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I have a new AT&T Tilt, straight out of the box with no modifications. I have it set up to track my Yahoo email account and my AIM account. However, both of them have big problems updating. On AIM, it takes almost a half-hour to receive or send a message after the message is actually sent. The email client is also telling me there are no new emails, even though I actually received emails in that account over four hours ago. I'm using the default IM client for AIM, because I have unlimited SMS with my plan, and I need to have AIM open all the time and be able to receive IMs even when the phone is asleep. I don't see why it should take this long regardless, considering I have three (or at least two) bars on EDGE at all times.
Does anyone else have this problem and/or know how to fix it, is possible? I need to be able to send and receive IMs and e-mails instantly at any time, and if the Tilt can't do that, then I need to find a different phone, which is a shame, because I really like the other features and the phone in general.
are you paying for your internet service?
Yes, I have a plan with unlimited data and SMS.
What is the deal with this phone? I just sent an email and it arrived over three hours later. I am required to have working email for my job, and this can hardly be considered working. What is wrong here? I don't see how all the other working professionals here can possibly be accepting of this and still consider it a good phone if it can't even handle simple email and IM. This is insane, considering no other phone offered by AT&T has this many useful features, and if I have to replace this phone it will certainly be a downgrade.
I don't think anyone else is having the same problems as you, which is why you're not finding anyone agree with your complaints.
Usually if you send an email and it arrives late, it's usually because of etiher the sending or receiving mail server, not because of the sending device. I have confidence that the email got from your phone to the email server just fine, and in a very reasonable amount of time.
Also, is there no 3G in your area?
AIM (instant messaging, not email) has always been delayed on all of the windows mobile devices I have used over the years (& on both Tmobile & at&t).
ATT is much faster than Tmob, but there is still a huge delay. That's why I stopped using IM'ing altogether.
As for emails, I set up an exchange email address on my website because for the last couple of weeks I have been unable to send or receive any emails through my AOL account. I have been going back & forth with AOL's tech support this whole time. My emails worked for a just one day during this whole time, & hasnt worked since! Whenever somebody emails me it tells them my mailbox is full even though I only have 29 emails! I erased all of the messages in my spam, sent & trash folders & still nothing. My AOL is what I have been using for many years for everything, its even on my website & all of my business card!
No as for the delayed messages, you may want to look into Push mail (using an exchange server). Do a search for it here & you'll see there are quite a few solutions (some free, some not). Push mail is essentially "instant" if you set it up that way & have decent reception.
I don't see how there could be problems with the email server, I'm using Yahoo mail, and I can send/receive emails fine with my PC, but if I email someone from my phone it take hours for them to get it, and if I receive an email, it takes hours for it to show up on the phone (though it still appears in my inbox instantly if I access it from my PC).
DJayRage, I'm not talking about delayed IMs, I'm talking about it would be FASTER for me to get in my car, drive across the state and tell them personally.
Also, I was told there was 3G in my area, but whenever I scan for service it auto-connects to EDGE, so I assume that's not the case.
I wish I could blame this on something other than my phone, but when it doesn't work, and nobody else is having this problem, I don't see what else there is to blame. Everything on my phone is stock. I'm using the Xpress mail thing or whatever it's called, and the 3-in-1 IM client that comes with the phone, so there aren't any 3rd party mods or anything that could be interfering.
Oh that may be your problem (Xpress mail). When I purchased my Tilt a couple of month's ago the ATT salesman told me not to use it because they've had nothing but problems with it. He wasn't specific, & I didn't ask what problems they were having. I use the built in mail app & that works fine for me. I get my Gmail, my Push mail & my AOL (when it's working) through there with no problems.
How do I do that? On the phone and in the instruction manual it said I needed to get the Xpress mail to check my yahoo mail. Also, do you think that using the built-in AIM client is what is causing the slowness, and that a 3-rd party app would work better?
Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
I never even opened up the manual that came with my Tilt. Any questions I had with my device I found answers for them here by searching (hint...)
Have you checked if you have 3G in your area?
I've yet to use the AIM app on my Tilt so I can't help you with that. Everytime I log-in to AIM I get random rappers spamming me trying to get me to check out their music.
How do I check if I have 3G in my area? Whenever I connect to the internet and it says searching for EDGE/3G, it always just connects to EDGE, so I assumed I don't get 3G. It's actually weird because other people have told me that we do get 3G around here.
Where are you located? You can check here to see if your area has 3G
http://www.wireless.att.com/coverageviewer/popUp_3g.jsp
DJayRage said:
Click on the envelope button on the button right hand side of your device. That opens up the default WM messaging application.
Once in there click menu - tools - new account. That's where you setup your accounts & options (since you want your emails sent & received as quickly as possible make sure to select "send & receive every 5 minutes". Also check off the the box in adanced settings that says "send mail when I click send" or something like that). Those options may drain your battery faster but that's about as quick as you can get emails, short of using a PC or setting up a Push Mail type account.
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Click to collapse
When I push the envelope button, it brings me to the same thing it brings me for my old email account. There is no Tools option in the menu, and when I click the new account button on the screen, it gives me the same setup I went through to set up my current account after installing the xpress mail thing. There is also no option in the options menu for the s&r every 5 mins or the other thing, either.
.......bump?
i use im+ for iming. Its realtime and im on edge network with T-Mobile and no delays.
as for the email... maybe your push setting is at every few hours?
sakuyatech said:
.......bump?
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Click to collapse
Sorry for the delayed response but I'm still not getting my aol emails, which is what I registered on here with. Can you install Capsure (free app that you will find here with a quick search) & send me a screen shot of what your email inbox looks like? I never used Xpress mail, but it sounds like Xpress Mail took over the Envelope button so it goes there instead of the WM6 Inbox (default).
You may try reassinging it start > settings > personal > buttons > (mine shows button 2 assigned to "messaging", what does yours show?).
PS my email address that you can send the screen shot to is rage at djayrage.com
By the way there's an ATT store by my job & the sales guys come into the building I work at all the time (dropping off phones to clients) so I asked one of the them the other day more details about Xpress Mail (this was the same guy that sold me my phone & told me NOT TO use Xpress Mail).
He said Xpress Mail fetches your emails, stores it somewhere on ATT's server's, & then eventually "pushes" it to your device. (Opposite operation for emails being sent). So that may be what is causing the lengthy delays. You may have new emails sitting in your email providers inbox, but they may not be on Xpress Mail's servers yet.
Just use the default Messaging application & cut out the middle man (Xpress Mail).
Well, it was set to messaging, so I guess it wasn't using Xpress Mail after all, regardless, I uninstalled Xpress Mail, deleted my email account, and added it again, so hopefully it will work better this time.
I will also try IM+ as well and see if it works better.
Any updates? How's your emails working now?
Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)
Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
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Click to collapse
I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.
had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps
gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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Click to collapse
I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.
RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
Click to expand...
Click to collapse
I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.
Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.
Hey Folks,
For many years I have been using my Android phones connected to my Exchange account so that I can send and receive text messages from Outlook.
I was previously using an S3 without any problems for the past 18 months.
Yesterday the S3 went into the fish tank.
I picked up an S4 active. I added the exchange account using the Exchange account connector. I received a notice in my outlook that the phone was connected.
One text message arrived. Then the phone failed and stopped making and receiving calls. And the text messages stopped showing up in Outlook.
I exchanged the phone last night for another S4 active.
I connected it again to exchange, got the message in outlook that the phone was connected. I am able to send text messages but they don't appear in outlook.
Also if I add things to my calendar in outlook, or on the phone it used to synch within minutes. Now the appointments don't synch until I manually synch.
I checked my exchange server, and it shows the phone is connected.
I removed and readded the account several times without any different results.
I have checked numerous times, and the SYNC SMS is checked and SYNC calendar is checked.
Data is turned on
I contacted Samsung support which was a joke, and they said do a factory reset and start all over again.
Anyone have any insight that might resolve this problem?
Thanks,
Dave
I've been using Outlook Connector without issue for several years. I've never had text messages show up in Outlook. I don't even think Outlook supports texting. I do eventually see text messages in my Combined Inbox on the phone, but that just started with my S4A and I find it to be annoying. I prefer my text messages stay in my text messaging app and my e-mails stay in my e-mail Inbox. I'm constantly having to delete the texts from my Inbox because if I don't I end up getting a second notification for the same message I already read when it came into my text app. I'm pretty sure that Outlook Connector does not download text messages to Outlook, though.
Good afternoon, Everyone - I hope everyone is having a great Saturday so far.
I, on the other hand, am incredibly frustrated and tired of trying to figure this out on my own... Also, I am in the middle of the woods today, and on a mobile device, so I am not as careful as I always am, so if by chance this has already been asked in a different thread, I am very sorry and I apologize...
I have the Note 3 with all latest updates. Not rooted. I also have the Galaxy Gear watch, again all the latest updates. I bought this watch primarily for two uses - to get notifications of my incoming text messages using the stock Samsung messaging app. Check - works great. The other reason, was so that I could get AND read my email messages using the stock Samsung email application. Check - works gr.... uh... not exactly. And HERE is my frustration...
Currently, in my STOCK Samsung Email app, I have the following accounts set up:
3 Gmail Accounts
1 Yahoo Account
1 Exchange work email account
Every time an email comes in on ANY of these accounts, I get an immediate notification on my watch. I can swipe, and read the entire email message. This is ALL I wanted. HOWEVER, even though in the very same stock email app, in the very same combined in-box, if I get a message specifically to my work Exchange email account, the watch ONLY displays that I have a message and to open it on the phone. It will not show ANYTHING in the email. But... the other accounts do with no problem! Why just this account, in the very same email app, with the same appearance and layout as the others??? I need this account more than anything - the others are just for fun and personal family, etc.
I did manage a temporary workaround however, but I am HOPING that you amazing folks here at XDA can give me an idea towards a solution. If I set up a MANUAL account to my work server using IMAP, our work server will allow me to only CHECK the mail, but not send. So I have no choice but to keep the existing Exchange account set up in my Samsung Mail App. However, I set up a SECOND entry in the same mail app, with my email address checking the email from my work server using IMAP and TLS. I just can't send.
Once I did that, I now receive TWO of every email from work. One in my normal inbox without a notification (turned off to avoid all the extra alerts on the phone), and the OTHER entry (IMAP) that I have labeled "Galaxy Gear Work Notifier". Now, the email WILL DISPLAY on my Watch, and I can read the whole email. But, if I pick up my phone to reply to the message, I have to switch inboxes on the mail app to the "real" Exchange one, and reply to the email.
There just has to be an easier way than this!!! I also own the Sony SmartWatch 2, but I personally don't like it as much as the Gear - but the Sony will read everything with all of the second party email notifiers out there.
Regardless that this is an Exchange account, it is coming into the very SAME STOCK SAMSUNG email application - so why do all the other email accounts display their email in full on the watch, but the one Exchange mail that comes in only says "open on phone" - what am I missing? This is driving me crazy, the fact that I can't figure this out....
I would appreciate any and all ideas VERY much - more than you know. Thank you in advance for helping and for the ideas. I appreciate it!
Mike
UPDATE - response from Samsung Engineer...
mcampellone72113 said:
Good afternoon, Everyone - I hope everyone is having a great Saturday so far.
I, on the other hand, am incredibly frustrated and tired of trying to figure this out on my own... Also, I am in the middle of the woods today, and on a mobile device, so I am not as careful as I always am, so if by chance this has already been asked in a different thread, I am very sorry and I apologize...
I have the Note 3 with all latest updates. Not rooted. I also have the Galaxy Gear watch, again all the latest updates. I bought this watch primarily for two uses - to get notifications of my incoming text messages using the stock Samsung messaging app. Check - works great. The other reason, was so that I could get AND read my email messages using the stock Samsung email application. Check - works gr.... uh... not exactly. And HERE is my frustration...
Currently, in my STOCK Samsung Email app, I have the following accounts set up:
3 Gmail Accounts
1 Yahoo Account
1 Exchange work email account
Every time an email comes in on ANY of these accounts, I get an immediate notification on my watch. I can swipe, and read the entire email message. This is ALL I wanted. HOWEVER, even though in the very same stock email app, in the very same combined in-box, if I get a message specifically to my work Exchange email account, the watch ONLY displays that I have a message and to open it on the phone. It will not show ANYTHING in the email. But... the other accounts do with no problem! Why just this account, in the very same email app, with the same appearance and layout as the others??? I need this account more than anything - the others are just for fun and personal family, etc.
I did manage a temporary workaround however, but I am HOPING that you amazing folks here at XDA can give me an idea towards a solution. If I set up a MANUAL account to my work server using IMAP, our work server will allow me to only CHECK the mail, but not send. So I have no choice but to keep the existing Exchange account set up in my Samsung Mail App. However, I set up a SECOND entry in the same mail app, with my email address checking the email from my work server using IMAP and TLS. I just can't send.
Once I did that, I now receive TWO of every email from work. One in my normal inbox without a notification (turned off to avoid all the extra alerts on the phone), and the OTHER entry (IMAP) that I have labeled "Galaxy Gear Work Notifier". Now, the email WILL DISPLAY on my Watch, and I can read the whole email. But, if I pick up my phone to reply to the message, I have to switch inboxes on the mail app to the "real" Exchange one, and reply to the email.
There just has to be an easier way than this!!! I also own the Sony SmartWatch 2, but I personally don't like it as much as the Gear - but the Sony will read everything with all of the second party email notifiers out there.
Regardless that this is an Exchange account, it is coming into the very SAME STOCK SAMSUNG email application - so why do all the other email accounts display their email in full on the watch, but the one Exchange mail that comes in only says "open on phone" - what am I missing? This is driving me crazy, the fact that I can't figure this out....
I would appreciate any and all ideas VERY much - more than you know. Thank you in advance for helping and for the ideas. I appreciate it!
Mike
Click to expand...
Click to collapse
HELLO AGAIN guys - I have an update...
I was so pissed by all of this - mainly because I was SURE there was something that I was doing wrong, and that I couldn't figure it out.... SOOO - I called Samsung, and went to tier 3 support and spoke to an engineer (called the main support line, got to the Mobile device department, then Galaxy Gear), and they said that they were aware that the notifications with Microsoft Exchange accounts, even those set up within their stock app, were temporarily broken and would refer the user to open the mail on their phone.... but an update is being released at any time now again to the Gear which fixes this issue. By taking the Exchange authentication/security out of the loop, this is why my manually set IMAP version of the same email was working. He assured me that they received a large number of calls on this specific issue, mainly because of all the business users who rely on Exchange as their email method, using the stock mail app. So he promised this was being addressed asap. At least, I now KNOW that this was not just me, and that I was not nuts. If it's "supposed" to be broken right now, and they are addressing it, then I'm fine with that and can use my IMAP workaround for the time being...
Thanks very much everyone - have a great rest of the weekend!!!
Mike
I've read about this online but most of the posts are from two years ago. Is this still a problem? I got a calendar invite in my email today (which admittedly I don't get often) and on my phone, it just shows as a blank email sent to various people. No text about an event being on this date at this time, no attachments, no nothing. Just a blank email. When I log in to my Gmail on my computer, I see the event details just fine.
What am I missing here? Apparently my calendar is set to automatically add events from my Gmail to my calendar, but shouldn't it at least show that it was an event and was automatically added? I turned the setting off and it is still showing the event as blank as well.
I see the same on my X when sending myself invites from my work Iphone's Exchange account.
I've not found away around it.
I have the same issue. I really need this feature as I get multiple invites everyday. It seems to be an issue only with the new gmail android app. The invite shows up fine on gmail.com.