[Q] S4 Active call errror!! - Galaxy S 4 Active Q&A, Help & Troubleshooting

Hello everybody. I just got a Samsung S4 Active phone. I have a big problem with it... When i call somebody i can not hear even the beeps and even the voices.. I need to recall somebody 3-4 time. Then i can talk . And when somebody calls me, we can't hear anything. I tried soft,hard, every resets. I even upgraded from 4.2.2 to 4.4.2 but nothing. The mic is working, i can record everything. The speaker up on the phone is working tooo. Call barring is off,forwarding is off, network mode is gsm only(not works even on the other settings..) i don't think that is a hardware problem.. any helps or everything is welcome.. you can even email me([email protected]) . PLEEEASE HEELP!!

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No sound on incoming/outgoing calls

Hi all,
I have a problem with my new Diamond, that I hope someone can help me with.
Sometimes when I make a call or when I recieve a call, there is no sound in the "internal" speaker. Only if I press the button to enable the "external" speaker, I can here what the person says that I'm calling.
This happens 50-80% of the times that I use the phone. I'm thinking that it might have something to do with that I a use BT headset and a builtin BT system in my car, and the phone can't handle to "change" - or something.
I have the newest Danish ROM on the phone.
Hope somebody got an idea. Thanks.
mnielsen5 said:
Hi all,
I have a problem with my new Diamond, that I hope someone can help me with.
Sometimes when I make a call or when I recieve a call, there is no sound in the "internal" speaker. Only if I press the button to enable the "external" speaker, I can here what the person says that I'm calling.
This happens 50-80% of the times that I use the phone. I'm thinking that it might have something to do with that I a use BT headset and a builtin BT system in my car, and the phone can't handle to "change" - or something.
I have the newest Danish ROM on the phone.
Hope somebody got an idea. Thanks.
Click to expand...
Click to collapse
I`ve the same problem since yesterday, has somebody the same problems??
I have the exact same problem and have not found a fix for this yet
I have checked phone reception and even changed different simcards and carrier.
It still happens and i am using the latest ROM as well.
I downgraded the rom back to factory default.
Same thing happens once in a while.
To me this sound like a hardware related problem and i dont know if HTC will cover this under warranty.
try deleting sms and emails from ur phone and then see
I had this problem after I installed LIVE PVR Call recorder. I uninstalled it and had no more problems.

[Q] Samsung galaxy s reciever cannot hear call

I have a samsung galaxy s that has been updated to android 2.2 (JM7)on vodafone the phone has been repaired once as it dropped received calls. The problem I now have is that when I make a call i can hear someone perfectly but my words are mumbled and sound distant and they struggle to hear what I am saying. Does anyone know of a fix for this! it is driving me mad I don't want to send the phone off to be fixed again as this takes a week. It does not happen all the time and is nothing to do with the reception. Checked the microphone on sounds recording and it is fine.
It is nothing to do with the placement of my hand over the microphone when making a call as I already have tested this. I also do not think the microphone is dodgy as it does not happen all the time. I have a feeling it might be a firmware problem but I am on the latest update according to KIES.
Can anyone help on the community . It is really frustrating because I like the phone but it is not much use if people cannot not here me! is there any fix for this. Spent ages on the internet and cannot find anything relevant.
well don't trust kies..
don't know JM7 but your firmware might be the issue.
try a newer one if possible.

In call sound problem

I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Headset
I tried a different option. I can call with my bluetooth headset.
When i switch to speaker the in call sound drops. giong back to headset will not activate in call sound.
Same Here
The same happens to me. Only the bluetooth option works every time. I have tried several firmware and kernel versions and nothing has changed.
There is a workaround that I could find but it is totally impractical: http://forum.xda-developers.com/showthread.php?t=2371034
In forums for models / ROMs with a lot more users than this one (Nexus / CM) people with 4.2.2-based firmware versions there are many posts describing what could seems to be the exact same problem, which they have been able to fix via baseband updates or custom patches, but that does not really seems to be an option for the S4 Active...
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
davenger1 said:
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
Click to expand...
Click to collapse
Same problem with my SGS4A. I was on i9295XXUBMK2, tried to update using the phone update option, which rendered my phone unusable. Flashed new stock ROM i9295XXUBMK3, now I can use the phone, although sound problem persists.
Making a call: reboot, call
Receiving a call: answer, hang-up, reboot, call back
Anyone with 4.3 that has this problem on SGS3, SGS4 or SGS4A?
Edit 21.8.2014
I had the speaker changed last week and so far no problems. I am slowly getting confident that I can rely on S4A as a phone also, not just tiny surf tablet.
I have same phone, never got this pb. However I got some SD card issues after updating to KitKat...
Partial solution... for me at least
Hi guys ,
having same issue, disabling 4G option solves my problem. But it-s impractic cause I want to use the 4g... in a huawei phone I solved same issue by disabling an option of "mobile data always on"
Don't know how it's related...
Same issue for me. I made lots of research with no results. Nobody knows...
same problem here with no solution yet
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
same problem with in call and out call .... searched a lot about solution and no solution yet
I had a similar issue with bluetooth calls. First call would be fine, but after that I couldn't hear the other person on the line and they couldn't hear me. It turned out to be some kind of incompatibility with the Google "OK Google" detection with Galaxy S4-based phones. If I disabled it from detecting "From any screen", this seemed to correct the problem. However the setting might return on application updates. I would recommend trying that and see if it makes a difference. If it's not that, then I don't really know how to help you. I moved on from that phone over a year ago and have been happier ever since.

[Q] voice call help

Hi,
I rooted my phone a while back, but after installing a custom kernel and ROM I began having problems with regular voice calls. I started hearing these noises and cracking while on call. I tried installing the ROM again, because i thought that something went wrong with the installation, but now i can`t hear anything while on regular call. What puzzles me is that sometimes after reboot my phone can`t even play music or any audio files and sometimes its working just fine. Also my viber voice calls are working fine i just have problem with the classic voice call. I have noticed that when i put my phone just on GSM mode it gets a little better / i can hear the beeps before the person i`m calling picks up/ but its still not a solution. I have tried to restore stock ROM and it didn`t work. Also I didn`t have s-off when the problem began if it`s of any significance. If someone has any idea how to help me I will be most grateful.

Ear-speaker sounds high pitched in calls issue

Hello . I am long time follower of your forums but now i decide to make an account cause I got some troubles with my Note 5 .
I have a Note 5 model n920-c (Arab Emirates) but I live in Romania .My problem is that from time to time when I make or receive a call, the in-call sound from my ear-speaker is high-pitched almost screetching(but still manageable and understandable) ....
If I put the call on speaker the sound is normal...
This is happening to me only 2-3 times a day and it seems to happen only with calls made in my network(ORANGE RO)...In every other calls(whatsapp , facebook , skype) the ear-speaker sound levels are just normal...
Just to mention I also fave HD voice active for my network calls...
Its is a network provider issues ?Is it a hardware issues?Did some of you experienced such thing on your unit?
Happy to be a part of your forum from now on ! Looking forward for answers
Not even a tought? :crying:
Same problem here. Also n920c and also on orange ro. Problem apear when i call on orange and vodafone. And another problem today: while on lte i have full signal, i can call without problems but when someone tries to call me enter the voicemail. Switching to 3g solves the problem. Switching back to lte the problem reapears. Some ideas anyone? Thanks

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