So, i've had my att s5 for a few months now. It worked fine, no problems at all. But when I got Kitkat 4.4.4, every Google related refused to work. Play Store, Youtube, Chrome, you name it. I tried a whole list of things to try to fix it, including resetting time and date, uninstalling updates, clearing cache, the whole 9 yards. Now i've reset my phone to factory settings, which took a lot to do for me. So I select wifi, agree to the terms and conditions, then TRY to login to my Google account. But now it always tells me that it can't maintain a stable connection. All of my other devices work fine with my wifi, and I even went to a friend's house to try. No luck. At this point my phone is bricked, and need some help. If you have any idea whats going on, or how to fix it, please let me know. Thanks!
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Hello! i have an experia z (obviously) and a long while ago i changed my password on my google account. A few days ago, i was doing something (i dont remember what) and it said that it cannot access my google account. so i went into settings and removed the account and tried to relog in. but now all im getting is a screen saying it cannot get a stable connection to the server and asks me to use wifi for more stability. Sadly, i was already using wifi so i still went through the guided setup to select my wifi and try again. still didnt work. so i turned off wifi and used my 4g and it still wouldn't let me log in. So now im trying to troubleshoot ways to log in because i have none of my contacts and stuff like that.
it still lets me log into the account in the browser window and in the gmail app and in the email account setting in account. just not in the guided setup for making it the primary account. (i tried to add it as email and sync to think "just maybe it will work" but it only syncs emails :X)
my device is rooted and using stock rom
Here are things I've tried to do (some are from suggestions online that aparently helped others):
Reboot phone
remove data/cache from google play store
uninstall updates for google play
unchecking auto time
checking auto time
making sure time is right
checked for software updates
restarted phone, took sims card out and tried logging in
tried to log in through youtube app (which goes through the says black screened log in guide)
turned on airplane mode, turned off phone, turned it back on, then tried wifi and data again.
and i think that is all i have tried. But it tried alot of things so im not sure. Once again. i can log into the account on my phone in other places just not in this black windowed log in guide and yes im typing in the right password and username... i can add pictures if needed.
Bump also tried factory reset and going to website and did the trouble shooting guide. Still nothing
Bump threw phone at wall and drowned it in tub. Still not doing it
Also I called customer service. And like I assumed, all he did was tell me to reset cache and data and restart device. Then asked if I could try to factory reset and then couldn't find any other solutions. So im stuck
Hello!
The other day, after updating my Phone to ATT's latest firmware, I realized my root access had been removed. That was the least of my problems, however. I then realized that I couldn't use the Google Play store, as an error would show up saying No Connection. I learned it was a problem with freedom, so I attempted to fix it, but instead settled with wiping my device to get a new start. After backing up my data, I performed a factory reset, and began setting up the device.
Basically, what I'm building up to, is that when I attempted to sign in, an error came up saying Can't establish a reliable connection to the server. I have tried using 2 different WiFi connections and cellular data. I performed a factory reset both through the Samsung settings, and through the Android "Terminal" Accessed through Pressing Home and Volume up during start up. I have nowhere to turn! What can I do to regain connections to the Google servers, or convince my phone that it can connect?
Finncowbell said:
Hello!
The other day, after updating my Phone to ATT's latest firmware, I realized my root access had been removed. That was the least of my problems, however. I then realized that I couldn't use the Google Play store, as an error would show up saying No Connection. I learned it was a problem with freedom, so I attempted to fix it, but instead settled with wiping my device to get a new start. After backing up my data, I performed a factory reset, and began setting up the device.
Basically, what I'm building up to, is that when I attempted to sign in, an error came up saying Can't establish a reliable connection to the server. I have tried using 2 different WiFi connections and cellular data. I performed a factory reset both through the Samsung settings, and through the Android "Terminal" Accessed through Pressing Home and Volume up during start up. I have nowhere to turn! What can I do to regain connections to the Google servers, or convince my phone that it can connect?
Click to expand...
Click to collapse
Since you've already wiped your phone and don't have to worry about losing data I would just reflash the firmware.
http://forum.xda-developers.com/showthread.php?t=2892445
Devo7v said:
Since you've already wiped your phone and don't have to worry about losing data I would just reflash the firmware.
http://forum.xda-developers.com/showthread.php?t=2892445
Click to expand...
Click to collapse
Thanks, Trying it now, I'll respond with the outcome.
It worked great, thanks so much!
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Sounds exactly like the problem I had. Factory reseting the router took care of it for me though...
You can read my thread HERE
Gracon said:
Hello,
My wife and I are both having similar issues with wifi after updating our phones to lillipop. We can connect to the wifi, but apps that require a login or apps that have an optional login are giving errors saying that there is no network (Network issues, no connection, etc.)
Apps that don't work with wifi: Bank apps, Amazon apps, Twitch, Feedly, Speedtest.net, etc.
Apps that do work on wifi: Chrome, YouTube, Drive, Mail apps, etc.
If we turn off the wifi, everything works fine. We both are running stock phones, I've got the HK M8, and she's got an older M7. There are times when a few of the apps will work for a few minutes, but then the issues come back. My wife's phone is also able to connect to our work wifi, when there, some of the apps that don't work at home will consistently work, but not all of them
We've both been told by HTC to do factory resets and to flash the latest stock RUU. The issue remains even after doing this. I don't really want to do the next step of sending in our phones for 7 to 10 days while they "repair" them.
I've tried everything I can think of. I've also factory reset our router and tried every wifi channel and/or security option, hoping that it is an issue with my wifi router.
Does anyone have any idea of what I can try before having to mail HTC my phone?
Thanks for any help.
Click to expand...
Click to collapse
Hey there, i have been using an M8 for two months now and the problem that I have, which fits exactly the description of yours, is starting to annoying me. Every time I try to use these apps which need login I have to turn to mobile data to be able to do it. In my case, the issue that us affecting me the most, is with whatsapp, which even though I do can use, I cannot download media on wifi! (Neither pictures nor voice recordings).
It's a real pain in the neck to be doing this all the time, and I have two friends who also have m8s and are suffering from the same problems, so I guess it's something quite generic. Besides all the other android phones in my family work just fine with my router, so the problem is clearly mine. I think that HTC should have done something about it long time ago if it is such a common issue, considering that the price of the device is not cheap...
Anyway, my question is: have you been able to solve the problem? If you have, would you please take a min to share the solution? I would be deeply grateful!
Cheers and thanks in advance
I am using my HTC One M8 HK with lollipop update from the time they released and never had any problem with wifi. I use wifi wherever I go and no problem with anything. Try the following solutions:
1. Check the WiFi Router. Most of the times it is the problem with your router. Check if there is any restrictions or whitelist/blacklist of services.
2. You might be having some apps with whitelist/backlist running in the background. It could be your antivirus app, battery booster or Opera app, etc which does the wifi whitelist.
3. If you are using the sign-in wifi networks, make sure you signed in to the network using the browser window before opening the app.
4. If you are using the VPN (even in the wifi network) you won't be able to open the apps like Bank apps.
5. If the apps you installed are not supported in your country, you won't be able to access.
Try uninstalling and reinstalling the apps. Sometimes, when you upgrade to different OS partitions are not aligned properly. Reinstall and check.
Good luck
Been a premium user for 3 years, bought my Tab S2 yesterday, 8 inch. Downloaded Spotify, but it won't login.
Tried logging in and out, reinstalling, uninstalling, everything. I use my Facebook account which works fine, on my laptop and phone (LG G3) to access spotify, I've relogged on both these devices and it works perfectly.
Just on my tablet it refuses to login and is stuck on the "logging in screen" forever without change. I even contacted spotify help and support and told them my problems, they gave me a generic username and password to login with and it still didn't work, so it must be the tablet/operating system software.
I don't know what to do, maybe I should factory reset? But I've already synced everything with my google account.
Pls help
NVM it started working as soon as I switched wifi networks, that was weird. Can a mod please delete this thread?
Hi all,
Hi all, first time poster here, please highlight any indiscretions or mistakes in etiquette and I will address them going forward (forgiveness is appreciated!). I have also asked this question on the Android Central forum a couple of days back but have had no response yet.
I have a Galaxy Tab S2 - 8.0 inch screen size, 3GB RAM, 32GB Storage, Android 7.0 (Kernel Version 3.10.9-10949424). It's been absolutely fine for over a year, the only recent thing I can recall doing which may have some relevance is removal of the Airwatch Software and Agent which my previous employer used to manage devices connecting to their corporate network. No AV software is installed.
I first noticed the issue when trying to browse one of the regular newspaper sites I read in Chrome, I got the "Your connection is not private message", with the "NET::ERR_CERT_AUTHORITY_INVALID". I am not able to proceed to the site - I just get the "back to safety" option.
The problem is more wide reaching, some apps that require internet access do not work any more, Google Play thinks it is not connected to the internet. Some web sites do work however, and so do some apps. A standard Google search will not work. E-mail via the stock app and the Outlook app both work.
I searched through many websites and found the same advice and steps to attempt resolution in a number of places, I will highlight below what I have tried.
Resetting the time, from automatic to manual and back on a number of occasions, with reboots in between.
Have tried connecting to 3 different WiFi networks, all of which work fine with other Android devices and my Win 10 laptop.
Rebooted my home router.
I have cleared the Chrome cache / history multiple times.
I tried the stock browser, the same happens.
Disabled Chrome, rebooted.
Re-enabled Chrome back to it's default version.
Installed the Toaster app via an apk, but I have to admit I have no idea what to do with it.
Rebooted multiple times.
There are no user installed certificates to delete / remove.
Under Settings->General Management->Reset, I went for Reset Settings and Reset network settings, with reboots etc...
None of the above have worked, the only thing I haven't done is a factory reset, to avoid the pain of restoring everything, even with backups etc it's tedious.
Any other suggestions or advice on anything I missed would be most welcome please before I take that step, many thanks in advance.
Peter