hi guys,
my G2 started acting up, ive lost touch on the top of the screen, 1cm height across the screen, i was browsing around, and it looks like a need a new digitizer.
seems to me that its easier to change to whole screen with glass, right? there are lots of them on ebay for 50$ but im not sure which one to get, from which seller? my G2 is Canadian D803. Can i order screen for any version, or it HAS to be for D803, not for D801 or 802 lets say.
Gabre said:
hi guys,
my G2 started acting up, ive lost touch on the top of the screen, 1cm height across the screen, i was browsing around, and it looks like a need a new digitizer.
seems to me that its easier to change to whole screen with glass, right? there are lots of them on ebay for 50$ but im not sure which one to get, from which seller? my G2 is Canadian D803. Can i order screen for any version, or it HAS to be for D803, not for D801 or 802 lets say.
Click to expand...
Click to collapse
If it's less than a year old, send it back to LG. I sent my Sprint version back I bought second hand, no receipt needed. The phone isn't a year old yet so they will honor it. No fee, just pay to ship to them. 14 day turnaround. They replaced the screen/digitizer. I had also returned the phone to STOCK, but they informed me it had a Language version error and reflashed it also.
Agimax said:
If it's less than a year old, send it back to LG. I sent my Sprint version back I bought second hand, no receipt needed. The phone isn't a year old yet so they will honor it. No fee, just pay to ship to them. 14 day turnaround. They replaced the screen/digitizer. I had also returned the phone to STOCK, but they informed me it had a Language version error and reflashed it also.
Click to expand...
Click to collapse
how can i find out how old is it?
Been there, done that.
You should be able to go on LG's site and register it; Then they will tell you if it's covered by the manufacturer's warranty. As far as replacing the digitizer goes, It's a real pain. I wouldn't recommend it if you've never done it before.
I've had my G2 for 3 days and I absolutely hate the internal design. I bought it water damaged and cleaned it and replaced the battery. This is probably the most difficult phone I've had to operate on as far as assembly goes. Normally I work on samsung and those are pretty straight forward.
As far as replacing the digitizer goes- you'll have to buy a whole new screen, and you definitely want to get a new frame. There's adhesive between the glass, digitzer and actual display, and getting it all already glued is definitely easier than trying to glue it back together yourself. Aside from that, most of the components inside have glue on them too, so you'll need a tiny screw driver and a couple of different sized spudgers, and you wanna be really really patient and careful. Plan to spend at least a couple hours on it, have somewhere to keep your screws, and work on a level workspace that's well lit. -If you're gonna do it, do it right.
Here's a link to Ebay- $60 is pretty cheap for the whole assembly, but obviously you wanna be careful about what you buy.
http://www.ebay.com/itm/like/131238335946?lpid=82
Best of luck, but we all know luck is actually just hard work.
Related
Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
NappyBoy001 said:
Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
Click to expand...
Click to collapse
Is it "obvious" that the phone took a fall? If not, then you could probably get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.
I never had a screen issue with my 8125, but I did brick around 7 of them from various issues with flashing custom roms. As long as I was careful with how I worded it, I got a new phone each time.
NotATreoFan said:
Is it "obvious" that the phone took a fall? If not, then you could probably get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.
Click to expand...
Click to collapse
Screens don't just crack. They'll sniff out the lie.
and another one...i do feel better now after i broke mine, since it is a tilt u should be able to go through service see how much that will cost, if its over $200 u might be better off doing it urself by getting a screen elsewhere
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
NotATreoFan said:
get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.....As long as I was careful with how I worded it, I got a new phone each time.
Click to expand...
Click to collapse
the phone dosent really looked banged up on anything. what should i tell them. i really wanna get out of this not paying a thing...i paid to much for this phone.
benchMarc said:
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
Click to expand...
Click to collapse
where did you get yous fixed?
Unless you insured it somehow, you're going to have to pay to replace it. I don't see why anyone should pay for your accident if you didn't arrange coverage for it somehow.
they don't allow you to get insurance on it.
AT&T might not, but you can add it to your homeowners/renters policy or secure outside insurance from a third party (Safeware is one that I'm aware of). Mine is covered under my homeowner's insurance at a very low cost.
aite. but what do i do?
NotATreoFan said:
get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.....As long as I was careful with how I worded it, I got a new phone each time.
Click to expand...
Click to collapse
the phone dosent really looked banged up on anything. what should i tell them. i really wanna get out of this not paying a thing...i paid to much for this phone.
benchMarc said:
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
Click to expand...
Click to collapse
where did you get yous fixed?
You go buy a replacement or get the screen fixed. They're not going to believe that you didn't break it yourself. I believe PocketPC Techs advertises that they can fix the screen.
http://auction1.taobao.com/auction/0/item_detail-0db1-0d15896736f242ad61bedaefd7d48e58.jhtml
This is an auction site like ebay in China. Buy it now price is 400 RMB. equals $55 approx.
http://auction1.taobao.com/auction/0/item_detail-0db1-0d15896736f242ad61bedaefd7d48e58.jhtml
This is an auction site like ebay in China. Buy it now price is 400 RMB. equals $55 approx.
I cracked my screen just s few days after getting it. I just repaired it this morning.
Contact njbridges here on the forum, or go to www.phoneystore.com and order the LCD from him. You have to get the whole LCD, as the digitizer portion is not available as a separate component. It cost me $120 + shipping to the US. He even included all the tools you need to make the repair. It literally took me 15 minutes to do. There are 4 torx screws under the display to remove, and then you use the separator tool that is included to remove the top housing. Once you've done that, unplug the LCD, slide it out, slide the new one in, reconnect the LCD, reassemble the top plastics, replace the screws, power back on, and you're done.
It's really simple to do. Why pay someone else to do it (especially if you're given the correct tools for the job).
Regards,
Jeff
Send it to at&t just don't tell them that the screen is broken tell them that it doesn't turn on, it worked for me and my 8125.
NappyBoy001 said:
Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
Click to expand...
Click to collapse
Me, too.
I just got back from Panama City, Panama where I was without my screen for a week. I talked on my phone while leaving the mall, put it in my pocket and pulled it out 15 minutes later after getting out of a taxi and the screen was broken. I'll be calling AT&T as this is my business' corp account. I had insurance on my Treo and my 8125, but think I may have dropped it on this one.
It does suck. The phone was three weeks old. I've gone back to my 8125 that's gone through hell and back without any problems....
I've got my fingers crossed or else I'll just order the screen myself.
Joe
www.jozle.com
http://www.phoneystore.com/product.asp?id=114327
See someone else posted this sight above also. I believe this will be the lest expensive way to go.
trick420 said:
I cracked my screen just s few days after getting it. I just repaired it this morning.
Contact njbridges here on the forum, or go to www.phoneystore.com and order the LCD from him. You have to get the whole LCD, as the digitizer portion is not available as a separate component. It cost me $120 + shipping to the US. He even included all the tools you need to make the repair. It literally took me 15 minutes to do. There are 4 torx screws under the display to remove, and then you use the separator tool that is included to remove the top housing. Once you've done that, unplug the LCD, slide it out, slide the new one in, reconnect the LCD, reassemble the top plastics, replace the screws, power back on, and you're done.
It's really simple to do. Why pay someone else to do it (especially if you're given the correct tools for the job).
Regards,
Jeff
Click to expand...
Click to collapse
thanx man,
NappyBoy001 said:
thanx man,
Click to expand...
Click to collapse
Any time. One thing to note, putting the outer plastic cover back on is a little bit of a bear - it's a tight fit. you will need to put some serious pressure on the housings to snap them together. It's especially difficult on the power button side of the phone. I used a small flat screwdriver between the top and the keyboard to support the carrier plastics on the top and then used thumb pressure to snap the top plastic to the carrier.
Jeff
As someone who has been through quite a few exchanges with Cingular (none since AT&T officially took over), and as a former employee of a Cingular warranty service provider, I can tell you that they do cover screen damage under very specific circumstances.
When going through the process on the phone, they will ask you basic questions like:
"Is there a pink strip under the battery?" - Indicates water damage
"Was the phone ever dropped from a distance greater than 2 feet?" - This is the important question for screen damage. Damage sustained from drops of 18 inches or less are covered.
It is a reasonable assumption that a cell phone, which is handheld most of the time, will be dropped on occasion.
The biggest question is whether or not the phone shows signs of "physical abuse". If you can answer no to that, then you should have no problem getting your phone exchanged.
Damn it. I just dropped my SGS from about a foot and a half off the floor and the glass/screen cracked. The phone still works fine but I don't think I can live with it like this. Is it possible to get it fixed? How expensive an endeavor is it to get the glass replaced?
Edit: I don't know if it makes any difference but it's really just the glass that is broken. The display still looks fine and works fine. I'm not sure how these things are constructed and if just the glass can be replaced or if the entire thing needs to be changed. I'm worried that by continuing to use it and carry it around in my pocket that the display may become damaged.
What are the chances that I can get samsung or bell to replace it outright if I stress test it and the SD/motherboard fails again.
mattzaj said:
Damn it. I just dropped my SGS from about a foot and a half off the floor and the glass/screen cracked. The phone still works fine but I don't think I can live with it like this. Is it possible to get it fixed? How expensive an endeavor is it to get the glass replaced?
Edit: I don't know if it makes any difference but it's really just the glass that is broken. The display still looks fine and works fine. I'm not sure how these things are constructed and if just the glass can be replaced or if the entire thing needs to be changed. I'm worried that by continuing to use it and carry it around in my pocket that the display may become damaged.
Click to expand...
Click to collapse
If you decide to change the screen on your own, check my thread: http://forum.xda-developers.com/showthread.php?t=745262. Replacing my own screen thru repair service would have cost 250€ and by changing it by myself it cost 90€. These days you can get new screen from ebay with ~50€.
Where did you spend the extra 40€ above the cost of the screen? I've not read anything about the repair process but did find some ebay listings for replacement screens for $55, which isn't bad at all.
mattzaj said:
Where did you spend the extra 40€ above the cost of the screen? I've not read anything about the repair process but did find some ebay listings for replacement screens for $55, which isn't bad at all.
Click to expand...
Click to collapse
Phone was very new on the market when I bought the screen. That's the reason why screen cost 90€ then. 2 weeks after I bought it the price dropped to ~50€
My TF701T fell off my bed over the weekend and the screen cracked (even while in the PERFECTO case ). ASUS customer service wants to charge $200 for me to ship it to them and replace the screen. I'm trying to find somewhere online that sells the touchscreen replacement to do it myself, but can't seem to find it anywhere. Does anyone know a good source to find a replacement screen for the 701T?
kilo94 said:
My TF701T fell off my bed over the weekend and the screen cracked (even while in the PERFECTO case ). ASUS customer service wants to charge $200 for me to ship it to them and replace the screen. I'm trying to find somewhere online that sells the touchscreen replacement to do it myself, but can't seem to find it anywhere. Does anyone know a good source to find a replacement screen for the 701T?
Click to expand...
Click to collapse
You too?! I dropped mine last night. Mine is ok though. Thanks for telling us. Do not drop it! Not exactly bulletproof i guess.
Here is the only website where you're going to find what you need
http://docteur-gsm.com/en/asus-transformer-pad-tf701t/173059-asus-transformer-pad-tf701t-complete-replacement-screen.html
i want to replace my digitizer, stupid screen can register everytime i touch it
---------- Post added at 10:49 PM ---------- Previous post was at 10:49 PM ----------
master_image said:
Here is the only website where you're going to find what you need
http://docteur-gsm.com/en/asus-transformer-pad-tf701t/173059-asus-transformer-pad-tf701t-complete-replacement-screen.html
Click to expand...
Click to collapse
thats for the info, im hoping it will be on ebay or something soon
master_image said:
Here is the only website where you're going to find what you need
[[docteur-gsm website]]
Click to expand...
Click to collapse
Yikes, that's ridiculously expensive... I dropped mine last night and the screen cracked. The display is still alive, but it registers touches like crazy. Luckily I can still use it with my mouse to some degree...
Has anyone had luck with ordering parts directly from ASUS? There's no way i'd pay them that much for that job, and the going rate on ebay for replacement TFx00 screens (albeit every one BUT the 701, WTF!) is in the $20-$40 range. I've already got the tablet apart, and am working on separating the glass from the bezel with a hair dryer. Very easy disassembly.
I wanted to close the loop on this one since I initially asked the question. I ended up going with the tech support at ASUS, going through the RMA process, shipping my tablet to them, and having them replace the screen. In the end it was cheaper than the website above (they charged me $170), but it appears lke they sent me a new one in the end...because the invoice I got in the mail today said new, and it looks like it really is new (i.e., needing the firmware update again, not having a single thing that I had went it was sent, new registration number, etc).
So although it took them nearly a month, in the end I have my tablet back and it's smoother than ever.
I had one tf701t with a cracked digitizer and another where the LCD just failed (but the digitizer was fine). Since I was unlocked, I figured I wasn't going to get much help from Asus. I figured I'd swap the digitizer from one onto the other. I've done this on other tablets but I was unsuccessful on the tf701t. Getting the screen out was pretty easy. The hardware is close to a tf700, but one important difference is in terms of how the digitizer and LCD are attached to each other. On the tf700, there are screws to hold on the LCD. These don't exist on the tf701t and there are plastic tabs instead that don't lift up. It doesn't look like there was any intent to allow the digitizer and LCD to be separated again (unlike other tablets). I was unable to do so without damaging the LCD. I thought I did it, but when I turned it back on, the pressure required to slightly bend the LCD to separate it from the digitizer damaged it just a bit.
If anyone is able to make this repair successfully, I'd love to hear about it. Replacing the combined LCD and digitizer as a single combined unit, would actually be pretty easy given the assembly method (easier than previous Asus tablets). I think that is the planned repair process.
derekk1 said:
If anyone is able to make this repair successfully, I'd love to hear about it. Replacing the combined LCD and digitizer as a single combined unit, would actually be pretty easy given the assembly method (easier than previous Asus tablets). I think that is the planned repair process.
Click to expand...
Click to collapse
I successfully separated the LCD from the back of my broken digitizer without damaging it, and used the tablet for quite a while with the broken digitizer disconnected. A few weeks ago, digitizers started popping up on ebay from china, so I ordered one when they dropped from $150 down to $100. I saved all the sticky back foam for the LCD, and replaced all the sticky back tape for the bezel-glass attachment. The ribbon cable was mounted a bit closer to the edge on the new digitizer, so it wasn't clearing the bezel properly when folded over. So I had to bevel my bezel a bit, lol, and thus made room for it. So with great satisfaction of not breaking anything, I button the tablet back up and boot it...
WTF??? X Axis is inverted. I touch the left, it registers on the right. I draw a circle, it mirrors that circle. Damnit. I've heard of this being a problem with the TF201's, but this model too??? So now, I'm contacting the seller to see about an exchange or refund.
Parts Tablet the way to go?
derekk1 said:
If anyone is able to make this repair successfully, I'd love to hear about it. Replacing the combined LCD and digitizer as a single combined unit, would actually be pretty easy given the assembly method (easier than previous Asus tablets). I think that is the planned repair process.
Click to expand...
Click to collapse
Personally, I would do like I just did with my motherboard replacement on my laptop.
**Just buy a broken for parts/AS/IS 701 and just take what you need off it. Then you have a parts tablet. I saw a few go for less than 100$ a few weeks ago when I was looking for parts. I just ended up sending it to ASUS though. I'd rather have warranty work if it's still under warranty, than void my warranty prematurely.
That being said,by the end of the year, I'll probably invest in a parts tablet, just in case. I live a rough lifestyle, but I try to take the best care of my electronics. That being said, accidents happen.
Hello,
My lcd+digitizer screen have broken down and I need to replace them. Please, any help? On ebay, all I could find were screen digitizers.
Best regards!!
TF700 Screen Woes
Just some related info that may be useful to some of you:
My Asus TF700 tablet slipped from my grip whilst crossing the parking lot from my car to the local Starbucks. To be fair, I've dropped it a handful of times before with no serious damage (including the very first day I had it... the tablet wasn't securely locked into the docking keyboard and I wasn't yet familiar with how to make sure!) But this time it hit the asphalt hard, striking the pavement directly on the corner of the folded keyboard/tablet case. The screen still displays, but the gorilla glass has cracks all over the place!
I took it to a local computer repair shop and they quoted me a screen replacement price of $150 to $250, depending on which screen was required. Apparently they were finding multiple part numbers for the TF700 screen, with overlap between the TF701 and the TF201. They mentioned that some screens are held in place with screws and so can be removed from the back panel, while others require actually going in through the glass itself to separate the glass and screen from the back plate. After reading some of the info here on XDA-developers.com it sounds as though the TF701 has the "fused" screen and the TF700 has the screw-attached version. In any case, I deferred on repairing it for now. I may instead try to sell the docking keyboard with supplemental battery to recoup what I can.
x axis inverted
DarkCecil said:
I successfully separated the LCD from the back of my broken digitizer without damaging it, and used the tablet for quite a while with the broken digitizer disconnected. A few weeks ago, digitizers started popping up on ebay from china, so I ordered one when they dropped from $150 down to $100. I saved all the sticky back foam for the LCD, and replaced all the sticky back tape for the bezel-glass attachment. The ribbon cable was mounted a bit closer to the edge on the new digitizer, so it wasn't clearing the bezel properly when folded over. So I had to bevel my bezel a bit, lol, and thus made room for it. So with great satisfaction of not breaking anything, I button the tablet back up and boot it...
WTF??? X Axis is inverted. I touch the left, it registers on the right. I draw a circle, it mirrors that circle. Damnit. I've heard of this being a problem with the TF201's, but this model too??? So now, I'm contacting the seller to see about an exchange or refund.
Click to expand...
Click to collapse
-----------------------------------------------------------------------
I have the same story, and found some hope on http://forum.xda-developers.com/showpost.php?p=55290214&postcount=146
maybe when more people have the same problem (same problem with the tf201 is solved), the solution is on the way?
I too have the same story again! :crying:
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
kndchaos said:
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
Click to expand...
Click to collapse
Record it please. I know someone will need to know in the future
Sent from my SM-N910T using XDA Free mobile app
Here's a video:
Hope this helps.
If a car ran you phone over I am very sure you have internal damage. Good luck
BAD ASS NOTE 4
Dropped my phone while riding my motorcycle. Glass cracked but the lcd and digitizer works fine. I ordered new glass online and called all the cell phone repair shops in my city. 1 person said that they have done it before so will be taking my phone this weekend to see if it can be fixed.
kndchaos said:
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
Click to expand...
Click to collapse
parags1982 said:
Dropped my phone while riding my motorcycle. Glass cracked but the lcd and digitizer works fine. I ordered new glass online and called all the cell phone repair shops in my city. 1 person said that they have done it before so will be taking my phone this weekend to see if it can be fixed.
Click to expand...
Click to collapse
It would work better if you had the machine to separate the glass from the screen. I will say if the screen is badly cracked up you might have a really low success rate.
why not just buy a whole screen? they are under $200 the last time i checked on ebay. less risk and less headache.
you can even try just the glass after you replace the screen just to do it and if it works you have a back up, if not no loss.
i have a machine and hardly use it cuz how bad people break their screens today, whole screen is the safe bet.
i don't know if its the same in your area but most places charge $100-150 to replace the glass and most places don't reapply new adhesive to the digitizer and glass . so the glass is being held onto the phone by the frame only.
BACARDILIMON said:
If a car ran you phone over I am very sure you have internal damage. Good luck
BAD ASS NOTE 4
Click to expand...
Click to collapse
Like your signature says, it's a badass Note 4. I've been handling android phones since MotoDroid and I can guarantee you that there's no internal damage to Note 4. Im still a flashaholic and my phones battery life and performance hasn't been effected at all. Yay me
kndchaos said:
Like your signature says, it's a badass Note 4. I've been handling android phones since MotoDroid and I can guarantee you that there's no internal damage to Note 4. Im still a flashaholic and my phones battery life and performance hasn't been effected at all. Yay me
Click to expand...
Click to collapse
I agree completely. I dropped the phone on the road while riding and except the top right corner crack on screen there is no damage. Somewhat surprising because i must be atleast 30 mph and the force with which it fell, should have broken into pieces. Not even the back cover came off the phone.
I just finished after 5 hours of job. I'll post pictures when i can with my friends phone. I got b
kndchaos said:
I just finished after 5 hours of job. I'll post pictures when i can with my friends phone. I got b
Click to expand...
Click to collapse
no update?
My screen cracked while snowboarding and Repairs Universe offers a new glass/digitizer assembly for $189. I contacted Samsung and they offered to repair it for $197.77, so for an additional $8 someone will do it for you. The only downside is you'll be without a phone for about 1.5-2 weeks.
I was worried about the stuff from Repairs Universe being genuine Samsung parts (wanna make sure I get a real 1440p screen and not Chinese knock off crap that's only 720p), so I contacted them. They assured me that it is a genuine Samsung screen, but they could have been lying to me just to get a sale. For that extra $8 I'll get genuine Samsung parts and it'll be getting done properly by someone that know what they're doing.
So for anyone that needs a new screen those are two options for you.
Face_Plant said:
My screen cracked while snowboarding and Repairs Universe offers a new glass/digitizer assembly for $189. I contacted Samsung and they offered to repair it for $197.77, so for an additional $8 someone will do it for you. The only downside is you'll be without a phone for about 1.5-2 weeks.
I was worried about the stuff from Repairs Universe being genuine Samsung parts (wanna make sure I get a real 1440p screen and not Chinese knock off crap that's only 720p), so I contacted them. They assured me that it is a genuine Samsung screen, but they could have been lying to me just to get a sale. For that extra $8 I'll get genuine Samsung parts and it'll be getting done properly by someone that know what they're doing.
So for anyone that needs a new screen those are two options for you.
Click to expand...
Click to collapse
That's good to know, thanks for sharing. Yes, I agree, I'd go directly to Samsung as well, considering price is roughly the same.
Any chance you can share the phone/email of the department at Samsung you contacted? Would be good to have that handy.
xxaarraa said:
That's good to know, thanks for sharing. Yes, I agree, I'd go directly to Samsung as well, considering price is roughly the same.
Any chance you can share the phone/email of the department at Samsung you contacted? Would be good to have that handy.
Click to expand...
Click to collapse
I went to their website on my phone, clicked on contact us, and did a live chat with one of their customer service people. It'll ask you to choose which product you're contacting them about (phones, TVs, appliances, etc) then what kind of phone. They'll ask for your IMEI number and all that jazz. I found them to be quite polite and helpful.
The only down side is you'll be without a phone for about 2 weeks, so make sure you have a backup phone to use or prepare yourself for terriblewithdrawal from not having your Note...
Guys the people you want to contact isn't Samsung. It's their only authorized repair service in the United States. The name is RSI found in both Plano and Hurst, Texas. Here's their website: www.repairsvc.com
Dealing with them directly should reduce your wait time.
holycow1 said:
Guys the people you want to contact isn't Samsung. It's their only authorized repair service in the United States. The name is RSI found in both Plano and Hurst, Texas. Here's their website: www.repairsvc.com
Dealing with them directly should reduce your wait time.
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FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
richlin71 said:
FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
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Might as well go through samsung if its that much
btort1 said:
Might as well go through samsung if its that much
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$175 deductible through tmo/assurance. Overnighted brand new phone BNIP, done.
richlin71 said:
FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
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Yes, that's the price they charge. I was letting everyone know that these are the guys that Samsung uses. They use genuine OEM parts and are the only repair center in the United States authorized to do Samsung repairs. If you look earlier in the thread, someone said that Samsung charges $197.77 with a 1.5-2 week turn around. As you just said yourself, this method would be $5 cheaper and 2x faster than going through Samsung to get the same place to repair your phone. Just was putting it out there if someone wanted 100% assurance that they were getting genuine OEM parts but didn't want to wait 1.5-2 weeks that Samsung quoted them.
ummduh said:
$175 deductible through tmo/assurance. Overnighted brand new phone BNIP, done.
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Yup same reason I haven't cancelled the tmo 'jump' subscription. You do have to factor in the $10 per month subscription price though, so if you break your phone in 10 months, it's $275.
T-Mobile insurance to replace phone is $175 I just filed a claim on Saturday and got a new phone not refurbished today. The only problem is I had a Note 4 in White but they sent Gray since White was not in stock. I called T-Mobile and complained and got a $30 credit applied to my account so I really just paid $145
So I had an incident with my beloved Z3c (D5803) and now I find myself in need to repair it. I don't really want to share the details of such incident and to be honest they are not that important. What's important is that I decided to replace the whole LCD/digitizer assembly.
What would you recommend in terms of better achievable waterproofing, just the LCD/digitizer with the adhesive tape or the whole midframe with the display attached already? The one with the midframe attached already costs about 33% more, but I'm willing to pay the premium if that means that the phone will still be waterproof after the repair.
The same question goes for the back cover, should I just buy new adhesive and re-use the current one (which is in almost mint condition) or just buy a new cover with the tape pre-attached?
And lastly, I'm planning on buying this stuff on eBay, and I'd like to know what you think about these listings. I must note that I have a 20% site wide discount coupon, so if you recommend another site because it's cheaper keep that in mind.
With midframe
Without
Just yesterday I replaced my back panel with one found on witrigs, OEM I believe. Because it was already cracked it came off really easy and I didn't need to preheat the adhesive. There was very little residue which I removed and after that plopped the new one on. The new glass back panel came with adhesive already on it, I would advice that. The whole process was very easy and took about 10 minutes. Look around for repair/disassembly tutorials and good luck!
XclusionNL said:
Just yesterday I replaced my back panel with one found on witrigs, OEM I believe. Because it was already cracked it came off really easy and I didn't need to preheat the adhesive. There was very little residue which I removed and after that plopped the new one on. The new glass back panel came with adhesive already on it, I would advice that. The whole process was very easy and took about 10 minutes. Look around for repair/disassembly tutorials and good luck!
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Thank you for your advice, I've already seen a couple of disassembly guides and I think I've got a good idea on how to fix this myself (or in the worst case scenario I could go to one of the hundreds of repair shops in the downtown, here in Mexico City, and pay the guy a couple of bucks to install the parts I'm going to buy).
What I'm most worried about is the waterproofing; have you tested your phone in this regard? I still don't know which part to buy, the whole assembly or just the LCD/digitizer.
As for the back cover... I might as well buy both the adhesive and the back cover, it would be like 7-8 bucks for both.
jhonyrod said:
Thank you for your advice, I've already seen a couple of disassembly guides and I think I've got a good idea on how to fix this myself (or in the worst case scenario I could go to one of the hundreds of repair shops in the downtown, here in Mexico City, and pay the guy a couple of bucks to install the parts I'm going to buy).
What I'm most worried about is the waterproofing; have you tested your phone in this regard? I still don't know which part to buy, the whole assembly or just the LCD/digitizer.
As for the back cover... I might as well buy both the adhesive and the back cover, it would be like 7-8 bucks for both.
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I have not tested if it is water proof because I am not sure it will survive the test As for your second question: if the primary concern is waterproofness you might as well go for the whole assembly, that seems saver to me
XclusionNL said:
I have not tested if it is water proof because I am not sure it will survive the test As for your second question: if the primary concern is waterproofness you might as well go for the whole assembly, that seems saver to me
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Yeah, I bought the full assembly, as well as 2 sets of adhesives and a back cover. I thought that I might be able to re-stick my current display (the only issue it has is a couple of dead lines in the bottom left edge; like 10 by 5 lines) and have it as a back up or maybe even sell it as scrap.
BTW, you can test if your phone is air tight in the service menu, if it is air tight it most likely is water tight as well. Dial #*#*SERVICE*#* #, then tests and then peressure sensor, squeeze the phone and you should see the pressure rise.
Mine, when brand new, rose a bit and then it slowly decreased... Now with the nature of the damage of the display I think that it wasn't entirely waterproof to begin with. Who knows? Maybe after the repair it will end up 'more' waterproof than before.
I just used that service menu, it shows me about 1020 millibar and goes slightly up when I firmly press the phone, so.... this means my repair was a success as far as air-tightness goes?
If it stays up for as long as you press it I reckon it still is waterproof (but then again, don't go swim with it based on this, even Sony doesn't recommend doing this anymore). If it goes down maybe it has a leak, but as I've said before, mine had such a leak since I bought it, so go figure.