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Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
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Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
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Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
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Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
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Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
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Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
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I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
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I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
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Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.
Just picked up the One yesterday and it's an amazing phone, however whenever I connect to my WiFi it connects quickly and then when I go to load a webpage or do anything with data it stutters, WiFi drops, 3G reconnects for a few seconds, tries to load and then WiFi reconnects. That cycle keeps going until I have to just turn WiFi off.
Is anyone else having this problem?
LPChris said:
Just picked up the One yesterday and it's an amazing phone, however whenever I connect to my WiFi it connects quickly and then when I go to load a webpage or do anything with data it stutters, WiFi drops, 3G reconnects for a few seconds, tries to load and then WiFi reconnects. That cycle keeps going until I have to just turn WiFi off.
Is anyone else having this problem?
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Click to collapse
Yep driving me nuts trying to transfer from my old 3D. WTH.
no problems here with my netgear r6300 AC router, the initial connection does seems to take a bit longer than my old evolte but other than that not a single problem.
can anyone help me with wifi problems i am having?
my phone will connect to my home network and show connected however it seems that data does not load. I cannot load web pages often.
or when it does work it will cut out after a few minutes.
its pretty annoying as my service isnt the best in my house and if i want to watch youtube etc. wifi is obviously faster.
please help
lilk1d777 said:
can anyone help me with wifi problems i am having?
my phone will connect to my home network and show connected however it seems that data does not load. I cannot load web pages often.
or when it does work it will cut out after a few minutes.
its pretty annoying as my service isnt the best in my house and if i want to watch youtube etc. wifi is obviously faster.
please help
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Click to collapse
What is the rom that you use? Did you do clean flash? Did you flash any kernel? Did you try to forget the network and reconnect again? More information is needed.
Sent from my lair.
volk9029 said:
What is the rom that you use? Did you do clean flash? Did you flash any kernel? Did you try to forget the network and reconnect again? More information is needed.
Sent from my lair.
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Click to collapse
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
lilk1d777 said:
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
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Click to collapse
you definitely shouldnt have to connect with a static. it may help but what about when u r in public do you still have the problem?? if not then maybe u should try a new home networking device or play around with the security setting on ur router.
my wifi seems to work fine other than my speedtest results are only 3mbps up. i should be getting as much as 55, i used to get up to 40 on my gs3. i am totally stock, with the same settings.
lilk1d777 said:
i'm using the stock ROM but i did unlock and root. i am using a asus RT-N56U with WPA2 personal AES encryption for security. Phone set for best wifi performance, wi-fi band on auto, keep wi-fi on during sleep.
I can connect and it will work usually especially if i turn off wifi then turn it back on. However, the problem exists that the length of time the connection will remain with the ability for loading webpages/video is unknown. It could be 2-5 minutes, but i've also tested it and its been able to hold a connection while constantly streaming a netflix movie.
I'm wondering if it could be resolved by setting my phone to connect to my home network via a static ip? seen things related to that elsewhere. It is very annoying and troublesome to have to constantly turn on/off the wifi when im sitting in the same place. I could be reading a webpage then click a link on it and then it will fail to load even though showing i am connected. Then i have to switch on and off. This has happened plenty of times within 30 minutes i've had to turn it on and off 3-4 times. To me that is not "functional".
is it something with my phone or router? or both?
Click to expand...
Click to collapse
Do you have sleep mode turned on, in settings, power? Or power saver?
Sent from my lair.
Maybe try unplugging both your modem and router for 10 seconds and then plug them back in.
Sent from my HTCONE using xda app-developers app
Hey guys,
I have a huge problem with my HTC One M7 wifi at my router.
My Problem:
This problem started after the HTC repair service sent my broken phone back with a new mainboard, accu...
Connect to the wifi
go to a app that uses Internet (e.g. youtube, google play...)
Start a video/download and wait a few seconds/megabytes
Wifi first only shows uploading arrow for few seconds, then wifi disconnects completely
After that I can either: stop using any internet and wait for a while, then it automatically reconnects to the router after some time and I have the same problem again.
Reboot and reconnect immediately, if I just try to reconnect nothing happens when pressing the connect button.
What I noticed:
When my Phone loses the connection to the router, my whole network seems to start lagging, when I played CSGO and my Phone started a download automatically, the wifi crashed after two megabytes, my ingame ping spiked to like 500ms instead of the normal 20ms, so the disconnect seems to affect the whole network.
At my friend's house my wifi worked smoothely enough to play 30 minutes of 360p videos on youtube and didn't crash a single time, his Internet connection is significantly slower than mine.
All other devices in my network work perfectly fine DECT Phones, androidphones everything works fine.
My specs:
HTC One M7: fastboot getvar all (in Attachments) with 5.0.1 stock rom
Router: AVM Fritzbox 7490
What I already tried: (nothing worked)
Restart phone and router
Connect with static not DHCP in wifi settings
Enable only 2,4GHz or 5Ghz frequency on my phone
disable either 5Ghz or 2,4Ghz frequency on my router
Use the Wifi FXR App to fix my wifi
factory reset in Router and Phone
block "clients3.google.com" in my routers settings for the connecting phone
install a Custom ROM
Is there a solution for this problem? I'm out of Ideas and can't find anything on google.
Rog phone 2 restart its wifi and cellular connection at the same time when sim(s) has weak cellular reception. ( It completely disconnected from cellular service and wifi for around 3seconds before it's establish it's new connection. It's very annoyed when i play game. Because if i don't turn off my sim(s) or use airplane mode while i play game. I will get disconnected from connection in the middle of the game(afk).)
How could i report the problem?
There are few members here also have same problem as me.
you could try do disable Wi-Fi scanning - search in the settings for 'scanning' and under Wi-Fi scanning, disable wifi and bluetooth. it may just fix the issue... so i have read on the telegram group forum
draggoon said:
Rog phone 2 restart its wifi and cellular connection at the same time when sim(s) has weak cellular reception. ( It completely disconnected from cellular service and wifi for around 3seconds before it's establish it's new connection. It's very annoyed when i play game. Because if i don't turn off my sim(s) or use airplane mode while i play game. I will get disconnected from connection in the middle of the game(afk).)
How could i report the problem?
There are few members here also have same problem as me.
Click to expand...
Click to collapse
Same here, I am having this issue. I hope it get fix on future update.
---------- Post added at 12:22 AM ---------- Previous post was at 12:02 AM ----------
reg66 said:
you could try do disable Wi-Fi scanning - search in the settings for 'scanning' and under Wi-Fi scanning, disable wifi and bluetooth. it may just fix the issue... so i have read on the telegram group forum
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Click to collapse
Tried this one, but it didnt fix the issue. Network still restarting
I have the same problem but I tell you what happens with some routers, or internet companies, in some places it happens in others not
Up.
Does anybody else experience this kind of issue?
This happens to me too often, is very annoying and upsetting.
This happen to me as well, I will try to play with airplane mode on and we will see what happens
has anyone found the solution?
Simo88ist said:
has anyone found the solution?
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Click to collapse
Solution is change your router wireless signal to either 2.4g or 5g but not mixed, as the phone tends to jump between the 2 quite often causing the disconnects.
Sewje said:
Solution is change your router wireless signal to either 2.4g or 5g but not mixed, as the phone tends to jump between the 2 quite often causing the disconnects.
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Click to collapse
this solution could work at home, but this problem can happen everywhere.
Happen even when I work .....
for me using only one sim fix for now
I have 2 sim cards, but 1 is off. When I'm not playing - don't see the difference, maybe it restarts, but I don't see. But if I'm playing on wifi I see wifi restarting every 3-5 minutes. Can't switch off the connection, playnig online game...
i have the same proplem , but on android 10 beta 5 this issue is gone
thanks
ali.ali0770 said:
i have the same proplem , but on android 10 beta 5 this issue is gone
thanks
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Click to collapse
Good news!
But GPay won't work on Android 10?
Anybody have any news about fix this bug on 9?
The solution
draggoon said:
Rog phone 2 restart its wifi and cellular connection at the same time when sim(s) has weak cellular reception. ( It completely disconnected from cellular service and wifi for around 3seconds before it's establish it's new connection. It's very annoyed when i play game. Because if i don't turn off my sim(s) or use airplane mode while i play game. I will get disconnected from connection in the middle of the game(afk).)
How could i report the problem?
There are few members here also have same problem as me.
Click to expand...
Click to collapse
Hey I've found out what to do and it's pretty simple. The cause of the disconnecting is that this phone keeps from switching from 5ghz Frequency to 2.4 and back so what you need to do is make your router stay at 5ghz or 2.4ghz (you can watch a video about the deferences so you can choose what to turn off)
Follow these steps:
Go to settings---Network and Internet---WiFi---click on your wifi---find gateway number (example 192.***.*.1) then write it in a Browser and it will send you to your Router provider website.
Now that site looks different from person to person so what you do now is look around that site until you find an option to turn off one of both GHz (2.4 or 5) so yeah that is pretty much it have fun a with stable wifi connection =)
Rafaat Choki said:
The solution
Hey I've found out what to do and it's pretty simple. The cause of the disconnecting is that this phone keeps from switching from 5ghz Frequency to 2.4 and back so what you need to do is make your router stay at 5ghz or 2.4ghz (you can watch a video about the deferences so you can choose what to turn off)
Follow these steps:
Go to settings---Network and Internet---WiFi---click on your wifi---find gateway number (example 192.***.*.1) then write it in a Browser and it will send you to your Router provider website.
Now that site looks different from person to person so what you do now is look around that site until you find an option to turn off one of both GHz (2.4 or 5) so yeah that is pretty much it have fun a with stable wifi connection =)
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Click to collapse
This fix only WiFi issue, how about in cellular network restarting?