[Q] Battery Status Unknown. - One (M7) Q&A, Help & Troubleshooting

Ok guys, Last night my HTC One got water damage, I was using it for 5 minutes and it was keep bootlooping, I switched it off for 1 night and put it in Sun light for an hour, Now it is working fine except battery, its showing Exclamation mark on Battery and stuck on 13%. What should i do ? please help me.
I switched it off and let it charge for 10 minutes, now its showing 15%.

That was really silly. You should turn it off straight away and put It in rice for a few days. Quite frankly I'm suprised it still works at all. Water damage is never good. Probably needs to go in for repair

nateboi81 said:
That was really silly. You should turn it off straight away and put It in rice for a few days. Quite frankly I'm suprised it still works at all. Water damage is never good. Probably needs to go in for repair
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Click to collapse
thank you for your reply, but it shows just unknown battery status and my phone is not in warranty.

avesh6994 said:
thank you for your reply, but it shows just unknown battery status and my phone is not in warranty.
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Click to collapse
The phone is still wet inside
turn it off - put in a ziplock bag of rice for 3-4 days, letting it set in the sun may speed it up but not by alot

clsA said:
The phone is still wet inside
turn it off - put in a ziplock bag of rice for 3-4 days, letting it set in the sun may speed it up but not by alot
Click to expand...
Click to collapse
ok thank you so much.

i disconnect my charging and turned it off but however its still showing charging

Related

Tochpad Water Damaged

Hi
My touchpad and charger were in a backpack and it got water damaged from from a bottle of water, the lid wasn't closed tight. Most of the water got soaked in the charger but the charger still works but the touchpad doesn't turn on now. It showed the battery low sign at first but now it doesn't turn on. Maybe some water got in the charge connection or even deeper?
I tired a few chargers but it doesn't seem to charge. What should I do?
Is it easy to take apart and put it togther again?
You coud try finding a large enough airtight container, fill it with rice (uncooked lol) put the TP into the rice/container and leave in a warm environment like an airing cupboard for a few days. This method has worked for me in the past with my phone. So could be worth a shot. The rice is great for drawing out any moisture...
Ive never opened my touchpad so cant comment on how difficult a process it is. Here is a walkthru instructional (with video) which may help out in deciding if you are up to the task or not. http://m.techrepublic.com/blog/itdo...-like-a-pc-and-straightforward-to-repair/2707
Put it a big container with rice yesterday. I'll check tomorrow and see how it goes
Got it out today, pc recognised it when I plugged it in. Did WebOS Doctor restore and now it boots but the screen if faint and continuously flickering
Back to the rice for longer period i think. My phone was in the rice for 2-3 weeks before it was able to power up. Is the touchscreen responding to touch? If it is, thats a good sign. I would imagine the innards are still damp. If so then perhaps sticking it back in the rice container will continue to draw out any excess moisture. It could take a while though.
Con500 said:
Back to the rice for longer period i think. My phone was in the rice for 2-3 weeks before it was able to power up. Is the touchscreen responding to touch? If it is, thats a good sign. I would imagine the innards are still damp. If so then perhaps sticking it back in the rice container will continue to draw out any excess moisture. It could take a while though.
Click to expand...
Click to collapse
wow 2-3 weeks? Is it ok to take out and test and stick it back in? And yes touch seems to be working perfectly.
On a side note: I couldn't sign because I cant remember my details so I went on a PC to retrieve but cant find the link to go to initially
ermacwins said:
wow 2-3 weeks? Is it ok to take out and test and stick it back in? And yes touch seems to be working perfectly.
On a side note: I couldn't sign because I cant remember my details so I went on a PC to retrieve but cant find the link to go to initially
Click to expand...
Click to collapse
Yes. I tested my phone daily on the 1st week and got nothing, no power at all. If i recall i left it a full week after this as i was away from home and when i tested again the phone attempted to boot several times but always switched itself back off.
The screen at that stage was showing patches of condensation (when powered on breifly) left it alone in the ziplock/rice for a few days more (before testing again) after which it booted fine albeit still showing areas of slight moisture/condensation which seemed to dissapear with a few weeks of normal use. Remember to keep it in a warm area of the house as i am sure this helps the transfer of moisture to rice...Think Osmosis
This was around 2.5 years ago and although i no longer have the phone it still works a treat. It now resides in my mums handbag Will have to remind her that Bags, Phones and Water dont like to share the same space. As you have discovered
Good Luck.
Sent from my cm_tenderloin using xda app-developers app
I took it out yesterday and screen was faint and suddenly it gave full brightness. I stuck it back for good measure. It has to be fully submerged right?
ermacwins said:
I took it out yesterday and screen was faint and suddenly it gave full brightness. I stuck it back for good measure. It has to be fully submerged right?
Click to expand...
Click to collapse
Yes i would say keep it submerged but not packed tightly and just let it do its thing. "Good Measure" is good practice in my book
Sent from my cm_tenderloin using xda app-developers app
I tried seeing if its fine yesterday, took it out booted it and full brightness then screen went black. Thought it was battery but then I can hear the tone when I press the volume button. Hoping another few more days will solve it
Well after checking after 2 weeks, the touchpad turns on but the screen doesnt. I can hear the sound when pressing the volume button and the screen capture sound. I think its time for it to be binned?
ermacwins said:
I think its time for it to be binned?
Click to expand...
Click to collapse
You could always sell it for parts! hint hint

Problem with cool down mode.

well, my phone fell into the toilet yestedey, i pulled it out inmediatly, dried him, and turned it off. I waited 20 min and when i thought it was dry (yes, i now know that it was REALLY STUPID to do that) i turned it on, it booted normally and it works perfectly fine, but after 40-30 min, it enters in cool down mode. Thought it was because it still wasn't fully recovered so i turned it off and on again, but this time 5 min after it booted it entered in cool down mode.
After researching more, i put it in rice and left it all night, when i woke up i tried again, everything works fine, but it enters again in cool down mode in 40-30 min.
The phone doesn't overheat when it enters this mode, however i think it might be because some circuit enters in shock with residual water or is already damaged. My question is, how long should it be in rice ? and if the problem persist, i havel use alcohol to clean the components?
Try using a hair dryer on medium heat on the phone (heat the phone to approximately 40 centigrades by blowing warm air on it. This will generate evaporation and disipation of any water that is inside
the trick is to have the whole phone warmed up .. not just a little in one corner. The rice will absorb water, true, but not "large" quantities.
ro_explorer said:
Try using a hair dryer on medium heat on the phone (heat the phone to approximately 40 centigrades by blowing warm air on it. This will generate evaporation and disipation of any water that is inside
the trick is to have the whole phone warmed up .. not just a little in one corner. The rice will absorb water, true, but not "large" quantities.
Click to expand...
Click to collapse
I waited all day and turned it on again, now this is interesting, the phone seems to be ok, but it entered cool down mode again, instead of turning it off i leave it on and waited, the battery was draining so i decided to charge it, it seems it can't charge from the usb. I turned it and connected the charger, everything normal, but instead of the normal battery metter it shows up an empty battery with an ? on it.
I know the battery is fine because the phone actually responds, but i'm afraid the usb port is damaged.
I connected it to my computer, it appears it has a false contact, my pc recognizes it, and the phone for a seconds shows the normal battery metter, but it goes to the empty ? again.
What should i do?
You have water in the protection circuit of the battery itself. That protection circuit is measuring constantly the battery parameters and currently is reading something wrong.
Al you can do is wait longer ...
If I were you, I would open the phone and dry it from the inside (I opened mine to change the bezel after a drop and it is quite easy). All you need is some precision screw driver set and some patience.
ro_explorer said:
You have water in the protection circuit of the battery itself. That protection circuit is measuring constantly the battery parameters and currently is reading something wrong.
Al you can do is wait longer ...
If I were you, I would open the phone and dry it from the inside (I opened mine to change the bezel after a drop and it is quite easy). All you need is some precision screw driver set and some patience.
Click to expand...
Click to collapse
i decided to wait more, so i left it in rice these days. Now, i tried to turn it on, but it won't do nothing, i supposed it was the battery so i connected the charger and left it like 30 min. When i plug it to the charger, the green leed appears and it vibrates, but it doesn't do anything aside from that.
I might open the phone tomorrow and clean it with alcohol, then assemle it again and wait another hours before giving up, really thanks for helping and idiot like me.
BoredDude said:
i decided to wait more, so i left it in rice these days. Now, i tried to turn it on, but it won't do nothing, i supposed it was the battery so i connected the charger and left it like 30 min. When i plug it to the charger, the green leed appears and it vibrates, but it doesn't do anything aside from that.
I might open the phone tomorrow and clean it with alcohol, then assemle it again and wait another hours before giving up, really thanks for helping and idiot like me.
Click to expand...
Click to collapse
You could have removed CoolDown mode *.apk from the system -- but it is risky since as said before something is being read to the system wrong in order to enter in that mode, could be an over current sensor in the SoC that triggers that (maybe by the lowered resistance by the residual water in the system). Good luck!
IT LIVES ! IT WORKS AGAIN !.
I cleaned it and now it works ! Thank you very much !. The only damage was made to the power button, now it's a little bit harder to turn on but i can live with that.
Relax!!
Bro Hard Reset your phone and relax. Keep calm you are not in trouble so please take it easy firstly hard reset your phone so it will be nice to your phone and you will not go in rice again. I hope you understand and give me a thanks on my post thank you very much hope you like it

[Q] I dropped my HTC One in the toilet, and it's not working at all. Can anyone help?

It was in the toilet for a second or two. I then took it out immidiately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
thebrightpink said:
It was in the toilet for a second or two. I then took it out immidiately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
Click to expand...
Click to collapse
48 hours in rice ... did you apply any heat
did you shake the excess water from the phone.
centrifugal force also helps to remove water from the device.
Heat your oven to 200^F (it's lowest setting) turn it off wait about 30 min then place the glass bowl of rice and phone in it for an hour until the oven has completely cooled. wait another hour and try and charge the phone. This is about equal to leaving your phone in a hot car. but heat really accelerates the removal of water
clsA said:
48 hours in rice ... did you apply any heat
did you shake the excess water from the phone.
centrifugal force also helps to remove water from the device.
Heat your oven to 200^F (it's lowest setting) turn it off wait about 30 min then place the glass bowl of rice and phone in it for an hour until the oven has completely cooled. wait another hour and try and charge the phone. This is about equal to leaving your phone in a hot car. but heat really accelerates the removal of water
Click to expand...
Click to collapse
I put a lamp (which gets quite hot) over the bowl of rice, which kept it very warm. I did this five or six times for one to three hours at a time to evaporate the water which hasn't helped. I will try the oven now. Thanks for the tip
thebrightpink said:
I put a lamp (which gets quite hot) over the bowl of rice, which kept it very warm. I did this five or six times for one to three hours at a time to evaporate the water which hasn't helped. I will try the oven now. Thanks for the tip
Click to expand...
Click to collapse
well if you have already applied heat it's not sounding good

[Q] Z1 is not opening, always blinking red three times

My xepria Z1 was switched off...
Resetted with button at sim slot, Voloume up + power and Repaired with PC companion...
but no use..
when connected to charging always red light is on....if i try to switch on the phone red blink happens three times again and again..
Now it boots
sureshkadiri said:
My xepria Z1 was switched off...
Resetted with button at sim slot, Voloume up + power and Repaired with PC companion...
but no use..
when connected to charging always red light is on....if i try to switch on the phone red blink happens three times again and again..
Click to expand...
Click to collapse
Now it boots SONY logo appears and battery indicator appears and shuts off
leave it on chargher for few hours, then try to turn it on.
Did you use your phone under water ?
Yes
mitsosJL said:
Did you use your phone under water ?
Click to expand...
Click to collapse
Yes I used phone under water
sureshkadiri said:
Yes I used phone under water
Click to expand...
Click to collapse
I had the same problem(when i got it into a pool), humidity got into your phone. As i know from my experience the phone doesnt get damaged(mine was working well for about 1 hour before end up on a bootloop) but you will have to leave it into rice for 5 days to dry(with covers open of course ) i saw this solution from another member which said it worked (sadly i didnt know this trick and i went to a service center which took me 30€ to "repair" it)
Booted but shut off
mitsosJL said:
I had the same problem(when i got it into a pool), humidity got into your phone. As i know from my experience the phone doesnt get damaged(mine was working well for about 1 hour before end up on a bootloop) but you will have to leave it into rice for 5 days to dry(with covers open of course ) i saw this solution from another member which said it worked (sadly i didnt know this trick and i went to a service center which took me 30€ to "repair" it)
Click to expand...
Click to collapse
Entire last night I charged mobile...But today morning also it is only red light...
I tried repair with PC Companion and phone was updated..
Phone booted normally and language and account settings done..
on battery bar battery percentage shows zero and ! mark at the side of battery bar.
after that phone shut downed.
I again charged for 10 hours but not booting now.
SIM is inside the tray.
sureshkadiri said:
Entire last night I charged mobile...But today morning also it is only red light...
I tried repair with PC Companion and phone was updated..
Phone booted normally and language and account settings done..
on battery bar battery percentage shows zero and ! mark at the side of battery bar.
after that phone shut downed.
I again charged for 10 hours but not booting now.
SIM is inside the tray.
Click to expand...
Click to collapse
You will have to leave your phone into rice in order to dry (there is humidity in the phone) after drying(theorically as i dont have use myshelf this metod but hear it from others) it will work fine. If that doesnt work get it to a service center.
(mine as i said was also working fine for some time)
I will try your suggestion
mitsosJL said:
You will have to leave your phone into rice in order to dry (there is humidity in the phone) after drying(theorically as i dont have use myshelf this metod but hear it from others) it will work fine. If that doesnt work get it to a service center.
(mine as i said was also working fine for some time)
Click to expand...
Click to collapse
I will try your suggestion.
service people says battery dead
sureshkadiri said:
I will try your suggestion.
Click to expand...
Click to collapse
Today I went to service centre for my Xperia Z1.
They are saying phone is OK but battery is dead.
Is there any solution to boost battery ?
or need to change the battery ?
sureshkadiri said:
Today I went to service centre for my Xperia Z1.
They are saying phone is OK but battery is dead.
Is there any solution to boost battery ?
or need to change the battery ?
Click to expand...
Click to collapse
dead means broken so you will have to change it
The board will require full cleaning and a reflow.
Not impossible, but you need to open the phone.
You will need some 90% Isopropyl alcohol, q-tips and a stiff nylon brush and some no clean flux.
Scrub motherboard to remove corrosion, coat in flux, reflow with 400 degree heat all over for around 4 minutes.
Try again. Look on youtube for more info. Or "lose" it and claim on insurance...
Sorry but same problem!
JUST 4 HOURS AGO I WAS CHECKING WHATSAPP AND SUDDENLY PHONE LIGHT GONE! I PRESSED POWER BUTTON BUT NO RESULT! I thought the battery just drained but then i tried charging it but it only shows red light. I also do the hard reset and even pressing the power button and the volume up(force restart) but still it's not opening. I tried to repair it using PC COMPANION but my pc cannot recognize it. Whenever i unplug it the red light goes off! without external power no light is showing
worst case is i had activated msc mode before that **** happened! :'( Pleaseeeeeeeeeeeee help me!

Battery Issue - Unable to boot after 0%

My phone has water damage. I currently have it in a bag of rice to hopefully bring it back to life. After a few hours I plugged it in to see if that would help, and I it had a strange activity. The LED in the phone handset was lit and green. I never rooted it to enable the LED. Any advice would be great!
PS: Sorry if this post is not the most coherent. I am currently very hungover, and having problems functioning. Also, I have no idea how my phone got wet! Happy Sunday to me!
Try a battery reset
The Dirtydee Z3
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
Durteedee said:
Try a battery reset
The Dirtydee Z3
Click to expand...
Click to collapse
How is that achieved?
yaddam205 said:
How is that achieved?
Click to expand...
Click to collapse
As @adity said above, the LED turns on when your battery is too low to turn on the screen.
Charge it for some time.
adity said:
The led turns on when the battery is so low that the display can't turn on to show that its charging.
Device should turn on after sometime
Click to expand...
Click to collapse
Testing that now. Thanks for the heads up!
Fingers (and toes) crossed!!
You should've let it rest on rice for like one day.
On the good side, the moto x is kind of water proof.
Sent from my XT1058 using XDA Free mobile app
*Update*
The screen is now on and showing 0% battery. It has been plugged in for hours now with no change in level. I was able to get into FastBoot, however any option I choose results in the phone rebooting back to the battery charge level screen.
Thanks for the help!
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
yaddam205 said:
*Update 2*
I plugged my phone into my cars 2.1 amp charger and after 20min or so it showed 100% battery. The phone booted, however it did not complete and turned off. When it did It read 0% once more. I have tried volume down and power for 3 mins with no result. Any more tips?
* update 3*
I pulled the back over off and held the battery ribbon down. LIFE!! Phone displayed 100% and it was running fine. However, when I removed it from power it shut off immediately.
Click to expand...
Click to collapse
your battery is bad
Kisaraji said:
your battery is bad
Click to expand...
Click to collapse
I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
How do you know that it's moto's fault?
Perhaps there was still some water left in your device?
This took longer to dry and caused the malfunction...
Don't judge so quickly!
I tell you this, because I had a motorola x with the same problem, the solution was to change the battery. Solved, try another battery
Dropping phone in water and having issues after is Moto's fault....? :silly:
I'll add... Water can and usually does wreak havoc on these things. Anything can go wrong after. Usually I'd say move on. Don't waste time or money trying to fix it.
You maybe were lucky. :good: But to suggest it's Moto's fault is crazy. Lol My X has died many times and 30 seconds on the charger and it boots. Anything you experienced was from the water.... Not a defect.
yaddam205 said:
I thought so too. I let it charge over night while it was cycling the boot screen, and when I awoke it was perfect. Battery 100% and turned on without issue. I understand letting your battery hit 0% is bad, but having it completely malfunction for 24+ hrs is rather poor play on Motorola's behalf.
Click to expand...
Click to collapse
You put your phone in water, then turned it on again after only trying to dry it for a VERY short time. Bit amazing it even worked, and your complaining because it worked but only after drying?
Jesus man.
Pretty sure LIthium Ion batteries don't like going down near zero. Even when your phone says zero% and the phone automatically turns off it still isn't completely discharged.
I've let my nexus 7, and game controllers sit unused for a while. When you try to use them again they need a really long charge before they will work again.
The water probably put a load across the battery and nearly completely discharged it.
I actually just went thru this. I did the old school battery calibration using NeMa's app in the play store. Says to discharge 100%.. Phew lol. I was stressed. I had the same problems as above

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