[Q] Moto X call echo problems - Moto X Q&A

Hi i'm using an unlocked AT&T Moto X in India with stock rom with android 4.4.4. I'm facing a call echo problem i.e the receiver end can hear their own voice, i tried various options but unable to fix it. can someone help me with this?
Thanks.

srinath999 said:
Hi i'm using an unlocked AT&T Moto X in India with stock rom with android 4.4.4. I'm facing a call echo problem i.e the receiver end can hear their own voice, i tried various options but unable to fix it. can someone help me with this?
Thanks.
Click to expand...
Click to collapse
That is usually due cell to cell anomalies, radio interference & the like. Not the phone. Have you reversed the call for example?

aviwdoowks said:
That is usually due cell to cell anomalies, radio interference & the like. Not the phone. Have you reversed the call for example?
Click to expand...
Click to collapse
Yeah i tried both Dialing and Receiving.

Moto X Call Echo problem
srinath999 said:
Hi i'm using an unlocked AT&T Moto X in India with stock rom with android 4.4.4. I'm facing a call echo problem i.e the receiver end can hear their own voice, i tried various options but unable to fix it. can someone help me with this?
Thanks.
Click to expand...
Click to collapse
I have the same problem.
I could hear their voice loud and clear, but they could not hear my voice properly.
The other person I talked to always hear their own voice.(echo back)
The problem becomes worst when the phone is in a loud speaker mode.
However, the problem is not seen if I used headphone.
I have tried factory reset, I have tried manually reflashing the sytem images using flashboot, but still the problem persist.
I'm gonna give it to service centr in the coming days.

Related

In call sound problem

I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Headset
I tried a different option. I can call with my bluetooth headset.
When i switch to speaker the in call sound drops. giong back to headset will not activate in call sound.
Same Here
The same happens to me. Only the bluetooth option works every time. I have tried several firmware and kernel versions and nothing has changed.
There is a workaround that I could find but it is totally impractical: http://forum.xda-developers.com/showthread.php?t=2371034
In forums for models / ROMs with a lot more users than this one (Nexus / CM) people with 4.2.2-based firmware versions there are many posts describing what could seems to be the exact same problem, which they have been able to fix via baseband updates or custom patches, but that does not really seems to be an option for the S4 Active...
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
davenger1 said:
I to have the same problem but im on a I537! This is the second replacement device from ATT! Have noticed i can call out fine when someone calls no audio nor can they hear me,call back and it works fine.Also have noticed when a call is incoming or outgoing LTE will switch to 4G. My 1st I537 never did this!
Click to expand...
Click to collapse
Same problem with my SGS4A. I was on i9295XXUBMK2, tried to update using the phone update option, which rendered my phone unusable. Flashed new stock ROM i9295XXUBMK3, now I can use the phone, although sound problem persists.
Making a call: reboot, call
Receiving a call: answer, hang-up, reboot, call back
Anyone with 4.3 that has this problem on SGS3, SGS4 or SGS4A?
Edit 21.8.2014
I had the speaker changed last week and so far no problems. I am slowly getting confident that I can rely on S4A as a phone also, not just tiny surf tablet.
I have same phone, never got this pb. However I got some SD card issues after updating to KitKat...
Partial solution... for me at least
Hi guys ,
having same issue, disabling 4G option solves my problem. But it-s impractic cause I want to use the 4g... in a huawei phone I solved same issue by disabling an option of "mobile data always on"
Don't know how it's related...
Same issue for me. I made lots of research with no results. Nobody knows...
same problem here with no solution yet
mobieletelefoons said:
I have in call sound problems.
When I reboot I can sometimes place one call without problems for as long as I want.
Other calls after that I have no sound, can't hear the call tone and other parties can't hear me.
Also incoming calls, i hear the phone ring but when i answer the other party can't hear me and i can't hear the other party.
The settings for sounds in the accessibility menu and noise reduction etc were off and stayed off. (other forum tips)
I also tried numerous factory resets with no avail
Can someone give me a hint how to fix it?
I have stock 4.2.2 International version of the S4 Active.
Baseband I9295XXUBMK2
Build JDQ39.I9295XXUBMK2
Kernel 3.4.0-2015525
Click to expand...
Click to collapse
same problem with in call and out call .... searched a lot about solution and no solution yet
I had a similar issue with bluetooth calls. First call would be fine, but after that I couldn't hear the other person on the line and they couldn't hear me. It turned out to be some kind of incompatibility with the Google "OK Google" detection with Galaxy S4-based phones. If I disabled it from detecting "From any screen", this seemed to correct the problem. However the setting might return on application updates. I would recommend trying that and see if it makes a difference. If it's not that, then I don't really know how to help you. I moved on from that phone over a year ago and have been happier ever since.

Any get a echo on the Flex after KitKat?

I don't remember hearing a echo before KitKat. Maybe the radio isn't as good? It doesn't happen all the time. Wife's HTC M7 goes in and out when she talks on her phone. Not sure if somehow the issues are tower related or something with both of our phones?
Guess I'm the only one. I might try a reset but probably won't help. Also having FC's on apps. Both after KitKat.
sweets55 said:
Guess I'm the only one. I might try a reset but probably won't help. Also having FC's on apps. Both after KitKat.
Click to expand...
Click to collapse
No your not. I get it also every so often. But very far apart.
Sent from my LG-D959 using XDA Free mobile app
My echo happens everyday. I told my mom that I was getting a echo and she's like I don't have one. LoL. I told her it's on my end and got off the phone.
I get echo with T-Mobile and wifi calling. My fix has been to turn the volume to about 1/4 and it stops.
Yup
Yup. I don't know if it happened on 4.2.2 or not, I got the phone, upgraded as soon as I opened it to 4.4.2 (v7 Sprint) and rooted, changed the audio to Dolby installed the viper audio app and made a call. It echoed bad. So, because I like to flash things (hubba hubba) I decided to flash back to stock 4.2.2, but like a retarded honey badger who doesn't give a ...., I forgot to test the call quality before I accepted the update back to 4.4.2.
So, most definitely happens on my phone, both with WiFi calling on or normal calling mode while using KK.
rsohne said:
I get echo with T-Mobile and wifi calling. My fix has been to turn the volume to about 1/4 and it stops.
Click to expand...
Click to collapse
My Volume is blasting loud also. Usually it sounds as if the other person has me on speaker phone and I'm hearing my self.
Sent from my LG-D959 using XDA Free mobile app
echo on Google Hangouts voip call
When I make a Google Hangouts voip call with my LG G Flex, or answer an incoming call with Google Hangouts on the LG G Flex, the other party says the echo is unbearable. I actually cannot hear it, but they say it is terrible. It's too bad. I like using Google Hangouts for calls when I'm outside of cell coverage, but Hangouts is a no go for me with the Flex.

Microphone problem while calling

Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Soego said:
Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Click to expand...
Click to collapse
Did you have this problem on stock rom as well and on an older build than 4.4.4?
On Stock Rom yes, but i have this issue just with 4.4.4. i guess.
I tried it on official 4.3.and the same.
Try a different sim card and make a call and report back
Soego said:
Hey guys, i have problem with my Z1. While i am calling via gsm calling the other side can hear me like very bad. Almost imposible to understand what i am saying. I would say that is problem with microphone, but on skype or sound recorder my voice was clear like a mountain stream.
I was running on stock deodexed 4.4.4, than i made factory restart and now i am running on Criskelo rom, 4.4.4 aswell. Still the same.
I even turn the noise suppresion in call menu aswell, didnt make a difference.
Anyone got the same problem?
Click to expand...
Click to collapse
You may also try if you can make any different result with your device microphone when calling if you change any of voice settings in "settings/calling settings". There are atleast microphone noice canceling, equalizer, speaker volume increasing and slow speaking. Maybe hardware issue thou.
I tried to change everything. But i can hear it great on Skype And microphone test software, so not sure if it is hardware issue :-/
I just tried to call with my loud settings (like from main speaker) my voice was clear again. But when switching back it did the same.
I have this problem since i tried for the 5th time to call with it through the rain.
Now, every program the mic is dissorted. Even the sony service menu. Brought it my service provider for a repair/replace, but after a few weeks they told me the phone has water damage??? HOW the hell, i am not stupid, knowing to close the lids.
Now waiting for the parts of microphone hardware. Hopefully this will fix the problem.
So are you going to replace it by yourself? My voice is service menu is pure, even on skype calls and stuff like that, so i hope its not hardware related :-/
Problem fixed. I had removed the antidust cover of microphone and my voice is clear again.
Soego said:
Problem fixed. I had removed the antidust cover of microphone and my voice is clear again.
Click to expand...
Click to collapse
Hi, I have the same problem. What did you do exactly?
Thanks

Echo during voice calls

Hello guys.
Its 2 weeks now since iv bought this moto g2.
I have noticed that once in 5calls i have been hearing echo
And some different voice quality during the call.
Is my device faulty or is there any setting kindof thing
Thanks
You're not using a headset are you? Also this used to be a big problem on some carriers, ie. AT&T. Have you rebooted your phone since you had the problem, if not try that. The reason I asked about a headset, if it's not fully seated, it can cause an echo.
I never tried the headset... I use the headset v rarely..
I'm in india and I'm using airtel.... One of the best networks in india.
Usually sound quality is not bad but this echo thing..happens once
In 5-6 calls.. V irritating at times when I'm on an important call..
I almost spend 3hours a day on calls on my moto g2
Same problem here, I have a moto g 2014 XT1068 since december.
Everything was fine the first days I had it, but lately people I was talking with started to complain about this echo issue. They hear themselves voices.
I've tried everything but nothing works, sometimes it just disappear.
I even flashed 5.0.2 soak test to see if it was a software issue, but echo is still alive!
I don't have any problem with Hangout or Skype calls.
Is there a way to fix that problem? Like, a way to change mic settings?
Still noticing echo during calls , not exactly echo but Disturbance and changed quality of voice during calls
Plz help
OMG thought it's only me!
Do you guys still have the echo problem?
I also have that echo problem.
I don't know when that happens, and it's very rare. Today it happens on my second SIM wich is on 2G.
Do you also have the problem with the second SIM and 2G?, or happened to you also with the first SIM and/or 3G?

Nexus 6 32gb calling issue

Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
gpister said:
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
Click to expand...
Click to collapse
well, it very well could be your local network. try a different tmobile apn, thats all i could recommend. the moto x is a different phone, and you probably were using a different apn.
gpister said:
Hi, I am new here if I am in the incorrect thread or the issue has been mentioned really appreciated to know the link.
I just got a Nexus 6 (new) everything is working fine until I did a call. I would hear a lot of static and crackling. Sometimes it would stop, but it would come back. I know it shouldn't be my network since I upgraded from a Motorola X 2013 model and didn't have this issue. The newest OS I am running on is the 5.1.1 android. I know its not the speakers since I watched a video and that didnt show the issue. Its basically via phone calls. I am running on the T-Mobile network. Would this be a hardware issue, software issue? I am concern since I just got the phone if their is a fix really appreciate it.
Click to expand...
Click to collapse
Sometimes when you are in between two lte towers they can conflict and call quality can significantly drop (in also might be local t-mobile issue).
The easy fix is to go to Settings --> More --> Cellular networks --> switch off VoLTE
It does put phone in HSPA connection mode, but for most part it's good, if you don't watch videos...
I believe it's the whole volte (as mentioned by monster Mary) I lowered it to 3g and I did a call not a single static will update if their is still issues thanks for the helpful feedbacks guys.

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