[Q] HTC One... Soft brick? - One (M7) Q&A, Help & Troubleshooting

A friend recently gifted me a used One that he had previously unlocked and rooted, but returned to stock. I am attempting to unlock, root, and SIM unlock it. (It is sprint, I want to use it on att)
I do not know a lot about the One, I am not a huge fan of HTC in general as it seems that their phones were always overly complicated to work on.
I successfully unlocked the bootloader and threw clockworkmod recovery on, which is when the problems started. Since then, I was no longer able to boot the phone...
Then, as usual, the tampered message showed in my HBOOT menu.
I installed twrp recovery but that failed to work, so I then realized I had not downloaded the version for Sprint HTC Ones. After downloading the correct version, it does boot into recovery.
However, I cant seem to install any roms (this includes through ADB). It throws the error message "FAILED remote not allowed"
So Im sort of in a bind here, and I thought maybe someone with more knowledge about the One could help me out. Is the sprint version even capable of use on an ATT network, and if so, can someone please tell me how on earth I can fix this thing? I want to make a backup phone for use due to the fact that I'd like to sell my nexus 5 and buy a Oneplus One.
Thanks a ton!

Any help here? I still haven't been able to fix this. I've been trying several different recoverys, roms, etc. I also tried to reboot the phone to RUU but that was no help either. Remote errors..

EvanLovesToast said:
Any help here? I still haven't been able to fix this. I've been trying several different recoverys, roms, etc. I also tried to reboot the phone to RUU but that was no help either. Remote errors..
Click to expand...
Click to collapse
The Sprint HTC One is a CDMA phone and the AT&T is a GSM. They have different radios and partitions. Since it is a Sprint phone, you need to make sure you only put Sprint compatablile software on your phone, if you don't you will end up bricked. You might find more resources to help you at the Sprint HTC One forum. This forum is primarily for the GSM variants. I don't know which RUU you ran but you might want to find out what is really on your phone by running a fastboot getvar all on your phone. It will tell you what hboot, firmware, security, etc. Depending on your status, you can only flash certain RUU's.

Thank you very much for the info. Problem is, I was unable to even try using an RUU because it gives me the error that the phone is not even connected to the computer..

EvanLovesToast said:
Thank you very much for the info. Problem is, I was unable to even try using an RUU because it gives me the error that the phone is not even connected to the computer..
Click to expand...
Click to collapse
Check nkk71's post the first three or four questions may help you out. But like I said, you really need to go to the Sprint forum and post your questions there because what works for one variant may not work for the other variants.

Related

[Q] TELL HTC PRIVACY MESSAGE can not be turned off

Hello, After i s-offd my htc one the revone method which i am greatful for and thank that team for all the hard work in making us s-off i do have a problem i am baffled with.
Can any shead some help with this....... after s-off i loaded a RUU and a normal rom on my one device but noticed when setting the phone up after install i get this message in the Tell HTC and reporting.......
This is test device. Accordingly,to collect critical information about the device, Tell HTC is enabled and cannot be turned off regardless of device settings.
please can someone tell me why after installing a RUU i would get this message and how to solve it, sorry for being thick here but noobies need a little help.
Thankyou all.
i think you have to remove it with a custom hboot. but be careful and read because if you s-on with custom hboot=brick
It's solely because you're S-OFF. Your device has all security disabled, thus it acts like a test device. Once you go S-ON, the red text will immediately disappear. The Tell HTC option will remain because that text is on most devices (even my little brother's unmodified device which has never been tampered with) but it's toggleable.
I believe there is an app in the /system/app folder that displays this, as customs roms don't have this option (the ones that aren't 99% close to stock, that is)
Theshawty said:
It's solely because you're S-OFF. Your device has all security disabled, thus it acts like a test device. Once you go S-ON, the red text will immediately disappear. The Tell HTC option will remain because that text is on most devices (even my little brother's unmodified device which has never been tampered with) but it's toggleable.
I believe there is an app in the /system/app folder that displays this, as customs roms don't have this option (the ones that aren't 99% close to stock, that is)
Click to expand...
Click to collapse
Thank you for your reply, i dont think i will bother changing the hboot untill there is a much safer way of doing it than there is at present,Its best to leave well alone after the mind bobbling i had to s-off, just when you think you have masterd the last 3 htc,s ive owend there is always something new and differant and more complexed, thanks again sir.
hotpointdave said:
Thank you for your reply, i dont think i will bother changing the hboot untill there is a much safer way of doing it than there is at present,Its best to leave well alone after the mind bobbling i had to s-off, just when you think you have masterd the last 3 htc,s ive owend there is always something new and differant and more complexed, thanks again sir.
Click to expand...
Click to collapse
You're welcome. Are you sure you need S-OFF, though, or did you merely acquire S-OFF because you could? It is fairly easy to make your phone a shiny paperweight with the security off as you now have full write access to the hboot and radio sections.

[Q] Fully Stock HTC One M7

So I have a fully stock HTC One and have spent all night trying to unlock the bootloader. Nothing seems to work I have never rooted this phone, everything I have read makes it seem as if it's impossible. I've tried the adb/fastboot, htcdev, and changing CID methods. Plus I have read of various other ways that already require a root. Which I cannot do seeing how I am still locked and S-ON.
To be honest I'm at the edge and I think I'm just going to give up. I'm on 4.2.2 - hboot 1.54. I was a previous owner of the Thunderbolt which was not a bad phone, I rooted that and everything no questions asked. Although I do remember HTC taking the longest for OTA updates, not a huge fan of HTC.
If anyone has any suggestions on how to unlock the bootloader I will be fine from there. I'm positive I have all the right equipment and prerequisites just not sure if I really am at the end of the road.
Anything useful goes a long way right now.
Thanks.....
xxshererxx said:
So I have a fully stock HTC One and have spent all night trying to unlock the bootloader. Nothing seems to work I have never rooted this phone, everything I have read makes it seem as if it's impossible. I've tried the adb/fastboot, htcdev, and changing CID methods. Plus I have read of various other ways that already require a root. Which I cannot do seeing how I am still locked and S-ON.
To be honest I'm at the edge and I think I'm just going to give up. I'm on 4.2.2 - hboot 1.54. I was a previous owner of the Thunderbolt which was not a bad phone, I rooted that and everything no questions asked. Although I do remember HTC taking the longest for OTA updates, not a huge fan of HTC.
If anyone has any suggestions on how to unlock the bootloader I will be fine from there. I'm positive I have all the right equipment and prerequisites just not sure if I really am at the end of the road.
Anything useful goes a long way right now.
Thanks.....
Click to expand...
Click to collapse
what exactly is happening when you try and unlock the bootloader?
xxshererxx said:
So I have a fully stock HTC One and have spent all night trying to unlock the bootloader. Nothing seems to work I have never rooted this phone, everything I have read makes it seem as if it's impossible. I've tried the adb/fastboot, htcdev, and changing CID methods. Plus I have read of various other ways that already require a root. Which I cannot do seeing how I am still locked and S-ON.
To be honest I'm at the edge and I think I'm just going to give up. I'm on 4.2.2 - hboot 1.54. I was a previous owner of the Thunderbolt which was not a bad phone, I rooted that and everything no questions asked. Although I do remember HTC taking the longest for OTA updates, not a huge fan of HTC.
If anyone has any suggestions on how to unlock the bootloader I will be fine from there. I'm positive I have all the right equipment and prerequisites just not sure if I really am at the end of the road.
Anything useful goes a long way right now.
Thanks.....
Click to expand...
Click to collapse
Is urs the AT&T One? Then the bootloader unlock process is different. If urs is the standard international SIM unlocked, then ideally you should see a splash after you run the bootloader unlock command, which prompts you to unlock the bootloader. Please state what exactly ur issue is when u try to bootloader unlock
I'm with Verizon but it just gives me a 1 line error message doesn't run through anything else or load up anything. I type in "bootloader oem unlock" or whatever after clearly identifying my device is connected with "adb device" and nothing happens. It takes about 0.14 sec and says something along the lines of "[ERRORR] ......" after running again it takes 0.00 sec and says same thing, I can screenshot if you think it would be more helpful.
Please help, I appreciate both responses. Just really want this to work.
xxshererxx said:
I'm with Verizon but it just gives me a 1 line error message doesn't run through anything else or load up anything. I type in "bootloader oem unlock" or whatever after clearly identifying my device is connected with "adb device" and nothing happens. It takes about 0.14 sec and says something along the lines of "[ERRORR] ......" after running again it takes 0.00 sec and says same thing, I can screenshot if you think it would be more helpful.
Please help, I appreciate both responses. Just really want this to work.
Click to expand...
Click to collapse
Hahahaha Verizon is REALLY REALLY BAD when it comes to dev. support. Ideally, you shouldn't be posting this in this forum. Post it on the Verizon forum. But, I can help you.
http://rumrunner.us/downloads-2/
Download the package. Extract the zip and run the 'soju.exe' program. Please read ALL the pre-requisites mentioned in the instructions tab.
P.S. From next time if you're asking for help, please state that you're on Verizon
raghav kapur said:
Hahahaha Verizon is REALLY REALLY BAD when it comes to dev. support. Ideally, you shouldn't be posting this in this forum. Post it on the Verizon forum. But, I can help you.
Download the package. Extract the zip and run the 'soju.exe' program. Please read ALL the pre-requisites mentioned in the instructions tab.
P.S. From next time if you're asking for help, please state that you're on Verizon
Click to expand...
Click to collapse
Worked like a charm, but now I am having trouble with the recovery portion of all this.
I have downloaded and installed the TWRP Manager app and then went to install the recovery and it said my device is not supported, this same problem happened with CWMR.
xxshererxx said:
Worked like a charm, but now I am having trouble with the recovery portion of all this.
I have downloaded and installed the TWRP Manager app and then went to install the recovery and it said my device is not supported, this same problem happened with CWMR.
Click to expand...
Click to collapse
I think you'll find more help here: http://forum.xda-developers.com/verizon-htc-one

Moto X mobile data not working.. i messed up

Hi. I am in the UK and have the first gen moto x. i was dicking around with roms etc and i ended up accidentally erasing internal storage. I managed to the get the phone back to how it was apart from the fact that it cannot make calls, text, get 3g signal. it is essentially a small tablet. when i use the dialler code to show the imei number it is 0. i tried reinstalling modems etc and none have worked. i have tried differnet roms and even flashing lollipop. I am wondering if the modems files i am using are not working because they are US files and I need some kind of EU file? Idk.
I had my imei written down so i was going to try and change it to that on the phone but engineer tools does not open or even seem to exist on the phone. i cant try using the stock rom etc because it is on a site (something like sbf developers ) that says it is forbidden. i literally have tried everything. can anyone help? :crying:
azerouz said:
Hi. I am in the UK and have the first gen moto x. i was dicking around with roms etc and i ended up accidentally erasing internal storage. I managed to the get the phone back to how it was apart from the fact that it cannot make calls, text, get 3g signal. it is essentially a small tablet. when i use the dialler code to show the imei number it is 0. i tried reinstalling modems etc and none have worked. i have tried differnet roms and even flashing lollipop. I am wondering if the modems files i am using are not working because they are US files and I need some kind of EU file? Idk.
I had my imei written down so i was going to try and change it to that on the phone but engineer tools does not open or even seem to exist on the phone. i cant try using the stock rom etc because it is on a site (something like sbf developers ) that says it is forbidden. i literally have tried everything. can anyone help? :crying:
Click to expand...
Click to collapse
Hey! If you've installed a US ROM, you are using the wrong baseband files to access your service provider network ( XT1053- US ; XT1052- UK)
Try installing an XT1052 based rom and report back . Also, be careful while flashing your new chosen ROM. Ensure that it does not downgrade / modify your current bootloader as you may end up bricking your phone (since you've upgraded to LP)
Best of luck mate .
Bhargav4591 said:
Hey! If you've installed a US ROM, you are using the wrong baseband files to access your service provider network ( XT1053- US ; XT1052- UK)
Try installing an XT1052 based rom and report back . Also, be careful while flashing your new chosen ROM. Ensure that it does not downgrade / modify your current bootloader as you may end up bricking your phone (since you've upgraded to LP)
Best of luck mate .
Click to expand...
Click to collapse
Ty for the reply. I just tried flashing a rom for the 52 instead of the 53 and twrp gives an error message of "This package is for the device: xt1052 ghost, xt1052 ghost etc.. this device is ." the etc is just a couple more models but the device doesnt seem to know what it is? its saying becuase it is for the 52 it cannot install even though the device is the 52.
azerouz said:
Ty for the reply. I just tried flashing a rom for the 52 instead of the 53 and twrp gives an error message of "This package is for the device: xt1052 ghost, xt1052 ghost etc.. this device is ." the etc is just a couple more models but the device doesnt seem to know what it is? its saying becuase it is for the 52 it cannot install even though the device is the 52.
Click to expand...
Click to collapse
Strange . Do elaborate as to what rom you are flashing and which rom you are currently using (The one that has a problem).
Also, are you wiping the system before flashing ?
Bhargav4591 said:
Strange . Do elaborate as to what rom you are flashing and which rom you are currently using (The one that has a problem).
Also, are you wiping the system before flashing ?
Click to expand...
Click to collapse
Hi again. i googled xt1052 rom and found a few. the one i tried was cyanhacker(obviously based on cm). after i got that error i tried editing the updater script to skip over the process in which it checks what device it is on. after that it appeared to flash successfully but when i tried to boot it showed the bootloader unlocked screen, vibrated then restarted and just kept doing that bootloop.
azerouz said:
Hi again. i googled xt1052 rom and found a few. the one i tried was cyanhacker(obviously based on cm). after i got that error i tried editing the updater script to skip over the process in which it checks what device it is on. after that it appeared to flash successfully but when i tried to boot it showed the bootloader unlocked screen, vibrated then restarted and just kept doing that bootloop.
Click to expand...
Click to collapse
1. Please download the correct ROM for your device from here: http://forum.xda-developers.com/moto-x/general/official-collection-firmwares-fxz-sbf-t3146628
2. Head over here: http://forum.xda-developers.com/moto-x/general/guide-moto-x-return-to-100-stock-using-t2446515 and follow the Instructions. CAUTION: If you decide yourself for manual flashing DO NOT PASTE THIS CODE:
Code:
fastboot oem config carrier vzw
Or you'll end up, like me: http://forum.xda-developers.com/moto-x/moto-x-qa/carrier-retail-devices-t3174988
In case I could help you with some guidance, I would be happy, if you could help me, in my thread.
//EDIT: Your battery should be on 70% or more, before you try to do anything! Keep this in mind, else flashing could be interrupted!
Kind regards
Xanthales said:
1. Please download the correct ROM for your device from here: http://forum.xda-developers.com/moto-x/general/official-collection-firmwares-fxz-sbf-t3146628
2. Head over here: http://forum.xda-developers.com/moto-x/general/guide-moto-x-return-to-100-stock-using-t2446515 and follow the Instructions. CAUTION: If you decide yourself for manual flashing DO NOT PASTE THIS CODE:
Code:
fastboot oem config carrier vzw
Or you'll end up, like me: http://forum.xda-developers.com/moto-x/moto-x-qa/carrier-retail-devices-t3174988
In case I could help you with some guidance, I would be happy, if you could help me, in my thread.
//EDIT: Your battery should be on 70% or more, before you try to do anything! Keep this in mind, else flashing could be interrupted!
Kind regards
Click to expand...
Click to collapse
Thankyou so much. did what you said. tinkered in twrp. flashed a lollipop rom and made a call. My man right here <3
azerouz said:
Thankyou so much. did what you said. tinkered in twrp. flashed a lollipop rom and made a call. My man right here <3
Click to expand...
Click to collapse
No problem, im glad to hear, that I could help you!
Maybe you can help me here?: http://forum.xda-developers.com/moto-x/moto-x-qa/carrier-retail-devices-t3174988
This would be awesome, if you got a retail device!

Help for a noob

Hello, firstable congratulations to everyone to made an awesome forum, page, etc...
Im from Mexico and I have a HTC one M8 Sprint and I use it on GSM band
a guy sold me with a program named teamwin this program appears when I try to install the new version
I already have the 4.4.3 android version, 6.0 sense and 2.16.651.4 sofware version
and my doubt is can I make any modd to my celphone? I guess that's sounds pretty obviously but I'm new on the topic
I remember I can modd a sony ericsson telephones (like w600) but now Im so noob on the celphone topics.
I like learn new things and I only asking for your help, maybe if you can help me I appreciate that
All the links you can give me will be readed 100% for sure.:good:
So greetings for everyone and again please help me to get this cellphone a new life :laugh:
Hold down power and vol up for several seconds to force a reboot. The moment the screen goes dark to reboot, let go of those buttons and only hold vol down. Don't let go, until you see a white screen with various info on it. This it the bootloader. If the phone simply reboots to OS or Safe Mode, you just had bad timing of the button combo. Repeat the process until you see the bootloader screen.
On the bootloader screen, does it say RELOCKED, UNLOCKED, or LOCKED near the top?
Does it say Software modified, or official?
Does it say s-off or s-on?
redpoint73 said:
Hold down power and vol up for several seconds to force a reboot. The moment the screen goes dark to reboot, let go of those buttons and only hold vol down. Don't let go, until you see a white screen with various info on it. This it the bootloader. If the phone simply reboots to OS or Safe Mode, you just had bad timing of the button combo. Repeat the process until you see the bootloader screen.
On the bootloader screen, does it say RELOCKED, UNLOCKED, or LOCKED near the top?
Does it say Software modified, or official?
Does it say s-off or s-on?
Click to expand...
Click to collapse
It says
Tampered
Unlocked
S-ON
About the OS I don't know, the phone already has SuperU app, also I don't know how it works
Erbat said:
It says
Tampered
Unlocked
S-ON
About the OS I don't know, the phone already has SuperU app, also I don't know how it works
Click to expand...
Click to collapse
You need to update the firmware, to do much of any mods (like current ROMs).
You can do so by either:
1) Finding the proper stock nandroid and stock recovery, then OTA update to latest version.
2) Relock the bootloader, and use latest Sprint RUU (will wipe the phone).
redpoint73 said:
You need to update the firmware, to do much of any mods (like current ROMs).
You can do so by either:
1) Finding the proper stock nandroid and stock recovery, then OTA update to latest version.
2) Relock the bootloader, and use latest Sprint RUU (will wipe the phone).
Click to expand...
Click to collapse
I'm a bit affraid because I don't know if after to do that my phone still works
It's sprint and I use it here in mexico with movistar so I need something else to do this proccedure? I also searching the topics you told me here in the forum
Erbat said:
I'm a bit affraid because I don't know if after to do that my phone still works
Click to expand...
Click to collapse
In your first post, you ask about doing mods. Now you are saying you are afraid to. So I have no idea what your comfort level, what you are willing to accomplish, etc.
As long as you are willing to learn, put in some time reading and understanding, and follow instructions carefully, there isn't much to be afraid of. Any mods to the phone involve some risk. But the risk of permanent damage (a true "brick") are minimal. The worst that is likely to happen, is the phone fails to boot, and you may need to troubleshoot for an hour to 2 to get it back running. But that happens to just about anyone that mods phones, at some time or other. Its just part of the game.
But in the phone's current condition, something needs to be done by you, in order to update the phone in any way; whether it be by official means (RUU or OTA) or custom ROM. Otherwise, it will be stuck on Android 4.4.3 as it is now.
Erbat said:
It's sprint and I use it here in mexico with movistar so I need something else to do this proccedure?
Click to expand...
Click to collapse
Not sure what you are asking, are you wondering if any additional hardware is needed? You will need a computer for either method I stated, plus the sync cable that came with the phone (or other charge/data cable). PC is required for Method #2.
Yes for sure Im reading the past days about the topic and the fears I guess its for my phone became to an expensive brick, but I want to do this, I sent you a PM and I read your answer sorry for do that.
And finally about the last quote, I mean the M8 its originally sprint (on the starts screen says) so I want to know if its possible make the unblock totally to use on any company of the world or the country (Mexico) above than GSM, maybe 3G or in the best way 4G
Erbat said:
And finally about the last quote, I mean the M8 its originally sprint (on the starts screen says) so I want to know if its possible make the unblock totally to use on any company of the world or the country (Mexico) above than GSM, maybe 3G or in the best way 4G
Click to expand...
Click to collapse
So it sounds like you already using the phone on Movistar, just not with 3G or 4G?
There is a mod to unlock bands, which seems to work on your Sprint CDMA version (from what I understand). But it requires s-off ($25 by sunshine app) and is a slightly more complicated mod: http://forum.xda-developers.com/htc-one-m8/general/unlock-bands-qualcomm-device-phone-t2880239
So if you are unsure about doing what I've previously described; the mod to unlock bands is definitely the next level beyond that. Mods done with s-off are more risky, and can actually brick the phone (render it permanently unusable).
Whatever you do, do NOT try to flash another carrier/region versions radio, firmware, RUU, etc. in an attempt to change the band support. You may see some recommendations to that effect. But this does NOT work on the Sprint version, and will probably BRICK your phone.
Sorry I think I don't give my idea correctly, my English is not good.
I wonder if you can make my htc have the most updated software and if it is possible to use other phone network than the GSM because since I buyed (used) has the same software, the same HTC Sense and I could only use the internet GSM mobile network
My phone is
m8_WHL PVT SHIP S-ON *Unlocked*
So I would like to write the correct idea because your help it's usefull for me
really I appreciate your help and therefore not want to lose by confusion or my bad english
then I hope this time to let me know if this is better for your
I'm trying to do my best
Erbat said:
Sorry I think I don't give my idea correctly, my English is not good.
I wonder if you can make my htc have the most updated software and if it is possible to use other phone network than the GSM because since I buyed (used) has the same software, the same HTC Sense and I could only use the internet GSM mobile network
Click to expand...
Click to collapse
Updating the software is a completely separate matter from the phone's band support (3G and LTE bands the phone is compatible with).
I already told you how to update the software, in Post #4 above.
To see if the phone will work with your carrier's 3G or LTE network, you first need to know what 3G and 4G band (or bands) they use for each. Can't really do anything without that basic info. Either research online, or call your carrier and ask them. This is something you should have done before buying the phone; as changing to the proper band support is not always possible.
redpoint73 said:
To see if the phone will work with your carrier's 3G or LTE network, you first need to know what 3G and 4G band (or bands) they use for each. Can't really do anything without that basic info. Either research online, or call your carrier and ask them. This is something you should have done before buying the phone; as changing to the proper band support is not always possible.
Click to expand...
Click to collapse
The band works on 850/1900, while 4G LTE conection use band 4 - LTE AWS frecuency of 1700 MHz and 2100 MHz.
I work today on the software ( the most important for me )
Erbat said:
The band works on 850/1900, while 4G LTE conection use band 4 - LTE AWS frecuency of 1700 MHz and 2100 MHz.
Click to expand...
Click to collapse
Sprint M8 supports 3G bands 850 and 1900.
Are you sure you entered your carrier's APN info correctly?
Did you try the SIM card in another phone, to make sure the SIM works for 3G?
redpoint73 said:
Sprint M8 supports 3G bands 850 and 1900.
Are you sure you entered your carrier's APN info correctly?
Did you try the SIM card in another phone, to make sure the SIM works for 3G?
Click to expand...
Click to collapse
yes I use the right APN settings but when I bought the guy who sold it to me also told me it was unblock for any company here in Mexico but the problem is that you could not upgrade because when the file is downloaded and is installed, the phone enters into recovery mode and can not be or I do not know if it's my mistake, you can not install at all
He say that if I upgrade or modify the phone I can lose part of the unblock of the phonel and it became unusable here in Mexico
I screwed a lot
I don't know what I did wrong on the process of re-stock the phone and now don't start.
only shows the white screen with HTC green logo.
I rememberd when I try to wipe I check all the options and "I swipe to wipe" later when the phone will be reboot
shows me a message about the superU and I install (because already has it)
I was scared and search about this and only found a way to enter on bootloader and says this
*Tampered*
*Relocked*
Well, 6 hours later I have this now:
*Tampered*
**Unlocked**
m8_WHL PVT SHIP S-ON
HBOOT-3.18.0.0000
OS-2.16.651.4
eMMC-boot 2048MB
but when I unlock the bootloader (here's the tutorial of bootloader http://www.htcdev.com/bootloader)
I see the recovery mode once but when I try to do the next step (http://forum.xda-developers.com/showthread.php?t=2755657)
I can not start the recovery mode and I don't do any of progression
Also I can see an message saying me the phone hasn't any OS file so I guess that's the reason I can make it start, only turn on and shows the same white screen with HTC logo, I can entered to Bootloader and FASTBOOT but when I select recovery the phone returns to HBOOT and when I turn off and later turn on happen the same (entered directly to HBOOT screen)
Im a bit concerned about that I hope you can teach me how
*Edited now I can enter to recovery I relocked and unlocked again and I can enter again to recovery and bootloader, please help me to put the files of OS
maybe with a SD card?
Return to stock
Hi Erbat,
first of all it would be nice to get an overview of your device and its versions, you can do this by doing the fastboot command "fastboot getvar all"
The most important version wich you already have is your OS 2.16.651.4, everything what you try to flash to your device if you want to return to stock should match this number or it will mostly fail.
So at this point forget about the Guide with official OTA updates and root access, because its for 4.16.401.10 and you should mainly focus on returning to stock without root to get new updates (easier)
I dont know how much knowledge you already have but just to mention:
Every OS with 2.16.651.4 is for your Sprint version, this means all of the files without 651 will lead in the wrong direction.
Later when you use a RUU ("official" files to return to stock firmware) or a nandroid backup (stock backup created by other users), the files and backups you will find have to match exactly to your OS Version 2.16.651.4 to work.
So at the moment you should focus on returning your device back to stock firmware and OS first, after that you can recieve official OTA updates from HTC :good:
The tutorials/threads you should focus on are mainly these two:
[GUIDE][S-ON] Restore your (European) HTC One M8 back to stock
[tutorial] How to get back on stock with TWRP Stock Nandroid Backups
Edit: You can't use your recovery, because if i understood this right you got TWRP (a custom recovery) before and might have corrupted/deleted it, simply flash the newest version of TWRP 2.8.7.0 with the fastboot command "fastboot flash recovery *NAME-OF_RECOVERY*.img"
TWRP: http://teamw.in/project/twrp2/225/
(If i got anything wrong pls correct me ^^)
KODEC.4 said:
Hi Erbat,
first of all it would be nice to get the an overview of your device and its versions, you can do this by doing the fastboot command "fastboot getvar all"
The most important version wich you already have is your OS 2.16.651.4, everything what you try to flash to your device if you want to return to stock should match this number or it will mostly fail.
So at this point forget about the Guide with official OTA updates and root access, because its for 4.16.401.10 and you should mainly focus on returning to stock without root to get new updates (easier)
I dont know how much knowledge you already have but just to mention:
Every OS with 2.16.651.4 is for your Sprint version, this means all of the files without 651 will lead in the wrong direction.
Later when you use a RUU ("official" files to return to stock firmware) or a nandroid backup (stock backup created by other users), the files and backups you will find have to match exactly to your OS Version 2.16.651.4 to work.
So at the moment you should focus on returning your device back to stock firmware and OS first, after that you can recieve official OTA updates from HTC :good:
The tutorials/threads you should focus on are mainly these two:
[GUIDE][S-ON] Restore your (European) HTC One M8 back to stock
[tutorial] How to get back on stock with TWRP Stock Nandroid Backups
Edit: You can't use your recovery, because if i understood this right you got TWRP (a custom recovery) before and might have corrupted/deleted it, simply flash the newest version of TWRP 2.8.7.0 with the fastboot command "fastboot flash recovery *NAME-OF_RECOVERY*.img"
TWRP: http://teamw.in/project/twrp2/225/
(If i got anything wrong pls correct me ^^)
Click to expand...
Click to collapse
OK I will try to do those things you've post here.
So tonight before I went to sleep the recovery says I don't have OS installed, that's so confusing because I don't know how install it again, I'm pretty noob so I (if you can do it) explain me a lot to do.
Yesterday already learn to use fastboot and the files and those things to do on the computer, I like to learn and more if is for recover my phone :laugh:
Erbat said:
OK I will try to do those things you've post here.
So tonight before I went to sleep the recovery says I don't have OS installed, that's so confusing because I don't know how install it again, I'm pretty noob so I (if you can do it) explain me a lot to do.
Yesterday already learn to use fastboot and the files and those things to do on the computer, I like to learn and more if is for recover my phone :laugh:
Click to expand...
Click to collapse
I know it looks pretty bad for a "noob" if he got no OS on his device and it won't boot anymore, but don't worry as long as you get your phone into fastboot mode you can fix everyting :fingers-crossed:
KODEC.4 said:
I know it looks pretty bad for a "noob" if he got no OS on his device and it won't boot anymore, but don't worry as long as you get your phone into fastboot mode you can fix everyting :fingers-crossed:
Click to expand...
Click to collapse
I can't do anything on cmd, my phone hasn't battery today and when I try to do fastboot getvar all say wating for your device and yesterday obviously don't say this
I need wait to 30%? I guess I have readed this before
Charge it up, restart everything (pc) and try again. You can use "fastboot devices" wich will list all devices connected in fastboot mode (ofc you must choose fastboot in bootloader menu first)
Next could be that you have HTC sync active witch might block something -> uninstall HTC sync
Otherwise you might have driver problems, if so, uninstall htc drivers and sync and reinstall HTC sync to get new drivers. -> uninstall sync only again (maybe reboot)
If all this does not work search for specific fastboot drivers for the M8 and try it with them
Erbat said:
I don't know what I did wrong on the process of re-stock the phone and now don't start.
only shows the white screen with HTC green logo.
I rememberd when I try to wipe I check all the options and "I swipe to wipe" later when the phone will be reboot
Click to expand...
Click to collapse
You should never wipe any of the partitions in the TWRP "Advanced" menu, unless you know exactly that they mean, and what the result will be (those options are called "Advanced" for good reason!). Even if the phone was properly working before, what you did was to wipe the OS (system partition) and make it stop working!
Further, you wiped any backup files and personal data that may have been on internal storage or the removable SD.
Simple rule when modding the phone: Do not experiment or make up your own solutions (will almost always fail and possibly make matter worse); and only do exactly what is directed to you from the proper guides, reputable "helpers", etc.
---------- Post added at 10:30 AM ---------- Previous post was at 10:27 AM ----------
Erbat said:
I screwed a lot
I don't know what I did wrong on the process of re-stock the phone and now don't start.
Click to expand...
Click to collapse
Can't help you, if you don't tell us exactly what you did: step by step, in specific detail, with links to the files you are trying to use, exact file names, etc.
If you don't tell us what you did, we can't see what you did wrong.
---------- Post added at 10:32 AM ---------- Previous post was at 10:30 AM ----------
Erbat said:
I see the recovery mode once but when I try to do the next step (http://forum.xda-developers.com/showthread.php?t=2755657)
Click to expand...
Click to collapse
This guide has nothing to do with returning to stock, and is not for your version of the M8.
Nothing good can come of this; for what you are trying to do.
If you didn't know what you were doing, you should have stopped and asked. Learning and reading is good (and I applaud the effort), but don't do anything unless you are sure about it. In your case particular (due to your lack of knowledge/experience) I'd recommend not do anything unless we specifically direct you to. You seem to be going down the wrong roads, and just want to make sure we mitigate that now.
---------- Post added at 10:39 AM ---------- Previous post was at 10:32 AM ----------
Erbat said:
I can't do anything on cmd, my phone hasn't battery today and when I try to do fastboot getvar all say wating for your device and yesterday obviously don't say this
I need wait to 30%? I guess I have readed this before
Click to expand...
Click to collapse
The phone needs to be powered on, and in bootloader-fastboot mode for any fastboot commands to work.
Charge the phone for a few hours, and try again.
We need to get fastboot working, to move forward at all.

No SIM unlock prompt for HTC Desire 510 (Sprint), please help.

Hello. I am writing this message to this forum after hours of searching. During all that searching, the most promising leads for a solution to my problem kept bringing me back to this forum, so I figured I'd make a post here and hope for the best.
I recently relocated to China. I brought my phone with me, which was a prepay HTC Desire 510 with Sprint. Awhile ago, I rooted the phone by putting TWRP on it. I basically only did it in an attempt to remove some of the bloatware on the phone, because otherwise, I see very little point in rooting the phone. Much to my displeasure, rooting the phone seemed to have very little effect on what I could do about the bloatware due to write protection, but I was able to manage to (barely) deal with the stupidity that is this phone's storage space. I mention this detail in case anyone thinks it is related to my problem.
So obviously the phone doesn't work in China, so I decide to buy an unlock code off the internet for $8.99. I get the code in a few hours, and the instructions tell me to put in a different SIM card, and I will be prompted with an unlock request from the phone after a reboot. However, that doesn't happen. All I got is a message saying "Invalid Card Please contact customer care" and "Invalid SIM Card 4G services are unavailable as the sim/uicc is invalid".
In the instructions I was provided, they did say make sure your phone has been factory reset, but I was unable to do this due to the TWRP rooting. What I instead did was factory reset it from inside the bootloader menu. This did perform a factory reset of sorts, but I still never got any SIM unlock prompt.
I am basically at the end of my rope. I don't want to have to buy a phone here in China, but if I can't get this unlocked, I will be forced to. If anyone can provide me with a stock ROM image for the HTC Desire 510 Sprint, or tell me some method to input an unlock code I am unaware of, or at least tell me if I am s*** out of luck because of x, y z, then I would greatly appreciate it. I think I have read and clicked on every single link on the first 3 pages of yahoo, searching multiple things like "htc no unlock prompt" and "htc desire stock ROM" with no real solutions to this problem.
EDIT: This was the message the people who sold me the unlock code sent regarding factory resets:
--------
Dear customer,
we got the code for your phone IMEI directly from Sprint server and this code is
in 100% working condition, it`s official code generated by the official carrier employees.
Seems like the problem on your side. Here is some useful recommendations.
Very often unlock code is not working because our customers flashing on
their phones custom ROM`s which includes custom basebands. These
changes in the structure of the radio module (baseband) are not acceptable
to unlock and this may be the reason why our code is not working. So
please make sure that your phone using original stock ROM and original
baseband firmware and your phone never was modified before.
----------
So it looks like I need help finding a stock ROM. I tried downloading what I found on this site:
****htc.com/us/support/rom-downloads.html
But it doesn't work in Linux. Wine gets to a certain point, and the program just dies. If anyone has a stock ROM for the HTC Desire 510 (Sprint) out there, I would greatly appreciate it.
Update:
I was able to follow the instructions here to eventually extract the rom.zip image from the RUU, rename it so that hboot would recognize it, and return my phone to a stock ROM image.
But as you may have guessed, this did not ever bring me to an SIM unlock screen.
I am basically at the point of giving up. At this point, I would just like to know why this is impossible. Tampered flag? Relocked flag? Maybe I'm just an idiot and didn't realize something about the Sprint "SIM" card makes it incompatible with a Chinese SIM card (it does refer to it as a UICC card)?
Any suggestions on why this didn't work would be nice. Guess I wasted $8.99 and 10+ hours for nothing.
I am attaching the links for Stock Rom And stock kernel
Someone7070 said:
Hello. I am writing this message to this forum after hours of searching. During all that searching, the most promising leads for a solution to my problem kept bringing me back to this forum, so I figured I'd make a post here and hope for the best.
I recently relocated to China. I brought my phone with me, which was a prepay HTC Desire 510 with Sprint. Awhile ago, I rooted the phone by putting TWRP on it. I basically only did it in an attempt to remove some of the bloatware on the phone, because otherwise, I see very little point in rooting the phone. Much to my displeasure, rooting the phone seemed to have very little effect on what I could do about the bloatware due to write protection, but I was able to manage to (barely) deal with the stupidity that is this phone's storage space. I mention this detail in case anyone thinks it is related to my problem.
So obviously the phone doesn't work in China, so I decide to buy an unlock code off the internet for $8.99. I get the code in a few hours, and the instructions tell me to put in a different SIM card, and I will be prompted with an unlock request from the phone after a reboot. However, that doesn't happen. All I got is a message saying "Invalid Card Please contact customer care" and "Invalid SIM Card 4G services are unavailable as the sim/uicc is invalid".
In the instructions I was provided, they did say make sure your phone has been factory reset, but I was unable to do this due to the TWRP rooting. What I instead did was factory reset it from inside the bootloader menu. This did perform a factory reset of sorts, but I still never got any SIM unlock prompt.
I am basically at the end of my rope. I don't want to have to buy a phone here in China, but if I can't get this unlocked, I will be forced to. If anyone can provide me with a stock ROM image for the HTC Desire 510 Sprint, or tell me some method to input an unlock code I am unaware of, or at least tell me if I am s*** out of luck because of x, y z, then I would greatly appreciate it. I think I have read and clicked on every single link on the first 3 pages of yahoo, searching multiple things like "htc no unlock prompt" and "htc desire stock ROM" with no real solutions to this problem.
EDIT: This was the message the people who sold me the unlock code sent regarding factory resets:
--------
Dear customer,
we got the code for your phone IMEI directly from Sprint server and this code is
in 100% working condition, it`s official code generated by the official carrier employees.
Seems like the problem on your side. Here is some useful recommendations.
Very often unlock code is not working because our customers flashing on
their phones custom ROM`s which includes custom basebands. These
changes in the structure of the radio module (baseband) are not acceptable
to unlock and this may be the reason why our code is not working. So
please make sure that your phone using original stock ROM and original
baseband firmware and your phone never was modified before.
----------
So it looks like I need help finding a stock ROM. I tried downloading what I found on this site:
****htc.com/us/support/rom-downloads.html
But it doesn't work in Linux. Wine gets to a certain point, and the program just dies. If anyone has a stock ROM for the HTC Desire 510 (Sprint) out there, I would greatly appreciate it.
Click to expand...
Click to collapse
Just download files which i am attaching ?.
Stock kernel for Htc Desire 510 Sprint :-https://drive.google.com/file/d/0B7Xn-xeQyQwebFI2VXNxLWJ4OG8/view?usp=docslist_api
Stock Rom For Htc Desire 510 Sprint :-https://drive.google.com/file/d/0B7Xn-xeQyQweZ0kyMVFKb0tmcE0/view?usp=docslist_api

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