So my wife just got a Moto X this week. All of a sudden it started giving her issues. The power button will not lock the phone or turn off the screen. It will, however, turn off the phone properly. And, no matter how short the sleep timer, it will not go to sleep. Anybody else had these issues?
Brand new phone? Factory reset. If problem persists, demand a replacement. After all, it's brand new.
Be sure to check it immediately after reset. If this recurs only after you've configured the device, then maybe there's a problem with one of the apps you're installing.
You haven't rooted it, have you? I did have a problem once where I had set the "screen stays on" checkbox in App Settings xposed module while tinkering with the DPI in my browser. It took a while to understand why the phone was never shutting off in the browser.
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hello xda
ive been reading these forums for a while checking out tweaks, software and other stuff, good stuff
but last night, when I wanted to check out my email, i turned on the wifi but after a few seconds, the wifi slider would go back to "off", i did a reboot and the problem persisted. meanwhile i noticed the "phone" was off too, so i tried enabling that too, no luck, same thing.
and something else too, after like 3-5mins of using it, the touchscreen crashes and i cant use it anymore, only buttons will work.
today i decided to do a hard reset, but that didnt fix anything. when i go to "communications" panel, everything is "off" except Bluetooth.
-if i turn that off, airplane mode goes on
-if i click phone on, it goes off after like 5 seconds, same with wifi
has anyone else experienced something like this ?
thanks in advance,
xerron
bump .
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Very odd...
My screen won't timeout anymore, unless I manually press the power button. It doesn't matter whether the phone is plugged in or not, and it isn't dependent on the screen I am on either. The screen just stays on forever.
Is there a way I can see if a certain program is preventing the screen from sleeping? Has anyone encountered this type of thing before?
Thanks!
yakkamut said:
Very odd...
My screen won't timeout anymore, unless I manually press the power button. It doesn't matter whether the phone is plugged in or not, and it isn't dependent on the screen I am on either. The screen just stays on forever.
Is there a way I can see if a certain program is preventing the screen from sleeping? Has anyone encountered this type of thing before?
Thanks!
Click to expand...
Click to collapse
Did you check the screen time out settings, maybe you got it at 30mins ?
Yeah, it's set to 30 seconds. It must be some program that tells my phone not to sleep?
Even more odd...
It fixed itself!
Rebooting the phone for the last couple days had no effect on the timeout issue I was having, but doing it this afternoon somehow resolved the issue.
Add this to the list of idiosyncrasies that my SGS has.
I'm having this annoying problem with my SGS (JPY) at the moment. Sometimes it'll go to sleep and turn off the screen by itself, but 9 times out of 10 I have to manually turn it off with the power button.
Has anyone else experienced this with JPY? I'm reluctant to wipe and start again, but it's really starting to piss me off now...
might be an old topic, but i am experiencing this right now
i just installed gingerreal guerilla version yesterday and it works fine
however when i connected my phone to usb for charging this morning, it wont turn off the screen unless i do it manually by pressing the power button
weird thing is as far as i remember there's a setting on USB debug mode to turn off the screen when connected to usb. i think it might be related to the rom or is it always like that on gingerbread? i assume that is the root cause,
although i couldn't post the issue directly on the gingerreal thread due to minimum post count.
The lock screen on my wife's Captivate has stopped working. It doesn't require you to swipe. If you set an unlock pattern, it doesn't require that either.
If you short press the power button the screen goes off. However, if you press the power button again, the phone returns to where she was without prompting for the unlock. If you let it time out, the screen goes off. However, once again, pressing the power button goes right into the phone.
I have tried requiring a unlock pattern, not requiring one, changing it, changing the screen time out. I have also switched back to TouchWiz from Launcher Pro.
I rebooted the phone and that fixed the problem for a couple of days. Now the problem is back.
This phone is a pure virgin, only 2 weeks old. It's not rooted. It is build 1010. It's running stock JH7.
I also have a Captivate and have never experienced this problem. I'm suspecting perhaps one of the apps that she is using. The irony is that I have often thought this might be a desirable mode.
Any ideas?
Thanks,
Rich
Any apps installed? There us an app in the market called no lock I think that will do that as a feature
Sent from me
After writing that question it got me thinking. I decided to install ATK and kill one app at a time to see if killing any of the apps would fix the problem.
Sure enough, I figured out that it appears to be Tango that is misbehaving. Once I killed Tango, the phone lock worked again. I started Tango back up and the screen lock continued to work. I then made a Tango video call. After ending the video call I tried the lock screen again. Bam! It no longer locks. I kill Tango and the lock is again restored.
For some reason Tango doesn't affect my Captivate (build 1006). I'm not sure why it affects my wife's.
Who says ATK isn't necessary?
-Rich
Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
I'd say the best choice would be to do a hard reset and start all over.
blenny- said:
Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
Click to expand...
Click to collapse
I would call tech support, return it to the store and shoot an email off to moto-dev. Obvious software problem motorola should be made aware of.
Hey, I have been having the same issue, although mine doesn't seem to have been from changing a setting. It seems more random than anything else. So yeah sometimes the phone will just randomly restart (this last time while I was playing Air Attack HD) and then it will get stuck at the Droid Eye boot screen, eventually the screen will time out and then the phone is pretty much dead after that, except I can still receive notifications and even phone calls, but I can't act on any of them. The screen won't turn on no matter what I do. After pulling the battery and restarting, it keeps doing this same thing. i have factory reset 3 times now and it's getting annoying. I'm trying to keep as many apps off as possible. Does this sound like your issue? I'm going to keep searching the forum, and maybe start up a thread on this issue.
blenny- said:
Today I went into location and security and I changed the Screen unlock setting to "none"....
Immediately the screen went off and has stayed off. Opening the keyboard, pressing the on button, restarting does nothing. I wonder if anyone else has done the same thing, It's hardly an obscure setting.
Anyone have any idea what i should do?
Click to expand...
Click to collapse
Doesn't happen for me..
/droid3
A strange occurrence happened yesterday with my Galaxy s6 from T-mobile. It is stock, unrooted, and on latest release. all of a sudden, the display screen went into monochrome (black and white ) mode. Battery was at 44%, so i dont think it was due to power saving. I also connected charger to further charge it. After some minutes, i turned it off, and restarted. While restarting, i can see samsung logo in color, and lockscreen was in color for few seconds, and then display immediately went mono. after few couple of more reboots, i wiped the cache in hope to clear any issue due to any app update. but still the same result. Then switched from Nova launcher to Touchwiz , but still the same even after one more reboot. So, i thought the phone may have become defective. Then , after a while, just pressed home button few times trying to unlock the phone, and this time, the screen came back to color!!!!
Has any one ever experienced this? What could be the cause? Software or Hardware?
ok, finally figured out what happened. There is a "Accessibility" menu, and one of the "direct access" shortcut is to make the screen grayscale, for whatever reason, that shoutcut key was checked. once you press home key 3 times in succession , that feature will be enabled.