (or more people will have to raise concern about it) or possible for a dev to take a crack at it in their free time? Thanks for the feedback guys!
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Click to collapse
I'm only adding this due to the fact that I was constantly having issues when tethering with the Verizon 4g Hot Spot app. When running it, I found myself needing to reboot because the data connection would get lost and sometimes go into 3g, causing all sorts of headaches with doing things on my computer, such as redesigning websites, including my own.
What I found, though, related to this post, is using the airplane mode to kill the data connection and restart it, was getting me 4g and a few minutes to a few hours of Internet again until the next glitch.
Overall, modded, ota updated, downgraded, whatever, using that method never rebooted my phone. My thoughts are that it's possible some app might be causing that. I don't use Nav anymore, except as a last resort because it is so buggy, it would cause my phone to crash over and over, and rebooting. So, as for LG or Verizon coming up with a fix for this issue, I don't know if they would see it as one because it's not something everyone is experiencing and with as much as I use(d) that method, it never once happened to me. Please don't take that wrongly, just wanted to point out that it might be a certain app and allow those having this issue to seek another solution, maybe comparing apps installed to see a common denominator.
And, because I see a lot of posts relating to tethering issues with Internet freezing or dropping out, I found, on my LINUX machine (so far), that setting the MTU to 1300 seems to have solved that issue. I know this last part isn't directly related to the original post, but is the reason I kept using the airplane mode method and thought this added information might help someone doing what I was...
-Cybie
Sorry for the bump, but as of flashing Revolt 1.5, the issue in my original post seems to have been corrected as I was able to go from airplane mode to google nav multiple times and didn't reboot at all. so whatever the issue was seems to have been corrected. Thanks MT!!
Hi there,
just wondering if anyone else are having issues of their phone randomly rebooting? does anyone know of a fix?
also, sending photos as an attachment does not work. in order to send a photo to anyone on your contact list.
found a work around by going through gallery and sending it directly from there.
if anyone know of a fix for either issues. the help would be greatly appreciated.
Thanks,
kevin
I've had several random reboots. Oddly enough, they usually occurred overnight when I wasn't using the phone. I would hear the vibration on my windowsill and saw it was rebooting. I did a factory reset yesterday and while in the midst of setting everything up on my phone, it rebooted again. I thought that maybe there was too much going on and it overloaded. But last night when I was out and not using my phone, it rebooted again. I'm gonna have to go to Verizon to swap the phone.
It keeps happening on mine, but almost always in the car while attached with BT. I'm wondering if BT has something to do with it, in my case.
Same thing
I am also experiencing the issue specifically at night. I have yet to actually have it interrupt me in anything but its still a concern. Just curious about whether for those of you who are experiencing it are using the Assist app or Android Assistant?
I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.
It happened again to me this morning as soon as I got in the car and it connected to Bluetooth. Once it reboots, it's solid.
MVPete1 said:
I only use the Assist app for when I'm in the car. It's not setup for night time. I exchanged my phone at Verizon today and so far so good. One of the employees tried telling me that the reboots could have been because I had Better Battery Stats installed on my phone and the battery saver apps can conflict with the OS. I blew his mind when I told him that BBS wasn't a battery saver app and simply lets people know about specific wakelocks. Seemed like no one there had any idea this phone even existed.
For the reboots, I guess tonight will be the big test.
Click to expand...
Click to collapse
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.
I can't get Assist to work at all. I typically listen to podcasts in the car and when texts come in I get a notification sound but I've never had one read to me. I disabled Assist to see if this was the cause of my Bluetooth reboots, and it's not.
With Assist disabled entirely, each time my phone pairs with Bluetooth it connects but the moment I start to play something it reboots. It's very consistent.
Phibaroptik said:
Please report back. I have gone 24 hours without a reboot with no changes to the device which is a first. If it doesn't have a Samsung or Apple logo no one seems to care anymore.
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Click to collapse
Just wanted to let everyone know that I haven't had any reboots with the new phone. I exchanged my old one for this one on Monday and so far everything's been good.
I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.
ricwhic414 said:
I have now had 3-4 random reboots that I have seen. I have also witnessed a complete lock up of the phone. I will be heading into Verizon today to exchange my phone.
Just wanted OP to know more people are having issues.
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Click to collapse
Same here and wondering if that's "Normal" too...
My Moto X turns off at night during charging.
I got my original Note 4 last Sunday. Since I use GPS navigation quite often, it is always one of the first things I check out when getting a new device. I found that it didn't hold a lock for long, it takes a long time to get a lock again, and when it does lock it's not accurate at all. I got an exchange today, and the same exact thing is happening with my new unit. A friend told me this would be the best place to come for help. She mentioned that rooting and custom romming might be the fix. I haven't rooted since my MyTouch 4G, and I've never used a rom. Can I get some help with that?
Also, I've tried waze instead of Google maps and that didn't help. And yes, high accuracy is turned on.
Thanks in advance!
Bump - any advice? On a different forum, someone mentioned downloading a GPS fix app from the Play Store. I did that, and I'll check it out on the way home from work. But ultimately I'd like a device with strong GPS natively. I'll try to exchange it one more time. I find it really weird that I'm the only one that seems to be having these problems!
pantlesspenguin said:
I got my original Note 4 last Sunday. Since I use GPS navigation quite often, it is always one of the first things I check out when getting a new device. I found that it didn't hold a lock for long, it takes a long time to get a lock again, and when it does lock it's not accurate at all. I got an exchange today, and the same exact thing is happening with my new unit. A friend told me this would be the best place to come for help. She mentioned that rooting and custom romming might be the fix. I haven't rooted since my MyTouch 4G, and I've never used a rom. Can I get some help with that?
Also, I've tried waze instead of Google maps and that didn't help. And yes, high accuracy is turned on.
Thanks in advance!
Click to expand...
Click to collapse
Did you try a full wipe
NOTE 4
BACARDILIMON said:
Did you try a full wipe
NOTE 4
Click to expand...
Click to collapse
Yes, on both devices.
Are you the same penguin from the a/c forums?
Sorry to hear you're still having gps issues with your replacement phone. Silly question, but is high accuracy mode selected in the location settings? Is wifi enabled?
Have you tried installing GPS Status? How many satellites can you lock onto?
DruHill said:
Are you the same penguin from the a/c forums?
Sorry to hear you're still having gps issues with your replacement phone. Silly question, but is high accuracy mode selected in the location settings? Is wifi enabled?
Have you tried installing GPS Status? How many satellites can you lock onto?
Click to expand...
Click to collapse
Yep, I'm the very same penguin . High accuracy mode is indeed enabled. I haven't tried it with wifi enabled, I usually disable it when I leave home to conserve battery life. I'll try keeping it enabled on my commute home tonight. I've installed GPS status and it locks on to like 13ish out of 20ish satellites (it fluctuates a bit) when I'm stationary so that's not a problem. I haven't tried seeing how many lock on when I'm driving since I don't want to fiddle with my phone that much when I'm on the road. I'm still trying to get one more replacement before my 14 days are up, but the day is approaching quickly, and none of the 7 or 8 stores in my immediate area ever have any in stock! I call every other day and I'm sure I'm driving the reps crazy lol.
I've had this same issue with my first Note 4 on TMo but replaced it last week and havent had any issues besides very occasionally having a slight hang after making a turn and the GPS not registering it for a few hundred feet.
On my first note 4 it would CONSTANTLY lose GPS signal and be wildly inaccurate (not recognizing my turns or the proper facing direction) but hopefully *knock on wood* its been fixed with my new phone. I know you've already exchanged it but...
If you find a fix, please post it here just in case
I had the same problem with the GPS, it was working only on wifi but not with the phone data. But after a full flash it is working fine again. Also, it was very laggy since the first day.
I had a thread around here for similar GPS issue.
I actually got a PM from someone called SamsungSupport.
Anyway I think this is a compass calibration issue.
I installed the GPS Status app and recalibrated the compass.
The next time I used it (yesterday), I didn't have any issues.
I don't know if it has resolved the problem and I'll keep monitoring it whenever I use GPS.
I got my second replacement yesterday, and it's even worse than my initial replacement!! It's as bad as my first device.
I chatted t-mo customer care today and they were of no help. They kept advising me to do the same troubleshooting issues I've already done. Then, I chatted Samsung care and the rep was A LOT more helpful than the previous Samsung rep I spoke with. Samsung has a remote app that you can download from the Play Store, and the Samsung rep can remote into your device and see what you're seeing. We couldn't do much at the time since I'm at work, but I'm set to chat them back right before I leave work. They're going to remote in with me and actually see the issue that I'm having while driving. HOPEFULLY a fix will come out of all this!!
Bump. I'm on my FOURTH replacement now, same issues. What is going on?? So far, I've:
Recalibrated the compass
Tightened the screws underneath the battery door (they seemed pretty tight anyway)
Samsung support reps haven't been able to work with me using the Smart Tutor (remote into my phone to see/manipulate what's on my screen) app. They always disconnect the session before I get on the road, or maybe the session just drops.
Factory resets
Clearing the cache
I got my firmware reflashed at a Samsung kiosk at Best Buy
Make sure high accuracy mode is enabled (these days I never take it off since I'm always fiddling with my GPS)
Tried a number of gps fix apps in the play store
They want me to send in the phone for repair, but I have this nagging feeling that they're going to turn it on, see that gps can indeed get a lock, and send it back. Plus, there's no guarantee that T-Mobile will have a smartphone loaner phone, since they say that those phones keep disappearing because there's only a $50 deposit, so people just take the phones (this is why we can't have nice things). Since no one else is reporting these issues, it's doubtful that Samsung is working on a software fix for it. I'm really REALLY enjoying this phone otherwise, but I NEED gps to work!!
Samsung Note 4 Issue with Waze
I just upgraded from the Note 3 to the Note 4 two days ago and I have the same issue. It took me a few hours but I figured what they have done. They have program the Note 4 for totally hands free driving and if you want to use a GPS program it will be the one they have. You have to activate CAR MODE and you will see and hear your Waze in the background come on line and start to work correctly. Then if you close their program quickly, you will see Waze running correctly for about 5 seconds and the go back to acting up without GPS signal. The GPS signal with high accuracy is tied to the CAR MODE.
TMOBILE will never offer a smartphone loaner as per policy. GPS works fine not sure what ur doing
BAD ASS NOTE 4 + BAD ASS GEAR S
Yes, this time old issue still exists for me, and it makes it where I cannot trust the phone. I've wanted to use my Nexus 6 as a daily carry, but have to use my LG G3 instead.
The N6 completely drops cellular signal after the screen turns off and goes into deep sleep. After waking the phone, it requires a reboot 90% of the time to get it to reconnect to cellular service. Rare occasions I can leave it for a few minutes, toggle airplane, and get it to reconnect, but by then a reboot is faster. Obviously, a phone that drops cell service when the screen is off is no good.
The fun thing is not ONLY is it dropping cell service, it maxes out the cell radio searching. If I don't notice it dropped service, the phone gets hot and the battery dies very quickly, this also happens in AIRPLANE MODE. Yes, even when airplane mode is on, I turn the screen off, cell service "dies" and the radio kicks on and searches for signal, gets hot, kills battery, all while in airplane mode. The battery information page shows blank for the signal meter while in airplane mode screen on, but turns red and shows indication the radio comes on when the screen is off.
The only "solution" I have is to constantly play music, or have it plugged in. Currently I have an 8 hour mp3 of pure silence playing on repeat. Naturally this keeps the phone locked at 300Mhz while the screen is off and never sleeps, but the cellular radio works as normal, stays cool, and battery drain is minimal, never disconnects. The problem is: doing anything that causes said silence to pause and not noticing/remembering. Watching a video, casting something, rebooting, etc. Also the phone never sleeping is generally not good, but I can't trust the media player not to sometimes stutter and then the signal drops out. You see my trust issues. While the phone is plugged in, which also prevents deep sleep, the phone is fine as well.
Oddly enough SOMETIMES the phone does as it should. I might check the phone and notice music is *not* playing, but the signal is fine, and the device has been in deep sleep with no problems. I've yet to isolate what causes it to stabilize, but after a reboot, it's back to its old ways.
Things I've tried:
Flashed ALL the official images. (Problem exists across them all.)
Tried a few custom roms
apps that hold a wakelock. (trying to keep it from sleeping, which worked, but signal still disappeared)
Removing, downgrading, upgrading, etc Google Connectivity Services.
Different basebands
Different carriers.
Other things I can't think of now.
Current Setup:
Pure Nexus (latest)
System mode root + Xposed system mode
Bootloader: moto-apq8084-71-21
Baseband: D4.01-9625-05.39+FSG-9625-02.113
Attached a logcat of it dropping signal after screen off, and luckily caught it regaining signal as well in the same logcat.
EDIT: Alright, can I get a moderator to move this threat to Q&A. I posted in Q&A and it appeared in General... Guess that's what I get for having multiple tabs open.
sim issue
yes, this seems to be issue with N6.. (issue is somewhat related to SIM card). Can you try without SIM card inserted?
Just sell the phone. Dont waste nerves trying to devug it.
I had similar issues, but switching to 2G helped.
To be honest, these smartphone issues have been things i have experienced with all brands.
From random reboots with samsung, cellular issues with LG to phantom clicks with sony. Not acceptable given the price.
So far, every smartphone has caused issues.
shadowcore said:
Just sell the phone. Dont waste nerves trying to devug it.
I had similar issues, but switching to 2G helped.
To be honest, these smartphone issues have been things i have experienced with all brands.
From random reboots with samsung, cellular issues with LG to phantom clicks with sony. Not acceptable given the price.
So far, every smartphone has caused issues.
Click to expand...
Click to collapse
I'm not the type of person to sell something with a known issue, that's as bad as selling a car that you know the transmission is about to go out. Since it's not my main phone, I don't let it really get my nerves, instead I use it as a brain teaser. Finding new and interesting ways to get it to keep working, but at the same time I would like to find an actual fix. In case I ever want to... y'know... sell it. I'm not going to sell a defective product. I have the experience and knowledge to actually use it, and on Fi it's a good backup. The wifi doesn't cut out so it still works if I'm around wifi.
Also, replying with "Meh just sell it" is a very unprofessional and indecent response on a large forum dedicated to helping people and making their lives with their phones easier, and learning new things along the way.
Skreelink said:
Also, replying with "Meh just sell it" is a very unprofessional and indecent response on a large forum dedicated to helping people and making their lives with their phones easier, and learning new things along the way.
Click to expand...
Click to collapse
I never said that you shouldnt disclose that the phone is defective.
I assume that goes without saying.
Secondly, my experience has been that such issues are unfixable.
When i had an LG phone with issues, the solution was to sell it as scrap/defective device.
From the looks of it, your issues are unique. I also have issues with connectivity and the solution was to switch to 2G.
However, it only happens with one network operator.
Also, this is a forum, you asked for advice, i gave it to you. You dont have to like it.
Oddly enough without any system changes or anything and with how long the problem has stood... It seems to be acting correctly now. Doing some tests with reboots, etc and it seems to be going to sleep fine and not losing signal. Will continue to monitor this oddness and if I figure anything out, I'll update this thread for any of those who might still have this issue.