Database Develop

Sprint Moto X Bootloader

I'm trying to unlock my boot loader on my sprint moto x but it keeps telling me it can't be unlocked. Now I contacted Motorola and they said it can't be bootloader unlocked because my phone is not activated... I'm using the replacement phone they sent me. I sim-Unlocked it and am now using straight talk att Sim. But I want to root my phone.

reds28heem said:
I'm trying to unlock my boot loader on my sprint moto x but it keeps telling me it can't be unlocked. Now I contacted Motorola and they said it can't be bootloader unlocked because my phone is not activated... I'm using the replacement phone they sent me. I sim-Unlocked it and am now using straight talk att Sim. But I want to root my phone.
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Click to collapse
Did you unlock your previous phone? AFAIK, the phone doesn't need to be activated in order to unlock it - I wouldn't trust the Moto support people - they know less than most of us do.
You must follow the procedure exactly to get your unlock code. Confirm that you have taken the unlock data, pasted it into notepad, removed ALL spaces and [bootloader] messages, and made it into one single, contiguous string of characters. Then copy and paste this string into the Moto Unlock website.
Sometimes the website can be glitchy - others have reported success using a different browser, or trying again at a later time. If you are doing it correctly, it should work.

samwathegreat said:
Did you unlock your previous phone? AFAIK, the phone doesn't need to be activated in order to unlock it - I wouldn't trust the Moto support people - they know less than most of us do.
You must follow the procedure exactly to get your unlock code. Confirm that you have taken the unlock data, pasted it into notepad, removed ALL spaces and [bootloader] messages, and made it into one single, contiguous string of characters. Then copy and paste this string into the Moto Unlock website.
Sometimes the website can be glitchy - others have reported success using a different browser, or trying again at a later time. If you are doing it correctly, it should work.
Click to expand...
Click to collapse
I did successfully unlock the bootloader on the previous moto x I had before they sent me a new one. That one was activated on sprint. And I took the same steps I did when I did my first moto x and I keep getting the error. I never activated it back on sprint because I'm not using it for sprint. And the only reason it was activated before on sprint was I brought it off craigslist. It was pointless for me to activate it on sprint if I'm not gone use it on sprint.
Another thing, how do I get rid of the activation screen that comes up when I turn the phone on.

reds28heem said:
I did successfully unlock the bootloader on the previous moto x I had before they sent me a new one. That one was activated on sprint. And I took the same steps I did when I did my first moto x and I keep getting the error. I never activated it back on sprint because I'm not using it for sprint. And the only reason it was activated before on sprint was I brought it off craigslist. It was pointless for me to activate it on sprint if I'm not gone use it on sprint.
Another thing, how do I get rid of the activation screen that comes up when I turn the phone on.
Click to expand...
Click to collapse
All I can suggest is try again. Other users have unlocked phones that were never activated...heck - GSM phones don't even 'get activated'.
Hopefully your phone wasn't stolen or something...that would prevent you from getting an unlock code. But if that were the case, your IMEI should be blacklisted and you shouldn't be able to use it at all...
As far as the activation prompt, you MUST be unlocked in order to get rid of it. Then, use this custom SBF provided by ezeuba that bypasses activation. http://forum.xda-developers.com/moto-x/general/rooted-sprint-moto-x-sbf-t2834891
If nothing else you can wait and hope that Dan releases a tool to exploit his BL-unlock vulnerability he has discovered. There is no time-frame as to when it might be released, though. At least you can use the phone now, even the way it is...

samwathegreat said:
All I can suggest is try again. Other users have unlocked phones that were never activated...heck - GSM phones don't even 'get activated'.
Hopefully your phone wasn't stolen or something...that would prevent you from getting an unlock code. But if that were the case, your IMEI should be blacklisted and you shouldn't be able to use it at all...
As far as the activation prompt, you MUST be unlocked in order to get rid of it. Then, use this custom SBF provided by ezeuba that bypasses activation. http://forum.xda-developers.com/moto-x/general/rooted-sprint-moto-x-sbf-t2834891
If nothing else you can wait and hope that Dan releases a tool to exploit his BL-unlock vulnerability he has discovered. There is no time-frame as to when it might be released, though. At least you can use the phone now, even the way it is...
Click to expand...
Click to collapse
OK. Thanks. I'll keep trying then.

Yup, I had to keep trying till next day... Then it finally worked. ?

Has Motorola stopped unlocking the Sprint MOTO X bootloader? I've been trying to unlock 2 XT1056 phones and it says "Your device does not qualify for bootloader unlocking". What gives? I'm getting confused here because I've unlocked one from the site before and it went OK. Please any help, anyone?

ezeuba said:
Has Motorola stopped unlocking the Sprint MOTO X bootloader? I've been trying to unlock 2 XT1056 phones and it says "Your device does not qualify for bootloader unlocking". What gives? I'm getting confused here because I've unlocked one from the site before and it went OK. Please any help, anyone?
Click to expand...
Click to collapse
The site can be glitchy. Keep trying (maybe tomorrow) or try a different browser. Confirm that you have entered the unlock data exactly as instructed. They have not stopped offering unlock codes for the XT1056 - they just have a less-than-perfect unlock website.

samwathegreat said:
The site can be glitchy. Keep trying (maybe tomorrow) or try a different browser. Confirm that you have entered the unlock data exactly as instructed. They have not stopped offering unlock codes for the XT1056 - they just have a less-than-perfect unlock website.
Click to expand...
Click to collapse
For a moment there I was afraid the China middleman had ripped off all the unlock codes from the website...:laugh:
Finally unlocked. The website truly is glitchy...

Can't unlock Boot loader & can't root motoX xt1053

I have a moto x xt1053 that i can't open the Boot loader on Motorola web page, coz is not allowed for my device as Motorola support said to me, coz is not a dev edition.
I want to install CM11 or later, it is possible without opening the Boot loader?
TIA

What is your current android version? Have you looked at unlocking via sunshine?

Travisdroidx2 said:
What is your current android version? Have you looked at unlocking via sunshine?
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Click to collapse
Im on 4.4.4, i tried sunshine, and wrote with the supporter of sunshine and they told me they cant unlock it...

Sucks man sounds like you are screwed.

What carrier was it originally associated with? The XT1053 was used for T-Mobile in the US and was unlockable. I believe XT1053 was also used for the Dev Edition for AT&T in the US, while their retail edition was XT1058.
My friend has an XT1053 for T-Mobile that was not a developer edition, it was customized with Moto Maker and I unlocked it for him from the Motorola website.
Are you sure you have an XT1053?

Thats the same phone like your friend. My friend bought it online on the moto maker home page.
Well my friend tried many times but without success...
Can you give me some advice... @fury683 TIA

iSplassh said:
Thats the same phone like your friend. My friend bought it online on the moto maker home page.
Well my friend tried many times but without success...
Can you give me some advice... @fury683 TIA
Click to expand...
Click to collapse
If it's Tmobile, keep trying the Moto unlock site. It is very glitch send can take many tries. ?

iSplassh said:
I have a moto x xt1053 that i can't open the Boot loader on Motorola web page, coz is not allowed for my device as Motorola support said to me, coz is not a dev edition.
I want to install CM11 or later, it is possible without opening the Boot loader?
TIA
Click to expand...
Click to collapse
The non-Developer Edition XT1053 was also bootloader Unlockable via Moto's web site but it voids the warranty.
If your XT1053 is the "GSM Unlocked (ships with T-Mobile SIM)" or "GSM unlocked (ships with Net 10 SIM)" it should still be bootloader unlockable via Moto's web site.
A few things...
Try a different browser. If you are using Chome, try IE instead, or vice versa.
Take the output from the get_unlock_data command, and paste it into NOTEPAD (if you use windows) on your PC... Turn Word Wrap OFF. Edit out the spaces and any carriage returns so the string is one single line, and then copy the edited string to the clip board to paste into the web site.
If the phone is less than a week old, keep trying. There have been issues/delays with the codes being available on the Moto web site.
Try signing into the Moto site using the original email address used to purchase the phone (i.e. your friend purchased, then have your friend use his/her email to try requesting the code)
Call Moto's support. If they refuse to help, or tell you that you can't unlock your bootloader, point them to -> https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215 which says the T-Mobile X (XT1053) CAN be bootloader unlocked (but voids the warranty).
Take a look at this thread in the Peer to Peer Moto Owners forum -> https://forums.motorola.com/posts/f2061da875

Thanks for your time.
I checked the peer to peer forum but my CID is different, its not on the list. Mine is 0x09.
I already contacted 2 different moto customer support, i gave them the IMEI code and they told me its not unlockable, because its not dev edition. The also said the unlockable boot loader program is only for dev edition.
Xda was my last hope because the official way didn't brought me anyway further.
Sorry for my bad english, and hope you guys have still some tips for me

iSplassh said:
Thanks for your time.
I checked the peer to peer forum but my CID is different, its not on the list. Mine is 0x09.
I already contacted 2 different moto customer support, i gave them the IMEI code and they told me its not unlockable, because its not dev edition. The also said the unlockable boot loader program is only for dev edition.
Xda was my last hope because the official way didn't brought me anyway further.
Sorry for my bad english, and hope you guys have still some tips for me
Click to expand...
Click to collapse
0x0009 is on the list in the Owners forum (0x0009 = 0x09) as being UNLOCKABLE (is in the list on the left). The list on the left says "Your device is unlockable if the CID value returned is" and 0x09 is under that headding.
ANd the reps told you WRONG. Their web site lists Rogers Canada, they use the XT1058. For USA it lists Sprint (which is XT1056), USC (is XT1055 i think), and TMO (is definitely XT1053 but not considered Dev Edition).
There are only TWO Developer Editions... GSM and "for Verizon". Verizon is an XT1060. There is NO Dev Edition for Sprint, USC, Rogers Canada, or Latin America, yet those are listed on -> https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215 as being UNLOCKABLE.
Please follow the instructions on the Moto Owners Forum. Do the steps and post the info. See what they say.

Finally we unlocked it. It took us some time chatting with moto supporters till 2AM in the morning but we did it.
Thanks a lot guys

iSplassh said:
Finally we unlocked it. It took us some time chatting with moto supporters till 2AM in the morning but we did it.
Thanks a lot guys
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Click to collapse
Awesome. Glad to hear it!

KidJoe said:
Awesome. Glad to hear it!
Click to expand...
Click to collapse
Sorry to bother you again but do you have any tips on how to root it now. The phone its on 4.4.4. Can i just use CF-Autoroot or do i have to downgrade to 4.4.2? I have read that downgrading brings to Precam brick...
What do you recomand me?
TIA

1. Download the latest SuperSU.zip onto the phone or computer
2. download a recovery onto a computer
3. Flash the recovery in bootloader using fastboot
4. Boot into recovery using the Vol+ button to select option
5. If SuperSU.zip was downloaded to computer, use adb to push the zip file to /sdcard flash SuperSu.zip. If not, skip to step 6.
6. Flash SuperSU.zip in recovery
7. Reboot into system
Remember what having an unlocked bootloader allows you to do, this process isn't much different from any other device with an unlocked bootloader. Why would you do anything other than the steps I listed above with an unlocked bootloader? Read up on what downgrading can and will do to our phone.

iSplassh said:
Sorry to bother you again but do you have any tips on how to root it now. The phone its on 4.4.4. Can i just use CF-Autoroot or do i have to downgrade to 4.4.2? I have read that downgrading brings to Precam brick...
What do you recomand me?
TIA
Click to expand...
Click to collapse
You have to keep in mind there are some old threads for those with LOCKED bootloaders who want to root which will not apply to you. Some of those OLDER processes recomend downgrading, BUT that was only safe during the SlapMyMoto process (downgrading from 4.4 to 4.2.2 w/camera due to NOT CHANGE in the bootloader and gpt.bin). Once 4.4.2, 4.4.3 or 4.4.4 is on your phone, DOWNGRADING IS NOT SAFE!!! AND NOT RECOMMENDED!!!! due to the high rate of bricks it has caused.
After unlocking your bootloader, the best way to root is to see -> http://forum.xda-developers.com/mot...-unlocking-t2649738/post54796193#post54796193

Thanks for the info this helped me out!

Moto x un unlockable

Hey, i was trying to room/recovery my moto x. So i got to the part where i get my unlock code/data from fastboot mode.
And then when i plug that code into this website: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
i get the result: ununlockable. It says my device does not qualify for unlocking. Is there another way to unlock the bootloader?

if its for verizon or at&t its locked tight and no chances of unlocking it.

amskhan1 said:
Hey, i was trying to room/recovery my moto x. So i got to the part where i get my unlock code/data from fastboot mode.
And then when i plug that code into this website: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
i get the result: ununlockable. It says my device does not qualify for unlocking. Is there another way to unlock the bootloader?
Click to expand...
Click to collapse
model no.?

miju12 said:
model no.?
Click to expand...
Click to collapse
its a t-mobile version
in the settings it says its a Moto X
android 4.4.4

amskhan1 said:
its a t-mobile version
in the settings it says its a Moto X
android 4.4.4
Click to expand...
Click to collapse
check this link https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87215 and by model no. I mean eg XT1052, XT1053

amskhan1 said:
its a t-mobile version
in the settings it says its a Moto X
android 4.4.4
Click to expand...
Click to collapse
There was no "T-Mobile version" at least not a T-Mobile Branded version.
There was a "GSM Unlocked (Ships with T-Mobile SIM)" version available via MotoMaker. Or you could use an XT1058 after sim unlocking it.
You need to look at the very FINE print on the back, at the bottom of the phone to see the model. OR if you have a Developer Edition, it will say in "big" letters on its back.

KidJoe said:
There was no "T-Mobile version" at least not a T-Mobile Branded version.
There was a "GSM Unlocked (Ships with T-Mobile SIM)" version available via MotoMaker. Or you could use an XT1058 after sim unlocking it.
You need to look at the very FINE print on the back, at the bottom of the phone to see the model. OR if you have a Developer Edition, it will say in "big" letters on its back.
Click to expand...
Click to collapse
Thanks, I got the bootloader unlocked

Can't get unlock data on a XT1053

My original Moto-X 1st Gen Developer Edition was a piece of cake to do the whole unlock bootloader procedure. Unfortunately my original phone died and I received a replacement from Motorola which is supposedly a Developer Edition version (however does not say Developer Edition anywhere, nor does it have the white woven back cover).
I have tried from two different PC's both which contain the Android SDK and Motorola USB Drivers. My PC's recognize the phone when it is in fastboot mode and the phone recognizes USB Connected. So when I issue the command "fastboot oem get_unlock_data" it responds back with "Could not get unlock data!" and that's as far as I get! Fastboot getvar all works fine.
Anyone have any ideas? My original phone also had Android 4.x.x whereas the replacement has Android 5.1 so I don't know if that makes a difference..

Thinkster said:
My original Moto-X 1st Gen Developer Edition was a piece of cake to do the whole unlock bootloader procedure. Unfortunately my original phone died and I received a replacement from Motorola which is supposedly a Developer Edition version (however does not say Developer Edition anywhere, nor does it have the white woven back cover).
I have tried from two different PC's both which contain the Android SDK and Motorola USB Drivers. My PC's recognize the phone when it is in fastboot mode and the phone recognizes USB Connected. So when I issue the command "fastboot oem get_unlock_data" it responds back with "Could not get unlock data!" and that's as far as I get! Fastboot getvar all works fine.
Anyone have any ideas? My original phone also had Android 4.x.x whereas the replacement has Android 5.1 so I don't know if that makes a difference..
Click to expand...
Click to collapse
I haven't been able to successfully unlock the regular Moto X bootloader, so my best guess is they sent you a non-Developer Edition phone. Let them know and they should be able to send out a replacement.

That's my guess too, even though they claim they go by the IMEI number of the original phone and send out a replacement that is the same based on that. But maybe they loaded the updated OS with the unlockable bootloader & Rom. I'm sending it back for replacement. hopefully the next one is correct!

Thinkster said:
My original Moto-X 1st Gen Developer Edition was a piece of cake to do the whole unlock bootloader procedure. Unfortunately my original phone died and I received a replacement from Motorola which is supposedly a Developer Edition version (however does not say Developer Edition anywhere, nor does it have the white woven back cover).
I have tried from two different PC's both which contain the Android SDK and Motorola USB Drivers. My PC's recognize the phone when it is in fastboot mode and the phone recognizes USB Connected. So when I issue the command "fastboot oem get_unlock_data" it responds back with "Could not get unlock data!" and that's as far as I get! Fastboot getvar all works fine.
Anyone have any ideas? My original phone also had Android 4.x.x whereas the replacement has Android 5.1 so I don't know if that makes a difference..
Click to expand...
Click to collapse
I've got the same problem right now with a replacement XT1053DE. Did the second one you receive unlock properly? I'd love to be able to solve this rather than wait for another exchange. Especially considering this already the second one I had to wait for.
Sent from my XT1053 using Tapatalk

Moto x xt1060 on 5.1 unlock bootloader
Hi,
I am trying to unlock the bootloader and root my 1st gen moto x running 5.1. I have followed the steps found online to get the unlock code from the motorola site but after I enter the string of code it says "your phone cannot be unlocked."
I cannot find any other site with instructions onwhat to do next. Please help.
Thanks

Bdough said:
Hi,
I am trying to unlock the bootloader and root my 1st gen moto x running 5.1. I have followed the steps found online to get the unlock code from the motorola site but after I enter the string of code it says "your phone cannot be unlocked."
Thanks
Click to expand...
Click to collapse
You probably have the non-DE XT1060 - There is no way to unlock the bootloader for it. Also: Next time post this question as a separate thread.

check your string of data u pulled I had the same issue but missed spaces and kept trying
Thinkster said:
My original Moto-X 1st Gen Developer Edition was a piece of cake to do the whole unlock bootloader procedure. Unfortunately my original phone died and I received a replacement from Motorola which is supposedly a Developer Edition version (however does not say Developer Edition anywhere, nor does it have the white woven back cover).
I have tried from two different PC's both which contain the Android SDK and Motorola USB Drivers. My PC's recognize the phone when it is in fastboot mode and the phone recognizes USB Connected. So when I issue the command "fastboot oem get_unlock_data" it responds back with "Could not get unlock data!" and that's as far as I get! Fastboot getvar all works fine.
Anyone have any ideas? My original phone also had Android 4.x.x whereas the replacement has Android 5.1 so I don't know if that makes a difference..
Click to expand...
Click to collapse

perfoliate said:
I've got the same problem right now with a replacement XT1053DE. Did the second one you receive unlock properly? I'd love to be able to solve this rather than wait for another exchange. Especially considering this already the second one I had to wait for.
Click to expand...
Click to collapse
Yep, same problem here. I've got 5.1 on an XT1053 that isn't marked as a developer edition, but the CID: is 0x00, which is unlockable. And like the OP, all I can get from "oem get_unlock_data" is "Could not get unlock data!" Extremely frustrating. Every other fastboot command seems to work fine.

Developer phone but Motorola website cannot unlock

folks
I have a dev phone purchased here (white back)
https://www.amazon.com/gp/product/B00QB3ZF00/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1
however, following instructions on this site and inputting the code, it says 'my device isn't eligible for unlocking'. I thought all dev phones are. What am I missing? The phone does boot up with the verizon logo - does that have anything to do with it? The phone is on 4.2.2 so I believe I have some options but see that if you go past 4.4, then you would have to have write protection enabled
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b

sam008 said:
folks
I have a dev phone purchased here (white back)
https://www.amazon.com/gp/product/B00QB3ZF00/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1
however, following instructions on this site and inputting the code, it says 'my device isn't eligible for unlocking'. I thought all dev phones are. What am I missing? The phone does boot up with the verizon logo - does that have anything to do with it? The phone is on 4.2.2 so I believe I have some options but see that if you go past 4.4, then you would have to have write protection enabled
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
Click to expand...
Click to collapse
see this link
https://forums.motorola.com/posts/35e4d3be5c

All Motorola.