Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
rockz1991 said:
Hi,
My note 8's screen got damaged a month ago, but
from past two days the power button seems to be
unresponsive.
I have to press it atleast 10-15 times for my screen
to wake up.
Even if the screen doesnt turn on by a single click,
the usual touchscreen functions still work.
Ex: I can still open the particular app by clicking the screen
on the specific area.
Kindly help.
Click to expand...
Click to collapse
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
MrMike2182 said:
There's nothing any of us can do to help you when it's a hardware issue like this. You need to open the back of the phone using a heat gun to loosen the glue and then take the power button out and replace it with a new one.. There's nothing else that can be done and I would suggest that you not shut the phone down or let the battery die out because then you may not be able to turn it back on until you get the power button taken care of!
Click to expand...
Click to collapse
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
rockz1991 said:
Hi MrMike2182,
Thanks but let me elaborate the issue.
The power button seems to be working fine because it takes approximately 10 to 15 clicks to turn on the screen (sometimes 1 or 2 click)
Let's say that I click the power button and the screen doesn't turn on, the screen functions work fine despite showing black screen.
Ex:
1. If I click on screen location where samsung music is placed and open it, and if I and click on the location of the play button, it plays the music just fine.
2. If I click on the restart button when the screen is black (not turned on), the phone does restart. The Samsung logo lits up just fine. (Mensing to say, the bootup process is not affected)
Also, note that if I successfully manage to turn on the screen after clicking the power button 10-15 times and if I put it to sleep again. I can easily turn on if I click the power button immediately (within the span of 2 seconds).
The problem persists only if the phone is kept I'd for 5 to 10 minutes.
Click to expand...
Click to collapse
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
MrMike2182 said:
Ok based on what you said now I don't believe there's anything wrong with your power button and when you press it and the screen doesn't turn on, in reality it actually is on and it's possibly damaged which is why you can still use the screen functions with the black screen. Whatever type of damage you say happened to it could be causing the backlight to not work but the screens touch function is fine.. Try rebooting into recovery mode and select to clear the phone's cache only and see if it helped anything.. If it doesn't help anything it's pretty much a screen hardware problem and you'll still have to get into the phone's internals..
Click to expand...
Click to collapse
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
rockz1991 said:
Thanks,
Unfortunately, even factory resetting the phone didn't work out.
Anyway, I will take for service.
Hopefully it might resolve the issue
Click to expand...
Click to collapse
Since the factory reset didn't work, then unfortunately it really is a hardware issue.. I think you need a new screen..
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
stonedpsycho said:
I have the official led cover case, just opening the case will turn the screen on... Just a temp fix until you can get it repaired maybe.
Click to expand...
Click to collapse
Thanks stonedpsycho. I will have a look at it.
Related
Hi, I cleaned the screen of my HTC Diamond with a bit of alcohol and a pice of tissue and it seems that the alcohol got inside of the Power button. Now, every time I try to turn the screen on by touching the power button, it turns the screen on but it dispays a message that says: "Warning: Power will be turned off and you may lose data if you have not saved them. Do you want to continue?"
If I click YES, it reboots the phone, If I click NO, then its ok. That is fine, but the problem is when I want to turn the phone off. It's impossible. It will keep trying to reboot.
Does anybody know what can I do? I am really worried.
One solution could be to make some other button from the phone to act as the power button (like the Home button that is rarely used). How can I do that?
Please help!!!!
Thank you
Hi,
I have the same problem.
Did you already find an answer ?
No, I didnt find the solution. I tried to fix the hardware but didnt succeed. So, I created a dummy file to emulate the poweroffwarning.exe that pops up when you long press the power button.
Solution
Hello, I have one AT&T TITL 8925 that upgraded to Windows Mobile 6.5
After the new software was loaded I saw same behavior on my phone.
When the phone is ON and I pressed the power button sometimes it do not respond, and others I received the warning message "power will be turned off and you may lose data if you have not saved them..." My first tought was that it is because the processor is slow to this new software release, or maybe my phone is damaged. I was working perfectly with previous (light version) release so my final guess is that this sw requires more uses of the processos.
Anyways what I have been doing is before turing it off I press the red button or hang up button, and after this if I press the power button it works fine (No more warnings). I have some theories but I will keep doing the same
Hope this partial solution helps you as it does for me.
Regards
Jerry
this is not working for me :| the problem is i can't use my power button not even to open my display when it goes to sleep :|:| i don't know what to do guys please help me
You can use the Stylus to awake the phone, instead of using the power button. You can also use TouchLockPro, to suspend the device, so you do not need the power button for that too.
Also you can set the phone to awake on pressing any key (Windows Mobile Setting), but be sure to have a good locking tool, which makes sure you do not have bogus calls and it goes to sleep again fast enough, otherwise it will drain battery.
I have the same problem.
Anyone solved this one?
I have the same issue and this is not a hardware problem. Strange since even updates/changes of the rom do not correct the issue. Did anybody find a solution for this...?
Well.. ive had this problem just ones.. I was walking downtown with my diamond in the frontpocket of my jeans (face down), after about 3min. of walk, it started to rain (big drops), and my clothes got completely wet, i turned around emidietly, to walk back to home. When i got home after 3 more min. i layed the phone on the table, and then i could hear there were somethibg wrong.. The "turn off" sound came, and the notification kept on coming up, even though i pressed No, as if i were just holding the power button down.. Then i began to press the power button continuesly for about a 100 times, and to my surprise then it stopped and have functioned perfectly for about 2 month now.. Something tells me theres some serius promlem with the smallest kind of moisture near the power button on this phone..
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
Hi! on one of my diamond, the power button off from the board. So the black little board with the button itself is not part of the complete circuit anymore... if someone know the hw testpoint for that it would great please.... i see a few TP around, but if i just start sorting them i just going to kill it...I use to flash phones with TP so is not new for me , but i find nothing for diamond.
I have a similar issue. Mine seems like it is almost stuck on, so it wakes its self up all the time, meaning a full charge lasts an hour or two. Then when it runs out of battery it tries to switch itself back on, so goes through a continuous cycle of vibrating and beeping until the battery is removed. The gf finds it very annoying at 3am lol.
Don't recall mine getting wet, but it's possible it could have got damp at some point, but it's been doing this now for about 3 weeks.
Tried a hard reset with no luck.
[ElCondor] said:
Yes this is hardware related.
If you take a look at the inside of the powerbutton, there are 2 points making contact when you press the button.
If you press it, the software will recognize this and the screen will turn off.
If you press it long enough you'll get the "Do you want to turn off your device" message.
But, if water gets underneath the button, the 2 points may be making contact, because water/alcohol conducts.
In this way you'll get that message.
The button is very weak. Due to this, it may not properly work if you have used it for a long time.
I think that could also be a reason why you constantly get that message.
Click to expand...
Click to collapse
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
2004mark said:
I can see that how to remove the power button from the video showing how to replace the screen. Any idea if once removed the button can be fixed, if not can you get replacements?
Click to expand...
Click to collapse
I think I should send it to HTC, and ask them to do it. Or go to a repair centre. But I should not try it myself, because it can be dangerous for the diamond.
Also try searching on ebay, there might be the parts you could use.
Good luck!
is there a way to remap the power button?
my diamond face same problem since this afternoon, arrrrgghhhh!!!
- blocking hwbutton1, hwbutton2, hwbutton3, hwbutton4, hwbutton5, hwbutton6, hwbutton7 >>>> NO LUCK
- hard reset >>> NO LUCK
guys, any of you solved the problem yet
youtube.com/watch?v=Q4SEQ6AUFOI
My Sony X1 have some strange problems with the power button. When it goes into sleep mode, I can not wake it up with the power button, all I can do is to soft reset. Sometimes it does not go into sleep mode either , it just "wake up" all the time. I don't know what's wrong with it, tried Hard reset but no use .
ANyone had this problems before?
@
The only way to solve this is to leave the phone near your laptop heat vent ( fan) . hot air from it might help you to get the power button up and running. But if that to doesn't work then i'm afraid thats bad.
Current sol :
1. download SU2U ( search threads )
2. go to the settings and make the " lock when stylus inserted" option ON
3. Change the screen turn off time to 5 secs..
So , to unlock , remove stylus , to lock -> insert it back ( its turns off the back light within 5 sec )
Less annoying
elektros said:
youtube.com/watch?v=Q4SEQ6AUFOI
Click to expand...
Click to collapse
thanks for this link, i accidentally tear off my power button flex. now i could turn it on again. Thanks elektros
Hi everyone,
I got a HTC Tytn 2 and i have a problem with it.
When i boot the phone it starts up and goes into windows like every windows mobile phone.
But when i press the standby button my screen wont go out of standby.
Only when i reset the phone it will work again.
Anyone got idea's ?
Oke, since no one responded.
Is there any way how i can make the Power Button replaced with the Speed Dial Button.
Because i think my power button is broke.
WGN88 said:
Oke, since no one responded.
Is there any way how i can make the Power Button replaced with the Speed Dial Button.
Because i think my power button is broke.
Click to expand...
Click to collapse
Have you at least tried backing up your data and doing a hard reset first ?
Yes, and i have also tried to put on a new rom and even updated the radio.
Iam a little bit out of idea's...
here are some more ideas:
1. how to test the power button: you say pressing the power button does not wake up the device once it goes to sleep. conversely, does pressing the power button put the device to sleep while the screen is on? if the power button is unable to make the device go off->on as well as on->off, then the power button is likely broken. if pressing the button achieves on->off, then the power button is probably ok and some software issue becomes more likely.
2. how to enable wake on pressing ANY hardware button: look for an option in Settings. i can't tell you the exact option because the ROM i am using does not have a link for this option, but this option does exist 100% in stock ROM and in lots of other ROMs. it contains settings like "Lock all buttons except power button" and "Keep all buttons unlocked" or something similar. by using the second option, pressing ANY hardware button while the screen is off will wake up the device.
3. you can use AE button plus to perform even more advanced button (re)mappings.
4. just to be sure that your device is really working correct, does the screen wake up when you call the phone or when you receive a text message? if it does not wake up even then, then search for "sleep of death".
Thanks for the response.
I think its a Service of Death problem.
Because when i try calling/smsing it, it wont go on
The buttons do work then...hopefully there's a fix for this problem...
Oke, i tried switching to 2G or 3G only but that didn't fix my Standby of Death.
I also bought a new sim card of vodafone so i wont get a No Sim error.
But what can i do now about it...it hangs like every 5 min...
Okay, after a will testing, the phone hangs every time its almost like when iam on the road with my tytn 2 and placing it upside down, it hangs.
But when iam putting it in the leather holder it doesn't hang.
Any had the same problems ?
WGN88 said:
Okay, after a will testing, the phone hangs every time its almost like when iam on the road with my tytn 2 and placing it upside down, it hangs.
But when iam putting it in the leather holder it doesn't hang.
Any had the same problems ?
Click to expand...
Click to collapse
Maybe it's hardware and something is coming loose
okay so when my n1 is in sleep, it takes like 3 tries to wake it up. The first time I press the unlock button the unlock screen comes and then goes back to sleep instantly. The second time the lights for the back menu home and search light up and that's it. the third time it works. I'm on froyo. anyone else with this problem?
I have a similar issue.
Sometimes just the capacitive buttons light up and not the screen. I have to make 2 or 3 tries to get it to turn on. Its rare, but its there. It only happened on 2.2.
ok good, me too!
was just looking for this topic.
mine doesnt always turn anything on at all. sometimes the light go on, others nothing. Also trying to turn off the phone is hard as it sleeps straight away with out opening up the power menu.
I have a stock N1, which recently updated to Froyo, with the same problem.
any ideas would be great!
cheers,
lorin.bute said:
I have a similar issue.
Sometimes just the capacitive buttons light up and not the screen. I have to make 2 or 3 tries to get it to turn on. Its rare, but its there. It only happened on 2.2.
Click to expand...
Click to collapse
Also happens on CM 5.0.7.1.
i think it may be a hardware button issue.
I have tried turning mine off (had to pull the battery out) and then to turn it on.
It should turn on readily as it has nothing to do with the OS at that point.
any ideas?
No HW button issue described. HW button works - if it didn't, lights wouldn't go on. It's a wrong reaction on the button, at least that's what OP describes (and me too).
Your N1's power button is dying, it's a known HARDWARE issue. I experienced all of that what you may think a software bug, nut dear friends, prepare to meet HTC or Google for warranty. My N1's power button is dead, I couldn't swap for a new one because I bought it in my country where no official distributor for N1 yet. Sad!
ps: you may try to search for "N1 power button" and see there are more and more reports about this problem.
I've read more than one or two threads on power button issues, and I know what I'm talking about. My power button DOES power up the phone when the battery is taken off the first shot, it DOES wake the phone from standby, it DOES register long presses - there was even one time when a second press was long, and suddenly the screen woke up with power menu, while the first press left it dark with touch button light going on.
Doesn't look even a bit like HW to me. HW would leave the phone dead, non-responsive to touches, or create a loose touch which would translate into several touches - none of those would EVER turn into a phone being on with screen off, and suddenly snapping back to screen on when the SCREEN is touched several times.
Could be your cpu was too busy to accept any inputs.
I have a thread about it here:
http://forum.xda-developers.com/showthread.php?t=692874
Take your time! As for me, I'm using my N1 for 3 months now for the power button to completely dead with everyday use (I didn't use any app to trackball-wake).
As I said, all the things you are yelling I have been through. And I, too, thought it was software problem.
I tried both MCR and Cya with no hope.
Good luck!
ps: One of my friend just told me about his N1's power button issue right after hearing me telling about mine.
This sucks
anyone know where i can buy a new button??
Corrupt SD Card
I had the same issue. I'd press the power button, the bottom four buttons would light up but no screen wake. Only way to get out of it was to pull the battery. It would happen maybe 30-40% of the time. (Nexus One Froyo FRF72)
I think it was due to a corrupt MicroSD card. I recently installed a 32gb card and put some music on it using songbird and possibly didn't safely remove. That's when I started getting issues. Removed the SD card completely and it worked fine. Changed back to the old card and no issues. Then formatted the 32gb and tried again, worked fine. Then I tried to transfer more music, there was an error and I got the same problem. (Cheap ebay card from Hong Kong, that'll teach me).
Anyway, I'd be interested to know if that solved anyone else's problem, because all I see on forums are that it's a faulty power button, but that didn't seem to be the case in my situation.
Cheers,
Dylan
-Witty esoteric statement about science/technology.
Mine is doing kinda the same weird thing but a little different.
When I push the power button the screen comes on but is unresponsive to touch. If I press the power button again the screen dims and then turns off, the home keys light up and then the trackball glows white. The phone then does not respond to the power button for around 10 secs and repeats this behavior 4 or 5 times until it actually starts working correctly and I can swipe my finger to get to the home screen.
It usually does this after being inactive for a period of time, like after sitting overnight.
FRF91
LancherPro Beta 0.6.7.2(maybe the problem?)
jimbobalu said:
Mine is doing kinda the same weird thing but a little different.
When I push the power button the screen comes on but is unresponsive to touch. If I press the power button again the screen dims and then turns off, the home keys light up and then the trackball glows white. The phone then does not respond to the power button for around 10 secs and repeats this behavior 4 or 5 times until it actually starts working correctly and I can swipe my finger to get to the home screen.
It usually does this after being inactive for a period of time, like after sitting overnight.
FRF91
LancherPro Beta 0.6.7.2(maybe the problem?)
Click to expand...
Click to collapse
i have almost the same issue, although mine happened twice when i was on EPE54B but it's been far more common on FRF91
the only difference is my power will continue to turn the back light on and off no matter if the screen has already timed out or not
kobecamp2009 said:
okay so when my n1 is in sleep, it takes like 3 tries to wake it up. The first time I press the unlock button the unlock screen comes and then goes back to sleep instantly. The second time the lights for the back menu home and search light up and that's it. the third time it works. I'm on froyo. anyone else with this problem?
Click to expand...
Click to collapse
I have exactly the same issue. Over in the general forum, there's another thread on this issue. Many, myself included, are reporting that this problem started after the FRF91 update. Can you confirm?
rtx101 said:
Your N1's power button is dying, it's a known HARDWARE issue. I experienced all of that what you may think a software bug, nut dear friends, prepare to meet HTC or Google for warranty. My N1's power button is dead, I couldn't swap for a new one because I bought it in my country where no official distributor for N1 yet. Sad!
ps: you may try to search for "N1 power button" and see there are more and more reports about this problem.
Click to expand...
Click to collapse
Read again carefully. Are you sure your hardware problem was identical to what the OP described? I've noticed a lot of people with obvious hardware problems (i.e., the power button is completely unresponsive) posting on threads like this when they actually have a different problem. It's very confusing.
britoso said:
Could be your cpu was too busy to accept any inputs.
I have a thread about it here:
http://forum.xda-developers.com/showthread.php?t=692874
Click to expand...
Click to collapse
This sounds VERY promising -- thank you britoso!
PS: Are you guys getting the unresponsive unlock slider like britoso describes?
I had this problem when I first flashed CM6 yesterday. Even after wiping and reflashing it was the same. Only way to get out of the black screen was to do a soft reset, power + vol down + trackball. I finally found out that my SD card malfunctioned and was corrupt. I tried reformatting the sd card in an microsd card reader but windows said it could not be reformatted. I finally switched back to another microsd card that was working, wipe and reflashed cm6 and the problem went away. Try backing up all the data on your microsd onto your computer then reformat it and wipe then reflash to see if it works
Edit: ughhhh it just happened again, but not as bad as before, turns back on after second try... maybe i didnt press the trackball hard enough
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
IIRC the Xperia Z1 has a hard reset button under the sim flap, it's a small red button, give it a shot.
remove sim card and sd card and try again, if it's still not responding do an update repair using SUS or PCC
BTW there is a known fault with the XZU and it could also be on the Z1 as they use similar Firmware, what people have found is that the phone will start up eventually and then they go into the display setting and untick the auto backlight option and that fixes it
I also reboot my Z1in this way when it blackout.
Sent from my C6902 using xda app-developers app
Had the same issue called Sony, push hard reset button all is fine in the world. Known issue Sony is working on it
Sent from my C6903 using Tapatalk 4
Managed to hard reset using power and up volume .
Put it on charge overnight but it doesn't see,m to have taken any charge at all....just trying again using diff PSU and cables but it doesn't want to charge. It recognises that I've out a cable in as I played with the smart connect setting. When it is off completely I get a red light (presumably meaning its charging ) but not in android
Any ideas?
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Sometimes phones have issues. I got one once that had no speakers or Mic inside... it happens lol
Try to go exchange it, and see if the next device gives you issues.. if not then you're good, if it does pick a different phone..
Do it soon though, most carriers only have a 14 day exchange period, and then after that will charge you all sorts of fees and try to fix your phone rather than just giving you a new one....
Sent from my 16GB Blue Verizon Galaxy S3 running MIUI v5 with KT kernel
thefunkygibbon said:
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Click to expand...
Click to collapse
sounds like a similar problem I had with my 64gb SD card - as I mentioned above remove all cards then start from there - a reflash of the firmware might help also
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
LadFromWales85 said:
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
Click to expand...
Click to collapse
yeah i've been trying to reproduce it and failing to. very odd. maybe its something to do with the first time you use youtube and do something specific?
gunna phone o2 up tomorrow and see what they say about all my issues. seems to have been fine this last 24 hours though and in their eyes that is prob reason enough not to issue a replacement.
I've had mine since Monday and this happened to me yesterday. I was troubleshooting sending MMS with T-Mobile tech support (not a phone issue as it was happening on previous phones too) and had to restart the phone several times. I noticed upon restarting that the backlight seemed to be on but the phone was not booting up. Had to perform several hard resets (both with the red reset button as well as the power/volume up buttons) before it FINALLY rebooted and stayed on. While trying to figure this out I ran a Google search to see if others were having this problem. One solution was to make sure the backlight option is checked. I had been messing with settings the night before and must have unchecked it. Since I rechecked it I haven't had the same issue.
Hello,
I have a rooted and TWRP installed but otherwise stock 5.something T710 that I had worked on months ago. It's been great and my daughter had been using it to watch videos a couple days ago. I took the tablet from her at the end of our road trip and noticed it had about 63% battery left. I left it in the truck while we went to the movies(about 40 degrees f outsides) and then drove home without ever touching it until we got home. I went to use it when we got home and it would not turn on. I plugged it in to let it charge thinking it died for some reason, using the stock charger, though battery icon never appeared. The next morning I went to check it and it still would not turn on.
When I press the power button or plug in or unplug the charger the Recent and Back soft key lights will turn on for a second, then turn back off again.
I've tried:
Holding the power button down alone for over 3 minutes.
Held the power and volume up button for over a minute
Power and volume down for over a minute.
Home, volume down and power for over a minute
Home, volume up and power for over a minute.
I can connect it to my computer and it recognizes that my Tab S2 is connected but no files show as the default for the device was just charging mode and not the file modes.
Odin3 v3.10.7 recognizes it as connected. But fails to send the TWRP file again.
Any help?
Since the soft keys light up and the computer recognizes the device, it sounds like maybe the tab is still working but with no display? By any chance did you have adb working? I f so you could try rebooting, or booting into recovery to see if you see anything on the screen. It's possible that when you held the button combos, that it did boot into download and recovery but you couldn't see anything? In which case it could be a hardware problem. Hopefully it will fix itself! Sorry I can't be of more help..
Well adb shows the device as unauthorized. Reboot command says the same thing.
The home key is unresponsive to my finger print unlocks and no sound plays when I try to adjust the volume, like the ding sound it makes to hear if this is the volume level I want. There are never any of the capacitive touch vibrations or whatever its called to feel when you press a button on the screen.
I was wondering if it had something to do with hardware it's just strange that it would stop working from just being in my truck. From my knowledge it was never dropped or bumped heavily or anything, at least recently.
I guess it is possible something just burned up inside, that would be inconvenient, I've got to look up if its still in warranty. I love the size and performance of this thing.
Thanks for replying, hopefully more to come.
Still can't get it to work, same issues as above. I let the battery fully die which took about 2+weeks from the initial post. Which is to say that eventually the back and recent buttons stopped lighting up. I recharged it and after holding the power button for a few seconds the same condition repeated itself. If I touch the power button or home button the back and recent button back lights turn on for a moment and turn off again. There is no other indication of life. I would assume if it was just a dead screen then I should feel it try to turn on.
If I had to replace parts which ones should I look at first? Probably just the main board?
Buy a new one. Send yours in as defect. Done.
erase111
I see that is an old thread, but I having the same issue to a certain degree. The screen goes dark, but I can see the back light. If I play around enough times, (pressing the back and process button, before pressing the sensor button... Sometime, pressing the volume buttons and back button before pressing the sensor button), everything goes back to normal. Of course, it some random time, even when I am reading a web page or some other activity, it will go back to black.
So has anyone figured out what this issue actually might be? I thought maybe it was an issue with the ROM I was using, so I just moved over to LineageOS 16, but the problem still continues!