[Q] Xiaomi mi3 screen touch not responding at all / unresponsive - Mi 3 Q&A, Help & Troubleshooting

Hi
I recently purchased mi3 from Flipkart India. It worked perfectly fine for 1.5 months.
Yesterday, I was using one of the app, touchdown [which I frequently use] for office mails, suddently my screen touch stopped working. After some attempts I thought of restarting it via hard key reboot [as touch was not working]. After reboot also, I touch was not working at all and I was not able to pass through the lock screen to home screen. I did a number of things but nothing helped
I then thought of formatting my mi3 via power down and volume up key, I entered recovery mode, cleared all cache and user data and rebooted the node. But sadly this also didnt help and the same problem remained after boot up
Can anyone suggest what to do? Should I take it customer or is there another wayout? Seems like touch sensor got disabled? Can anyone help me get out of this ****?
For information - I am using stable official latest version on mi3 released 2 months back in india

jaundier said:
Hi
I recently purchased mi3 from Flipkart India. It worked perfectly fine for 1.5 months.
Yesterday, I was using one of the app, touchdown [which I frequently use] for office mails, suddently my screen touch stopped working. After some attempts I thought of restarting it via hard key reboot [as touch was not working]. After reboot also, I touch was not working at all and I was not able to pass through the lock screen to home screen. I did a number of things but nothing helped
I then thought of formatting my mi3 via power down and volume up key, I entered recovery mode, cleared all cache and user data and rebooted the node. But sadly this also didnt help and the same problem remained after boot up
Can anyone suggest what to do? Should I take it customer or is there another wayout? Seems like touch sensor got disabled? Can anyone help me get out of this ****?
For information - I am using stable official latest version on mi3 released 2 months back in india
Click to expand...
Click to collapse
Although this might seem like a long procedure, but you can try flashing the stock chinese rom of miui v5 through fastboot and check. If not then go to service center to get a replacement or refund.
Press thanks if I helped

Facing same problem
jaundier said:
Hi
I recently purchased mi3 from Flipkart India. It worked perfectly fine for 1.5 months.
Yesterday, I was using one of the app, touchdown [which I frequently use] for office mails, suddently my screen touch stopped working. After some attempts I thought of restarting it via hard key reboot [as touch was not working]. After reboot also, I touch was not working at all and I was not able to pass through the lock screen to home screen. I did a number of things but nothing helped
I then thought of formatting my mi3 via power down and volume up key, I entered recovery mode, cleared all cache and user data and rebooted the node. But sadly this also didnt help and the same problem remained after boot up
Can anyone suggest what to do? Should I take it customer or is there another wayout? Seems like touch sensor got disabled? Can anyone help me get out of this ****?
For information - I am using stable official latest version on mi3 released 2 months back in india
Click to expand...
Click to collapse
Hi
I just wanted to know if your phone was replaced by xiaomi or not because since the last two days even i am facing the same problem on my redmi 1s.
Any help would be appreciated.
Thanks

Related

[Q] Help Pls!! Two Problems wid my Nexus One..

Everything was going fine on my Nexus One (CM 7.1) when 2 days back I dropped it. It wasnt a deadly drop. Just a casual one on the screen though. But nothing seemed to have hurt it badly, internally or externally.
After two hours it started restarting. After restarting it would be at desktop for 5 seconds and reboot again. it happened again and again. I flashed CM 7.1 over it. Same thing kept happening. Then i flashed CM 7.0.3. It worked. But i whenever i make a call the screen goes blank immediately and doesnt show up anything even after call is ended (by other person as i cannot). Even after call, i press all the available buttons but no life to it even though it is on.
I tried OxygeN1 rom. Its working good but the problem after every call continues.
Has anyone faced such a problem and any solution?
I noticed that i continue to face 5 second rebooting problem with CM 7.1 and Bugless Beast (by Peter Alfonso) Roms. Can anyone guess the reason?
My camera has also stopped working since then. Shows as
'Camera Error - cannot connect to camera'
Pls help with this also. Tried all the possibilities such as memory card format and other solutions on
Cannot go to HTC service center due to unlocked bootloader.
Pls help guys..need it badly.
I am facing the same problem.
I guess it has to do with proximity sensor not working.
I flashed MIUI ROM and in the settings there is an option to disable proximity sensor during call.
After this i am not seeing blank screen, but the camera still doesnt work!!
I had a similar problem after a drop.
Camera & flash had stopped working.
Nothing helped until I took it to the HTC Service Center.
They said some flex cable had to be replaced. Camera / flash working great after this.
My phone was an out of warranty Nexus One with an unlocked bootloader. They repaired it without a murmur!

[Q] strange touch / firmware problem

I have samsung galaxy tab p1000, india.
I am experiencing a problem with touch screen.
Once it starts working, it works perfectly fine with no glitches or any problem but once it goes to sleep mode, it may or may not recover from the sleep mode. When I press the power button, the screen comes but i m not able to unlock it or used.
Initially this problem used to occur rarely but now it is very rare to get my touch working.
I have tried hard reset / soft reset / changing the firmware (approx 20 times) but m not able to make the touchscreen working reliably.
Have also flashed miui ICS, aokp , firmware from samfirmware , tsar300, but no use.
As far as i appreciate this is a software glitch as the touch screen are not able to load everytime the tab wakes up. So, if some body could correct this problem or suggest a solution.... it would mean a lot ..
continue
I was just working out things. When i flashed stock firmware ddjm2, i had a comparatively stable system and improved touch response, although the frequency has reduced but the problem still exists. Any help would be apperciated, i am really frustrated,
thanx in advance
It may be a kernel issue. Have you tried Overcome's kernel/ROM?
tried overcome kernel also, no use.....
It sounds like a software/firmware problem, but if you're still having issues on stock kernel & ROM, it may be a hardware issue...I've never had any issues with touch on my tab...
bigz1981 said:
It sounds like a software/firmware problem, but if you're still having issues on stock kernel & ROM, it may be a hardware issue...I've never had any issues with touch on my tab...
Click to expand...
Click to collapse
thanx bigz1981, one more thing discovered today.
once i flashed fresh froyo 2.2, it works fine but when i connect it to internet, something is updated which results in touchscreen showing above abnormal behaviour. This time after installing the firmware, I switched off the network, lets see if this solves the problem. Nyways thanx for the advice.
Also, i now remember that previously I updated my "tsp update" by dialing that *#____#* number, Which had failed. All this may be result of that. Can you throw some light on TSP,
1. is it touch screen ******,
2. whats wrong in updating it.
3. Was it trying to update through internet, since I was not flashing anything at that time.
4. Is there anything known as touch screen firmware , from where can i update it.
Thanx dear, for all the effort putin by you.....
I also request some senior administrator of the forum to show some way in this darkness...
from the developers, i wanna know,like we have device drivers in case of computers ,
1. we must be having some drivers for thetouch screen ,???.
2. Can this driver be loaded everytime the tab wakes up from sleep.
3. Can we shift loading of this touch screen driver higher in the booting sequence.
I am not a android nerd, but i know some basics of windows. Please guide the correct way. Thanxxxx
Just another input for processing, around 8hrs earlier i had again flashed my tab with ddjm2 foryo2.2, and disconnected from internet. The tab worked fine. I operated it for around 40 times waking up from sleep. It worked perfectly except 4-5 times. I am not able to understand,, what is there that is spoiling the firmware, once it starts updating through internet.
Hello .....
i came up to the forum ....with some expectations .... . ....
moderators , administrators pl listen,....
I saw a similar thread, but try to download ILITEK Touch Utility from the Play Store & see if this helps with your issue.
Dear,
I have the same issue!! very odd. I was a long time without using my tab and then I found out this issue few weeks ago. I've installed 2 applications (angry birds space and juice defender) right before the issue, no new rom updates (I'm still using the euro rom update on my t-mobile tab done 2y ago), however not sure if any automatic update has been performed on the apps. After deleting these 2 apps, issue still persists.
Let me know if someone found a solution.
B. Regards,
Marcel
happened to me when google market is updated to google play

Nokia 7 Plus - Screen Freeze - Lock and Unlock to make it work

Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
It a hardware problem i believe. Coz even i had the same issue. I immediately sent it to service center which was luckily nearby my home. They took a video of that issue and sent it to Nokia for replacement. They approved my replacement and gave me a approval letter and requested me to visit the shop where i had purchased the phone. The shopkeeper took my old phone back along with all the accessories and approval letter and within 5 mins they gave me a new unit.(note: the service center person told me that if you have purchased the phone from a store then you have 14 days replacement guarantee in case if any issues persist post format or tests).
I have the same issue, tried all methods you mention to make it work normally without succes. I dont know if it is a touch hadware problem because it happens very ramdomly and works instantally and normally again if I lock and unlock the screen
Some days not happens, another days happens very frequent.
Another fact, every time I installs some Factory image (Android P developer preview, Android 8.1), the touch not give problem at all for aprox 2 days or more.
I'm very frustrated with this issue.
sid_25 said:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
Click to expand...
Click to collapse
This is the Nokia 7+ quality problem, go to the after-sales service to replace the screen for free.
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Tapas87 said:
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Click to expand...
Click to collapse
I think we can clearly consider this as a hardware problem in that case.
i have same problem with my Nokia 7+, I gave a chance to nokia but I'm already starting to change my mind, the bootloader can not be officially unlocked and now the problem with the touchscreen, a bit disappointed, I hope hmd solve these issues and if not, buh bye nokia.
sid_25 said:
I think we can clearly consider this as a hardware problem in that case.
Click to expand...
Click to collapse
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Tapas87 said:
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Click to expand...
Click to collapse
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Sent from my Nokia 7 plus using Tapatalk
bvanaerde said:
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Click to expand...
Click to collapse
Seriously ur device need a service centre
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Rowdyy Ronnie said:
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Click to expand...
Click to collapse
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Sent from my Nokia 7 plus using Tapatalk
spaha-bih said:
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Click to expand...
Click to collapse
Yes, it happens to me as well. Let say Chrome has 200mb cache and if I click on Clear Cache, device freezes.
I used to face this problem quite frequently, but I haven't seen it in quite a while. For this reason, I'm pretty sure it was a software related issue and not a hardware one, as a hardware problem would be unlikely to go away, but a software one could be fixed with updates.
It started to happen on ly device today. I have the august security patch and my model is ta 1055 so i don't think the problem is solved yet
Cleared chrome cache. Device freeze for 15 minutes and rebooted. On Pie dev 4
There are so many seemingly random issues with this phone, I can safely say that I hate it. I never know if it's going to take a call (unresponsive soft button), or if the person on the other end will be able to hear me (mic just randomly stops working at least once a week). Freezes a few times every day. Won't allow push email notifications after (or during) sleep, have to reboot. The list goes on......
Going to turn in my device for repairs. It's taken Nokia long enough to come up with a software solution. On the Nokia forums there are several people who were helped with a touch panel repair.
Sent from my Nokia 7 plus using Tapatalk
Already sent back the device for repairs twice, each time they sent it back with just a reinstall of an older Android version... claiming it would be fixed.
In Europe, there's no Nokia repair, so another party is taking care of the repairs. It seems like they are not really aware of the ongoing bugs/problems of the device, which makes it extremely difficult to get them to actually repair the device properly.
First time they even told me they "replaced defective hardware", when in fact the hardware was not touched at all.
I managed to record the issue with another device, and showed it to the vendor.
Now they're offering me a refund. It looks like this is the best option I can get from them.
Really sad though. I was hoping for them to just fix it. Apart from this problem, it is a really good device. There's not really a good alternative in the same price range.
Sent from my Nokia 7 plus using Tapatalk
Im having trouble unlocking my device, I tried the finger touch to unlock but it did not unlock and the phone is unresponsive even on pressing the power button. I tried to force restart by pressing and holding the powerup button and power nutton simultaneously but still no result. Also I could see a red led light at the lefthand side of speaker on top.
Note: The device was fully charged.
can someone help me with this Issue please

touchscreen is not working!

Hi guys
I just got my Xiaomi Mi9 (w/ android 10) a few days ago. It was okay and had no problem at all. However, this evening while I was using Google Photo, touch screen stopped working and I can't do anything with my phone no more. Except buttons on the sides, everything stops working. Reboot and factory reset didn't work.

Self Restart

I have got my Asus ROG Phone II for about 8 months and I have recently got some problems with the software. The phone suddenly turns off on it's own, when I am using it and stucks at the restarting process with Asus Logo and the loading bar on the lower side but doesn't open, even if I wait for a full whole hour. I have to press volume down + power off button to make it work again. I wanted to ask if any of you guys have got the same problem, or any clues how to solve it?
Well I had rooted my phone after a month of it's use and unrooted it. For about 2 Months before, my charging port stopped working and Asus Service Center fixed it, and I guess they somehow flashed my Phone, as I not don't have to download and install the new firmware. It was good in a way but I feel it is getting some lag during the use of certain apps and the problem which I mentioned earlier. I would be thankful and grateful for your replies.
Wishing all to stay safe and healthy
Fantasticooo said:
I have got my Asus ROG Phone II for about 8 months and I have recently got some problems with the software. The phone suddenly turns off on it's own, when I am using it and stucks at the restarting process with Asus Logo and the loading bar on the lower side but doesn't open, even if I wait for a full whole hour. I have to press volume down + power off button to make it work again. I wanted to ask if any of you guys have got the same problem, or any clues how to solve it?
Well I had rooted my phone after a month of it's use and unrooted it. For about 2 Months before, my charging port stopped working and Asus Service Center fixed it, and I guess they somehow flashed my Phone, as I not don't have to download and install the new firmware. It was good in a way but I feel it is getting some lag during the use of certain apps and the problem which I mentioned earlier. I would be thankful and grateful for your replies.
Wishing all to stay safe and healthy
Click to expand...
Click to collapse
Don't know what the problem is, but you've posted this in the wrong section!
I think I am in a similar situation. My phone's problem is that it kind of crash while booting up (stange lines shows on the screen like some glitch) , it doesnt boot up normally and it loops 3 to 4 times until it's left on a black screen. I am not sure of its status at this point for it is not responsive even to force restart (Vol down + Power) but it does work only once in a couple of minutes and proceeds to bootloop and back again to the black screen. I haven't rooted it but i did flash it from CN to WW which was successful and was using it perfectly for 4 months up until this situation. I dont know what exactly is the problem. Can anyone help me?
Same with me bro... Mines already bricked because of flashing it to the original version
Same here

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