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Weird problem-- spontaneously, my phone stops working correctly. It still calls, and the other person can hear me, but I can't hear them. I don't ever hear the tell-tale 'click' of the call connecting. And if someone calls me it doesn't ring--just goes to VM. Usually I have to do a soft-reset to get it working again. Sometimes though I can just turn on Flight Mode and then back turn it off and it begins working again.
Help?
Have you tried a full backup and hard reset, if you do this, try operating the phone without any software installed by yourself, then if it works ok, you could add software one by one and check to see if problem arises and maybe pinpoint the problem. It doesnt sound like a hardware problem becuase a soft reset fixes it for a while.
This is a known problem. Unfortunately nobody know the cause, or a permanent soluition. We live in hope.....
So this problem arises regardless of software installed or clean machine?
The mist common cause seems to be using the headset that comes bundled with the phone! There seems to be an issue with the headset socket itself!
who can help me ,my nexus one can not make any sound,
I'm not sure if i can help you.
But I'm pretty sure anyone who does needs a little bit more information.
Is your N1 rooted or not? If yes which Rom do you use?
What happened before it stopped making sounds?
I could imagine that could be usefull for people trying to help.
Make a complete wipe and see if it helps
Hi!
Initially had this issue when I bought my N1 (a store sample) and it re-surfaced a week ago. Now this is from experience only, so I'm not pretending to know whether "your N1 fails to initialize soundboard for reason X"....
Issue that I solved succesfully is this:
I had no sound from the phone speaker (no ringing, no alerts, no music) - and actually all phonecalls were also silent (and ended up rebooting the phone about 15 secs into the call). What's freaky is that I was able to play music, hear alerts, take calls etc. over my headphones!
I was suspecting something to be wrong with the ringtones from the SD card.
So before wiping your phone (even with nandroid recovery it's a b*tch of a job) try this: Reset all alert tones to some default tones (which are in the rom). Turn N1 off, remove SD & sim, then let it reboot. Then power down, insert sim, keep SD out. Reboot. You should get the tones/sounds/in-call audio back after a few tries of these combinations. You can also try unmounting/remounting the card repeatedly. Also, it may help if you have a second SD card ready (empty or without). When you get the sound back, you can again start using your custom tones off the SD card.
(I usually wipe any unused ringtones in the process, and have even removed the tones from my card, and then reinserted them on the SD, which also seems to work after a few power-down/power-up cycles.)
Sorry, it's totally "unscientific" but if you have, say, half an hour to a full hour to spare do the above and your N1 will be back on track.
Pistolero0 is right we could use a little more info. Another thing that I would like to know is can you play sound through the headphone jack or Bluetooth or is it just the phone speaker.
Uh-oh... Just when I answered, I got the same problem again. This time, it's taken me a day to cycle/recycle. I've gotten the sounds back twice, only to lose them due to a random re-boot. I'm still suspecting it's a question of the SD notifications/ringtones messing up something in the system. (Or it's due to a certain app getting installed or uninstalled.)
So, the sound sometimes comes back, sometimes doesn't.
So, I'm also asking for help on this one....
Symptoms
No in-call audio whatsoever
No audio through internal speaker (the ear-speaker)
No audio through the speakerphone-speaker (on the back)
No notification sounds, no alarm sounds, no ringing.
Music cannot play (the track doesn't seem to advance).
All audio works over bluetooth headset - I can hear notifications/ringtones/alarms, screenlock sound, and even music (winamp & stock).
However, I still cannot make a call over BT (I do hear the ringing, but the audio doesn't connect on an incoming call. Outbound calls are completely silent on BT phones as well.
No sound whatsoever over the standard plugin HF-headphones (the ones that came with the N1).
So my plea is also, how do I fix this? (Wiped & Nandroid-backuped once, but the problem resurfaced, so I don't think that's the thing, then).
EDIT: Now trying the passimg method (FRG83-->GRI40-->root-->GRJ22+SU.zip) - I guess I should have done this aways back, (like 3months ago when I got my N1) but didn't.
There we go, froyoed for a while
EDIT: Now trying the passimg method (FRG83/D/G --> GRI40 --> root --> install GRJ22 update + SU.zip via clockwork) — I guess I should have done this aways back, (like 3months ago when I got my N1) but didn't.
There we go, froyoed for a while
Click to expand...
Click to collapse
What a bummer... Froyo, but NO sound. [O]I guess it is a hardware thing then after all, despite all the evidence I've seen so far?[/O]
RESULTS
Some hours later am now back on rooted stock GRJ22, but still no sounds. This must then be a hardware thing - albeit one that doesn't manifest itself always.
Suspecting something is wrong with the 3,5mm plug? (Or a wire is crossed somewhere, which silences the ear-speaker and speakerphone speaker alike).
Still suffering. Anyone got an idea?
Did anyone get their problem solved?
Well I've never had this problem but can I ask you a question when you flash do you use 3X system wipe and 5X data/cache wipe because I don't really think this is hardware cause or else in theory if it is hardware the problem should stay even after a reflash unless it is consistent with something else (example every time you hit X amount of memory used, every time you hit X amount of run time, etc).
So try the 3X system and 5X data/cache and see what happens.
Dude Random21 said:
So try the 3X system and 5X data/cache and see what happens.
Click to expand...
Click to collapse
You mean first do the system + data/cache wipes, then flash?
By system wipe, you mean the usual reset-to-factory status kind of wipe?
And how do you proceed with the data/cache wipe? Like, with Titanium or some other choice?
Sorry for the n00biness, I try not to flash schtuff too often. Anyway, I'm going to try your suggestion out as soon as I can.
Sorry for the late reply I haven't had much free time lately but why I say system wipe I mean either use temasek system wipe (if on Amon RA) or the built in wipe system option in clockwork mod depending on your recovery. And for data/cache that is the factory reset.
Update - One Factory Servicing Later, a fix of sorts
Okay. After two weeks of consternation I walked to the service center.
6 wks later (that would be today) I got my N1 back....
Motherboard had been replaced, rigid flex had been replaced, antenna had been replaced. Warranty repairs on level 1 & level 2 had been done. Anyway, quiiiiite happy now.
And yes, I do have sound. Luckily, I was still within warranty, and will continue to be. Lovely.
(Presently going back the FRG83 - FRG83D - FRG83G - GRI40 (gingerbreak root) - GRJ22 route).
Hi,
I made the official Jelly Bean 4.1.2 update and later I have noticed that no voice comes from the speaker. After the update I have been able to listen music several times but the speaker was not working when bellringing and later the speaker became not working.
The bell ring was not a standard melody (android melodies i mean). I changed it to the standard "over the horizon" melody. The speaker started to operate againg. I reset to the first not standard melody the speaker crashed and from then on i can hear no voice from the speaker.
By the way, there is no problem at earphones. Whenever i unplug the earphones, the music player goes to pause mode.
The hardware check utility ( *#0*# I mean) also gives no symptom and behaves as if it is working properly. I don't think this is a hardware problem but i also don't know how to solve this.
Waiting for your help immediately.
Thanx in advance for your help.
delarossa said:
Hi,
I made the official Jelly Bean 4.1.2 update and later I have noticed that no voice comes from the speaker. After the update I have been able to listen music several times but the speaker was not working when bellringing and later the speaker became not working.
The bell ring was not a standard melody (android melodies i mean). I changed it to the standard "over the horizon" melody. The speaker started to operate againg. I reset to the first not standard melody the speaker crashed and from then on i can hear no voice from the speaker.
By the way, there is no problem at earphones. Whenever i unplug the earphones, the music player goes to pause mode.
The hardware check utility ( *#0*# I mean) also gives no symptom and behaves as if it is working properly. I don't think this is a hardware problem but i also don't know how to solve this.
Waiting for your help immediately.
Thanx in advance for your help.
Click to expand...
Click to collapse
First and most importatnt thing after going from 2.3.6 to 4.1.2 i to do FACTORY RESET. Do it in recovery, and share what happend after.
Ofcourse you will loose data like SMS, contacts, instaled apps... So backup it before doing factory reset.
shut_down said:
First and most importatnt thing after going from 2.3.6 to 4.1.2 i to do FACTORY RESET. Do it in recovery, and share what happend after.
Ofcourse you will loose data like SMS, contacts, instaled apps... So backup it before doing factory reset.
Click to expand...
Click to collapse
Thanx for your interest.
I made factory reset, i mean wipe data and wipe cache. there is still no voice. I think you will make an inference of a hardware problem, but i must also mention that i succeeded to make it operating without any recovery.
delarossa said:
Thanx for your interest.
I made factory reset, i mean wipe data and wipe cache. there is still no voice. I think you will make an inference of a hardware problem, but i must also mention that i succeeded to make it operating without any recovery.
Click to expand...
Click to collapse
How did you wipe data? You have option in recovery to do FACTORY RESET. Do that.
shut_down said:
How did you wipe data? You have option in recovery to do FACTORY RESET. Do that.
Click to expand...
Click to collapse
Volume up + sub key + power buttons togetter. factory reset/wipe data and wipe cache later.
delarossa said:
Volume up + sub key + power buttons togetter. factory reset/wipe data and wipe cache later.
Click to expand...
Click to collapse
I recovered the speaker sound. came and went again. It started to work but with a high volume sound it went again with a sizzle. It's probably a driver problem...
delarossa said:
I recovered the speaker sound. came and went again. It started to work but with a high volume sound it went again.
Click to expand...
Click to collapse
Hardware problem?
shut_down said:
Hardware problem?
Click to expand...
Click to collapse
I don't think it to be a hardware problem. Rather, it looks to be a driver problem or OS limitation.
Hi Guys,
I am on AOSP rom 4.4.4.
Till yeseterday, my mi3 phone was working fine. From today morning, i am not able to hear anybody voice during calls.
I guess the earpiece is dead. Can somebody help me to test it.
I tried to do hardware testing using *#*#64663#*#* and *#*#6484#*#* , but with no luck.
Cheers!!!
Just do a reboot or clear dalvik and normal cache..should get you going..
If any of those dont work just go to service center and they will fix in 5 min.. its some loose connection.. They hit on back of phone slightly at the exact spot and it works properly.. I had same problem
Hi guys,
Clearing the cache does not work.. So i formatted the /system and installed the ROM again.. it worked.
I also had the same issue; it suddenly just happened. Taking the phone out of the case solved it. Might be because of the microphone at the back or something.
Well I updated my Moto X XT1092 to 5.1 yesterday. Since then, the ear speaker has stopped working during both incoming calls and outgoing calls. I can hear everything clearly while on loud speaker, however i can't hear a thing while enabling the ear speaker. The person I am talking to can hear everything though. After the update, i cleaned the device using clean master. I haven't done a factory reset yet and haven't done anything in the recovery either, hoping there is an easier fix to it. Can anybody help me fix it?
I am having the exact same issue. But in my case the earpiece worked initially and suddenly stopped working from yesterday. I tried rebooting the phone as well as rebooting in safe mode. Both didnt help. I also tried to clear the cache and data for the phone and dialer app, which didnt help either? I am planning to do a factory reset. Will that have any impact? I was on 5.0 pure edition when i sideloaded the 5.1 soak LPE23.32-14.
I forgot to mention that the earpiece worked initially in my case too. I did make one phone call and everything was fine till that point. And then it all started few minutes later. I did an ota update and I really wasn't expecting such issue. So if clearing cache and the dialler didn't help you fix the issue, I guess our only option is to factory reset. Let me know if factory resetting fixes the issue.
rectifyy said:
I forgot to mention that the earpiece worked initially in my case too. I did make one phone call and everything was fine till that point. And then it all started few minutes later. I did an ota update and I really wasn't expecting such issue. So if clearing cache and the dialler didn't help you fix the issue, I guess our only option is to factory reset. Let me know if factory resetting fixes the issue.
Click to expand...
Click to collapse
The factory reset didnt help too. Still having the same issue after factory reset
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Well, i found this link and it gives instructions on how to fix the earpiece issue...I will give it a go later. I am very surprised that factory reset didn't help either.
rectifyy said:
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Well, i found this link and it gives instructions on how to fix the earpiece issue...I will give it a go later. I am very surprised that factory reset didn't help either.
Click to expand...
Click to collapse
This didnt help either, Still the issue persists even after following every steps on that tutorial. Let me know if you have any luck with that
UPDATE:Finally got it working after updating to the latest build 23.16.3 posted in the general section
Nothing has worked for me so far. Is your phone xt1905? Well mine is xt1902 and I had updated it through ota before the entire issue started, and the build is 23.16.1. So I guess I'm already on the latest build. Do you have any suggestion regarding what i should do?
Hi,
I am also facing the same problem. I just updated my phone to 5.1 and now my ear speaker is not working one thing i noticed is if i connect a headphone, i am able to hear the sound, but the internal ear speaker of the phone is not working
Have anyone found any solution for it ?
Ear Speaker stop working after 5.1 update
Hi
I am also have same issue of ear speaker after 5.1 update.
I have done cache clear it doesn,t help.
I have done factory reset thrice my Moto X2.
After reset ear speaker start working but when i update pre installed apps then again ear speaker stop working. I have done it twice.
Third time i have reset my phone and now i am not updating any app.. its working fine..
Please help me to get out from this issue..
thanks
Ravneet Lohchab said:
Hi
I am also have same issue of ear speaker after 5.1 update.
I have done cache clear it doesn,t help.
I have done factory reset thrice my Moto X2.
After reset ear speaker start working but when i update pre installed apps then again ear speaker stop working. I have done it twice.
Third time i have reset my phone and now i am not updating any app.. its working fine..
Please help me to get out from this issue..
thanks
Click to expand...
Click to collapse
Someone over in the Motorola forums suggested checking to see if hearing aid compatibility was enabled in the settings of the dialer, and disabling it if it was.
Resolution for earpiece not working after 5.1 upgrade on moto x 2nd gen
walrusmonarch said:
someone over in the motorola forums suggested checking to see if hearing aid compatibility was enabled in the settings of the dialer, and disabling it if it was.
Click to expand...
Click to collapse
please note : Go to dialer and disable hearing aid, earpiece will start working.
No need of factory reset
I haven't updated to 5.1 and hearing aid isn't enabled.. Only thing I can think of is the dictionary update wifi required notification being the last thing that was done before losing sound in the ear piece. To remove dictionary updates is there a specific app I can clear data from?
owaismomin said:
please note : Go to dialer and disable hearing aid, earpiece will start working.
No need of factory reset
Click to expand...
Click to collapse
You legend, this worked! I've been trying everything. How the hell did they get enabled during the 5.1 update?
I found it a bit weird that it was working after factory reset and then suddenly stopped.
found this thread because my earpiece stopped working today. stock android 5.1 att moto x 2014. tried a bunch of stuff (hearing aid, wipe cache, reboot,..) didnt work. What did work for me was as simple as it gets. in my settings i turned everything off except cell signal (wifi, blutooth, location, screen rotate...) tried a call it worked. Dont know why or how but it did. havent tried turning everything back on yet. a bit scared to. Hope this helps someone.
!!UPDATE!! I do not think that helped . went out again and turning everything off didnt work.... So i back tracked to what I did before turning everything off. that step got my speaker back again for now at least. What that step was is i called my voicemail and inserted headphones in and out a couple times. I am thinking that the dialer thinks there are headphones plugged in so no speaker. I also believe it has to do with the dialer software since all other sounds and apps come out loudspeaker. using internal speaker test app internal speaker does not work when it is out. If it goes out again i will try headphones in that app to see if that resets it.
on I side note i just realized all my homescreen apps and widgets are gone. they are still installed just not on homescreen
So did anyone reach an effective solution regarding this issue or determined the root cause? It just happened to me today and i have been trying everything i have read online but nothing worked. Any help would be greatly appreciated.
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
affiatic said:
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
Click to expand...
Click to collapse
Tried doing that as well, didn't work.
Did anyone else find any solution?
I have wiped cache, cleaned the headphone jack, did the hearing aid thing.
Nothing has worked.
affiatic said:
what finally worked for me was cleaning headphone jack. you can do this at your own risk. i pulled most of cotton off a qtip. put alcohol on it and cleaned it. i did not think this was problem because any app that used the loudspeaker worked even calling worked with speakerphone. so my thinking was it is not dirty but i cleaned it and have not had a problem for about 2 weeks now.
Click to expand...
Click to collapse
Found the solution, it was water damage actually.
My mom forgot to tell me that water went in through the headphone jack.
And as water conducts electricity the phone thought headphones were plugged in. Cleaning it with a cloth and a toothpick and then shaking the phone a few times fixed it.
I think that's why cleaning your headphone jack fixed it as well affiatic, water went in probably.
My friend is suffering from the same situation.
1. Tried clearing data + cache for dialer app.
2. Hearing aid compatibility disabled.
3. Did factory reset.
Nothing has worked so far.
Can anybody elaborate the solution suggested in the below link? (Im getting 403 error opening the link.)
http://salloiacono.com/2015/02/27/fix-unable-to-hear-calls-on-moto-x-2nd-gen/
Click to expand...
Click to collapse
Would be grateful if someone could provide a valide solution.
Model :- XT1092
Build :- 23.16.3
Moriarty82 said:
My friend is suffering from the same situation.
1. Tried clearing data + cache for dialer app.
2. Hearing aid compatibility disabled.
3. Did factory reset.
Nothing has worked so far.
Can anybody elaborate the solution suggested in the below link? (Im getting 403 error opening the link.)
Would be grateful if someone could provide a valide solution.
Model :- XT1092
Build :- 23.16.3
Click to expand...
Click to collapse
Have you ever tried to make or receive a call on your Moto X and you hear nothing on the other side, almost as if there isn’t even a connection made? Then when you try to call again, for some reason it works?
If you have experienced this, you also understand how frustrating it can be when you have to hang up and dial again, just to make a simple call. This problem plagued me for months of owning my 2014 Moto X, searching everywhere for a resolution to this hugely annoying problem. It wasn’t only me who was experiencing this issue either. A friend with the same phone was having the exact same problem as I, however it was impacting them even more, since it was used for their business. At this point, I figured that it wasn’t only the both of us experiencing the issue, but potentially many others owners as well. After much more searching, I came across a similar issue on a different phone, which listed some ideas to fix the issue. To my surprise, when I completed the process, the problem was fixed and has yet to return. Here is what I did…
Fix Inability to Hear Calls on Moto X
I had tried many different things to fix this issue, such as switching from Dalvik to Art, then back to Dalvik again. Rebooting the phone also didn’t seem to help much at all. Now for what fixed the error (scroll below for the steps).
First, I wanted to clear all cache, as that can sometimes fix simple issues. After I had entered the Recovery menu and cleared the cache, I noticed the problem had stayed away for a bit longer than a reboot, but eventually it came back again. Next, I put the phone into Safe Mode. Once the phone rebooted into Safe Mode, I shut down the device and plugged it in to my wall charger for two hours. To my surprise, after two hours when I turned my phone back on and tried making a call, I could hear the other side. The problem was gone and has yet to return, months later.
Anybody that has experienced this same issue, should try the steps below. It may just make your phone much less frustrating to operate.
Putting the Moto X into Recovery Mode to Delete Cache:
1. Power off your phone, by pressing down the power button until the power menu pops up and selecting*Power Off.
[http://salloiacono]
2. Wait a few seconds, then proceed to next step.
3. Hold down the*Volume Down*for a second, the while still holding down the*Volume Downbutton, also hold down the*Power Button*for about 3 seconds, then let go of*Power Button. If you did this correctly, you will see the*Boot Menu.
[http://salloiacono]4. Press the*Volume Down*button, until you have*Recovery*highlighted. Then pressVolume Up*to select*Recovery.
5. Your phone will appear to reboot and you should see this little guy.
[http://salloiacono]
Don’t worry, you didn’t break anything.
6. Now you must enter the*Recovery Menu.
– For Android 4.4.4: Hold down the*Volume Up*button for about 10-15 seconds and while holding that down, press the*Power Button.You should see a new menu pop up.
– For Android 5.0: Hold down the*Power Button*for a few seconds and while holding that down, press the*Volume Up*key. You should see a new menu pop up.
[http://salloiacono]
7. Press*Volume Down*until you have*Wipe Cache Partition*highlighted, then press thePower Button.*Your phone will now reboot. It is time for the next step.
Putting your Moto X into Safe Mode
1. Once your phone has fully rebooted, you are now ready to put your phone into*Safe Mode. Hold down the*Power Button*until thePower Menu*pops up. Now press and hold thePower Off*button.
[http://salloiacono]
2. After a few seconds, you should see a new window pop up warning about*Safe Mode. Press*OK. Your phone will now reboot intoSafe Mode.
[http://salloiacono]
3. Once your phone reboots into*Safe Mode,Power Off*your phone.
4. With your phone powered off, plug it into your wall charger for 2 hours.
5. After 2 hours, you may unplug your phone and turn it back on. Now you should be able to make and receive calls without the issues you were experiencing before!
Hope this works as well for you as it did for me!
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