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I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Power and vol+ force reboot, not shutdown, to force shutdown u need to push the tiny red button in the sim location.
I suggest you to reflash your phone with a tft file or with SUS, 4.4.2 brings many drain battery problems.
romaha said:
I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Click to expand...
Click to collapse
Try to start from scratch:
1. Wipe internal sdcard
2. Eject (pull out) you external sdcard
3. Re-flash FTF (don't thick anything, let it default flash configuration)
4. Don't try to restore any app or data from old firmware version.
5. Check if the problem still persist
QualQuek said:
Power and vol+ force reboot, not shutdown, to force shutdown u need to push the tiny red button in the sim location.
I suggest you to reflash your phone with a tft file or with SUS, 4.4.2 brings many drain battery problems.
Click to expand...
Click to collapse
I try three different ways, ftf with flashtool, SUS and PCC. No results (
2omegahanggara: Thank you for your advice, but I was try to do exactly this steps tomorrow. Nothing helps
romaha said:
I try three different ways, ftf with flashtool, SUS and PCC. No results (
Click to expand...
Click to collapse
Then maybe there is something wrong with your phone
I guess find the decision.
Enable "Developer options" enter in it and check the checkbox "don't keep activities". Shut down with power button was OK. Now waiting for autoshutdown after battery discharged.. After uncheck this options back, the problem does not appear.
I have problem like you ,i try to ask many times but no resolve.
It happened since update to 4.4
Now I need to hold power+volume up to turn off phone completely or when press reboot in the recovery
Sent from my C6903 using xda app-developers app
---------- Post added at 08:41 AM ---------- Previous post was at 08:34 AM ----------
Did you it happened when your battery drain out and phone shut down by itself?! I have same battery drain out and phone off.it really hard to recharge I
Do you try "my method"?
romaha said:
Do you try "my method"?
Click to expand...
Click to collapse
Yes check "don't keep activities" still same
So you fixed ur problem with this don't keep activities"?!
my z1 hone is died
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Elsarrawy said:
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Click to expand...
Click to collapse
you got red charge light up when put phone in wall charge ? Did you out of battery?
Hold power+volume up to see phone will vibration three times?
Elsarrawy said:
2 days a go i received kitkat from sony website and i stalled it, it was working perfectly till today suddenly my mobile turned off itself and tried many ways like + button with usb connected on pc or even - button no way now it's off i can't open it at all (the mobile battery wasn't free before that)
please try to help me i bought the mobile from KSA now I'm in Egypt.
Click to expand...
Click to collapse
Hello. I have the same issue with my unhappy Z1. First of all, don`t use high almerage chargers, ie sony wall charger, it has 1.5A. Try to plug low amperage tools, for example try to plug phone to your computer via USB, it has 0.5A in USB2.0 and 0.9A in USB3.0. Put the phone chargeing for 1-2 hours and DO NOT TOUCH IT!!!
After that long press (5-10 sec) on small red clit (power shutdown button), and then try to power up the phone normally with power button. If all ok, left phone charge for full battery.
paullu said:
Yes check "don't keep activities" still same
So you fixed ur problem with this don't keep activities"?!
Click to expand...
Click to collapse
Exactly! I was try everything but only "dont keep activ." helps.
paullu said:
you got red charge light up when put phone in wall charge ? Did you out of battery?
Hold power+volume up to see phone will vibration three times?
Click to expand...
Click to collapse
thanks paullu
i tried the way with no respond and about red charge light not light with wall charger (1.5A) it's only light for 1 or 2 second with usb connected to PC and disappear again
but it's rare to red light happen
---------- Post added at 06:46 AM ---------- Previous post was at 06:41 AM ----------
romaha said:
Hello. I have the same issue with my unhappy Z1. First of all, don`t use high almerage chargers, ie sony wall charger, it has 1.5A. Try to plug low amperage tools, for example try to plug phone to your computer via USB, it has 0.5A in USB2.0 and 0.9A in USB3.0. Put the phone chargeing for 1-2 hours and DO NOT TOUCH IT!!!
After that long press (5-10 sec) on small red clit (power shutdown button), and then try to power up the phone normally with power button. If all ok, left phone charge for full battery.
Click to expand...
Click to collapse
thanks romaha
i tried the idea yesterday night no way too i don't know what to do!
A little remark. After I try to charge my Z1, problem appear again But it solved by force shutdown with red button or "Power+Vol" combination until next charge
romaha said:
A little remark. After I try to charge my Z1, problem appear again But it solved by force shutdown with red button or "Power+Vol" combination until next charge
Click to expand...
Click to collapse
man I just want ask you the issue still exist or not
Looks like same like me .it seem like work for couple times
Did the way you told me but now just like you problem come back.make me headache.may need call sony send it to repair
I just find out one more thing when I shut down phone with hold power+volume up and connect to pc once disconnect frompc phone bootloop.
romaha said:
I've already ask this question on sonymobile forum, but have no result. Trying to post it here.
I upgrade my Z1 to 4.4.2 and get the next issue.
When I switch off my phone with long press power button -> "swich off phone", its successfully shutting down but after 5-10 sec. show startup SONY logo then swich off display then show logo again and so on endlessly...
It was very unexpectedly, when I swich off Z1 and put it into pocket, after cuple of days I found it totally discharged. I cant make phone alive with wall charger and only 2-3 hours on USB charger can reanimate Z1.
I was try everything what I read no docs and forums, reflash with SUS and sony PCC, flash different versions of FTF via flashtool, boot on safe mode etc, but nothing helps
Is there software problem with shutdown loop or problem with battery controller or something else? How can I fix it? Any considerations?
P.S. Small "force shutdown" button or Power+VolUp combination sometimes helps to shutdown phone.
Click to expand...
Click to collapse
I had something similar to your problem and solve it by connecting the phone to flashtools in fast boot (power button + volume + button) so after selecione check current device status and ready the phone restart and recovery I could enter and there you restore the phone and stay as before hope you serve anything we are here
paullu said:
man I just want ask you the issue still exist or not
Looks like same like me .it seem like work for couple times
Did the way you told me but now just like you problem come back.make me headache.may need call sony send it to repair
I just find out one more thing when I shut down phone with hold power+volume up and connect to pc once disconnect frompc phone bootloop.
Click to expand...
Click to collapse
The problem still exists for me I'll carry my Z1 to sony service this weekend.
I just call sony USA and will send my phone to repair
It will take one month
Sent from my C6903 using xda app-developers app
Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:
Ismail cheikh said:
Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:
Click to expand...
Click to collapse
Repair your phone using pc companion.
iedafarha said:
Repair your phone using pc companion.
Click to expand...
Click to collapse
thanks for replying
i did it but nothing new
Ismail cheikh said:
thanks for replying
i did it but nothing new
Click to expand...
Click to collapse
may be its hardware problem , send your phone to service center
Ismail cheikh said:
Hi
fistly excuse my engllish
i have an xperia z1, the problem is the touch screen freez and the phone overheat and i have to shutdown the phone by pressin the power of button and volume up and wait for 15 mn to solve the problem. and again i just use it for 20mn and the problem appear again again: hight temperature and i can't input anything in the screen but the others button (volume) still work :crying:
Click to expand...
Click to collapse
Firstly sorry for my English too.I'm Chinese~
Well,have you rooted your Z1?If so,you should clean your phone process more or less.If NOT,here are the TOOLs you may use:
Easy Root Tool——Root
XZDualRecovery——Recovery
Xposed for Lollipop——Xposed
You can search them in the Forums.
By the way,there truly is the touching problem because of the heating.Now that we are still using it,we can only try to manage that,right?
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
rockz1991 said:
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
Click to expand...
Click to collapse
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
MrMike2182 said:
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
Click to expand...
Click to collapse
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
rockz1991 said:
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
Click to expand...
Click to collapse
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
MrMike2182 said:
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
Click to expand...
Click to collapse
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
rockz1991 said:
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
Click to expand...
Click to collapse
Since the factory reset didn't work, then unfortunately it really is a hardware issue.. I think you need a new screen..
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
stonedpsycho said:
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
Click to expand...
Click to collapse
Thanks stonedpsycho. I will have a look at it.
When i turn off the display, by double tapping or pressing power button, After that pressing power button again or double tapping wont wake the display on. After a long time period the ambient display might show up but that is becoming rare day by day, every day this period of nightmare is increasing. Now I'm even afraid to turn off the display so that it wont turn on again.
Sometimes when people call, makes the phone rings but shows nothing on the display.
Only way to forcefully wake the display is to pressing power button long time so that it will restart. But nowadays it doesnt even work!!!
Now, Im stuck, is it hardware or software problem??!?
Have you tried to install full fastboot rom from miui tool
how long u using k20 pro?
have you ever installing any tweaks for the screen?
GTRanushka said:
Have you tried to install full fastboot rom from miui tool
Click to expand...
Click to collapse
Nope, the fear of uncertain consequences by not properly doing it refrained me to do such(as its my brothers phone).
PiyasRahman said:
how long u using k20 pro?
Click to expand...
Click to collapse
It was bought in july, so approximately 3 months. the rom is indian(global) btw.
xNovaLeader said:
have you ever installing any tweaks for the screen?
Click to expand...
Click to collapse
Nope, on behalf of my brothers usage it is assured that no tweaks or third party kind of things was installed nor tweaked(bcz he doesn't know that much about all this except messenger, fb, Instagram and pubg )
Excalib3r said:
Nope, on behalf of my brothers usage it is assured that no tweaks or third party kind of things was installed nor tweaked(bcz he doesn't know that much about all this except messenger, fb, Instagram and pubg )
Click to expand...
Click to collapse
iff u affraid or dontknow much about flashing other miui to test it out then try send the phone to service center..last time i had an issue almost same as you with my older phone..its appear something is broken inside the phone connected to the screen..not by softwere..
Excalib3r said:
When i turn off the display, by double tapping or pressing power button, After that pressing power button again or double tapping wont wake the display on. After a long time period the ambient display might show up but that is becoming rare day by day, every day this period of nightmare is increasing. Now I'm even afraid to turn off the display so that it wont turn on again.
Sometimes when people call, makes the phone rings but shows nothing on the display.
Only way to forcefully wake the display is to pressing power button long time so that it will restart. But nowadays it doesnt even work!!!
Now, Im stuck, is it hardware or software problem??!?
Click to expand...
Click to collapse
That's just a software problem.
Why use double tap? Just the quick ball.
Hey i had same issue with my k20 pro too
I purchased it on 22nd of july indian varient
Sadly its an hardware issues at least according to service centre guys
They had to replace my motherboard now after changing, it works fine
Hope it doesn't happen again
RebornCheiko said:
That's just a software problem.
Why use double tap? Just the quick ball.
Click to expand...
Click to collapse
no..i think this is hardwere problem...not softwere..
Same problem
I have also the same problem happened today plzz help me bro,how can I fix it
Redmik 20 display issue
IAM having the same issue. And now my redmi k20 is not responding as if it's switch off its not displaying anything does anybody know what is happening whats the problem
Same issue bro have u found some solution plzz let me know
my Redmi k20 pro display problem
Hi xda developers
After wetting the phone with a hand sanitizer and using the same wetness of the screen, I played the online game and put it in automatic game mode and rested for a while...
After waking up, I noticed that the phone was turned off, which was turned on by holding down the power button, but the screen is off...
Currently, only vibrators and notification lights work for the phone, and the phone is organized by a computer.
Also, the phone is charged and its sound can be heard while connecting it to the charger, and its sound can be heard in the same way to lock the screen.
Does anyone have an idea?
Omg this is what I'm searching for..
Excalib3r said:
When i turn off the display, by double tapping or pressing power button, After that pressing power button again or double tapping wont wake the display on. After a long time period the ambient display might show up but that is becoming rare day by day, every day this period of nightmare is increasing. Now I'm even afraid to turn off the display so that it wont turn on again.
Sometimes when people call, makes the phone rings but shows nothing on the display.
Only way to forcefully wake the display is to pressing power button long time so that it will restart. But nowadays it doesnt even work!!!
Now, Im stuck, is it hardware or software problem??!?
Click to expand...
Click to collapse
I'm also having the exact same problem with my k20 indian variant. Started when I was on miui 11. Thought software issue. Updated to miui 12 still the same. When turn off screen using power button, or time out screen, goes off. After that not able to turn on display by pressing power button or double tap. No AOD , no fingerprint icon. But for some time sound's playing. But sometimes automatically display comes. Sometimes it reboots.
I tried rebooting by pressing and holding power button, the vibration came but no display. But after sometime, display comes. Now almost everytime when display turn off, I'm having this issue. It is really annoying. Have you found a solution? Please update your experience..........
Excalib3r said:
When i turn off the display, by double tapping or pressing power button, After that pressing power button again or double tapping wont wake the display on. After a long time period the ambient display might show up but that is becoming rare day by day, every day this period of nightmare is increasing. Now I'm even afraid to turn off the display so that it wont turn on again.
Sometimes when people call, makes the phone rings but shows nothing on the display.
Only way to forcefully wake the display is to pressing power button long time so that it will restart. But nowadays it doesnt even work!!!
Now, Im stuck, is it hardware or software problem??!?
Click to expand...
Click to collapse
Same problem here with me as well.....did u solve this?? if u have, pls help me..
same problem ! Someone please help ;_;
Just go to service center guys. Even better if you have warranty
Sudhansu Sekhar sahoo said:
I have also the same problem happened today plzz help me bro,how can I fix it
Click to expand...
Click to collapse
I experienced this problem few months ago. Luckily it was still under warranty and the service center replaced the motherboard for me free of charge.
Hi,
When I hit the power button it sometimes triggers the double click interaction and opens the camera another time it just restart the phone, this problem also happens in recovery mode (it lock and unlock the screen every few seconds), so I think it´s a hardware issue, have any of you had this problem?
I'm like 90% sure is the power button and not the screen.
Thanks
Egroj85 said:
Hi,
When I hit the power button it sometimes triggers the double click interaction and opens the camera another time it just restart the phone, this problem also happens in recovery mode (it lock and unlock the screen every few seconds), so I think it´s a hardware issue, have any of you had this problem?
I'm like 90% sure is the power button and not the screen.
Thanks
Click to expand...
Click to collapse
disable the "jump to camera" gesture
Egroj85 said:
Hi,
When I hit the power button it sometimes triggers the double click interaction and opens the camera another time it just restart the phone, this problem also happens in recovery mode (it lock and unlock the screen every few seconds), so I think it´s a hardware issue, have any of you had this problem?
I'm like 90% sure is the power button and not the screen.
Thanks
Click to expand...
Click to collapse
happened to me recently probably because of wearing and tearing and i just disabled that Jump to camera feature and everything is fine now
Egroj85 said:
Hi,
When I hit the power button it sometimes triggers the double click interaction and opens the camera another time it just restart the phone, this problem also happens in recovery mode (it lock and unlock the screen every few seconds), so I think it´s a hardware issue, have any of you had this problem?
I'm like 90% sure is the power button and not the screen.
Thanks
Click to expand...
Click to collapse
May be because of broken kernel or u may have dropped ur device and some dust or something would have hit the power button and damaged it just try disabeling double press camera gesture and try reinstalling or reseting rom or just try to repair it in the shop
if u like this pls press that thanks button