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Hello,
I recently bought a -used- Xperia Z.
The Xperia Z was in a new condition and ofcourse with a clean factory reset and empty internal storage.
But however i cannot seem to finish updating my Xperia Z.
I tried updating it to the newest software trough the phone, trough PC Companion and Sony Update Service... however no luck so far.
I keep getting the following erorr: ''the phone contains modified software that can not be updated'''
Please, does anyone know what's going on here?
Thanks for any help
GiantRowan said:
Hello,
I recently bought a -used- Xperia Z.
The Xperia Z was in a new condition and ofcourse with a clean factory reset and empty internal storage.
But however i cannot seem to finish updating my Xperia Z.
I tried updating it to the newest software trough the phone, trough PC Companion and Sony Update Service... however no luck so far.
I keep getting the following erorr: ''the phone contains modified software that can not be updated'''
Please, does anyone know what's going on here?
Thanks for any help
Click to expand...
Click to collapse
repair your phone using Sony PCC...then try update.
Ben Ling said:
repair your phone using Sony PCC...then try update.
Click to expand...
Click to collapse
Thanks for responding,
However, updating trough PCC does also not work.
GiantRowan said:
Thanks for responding,
However, updating trough PCC does also not work.
Click to expand...
Click to collapse
how don't work?
does your phone detected on Sony PCC?
http://forum.xda-developers.com/showthread.php?t=2275632
Ben Ling said:
how don't work?
does your phone detected on Sony PCC?
Click to expand...
Click to collapse
Yes but i cannot update the software due to ''modified software which cannot be updates''
I keep getting the same error
GiantRowan said:
Yes but i cannot update the software due to ''modified software which cannot be updates''
I keep getting the same error
Click to expand...
Click to collapse
repair the phone first then update it
GiantRowan said:
Yes but i cannot update the software due to ''modified software which cannot be updates''
I keep getting the same error
Click to expand...
Click to collapse
not update,click repair.
In your dial pad type *#*#service#*#*
Go to service info and then to configuration.
If it says bootloader unlocked you cannot update using pcc.
Read around a little and learn how to use flashtool in that case. (either way I would recommend you learn how to use flashtool anyway. It's the best software for Xperia phones around)
Good luck!
Sent from my phone using XDA Premium
GiantRowan said:
Hello,
I recently bought a -used- Xperia Z.
The Xperia Z was in a new condition and ofcourse with a clean factory reset and empty internal storage.
But however i cannot seem to finish updating my Xperia Z.
I tried updating it to the newest software trough the phone, trough PC Companion and Sony Update Service... however no luck so far.
I keep getting the following erorr: ''the phone contains modified software that can not be updated'''
Please, does anyone know what's going on here?
Thanks for any help
Click to expand...
Click to collapse
Return it
Sent via my Google Nexus 7 | 32GB.WiFi
I don't think you will like to wait for the updates,so use this http://forum.xda-developers.com/showthread.php?t=2240614
Choose the firmware for your region and your phone type c6603 or c6602.
Sent from my C6603 using xda premium
x102x96x said:
Return it
Sent via my Google Nexus 7 | 32GB.WiFi
Click to expand...
Click to collapse
Dang thang is broken.
I sold the damn thing buyin new one 2day.
greetz
Hi everyone !
I've some problems on my Xperia SP. I bought this phone 1 month ago, it's unrooted, the build number is 12.0.A.1.257. So:
1. The homescreen restarts frequently and randomly, the Viber, and most of my apps too. I've got about 300-350MB of free RAM every time I check it.
2. If I'm listening music via Walkman app, it stops randomly, and if I restart the app, it starts from where I started before. I think it's similar to the first one, and the RAM management causes this issue too.
3. WiFi problems ...
Please help me, if you have any idea ! I'd like to fix these issues, because it was a quite expensive phone for me ... Thank you !
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Joku1981 said:
Well, the latest FIRMWARE is the 12.0.A.2.245... I recommend ya connect ur phone to PC Companion to install the update or maybe flash it with Flashtool :highfive:
EDIT: 1. I dont have HomeScreen Restarts
2. Walkman go perfect here
3. Wifi is stable too
Click to expand...
Click to collapse
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Same problems here. NO update available either
Sent from my C5303 using xda app-developers app
SzilagyiTibi said:
Thanks for the reply, but my phone is unfortunately not factory unlocked, so my SP says this is the lastest firmware available. :/ I gonna try the update via PC, I hope it will work.
Click to expand...
Click to collapse
Flash the newest firmware (245) via Flashtool. Its very easy to use and u don`t need to unlock ur bootloader or something else.
Btw. I did to, cause the update to 245 fw wasnt available and I didnt want to wait.
So i rooted and flashed custom rom Trinity on my SP, then realized i was getting no network signal and when i checked IMEI status it was blank along with my baseband. I did backup my rom but to internal sd which wiped when i factory reset(i know it should have backed it to external). This is my first sony handset root outside of my usual HTC.
I tried relocking bootloader and installing original firmware but still no luck with getting my imei back.
I do know my original imei so is there any way i can reflash it?? Any assistance would be really appreciated...
My guess would be to get the phone to Sony and probably pay for it...
Wysyłane z mojego R800i za pomocą Tapatalk 2
Reflash stock ROM via Sony Update Service, see my knowledge database in my sig
To see if it works.
If not then follow the advice of the post above me
Thanks all, suppose i will end up sending for repair. Tried updating via sony companion but it said that it was up to date already. I was going to try and change update version via build.prop but not sure what numbers to change so the software will update with sony companion.
Sent from my GT-P7510 using Tapatalk 2
twostroker said:
Thanks all, suppose i will end up sending for repair. Tried updating via sony companion but it said that it was up to date already. I was going to try and change update version via build.prop but not sure what numbers to change so the software will update with sony companion.
Sent from my GT-P7510 using Tapatalk 2
Click to expand...
Click to collapse
With Sony Update you could select reflash and factory reset it
twostroker said:
Thanks all, suppose i will end up sending for repair. Tried updating via sony companion but it said that it was up to date already. I was going to try and change update version via build.prop but not sure what numbers to change so the software will update with sony companion.
Sent from my GT-P7510 using Tapatalk 2
Click to expand...
Click to collapse
In pc companion, you can select repair phone...
Sent from my C5303 using xda app-developers app
twostroker said:
Thanks all, suppose i will end up sending for repair. Tried updating via sony companion but it said that it was up to date already. I was going to try and change update version via build.prop but not sure what numbers to change so the software will update with sony companion.
Sent from my GT-P7510 using Tapatalk 2
Click to expand...
Click to collapse
use SONY SUS to repair the handset
try it
Tried Sony update service and pc companion, both say my software is up to date
Edit:will post my fw and software details when I get home from work
Sent from my HTC One V using Tapatalk 2
Via SEUS just continue.. It will reflash the entire phone
mrjraider said:
Via SEUS just continue.. It will reflash the entire phone
Click to expand...
Click to collapse
Yes tried that too, it says something "Sony does not have any software updates for your phone"
even after i flashed generic DE .254 firmware
The SEUS just reflashes stock rom if you want to or it will update to the latest firmware available. If you had any custom rom installed it would remove it and reinstalled the orignal fw.
Normaly you would be able to get your IMEI back.. What does *#06# say?
*#06# comes back as blank, baseband is unknown, phone state: out of service
Sent from my GT-P7510 using Tapatalk 2
Flashing the whole rom via flashtool doesnt work??
Sent from my C5303 using xda app-developers app
Indeed, reflash full stock ROM and try to see if you IMEI comes back.. If not you need to get to a repair centre.
twostroker said:
Yes tried that too, it says something "Sony does not have any software updates for your phone"
even after i flashed generic DE .254 firmware
Click to expand...
Click to collapse
but 254 is latest firmware u need to downgrade it or change the line build prop.
Left my SP in to see if it can be repaired, hopefully they can sort it, will update when I get it back
Sent from my HTC One V using Tapatalk 2
Well got phone back today, no luck with reflash. Didn't get any other details but it didn't cost anything.
Anyone know another way of flashing imei.
Sent from my HTC One V using Tapatalk 2
This SP is a prototype with 0044 imei, wonder if that has something to do with not being able to get imei back after flashing custom rom. Wonder if i could sell on ebay. It said under back cover "prototype build not for resale". If i post on ebay do you reckon sony would pull the sale down..??
Sent from my GT-P7510 using Tapatalk 2
well I still got this rooted unlocked so, have a new huawei p6 but not sure what to do with the sp with blank imei and baseband
Sent from my HUAWEI P6-U06 using Tapatalk
mrjraider said:
The SEUS just reflashes stock rom if you want to or it will update to the latest firmware available. If you had any custom rom installed it would remove it and reinstalled the orignal fw.
Normaly you would be able to get your IMEI back.. What does *#06# say?
Click to expand...
Click to collapse
Hi i want back to 4.1.2 with seus ...it's possible ?
hello guys im new here and feel stupid to ask this, im not too good with computers and stuff and i really dont know how to start an update my xperia Z to 4.4 kitkat manually, i searched for it but no help because there are many things and versions etc so it got complicated for me, can someone help me? all i know that i got 4.3 update on my xperia Z that is 6603 model
Just Install Sony PC Companion (Download from Sony). Put USB Cable between your Xperia Z and PC and then start PC Companion Program. The Program search automatically for newest Firmware for your phone and then just Update. that's all.
(Sorry for my Bad English)
unix72 said:
Just Install Sony PC Companion (Download from Sony). Put USB Cable between your Xperia Z and PC and then start PC Companion Program. The Program search automatically for newest Firmware for your phone and then just Update. that's all.
(Sorry for my Bad English)
Click to expand...
Click to collapse
Yea i tried that but for some reason it says i have the latest update, even tho its 4.3 100% sure
driftfreak said:
Yea i tried that but for some reason it says i have the latest update, even tho its 4.3 100% sure
Click to expand...
Click to collapse
what country are you in?
what network is your phone locked to (if any)?
samxool said:
what country are you in?
what network is your phone locked to (if any)?
Click to expand...
Click to collapse
i bought the phone from Germany, but i am now in Jordan and no it is not locked to any operator
driftfreak said:
Yea i tried that but for some reason it says i have the latest update, even tho its 4.3 100% sure
Click to expand...
Click to collapse
you might wait for official update in your region
or
flash an ftf
For Germany still Android 4.3 or Version 10.4.1.B.0.101. My Xperia also from Germany.
So it means that the only way you can update to kitkat is by flashing a ftf using a flashtool or you still need to wait till your region release an update.
Sent from my Xperia Z xda premium app
I try to reinstall my software at xperia zr via pc companion and it shows me this message,''THERE IS NO SOFTWARE AVAILABLE FOR YOUR PHONE'',i have rooted my phone,is this a promblem,because i had contact with sony support and said to me that if i cant repair my phone via pc companion there is a damage in my phone.Any suggestions.Please help me,thank you.
flashtool can save your day
Da1Li5oS said:
I try to reinstall my software at xperia zr via pc companion and it shows me this message,''THERE IS NO SOFTWARE AVAILABLE FOR YOUR PHONE'',i have rooted my phone,is this a promblem,because i had contact with sony support and said to me that if i cant repair my phone via pc companion there is a damage in my phone.Any suggestions.Please help me,thank you.
Click to expand...
Click to collapse
Try using flashtool to flash a FTF. The kernel will be reinstalled and this is very likely to fix your phone.
And where can i find my original kernel for 4.4.2 kitkat for xperia zr?Thank you.
paulson881 said:
Try using flashtool to flash a FTF. The kernel will be reinstalled and this is very likely to fix your phone.
Click to expand...
Click to collapse
Basically i want my phone looks like when i bought it.Because i have rooted and deleted some important applications.This solution will make my phone like a new one?
Da1Li5oS said:
Basically i want my phone looks like when i bought it.Because i have rooted and deleted some important applications.This solution will make my phone like a new one?
Click to expand...
Click to collapse
yes. use flashtool and ftf of your choice. 4.3 or 4.4.2. your phone will look like out the box
sourabhp said:
yes. use flashtool and ftf of your choice. 4.3 or 4.4.2. your phone will look like out the box
Click to expand...
Click to collapse
There is any place where i can find the original 4.4.2 kernel for c5503 xperia zr?Also and im sorry that be annoying,my device rooting status says that ''bootloader unlock allowed:NO''.IS THAT THE PROMBLEM WHICH NOT ALLOWED ME TO REPAIR MY PHONE VIA PC COMPANION?
Da1Li5oS said:
There is any place where i can find the original 4.4.2 kernel for c5503 xperia zr?Also and im sorry that be annoying,my device rooting status says that ''bootloader unlock allowed:NO''.IS THAT THE PROMBLEM WHICH NOT ALLOWED ME TO REPAIR MY PHONE VIA PC COMPANION?
Click to expand...
Click to collapse
Nope, that means u cant unlock bootloader.. If u want to repair ur phone then use Sony Update Service instead of PC Companion.. Or search & download 4.4.2 firmware ftf file & flash it using flashtool...
Samak said:
Nope, that means u cant unlock bootloader.. If u want to repair ur phone then use Sony Update Service instead of PC Companion.. Or search & download 4.4.2 firmware ftf file & flash it using flashtool...
Click to expand...
Click to collapse
My original promblem is that i cant proceed to software reinstall via pc companion and not even update service.I get a message that says ''there is no available software for your phone.Why this happens can you answer me please?
Da1Li5oS said:
My original promblem is that i cant proceed to software reinstall via pc companion and not even update service.I get a message that says ''there is no available software for your phone.Why this happens can you answer me please?
Click to expand...
Click to collapse
Coz, u have the latest firmware installed on ur phone.. After that msg click on the "repair ur phone software/ reinstall ur phone software" & PCC or SUS will start repairing ur phone..
Sent from my Xperia ZR using Tapatalk
Samak said:
Coz, u have the latest firmware installed on ur phone.. After that msg click on the "repair ur phone software/ reinstall ur phone software" & PCC or SUS will start repairing ur phone..
Sent from my Xperia ZR using Tapatalk
Click to expand...
Click to collapse
Of course and i choose the message repair.But the promblem is still the same,i told you i got this message by both softwares,
PROMBLEM:
THERE IS NO AVAILABLE SOFTWARE FOR YOUR DEVICE.
DETAILS:
THE UPDATE SERVICE OF SONY DOENST HAVE SOFTWARE FOR YOUR DEVICE.
TROUBLESHOOTING:
TRY AGAIN LATER.
I have try ''million'' always choosing repair option but still the same promblem.Any further help?Thank you.
Thats weird.. Did u tried to reinstall pcc & sus?
it seems u have not tried using flashtool and ftf file yet
Samak said:
Thats weird.. Did u tried to reinstall pcc & sus?
Click to expand...
Click to collapse
Like 5 times brother,both of softwares.I know that i can flash the kernel via Flashtool,but why the softwares cant help me?This is my promblem.Is a promblem that i bought the phone from a store ay hong kong via ebay?
sourabhp said:
it seems u have not tried using flashtool and ftf file yet
Click to expand...
Click to collapse
No brother i did it and everything went allright.But still i cant repair my phone with the original way.Thats my promblem and i want to find a solution for this,because is like sony doesnt recognise my phone.
Da1Li5oS said:
No brother i did it and everything went allright.But still i cant repair my phone with the original way.Thats my promblem and i want to find a solution for this,because is like sony doesnt recognise my phone.
Click to expand...
Click to collapse
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
sourabhp said:
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
Click to expand...
Click to collapse
I didnt meant that sony shows me a message that says we dont recognize your device,the original message that i get from pc companion is this http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/cannot-repair-from-pc-companion/td-p/506961.My phone is Xperia ZR and i run 4.4.2 kitkat.Maybe this version is not available for the time at Europe,have you any information about this?
sourabhp said:
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
Click to expand...
Click to collapse
I search at internet and i find that 4.4.2 for c5503 was only released at nordic countris hong kong and taiwan.So i find the nordic version i install it with flashtool and then i tried again to repair my phone via pc companion,before his in the installation of pc companion i select as country region Sweden which is one of the nordic countries,but still i get the same message fro pc companion and i cant repair my phone with the original way.Maybe sony doesnt released yet 4.4.2 kitkat for Greece,because i think that however which sony gives you the right in the installation of pc companion to choose the country region automatiically spots you and select the rights that you have over your device.If im wrong at my thoughts let me know.Thank you,im waiting for your answers.
Da1Li5oS said:
I search at internet and i find that 4.4.2 for c5503 was only released at nordic countris hong kong and taiwan.So i find the nordic version i install it with flashtool and then i tried again to repair my phone via pc companion,before his in the installation of pc companion i select as country region Sweden which is one of the nordic countries,but still i get the same message fro pc companion and i cant repair my phone with the original way.Maybe sony doesnt released yet 4.4.2 kitkat for Greece,because i think that however which sony gives you the right in the installation of pc companion to choose the country region automatiically spots you and select the rights that you have over your device.If im wrong at my thoughts let me know.Thank you,im waiting for your answers.
Click to expand...
Click to collapse
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
sourabhp said:
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
Click to expand...
Click to collapse
Ok then,the promblem will remain unsolved but at least we find the reason,and how to use flafhtool to skip it .Thanks for your help and your cooperation.
sourabhp said:
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
Click to expand...
Click to collapse
Did you know maybe what means r3d or r2d at firmwares?And also that files from the program that you recommend me are not ftf right?
Da1Li5oS said:
Did you know maybe what means r3d or r2d at firmwares?And also that files from the program that you recommend me are not ftf right?
Click to expand...
Click to collapse
The tool is an exe file which checks the firmwares for most Xperia phones and gives latest ftf files for download. r2d and r3d are just different versions of same build. nothing much changed except a line in build.prop