I'm going to return my dev edition moto x. Do I have to go through the process of relocking the boot loader or will they accept the return with the boot loader unlocked? I'm curious if anyone has tried this?
LSUtigers03 said:
I'm going to return my dev edition moto x. Do I have to go through the process of relocking the boot loader or will they accept the return with the boot loader unlocked? I'm curious if anyone has tried this?
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Re-Locking the BL won't do any good. They will know without a doubt that you had unlocked previously, since once re-locked, the status can never be changed back to "LOCKED", but only "RE-LOCKED".
Word is that they will honor the warranty on the DEV edition regardless of whether or not you have unlocked.
Additionally, some individuals have reported that Moto honored the warranty on their *non-DEV* editions, even though they unlocked the BL - even though the terms seem to suggest this voids your warranty. I'm certainly not saying that they absolutley will honor it for a non-DEV edition, but the word is that they are honoring the warranty anyways.
The documentation seems to suggest that unlocking an actual DEV edition does not affect the warranty process whatsoever.
Good Luck :good:
I appreciate the reply. I'll give it a shot and see what happens.
Moto's policy for Developer Editions is... Unlocking the bootloader does NOT void the warranty. So there should be no fear of returning it unlocked.
I would just make sure you have flashed to a stock rom and factory reset the device to ensure its a hardware problem before you send it.
Related
I have the Verizon Dev Edition Moto X. Understanding that I won't void my warranty if I unlock the bootloader, it has been stated in many threads that even if you re-lock the bootloader it still will give you a warning boot screen (unlocked BL) because there are flags that are permanently changed on the phone once you unlock it.
That being said, I am very non-committal, so I first want to just root the phone and install safestrap. I have seen a ton of tools out there that root your device, however I am confused as to which one I should run (e.g. slapmymoto, pwnmymoto, etc). I am on the latest firmware (4.4), so I think it requires you to downgrade? Any words of sage advice is appreciated...
Also, any changes I make to my phone, I can always RSDLite my way back to 100% stock correct?
STEyeAndroid said:
I have the Verizon Dev Edition Moto X. Understanding that I won't void my warranty if I unlock the bootloader, it has been stated in many threads that even if you re-lock the bootloader it still will give you a warning boot screen (unlocked BL) because there are flags that are permanently changed on the phone once you unlock it.
That being said, I am very non-committal, so I first want to just root the phone and install safestrap. I have seen a ton of tools out there that root your device, however I am confused as to which one I should run (e.g. slapmymoto, pwnmymoto, etc). I am on the latest firmware (4.4), so I think it requires you to downgrade? Any words of sage advice is appreciated...
Also, any changes I make to my phone, I can always RSDLite my way back to 100% stock correct?
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I would start here: http://forum.xda-developers.com/showthread.php?t=2536200
I don't know why the unlocked bootloader warning screen would stay set if you relocked it, but you can change that screen to display whatever you want. See here for details:
http://forum.xda-developers.com/showthread.php?t=2417961
Since you have the dev edition, you should be able to unlock, install TWRP, and root without slapmymoto or pwnmymoto. I did it all AFTER installing the latest OTA, and I had no trouble.
I have not used RSDLite, but that is the way I understand it.
STEyeAndroid said:
I have the Verizon Dev Edition Moto X. Understanding that I won't void my warranty if I unlock the bootloader, it has been stated in many threads that even if you re-lock the bootloader it still will give you a warning boot screen (unlocked BL) because there are flags that are permanently changed on the phone once you unlock it.
That being said, I am very non-committal, so I first want to just root the phone and install safestrap. I have seen a ton of tools out there that root your device, however I am confused as to which one I should run (e.g. slapmymoto, pwnmymoto, etc). I am on the latest firmware (4.4), so I think it requires you to downgrade? Any words of sage advice is appreciated...
Also, any changes I make to my phone, I can always RSDLite my way back to 100% stock correct?
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Click to collapse
Sell or trade your dev edition. Installing SafeStrap on that phone is such a waste of time and energy.
Or read more. There are ways to remove the boot logo screen.
Can anyone confirm whether or not unlocking the boot loader sets a permanent flag?
STEyeAndroid said:
Can anyone confirm whether or not unlocking the boot loader sets a permanent flag?
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It appears to. And the statement about still receiving the unlocked bootloader warning after re-locking the bootloader is correct.
However, since the warranty of the Dev Edition is not voided, just unlock the bootloader, root, and then get rid of the message by replacing the logo.bin
STEyeAndroid said:
Can anyone confirm whether or not unlocking the boot loader sets a permanent flag?
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You bought a dev edition, it doesn't matter if the flag is set or not.
Ok so i have been playing with my Moto X for some time now and i have learned a lot about it but as i have been going threw the Q&A and general sections helping out i have read a lot of mixed information
1. unlocking the boot loader.
i have been to Motorola's website and checked for all devices and they give you a complete walk-threw on how to unlock your bootloader for all devices. but i have read in some threads that you can't do it on all devices. so i guess my question is. Is it tru that some carrier devices do not allow you to unlock the bootloader and if so what carries dont allow and what one's do allow.
2. my Sprint Moto X has had a unlocked bootloader from day one. so people who do not have there bootloader unlocked are they still able to use the 4.4 slapmymoto root process.
i am sorry for the questions but i need straight answers because i would like to help anyone who has issues but i don't want to give wrong info and after reading some many post i feel i might have made some mistakes in some of my attempts to help people
It is my understanding that AT&T and Verizon devices cannot unlock the bootloader through the Motorola website.
I have a Verizon Moto X (MotoMaker edition). The bootloader is locked. I used SlapMyMoto 0.5c to gain root on 4.4.
developer edition models for verizon and att/gsm can unlock bootloaders. if it is a dev edition and the bootloader is unlocked you also void your warranty. locked BLs can still be rooted with slapmymoto. that is the only purpose of slapmymoto. if you have an unlocked BL then you would just flash twrp then the superSU.zip (or other SU app of your choice) and have root in minutes.
jayboyyyy said:
if it is a dev edition and the bootloader is unlocked you also void your warranty.
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I do believe Motorola changed their policies concerning developer editions. Unlocking the boot loader no longer voids warranty on those devices
Sent from my XT1058 using Tapatalk
frenchie007 said:
I do believe Motorola changed their policies concerning developer editions. Unlocking the boot loader no longer voids warranty on those devices
Sent from my XT1058 using Tapatalk
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ya my bad. i meant isn't. glad you corrected it though because that could have been confusing for someone.
1. Yes. Retail VZW and ATT moto Xs will, most likely, never have their bootloaders unlocked. Those are the only 2 variants whose bootloaders can't be unlocked. Only Dev edition retain warranty after a bootloader unlock. Simply requesting an unlock code voids your warranty.
2. Yes but you'd be wasting your time. Download your choice of recovery (TWRP or CWMR) and root app (SuperSU or Superuser), flash the recovery, reboot into recovery, flash whateveryourrootappis.zip, reboot system, enjoy root.
someone told me it is possible to jtag my moto x runnong 4.4.2 in order to make it a dev edition , but said tht after i would not recevie any updtae which is fine ............is this possible and if so could someone direct me on how to or refer me to site tht tells me how
dgross1123 said:
someone told me it is possible to jtag my moto x runnong 4.4.2 in order to make it a dev edition , but said tht after i would not recevie any updtae which is fine ............is this possible and if so could someone direct me on how to or refer me to site tht tells me how
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I have not heard of that.
Besides the physical appearance, when it comes to the difference between the "Developer Edition" and Retail or Moto Maker edition, the only difference is unlocking the bootloader on the Dev Edition doesn't void the warranty, but on the "non-Dev" it does void the warranty.
For the most part, Motorola gives the bootloader unlock code away for free on their web site, along with the instructions to unlock. The exception being in the case of a few carriers like ATT, Verizon and Republic Wireless, where for what appears to be carrier requirements, they do NOT give out the code.
If you have ATT, VZW or Republic Wireless, and have an X built in 2014, see the China Middle Man is back thread in the general section about getting a bootloader unlock code from the only way possible at this time. But yes, it does void the warranty
KidJoe said:
I have not heard of that.
Besides the physical appearance, when it comes to the difference between the "Developer Edition" and Retail or Moto Maker edition, the only difference is unlocking the bootloader on the Dev Edition doesn't void the warranty, but on the "non-Dev" it does void the warranty.
For the most part, Motorola gives the bootloader unlock code away for free on their web site, along with the instructions to unlock. The exception being in the case of a few carriers like ATT, Verizon and Republic Wireless, where for what appears to be carrier requirements, they do NOT give out the code.
If you have ATT, VZW or Republic Wireless, and have an X built in 2014, see the China Middle Man is back thread in the general section about getting a bootloader unlock code from the only way possible at this time. But yes, it does void the warranty
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thank you for your response I do know that the unlocking the bootloader voids the warranty but again I ask is there any way to JTAG in order to unlock for att or verizonhas anyone looked into that and how reliable are the Chinese middleman for unlocking the bootloader
dgross1123 said:
thank you for your response I do know that the unlocking the bootloader voids the warranty but again I ask is there any way to JTAG in order to unlock for att or verizonhas anyone looked into that and how reliable are the Chinese middleman for unlocking the bootloader
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I have seen NOTHING on using JTAG to unlock the bootloader on the Moto X.
Since its release, the only way to UNLOCK the Bootloader on the X has been to get the unlock code.
How reliable is the middle man? Just read that thread. If the build date on your phone is 2014, you will likely be able to get a code. The middle man doesn't have "real time access" to the database containing the unlock codes, so if your phone was built a week ago, you might have to wait. As long as you meet those conditions, you'll likely get your code. In cases where the middle man didn't have the code, he's refunded the money.
Hi...someone can help me?
I have bootloader unlocked and root. If.i do update for 4.4.3 version i lost root??
hawkdown77 said:
Hi...someone can help me?
I have bootloader unlocked and root. If.i do update for 4.4.3 version i lost root??
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Nope. Not if the bootloader is unlocked...
Good Luck
hawkdown77 said:
Hi...someone can help me?
I have bootloader unlocked and root. If.i do update for 4.4.3 version i lost root??
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You might, but with an unlocked bootlaoder you can easily re-root at any time.
Sorry for the question....i've an xt1052 with stock 4.4.4 and i would root it....i'd want know if there is a way to relock the bootloader and restore the warranty?
Even if you could, you still wouldn't get your warranty back. When you unlock your bootloader through moto's website, your IMEI is sent to them and they know that you've unlocked the BL and your warranty is now void.
Also, relocking the bootloader will give you a "relocked" status. Not locked. So they know anyway.
mauri6870 said:
Even if you could, you still wouldn't get your warranty back. When you unlock your bootloader through moto's website, your IMEI is sent to them and they know that you've unlocked the BL and your warranty is now void.
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Click to collapse
If you purchased the developer edition, the warranty isn't voided by unlocking...
imnuts said:
If you purchased the developer edition, the warranty isn't voided by unlocking...
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Click to collapse
The xt1052 isn't the developer edition.
Sent from my XT1058 using Tapatalk
interista4e said:
Sorry for the question....i've an xt1052 with stock 4.4.4 and i would root it....i'd want know if there is a way to relock the bootloader and restore the warranty?
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Click to collapse
There are 3 states for the Moto X bootloader.
1. Locked Status Code 0 (as it ships from the factory)
2. Unlocked Status Code 3 (when the bootloader is unlocked)
3. Locked Status Code 2 (aka RELOCKED, after you use fastboot oem lock)
If the status is Unlocked or Relocked, you'll get the unlocked bootloader warning at boot up. And we do not have a way to toggle back to LOCKED Status Code: 0.
No matter how you unlock your bootloader (Moto Web site, China Middleman, Sunshine app), if your status code is 3 or 2 (unlocked or relocked), then your warranty is void should Moto or your warranty provider see it.
If you got your bootloader unlock code from Moto's web site directly, the official way to unlock, then they likely also have record in their database that your warranty is void.
Some states or countries may have laws that prevent denying the warranty coverage when the claimed failure is not related to unlocking the bootloader (like micro usb port no longer works to charge.)
And for others who may come across this thread... Unlocking the bootloader on a real Dev Edition X does NOT void the warranty. The OP has an XT1052 which is likely a European X, and is not a Dev Edition.
Thanks for the informations :good:
This is really lame from Motorola, I come from a Samsung Galaxy Nexus where this didn't happen..
sui785 said:
This is really lame from Motorola, I come from a Samsung Galaxy Nexus where this didn't happen..
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Click to collapse
The X is no Nexus, nor was it supposed to be.
All current "non-Nexus" Samsung phones have a Knox Warranty flag.
Hi guys i have the dev edition moto x. I rooted it and unlocked the bootlaoder, because i wanted to try out custom roms. i amtr now trying to put the phone back to stock. I followed the guide and i got the stock image back on the phone, but for some odd reason the bootloader wont get locked. I get sst lock failure in the command window. I need to send this phone back. any advice?
It's impossible to lock it again. If you have the pure edition you didn't lose your warranty anyway so don't worry.
Sent from my XT1095 using Tapatalk
AGISCI said:
It's impossible to lock it again. If you have the pure edition you didn't lose your warranty anyway so don't worry.
Sent from my XT1095 using Tapatalk
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Click to collapse
You can relock your bootloader.
flameinthefire said:
Hi guys i have the dev edition moto x. I rooted it and unlocked the bootlaoder, because i wanted to try out custom roms. i amtr now trying to put the phone back to stock. I followed the guide and i got the stock image back on the phone, but for some odd reason the bootloader wont get locked. I get sst lock failure in the command window. I need to send this phone back. any advice?
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Click to collapse
Always read and read some more before you take someone's word.
Straight from the horses mouth.
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91987/p/1449,8620
matt99017d said:
You can relock your bootloader.
Always read and read some more before you take someone's word.
Straight from the horses mouth.
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91987/p/1449,8620
Click to expand...
Click to collapse
Actually that does NOT put it back to locked. There are 3 bootloader states:
Locked
Unlocked
Relocked
Once you unlock it, it is impossible to go back to locked. He can only change it to "relocked" which anyone can see that it has been unlocked before. Try searching the forums more and you will see what I mean.
Sent from my XT1095 using Tapatalk
AGISCI said:
Actually that does NOT put it back to locked. There are 3 bootloader states:
Locked
Unlocked
Relocked
Once you unlock it, it is impossible to go back to locked. He can only change it to "relocked" which anyone can see that it has been unlocked before. Try searching the forums more and you will see what I mean.
Sent from my XT1095 using Tapatalk
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Click to collapse
Relocked would be re-(LOCKED)
hence it is locked. Meaning that you can only flash signed images. You are right in the fact that people can see that it has be unlocked before. But when its relocked the bootloader is still locked.
matt99017d said:
Relocked would be re-(LOCKED)
hence it is locked. Meaning that you can only flash signed images. You are right in the fact that people can see that it has be unlocked before. But when its relocked the bootloader is still locked.
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... For warranty purposes "relocked" does not help. With relocked they WILL know that he unlocked it.
Sent from my XT1095 using Tapatalk
For warranty purposes it does not matter when you have the pure edition. They have already said that its still covered under warranty.
In the first post he says he wants to lock it to send it back, but the point is that it does not matter and that they will know anyway.
Sent from my XT1095 using Tapatalk
AGISCI said:
In the first post he says he wants to lock it to send it back, but the point is that it does not matter and that they will know anyway.
Sent from my XT1095 using Tapatalk
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Click to collapse
Even if he never unlocked they would assume it has been unlocked anyway and if unlocking a Pure Edition would void the warranty (which it apparently doesn't) his warranty would already be void. When you put your ID string into the website to get the unlock code it very clearly tells you that once you click continue they update the device as unlocked in their records whether you actually unlock it or not because you asked them for the unlock code.
Well if he has dev edition moto x instead of pure edition then he probably needs to search OG moto x thread not the 2014 moto x
This is all irrelevant. Unlocking the bootloader on an XT1095 will not void the warranty per Motorola's website. Also per their website....requesting and have the unlock code for your device sent to you is the same as actually unlocking the device. In other words, they know what devices they sent out unlock codes for and as soon as they send that code they then assume that it was used and the device was unlocked. It does not matter if you decide not to use the code, if they sent it, then they consider it used on the device. They caution about that in the verbage that they want you to read before requesting the code. That of course does not apply to the Pure Edition (XT1095) since they consider that model a developers edition. So unless you have somehow damaged the device and it will no longer work properly, it really does not matter if the bootloader is unlocked or locked.