Database Develop

Tiny bulge under SIM slot after 6 days

I just noticed this evening that I have a little bulge under my SIM slot. The rubber protrudes about 1mm, and is about 1/4" long. It happens to be exactly above where my ring finger rests when I hold my phone, as if my finger (over the past 6 days) has forced the separation. It's nothing a bumper or case won't fix -- but I don't have a bumper or a case.
Hopefully it's an isolated case **He naively says starting at the screen lift on his Nexus 7**

ralexand said:
I just noticed this evening that I have a little bulge under my SIM slot. The rubber protrudes about 1mm, and is about 1/4" long. It happens to be exactly above where my ring finger rests when I hold my phone, as if my finger (over the past 6 days) has forced the separation. It's nothing a bumper or case won't fix -- but I don't have a bumper or a case.
Hopefully it's an isolated case **He naively says starting at the screen lift on his Nexus 7**
Click to expand...
Click to collapse
I dont see it. Can you get a closer picture?
Sent from my GT-P7310 using xda premium

ctowne said:
I dont see it. Can you get a closer picture?
Sent from my GT-P7310 using xda premium
Click to expand...
Click to collapse
Buy specs mate. Or get a better monitor.

Oh nevermind I see it now. I would send it back. He said under so i was looking under. That is more like above it.
Sent from my GT-P7310 using xda premium

Looks like the rubber band warping. Not sim slot.
I ordered a nexus 4 and all I got was bo.

Yeah, that looks like a clear defect. I'd definitely have Google replace it.

I've had mine for over a week. It doesn't have that issue. Thank God.
That's a definite defect. Get a replacement ASAP.
Sent from my Nexus 7

At least it still works mine is lifeless

Hi
Might just be clip on the back cover that hasn't engaged. Can you clip it back in by squeezing the back at that point against the front?
Regards
Phil

PhilipL said:
Hi
Might just be clip on the back cover that hasn't engaged. Can you clip it back in by squeezing the back at that point against the front?
Regards
Phil
Click to expand...
Click to collapse
Nah, it's surprisingly stubborn. I've put quite a bit of pressure trying to "pop" it back into place to no avail. I really do hope this isn't a mass problem. I'm going to do an RMA (also have the rattle & hiss). The next one I'll have a case from Day 1.

Hi
ralexand said:
Nah, it's surprisingly stubborn. I've put quite a bit of pressure trying to "pop" it back into place to no avail. I really do hope this isn't a mass problem. I'm going to do an RMA (also have the rattle & hiss). The next one I'll have a case from Day 1.
Click to expand...
Click to collapse
The rattle is just the plastic lens in the camera related to auto focus, a lot of phones have the same rattle, search for "camera rattle". Hiss is caused by the DC-DC power converters in the phone, it's a known issue with low power equipment such as mobile phones, just do a search for the terms "dc dc converter audible noise". These are not faults, just side effects of the technology that most people will ignore or not notice.
Such is the variable nature of these components you may get another phone that appears better or just the same or even worse, but very likely the rattle will always be there as that is just how the cameras are at rest with nothing powering the magnetic servo of the lens.
Obviously the bulge in the side of the case shouldn't be there, certainly a reason to get it replaced.
Regards
Phil

OP - I finally received my phone yesterday and noticed that I too have the same little bulge. Mine is on the opposite side of the phone. It does look like it's just a clip that didn't engage. However, like you, I tried to push it in to no avail. Since there is nothing else wrong with my phone at all I am holding off on sending it in for an RMA because I'd be afraid to get a phone with worse defects. This one is so minimal that I can live with it. Especially since I REALLY have to look for it to see it.
With that said, I'm contemplating just removing the backing, which I have read is super easy (just remove the two screws at the bottom and the sim tray and it pops off). I was thinking about doing this to inspect that little section to see if something is just protruding a tiny bit that can be easily corrected. I'm going to wait until I see others have successfully removed the backing before attempting it myself.
Just wanted to let you know that you are not alone.
UPDATE: I called Play Support and told the rep about the issue. He said I'm not the first person to have the small bulge and recommended an RMA since it's considered a defect so I went that route.

I returned a Nexus 7 that had the same problem. There was no screen lift, so I hesitated, but after taking the back off and seeing that internal components were pressing the bezel outwards (and the screen had been attached onto the already-bent bezel, leaving the bulgey spot without any adhesive to speak of even if I could get the bezel straight) I decided I didn't want to wait for dust to start creeping in and took it back. Glad I did, my replacement was perfect. Hope you get the same result with a new N4 (whenever they get around to having a new one for you :| ).

Damn I have the buldge to Don't know if i'm just noticing or if it's been there all along. I've decided i can live with the tiny amount of hiss in the ear piece and the camera rattle (which i've been told and believe is normal and not a defect). Can't decide if this is something that'll worsen over time or just live with this in fear of getting a device with worse issues. DOH

marnel47 said:
Damn I have the buldge to Don't know if i'm just noticing or if it's been there all along. I've decided i can live with the tiny amount of hiss in the ear piece and the camera rattle (which i've been told and believe is normal and not a defect). Can't decide if this is something that'll worsen over time or just live with this in fear of getting a device with worse issues. DOH
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Click to collapse
Don't fret. I called Google about this issue since I have it too. The rep told me he had a few reports of this and recommended an RMA for it. It won't get worse but if it does bother you just call and have them send you a new one. The process is really easy. I've done this in the past with other Nexus devices as well. They send you a new one within 3-5 business days and put an auth charge on your card for the full price of the phone. Then, when you get the new phone you put the old one in the box and send it back to them. When they receive the phone they remove the auth hold. This way you are never left without a phone.

Anyone opened theirs up?
Sent from my Nexus 4

[Q] Replacing port caps, waterproof doors?

I have managed to somehow dent the micro sim cap/door, does the device need dis-assembly to replace?
I have found a place that stocks genuine parts, however after contacting Sony service center they want me to send the device away interstate, which seems ridiculous. Sony stated though "in order to keep waterproof integrity it is necessary to get the job done by technician".
Any thoughts or tips on replacing the door, is it just a matter of squeezing the rubbery ball through a slot(no pun intended)or is it more involved?
Regards

I wouldn't take a risk but that's just me. Especially if you're gonna be utilizing the waterproof part of the phone =)
Sent from my GT-N5100 using Tapatalk

I know, however, I dont want to send it away, the last time I sent away brand new device it returned to me with scratches and was obviously mishandled . We have quite a few Sony stores but none will deal directly with repairs, perhaps I have to make warranty claim. I have babied this device I dont even use it with sim card yet, it is my mp3 player only at night after work.
I can just see them charging me heaps for doing f-all more than swapping out a simple part. Surely this can be done without dis-assembly?

I dropped mine a couple of weeks ago, it landed on the micro sim flap as well and the dent was pretty bad.
It was, if I remember correctly, the xperia z ports could be pulled out and the replacement pushed back in. I've not see a breakdown of the z1 yet so I may be totally wrong this time around.

no the Z1 needsw to be pulled apart, I work at a mobile shop, the Xperias Z1 is a hell mission to pull apart, the flaps on the Z1, will break if you put them in without opening it
Ps:// http://www.xperiablog.net/2013/09/15/xperia-z1-disassembly-guide/

I just removed and replaced the door without disassembley it comes out very easily and goes back in very easily, problem solved. Save me $100 since shipping device is $20 and door replacement by tech is $80, what a rip off!
Disclaimer: Try at your own risk, however, I can say nearly 100% confidence that you wont have any problems.

Where abouts did you get the sim port door from please?

Just in stock http://www.witrigs.com/oem-usb-data...rs-replacement-parts-for-sony-xperia-z1-black
Sent from my C6903 using xda app-developers app
---------- Post added at 03:06 PM ---------- Previous post was at 03:02 PM ----------
To be honest my cover for the usb broke off It would fit firm when I would place it back I still used it under water my problem was it wasn't attached and in between charging I had to put the flap in my pocket and yes lost it lol
Sent from my C6903 using xda app-developers app

av4tar said:
Where abouts did you get the sim port door from please?
Click to expand...
Click to collapse
Theres a few places, here and here also.

I agree with letting the sony technicians handle it... Sure you could just easily swap the caps but the official technicians should pressure test it first for waterproofness before sending it back to you...

My daughter pulled on e of mine off the other day, it just pops back in very easily and the way it goes in means there is no need for a pressure test. The bit that keeps it attached to the device has nothing to do with the waterproofing.

I was not talking about that part of the cover... I was talking about the cover itself if it perfectly fits on the ports or if it has any dents or gaps that would compromise the waterproofness of the phone even 1/4 millimeter gap from that would really mess up your phone
gregbradley said:
My daughter pulled on e of mine off the other day, it just pops back in very easily and the way it goes in means there is no need for a pressure test. The bit that keeps it attached to the device has nothing to do with the waterproofing.
Click to expand...
Click to collapse

You say it pops in easily, is it that simple Greg. Not ordered mine yet. In hospital for a few days, probably do it in next day or two.
With the ends of the port that slot into the z1, has a triangle shapped lip, is it tough, malleable and pushes in easily?

Riyal said:
I was not talking about that part of the cover... I was talking about the cover itself if it perfectly fits on the ports or if it has any dents or gaps that would compromise the waterproofness of the phone even 1/4 millimeter gap from that would really mess up your phone
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Click to collapse
true, but don't we take those parts off every day when plugging in the charger/removing SD card etc, and don't we put them back fine ourselves....

My USB cover isn't sitting flush anymore, does anyone know of a UK supplier for a replacement flap? Anyone else who's flaps are no longer flush?!!
Cheers

Riyal said:
I agree with letting the sony technicians handle it... Sure you could just easily swap the caps but the official technicians should pressure test it first for waterproofness before sending it back to you...
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Click to collapse
Please! send device away for way over $100(for a $2 part!) where it will be most likely be sent back with scratches, mishandled by technicians, couriers and/or postal services at no less than a large shipping and handling premium (if you dont want to risk damage, ie insurances etc)
So you're looking at around $40 insured postage, $80 for repair plus another $40 return insured postage. I doubt theres any tests in terms of water, nitro or any other! There is no pressure test nor is there any evacuation test, its impossible!
The housing and port door components are mass produced by automated computer based programs that dont leave any room for error. There is certainly no testing in terms of pressure on the mass produced market devices, only the initial prototypes are tested and perfected then sent to production.
No issues with my replacement parts, Ive showered and washed down the device many times.

Glad that it's the case then! My only worries is if we buy it from 3rd party stores it isn't OEM(as I'm pretty sure sony wouldn't sell any parts of it's phone for retail) and it's not the same machine used by sony and there could be miscalculations or errors

homer285 said:
Please! send device away for way over $100(for a $2 part!) where it will be most likely be sent back with scratches, mishandled by technicians, couriers and/or postal services at no less than a large shipping and handling premium (if you dont want to risk damage, ie insurances etc)
So you're looking at around $40 insured postage, $80 for repair plus another $40 return insured postage. I doubt theres any tests in terms of water, nitro or any other! There is no pressure test nor is there any evacuation test, its impossible!
The housing and port door components are mass produced by automated computer based programs that dont leave any room for error. There is certainly no testing in terms of pressure on the mass produced market devices, only the initial prototypes are tested and perfected then sent to production.
No issues with my replacement parts, Ive showered and washed down the device many times.
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Click to collapse
Have you removed back cover, and still maintained the water proof ability?

VTSSDUDE said:
Have you removed back cover, and still maintained the water proof ability?
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Click to collapse
I will not do that! I saw screen light when I pull out my sd and usb cover caps and I am sure if the doors are open you will damage you phone. Fore sure the caps doors make the phone waterproof.

VTSSDUDE said:
Have you removed back cover, and still maintained the water proof ability?
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Click to collapse
Absolutely no need to remove the back housing, I can confirm the doors/caps pop out so easily and go back in just as easily with no issues, I have taken mine under water at least 20 times since replacing microSIM door. I purchased my replacement from Part4repair.com and it looks and functions just as the original did. The parts are tested prior to shipping. If you waste $100+ for a simple door/cap replacement then you're being robbed blind!

USB Flap not closing properly..

Had the phone for nearly two weeks.. Noticed the flap seems to open on its own this in turn taking away the "waterproof" abilities of the device.
Spoke to O2 UK and literally straight away the guy said they will be exchanging it.
I now have a courier coming tomorrow to swap the phones out so hopefully I don't get this issue again..
Can't fault the service from O2 here though they don't mess about!
Sent from my D5803 using XDA Free mobile app

That's disappointing...
I'm planning on getting the Z3 Compact through a friend going to America which frankly means that if I have any problems like these I won't be able to use the warranty and replace the device. Hopefully I won't have any problems.
One thing that can prevent problems with the USB flap is simply not using it, but rather charging via the magnetic port with a dock/cable/adapter.

Tuberomix said:
That's disappointing...
I'm planning on getting the Z3 Compact through a friend going to America which frankly means that if I have any problems like these I won't be able to use the warranty and replace the device. Hopefully I won't have any problems.
One thing that can prevent problems with the USB flap is simply not using it, but rather charging via the magnetic port with a dock/cable/adapter.
Click to expand...
Click to collapse
Shouldn't have to avoid using any part of the phone.. If it's not going to work properly I don't want it, no matter what it is I have bought..
Sent from my D5803 using XDA Free mobile app

pricey2009 said:
Shouldn't have to avoid using any part of the phone.. If it's not going to work properly I don't want it, no matter what it is I have bought..
Sent from my D5803 using XDA Free mobile app
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Yes that's fair enough. It's a shame if the USB flap really does have design issues or maybe it's just a rarer issue that unfortunately happened to you.

Tuberomix said:
Yes that's fair enough. It's a shame if the USB flap really does have design issues or maybe it's just a rarer issue that unfortunately happened to you.
Click to expand...
Click to collapse
Apparently it's not so rare, alot of people would seem to getting similar issues if you look on the Sony mobile forums..
I would advise everyone to check their units and make sure both flaps close properly..
If not your phone will not be waterproof and hence may die if you take it for a swim like they do on the adverts...
Sent from my D5803 using XDA Free mobile app

At the end of the day, the flaps are made of plastic which can and will bend if you don't take care when removing or make sure its not getting caught in anything while its off.
I'm not saying this is the case with everyone, but likely for most...

I'm in exactly the same boat. Bought the black version from Clove, arrived just under 2 weeks ago. For the last few days, I noticed the flap was loose when taking it out of my pocket, thought it was becoming loose while walking around. Closed the flap and left it on the table, few minutes later, it was loose again, so definitely a hardware problem. Gave the flap a clear with an earbud but no cigar. Nano SIM cover sits nice and tight
Really disappointed as I really like the phone and apart from this issue, it lives up to my expectations for both the hardware and software. Gonna be a pain going back to my Nexus 4 which I wiped clean in the expectation I'd be selling it soon >.<
Is it a case of replacing the flap or is there a bigger problem? Anyone had any experience with Clove returns? Will they ship out a new one before I return the faulty one - would make life easier as I can use the Sony PC Companion app to transfer all my stuff to the new one straight away

zer0day said:
I'm in exactly the same boat. Bought the black version from Clove, arrived just under 2 weeks ago. For the last few days, I noticed the flap was loose when taking it out of my pocket, thought it was becoming loose while walking around. Closed the flap and left it on the table, few minutes later, it was loose again, so definitely a hardware problem. Gave the flap a clear with an earbud but no cigar. Nano SIM cover sits nice and tight
Really disappointed as I really like the phone and apart from this issue, it lives up to my expectations for both the hardware and software. Gonna be a pain going back to my Nexus 4 which I wiped clean in the expectation I'd be selling it soon >.<
Is it a case of replacing the flap or is there a bigger problem? Anyone had any experience with Clove returns? Will they ship out a new one before I return the faulty one - would make life easier as I can use the Sony PC Companion app to transfer all my stuff to the new one straight away
Click to expand...
Click to collapse
Its obviously a known issue or they wouldn't exchange it so fast in my case..
As soon as I told them the issue, the first response was "you will have it exchanged on your doorstep Monday morning"
Sent from my GT-I9300 using XDA Free mobile app

Vodafone Germany exchanged mine within a week (door to door) because of that problem.
Seems to be at least a whole production batch with bad tolerance...

Well got my replacement today and the flap on this unit closes with a "click"
So, definitely check your device does this or else it is not waterproof and needs replacing like the one I had before..
Sent from my D5803 using XDA Free mobile app

Clove have agreed to do an exchange, apparently they've had others return it for the same problem. Hoping the next one is fine

zer0day said:
Clove have agreed to do an exchange, apparently they've had others return it for the same problem. Hoping the next one is fine
Click to expand...
Click to collapse
How long ago did you buy it?

OT: I really don't understand why Sony isn't providing magnetic cable in their original packages. My guess is that there will be a lot of people who will not be familiar with magnetic charging option and damage their flops during opening for charging.

spider1029 said:
OT: I really don't understand why Sony isn't providing magnetic cable in their original packages. My guess is that there will be a lot of people who will not be familiar with magnetic charging option and damage their flops during opening for charging.
Click to expand...
Click to collapse
There are no sony produced cables, only magnetic charging docks.. All the cables are third party only
Sent from my D5803 using XDA Free mobile app

How did the Z1/Z2 waterproof covers hold up over time? I would assume anything made of rubbery plastic is gonna stretch and deform slightly over time with repeated opening/closing and exposure to the elements, so I'm curious how long these phones actually stay waterproof.

Just to join the club, have the same issue with my z3c on usb port side, sim card cover is closed as it should be. I already changed my phone once because of display issue and on that one didn't noticed that covers problem. So now I have another irritating issue. Just to inform those who claim that it is bad handling cause, I don't even use this cover cause from the fisrst day of use i had the magnetic charger just because of that I don't have to open this cover and risk to damage it.
So now I have damaged covere which was opened only once, when I inserted my sd card .

New replacement flaps on eBay selling for £5
Sent from my D5803 using XDA Free mobile app

Have you tried it?
Sent from my D5803 using XDA Free mobile app

I got my Z3c from Mediamarkt and found out the flap of the SIM-card wasn't closing either. If you would press it, it would stay in place for a small minute and hops open. I decided to return it and ask for a new one, because I bought the phone because of the waterproofing. I picked up a new one in the store and luckily the flaps were OK. Sony could easily fix this problem by changing the flaps, the rubber seems a tiny bit too thick.

Can I remove the rubber from the USB flap and it will still close properly?

[Q] Problems with SIM Covering Flap

I have a Brand New phone where the SIM flap does NOT sit flush with the body of the phone.
The MicroUSB flap if fine and when viewing the screen cannot be seen. However, the SIM flap can be seen raised. If I push it back in it is flush for around 2-3 seconds and then it starts to protrude again!
Surely this will compromise the waterproofing???
I see other people are having problems but most of them where after 2-3 weeks. Mine is like this OUT OF THE BOX!!!
Your experiences?

Bump!

Me too.
Now I'm using the ultraslim cover from Puro and I think this helped reducing that.
Anyway you can try changing the flap, it's cheap and I saw that lot of people with this problem managed to solve in that way.

AndreDNA said:
Me too.
Now I'm using the ultraslim cover from Puro and I think this helped reducing that.
Anyway you can try changing the flap, it's cheap and I saw that lot of people with this problem managed to solve in that way.
Click to expand...
Click to collapse
I have the same problem but on the upper one. Where do you buy flaps? Sony told me to send it under warranty but not having the phone 3 weeks just to change a rubber piece seems stupid.

If you have this problem exchange the phone for a new one immediately.. I had this and o2 said it was a recognised fault with some units
Sent from my D5803 using XDA Premium HD app

With the cover on are you sure its tightly shut as water may get in...
Also... How easy are they to replace and where do you buy them from... May come in handy!

O2 are good... I bought mine from VERY.CO.UK!

search for them on ebay
http://www.ebay.co.uk/itm/4Color-Si...lePhonesCasesPouches&var=&hash=item2346a7dffd
these ones based in uk ...http://www.ebay.co.uk/itm/Genuine-S...K_Replacement_Parts_Tools&hash=item4d270a35f3
cheers:good:

AnGrY sCoTsMaN said:
search for them on ebay
http://www.ebay.co.uk/itm/4Color-Si...lePhonesCasesPouches&var=&hash=item2346a7dffd
these ones based in uk ...http://www.ebay.co.uk/itm/Genuine-S...K_Replacement_Parts_Tools&hash=item4d270a35f3
cheers:good:
Click to expand...
Click to collapse
My SIM flap protrudes about 1/3 of a mm, but I've held my phone under water for a few minutes and there were no bubbles emerging anywhere so I think I'm good for now.

AnGrY sCoTsMaN said:
search for them on ebay
http://www.ebay.co.uk/itm/4Color-Si...lePhonesCasesPouches&var=&hash=item2346a7dffd
these ones based in uk ...http://www.ebay.co.uk/itm/Genuine-S...K_Replacement_Parts_Tools&hash=item4d270a35f3
cheers:good:
Click to expand...
Click to collapse
Do you have a guide to change this part . How to disassemply and assembly the new Sim Cap Cover

wolfgart said:
Do you have a guide to change this part . How to disassemply and assembly the new Sim Cap Cover
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Click to collapse
dunno mate,by looking at them i'd imagine they just pull out....and you just plug the new ones in ?

wolfgart said:
Do you have a guide to change this part . How to disassemply and assembly the new Sim Cap Cover
Click to expand...
Click to collapse
take a look at this. looks really easy, actually.
https://www.youtube.com/watch?v=Iu5_xDvXQyU

OK, Just a quick update. Last night, I pushed the SIM Cover right in and wrapped about 3 rubber bands (top, middle & bottom of the flap) over the face of the phone to ensure that the flap remained in place when I let go of it.
When I took the rubber bands off this morning its a lot better.
I don't know if its a long term solution, but the flap does not seem to be protruding as much.... In fact it looks almost flush. :good: for now!

tmohammad said:
OK, Just a quick update. Last night, I pushed the SIM Cover right in and wrapped about 3 rubber bands (top, middle & bottom of the flap) over the face of the phone to ensure that the flap remained in place when I let go of it.
When I took the rubber bands off this morning its a lot better.
I don't know if its a long term solution, but the flap does not seem to be protruding as much.... In fact it looks almost flush. :good: for now!
Click to expand...
Click to collapse
this is my problem : https://www.dropbox.com/sh/qofci7kyq88bt2g/AAB6Bfryie68xSEFoGLWdjv8a?dl=0

Try the rubber band method... Push the bottom of the flap in and then place a rubber band on it and leave it overnight

For information I had the same issue when I received mine. I did not want to send it back and wait again for a new one so I used to push back the flap when I saw it open. Now, the flap remains closed and doesn't open anymore! I think it just need some time to fit correctly.
I have tried the waterproof test and everything was OK

AlexandreJoe said:
For information I had the same issue when I received mine. I did not want to send it back and wait again for a new one so I used to push back the flap when I saw it open. Now, the flap remains closed and doesn't open anymore! I think it just need some time to fit correctly.
I have tried the waterproof test and everything was OK
Click to expand...
Click to collapse
I'm too chicken to attempt the waterproof test!

You can test waterproofing without water:
1) close the flaps
2) dial *#*#7378423#*#* (7378423 = SERVICE)
3) service tests/pressure sensor
4) press on the screen with your finger, pressure will rise
5) open a flap, press, pressure does not rise

Phone falling apart

I have already requested a return with Google Play, as my Nexus 6 arrived with a scratched screen.
I also bought the official case, which is made by Casemate. It is a pain to fit, and recently I noticed that it was "bowing" around the middle. I decided to remove the case and refit it, and when I did, I noticed this:
20141223_200003 by Loconinja, on Flickr
The rear cover, which is non-removable, is coming away from the phone on both sides. This is quite worrying, as it looks like a design fault to me. I shall be studying my replacement handset with a fine eye...

That is crazy. I wonder if the case put so much pressure on the sides that it caused this to happen or if the device is just faulty.

Looks like you were sitting on the phone

ainen, that's what I think.

Smallsmx3 said:
Looks like you were sitting on the phone
Click to expand...
Click to collapse
I guess it can bend too
Sent from my HTC One_M8 using XDA Free mobile app

It has definitely not been sat on. It has lived in my jacket pocket only.

Moto didn't put enough adhesive on that unit.. So what you're experiencing is the end result of mass production failure.

Is the battery bulging up?

bradputt said:
Is the battery bulging up?
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Click to collapse
I don't think so. The plastic back cover appears to be stressed, so once the adhesive fails, it is "springing" up.

Anyone have camera issues where the camera jumps left and right constantly? Only happens when HDR+ mode is off.

I hope it's not a widespread issue. I've had mine since the first batch delivery (11/17) and mine is fine so far.