[Q] sony xperia z dead. wont turn on - Xperia Z Q&A, Help & Troubleshooting

hey im new here so please be nice with me
first my english is bad so hope you can understand me
the problem is i set the phone to wake me up and what happen i Let the phone ring until the battery is carried out and the battery died . I put it on the charge with the red LED lit up and keeps vibrating . LED turns off completely in a minutes while chargingnothing happn screen off red led off and also the vibrating stopped and ofcourse the screen BLACK
i dont know what happened but i had the phone for nearly a year and nothing happend just sudden death
have tried all of the manual resets (holding power button and volume button and hav read these forums and searched the web for a solution to no avail. PC doesn't recognise the phone so can't reset it via PC Companion
PLEASE HELP ME
I will be grateful and thankful to those who will helped me
thank you

mazigh said:
hey im new here so please be nice with me
first my english is bad so hope you can understand me
the problem is i set the phone to wake me up and what happen i Let the phone ring until the battery is carried out and the battery died . I put it on the charge with the red LED lit up and keeps vibrating . LED turns off completely in a minutes while chargingnothing happn screen off red led off and also the vibrating stopped and ofcourse the screen BLACK
i dont know what happened but i had the phone for nearly a year and nothing happend just sudden death
have tried all of the manual resets (holding power button and volume button and hav read these forums and searched the web for a solution to no avail. PC doesn't recognise the phone so can't reset it via PC Companion
PLEASE HELP ME
I will be grateful and thankful to those who will helped me
thank you
Click to expand...
Click to collapse
Hmm i think there's some hardware messed up...
Can you connect the phone in flashmode??
Turn it off completely and hold volume down button and connect it to ur PC
IF the led light blinked green for moment tell me...
Xperia™ Z (C6602) with Tapatalk.

NO i mentioned before
That this method does not work
plus the phone already off wont turn on
and PC Doesn't Recognize My Phone

ANY HELP

mazigh said:
ANY HELP
Click to expand...
Click to collapse
So your devices have some damaged hardware plus hard bricked
Xperia™ Z (C6602) with Tapatalk.

now What can I do??

mazigh said:
now What can I do??
Click to expand...
Click to collapse
Send it to sony service center
Xperia™ Z (C6602) with Tapatalk.

androidfreak70 said:
Send it to sony service center
Xperia™ Z (C6602) with Tapatalk.
Click to expand...
Click to collapse
androidfreak70
thanks so much for ur time and help

mazigh said:
androidfreak70
thanks so much for ur time and help
Click to expand...
Click to collapse
You're welcome. Hope sony replace your phone with new one
Xperia™ Z (C6602) with Tapatalk.

Same
I have the same problem but led lights and charging doest work...because i flash an incompatible rom for xz
now sir what did sony tell you??..
did they fix your phone??..what recommendation they say??

anyone know, my phone just get red light on flashmode and fastboot...help me please...try volume up and power button but not vibration

Related

[[SOLVE]] [Q] PLease Help me...Xperia V Sudden Death Issue

Hi all, im new here and this is my first post and my first problem....my Xperia V suddenly death when i just restarting it... i press the power button and it vibrate a while then nothing shows and happen at all...what should i do? please help.... :crying: :crying:
he/she asked us a Question!
lunul said:
Hi all, im new here and this is my first post and my first problem....my Xperia V suddenly death when i just restarting it... i press the power button and it vibrate a while then nothing shows and happen at all...what should i do? please help.... :crying: :crying:
Click to expand...
Click to collapse
I hate such none- responsibility of xda members
Give it a damn answer plz
Coz i xprienced dis 1ce! Xgo jb
It's a little too little info I guess.
If it has the stock software, I'd use PC Companion to repair it. Connect your phone via USB, wait for a 20 s, start PC Companion. Ignore it says phone not detected and start repair.
i have same problem to my xperia T lt30i. when i press power button. red light will be on off 2 times and nothing response.? can any have solution of this? please reply me. on my id
[email protected]
Sent from my GT-S5360 using xda app-developers app
Flash stock fw using the flastool and you will be good to go.
Sent from my Xperia T using xda app-developers app
i thought sod already missing in jb firmware, to solved it, try pull your battery, then leave it for couple of minutes, then plug it in and don't turn on just yet, go charge it first till yellow charging light appear, then you can on your phone..it takes couple of minute for the red light to appear, so just wait...

[Q] Xperia Z1 C6903 won't turn up, just red light blinking

Hello, sorry if this question had been posted before. I just confusing with my Xperia Z1. It's just blank screen, no Sony logo, no boot animation, etc.
I've tried to hold power+vol up but nothing happen. When i put the charge on and i press the power+vol up, it vibrate three times and nothing happen.
What should i do with this?? I hope it's not hardware failure.
Thx for the answer and suggestion.
did you flash anything prior to it going like that?
Sent from my C6903 using Tapatalk
7supreme said:
Hello, sorry if this question had been posted before. I just confusing with my Xperia Z1. It's just blank screen, no Sony logo, no boot animation, etc.
I've tried to hold power+vol up but nothing happen. When i put the charge on and i press the power+vol up, it vibrate three times and nothing happen.
What should i do with this?? I hope it's not hardware failure.
Thx for the answer and suggestion.
Click to expand...
Click to collapse
When you hear the three times vibration then you shutting down your phone and after that the phone is turned off completely, then leave it under wall charger via USB or Dock for minimum 4 hours, if it do not turn on then you have to flash a new Firmware OR Repair via PC Companion. Download Official Sony PC Companion and repair your phone. Other way is to use Flashtool and download the latest FTF from Mega Collection and flash it. Then it should turn on.
hi
i have the same problem with my z1 xperia
the pc companion wont see my phone to preform any kind of repair
any ideas
thanks
if nothing is happening just the LED red blinks even when you put the device in the charge, its hard bricked and will be fixed just with opening the phone and relive it with test point ...
maybe this thread will help you:
http://forum.xda-developers.com/showthread.php?t=2646405
7supreme said:
Hello, sorry if this question had been posted before. I just confusing with my Xperia Z1. It's just blank screen, no Sony logo, no boot animation, etc.
I've tried to hold power+vol up but nothing happen. When i put the charge on and i press the power+vol up, it vibrate three times and nothing happen.
What should i do with this?? I hope it's not hardware failure.
Thx for the answer and suggestion.
Click to expand...
Click to collapse
If it's brick, no prob, let's begin
Requirements:
The latest Flash Tools version, the latest FTF file of your phone, or any FTF file you want
Plug your phone to AC charger for about one or two minutes, and if you see red LED, now your phone is OK
1) If your phone has more than 50 percent charges, you can unplug it
2) If it has less 50 percent, let it charge for about an hour or more till it reaches 70 percent
So, no matter the first way or second, after you unplug it, now you can now connect your phone via USB and flash it
If you do everything correctly and if nothing goes wrong, after flashing, you can use your phone without any problem
If you couldn't do it, inform me to help you more
Look at the micro sd slot. Is there a red stripe? Or white?
If red, it's a water damage
Sent from my C6903 using XDA Free mobile app
I had also a blinking light.. it was a broken accu.
l92 said:
Look at the micro sd slot. Is there a red stripe? Or white?
If red, it's a water damage
Sent from my C6903 using XDA Free mobile app
Click to expand...
Click to collapse
It happened exactly the same with mine. I was on stock rom, and went to the swimming pool with it. But the stripe is white.
I cannot turn it on and only get the red light blinking when is plugged into the charger...
Help...
Miguel Pereira said:
It happened exactly the same with mine. I was on stock rom, and went to the swimming pool with it. But the stripe is white.
I cannot turn it on and only get the red light blinking when is plugged into the charger...
Help...
Click to expand...
Click to collapse
Try the hard brick fix (if you have warranty send to Sony instead). I doubt it'll do anything because it seems by your decription the hardware is damaged physically, but its worth a shot.
kentexcitebot said:
Try the hard brick fix (if you have warranty send to Sony instead). I doubt it'll do anything because it seems by your decription the hardware is damaged physically, but its worth a shot.
Click to expand...
Click to collapse
I already sent it to the warranty. Now we play the waiting game...
zony xperia z1 bricked
I have the same problem !! PLS HELP !! THE PHONE IS DEAD !! My pc don`t recognize the phone !! no led... the phone not charging! what to do?? help please my z1 bricked today while updating Monster'$ Rom my Phone is entirely lifeless ... no LED light, NOTHING
When connect to PC... nothing at all happens, doesn't even pick up the phone!
Have tried VOL + and power
VOL - + power
VOL - and power
Still NOTHING... phone is DEAD
Please help me friends
Please Help any Dev!!
Please i need help, i hard bricked my z1 c6903 ,restoring a backup with unlocked bootloader , this time the pone is totally dead. When in plugg in it blinks a red light.Im reading all about this and im a bit confused ,can anyone help me please?I really appreciate if u can.Best regards
SANTUMIL said:
Please i need help, i hard bricked my z1 c6903 ,restoring a backup with unlocked bootloader , this time the pone is totally dead. When in plugg in it blinks a red light.Im reading all about this and im a bit confused ,can anyone help me please?I really appreciate if u can.Best regards
Click to expand...
Click to collapse
srichinu said:
I have the same problem !! PLS HELP !! THE PHONE IS DEAD !! My pc don`t recognize the phone !! no led... the phone not charging! what to do?? help please my z1 bricked today while updating Monster'$ Rom my Phone is entirely lifeless ... no LED light, NOTHING
When connect to PC... nothing at all happens, doesn't even pick up the phone!
Have tried VOL + and power
VOL - + power
VOL - and power
Still NOTHING... phone is DEAD
Please help me friends
Click to expand...
Click to collapse
7supreme said:
Hello, sorry if this question had been posted before. I just confusing with my Xperia Z1. It's just blank screen, no Sony logo, no boot animation, etc.
I've tried to hold power+vol up but nothing happen. When i put the charge on and i press the power+vol up, it vibrate three times and nothing happen.
What should i do with this?? I hope it's not hardware failure.
Thx for the answer and suggestion.
Click to expand...
Click to collapse
ali_assaf said:
hi
i have the same problem with my z1 xperia
the pc companion wont see my phone to preform any kind of repair
any ideas
thanks
Click to expand...
Click to collapse
NiM72NiK said:
if nothing is happening just the LED red blinks even when you put the device in the charge, its hard bricked and will be fixed just with opening the phone and relive it with test point ...
maybe this thread will help you:
http://forum.xda-developers.com/showthread.php?t=2646405
Click to expand...
Click to collapse
Drain your battery completely
By Pressing and holding volume up and power button for 15 second, no vibration dont worry just hold it for 15 seconds and forget your phone for 1-2 days
Get working charger and usb cable check it then connect charger to phone there should be red light
Leave your phone for 3-4 hours
Now disconnect your phone from charger
Again check usb cable and drivers in pc
Open flashtool and get stock ftf ready for flashing
Once the dialog box appears with phone's animation
press and hold just volume down button and connect your phone with pc and immediately Release volume down button as soon as dialogue box disappears
Then disconnect phone when instructed in flashtool and wait for 4-5 minutes
Now try to turn on the phone.
Main thing is to have patience
This should work as i have my phone in same hardbricked state twice and this brought life in my phone back..!
This fixed mine
https://www.youtube.com/watch?v=GelRGJrL08s
sony z1 red light blinking problem
i have sony z1 with red light blinking problem while charging or powering on i tried flashtool with ftf and pc companion my pc not recognice it please help me
I've had exactly the same problem, nothing but the blinking red light. I replaced the battery (around $6 on aliexpress) and the phone worked again!
Berenpak02 said:
I've had exactly the same problem, nothing but the blinking red light. I replaced the battery (around $6 on aliexpress) and the phone worked again!
Click to expand...
Click to collapse
I hope, your solution works for me too. I ordered a battery and waiting for delivering it. If it won't work, I'll write here to help someone like us who wants to order a new battery.
Edit:
After battery changing, the phone worked. I don't know why, but it had been locked and rebooted repeatedly. Then I resetted to the factory settings. After that, it has been started to run well.

[Q] dead xperia z1

hii guys i have got a xperia z1 and suddenly it turn off and won't turn on i just tried everything even the red buttom but nothing happen sometimes a red light i'm asking if there is a solution to connect the phone with pc companion without pushing volume down until it shows the green light !!! plz help me any solution
mezhoud said:
hii guys i have got a xperia z1 and suddenly it turn off and won't turn on i just tried everything even the red buttom but nothing happen sometimes a red light i'm asking if there is a solution to connect the phone with pc companion without pushing volume down until it shows the green light !!! plz help me any solution
Click to expand...
Click to collapse
You are saying that when you are powering on the phone there is a red color going on the led....
Leave it to the charger for a while(couple hours) and it should work..
UltraWelfare said:
You are saying that when you are powering on the phone there is a red color going on the led....
Leave it to the charger for a while(couple hours) and it should work..
Click to expand...
Click to collapse
but the red light just works for two min that's it and sometimes for few seconds
mezhoud said:
but the red light just works for two min that's it and sometimes for few seconds
Click to expand...
Click to collapse
try changing the charger
juliheavy said:
try changing the charger
Click to expand...
Click to collapse
the same thing
uhg,the only thing that i believe is using flash tool, flash a new rom formating all, if you want using your phone
juliheavy said:
uhg,the only thing that i believe is using flash tool, flash a new rom formating all, if you want using your phone
Click to expand...
Click to collapse
i tried to flash it but it request to push the volume button and plug the cable , can i do it without pushing the button ?? today i tried to charge the phone it works it startup for 10 min everythings oki and then it shut down again
mezhoud said:
i tried to flash it but it request to push the volume button and plug the cable , can i do it without pushing the button ?? today i tried to charge the phone it works it startup for 10 min everythings oki and then it shut down again
Click to expand...
Click to collapse
uhg can be a hardware problem

Xperia Z1 touch screen problem

Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:
Ismail cheikh said:
Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:
Click to expand...
Click to collapse
Repair your phone using pc companion.
iedafarha said:
Repair your phone using pc companion.
Click to expand...
Click to collapse
thanks for replying
i did it but nothing new
Ismail cheikh said:
thanks for replying
i did it but nothing new
Click to expand...
Click to collapse
may be its hardware problem , send your phone to service center
Ismail cheikh said:
Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:
Click to expand...
Click to collapse
Firstly sorry for my English too.I'm Chinese~
Well,have you rooted your Z1?If so,you should clean your phone process more or less.If NOT,here are the TOOLs you may use:
Easy Root Tool——Root
XZDualRecovery——Recovery
Xposed for Lollipop——Xposed
You can search them in the Forums.
By the way,there truly is the touching problem because of the heating.Now that we are still using it,we can only try to manage that,right?

HELP Z3 WONT ON just red dot. cant go to recovery either cant detect flashtool

Need help asap plss
Hey there,
So is the red LED just on for a short time then the pone stays on the sony logo, or is it a constant red LED, on the sony logo?
Can you hold down the volume and power buttons and does the phone vibrate.?
nzzane said:
Hey there,
So is the red LED just on for a short time then the pone stays on the sony logo, or is it a constant red LED, on the sony logo?
Can you hold down the volume and power buttons and does the phone vibrate.?
Click to expand...
Click to collapse
nope toubleshooting doesnt work either please help
nzzane said:
Hey there,
So is the red LED just on for a short time then the pone stays on the sony logo, or is it a constant red LED, on the sony logo?
Can you hold down the volume and power buttons and does the phone vibrate.?[/QUOTEfor
just for a short time.. please reply asap ty
Click to expand...
Click to collapse
DELTAMAX1919 said:
nzzane said:
Hey there,
So is the red LED just on for a short time then the pone stays on the sony logo, or is it a constant red LED, on the sony logo?
Can you hold down the volume and power buttons and does the phone vibrate.?[/QUOTEfor
just for a short time.. please reply asap ty
Click to expand...
Click to collapse
If the LED is on for short time it can be recovered
Use Flashtool to flash a new firmware to your phone
1. Get flashtool (get version 0.9.18.6)
2. Download stock firmware for your phone
3. Move downloaded firmware to the flashtool firmware folder
4. make sure you have all ADB drivers - and drivers for your phone
5. In flashtool click on the lighting icon and click the firmware you downloaded and click FLASH (wait for process to finish)
6. When it says, turn the phone off - hold the volume down button while plugging the phone in
7. should start flashing the firmware, just leave it to do its thing
Click to expand...
Click to collapse
thanks. if i charge it the led will stay for a short time is this normal??? id bring my z3c different phone technician they say battery problem there another one who told me the board is dead?
ty pls reply asap
firmware is not supported in my country none of the firmware are not from my country?
DELTAMAX1919 said:
firmware is not supported in my country none of the firmware are not from my country?
Click to expand...
Click to collapse
Any firmware will do, it doesn't matter
Its all the same, just has different apps suited to the country really, and different basebands - but that no matter
usually when you charge it the red LED should stay on but this is probably due to your phone not completely booting
So my z3 is fine?.
I thought my z3 is dead already hahaha . I was gonna sell the parts ??
I can't turn on the phone. I f I plug it only the led will be on.? No viberate..
driver cnt be read at the flashtool and my computer pls reply asap
cant detect either on the driver reply asap
DELTAMAX1919 said:
I can't turn on the phone. I f I plug it only the led will be on.? No viberate..
Click to expand...
Click to collapse
Okay i see now... you have a Z3 in a Z3C Forum..
Okay for Z3 same steps, just use xperiafirm to find the firmware for your phone, and download it
Its z3c mine
Can we do pm?
correction its z3c i mean
I have a z3c too, bought it second hand with 5.0.1 on it. Now a second time it blacked out on me. The first time it just restarted after several days ... Now it wont startup or vibrate, troubleshooting is without any effect. Only red charging led when "charging" (slightly unstable brightness), the led stays on for 1 h or longer then switch off and stays off for 1 hr or longer. Then lights again, all by itself. I tried: powerbutton+volume up, powerbutton+volume down, small yellow button, keeping it away from charging. All nothing. PC-companion doesnot connect. Flashtool doesnot connect. Please advise.
If Flashtool/SUS/And Sony PC Companion don't work, then there is no option but to bring the phone to your nearest Sony Service Center and let them fix it

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