Database Develop

The method of reproduce the touch screen problem is established. Confirm it!

1.Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insulated one, like rubber sheet and your Z1 has to be naked.(without any cases)
3.Wait 30sec or more.
4.Draw a line, and during drawing, touch the side panel. Left side and right side should be touched by two fingers. and cover of microUSB port and sim port should not be touched.
5.About 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This problem may be caused by bad insulating.
But I don't know this problem is occurred in all Z1s.
This problem of touch panel can be occurred variable timings.
People who playing games or using pattern lock will recognize this problem easily. but difficult for who Not playing games or Not using pattern lock.
This method can detect the potential error of your Z1 it looks no problem.
Please test your Z1. and if the problem is reproduced, you should go to store and make a claim!
and replaced one if you get, please re-test and report here.

router0520 said:
1. Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insurated one, like rubber sheet and your Z1 must be naked.(without any cases)
3.Wait 30sec or more.
4.Drow a line, and during drowing, touch the side panel. Side panel should be touched left side and right side by two fingers. and cover of microUSB port and sim port should not be touched.
5.For 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This plobrem caused by bad insurating.
But I don't know this ploblem is occurred in all Z1s.
Please confirm it.
Click to expand...
Click to collapse
confirmed in my case.. really bad...

router0520 said:
1. Turn on your display and wake app like the paintsoft.
2.Put your Z1 onto a insurated one, like rubber sheet and your Z1 must be naked.(without any cases)
3.Wait 30sec or more.
4.Drow a line, and during drowing, touch the side panel. Side panel should be touched left side and right side by two fingers. and cover of microUSB port and sim port should not be touched.
5.For 70-80%, You can reproduce the problem.
The movie is here
http://youtu.be/CeAw17LrdKE
This plobrem caused by bad insurating.
But I don't know this ploblem is occurred in all Z1s.
Please confirm it.
Click to expand...
Click to collapse
My Z1 also have this problem. After 40seconds i even didn't have to touch this two sides of phone.

For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
My question: this is a Hardware problem?

brapicoco said:
confirmed in my case.. really bad...
Click to expand...
Click to collapse
This ploblem can solve by updating the driver software. like Xperia tabletZ.
Hang in there!

In the next week i will buy this phone when i have enough money.
How often come the problem?
Sent from my Optimus 4X HD using xda premium

eclyptos said:
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
My question: this is a Hardware problem?
Click to expand...
Click to collapse
I think hardware. but can be solved by software.
The touch panel is too sensitive?

orzech.miron said:
My Z1 also have this problem. After 40seconds i even didn't have to touch this two sides of phone.
Click to expand...
Click to collapse
Yes. Sometime it is occurred without touching side panel.
Already reported a lot in japan.

router0520 said:
I think hardware.
Click to expand...
Click to collapse
This is bad, so the Flagship Device is comming to be a Crap Device.
router0520 said:
..but can be solved by software.
The touch panel is too sensitive?
Click to expand...
Click to collapse
How it's possible the problem of the touch screen is because is too sensitive? I hope there is a solution via software but for there is some lack of insulated between the touch screen and the rest of the phone. That why when you touch the frame the touch respond very badly.

eclyptos said:
This is bad, so the Flagship Device is comming to be a Crap Device.
How it's possible the problem of the touch screen is because is too sensitive? I hope there is a solution via software but for there is some lack of insulated between the touch screen and the rest of the phone. That why when you touch the frame the touch respond very badly.
Click to expand...
Click to collapse
I think the screen react to very few electrostatic.like touching side panel.
so to make less sharp ,It will be ok. perhaps.

Confirm the problem in my device, hopefully a fix can be found, mine ain't so bad I guess cos it happens only when I press the sides
Sent from my C6903 using Tapatalk

Tried this several times on my Z1 (C6903 bought at launch) and i wasnot be able to reproduce this issue. Seems like this issue is only a problem on some devices.

veghov said:
Tried this several times on my Z1 (C6903 bought at launch) and i wasnot be able to reproduce this issue. Seems like this issue is only a problem on some devices.
Click to expand...
Click to collapse
Actually, It is reported that replaced one has this issue too in Japan.
Sony don't recognize this issue yet!

I did a video by myself and I don't get it! Where is the problem? I mean where is the problem causing the touch screen failing to work. The only 1 thing what I am sure is if I leave the phone for 20, 30 seconds the issue show up with my touch screen with or without touch the aluminum frame.
Link: https://www.youtube.com/watch?v=nNV_jat9Z5Y

eclyptos said:
I did a video by myself and I don't get it! Where is the problem? I mean where is the problem causing the touch screen failing to work. The only 1 thing what I am sure is if I leave the phone for 20, 30 seconds the issue show up with my touch screen with or without touch the aluminum frame.
Link: https://www.youtube.com/watch?v=nNV_jat9Z5Y
Click to expand...
Click to collapse
How bad it is ....nnn

router0520 said:
How bad it is ....nnn
Click to expand...
Click to collapse
I really hope that this can be fixed. I think this is a hardware defect. much like with the N7 2013 fiasco

router0520 said:
Yes. Sometime it is occurred without touching side panel.
Already reported a lot in japan.
Click to expand...
Click to collapse
Yes I would like to confirm this as well. I didn't even have to touch the side panel.

nizarnoor said:
Yes I would like to confirm this as well. I didn't even have to touch the side panel.
Click to expand...
Click to collapse
I can attest to this one as well. Issue occurs especially when gaming and prolonged touch on the screen and without even touch the side panel.

brapicoco said:
I can attest to this one as well. Issue occurs especially when gaming and prolonged touch on the screen and without even touch the side panel.
Click to expand...
Click to collapse
Exactly, I think we are close. The problem appear after long or prolonged use with the touch screen.

No issues here, i tested for like 20 minutes and its perfect here
No issues with games, paint or the service test
So maybe the C6906 doesn't have it?
Sent from my C6906 using Tapatalk

Anyone facing ghost touch on rooted 4.4?

I have unlocked and rooted with the latest 4.4 but have been facing lot of ghost touch, over heating and freeze. Is anyone else facing the same issues with their z1?

ravi_buz said:
I have unlocked and rooted with the latest 4.4 but have been facing lot of ghost touch, over heating and freeze. Is anyone else facing the same issues with their z1?
Click to expand...
Click to collapse
I haven't as yet but I did notice that the touch screen issue I had where my finger / thumb would lose contact briefly with the screen.
Hasn't happened a lot and holding the metal frame fixes it.
What youre describing could be a knock on effect of the new firmware having a higher sensitivity to the previous firmwares, I know Sony were aware of the touchscreen issue that people were facing and there was a fix where you could alter the sensitivity of the touch screen.
Could be that your touchscreen is set too high for your device in particular, either that or it's a problem with the touchscreen or even some dirt.
Give it a good old clean and a few reboots.
All the above is speculation of course, just having a stab at it for you m8.
Not sure where that thread is about the touchscreen but it's definitely in the Z1 forum.

dladz said:
I haven't as yet but I did notice that the touch screen issue I had where my finger / thumb would lose contact briefly with the screen.
Hasn't happened a lot and holding the metal frame fixes it.
What youre describing could be a knock on effect of the new firmware having a higher sensitivity to the previous firmwares, I know Sony were aware of the touchscreen issue that people were facing and there was a fix where you could alter the sensitivity of the touch screen.
Could be that your touchscreen is set too high for your device in particular, either that or it's a problem with the touchscreen or even some dirt.
Give it a good old clean and a few reboots.
All the above is speculation of course, just having a stab at it for you m8.
Not sure where that thread is about the touchscreen but it's definitely in the Z1 forum.
Click to expand...
Click to collapse
Cleaned it and rebooted. Din have this problem before rooting..but as soon as i rooted i started seeing these things happpen

ravi_buz said:
Cleaned it and rebooted. Din have this problem before rooting..but as soon as i rooted i started seeing these things happpen
Click to expand...
Click to collapse
So on the base that you were on you didn't have any issues, Rooting itself will not cause this issue.
What base were you on prior to rooting and what are you on now?

dladz said:
What youre describing could be a knock on effect of the new firmware having a higher sensitivity to the previous firmwares, I know Sony were aware of the touchscreen issue that people were facing and there was a fix where you could alter the sensitivity of the touch screen..
Click to expand...
Click to collapse
How can I alter the sensitivity of the Touch Screen?
EDIT: sorry, I forgot you don't know where it is..
---------- Post added at 02:32 PM ---------- Previous post was at 02:23 PM ----------
ravi_buz said:
Cleaned it and rebooted. Din have this problem before rooting..but as soon as i rooted i started seeing these things happpen
Click to expand...
Click to collapse
Same here, after rooting mine, it starts again the touch screen to respond strange, but not a big problem. Did not had this on .136.
dladz said:
So on the base that you were on you didn't have any issues, Rooting itself will not cause this issue.
What base were you on prior to rooting and what are you on now?
Click to expand...
Click to collapse
Actually Rooting can cause the issue because the Pre-Rooted version can be different from the original one installed on our phone.
After I received the phone from Repair they updated the Software and then I updated to .136 officially and the issue disappear, never had even a bit of it. Then I rooted, but to do so I used a different Base, NUT use the Frence region I think, and after that on mine .136 the problem with Touch Screen appear again, not badly, all is fine but sometime it skips something.
So I think it's really related to the Software and the all the phone have a specific Base.

eclyptos said:
Actually Rooting can cause the issue because the Pre-Rooted version can be different from the original one installed on our phone.
After I received the phone from Repair they updated the Software and then I updated to .136 officially and the issue disappear, never had even a bit of it. Then I rooted, but to do so I used a different Base, NUT use the Frence region I think, and after that on mine .136 the problem with Touch Screen appear again, not badly, all is fine but sometime it skips something.
So I think it's really related to the Software and the all the phone have a specific Base.
Click to expand...
Click to collapse
Then it would be down to the rom and not the rooting process, rooting alone won't affect the touchscreen m8.
The Rom could though.

dladz said:
Then it would be down to the rom and not the rooting process, rooting alone won't affect the touchscreen m8.
The Rom could though.
Click to expand...
Click to collapse
Of Course.

i have not experienced ghost touch but i did experience the screen failing to register two finger touch sometimes.
what i mean by that is when u quickly touch another part of the screen after its been touched it would register it as a swipe.
very annoying when typing keyboard or even pressing key pin on lockscreen.
i reproduced this in touch test and
once it registers as a faulty swipe while holding down the touch
it keeps registering swipe wherever the other finger presses untill i stop touching.
also when i installed a fresh rom it seems that the touch is very sensitive.
i tried this out http://forum.xda-developers.com/showthread.php?t=2691849
its not a fix but it helps out.

I think i have drilled down to the cause for this issue.
1. I started mounting my phone on my motorbike and ride. Due to excessive vibration the screen might have started acting out.
2. I also read that x alert causes this.
I have locked bootloder and installed stock ROM. Lets see whats happens

ravi_buz said:
I think i have drilled down to the cause for this issue.
1. I started mounting my phone on my motorbike and ride. Due to excessive vibration the screen might have started acting out.
Click to expand...
Click to collapse
I don't think this cause the issue.
ravi_buz said:
2. I also read that x alert causes this.
Click to expand...
Click to collapse
What is that or where it is?

Been trying to find that adjustment you can make for the touchscreen but can't find it. Its an adjustment of a file within android which deals with how sensitive the touch screen is. Buggered if I can find it though. I commented on it too. Eluded me.
Sent from my C6903 using XDA Premium 4 mobile app

dladz said:
Been trying to find that adjustment you can make for the touchscreen but can't find it. Its an adjustment of a file within android which deals with how sensitive the touch screen is. Buggered if I can find it though. I commented on it too. Eluded me.
Sent from my C6903 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Maybe that Calibration.ini file magically can help?
BTW, if you find that thread let me know because I am interested too in changing the sensitivity, I will like to play with that.

eclyptos said:
Maybe that Calibration.ini file magically can help?
BTW, if you find that thread let me know because I am interested too in changing the sensitivity, I will like to play with that.
Click to expand...
Click to collapse
Will do m8.

dladz said:
Will do m8.
Click to expand...
Click to collapse
I would definitely be interested in this as well so could you please inform me as soon as you find something? Thanks

I am unable to pin point the problem.
1. Its not bcoz of root/boot loader
2. Not bcoz of mouting it on my bike. Infact when i mount it, it functions normally.
3. Ghost touch worsens when i play clash of clans but it is there other times too.
So its either bcoz of over heating (games make the phone heat a lot) or water entered it or i am not sure.

http://forum.xda-developers.com/showpost.php?p=51742613&postcount=8
He found my thread
I always surf the forums and check out what is happening, and this thread did catch my eye
I don't like to think that the touch screen issue is hardware related. I really hope it isn't.
Don't put your heart on this 'fix', as I have lost faith in it myself...
I'm going to post there now as well, to tell people what I have said here.

Sony Xperia Z1 problem with the Battery, Touchscreen and Overheating

Hello guys, how're you doing?
My Sony Xperia z1 started making me mad due to several problems.
PS: I'm running android 5.1.
1- Erratic touchscreen:
the touchscreen sometimes starts moving things (open app or notification bar etc...) without touching it
2- Battery
sometimes the battery drop by 10% or 15% randomly
3- Overheating:
my phone became hot after 2 minutes or using the camera!
so, I'm wondering if someone could help me fix one of those problems
sorry for my bad english
Thank in advance

ok, the camera overheating is normal if you're using it for long time, the battery may be for time of use this phone is 4 years old and battery begin to fail try some app to calibrate it if doesn't work replace it and screen touch have you change the screen? if change try to put a black wallpaper and test if the problem persist when you go to home( in developer options check the "show inputs" option and check), and try a stock rom to verify if problems remains.

itemmaster said:
ok, the camera overheating is normal if you're using it for long time, the battery may be for time of use this phone is 4 years old and battery begin to fail try some app to calibrate it if doesn't work replace it and screen touch have you change the screen? if change try to put a black wallpaper and test if the problem persist when you go to home( in developer options check the "show inputs" option and check), and try a stock rom to verify if problems remains.
Click to expand...
Click to collapse
thank you for the reply bro!
1- The battery is JUST 2 years old!
2- My friend's Z1 start overheating after 10 minutes of using the camera, which is soo good. My phone is overheating after 2 minutes!
3 I'm using an original Rom, I'm not familiar with CFW on Sony! I tried the developpers option and found some problems in the corners of the screen and the phone ramdomly rebooted while I was testing it.

try to flash and do a full wipe then test it again if keeps the same it's probably a hardware problem, the touch can be minimize with screen protector but the battery an camera it's hard to manage.
sorry for my bad English it's not my native language

itemmaster said:
try to flash and do a full wipe then test it again if keeps the same it's probably a hardware problem, the touch can be minimize with screen protector but the battery an camera it's hard to manage.
sorry for my bad English it's not my native language
Click to expand...
Click to collapse
Allright bro, I'll give it a try. Actually, am not using a screen protector because I'm looking to fix this problem before buying a new screen protector.

I'm having the same problem with my touchscreen, I can't use the phone for more than 5 minutes without having the need to turn it off and on again to go back to normal. This is making me very mad that I'm considering to change my phone to any deep **** cheap phone that has a good screen that I can use normally..
I don't know if it's a software related or hardware, I flashed stock frimware many times and nothing changed, I recently had an urge idea to remove the stock screen protector (that has sony logo) hoping that the problem will get solved, but I guess it won't..
If anyone has an idea to solve this I and OP would be very grateful..

the screen touch is a hardware problem try to lower screen brightness and put a dark screensaver, it's somehow related with the contrast of the screen but not sure how to solve it completely the previously and a screen protector only make it usable but don't solve completely the issue.
sorry but that's all I know

Problem after Screen Replacement

Hi Guys,
I have a very strange problem after i replaced the Screen on my OP3.
My Phone shuttered a few days ago and i bought an replacement screen on ebay for about 85€, price is okay.
So after i (carefully!) replaced the old one, everything seems working fine, BUT everytime i hit Standy, the Screen stays black. But the Phone still on and working fine, the two LEDs from the botton Buttons also working, vibrates etc. (but you cant see anything).
After disconnecting the Battery and connect it again, the Display works again till i hit the Standby Button.
Phone Motherboards seems fine, because i put in back the broken Display and the issue is gone!
Does anybody knows if this is a Hardware issue from the new Screen, or a software Problem (cache etc. idk)
I hope someone can help me or heard from such a problem.
Cheers Robin
Ps. sorry for my bad english

Hi man,
I have the same problem. Did you find a solution yet?
Thanks

NDA038 said:
Hi man,
I have the same problem. Did you find a solution yet?
Thanks
Click to expand...
Click to collapse
Unfortunately not, i contacted the Seller.
What kind of Screen did you get? Maybe you find a Modelnumber or can show me the Link where you bought yours.
What are your next steps?

rbn51 said:
Unfortunately not, i contacted the Seller.
What kind of Screen did you get? Maybe you find a Modelnumber or can show me the Link where you bought yours.
What are your next steps?
Click to expand...
Click to collapse
Same problem for me too.

i have similar problems with custom roms, current stock firmware works just fine but few custom rom's that i have tried all have this blank screen problem. First i tought it is proximity sensor releated but test showed that it worked fine so it was something else. I guess i have to buy better replacement screen or just use stock rom.

i too have this problem but i do have a backup of a aospa rom something like that and the screen comes on everytime i press button but not on most of the other custom rom,do any of you know which roms it works on apart from stock that i can use thanks in advance

I think oneplus does something that makes the screens work that the ebay sellers don't.

CrazyBenjy9 said:
I think oneplus does something that makes the screens work that the ebay sellers don't.
Click to expand...
Click to collapse
Probably a driver issue. Flash stock 5.0.5 and then a custom ROM and check whether the issue is resolved.

tnsmani said:
Probably a driver issue. Flash stock 5.0.5 and then a custom ROM and check whether the issue is resolved.
Click to expand...
Click to collapse
if i flash stock 5.0.5 wont that wipe everything including twrp and i dont want to do that im on theone3os rom at moment based on 5.0.5 wont that be the same?if not how do i flash 5.0.5 plz
---------- Post added at 12:21 PM ---------- Previous post was at 12:03 PM ----------

ireaper4592 said:
if i flash stock 5.0.5 wont that wipe everything including twrp and i dont want to do that im on theone3os rom at moment based on 5.0.5 wont that be the same?if not how do i flash 5.0.5 plz
---------- Post added at 12:21 PM ---------- Previous post was at 12:03 PM ----------
Click to expand...
Click to collapse
By flashing 5.0.5, your internal storage will not be wiped. TWRP will be replaced with stock recovery. To avoid that, don't boot into system immediately after flashing ROM. Flash TWRP after the ROM and for good measure, flash Magisk and then boot to system. TWRP will be intact.
Any ROM that is not OOS, is modified by the Dev, however slightly, and it is not stock.

Hi all!
I have a similar problem.
After replacing my screen (LCD Display Screen Touch Digitizer + Frame) with a cheap one paid 28 euro on ebay I'm having a wierd issue.
Initially I had my proximity sensor not working so I had to disable poket mode in order to use it.
After that I noticed that everything else is working properly until I lock the screen, then touch screen stop working.
This shouldn't be an hardware problem because everytime I boot it on first time touch screen is working until I lock the screen, and no matters if I use stand-by button or double tap on fingerprint sensor or just wait.
I'm on stock OOS beta and also with other kernel touch is not working after locking the screen.
Also in stock TWRP touch is not working, now I fix this problem using blu_spark TWRP, with this one touch is working also after locking screen on recovery.
Anyone with this issue? It's really weird
adding screenshot taken from OnePlus manual test using *#808# from phone app

Solved: Touch screen not working after power off/on
Hi,
I just had the same issue...I could solve it be de-activating the gestures at screen-off ("Gesten bei ausgeschaltetem Bildschirm" on my german mobile). I now miss the double-tap to wake the screen, and the "O" for starting the camera, but at least the touchscreen works now
Hope this helps!
However, the screen needs now >1s to turn on when pressing the power button - seems the cheap modules have some issues here
pakit999 said:
Hi all!
I have a similar problem.
After replacing my screen (LCD Display Screen Touch Digitizer + Frame) with a cheap one paid 28 euro on ebay I'm having a wierd issue.
Initially I had my proximity sensor not working so I had to disable poket mode in order to use it.
After that I noticed that everything else is working properly until I lock the screen, then touch screen stop working.
This shouldn't be an hardware problem because everytime I boot it on first time touch screen is working until I lock the screen, and no matters if I use stand-by button or double tap on fingerprint sensor or just wait.
I'm on stock OOS beta and also with other kernel touch is not working after locking the screen.
Also in stock TWRP touch is not working, now I fix this problem using blu_spark TWRP, with this one touch is working also after locking screen on recovery.
Anyone with this issue? It's really weird
adding screenshot taken from OnePlus manual test using *#808# from phone app
Click to expand...
Click to collapse

Thanks @lattemacchiato for your hint!
I've just find out same solution but after a complete restock and flashing back my Oxygen OS and Lineage OS after that.
I also have same latency on screen wake, and still have proximity sensor like "always covered".
For reference, this is the link of screen I bought:
https://www.ebay.com/itm/113175353134

Meanwhile, I bought another display (more expensive one), which does not have those problems
Search ebay for "ONEPLUS-3-Three-A3000-A3003-Display-LCD-Komplett-Einheit-Rahmen-Schwarz", about 80€.

Black screen solution
Just change proximity sensor rubber problem will be solve...

I too have the same problem... Really want to install custom roms . Now currently is OOS 5.0.6

pakit999 said:
Hi all!
I have a similar problem.
After replacing my screen (LCD Display Screen Touch Digitizer + Frame) with a cheap one paid 28 euro on ebay I'm having a wierd issue.
Initially I had my proximity sensor not working so I had to disable poket mode in order to use it.
After that I noticed that everything else is working properly until I lock the screen, then touch screen stop working.
This shouldn't be an hardware problem because everytime I boot it on first time touch screen is working until I lock the screen, and no matters if I use stand-by button or double tap on fingerprint sensor or just wait.
I'm on stock OOS beta and also with other kernel touch is not working after locking the screen.
Also in stock TWRP touch is not working, now I fix this problem using blu_spark TWRP, with this one touch is working also after locking screen on recovery.
Anyone with this issue? It's really weird
adding screenshot taken from OnePlus manual test using *#808# from phone app
Click to expand...
Click to collapse
I'm having exactly the same story! I think Oneplus is playing a game here with the cheap screen sellers. Thanks for sharing this cuz I used blu_spark TWRP and it worked, and I will start now finding the rom that maybe works with this screen as this special version of TWRP did. Maybe if you have already found you can let me know
---------- Post added at 08:34 AM ---------- Previous post was at 08:30 AM ----------
hglyvfd said:
I'm having exactly the same story! I think Oneplus is playing a game here with the cheap screen sellers. Thanks for sharing this cuz I used blu_spark TWRP and it worked, and I will start now finding the rom that maybe works with this screen as this special version of TWRP did. Maybe if you have already found you can let me know
Click to expand...
Click to collapse
Oh people have already solved it up there haha, didn't see that. Thanks a lot guys.

hglyvfd said:
I'm having exactly the same story! I think Oneplus is playing a game here with the cheap screen sellers. Thanks for sharing this cuz I used blu_spark TWRP and it worked, and I will start now finding the rom that maybe works with this screen as this special version of TWRP did. Maybe if you have already found you can let me know
---------- Post added at 08:34 AM ---------- Previous post was at 08:30 AM ----------
Oh people have already solved it up there haha, didn't see that. Thanks a lot guys.
Click to expand...
Click to collapse
So I tried the solutions you gave above but they didn't solve it. I did something different and it seems that it solved it. I have enabled the Show taps option in the Developer options and it solved that. Cheers!

hglyvfd said:
So I tried the solutions you gave above but they didn't solve it. I did something different and it seems that it solved it. I have enabled the Show taps option in the Developer options and it solved that. Cheers!
Click to expand...
Click to collapse
this is going crazy now haha
I formatted my phone and i did the same thing again but it seems that the Show taps option (Show touches) wasn't the solution. Now, I'm trying to do what I did before, so I kept clicking on the power button till it jumped to the camera as a shortcut, then I managed to go back to the main menue and it worked. So, it's kind of screen going funny somehow. Anyway, sorry for my lots of replies
---------- Post added at 09:13 AM ---------- Previous post was at 09:10 AM ----------
hglyvfd said:
this is going crazy now haha
I formatted my phone and i did the same thing again but it seems that the Show taps option (Show touches) wasn't the solution. Now, I'm trying to do what I did before, so I kept clicking on the power button till it jumped to the camera as a shortcut, then I managed to go back to the main menue and it worked. So, it's kind of screen going funny somehow. Anyway, sorry for my lots of replies
Click to expand...
Click to collapse
It looks like the screen sensor is shifted a bit down below the real screen frame
---------- Post added at 09:27 AM ---------- Previous post was at 09:13 AM ----------
Oh, I was enabling and disabling the Show Touches and Touch Location options and something happened, the phone restarted by its own, and then the touchscreen started to seem to be better but when I lock it was still got frozen. maybe lots of clicking and enabling will calibrate it and make it better.

@hglyvfd
I understand that many people solved this issue by flashing the stock OOS. Why don't you try it?

Solved - Videos under water

Hi guys,
I'm not sure if this is a known issue but as I did not find any thread about it I just try to explain.
As our lovely P20 pro is/should be waterproof I tried to make some videos under water.
This is absolutely no problem and the results are stunning.
The only "problem" I have is when I start the video outside the water and while recording I put the phone into the water.
As soon as I put the phone into the water the recording ends and it switched automatically to the home screen.
I guess this is because the home button got in touch with the water.
But when I put the phone into the water first and then start the video then it is recording under water and also when I take the phone out of the water it remains recording.
I really appreciate if we could do this vice versa as well - start recording outside water and then dive into water.
Does anyone experience the same issue and come to a fix?
Thx for any feedback!

Underwater videos? You're a braver person than I.

I haven't found a fix myself. It's a shame. Samsung have an option to lock the touchscreen for this exact use.
I have found the P20 Pro is excellent in the water, multiple uses and perfect. Not many phones come out of water unscathed even water resistant ones.

Either brave or stupid......
Sent from my CLT-L29 using Tapatalk

sniper20 said:
Either brave or stupid......
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
no risk no fun!

The phone is perfectly capable of going underwater for extended periods of time.
Start the video then submerse, works for me.
Can't control screen underwater but it would work as expected.
---------- Post added at 01:54 AM ---------- Previous post was at 01:20 AM ----------
To the people worried about the phones ability to stay waterproof, unless you've dropped it and cracked something, you are totally safe. I wash my phone under the tap all the time..
Meant to be 30 mins for 1 meter.
I've done all day with 2 - 3 meters.
No problem at all.
My S5 did more but it got some sand in the mic hole, once it was out it was fine.
This is better made in every way.
It is essentially water proof, the OEM has to have restrictions, but they're overkill.

dladz said:
Start the video then submerse, works for me.
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Click to collapse
do you have any special settings activated for this?
On which software version are you?

tranduong said:
do you have any special settings activated for this?
On which software version are you?
Click to expand...
Click to collapse
It's been the same on all versions..
I disable the nav bar and only use the home button..
Besides that it's as yours would be.

Solution:
problem with stopping video recording when submersing into water is caused by the settings of the navigation keys.
Problem exists when I set the navigation to only homebutton.
Once I changed it to use virtual navigation bar or buttons then there is no problem with submersing.
learned something more about this phone today!

tranduong said:
Solution:
problem with stopping video recording when submersing into water is caused by the settings of the navigation keys.
Problem exists when I set the navigation to only homebutton.
Once I changed it to use virtual navigation bar or buttons then there is no problem with submersing.
learned something more about this phone today!
Click to expand...
Click to collapse
Hello, I am having the same issue, but I can not find the options you have mentioned. Are they still available in the latest firmware?

lukasig said:
Hello, I am having the same issue, but I can not find the options you have mentioned. Are they still available in the latest firmware?
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Click to collapse
Settings -> System -> System navigation or simply search for "navigation" in the Settings search bar.

Thank you, I was looking for something similar in the camera app settings.