[Q] Profile Update on Unassigned Moto X - Moto X Q&A

I have a Moto X which I flashed to Page Plus. Now I am trying to sell it, so I completely reset all NV settings. At least I think I did. However, I want to verify: should profile and PRL updates fail when the phone is not associated with an active Sprint account, or does this mean there is some issue left over from my Page Plus flash?

Nicene Nerd said:
I have a Moto X which I flashed to Page Plus. Now I am trying to sell it, so I completely reset all NV settings. At least I think I did. However, I want to verify: should profile and PRL updates fail when the phone is not associated with an active Sprint account, or does this mean there is some issue left over from my Page Plus flash?
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Sent you a PM.

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[Q] Recently got a Moto X some weird issues with data network

I just got a Moto X and popped in my straight talk sim card and setup the APN correctly and everything was working great.
Randomly I get an issue usually once or twice a day where my browser will stop transfering data. I tried google play and nothing would load there either. I tried speed test app and it measures roughly 5 Mbits. After speed test I go back and it still doesn't work.
So far the only way to fix the issue has been to reboot my phone and then all works fine again and then the same occurs after some time...
Any ideas at all having difficulty finding posts similar to this
Thanks!
HobsonA said:
I just got a Moto X and popped in my straight talk sim card and setup the APN correctly and everything was working great.
Randomly I get an issue usually once or twice a day where my browser will stop transfering data. I tried google play and nothing would load there either. I tried speed test app and it measures roughly 5 Mbits. After speed test I go back and it still doesn't work.
So far the only way to fix the issue has been to reboot my phone and then all works fine again and then the same occurs after some time...
Any ideas at all having difficulty finding posts similar to this
Thanks!
Click to expand...
Click to collapse
If there is another APN besides the Straight Talk APN, delete it. Often times, the phone will have a default APN and Straight Talk suggests you delete any additional ones.
Good Luck
samwathegreat said:
If there is another APN besides the Straight Talk APN, delete it. Often times, the phone will have a default APN and Straight Talk suggests you delete any additional ones.
Good Luck
Click to expand...
Click to collapse
Ah that could possibly be it when I added the straight talk APN to my phone there were like 2 others there but for some reason there was no option to delete them so I just left them. I'll try to see if there is a way to remove them...
HobsonA said:
I just got a Moto X and popped in my straight talk sim card and setup the APN correctly and everything was working great.
Randomly I get an issue usually once or twice a day where my browser will stop transfering data. I tried google play and nothing would load there either. I tried speed test app and it measures roughly 5 Mbits. After speed test I go back and it still doesn't work.
So far the only way to fix the issue has been to reboot my phone and then all works fine again and then the same occurs after some time...
Any ideas at all having difficulty finding posts similar to this
Thanks!
Click to expand...
Click to collapse
It appears all the APN settings are locked and can't be deleted anyway to do this on a unrooted kitkat device?
HobsonA said:
It appears all the APN settings are locked and can't be deleted anyway to do this on a unrooted kitkat device?
Click to expand...
Click to collapse
I don't have a GSM Moto X, but I just set up 2 new GSM Moto Es (Unbranded, not rooted). I was able to add the ST APN first, then simply click the '3 dots' in the upper right corner of the APN list, and delete the default APN.
Do you have a carrier-branded device? Perhaps this makes a difference.
samwathegreat said:
I don't have a GSM Moto X, but I just set up 2 new GSM Moto Es (Unbranded, not rooted). I was able to add the ST APN first, then simply click the '3 dots' in the upper right corner of the APN list, and delete the default APN.
Do you have a carrier-branded device? Perhaps this makes a difference.
Click to expand...
Click to collapse
I don't think I have a carrier branded device I bought the unlocked GSM Moto X directly from the moto maker from motorola.
I was able to remove the other listed APNs it was as you said when i first tried it was before I added the ST apn and never checked again after i added it. The only thing on the list now is the ST settings however the issue still occurs that randomly I'll go to surf the web over data and nothing will load until I reboot.
I had read on some sites that ST changed their APN settings and using the old ones work better but they were all dated back in 2013 so I'm not sure how relevant that actually is.
I had a few similar issues while still fresh out the box but once rooted and flashed cm11 issues disappeared, have no idea whether it was related but hope it helps

[Q] Moto X DE - Can't unlock bootloader

I accidentally posted this in the Moto X 2014 forum. Sorry for the duplicate post.
I just purchased a Moto X Developer Edition (Verizon) directly from Motorola, and I'm attempting to unlock the bootloader, but at this point I can't even get an unlock code. I followed the instructions and used fastbook to get the unlock data from the phone. I copied and pasted (several times) to the Moto website, but when I click the "Can my device be unlocked?" button, I get a dialog box that says "your device does not qualify for bootloader unlocking". It's the Dev Edition, so this should not be the case.
The box that the phone came in says XT1060DEV and the phone has Developer Edition stamped on the back. When I look at the About information on the phone, should I seen any indication in there that it's a DE version? The Model Number field just says Moto X.
Has anybody else had this problem?
Thanks.
indygeek said:
I accidentally posted this in the Moto X 2014 forum. Sorry for the duplicate post.
I just purchased a Moto X Developer Edition (Verizon) directly from Motorola, and I'm attempting to unlock the bootloader, but at this point I can't even get an unlock code. I followed the instructions and used fastbook to get the unlock data from the phone. I copied and pasted (several times) to the Moto website, but when I click the "Can my device be unlocked?" button, I get a dialog box that says "your device does not qualify for bootloader unlocking". It's the Dev Edition, so this should not be the case.
The box that the phone came in says XT1060DEV and the phone has Developer Edition stamped on the back. When I look at the About information on the phone, should I seen any indication in there that it's a DE version? The Model Number field just says Moto X.
Has anybody else had this problem?
Thanks.
Click to expand...
Click to collapse
Lots of people had this problem including me. They say it takes a few days for your IMEI to get in the database, but I waited and it still wouldn't give me an unlock code and I had to get tech support involved and had to use the email associated with the account the phone was ordered on. YMMV.
I would call tech support and get the ball rolling on this b/c it took days for them to fix it for me.
Yes, the site has always been glitchy. Just be sure you're entering everything right....and keep trying every once in awhile. Took me a few tries over 10 hours to get my Rogers version to work....and I bought mine off a guy....new in box though, so it was just the site acting up.
I'm going through this hassle right now with a Verizon Developer Edition that I bought from Motorola.
I'm on hold with someone over seas that keeps telling me that they can't and won't help me.
Seems to have affected the September manufactured Verizon developer edition Moto X's (I was livid as i gave my gf a VZW DE on her bday and went through hassle to unlock this before she could play with it).
I called Motorola support and even gave them the URL to fix, note the update in the thread. The user responds very quickly (~4 hr resolution) - https://forums.motorola.com/posts/f2061da875
Phone support appears independently trained and didn't understand the difference between sim unlock and the bootloader unlock..and sadly didn't relay the URL to get it fixed/escalated.

Non VZW Nexus on VZW

Can anyone confirm what OTA any non VZW Nexus 6 on VZW is getting? Curious to know... Sorry if this is a repost. Couldn't find it while searching.
Thanks!
fuunkychicken said:
Can anyone confirm what OTA any non VZW Nexus 6 on VZW is getting? Curious to know... Sorry if this is a repost. Couldn't find it while searching.
Thanks!
Click to expand...
Click to collapse
My GPS model shipped with 5.0 and updated to 5.01 after a couple hrs on wifi. I rooted and flashed a 5.1 rom shortly after so I don't know if or when it would have updated to 5.1.
fuunkychicken said:
Can anyone confirm what OTA any non VZW Nexus 6 on VZW is getting? Curious to know... Sorry if this is a repost. Couldn't find it while searching.
Thanks!
Click to expand...
Click to collapse
all nexus 6 are getting 5.1, regardless what carrier youre on. all nexus 6 in the US are identicle. when buying via verizon, itll just have a verizon logo on it, thats all.
I just received my replacement phone (which I purchased from Motorola but had the shutting down while battery still displayed 50-90% issue), put my VZW SIM into it and can tell you that on my phone, the OTA progression went from 5.0 to 5.01 to 5.1 "LMY47D".
Just an FYI: After it flashed to "LMY47D" and used it for a couple days (VZW "VoLTE" worked fine with this), I went to the Google factory image page and flashed "LMY47E" as that is the version that comes on the Verizon variant, factory reset, and when I set the phone back up, the phone automatically downloaded My Verizon as well as Verizon Visual Voice Mail automatically once it signed into the Play Store. I do not know if "LMY47D" would have downloaded those Verizon apps or not after a factory reset with a Verizon SIM in it, so someone else will have to chime in on that.
Diocat said:
I just received my replacement phone (which I purchased from Motorola but had the shutting down while battery still displayed 50-90% issue), put my VZW SIM into it and can tell you that on my phone, the OTA progression went from 5.0 to 5.01 to 5.1 "LMY47D".
Just an FYI: After it flashed to "LMY47D" and used it for a couple days (VZW "VoLTE" worked fine with this), I went to the Google factory image page and flashed "LMY47E" as that is the version that comes on the Verizon variant, factory reset, and when I set the phone back up, the phone automatically downloaded My Verizon as well as Verizon Visual Voice Mail automatically once it signed into the Play Store. I do not know if "LMY47D" would have downloaded those Verizon apps or not after a factory reset with a Verizon SIM in it, so someone else will have to chime in on that.
Click to expand...
Click to collapse
the provider apps get installed because of your sim card. can always first boot without the sim card installed, that way it wont install provider apps.
Received my Google 64 GB white Nexus, popped in my Verizon SIM no problem. I set up my phone over wifi first "it came stock 5.0" , powered off inserted SIM, then powered on, while phone was on wifi it updated to 5.1 Lollipop, 4G works fine.
Sent from my Nexus 7 using XDA Free mobile app

New to flashing

Hey! So I've had very little experience in flashing custom roms and I have a question. I have a Verizon Nexus 6 (Verizon branded), I know that besides the stamp on the back its the exact same phone as the one directly from the google store or motorola. If I flash a google factory image onto it will I start getting OTA updates directly from google instead of waiting for Verizon's un-godly long updates as long as I don't mess with rooting it or installing a custom recovery. Also will I be able to flash back the Verizon rom and get Verizons OTA's if i ever decide for some reason I need to and also, where would I find the Verizon roms for it? I know where to find googles factory roms but not verizons. Thank you for all your help, I've switched from iPhone 6 and have always jailbroke it so I need all the help I can get with this.
Let me attempt to find it for you
dillonh0978 said:
Hey! So I've had very little experience in flashing custom roms and I have a question. I have a Verizon Nexus 6 (Verizon branded), I know that besides the stamp on the back its the exact same phone as the one directly from the google store or motorola. If I flash a google factory image onto it will I start getting OTA updates directly from google instead of waiting for Verizon's un-godly long updates as long as I don't mess with rooting it or installing a custom recovery. Also will I be able to flash back the Verizon rom and get Verizons OTA's if i ever decide for some reason I need to and also, where would I find the Verizon roms for it? I know where to find googles factory roms but not verizons. Thank you for all your help, I've switched from iPhone 6 and have always jailbroke it so I need all the help I can get with this.
Click to expand...
Click to collapse
no. you, using verizon, have to use a verizon sim in your phone. that verizon sim is whst tells google which update to send you(verizon does not update the n6, google does). you can flash whatever factory image you want, but your sim card is what tells google to send you a verizon update.
Okay but...
simms22 said:
no. you, using verizon, have to use a verizon sim in your phone. that verizon sim is whst tells google which update to send you(verizon does not update the n6, google does). you can flash whatever factory image you want, but your sim card is what tells google to send you a verizon update.
Click to expand...
Click to collapse
No, I don't think thats it, I'm new but I'm pretty sure thats not the case because how come when people buy it factory unlocked, but lets say for example put a att sim in it, they still get updates from google which is the newest faster than those who bought phone through att. Its the carrier that sends out updates not google in that case . Even on motorola website it says "Factory releases software>carrier modifies rom>carrier sends out update" under their update status page. Thats why carrier bought phones have slower updates than factory phones. Which is why I asked "If i flash a google "factory unlocked" nexus 6 rom will i then get updates from google directly and not verizon".
If you have a Verizon sim in your phone you will only get updates from VZ. If you pull the sim and go wifi there are a good number of reports of people pulling from google.
I have seen that reported several times. Not tried it myself, I just flash myself and skip user do I don't wipe data.
dillonh0978 said:
No, I don't think thats it, I'm new but I'm pretty sure thats not the case because how come when people buy it factory unlocked, but lets say for example put a att sim in it, they still get updates from google which is the newest faster than those who bought phone through att. Its the carrier that sends out updates not google in that case . Even on motorola website it says "Factory releases software>carrier modifies rom>carrier sends out update" under their update status page. Thats why carrier bought phones have slower updates than factory phones. Which is why I asked "If i flash a google "factory unlocked" nexus 6 rom will i then get updates from google directly and not verizon".
Click to expand...
Click to collapse
The carriers do not send out the updates. At first, all nexus 6 got the same roms. Then verizon and tmobile decided they wanted to approve the updates before they were sent. Then, verizon and tmobile added stuff to their builds, but google still send them out. If you have a verizon or tmob sim, google send you those updates, otherwise, google sends you a generic update.
Everything changed with the nexus 6. Updates didn't used to be linked to sim cards, but now they are.
But in answer to your question, if you flash a generic rom and have a version sim card, you won't get any updates because google will detect your verizon sim and not send generic updates, and you won't be on a verizon rom, so you won't be able to get those updates either.
FYI, even if you bought an n6 from play, if it had 5.0 on it, put a verizon sim in it, you would get verizon updates.
But you're right, on pretty much every other (non-nexus) phone in the world, the carrier sends the updates and what you suggested would work on those phones. Just not here.

Verizon alert keeps popping up

My phone is constantly being interrupted by this annoying popup: (I can't post links being a new user, but the image is at imgur FN7uUhL )
"Alert
Sorry, we're having trouble connecting. Make sure you have a good signal and try again. If you still can't connect, call us at 800-922-0204.
Error code 1001"
It doesn't say what app it is, but I suspect it's from Verizon because the phone number is theirs.
My phone is unlocked and I use it on Personal in Argentina. I've used this phone for years and this only started happening last Thursday out of nowhere. No new apps, no system upgrade.
Rebooting the phone doesn't help either, and I wouldn't want to factory reset if it can be avoided. Any ideas what this might be?
Thanks!
same, just today noticed this on an older LG G4
Alert Message - Same thing here...
Same thing here have had Moto E4 Plus on Metro PCS for the last few years and just started receiving this message in the last week. The phone was a Verizon phone that I unlocked and has been working great on Metro...until now. What's going on?
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
View attachment 4827857View attachment 4827859
bump
Greenguru said:
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
View attachment 4827857View attachment 4827859
Click to expand...
Click to collapse
bump...
Same here on my note 4, using T-mo prepaid. Just started a week ago. Also the verizon splash screen still displays on power up. My understanding is the V boot loader is locked.
Greenguru said:
This issue has me needing to toss my note 5 in the lake I wonder has anyone called the number in the error message thanks happens when i need every second . My note 5 unlocked and running on cricket
View attachment 4827857View attachment 4827859
Click to expand...
Click to collapse
SOLVED I had the same problem as well but I found a way to get rid of it, you gotta disable the My Verizon app and then 1 settings then mobile networks then network mode and set the global off to LTE/GSM/UMTS and then it will not pop up anymore, your welcome.
by Myles Tecomba
Good news, I found the locations since I don't have "my verizon apps" Bad news, the fix does NOT work at all.
Solved
I actually got online with Motorola because I knew that the app causing this nightmare was Verizon Login . The problem is that I debloated all my Verizon and the problem still occurred. But then by going through Settings | Apps | ... |Show System, I say the bugger was still there. I disabled it and the problem was solved. Of course this worked for me because I'm on an unblocked phone and note using Verizon.
My husbands Samsung Galaxy S7 has been doing this for over a month. He tried disabling anything Verizon related and even a factory reset and it's still doing it.
XCutecakeX said:
My husbands Samsung Galaxy S7 has been doing this for over a month. He tried disabling anything Verizon related and even a factory reset and it's still doing it.
Click to expand...
Click to collapse
Yes, I did same with my note 4, still there. IGNORE those solved posts, this problem is NOT solved. I use T-mobile prepaid with this phone and since verizon locks the boot loader, there is not yet a rooting solution for this phone and since it's a note 4 there will not be one forthcoming.
fixed it permanently
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
In addition, disable permissions of My Verizon: SMS, phone and GPS location, your welcome
gobearsltl said:
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
Click to expand...
Click to collapse
So I have an old Verizon tablet that is running android 5.1.1. I don't have options for "show system" or "Verizon login" that I can find. Anybody familiar with this 5.1.1 that knows where it would be or if I'm overlooking. Thanks.
Awesome! I'm using an unlocked Verizon LG G5 in Canada and I've been trying for quite some time to get rid of this problem. I've tried all the suggested fixes I could find on the net and this is the solution! Thanks so much buddy. Much appreciated eh!
This problem started recently for me on Samsung S6 unlocked Verizon phone that I use with foreign SIM cards when traveling. I tried restoring settings to default, but that didn't work. Then I tried resetting network settings and that appears to have worked. it was popping up every couple minutes and so far it has not.
don't work
i know this is a old post but i changed the network it didnt fix it it made me not have signal and still popped up so i had to change it back to global and its still doing it , it only started last month i have a s6 unlocked verzion its so annoying
Solved - BIG TIME!!
joshswife1992 said:
i know this is a old post but i changed the network it didnt fix it it made me not have signal and still popped up so i had to change it back to global and its still doing it , it only started last month i have a s6 unlocked verzion its so annoying
Click to expand...
Click to collapse
I had the same problem on my unlocked S6 Edge and knew that the Verizon Login app was the issue but the damn phone wouldn't let me disable it; grayed out. I bought an app in the Play Store named "Package Disabler Pro (Samsung)" for $2.99. The thing will let you disable ANY software whether built in or not. So once you launch, disable Verizon Login with it and the problem is gone. If you disable "Setup Wizard", you also won't get the stupid message about the SIM not being VZW card when you boot. I disabled all the other Verizon software too. Problem was so aggravating that I got an account here just to share the answer since I figure it has to be driving people CRAZY!!!!
- Bob
Help!!!
Still having this issue, I’ve disabled all those apps, force stopped them, and it continues to haunt the phone. I’ve called Verizon and they don’t know anything about it, and I’m really about to throw the phone away and buy a new one. It’s an s7 so it’s still a decent phone, but I don’t know what else to do
So Close, but Disable is Disabled
gobearsltl said:
SOLVED: I have two Verizon phones that I now use on T-Mobile and this has worked for both.
Settings->Apps & Notifications->App Info (options may be slightly renamed on different versions of Android, may be Applications instead, just get to the big list of applications in the Settings app)
then hit the triple dot/menu thing to give extra options and choose Show System
Scroll down and choose Verizon Login and disable it and force stop it.
Message will be gone forever. I've rebooted both phones several times and the message has never come up again.
Click to expand...
Click to collapse
This definitely got me closer. Using this method I was able to revoke permissions which forces VZ SpyLogin to fail so it isn't running, BUT, the "Disable" button is disabled, even if I force stop the app. It's most certainly this application causing the issue. Thanks for the closest solution.
**EXTRA info
This wasn't happening at all on my phone ever, and this is an old one (I need the IR blaster in the Samsung G6). It's an unlocked Verizon branded phone running on ATT network. I factory reset it yesterday and now I am getting this annoying Verizon Login nonsense.

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