Phone seems to have frozen. - Xperia Z3 Compact Q&A, Help & Troubleshooting

Had it on charge, I believe it was roughly at around 85% as I'd checked it briefly before. Picked up the phone to unplug it, pressed the unlock button on the side to no response. Phone now seems completely unresponsive. There is even a flashing green notification top left but other than that the phone seems completely dead & unresponsive. Camera button won't work etc. Any ideas/suggestions short of taking it back?
Sent from my iPhone using Tapatalk

Panic over. Working again.
Sent from my iPhone using Tapatalk

Yeah, that happens to me as well from time to time.

ownprocess said:
Had it on charge, I believe it was roughly at around 85% as I'd checked it briefly before. Picked up the phone to unplug it, pressed the unlock button on the side to no response. Phone now seems completely unresponsive. There is even a flashing green notification top left but other than that the phone seems completely dead & unresponsive. Camera button won't work etc. Any ideas/suggestions short of taking it back?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Same thing happened to me, I thought it bricked or something.
What you're going to want to do is get some charge in it then hold the power button and the volume up button at the same time for a few seconds. This should reset and you should be good to go. . Hope it works.

Related

Nexus 4 Screen Wouldn't Turn On

Left my phone plugged in over night like a I always do. Woke up today and tried to turn the screen on but there was nothing. It wouldn't come on. Pressed the power button over and over but nothing. Tried a three finger reboot. Felt it vibrate signalling it rebooted. Still no screen.
Removed my bumper case to make sure I was pressing the button all the way down. Was able to get the little vibrate signal that the power menu prompt popped up but still no screen. Held the power button for 30 seconds. Still nothing.
Finally held down power button + volume up and the device rebooted and the boot animation came up. Screen works fine again.
So I guess the point of this post is to let people know my sets in case the encounter this problem. Hopefully it works for you as well and you don't have to send your device back.
efan3719 said:
Left my phone plugged in over night like a I always do. Woke up today and tried to turn the screen on but there was nothing. It wouldn't come on. Pressed the power button over and over but nothing. Tried a three finger reboot. Felt it vibrate signalling it rebooted. Still no screen.
Removed my bumper case to make sure I was pressing the button all the way down. Was able to get the little vibrate signal that the power menu prompt popped up but still no screen. Held the power button for 30 seconds. Still nothing.
Finally held down power button + volume up and the device rebooted and the boot animation came up. Screen works fine again.
So I guess the point of this post is to let people know my sets in case the encounter this problem. Hopefully it works for you as well and you don't have to send your device back.
Click to expand...
Click to collapse
I had a similar situation where I was toggling my nexus 4s brightness settings and when you have it at the darkest setting it is pitch black. Like there's no light on at all. I just had to hit the spot that I did before and bring the light settings back up. So maybe you can boot it up unlock it on the blank screen and two finger pull down and try pressing the light toggle?
apollohay said:
I had a similar situation where I was toggling my nexus 4s brightness settings and when you have it at the darkest setting it is pitch black. Like there's no light on at all. I just had to hit the spot that I did before and bring the light settings back up. So maybe you can boot it up unlock it on the blank screen and two finger pull down and try pressing the light toggle?
Click to expand...
Click to collapse
it was at ten percent brightness and the screen was completely unresponsive as far as i could tell. doing the power + volume up press made it reboot and return to normal.
efan3719 said:
Left my phone plugged in over night like a I always do. Woke up today and tried to turn the screen on but there was nothing. It wouldn't come on. Pressed the power button over and over but nothing. Tried a three finger reboot. Felt it vibrate signalling it rebooted. Still no screen.
Removed my bumper case to make sure I was pressing the button all the way down. Was able to get the little vibrate signal that the power menu prompt popped up but still no screen. Held the power button for 30 seconds. Still nothing.
Finally held down power button + volume up and the device rebooted and the boot animation came up. Screen works fine again.
So I guess the point of this post is to let people know my sets in case the encounter this problem. Hopefully it works for you as well and you don't have to send your device back.
Click to expand...
Click to collapse
Mine did that once too. Exact same thing happened. I was starting to get the feeling in my stomach where my phone had just died and then I hit a random set of buttons and saw the Google logo appear. Must be a software bug.
kingwaffle said:
Mine did that once too. Exact same thing happened. I was starting to get the feeling in my stomach where my phone had just died and then I hit a random set of buttons and saw the Google logo appear. Must be a software bug.
Click to expand...
Click to collapse
exactly the same here. felt like i had dropped a baby on it's head haha. i wish i knew a way to figure out what caused it.
My wife and I have been having the same issue, and I'm surprised that there's not more reports of this behavior The worst part is that I use my phone as an alarm, and the alarm won't go off if this happens in the night.
It has happened to me 3 times now, and 2 times in one day for my wife. Holding down the power button for ~20 seconds will cause the reboot, which is the good news. This morning after holding down the power button I noticed the notification light flashing red.
The phone appears to be still on, because if it happens overnight I will still see the white notification light flashing even though the screen won't turn on.
I had this problem on faux123 kernel on the second day after I got my Nexus 4.
Doesn't encounter it on franco.Kernel...
Sleep of death brozillas! Happens to all android phones. Happened to all my phones listed in my signature. You can reboot the device and you should be good. For the dude that's missing his alarm you should do a factory reset if you are stock or if you have root do not set your min cpu values to less than 3xx MHz.
Sent from my Nexus 4 using xda app-developers app
Same thing happened to me on my N4. Did a hard reboot and it came back on. Has happened at least twice since then, usually after being plugged in.
Sent from my Nexus 10 using XDA Premium HD app
Change chargers, cables. Make sure the charger is 5v 1.2a. Factory reset to stock.
If all that fails, RMA if you can.
Sent from my Nexus 4 using xda
I observed the same issue (going to standby, then cannot switch on within an hour) with my [just bought] Nexus 4 (latest 4.2.2 firmware OTA updated, nothing special in setup, second day of use).
Certainly must be difficult to say if it's hardware of software (that is, JB/drivers, since I cannot see how such issue can be caused by any virtual machine application) and when/if the latter will be fixed. I have another such great device already -- ASUS TF700 transformer, with similar "everything works, just reboots occasionally", which I think is enough for me
As with the ASUS Transformer case, I have trouble understanding: if it's the issue with all devices/firmware, although not too frequent -- then why everybody does not complain/return the units massively: the phone is pretty unusable if it cannot be relied upon. If it's just some isolated cases with particular units -- then what happened to QA/testing at LG...
So I guess I am going to return it while I can.
Too bad, good model otherwise, will have to see other phones or wait/observe.
My point is, I understand: fairly new device, can have quite a few faults to be fixed later -- now everybody seem to work that way, for better or worse.
It can have more or less beautiful (or ugly) designs, more or less features, larger or smaller batteries/working time; it can have problems with data connectivity, it can have better or worse browser (or the lack thereof completely). I'm fine with the lack of text reflow in Chrome although that was surprising.
One thing a phone/communicator/PDA absolutely cannot do, provided its battery is not empty, is going into "sleep of death"-like states -- it just cannot serve its purpose then, I cannot see how people sell it at all...
I have had a similar issue before, but i have experienced it when my phone has been through one of 2 sets of scenarios.
1 - It gets really warm and the screen becomes unresponsive, dead if you will. The hard reboot fixes this.
2 - When the signal to my phone is sporadic. An example of this would be my recent trip to London. I was on the underground quite a lot, and I'd lose signal quite often whilst travelling. On a couple of occasions i had to reboot my phone the hard way to get it going again.
Hope this helps?
In my case the device was lying near me on the sofa, the time between its going to standby and my attempt to switch it on was something within 1 hour. Nothing especially intensive had been done before.
BTW, while the phone was in that state, trying to call it resulted in long tones, i.e., apparently the radio/cell was online.
Hope this will help somebody, I returned mine.
Good evening. First post but long time lurker. My N4 is unrooted and on 4.2.2. I'm troubled with this as well especially so when the alarm doesn't ring in the morning after it's crashed overnight and I'm late for work!
Not sure if this is relevant though. I don't listen to music frequently on my N4 but the 3 times it had crashed overnight I had been listening to music before going to bed. Twice using Google music being streamed via my home wifi and once using poweramp with music on internal memory. I remember on 2 occasions the phone feeling rather hot as I was plugging the charger in as I was about to turn in.
I suspect there's a process that's causing the the phone to overload/ overheat and then switch off as a result. Because it's plugged in, it'll just continue to charge overnight and present you with a 100% battery in the morning once you've got it to reset again.
I have also found that doing a soft reset before going to bed prevents this from happening.
Just my observations.
Hi all, I got my Nexus 4 a week ago to replace a broken HTC One X (The cost of repairs was almost equal to the cost of a new Nexus 4). Since I got it, SoD happened twice, both times when I left it to charge overnight. The weird thing is that I have this LED application that blinks the notification light when charging with screen off. When I unplugged the phone, the LED was still blinking as if charging, so the phone is definitely not dead. I will try to set it to day-dream while charging and see if it helps. If it does, it might be considered a way of Google encouraging developers (like myself) to create more daydream apps .
Good morning from beyond the pond,
had the same thing happening as described in the first post solution (pressing POWER+VOL UP) helped to reboot my device.
Only thing that was showing was the led, flashing a blueish white light.
Now runs again on rasbeanjelly. Thanks to OP.
EDIT: since this happened the first time, I thought about what I had altered in my setup.
Only thing that was new was "Greenify". Maybe it sent the APEX launcher into standby?!
Having same problem on my 1 week older n4, my friend having the same problem . only thing in commune we have is the WHATSAPP app that once the phone restart it give a notification that the phone date is wrong,once I look at the date settings yes it is wrong, it says 1970 ,so I have to reset it. It does it every time the problem happens ,can this be a clue???
Sent from my Nexus 7 using xda app-developers app
guinnes.s said:
it says 1970
Click to expand...
Click to collapse
UNIX equivalent of Pol Pot's year zero
I'm having similar problems.
The first time I believe it was just an issue of slight overheating. I turned off the screen but left Google Maps running & put it in my bag. It didn't actually turn off, but the screen didn't want to come on when I took it out later. I did notice it was hot, and after it cooled for a couple mins, it worked fine again. I haven't done this again, and so far, so good.
However, now, on occasion the phone won't respond to the power button. I've never had to actually do a reset - it will eventually decide to work after a couple of presses.. but when it does, it will be slow to come on. The screen will be backlit (but black) for a few seconds, then it will load and respond as normal.
Since the light comes on prior to the screen, it seems like a software rather than hardware issue to me. If the screen was damaged, I don't think it would act that way. I don't know phones, but that's my intuition. I'm going to try and remember to turn it off on occasion and see if that helps. I don't think it's been reset since the last push update.
(I'm rooted, but stock)

HTC one won't turn on, No LED, no flashing Home/Back button

I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
terrypro said:
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
Click to expand...
Click to collapse
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
This actually happened to me on my first HTC one I couldn't get it to do anything I ended up sending it to HTC I knew they would deny my warranty claim because of the bootloader and ROM but I knew they would have to turn it on yo figure it out. They called me to tell me that it was not covered and said it would cost 215 to put it back to regular I denied and paid the $35 diagnostic fee when I got it back I booted straight into fastboot and flashed my backup.problem solved
Sent from my HTC One using xda app-developers app
---------- Post added at 10:57 PM ---------- Previous post was at 10:55 PM ----------
I figured it happened because I was s-on and had the stock Cid and flashed the GE ROM
Sent from my HTC One using xda app-developers app
offwiththeface said:
This actually happened to me on my first HTC one I couldn't get it to do anything I ended up sending it to HTC I knew they would deny my warranty claim because of the bootloader and ROM but I knew they would have to turn it on yo figure it out. They called me to tell me that it was not covered and said it would cost 215 to put it back to regular I denied and paid the $35 diagnostic fee when I got it back I booted straight into fastboot and flashed my backup.problem solved
Sent from my HTC One using xda app-developers app
---------- Post added at 10:57 PM ---------- Previous post was at 10:55 PM ----------
I figured it happened because I was s-on and had the stock Cid and flashed the GE ROM
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
This actually sounds like a great, thanks , but before sending it out I think I would like to try other solutions since it would suck to not have my phone for 2-3 weeks. Also, how long did the whole process take for you? (Sending it out, "repair", and getting it back)
This happens to a guy in another thread. He fixed it by leaving it in the wall charge until the red LED turned on, it took 4 days on the charge.
Hey it actually only took about 1week take it back to your carrier have them send it for you. I also heard about leaving it on the charger for a long time I tried over night and it didn't work the next thing I did was send it to "repair" but if you have the patience leave it on change for a few days first
Sent from my HTC One using xda app-developers app
dgtiii said:
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
Click to expand...
Click to collapse
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
xJuicex said:
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
Click to expand...
Click to collapse
I thought i was going to fall for a troll with this but wow it actually does work... I don't even know what to say right now... other then thanks dgtiii and xJuicex
EDIT oh and why does this work?
dgtiii said:
Try holding the power button and volume down buttons down, while holding the proximity sensor directly under a very bright light...
Click to expand...
Click to collapse
I have a Verizon HTC One exhibiting the exact same symptoms. The battery went dead after a long day and it will not turn on or charge. I have held the proximity sensor in bright light while powering on and while holding both vol up and power. Neither seemed to change the problem. How bright of a light are we talking? Thanks in advance. I am also curious why this works....
Maby i can help^^
terrypro said:
I upgraded to an HTC One a month ago in T-Mobile and now randomly the phone won't turn on. The phone is rooted, unlocked, custom recovery, and has the Android Revolution ROM. I installed everything the first week I got it and it has been working perfectly fine (No freezes, battery discharging has a good rate) and everything works (Wifi, 4G LTE, Bluetooth). The phone has not been dropped, water damaged, or exposed to any excessive heat, so it should not be having problems.
Yesterday (9/14/13), I was using the phone just fine around 8PM with my friends in a restaurant and everything seemed fine. A few hours later when I was walking down the street, I take my phone out of my pocket and when I hit the power to wake up the phone nothing happened. I pressed the power button for 10-20 seconds and nothing.
When I got back to my room and plugged it in, the LED did not turn on or anything and when I pressed the power button again after being plugged in, nothing happened. I charged it all night and decided to work with it today, but nothing has helped. I have tried holding the power button and volume keys for minutes, holding power button and nothing. When I plug in the phone to the PC it detects it (Windows USB sound in) and when I press the power button for around 15 seconds it makes the sounds but then it makes the removed usb sound.
Since the phone is Rooted, unlocked and has custom recovery and rom, I'm not sure warranty would help, ALTHOUGH since it doesn't turn on and physically is not tampered with, they could get it to at least turn on.
Please help me out here as I am a college student and really need my phone for work and to stay in touch with my parents. Thank you, and I apologize if I didn't follow a posting guideline.
P.S. One of the causes could be a drained battery, but the charging all night should have helped.
Click to expand...
Click to collapse
I lost my phone in the water today and it worked well until i got home! then my htc one started to blink the back and home button, then it just turned off by it self! i tryed very thing!! holding the power button, power button and vol down, directt light to the proximity sensor and power button and vol down but it didnt work....
Then i tryed to connect it to my computer and pressed the power button, the mobile turned on but it failed a cupple of times!! tryed a cupple of times and then suddently everything worked fine!!! ( done **** up the power button, i pressed it so hard and many times i have to press hard to turn the phone on and of-.-) anywayes TRY CONNECTING TO COMPUTER!!
Other small thing i did - took the sim card out and in again..... Thanks for reading.! sry for the bad english^^
this is a **** painfull thing since i got my phone just jet! and i got alot off stuff in it, so i hope it helped!!
xJuicex said:
I also had this issue with Never Rooted HTC One.. To my surprise, shining a bright light at the sensor while powering on did actually work!
Click to expand...
Click to collapse
Another +1 for bright light power button + vol down
Unrooted HTC one on ATT
ryan00793 said:
I thought i was going to fall for a troll with this but wow it actually does work... I don't even know what to say right now... other then thanks dgtiii and xJuicex
EDIT oh and why does this work?
Click to expand...
Click to collapse
Its so that if the phone is in your pocket it won't start up as the proximity sensor detects the phone is in your pocket so tells it not to start up. Sometimes the sensor doesn't work as it should and needs a really intense light to overwhelm the sensor and let the phone start up.
Bobbie
Put it under a desk lamp!
I had the same exact problem. My phone couldn't turn on after it reached 0% and there was no orange light when charging. I put the phone right under my desk lamp and held the power button for 15 seconds and it turned on. Thought people were just trolling... The battery was at 1% when it turned on. I already left the phone in wall charge overnight. Guess it was not charging very well. Thanks for coming up with this solution!
It worked!!!
WOW The light over the sensor worked for me too!! I'm glad I came to this forum first!!:laugh::laugh:
Doesn't work for me
This REALLY sucks I just got this HTC One used and I was using it all yesterday and this morning with no problems. Then all of a sudden a couple hours ago it just shut down - I was just browsing the web, so it wouldn't have overheated.
Now, it won't charge (the LED doesn't come on) although it was at about 50% when it shut down. I can't get into the bootloader or recovery, and ADB doesn't recognize that it's plugged in (despite Windows playing the little jingle indicated it's been connected).
Ever since then I've been scrounging the web for answers, What exactly have you guys done for this light trick to work? Because I've held it under a bright LED and under a desk lamp with a 13W CFL bulb, while holding power + volume down, but haven't had any luck.
How long have you guys held them down for?
I haven't even seen the capactive buttons light up (although it's just kinda hard when you're holding it under a light, so maybe they are flashing I just can't see) and the only sign of life from this is the fact that Windows installed Qualcomm drivers and plays the jingle indicating that it's detected a device.
EDIT: Forgot to include, I've been trying to leave it sit charging (one person mentioned their friends' One worked after leaving it charging for 4 days - I'm not sure I can wait that long, but if I have no other option I will).
Also, should I leave the SIM in or would it not matter (personally, I don't see that making any difference whatsoever, but I really don't care at this point)? And should I alternate light/darkness while holding the buttons under a lamp, or just leave it under the light and hold them? (I've tried all of these things, but I'm willing to pursue whatever avenue had the greatest success rate).
inferno7799 said:
This REALLY sucks I just got this HTC One used and I was using it all yesterday and this morning with no problems. Then all of a sudden a couple hours ago it just shut down - I was just browsing the web, so it wouldn't have overheated.
Now, it won't charge (the LED doesn't come on) although it was at about 50% when it shut down. I can't get into the bootloader or recovery, and ADB doesn't recognize that it's plugged in (despite Windows playing the little jingle indicated it's been connected).
Ever since then I've been scrounging the web for answers, What exactly have you guys done for this light trick to work? Because I've held it under a bright LED and under a desk lamp with a 13W CFL bulb, while holding power + volume down, but haven't had any luck.
How long have you guys held them down for?
I haven't even seen the capactive buttons light up (although it's just kinda hard when you're holding it under a light, so maybe they are flashing I just can't see) and the only sign of life from this is the fact that Windows installed Qualcomm drivers and plays the jingle indicating that it's detected a device.
EDIT: Forgot to include, I've been trying to leave it sit charging (one person mentioned their friends' One worked after leaving it charging for 4 days - I'm not sure I can wait that long, but if I have no other option I will).
Also, should I leave the SIM in or would it not matter (personally, I don't see that making any difference whatsoever, but I really don't care at this point)? And should I alternate light/darkness while holding the buttons under a lamp, or just leave it under the light and hold them? (I've tried all of these things, but I'm willing to pursue whatever avenue had the greatest success rate).
Click to expand...
Click to collapse
Go to device manager and connect your phone. What do you see?
Sent from my iPod touch using Tapatalk
n1234d said:
Go to device manager and connect your phone. What do you see?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Ya, I tried looking into that before, and there's nothing there. Now I'm trying to find out what/where that Qualcomm driver is that was installed.
EDIT: I DO see it in the Devices/Printers as Qualcomm HS-USB QDLoader 9008 (COM3).
I've also installed HTC Synce Manager, but I'm not sure if that just automatically installed the drivers or if there's something I should do to manually install those.
inferno7799 said:
Ya, I tried looking into that before, and there's nothing there. Now I'm trying to find out what/where that Qualcomm driver is that was installed.
EDIT: I DO see it in the Devices/Printers as Qualcomm HS-USB QDLoader 9008 (COM3).
I've also installed HTC Synce Manager, but I'm not sure if that just automatically installed the drivers or if there's something I should do to manually install those.
Click to expand...
Click to collapse
Sorry to hear that. You are hard bricked, send it to warranty.
Edit: The motherboard is fried and HTC would have to change it. The phone is used so contact the seller and ask him for warranty information.
danielr18 said:
Sorry to hear that. You are hard bricked, send it to warranty.
Edit: The motherboard is fried and HTC would have to change it. The phone is used so contact the seller and ask him for warranty information.
Click to expand...
Click to collapse
Damn. Really? After just using the phone for a day? Today just really isn't my day.
Would there be any other things I could try? Any jigs to force it to boot into bootloader or anything?
inferno7799 said:
Damn. Really? After just using the phone for a day? Today just really isn't my day.
Would there be any other things I could try? Any jigs to force it to boot into bootloader or anything?
Click to expand...
Click to collapse
Well, since you're under warranty, doing anything else just doesn't make sense. And using jtag would require you to open the phone, and trust me, you don't wanna do that to this phone.. Just out of curiosity, what are the first 5 digits of your serial no?
Sent from my HTC One using Tapatalk

Dead within 8 hours of use (dead dead. not battery dead)

ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
IIRC the Xperia Z1 has a hard reset button under the sim flap, it's a small red button, give it a shot.
remove sim card and sd card and try again, if it's still not responding do an update repair using SUS or PCC
BTW there is a known fault with the XZU and it could also be on the Z1 as they use similar Firmware, what people have found is that the phone will start up eventually and then they go into the display setting and untick the auto backlight option and that fixes it
I also reboot my Z1in this way when it blackout.
Sent from my C6902 using xda app-developers app
Had the same issue called Sony, push hard reset button all is fine in the world. Known issue Sony is working on it
Sent from my C6903 using Tapatalk 4
Managed to hard reset using power and up volume .
Put it on charge overnight but it doesn't see,m to have taken any charge at all....just trying again using diff PSU and cables but it doesn't want to charge. It recognises that I've out a cable in as I played with the smart connect setting. When it is off completely I get a red light (presumably meaning its charging ) but not in android
Any ideas?
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Sometimes phones have issues. I got one once that had no speakers or Mic inside... it happens lol
Try to go exchange it, and see if the next device gives you issues.. if not then you're good, if it does pick a different phone..
Do it soon though, most carriers only have a 14 day exchange period, and then after that will charge you all sorts of fees and try to fix your phone rather than just giving you a new one....
Sent from my 16GB Blue Verizon Galaxy S3 running MIUI v5 with KT kernel
thefunkygibbon said:
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Click to expand...
Click to collapse
sounds like a similar problem I had with my 64gb SD card - as I mentioned above remove all cards then start from there - a reflash of the firmware might help also
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
LadFromWales85 said:
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
Click to expand...
Click to collapse
yeah i've been trying to reproduce it and failing to. very odd. maybe its something to do with the first time you use youtube and do something specific?
gunna phone o2 up tomorrow and see what they say about all my issues. seems to have been fine this last 24 hours though and in their eyes that is prob reason enough not to issue a replacement.
I've had mine since Monday and this happened to me yesterday. I was troubleshooting sending MMS with T-Mobile tech support (not a phone issue as it was happening on previous phones too) and had to restart the phone several times. I noticed upon restarting that the backlight seemed to be on but the phone was not booting up. Had to perform several hard resets (both with the red reset button as well as the power/volume up buttons) before it FINALLY rebooted and stayed on. While trying to figure this out I ran a Google search to see if others were having this problem. One solution was to make sure the backlight option is checked. I had been messing with settings the night before and must have unchecked it. Since I rechecked it I haven't had the same issue.

Anyone having issues with stuck power button?

Anyone having issues with power button being stuck? When I press the power button, it often gets stuck and phone reboots because of it. It's happened over 15 times today... It's getting quite annoying. I didn't spill anything or drop the phone, the power button just sticks and I have to keep pressing to get it unstuck... The volume buttons are fine though.
lin013190 said:
Anyone having issues with power button being stuck? When I press the power button, it often gets stuck and phone reboots because of it. It's happened over 15 times today... It's getting quite annoying. I didn't spill anything or drop the phone, the power button just sticks and I have to keep pressing to get it unstuck... The volume buttons are fine though.
Click to expand...
Click to collapse
No problem here. If it were me, I would get the device replaced.
Hmmm. Yea. I'm gonna call them tomorrow. Still debating whether to return it or exchange it... I've been a little disappointed with battery life. Hmmm..
I am also having issues with my power button. It used to click when pressed like the volume buttons. Now I feel no click action at all. It still powers on the phone and screen but I feel that it is only going to get worse. makes me worried. No body else having this issue?
Not me, at least
The volume buttons on my Nexus 4 do the same thing although it happened much later in its life. If you can I would advise getting it replaced because its very annoying to say the least.
Mine just started this.
Last night I noticed my screen wasn't turning off after pressing the power button. All it would do was act like I was holding the power button with the intention of turning the phone off. one time it actually did turn off. This sucks. I'll be going by the Verizon store next time it happens. (because the phone is behaving completely normal right now)
skippy214 said:
Mine just started this.
Last night I noticed my screen wasn't turning off after pressing the power button. All it would do was act like I was holding the power button with the intention of turning the phone off. one time it actually did turn off. This sucks. I'll be going by the Verizon store next time it happens. (because the phone is behaving completely normal right now)
Click to expand...
Click to collapse
has anyone found a solution to this?
i just received this phone as a motocare replacement for one with a cracked screen. it feels like they sent me a refurbished one someone spilled soda on. i kinda feel like a jerk sending it right back, but the constant resetting sure is annoying! i'm ready to send the phone in, but would much prefer to fix it myself if there's a way to do it. any way to fix it?
edit: nevermind. i sent it back. they sent it like this, they can deal with it. i'm afraid if i mess with it, i'll kill the warranty. still 100% love the phone and can't wait to get it back!!

Randomly will not work. Black screen after boot, phone really hot.

Phone is completely stock. Haven't messed with it at all. My phone died around 5% battery left so I went to put it on charger. Charged it up for like 20 minutes while I watched a movie, and i went to turn it on and it was really hot. It booted up still but whenever it was done booting, the screen just went black. Nothing would work. If i hold power button down, the power down option appears and it works to shut it off. If i shake it, the camera comes up but I cannot take a picture or do anything. Any idea? I also tried to reboot into recovery and couldn't . I dont know if im not pressing the correct buttons so if you know the correct way please let me know.
ZWis212 said:
Phone is completely stock. Haven't messed with it at all. My phone died around 5% battery left so I went to put it on charger. Charged it up for like 20 minutes while I watched a movie, and i went to turn it on and it was really hot. It booted up still but whenever it was done booting, the screen just went black. Nothing would work. If i hold power button down, the power down option appears and it works to shut it off. If i shake it, the camera comes up but I cannot take a picture or do anything. Any idea? I also tried to reboot into recovery and couldn't . I dont know if im not pressing the correct buttons so if you know the correct way please let me know.
Click to expand...
Click to collapse
To get into fastboot mode you have to turn the phone off. Hold the power and volume down buttons for about 10 seconds then release just the power button.
As far as a solution, this issue has happened before. Everybody says that it happens when their battery dies. I am sorry to say that the only solution that works is a factory reset which erases the data partition on the phone.
Sent from my XT1095 using Tapatalk

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