My friend threw his Xperia Z and completely smashed up the screen. Of course, he was paranoid and kept everything on this phone and didn't sync anything to Google or other cloud services so now he wants to try and recover photos, contacts, etc.
I tried plugging in a USB mouse/keyboard in several different configurations using various OTG cables, hubs, etc and nothing worked. The only part of the touchscreen that is responsive is a small horizontal strip right where the navigation buttons are. I can press Home, back and the multi-app button, but that's it. The side buttons work as well. Also, when I plug the phone in to charge, the battery icon doesn't show a lightning bolt or anything indicating that the OS thinks it's getting charged. However, the phone does eventually charge.
So, without buying replacement parts (Screen+digitizer etc) is there a way to recover the contents of the storage? Is there a recovery or something that can somehow navigate using just the side buttons? The phone's not rooted.
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Hi everyone ...
I recently disassembled my G1 to fix the touch screen. I acknowledge that I took the phone's fate into my hands when I decided to open it up, but I had done this twice before with no problems whatsoever. If these symptoms sound familiar to you, please let me know if you were able to fix your phone.
I put it back together, and now when I power it on, I get the short vibration that confirms the power-on ... but I get no screen image, no keyboard lights. So when this first happened I pulled the whole thing apart again to be absolutely sure I hooked up all the flex cables and ribbon cables. Yes, everything is connected. Everything. I've triple-checked it now.
What I did next was a couple of tests to see how "awake" or functional the phone actually is behind that blank screen. When I power it on and let it sit a couple minutes, so that I know it has finished booting ....
I CAN:
- boot the phone in normal or recovery mode. both modes produce the blank screen and no key lights.
- view the phone in ADB. (ADB tells me "device" or "recovery" mode)
- execute commands and view files on the phone with ADB shell.
- pull files off the phone with ADB.
- make the LED light up by plugging in the wall charger or USB cable when the phone is off.
I CANNOT:
- make any of the backlit keys turn on by pressing them.
- make the phone receive a call or a text.
- make the LED light up by a missed call, text, or plugging in the charger/USB when the phone is on.
My first impression is that I've done something terrible to the mainboard so the phone is somehow in this "semi-booted" state, where it won't run the screen. Is it possible that a bad cable to the screen could cause this? Thanks so much for your help.
Come on, no one can help me with this? I know I'm not the only one who has taken a G1 apart and met with disappointment.
Hello,
I'm hoping this group can offer a few suggestions to resolve this problem.
Situation:
My wife's LG-P999DW phone appears to be having severe power issues.
It is set to go back to Wind Mobile for a replacement. However she has photos on the device that she needs to retrieve - apparently the SD card was never initialized so the photos are stored in the phone's memory.
The phone is completely stock and was picked up new in November 2011. I have not rooted or modded the device in any way.
Unfortunately the power will not power on. The charger makes a high pitched humming noise when plugged into the phone. At this point I've tried directly connecting it via both the USB cable that came with the charger and another separate cable to my iMac.
After lots of searching on the this board I discovered that the phone does have a recovery mode (Volume Down & Power button). The phone launches the white LG logo and after about 3 seconds the screen flashes and goes blank before recycling to the LG logo again.
At this point I'm desperate to figure out a way to access the memory on this device to try and retrieve these pictures (basically pictures of a pet that passed away that were not unfortunately backed up).
Any suggestions are welcome - I'm open to all options.
Thanks
Interesting problem. If the phone is hosed, then so of course are you, so let's assume it's not.
Since you say you get some activity when holding vol-down + power, you can try to install clockworkmod on it via nvflash, boot into that, mount usb and if you're lucky you'll be able to copy the images. (If you only get this blinking when it is plugged in you can ignore the next part - you will not be able to boot into CWM.)
To try that, find a guide for P999 on how to install CWM via NVFlash (this is the P990-thread).
I would not get my hopes up, since it will not start the built-in recovery by itself then the entire internal storage may be hosed (including the partition with the pictures), but it's worth a shot.
You may even be so lucky that it's only the charging curcuitry that is damaged (I assume you get the blinking lg-logo when it's plugged in only, which a phone without a battery will do), in which case you can borrow a charged battery in a phone store and copy the images from internal storage to an external sd-card there.
If the entire power-delivery system is damaged, your only hope is to beg and beg the support people to ONLY repair the electronics and not do anything else to it (wrap the phone in a big please-note).
My screen has been shattered but still functional for months now, but the phone finally gave up on me. The phone currently does the following
I took the battery out and put back in. I try starting the phone and the at&t tune plays as usual, as well as the notification LED fading from light blue to dark blue over and over and the two touch keys light up but the screen never comes on or lights anything at all. Also, the blue notification LED continues to fade in and out and the touch keys stay lit up as if the phone is constantly trying to boot.
I plug it into my laptop but it does not appear in the device and drive folder. One thing I did discover is that when I open up Computer Management (Windows 8) and go to the Device Manager tab, and then the Portable Devices tab and it does appear as "samsung mobile mtp device". So I know the phone is making connection with the computer and vice versa but I need help trying to copy all the data to my laptop. Any help will be greatly appreciated.
In my case i attach Samsung to hdmi adapter to check - what messages are displayed on the screen if any. Also try to boot in recovery, if it present and make backup from there - not sure if hdmi signal will work in such case. Also you can re-flash firmware, that does not wipe user data - but still risky.
Phone: LG G2 AT&T version (D800), unrooted, stock (no custom recovery), wifi off (but phone will automatically connect to home network if wifi can be turned on), not sure if usb debugging is on
What exactly I'm trying to do: get files and data from my phone to my PC (e.g. photos, contacts, notes, music) for later transfer to a new phone.
Details of the problem:
- The phone is pattern locked.
- The screen is cracked and totally unresponsive to touch.
- Upon pressing the power button or USB connection, the screen displays the lock screen. However, only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
- Upon USB connection to PC, the phone enters MTP mode. However, when attempting to access the phone's files from the
PC, nothing is displayed, because the lock screen has not been bypassed.
I'd very much rather not let go of the data on my phone, so I hope someone can help. Any thoughts?
The_Pascuzzi said:
Phone: LG G2 AT&T version (D800), unrooted, stock (no custom recovery), wifi off (but phone will automatically connect to home network if wifi can be turned on), not sure if usb debugging is on
What exactly I'm trying to do: get files and data from my phone to my PC (e.g. photos, contacts, notes, music) for later transfer to a new phone.
Details of the problem:
- The phone is pattern locked.
- The screen is cracked and totally unresponsive to touch.
- Upon pressing the power button or USB connection, the screen displays the lock screen. However, only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
- Upon USB connection to PC, the phone enters MTP mode. However, when attempting to access the phone's files from the
PC, nothing is displayed, because the lock screen has not been bypassed.
I'd very much rather not let go of the data on my phone, so I hope someone can help. Any thoughts?
Click to expand...
Click to collapse
Get a micro USB to OTG cable and connect a wired mouse. You can then use the mouse to draw your pattern and unlock the device. Then connect to PC and recover your data.
The Merovingian said:
Get a micro USB to OTG cable and connect a wired mouse. You can then use the mouse to draw your pattern and unlock the device. Then connect to PC and recover your data.
Click to expand...
Click to collapse
Thank you for your reply, but I've already tried that.
The_Pascuzzi said:
- only about the top third of the lock screen is visible on the lower part of the screen; only the top row of the lock pattern grid is shown.
- Upon USB connection to mouse via USB OTG cable, the screen displays only the first frame. That is, it will display where the cursor was when the display was turned on, but not any subsequent movement of the cursor.
Click to expand...
Click to collapse
At this point, the only other thing I can think of is those 5-in-1 OTG adapters that allow simultaneous mouse input and HDMI output, so I can see where my cursor is pointing via TV. The thing is they're hard to come by around here. They're not exactly cheap, either.
The_Pascuzzi said:
Thank you for your reply, but I've already tried that.
At this point, the only other thing I can think of is those 5-in-1 OTG adapters that allow simultaneous mouse input and HDMI output, so I can see where my cursor is pointing via TV. The thing is they're hard to come by around here. They're not exactly cheap, either.
Click to expand...
Click to collapse
Depending on the method required for your model number, you can try rooting and/or flashing custom recovery, use the custom recovery to create a nandroid backup and extract the data from the backup(backups made in TWRP recovery are almost impossible to extract valid data from), or while in recovery you can try using adb to pull the data you want or even do an adb backup then extract the data from the adb backup using something that can extract .tar/.rar files. You could even use adb with root to delete/modify the data stored for lockscreen then you can probably connect to PC normally and transfer whatever you're after.
I have a Pixel 4a that I dropped from coffee-table height onto a wooden floor. The phone landed on an edge and broke the internal screen. The outer glass is undamaged.
Initially there were rainbow lines all over the screen, but after abandoning it for a few days, now nothing shows up on the screen at all. Charged it overnight. Nothing. It does make the device a little warm, though. Powering it on produces no signs of life.
When I took it to uBreakiFix they checked for a minute and said since it doesn't respond to charging (no vibration) and doesn't seem to "power on", it probably has a dead motherboard as well.
However, when connecting it to a Windows laptop, it is reported as "Pixel 4a(5g)" in Settings>Devices, and an "MTP device" shows up in Device Manager.
Since I did not have File-Transfer as the default option for USB, and because ADB was not enabled prior to it breaking, I am left with no real way to test this device.
I also put another SIM into the phone and tried calling it, but it goes to voicemail.
Is this phone dead and ready for recycle-grave? Or is there any hope? Help is much appreciated!
Pull it apart. May have loose connectors.
See what visible damage is there.
No visible damage doesn't mean your in the clear but it's a start. Inspect the battery for swelling, a failed Li.
If it starts responding when you use a pencil eraser to gently push and flex the mobo different ways, push on the BGA chipsets, that's clear sign of a mobo solder fracture or broken trace. You can also try this with the phone together by putting pressure on the case at various points... don't go too nuts with it though.
urover said:
However, when connecting it to a Windows laptop, it is reported as "Pixel 4a(5g)" in Settings>Devices, and an "MTP device" shows up in Device Manager.
Since I did not have File-Transfer as the default option for USB, and because ADB was not enabled prior to it breaking, I am left with no real way to test this device.
Click to expand...
Click to collapse
you can do some things booting twrp (fastboot boot twrp.img) for your pixle 4a provided your phone bootloader is unlocked (fastboot flashing unlock vol down once then power to unlock without screen is the command). i can't remember if it wipes the phone or not. adb devices should see the phone once you boot up twrp. you should also be able to access the phone like a usb drive as well. if you are trying to pull data off it. make sure you have the latest google usb drivers installed from their website https://developer.android.com/studio/run/win-usb
this should give you some sort of start. to see if it even is responsive.