My wifi seems to disconnect from my wifi when the screen turns off, despite me having changed my settings to never sleep. When I look at the wifi settings it says "Unsuccessful Connection". I didn't have this problem with my MT3G.
Anyone having similiar issues or a fix?
wifi Reconnection issues
I'm having the same problems with mine.
It initially connects to wifi fine but when the screen goes off it sometimes drops the connection and will not reconnect without a reboot.
I have tried setting it to keep the wifi when sleeping but it makes no difference.
I found a few similar reports elsewhere and followed most of the suggestions, like changing routers, changing wifi channels, setting an IP address instead of DHCP etc. Nothing seems to make any difference so far.
Mine never seems to reconnect after waking up, but I just go into the Wireless settings/Wifi settings window (where it lists all the Wifi networks in the area) and press on the network name and it brings up a dialog allowing me to connect again. I press the Connect button and it instantly reconnects. No reboot required...
Try increase your router's "Group Key Update Interval". I had the same problem with my D-Link DIR-655. I changed mine to 10 hours and it's working fine for me now.
i have the issus that my wifi is "connected" i mean i see the logo at the top bar but after a few minutes i don't get any update from the internet like gmail oder twitter when is wake up the device from sleep i get them back again
maybe it something with the Group Key Intervall but i can't switch it on my speedport w700v router
I just tried switching mine, highest it can go is 7200 seconds, so I bumped it to two hours instead of one. linksys
my wifi reconnects when I wake the screen almost 100% but it's not reliable.
I have to go to wifi list and reconnect. Sometimes I disable wifi and then re enable, conects no problem. Irritating
i heared that switching the encryption from wpa/wpa2 to only wpa2 will solve this issues, will try it when i am at home
...seems like almost everybody got this problem.
for example with my Hero i don't had this problems so it's something with the W-Lan card of the Nexus
Got this problem too but will try the suggested work arounds when I get home tonight
found out that my encryption is wpa2 not wpa/wpa2 ... damn so thats not the reason
and my router cant configure the group key intervall
I don't have this issue, running CM5.0.3.1, mine is set to Never Sleep and it does not. My connection does not time out either. I connect to two Trendnet TEW-637AP's at home, in mixed b/g/n mode with WPA2-PSK mode security.
Could it be, that this prob exists just for nonrooted phones?!
i've got mcr 1.6 which is rooted and don't work
i think it's a problem with the wifi card and the wifi router
rooting just means that you get read/write access to all folders
doesn't change anything on your wifi connection
qvert said:
i've got mcr 1.6 which is rooted and don't work
i think it's a problem with the wifi card and the wifi router
rooting just means that you get read/write access to all folders
doesn't change anything on your wifi connection
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Not exactly, it means also modified system files, which could include those that interface with the wifi chip and those that control the sleep state of the device.
Also, Cyanogen (and most other custom roms now) are running on a different (newer) kernel.
yes i know
but mcr is although running on different kernel and it's not working there
i don't think its an issue bei the stock rom and mcr
maybe here is someone with CM where the wifi drops?
edit:
okay i tried it with the desire rom version from modaco, the same failures, maybe i try a CM built now, and see if it changes
Code:
[B]Rom [/B] [B]Router / Access Point[/B]
MCR 1.6 | Speedport w700v | not working
Desire MCR | Speedport w700v | not working
CM 5.0.3.1 | Speedport w700v | not working
i think this means it's not a rom issue, its something with the routers and access points in combination of the wifi card from the nexus
That´s strange..perhaps just accidentally, but: yesterday I installed "Task Manager" , which has an auto-kill function.....since then my Wifi reconnects perfectly
maybe because it automatically does anything inside of the 10 minutes which keeps the wifi active?
which one did you install?
there are a lot of them on the market
which developer?
edit:
ah i found a strange issue, today i was at the wifi of my girlfriend, she has the same router BUT i don't have the wifi problems there, with the same model of router thats very strange
i found another work around, i set my twitter client to 5 minutes update intervall, this means every 5 minutes is network traffic and the connection won't drop after my 10 minutes public key intervall change
don't know how much battery is used while setting from 10 to 5 minutes but i think it should be okay
Try a different WiFi channel
I've seen reports of WiFi connection problems being solved by changing channels on the AP. Channel 10 seems to be a consistently reliable choice.
All of a sudden beginning yesterday my captivate can no longer connect to the wifi network at work. Other users can connect to the network fine and I'm able to see the network from my phone and connect to other networks just fine but when I try to connect to the work network it just shows connecting with the round circle containing 2 curved arrows and then disconnected, scanning, and connecting again.
I have stock 2.3.5 and have tried wifi fixing apps and power cycling without success... Basically I'm stuck at the point of a hard reset unless anyone has any other suggestions for why I'm unable to access one specific wifi channel all of a sudden...
Thanks!
I meet wifi problem like yours, cause of the poor network switcher. After switcher reboot, phone can connect it.
Try Airplane mode on the phone, or switching WiFi on and off. Rebooting router helps too - but probably not an option at work.
It's the router/access point. Reboot that and all is good.
When my Milestone connects to Wifi sometimes other devices in that same network seem to lose connection. This is even more likely to happen when downloading files or apps from google play.
When I disconnect the Phone from the network all other devices are reconnected.
Im running CM7.2.1, is also (i think less frequently) happened with CM7.2.0.
I have no special Wifi-settings. Everything is Auto. Wifi is encrypted with WPA2.
Does anyone have similar issues or knows how to fix this?
Last weekend I have connected 2 Samsung's (Galaxy S II) to the same network (dedicated 2.4GHz SSID for my mobile) as my Millestone (CM7.2.1) and all tree started to drop and reconnect continously for several hours, as the router (Netgear WNDR3700 running customized OpenWRT) started bringing the whole interface down and up. When I 'moved' my Milestone to other network all issues have gone ....
I am not sure if the issue has been related to a wrong network/router configutation/firmware or to the Samsung mobiles or finally to the Millestone soft/radio
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
mikekory87 said:
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."
Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://forum.xda-developers.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241
Thanks,
Mike
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Click to collapse
Exact same problem. Fine at home and everywhere else. Spent a couple hours this week on the phone with Moto. They keep saying it's the network, yet everyone else is on it. They say update firmware and open MAC. Both of which are done.
This is the message in the Access point every 3 seconds when my phone is trying to connect...
"Client Deauthenticated: MACAddress:9c:d9:17:a1:c8:51 Base Radio MAC:b8:62:1f:ad:5e:90 Slot: 0 User Name: unknown Ip Address: unknown Reason:Unspecified ReasonCode: 1"
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
bradley26 said:
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
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Click to collapse
This!
I have this problem all the time ON multiple networks, its very frustrating
Mines will disconnect from my 5ghz when the screen goes off and reconnects when turned on, works fine on 2.4ghz. I have a Nighthawk ac1900 so the phone is definitely the problem.
Sent from my Hammerhead
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
giovannirc said:
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
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Sounds like this could be my problem. We have 4 networks we can login to, but they are all broadcast from the same access point. One says "secured with 802.1x" and is for laptops, two say "secured with WPA/WPA2" and are for cell phones/other, and the final is unsecured. I can only connect to the unsecured network.
So does it sound like it's the phone that's refusing the network, the network is refusing the phone for something the phone is sending back to it, or the network is refusing the phone for another reason?
I'm having this same issue. 1st Gen Moto X sitting right next to 2nd Gen, and the 1st Gen is connected while the 2nd Gen can't.
I'm having the exact same issue. It appears the problem is that older Cisco firmware doesnt support 802.11w, which is what the moto x 2014 uses by default. Here is a thread where a moto rep explains it to Cisco - https://supportforums.cisco.com/discussion/12331486/connectivity-issues-cisco-controllers-and-pmf-enabled-moto-x-gen-2
My girlfriend and I have this phone and we had a similar problem. It would connect/reconnect like a billion times before staying connected on our home network but connect fine on other networks. I tried several solutions but the one that worked was changing the channel on the router. I live in an apartment building and there are a lot of WiFi networks around me so I figured that might be causing some interference. I changed my channel from 6 to auto (it automatically jumped to 11) and now it connects instantly and is solid. What's weird is I tried channels recommended by WiFi analyzer and my other devices would connect just fine but the Moto X's couldn't even see the network in the list when it was on a lot of channels like 12, 13, and 14.
Seems like a weird WiFi radio firmware bug to me.
Is there a client side fix for this?
I just ran into the problem at my work. It is a major hospital. They are not going upgrade their cisco firmware so a couple of people's personal phones are able to connect to the network.
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
What!? Really?
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
will54880 said:
WiFi in general is bad on the X2014 and I am reading the same in the Droid Turbo forums.
Sent from my XT1095 using XDA Free mobile app
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Wutang200 said:
I've not had a single issue with WiFi connectivity. I'm an IT professional so heavily reliant on WiFi.
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Click to collapse
I never had a WiFi problem with the Moto X 2014 until today at work. It wouldn't connect to a few different clients Wireless APs. At the first client site I power cycled the phone and WiFi still wouldn't connect. I then went to another client site and once again it would no longer connect. I power cycled again and this time it connected just fine albeit Bluetooth was acting funny and not connecting to the Moto 360. After cycling Bluetooth off and on again the 360 finally connected. Not sure if this is an actual issue or just dumb luck. I wonder if anyone that was having WiFi issues with this phone also has a Moto 360 connected via Bluetooth?
I don't own a 360 and my bluetooth is normally switched off unless I'm streaming music at home.
I know none of what I am about to write will solve anyone's issue but sharing my experiences mught help understand you're not alone. I wander between as many as a dozen different wifi networks daily. I manager a 63 room hotel on 7.5 acres where we are currently running EnGenius EAP350 AP's broadcasting in 2.4mhz band ONLY using .11bgn. I set the entire network to use one SSID so roaming is, in theory, problem free. My XT1095 has not had any issues at all here on property.
I also have my personal network in the lobby and main building under 2.4/5/.11AC side by side with out guest network. No issues bouncing around. I honestly expected issues but have found none.
There is one issue I have found in Android in general which can happen randomly, or I have not been able to induce the behavior only recognize it. Occasionally when I move from one building to another Android (ICS forward for sure) will forget which actual AP it's after and just hang. My solution is to tell the device to forget that node then once forgotten the network, of course, shows up in the list. I then select it and boom we're back in business.
I do have issues when I visit a network at say, the grocery store which requires accepting an EULA...the device simply will hang Wifi wize, even when I delete and reconnect I won't get the note to open the authorization page. I end up just killing wifi and going with LTE.
I get the same behaviors from all my phones ICS though Kitkat, don't have Lollipop yet darn it!!
I have long been frustrated with this weirdism from Android but have reached a point of M.A.D. with my devices but never found a solution.
I have noted I have the most issues by far with Cisco/Linksys devices. It has been almost assured that if I have an issue it's one of those routers running an older firmware version (amazing how many AP/routers use default password settings...I mean, really???)
Not 100% sure it's a firmware only issue but I do think it's some common bit of hardware in an AP/Router which can go spastic for some reason preventing Android from figuring out how to remain or get connected. I even had one of the EnGenius AP's go nuts, a fast swap with a freshly configured AP resolves but, again, still does not identify or solve the problem
I also sense there is some oddness deep in the bowels of Android's wifi/networking subsystem which just was never written correctly and may never be fixed.
Last I run and app called Wifi Analyzer by Kevin Yuan, it helps me a GREAT deal because I can target a specific AP/node to connect with. Android versions often defeat this by not remaining connected to that desired target AP and switching to something else. Here is where I think some of the issues with wifi connectivity live...Google MUST spend some time refining their wifi subsystem.
No matter this is a Very frustrating issue when it happens. My best solution has always been to forget the current connection then reconnect with it again once it reappears. Better yet use Wifi Analyzer or similar app to target a specific AP/node and connect/forget from inside the app, that really does seem to help, mostly...sigh, I know, sorry...
This WiFi issue is really aggravating. I have tried so many things:
1. Rebooting Router
2. Powering Off/On Phone
3. Turning WiFi Radio Off/On
4. Resetting Phone Cache Partition
5. Using WiFi analyzer and setting my router to various channels manually
6. Changing Router SSID
7. Forgetting SSID on phone and re-adding it
8. Verifying MAC Filtering is not enabled
9. Enabling MAC filtering and specifically allowing phone MAC address
10. Disabling "Avoid Poor Connections" in WiFi settings
11. Manually setting WiFi frequency band to 2.4ghz in phone settings
12. Disabling "WiFi Optimization" in phone settings
23. Changing WiFi direct and BT phone names (yeah, a big stretch, but I read somewhere that this worked)
24. Installed updated firmware on my ASUS RT-N12D1 (3.0.0.d.376_3602)
25. Disabled WPS on router
26. Switched router between Auto, Legacy and N-Only
27. Disabled Authentication and Encryption on router, just an "Open" connection.
After all of this, the phone still has WiFi connectivity issues. Sometimes after a phone power cycle it will connect to WiFi, but never for very long. Every other device I have connects to the WiFi without issues. I just got the Moto X a few days ago (AT&T version) and this is the first time I have ever had a device with WiFi connectivity issues like this. Very aggravating. There is clearly something wrong with either the hardware, or software on the phone.
There are some other oddities. When it won't connect to WiFi, there is something strange with the phone. Its not like it just can't connect or stay connected to WiFi, but somehow it seems like the WiFi is in a stalled state. Sometimes it won't show any WiFi networks and just says "Searching for WiFi networks..." until I turn off wifi and turn back on again. Then as soon as it turns back on, it will show the nearby SSID's, and try to auto-connect to my router, but after a few seconds it shows "Disabled" under the SSID. Then after a few seconds the disabled goes away, and it just shows the SSID name. It also won't let me change the WiFi Direct phone name while the WiFi is in this state, it gives me an error saying "Failed to rename device", followed by "Group Creation Failed". However, when I am actually connected to WiFi, I can rename the WiFi direct name just fine. So its not just simply an issue with bad radio signal or something, but something more serious, like the WiFi state is hung or something. If I can't resolve this in another day or two, I am going to have to return the phone, and hopefully a replacement will work. If not, I might have to get something other than a MotoX because I can't not have WiFi while at home and work.
---------- Post added at 12:29 PM ---------- Previous post was at 12:10 PM ----------
I found a way that seems to work to connect to WiFi. To clear, this isn't a fix for the data-sync issue that some people are having, or poor signal, but the issue where you can't connect to an SSID, and there is no error or anything.
1. Hold Down Power Button
2. Turn Airplane Mode On
3. Turn Wi-Fi On
4. Connect to SSID
5. Press Power Button down again
6. Turn airplane mode "Off"
I have now tried this several times, and it works everytime. If I turn off Wi-Fi and back on again, it won't connect, until I do the airplane mode trick. I don't know who to give credit for this, I have spent days and hours searching, and I remembered reading that from somebody else, but not sure where, so this is not my fix, I am just posting it here as it seems to work.
This issue is strange, and must be some combination of Android, and Motorola software/hardware/firmware configuration. I hope they get this fixed, but it at least now, this temporary fix will work whenever WiFi is not connecting.
For those of you getting WiFi connectivity problems, it could be related to your router setup. Download an app called InSSIDer and run a scan, then choose a channel that's not being used but make sure it's 5 channels higher or lower. For example, if it detects 3 networks on channels 3, 5 & 6, then you want to choose channel 10 or 11. If it detects one network on channel 6, then you should choose channel 1 or channel 10 or 11.
I noticed issues like this when I bought my Nexus 4 after my iPhone 4. Android devices seem to ship with rubbish WiFi radios.
Like I've mentioned before, I've not experienced a single disconnection with my phone either at home, work, in laws, coffee shops or anywhere else ever. Same with my first gen Moto X.
Mine is slightly different. Now and then, after power cycling or rebooting, it forgets all the WiFi passwords. Not every time. Just now and then.
Also sometimes it's quite fast, some slow. My wife's firs gen is pretty constant.