Xperia Z1 touch screen problem - Xperia Z1 Q&A, Help & Troubleshooting

Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:

Ismail cheikh said:
Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:
Click to expand...
Click to collapse
Repair your phone using pc companion.

iedafarha said:
Repair your phone using pc companion.
Click to expand...
Click to collapse
thanks for replying
i did it but nothing new

Ismail cheikh said:
thanks for replying
i did it but nothing new
Click to expand...
Click to collapse
may be its hardware problem , send your phone to service center

Ismail cheikh said:
Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:
Click to expand...
Click to collapse
Firstly sorry for my English too.I'm Chinese~
Well,have you rooted your Z1?If so,you should clean your phone process more or less.If NOT,here are the TOOLs you may use:
Easy Root Tool——Root
XZDualRecovery——Recovery
Xposed for Lollipop——Xposed
You can search them in the Forums.
By the way,there truly is the touching problem because of the heating.Now that we are still using it,we can only try to manage that,right?

Related

xperia z not turning on...SUDDEN DEATH???!

hi all,
so i woke up today, took note of something via small notes app on the phone.
went back to sleep with the phone on the charger.
i wake up, try to turn the screen on (LED light indicated full charge with green light), & the screen does not turn on! i figure my hand was blocking the light sensor so i make certain my hand isnt in the way, & try again, still not response. next thing i do is hold the power button & volume rocker up but all this does is turn the phone completely off(no more green led)!
since then i have been trying, & trying to do the reset of vol up + power with no results.
im afraid the phone is dead, & i have to purchase a new one, but im hoping that there is a last resort tactic i may use to revive the phone.
thanks in advance.
:good:
may someone be kind enough to help?
or to point me to proper thread.
ive searched & only results lead to solution which involves pc companion which ive tried but it is not recognizing my phone.
thanks
asadkhanduhh said:
hi all,
so i woke up today, took note of something via small notes app on the phone.
went back to sleep with the phone on the charger.
i wake up, try to turn the screen on (LED light indicated full charge with green light), & the screen does not turn on! i figure my hand was blocking the light sensor so i make certain my hand isnt in the way, & try again, still not response. next thing i do is hold the power button & volume rocker up but all this does is turn the phone completely off(no more green led)!
since then i have been trying, & trying to do the reset of vol up + power with no results.
im afraid the phone is dead, & i have to purchase a new one, but im hoping that there is a last resort tactic i may use to revive the phone.
thanks in advance.
:good:
Click to expand...
Click to collapse
Is your PC recognizing the phone?
androidtweaker1 said:
Is your PC recognizing the phone?
Click to expand...
Click to collapse
hi,
thanks for the response.
no my pc is not recognizing my phone.
im afraid the phone is dead?
asadkhanduhh said:
hi,
thanks for the response.
no my pc is not recognizing my phone.
im afraid the phone is dead?
Click to expand...
Click to collapse
Hard shut down the device.
Press volume up and power key till there are three vibrations.
Now hold volume down key an connect usb an see whether PC detects it
androidtweaker1 said:
Hard shut down the device.
Press volume up and power key till there are three vibrations.
Now hold volume down key an connect usb an see whether PC detects it
Click to expand...
Click to collapse
phone is not responding to any of those commands.
ive heard of a way to flash revive a dead phone?
do you have any familiarity with that method?
asadkhanduhh said:
phone is not responding to any of those commands.
ive heard of a way to flash revive a dead phone?
do you have any familiarity with that method?
Click to expand...
Click to collapse
Download flashtool and install
After that go to driver folder in flashtool folder(It will be in c drive )
Install flashmode, xperia z and fastboot drivers
Hold volume down key an connect to PC
See whether PC detects phone now
taking those steps right now...
will update..
thanks
androidtweaker1 said:
Download flashtool and install
After that go to driver folder in flashtool folder(It will be in c drive )
Install flashmode, xperia z and fastboot drivers
Hold volume down key an connect to PC
See whether PC detects phone now
Click to expand...
Click to collapse
hi,
there is no driver folder in the flashtool folder?
just flashtool, flashtool64, & uninstall flashtool.
EDIT
NEVERMIND found *RIGHT* folder. it was exactly where you said itd be
phone is still not being recognized by cpu........
asadkhanduhh said:
phone is still not being recognized by cpu........
Click to expand...
Click to collapse
Hold power up and connect USB, make sure tht the phone is off
EDIT: If still does not recognize reboot PC and try
Any vibrations or reaction when holding the power button for 60 seconds?
Sent from my LG-E980
lamename said:
Any vibrations or reaction when holding the power button for 60 seconds?
Sent from my LG-E980
Click to expand...
Click to collapse
hi,
thanks for the response.
nope, no response from the phone @ all.
this is so odd that the phone would just literally 'die' out of no where?
lamename said:
Any vibrations or reaction when holding the power button for 60 seconds?
Sent from my LG-E980
Click to expand...
Click to collapse
Edit: replied on the wrong post
---------- Post added at 09:54 AM ---------- Previous post was at 09:52 AM ----------
asadkhanduhh said:
hi,
thanks for the response.
nope, no response from the phone @ all.
this is so odd that the phone would just literally 'die' out of no where?
Click to expand...
Click to collapse
Okay,
Have Googled up a bit.
Keep the phone connected to charger to 5-6 hours and then try starting the phone
This method has worked for some users, see whether it works for you :fingers-crossed:
Pc/seus
Hi,have you tried Pccompanion or seus?Ok,now i see that you tried pc companion,but try seus!
Edit:
Ok try this,open Pc companion,now iniciate the support zone,if is not installed it will install.
Now once is installed click on software update of the phone,and it will say that no device was found,so now click on repair my phone.
Hope that works.
hi guys,
UPDATE !!!
although very odd, & puzzling(im not complaining!!) the phone came back to life on its own.
i had just finished watching television with the family, when i take the phone out of my pocket & just out of hope push the power button when all the sudden i felt a faint(but lovely) vibration!! a few secs later the logo screens showed, & the phone booted up as normal.
needless to say i am certainly happy the phone is working.
MOST IMPORTANTLY id like to thank those that took the time from their lives to reply to my call for help. It is HUGELY appreciated!
thanks again. :good::good::highfive::highfive::good::good:
asadkhanduhh said:
hi guys,
UPDATE !!!
although very odd, & puzzling(im not complaining!!) the phone came back to life on its own.
i had just finished watching television with the family, when i take the phone out of my pocket & just out of hope push the power button when all the sudden i felt a faint(but lovely) vibration!! a few secs later the logo screens showed, & the phone booted up as normal.
needless to say i am certainly happy the phone is working.
MOST IMPORTANTLY id like to thank those that took the time from their lives to reply to my call for help. It is HUGELY appreciated!
thanks again. :good::good::highfive::highfive::good::good:
Click to expand...
Click to collapse
:good::highfive:

[Q] Xperia Z1 C6903 won't turn up, just red light blinking

Hello, sorry if this question had been posted before. I just confusing with my Xperia Z1. It's just blank screen, no Sony logo, no boot animation, etc.
I've tried to hold power+vol up but nothing happen. When i put the charge on and i press the power+vol up, it vibrate three times and nothing happen.
What should i do with this?? I hope it's not hardware failure.
Thx for the answer and suggestion.
did you flash anything prior to it going like that?
Sent from my C6903 using Tapatalk
7supreme said:
Hello, sorry if this question had been posted before. I just confusing with my Xperia Z1. It's just blank screen, no Sony logo, no boot animation, etc.
I've tried to hold power+vol up but nothing happen. When i put the charge on and i press the power+vol up, it vibrate three times and nothing happen.
What should i do with this?? I hope it's not hardware failure.
Thx for the answer and suggestion.
Click to expand...
Click to collapse
When you hear the three times vibration then you shutting down your phone and after that the phone is turned off completely, then leave it under wall charger via USB or Dock for minimum 4 hours, if it do not turn on then you have to flash a new Firmware OR Repair via PC Companion. Download Official Sony PC Companion and repair your phone. Other way is to use Flashtool and download the latest FTF from Mega Collection and flash it. Then it should turn on.
hi
i have the same problem with my z1 xperia
the pc companion wont see my phone to preform any kind of repair
any ideas
thanks
if nothing is happening just the LED red blinks even when you put the device in the charge, its hard bricked and will be fixed just with opening the phone and relive it with test point ...
maybe this thread will help you:
http://forum.xda-developers.com/showthread.php?t=2646405
7supreme said:
Hello, sorry if this question had been posted before. I just confusing with my Xperia Z1. It's just blank screen, no Sony logo, no boot animation, etc.
I've tried to hold power+vol up but nothing happen. When i put the charge on and i press the power+vol up, it vibrate three times and nothing happen.
What should i do with this?? I hope it's not hardware failure.
Thx for the answer and suggestion.
Click to expand...
Click to collapse
If it's brick, no prob, let's begin
Requirements:
The latest Flash Tools version, the latest FTF file of your phone, or any FTF file you want
Plug your phone to AC charger for about one or two minutes, and if you see red LED, now your phone is OK
1) If your phone has more than 50 percent charges, you can unplug it
2) If it has less 50 percent, let it charge for about an hour or more till it reaches 70 percent
So, no matter the first way or second, after you unplug it, now you can now connect your phone via USB and flash it
If you do everything correctly and if nothing goes wrong, after flashing, you can use your phone without any problem
If you couldn't do it, inform me to help you more
Look at the micro sd slot. Is there a red stripe? Or white?
If red, it's a water damage
Sent from my C6903 using XDA Free mobile app
I had also a blinking light.. it was a broken accu.
l92 said:
Look at the micro sd slot. Is there a red stripe? Or white?
If red, it's a water damage
Sent from my C6903 using XDA Free mobile app
Click to expand...
Click to collapse
It happened exactly the same with mine. I was on stock rom, and went to the swimming pool with it. But the stripe is white.
I cannot turn it on and only get the red light blinking when is plugged into the charger...
Help...
Miguel Pereira said:
It happened exactly the same with mine. I was on stock rom, and went to the swimming pool with it. But the stripe is white.
I cannot turn it on and only get the red light blinking when is plugged into the charger...
Help...
Click to expand...
Click to collapse
Try the hard brick fix (if you have warranty send to Sony instead). I doubt it'll do anything because it seems by your decription the hardware is damaged physically, but its worth a shot.
kentexcitebot said:
Try the hard brick fix (if you have warranty send to Sony instead). I doubt it'll do anything because it seems by your decription the hardware is damaged physically, but its worth a shot.
Click to expand...
Click to collapse
I already sent it to the warranty. Now we play the waiting game...
zony xperia z1 bricked
I have the same problem !! PLS HELP !! THE PHONE IS DEAD !! My pc don`t recognize the phone !! no led... the phone not charging! what to do?? help please my z1 bricked today while updating Monster'$ Rom my Phone is entirely lifeless ... no LED light, NOTHING
When connect to PC... nothing at all happens, doesn't even pick up the phone!
Have tried VOL + and power
VOL - + power
VOL - and power
Still NOTHING... phone is DEAD
Please help me friends
Please Help any Dev!!
Please i need help, i hard bricked my z1 c6903 ,restoring a backup with unlocked bootloader , this time the pone is totally dead. When in plugg in it blinks a red light.Im reading all about this and im a bit confused ,can anyone help me please?I really appreciate if u can.Best regards
SANTUMIL said:
Please i need help, i hard bricked my z1 c6903 ,restoring a backup with unlocked bootloader , this time the pone is totally dead. When in plugg in it blinks a red light.Im reading all about this and im a bit confused ,can anyone help me please?I really appreciate if u can.Best regards
Click to expand...
Click to collapse
srichinu said:
I have the same problem !! PLS HELP !! THE PHONE IS DEAD !! My pc don`t recognize the phone !! no led... the phone not charging! what to do?? help please my z1 bricked today while updating Monster'$ Rom my Phone is entirely lifeless ... no LED light, NOTHING
When connect to PC... nothing at all happens, doesn't even pick up the phone!
Have tried VOL + and power
VOL - + power
VOL - and power
Still NOTHING... phone is DEAD
Please help me friends
Click to expand...
Click to collapse
7supreme said:
Hello, sorry if this question had been posted before. I just confusing with my Xperia Z1. It's just blank screen, no Sony logo, no boot animation, etc.
I've tried to hold power+vol up but nothing happen. When i put the charge on and i press the power+vol up, it vibrate three times and nothing happen.
What should i do with this?? I hope it's not hardware failure.
Thx for the answer and suggestion.
Click to expand...
Click to collapse
ali_assaf said:
hi
i have the same problem with my z1 xperia
the pc companion wont see my phone to preform any kind of repair
any ideas
thanks
Click to expand...
Click to collapse
NiM72NiK said:
if nothing is happening just the LED red blinks even when you put the device in the charge, its hard bricked and will be fixed just with opening the phone and relive it with test point ...
maybe this thread will help you:
http://forum.xda-developers.com/showthread.php?t=2646405
Click to expand...
Click to collapse
Drain your battery completely
By Pressing and holding volume up and power button for 15 second, no vibration dont worry just hold it for 15 seconds and forget your phone for 1-2 days
Get working charger and usb cable check it then connect charger to phone there should be red light
Leave your phone for 3-4 hours
Now disconnect your phone from charger
Again check usb cable and drivers in pc
Open flashtool and get stock ftf ready for flashing
Once the dialog box appears with phone's animation
press and hold just volume down button and connect your phone with pc and immediately Release volume down button as soon as dialogue box disappears
Then disconnect phone when instructed in flashtool and wait for 4-5 minutes
Now try to turn on the phone.
Main thing is to have patience
This should work as i have my phone in same hardbricked state twice and this brought life in my phone back..!
This fixed mine
https://www.youtube.com/watch?v=GelRGJrL08s
sony z1 red light blinking problem
i have sony z1 with red light blinking problem while charging or powering on i tried flashtool with ftf and pc companion my pc not recognice it please help me
I've had exactly the same problem, nothing but the blinking red light. I replaced the battery (around $6 on aliexpress) and the phone worked again!
Berenpak02 said:
I've had exactly the same problem, nothing but the blinking red light. I replaced the battery (around $6 on aliexpress) and the phone worked again!
Click to expand...
Click to collapse
I hope, your solution works for me too. I ordered a battery and waiting for delivering it. If it won't work, I'll write here to help someone like us who wants to order a new battery.
Edit:
After battery changing, the phone worked. I don't know why, but it had been locked and rebooted repeatedly. Then I resetted to the factory settings. After that, it has been started to run well.

problem with the power button on Xperia zr

Sometimes when the phone is on standby mode I press the power button and it doesn't response, that is I have to press it 3-4 times in a row in order to enter the home screen?
that only happens when i leave the phome on standby for a long time otherwise it responds fine .
Any suggestion?
xperia.zr said:
Sometimes when the phone is on standby mode I press the power button and it doesn't response, that is I have to press it 3-4 times in a row in order to enter the home screen?
that only happens when i leave the phome on standby for a long time otherwise it responds fine .
Any suggestion?
Click to expand...
Click to collapse
I have also the same problem but sony xperia care center give me excuse that they only replace the phone and they do not open the device to repair any faulty part
humanzqzr said:
I have also the same problem but sony xperia care center give me excuse that they only replace the phone and they do not open the device to repair any faulty part
Click to expand...
Click to collapse
i don't think it's a hardware issue it happens only when the phone on standby for along time otherwise it worksfine every single time
xperia.zr said:
i don't think it's a hardware issue it happens only when the phone on standby for along time otherwise it worksfine every single time
Click to expand...
Click to collapse
try flashing a custom rom or reflash the latest stock rom this cant be hardware issue

[Q] sony xperia z dead. wont turn on

hey im new here so please be nice with me
first my english is bad so hope you can understand me
the problem is i set the phone to wake me up and what happen i Let the phone ring until the battery is carried out and the battery died . I put it on the charge with the red LED lit up and keeps vibrating . LED turns off completely in a minutes while chargingnothing happn screen off red led off and also the vibrating stopped and ofcourse the screen BLACK
i dont know what happened but i had the phone for nearly a year and nothing happend just sudden death
have tried all of the manual resets (holding power button and volume button and hav read these forums and searched the web for a solution to no avail. PC doesn't recognise the phone so can't reset it via PC Companion
PLEASE HELP ME
I will be grateful and thankful to those who will helped me
thank you
mazigh said:
hey im new here so please be nice with me
first my english is bad so hope you can understand me
the problem is i set the phone to wake me up and what happen i Let the phone ring until the battery is carried out and the battery died . I put it on the charge with the red LED lit up and keeps vibrating . LED turns off completely in a minutes while chargingnothing happn screen off red led off and also the vibrating stopped and ofcourse the screen BLACK
i dont know what happened but i had the phone for nearly a year and nothing happend just sudden death
have tried all of the manual resets (holding power button and volume button and hav read these forums and searched the web for a solution to no avail. PC doesn't recognise the phone so can't reset it via PC Companion
PLEASE HELP ME
I will be grateful and thankful to those who will helped me
thank you
Click to expand...
Click to collapse
Hmm i think there's some hardware messed up...
Can you connect the phone in flashmode??
Turn it off completely and hold volume down button and connect it to ur PC
IF the led light blinked green for moment tell me...
Xperia™ Z (C6602) with Tapatalk.
NO i mentioned before
That this method does not work
plus the phone already off wont turn on
and PC Doesn't Recognize My Phone
ANY HELP
mazigh said:
ANY HELP
Click to expand...
Click to collapse
So your devices have some damaged hardware plus hard bricked
Xperia™ Z (C6602) with Tapatalk.
now What can I do??
mazigh said:
now What can I do??
Click to expand...
Click to collapse
Send it to sony service center
Xperia™ Z (C6602) with Tapatalk.
androidfreak70 said:
Send it to sony service center
Xperia™ Z (C6602) with Tapatalk.
Click to expand...
Click to collapse
androidfreak70
thanks so much for ur time and help
mazigh said:
androidfreak70
thanks so much for ur time and help
Click to expand...
Click to collapse
You're welcome. Hope sony replace your phone with new one
Xperia™ Z (C6602) with Tapatalk.
Same
I have the same problem but led lights and charging doest work...because i flash an incompatible rom for xz
now sir what did sony tell you??..
did they fix your phone??..what recommendation they say??
anyone know, my phone just get red light on flashmode and fastboot...help me please...try volume up and power button but not vibration

[Q] dead xperia z1

hii guys i have got a xperia z1 and suddenly it turn off and won't turn on i just tried everything even the red buttom but nothing happen sometimes a red light i'm asking if there is a solution to connect the phone with pc companion without pushing volume down until it shows the green light !!! plz help me any solution
mezhoud said:
hii guys i have got a xperia z1 and suddenly it turn off and won't turn on i just tried everything even the red buttom but nothing happen sometimes a red light i'm asking if there is a solution to connect the phone with pc companion without pushing volume down until it shows the green light !!! plz help me any solution
Click to expand...
Click to collapse
You are saying that when you are powering on the phone there is a red color going on the led....
Leave it to the charger for a while(couple hours) and it should work..
UltraWelfare said:
You are saying that when you are powering on the phone there is a red color going on the led....
Leave it to the charger for a while(couple hours) and it should work..
Click to expand...
Click to collapse
but the red light just works for two min that's it and sometimes for few seconds
mezhoud said:
but the red light just works for two min that's it and sometimes for few seconds
Click to expand...
Click to collapse
try changing the charger
juliheavy said:
try changing the charger
Click to expand...
Click to collapse
the same thing
uhg,the only thing that i believe is using flash tool, flash a new rom formating all, if you want using your phone
juliheavy said:
uhg,the only thing that i believe is using flash tool, flash a new rom formating all, if you want using your phone
Click to expand...
Click to collapse
i tried to flash it but it request to push the volume button and plug the cable , can i do it without pushing the button ?? today i tried to charge the phone it works it startup for 10 min everythings oki and then it shut down again
mezhoud said:
i tried to flash it but it request to push the volume button and plug the cable , can i do it without pushing the button ?? today i tried to charge the phone it works it startup for 10 min everythings oki and then it shut down again
Click to expand...
Click to collapse
uhg can be a hardware problem

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