Hi guys, got a camera issue that I could use your advice on.
My rear camera freezes every second or so and then jumps and then freezes again, this as you would imagine makes taking photos near impossible. It will still take photos of reasonable quality but Its taking me around 20 seconds of messing around to get one photo. I've tried a third part app and the issue is still there, exactly the same. The issue is still there when recording video, but to a lesser extent ie it records fine but i get a jump or an artifact line every 3 seconds or so.
The front camera works perfectly and I'm on stock 4.1.2 Retail GB
So; has anyone had any similar experiences or know of a solution?
Thanks,
Jack
UPDATE: I was told by Motorola to do a full reset on the phone, this did not solve the problem
Souds like hardware problem.
tatazeuz said:
Souds like hardware problem.
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Its seems you're right, the nice people at Motorola have accepted it for repairs
My friends HTC One is experience some problems with recording video. It happened a couple weeks ago and has been broken since.
When you press record, the video/still buttons remain on the screen instead of changing to the red recording dot, and after about 5-10 seconds it just closes/crashes back to the home screen without having recorded anything. Strangely it does this in all video modes except slow motion. Slow motion video recording seems to work. It also takes stills fine. I've tried playing with various camera settings/combinations, but it just does the same thing every time. I tried closing all kinds of application, rebooting, etc. Nada,
I haven't done a hard reset yet because I'd rather see if there is a solution before going through the trouble of backing up everything and re-installing stuff.
Anyone else have this issue? Any solution to this?
wedouglas said:
My friends HTC One is experience some problems with recording video. It happened a couple weeks ago and has been broken since.
When you press record, the video/still buttons remain on the screen instead of changing to the red recording dot, and after about 5-10 seconds it just closes/crashes back to the home screen without having recorded anything. Strangely it does this in all video modes except slow motion. Slow motion video recording seems to work. It also takes stills fine. I've tried playing with various camera settings/combinations, but it just does the same thing every time. I tried closing all kinds of application, rebooting, etc. Nada,
I haven't done a hard reset yet because I'd rather see if there is a solution before going through the trouble of backing up everything and re-installing stuff.
Anyone else have this issue? Any solution to this?
Click to expand...
Click to collapse
There might be but you'll need to throw up some more info, like what you'd done before it stopped working and what ROM you're using etc. A reflash of whatever ROM should sort it out.
Anyone else having issues like this? As far as the camera cannot connect error I have read about people with that problem and I literally tried every single suggestion. I'm not a n00b so this is really bugging me (see what I did there) Anyway all of these pictures are with the same phone. On stock 5.1.1 I RARELY could connect to the camera. With Android M preview I can at least connect about 80% of the time. However, results aren't always good. Should I just suck it up and call and get it replaced? Or is the actual phone OK and I'm one of the unlucky guys with the camera bug.
jacobryan_c said:
Anyone else having issues like this? As far as the camera cannot connect error I have read about people with that problem and I literally tried every single suggestion. I'm not a n00b so this is really bugging me (see what I did there) Anyway all of these pictures are with the same phone. On stock 5.1.1 I RARELY could connect to the camera. With Android M preview I can at least connect about 80% of the time. However, results aren't always good. Should I just suck it up and call and get it replaced? Or is the actual phone OK and I'm one of the unlucky guys with the camera bug.
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I had to RMA mine because of the camera with same problems but my camera quit working completely.
do you have root? have you tried increasing your voltges, like 20-30mV?
renegaderon said:
I had to RMA mine because of the camera with same problems but my camera quit working completely.
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Same here. Had to RMA. Unable to connect and purple pixilation.
Thanks guys. Got mine swapped out at the store. Camera pops up right away and works awesome. Other things I noticed is that this new one perfectly fits my case mate folio case. The other power button must have been off by a little bit. This new one also got 50k+ on Antutu. I was lucky if the old one hit 43k.
Hi,
I am seriously considering returning this. Its so nearly great but my unit is suffering from the following:
1. Stuck on Android 8 and Feb update. See seperate thread.
2. Touch screen touch sensitivity has some real issues. Scrolling around will occasionally "jump" or reverse direction briefly. I see this a lot on cheaper Android devices.
3. The default notification sound is a ringtone that goes on for 20 seconds approx. I have to change this for every type of notification for every app.. Its maddening.
4. Camera is... meh. Good for the price, but a long way off the top tier.
5. Auto brightness isnt good. Changes too fast, too often. Its all over the place.
UPDATE! 6. Developer Options seem totally broken. Settings dont persist or they do and the UI doesn't remember selections. What a mess.
NOTE - there are lots of positives, but these are well covered elsewhere.
All in all... this feels like any other cheap-ish Android phone. Needs updates, and dont kid yourself that this is the bargain of the century. Its good value, but its clear where compromises have been made.
Lot of bluetooth issues with 8.1. Sound is lagging when paired to my Sony WH-1000XM2. Other devices might loose connection after a while and needing to be re-paired.
RealEvil said:
2. Touch screen touch sensitivity has some real issues. Scrolling around will occasionally "jump" or reverse direction briefly. I see this a lot on cheaper Android devices.
3. The default notification sound is a ringtone that goes on for 20 seconds approx. I have to change this for every type of notification for every app.. Its maddening.
Click to expand...
Click to collapse
2. Is the touchscreen a software issue?
3. Surely there has to be a better way of dealing with this notification ringtone? - Anyone got any ideas?
VonCrisp said:
3. Surely there has to be a better way of dealing with this notification ringtone? - Anyone got any ideas?
Click to expand...
Click to collapse
For 3, I may have solved this myself - there is a default notification sound option which can be changed from the 20 (approx) seconds ringtone. I changed this and still got 1 of the long notifications, but the rest were normal.
As for 2), hopefully this is a software issue. The touch panel has a firmware version which is why I am so keen to get the 8.1 update (as it *may* have a newer version?) as mine is stuck on older software.
I have problems over several apps:
- Instagram no sound in stories
- Snapchat video quality is very very poor and pixilated
- Camera Zoom in Instagram, Snapchat and Whatsapp sometimes works and sometimes not.
- Stock Camera app, sometimes there are glitches when the camera is switching from wide to tele in lowlight.
- Playstore and Recent apps window sometimes lags
Anyone else experiencing those bugs?
zFr3eak said:
I have problems over several apps:
- Instagram no sound in stories
- Snapchat video quality is very very poor and pixilated
- Camera Zoom in Instagram, Snapchat and Whatsapp sometimes works and sometimes not.
- Stock Camera app, sometimes there are glitches when the camera is switching from wide to tele in lowlight.
- Playstore and Recent apps window sometimes lags
Anyone else experiencing those bugs?
Click to expand...
Click to collapse
I just checked your first 3 issues, I don't have any of them. I didn't notice any glitches with the camera either yet, but I haven't tested it that much. Only thing is the lag when switching between recent apps, Playstore works fine though. Maybe try and clear the cache of the apps you have problems with? Or maybe you didn't update them?
chris_dis said:
I just checked your first 3 issues, I don't have any of them. I didn't notice any glitches with the camera either yet, but I haven't tested it that much. Only thing is the lag when switching between recent apps, Playstore works fine though. Maybe try and clear the cache of the apps you have problems with? Or maybe you didn't update them?
Click to expand...
Click to collapse
i just found out that my instagram audio is not working when i have my phone in vibration mode instead of ringing mode, although media volume is on max.
As soon as i change into ringing mode the sound in my instastories is working! Should be a software bug, but not sure if from instagram or nokia.
EDIT: are you able to do a smooth zooming in snapchat or only "1 step"? Because after reinstalling the app i was able to fully zoom in, exactly how i am used to it. Afterwards i started the stock camera app tapped the x2 button to zoom in. Then when i went back to snapchat i was only able to zoom "1 step" like i would press the x2 button in the camera app, instead of a continuous zoom.
My volume key temporary disabled after use instagram or some local apps. Uninstall TalkBack help me this. You guys who had trouble with sound should try.
I can agree to some of these issues.
The most annoying by far is the auto brightness. Sometimes when I unlock the phone it turns the brightness all the way down, even when I'm outside. Makes the screen all but unreadable. More interesting is that it makes the adjustment even though the auto-adjustment is turned off.
The bluetooth sound is choppy sometimes.
No complaints on the screen or the camera from me.
logon21 said:
My volume key temporary disabled after use instagram or some local apps. Uninstall TalkBack help me this. You guys who had trouble with sound should try.
Click to expand...
Click to collapse
Infact uninstalling talkback and a few other useless apps solved my instagram problem with no audio in the stories! Thanks for that hint. :good:
Spionas said:
I can agree to some of these issues.
The most annoying by far is the auto brightness. Sometimes when I unlock the phone it turns the brightness all the way down, even when I'm outside. Makes the screen all but unreadable. More interesting is that it makes the adjustment even though the auto-adjustment is turned off.
The bluetooth sound is choppy sometimes.
No complaints on the screen or the camera from me.
Click to expand...
Click to collapse
yeah, the auto brightness does not work as good as it should. Just had a 2 hours call with a bluetooth headset and everything was just fine! Maybe you could try a different protocol in the developer settings for bluetooth codec?
Hey everyone !
I received my N7P a few days ago and i noticed that everytime i record a video, this message pops up : "OZO audio is deactivated".
I live in France and this the European model.
Do you have the same problem ?
I noticed that they also removed the face unlock. Any news on that ?
Thanks for the support guys ! :good:
OC-Freak said:
Lot of bluetooth issues with 8.1. Sound is lagging when paired to my Sony . Other devices might loose connection after a while and needing to be re-paired.
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Click to collapse
Hey, I am curious about how the WH-1000XM2 sounds in nokia 7 plus. Is it better or worse than your other devices except for the lag?
I'm in the UK, just the received the phone and am also stuck with the 8.0 + Feb security patch. It's saying I'm up to date.
Also, is anyone else's system storage taking up 14GB? Should it be that big? It's already using 22% before I've even installed an app. Tried a factory reset and same thing.
Nocturnalizer said:
I'm in the UK, just the received the phone and am also stuck with the 8.0 + Feb security patch. It's saying I'm up to date.
Also, is anyone else's system storage taking up 14GB? Should it be that big? It's already using 22% before I've even installed an app. Tried a factory reset and same thing.
Click to expand...
Click to collapse
Same here with the system storage - 13 GB.
GREGDL08 said:
Hey everyone !
I received my N7P a few days ago and i noticed that everytime i record a video, this message pops up : "OZO audio is deactivated".
I live in France and this the European model.
Do you have the same problem ?
I noticed that they also removed the face unlock. Any news on that ?
Thanks for the support guys ! :good:
Click to expand...
Click to collapse
Face unlock = trusted face?
You can find trusted face in Settings>Security & location>smart lock>trusted face
trveller72 said:
Face unlock = trusted face?
You can find trusted face in Settings>Security & location>smart lock>trusted face
Click to expand...
Click to collapse
I don't have that. Sure you didn't misread "trusted place"?
emperor8696 said:
Hey, I am curious about how the WH-1000XM2 sounds in nokia 7 plus. Is it better or worse than your other devices except for the lag?
Click to expand...
Click to collapse
It is on par with my other phones as far as I can tell. Then again I'm not too picky on sound quality.
corpsus said:
I don't have that. Sure you didn't misread "trusted place"?
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Click to collapse
Nope, but I am still on 8.0. May be different on 8.1?
trveller72 said:
Nope, but I am still on 8.0. May be different on 8.1?
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Click to collapse
8.1 here. Not there anymore.
Anyone know how to turn off 'vibration' when you unlock with fingerprint scanner?
Thanks
Hello everyone.
Has anyone encountered this problem?
The phone decides to drop to 30fps when playing a 60fps video on YouTube, but somehow 60fps seems fine on portrait mode. This goes for YouTube Vanced as well. I also noticed Google Chrome has a noticeable stutter when playing videos on fullscreen. I'm running stable MIUI 12.5.1 Global. Never did any major tinkering like unlocking bootloader or rooting; only tinkering I did was debloating apps. I tried rebooting, turning off battery saver, turning off developer options, reinstalling apps, but the problem still persists.
Here's a video for reference.
Any given suggestions are welcome since I can't find any on the interwebs Thanks!
cjlabang said:
Hello everyone.
Has anyone encountered this problem?
The phone decides to drop to 30fps when playing a 60fps video on YouTube, but somehow 60fps seems fine on portrait mode. This goes for YouTube Vanced as well. I also noticed Google Chrome has a noticeable stutter when playing videos on fullscreen. I'm running stable MIUI 12.5.1 Global. Never did any major tinkering like unlocking bootloader or rooting; only tinkering I did was debloating apps. I tried rebooting, turning off battery saver, turning off developer options, reinstalling apps, but the problem still persists.
Here's a video for reference.
Any given suggestions are welcome since I can't find any on the interwebs Thanks!
Click to expand...
Click to collapse
It doesn't make sense but turning off dc dimming fixed it for me. Strange...
Speaw said:
It doesn't make sense but turning off dc dimming fixed it for me. Strange...
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Click to collapse
Thank you! I never thought about dc dimming being the cause. I was starting to believe I was the only one who had this problem. Well, no DC dimming for now til Xiaomi fixes this one lol.
cjlabang said:
Thank you! I never thought about dc dimming being the cause. I was starting to believe I was the only one who had this problem. Well, no DC dimming for now til Xiaomi fixes this one lol.
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Click to collapse
Thanks dude, worked for me and save the day
Speaw said:
It doesn't make sense but turning off dc dimming fixed it for me. Strange...
Click to expand...
Click to collapse
Maybe the analog hardware can't support that fast of frame rate... been nice if they had mentioned that limitation