Ear piece not working during call. - G 2014 Q&A, Help & Troubleshooting

My moto g have a problem the ear piece is not working sometimes. Not every time but its too annoying.
I googled it and i have seen many entries regarding this. And it also says latest update fixed this problem but this is happening again and again.
A quick restart solves this problem but i hope u guys have solution.

Related

People cannot hear me........

During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
Click to expand...
Click to collapse
did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor

Microphone Issue, Cannot hear me or Muffled

Hello guys, I have recently purchased HTC one, and flashed Cyanogenmod 10.1 and teamseven AOSP kernel on it. I noticed there is issue with microphone during calls. Distand end cannot hear me or it sounds extremely low/muffled, but when I put it on speaker phone, issue goes away. Also after few min it sometimes randomly decides to work. I have tried to flash Android Revolution 22.1 (4.3) to see if the issue will go away, but it is still persisting. I would appreciate any help I can get, thank you
Just a quick update, I did more research on this issue and it seems like a common issue with newer HTC One models. Noise Cancellation seems to be the problem, since talking to the phone at certain angle seems to might the issue go away. I even tried restoring my phone to the stock, and even tried the disable noise cancellation fix that is around in the forums, but it did not make the issue go away completely. This is my second HTC One in 3 days, first one had a nasty dead pixel, and now microphone issue. I will take it back to AT&T store and get it replaced again. I'm not sure what is going on with the quality of the phone on newer models, since I've had the Developer's Edition and AT&T model on launch day and both were perfectly fine. Is anyone here having the same issue and found a fix for it?
Another quick update, I seem to have fixed the issue by SCREAMING into the bottom microphone hole during call for a minute to see if I can fix the volume, and it might be hard to believe but issue has gone away. I read this in another thread about the microphone issue, someone posted by screaming into the hole, you are adjusting the volume gain and fixing the issue. I recommend trying it if you are having the same problem, since I've literally tried everything else and this fixed it for me.
I have similar issue. For more I noticed random disconnections during call.
it worked !!!
It worked....
mizerab1e said:
Another quick update, I seem to have fixed the issue by SCREAMING into the bottom microphone hole during call for a minute to see if I can fix the volume, and it might be hard to believe but issue has gone away. I read this in another thread about the microphone issue, someone posted by screaming into the hole, you are adjusting the volume gain and fixing the issue. I recommend trying it if you are having the same problem, since I've literally tried everything else and this fixed it for me.
Click to expand...
Click to collapse
panxe said:
It worked....
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Click to collapse
your speaker works where you can hear the call but if you talk into it the person on the other end cannot hear you.
It has been broken in AOSP for quite some time now. CM 10.2 STABLE has the same issue.
The only working rom with speakerphone is GPE/sense based ones.
Sent from my HTC One using xda app-developers app

Speakerphone Not Working Echo

Hey guys,
Bit of a strange problem, recently my speakerphone has stopped working. Whenever I place a call on speakerphone the other party can hear their own voice echo and this becomes progressively worse over a couple of seconds till neither parties can hear each-other and its just a loud fuzz.....everything else on the phone is working perfectly! It's never been dropped or anything...its still in immaculate condition! I am running the latest firmware (UK) and it's started happening randomly....any ideas on how to fix?:crying:
molemanmus said:
Hey guys,
Bit of a strange problem, recently my speakerphone has stopped working. Whenever I place a call on speakerphone the other party can hear their own voice echo and this becomes progressively worse over a couple of seconds till neither parties can hear each-other and its just a loud fuzz.....everything else on the phone is working perfectly! It's never been dropped or anything...its still in immaculate condition! I am running the latest firmware (UK) and it's started happening randomly....any ideas on how to fix?:crying:
Click to expand...
Click to collapse
I got the exact same problem and no solution so far. I've tried various rom versions (4.4.x - 5.0.2 and CyanogenMod Nightly), but it didn't help, so I'm afraid it's a hardware thing.
I don't know if you also experienced that, but if I let noise cancellation (in setting) enabled my calling partner also does hear an echo and my voice is much quieter, without using the speakerphone.
In my case it's possible that I damaged the phone my self, since I had to replace my whole case and the lcd, after falling damage.
I would appreciate it if someone could tell me which part exactly is causing this problem.
I had to change thel unit also due to the touchscreen bering cracked.
Speakerphone, or 'audio output', is not working. Although I might have had this problem before. I can't remember.
I read on another forum that the bottom speaker only comes on when on speakerphone.
So I'm thinking maybe damaged it while repairing the replacement lcd unit.
I hope this is not the case. I have yet to do a factory reset. Just need a bit a spear time to do it.
I have this problem too.
I broke my screen and i replaced it with a new screen(including LCD) by myself, and after that the speakerphone stopped working. It's so strange because microphones and Speakers work ( i have tested it in *#*#7378423#*#*).
Mah!
My replacement lcd came within a new case without the back panel. All I had to do was place the motherboard in the new case.
The new case had a bottom loud speaker already in it. I have, last week, opened the phone up again and replaced it with the original speaker. Unfortunately, still cant get the speakerphone to work.
I will try an reset one day , once i make a note of my apps and back updata.
Has anyone tried a reset yet?

Microphone problem

Hi guys, anyone with problems to the mic? Works fine for hours and then it stars having serious trouble of "weird voice" and sometimes doesn't work at all. After a reboot everything restart working well...Very very annoying!
ricky94.v said:
Hi guys, anyone with problems to the mic? Works fine for hours and then it stars having serious trouble of "weird voice" and sometimes doesn't work at all. After a reboot everything restart working well...Very very annoying!
Click to expand...
Click to collapse
Mine too, in the first day! I had to restart. Coming from an iPhone, I was shocked (along with other irregularities) to the point, I think I might have to sell p20 pro.
I had a similar issue on my p20. As it seemed to be a software issue I went into the apps and notifications part of the settings. In here I went to permissions and changed what had permission to use the phone and microphone. I took permission off everything unless it was essential. It has since solved my problem but I am not entirely sure which thing caused the issue however I would guess at the Huawei apps that were trying to use them. Hope this helps with your problems
Problems with Mic
ricky94.v said:
Hi guys, anyone with problems to the mic? Works fine for hours and then it stars having serious trouble of "weird voice" and sometimes doesn't work at all. After a reboot everything restart working well...Very very annoying!
Click to expand...
Click to collapse
I have had 4 p20 pros in 6 weeks and all of them have mic issues. I live in London so signal has never been an issue but with these phones, most of the time indoors people cant hear me...its ridiculous. Nobody has a clue what to do....about to send the phone back for good but I really want it....any ideas?
ricky94.v said:
Hi guys, anyone with problems to the mic? Works fine for hours and then it stars having serious trouble of "weird voice" and sometimes doesn't work at all. After a reboot everything restart working well...Very very annoying!
Click to expand...
Click to collapse
After the last update, my Mate 10 pro, have the same mic issue. sometimes the other side dont ear nothing, and when im activate the hand free, fix
Sort this out huawei...!!!
My p20 pro has same mic problem.. people endlessly can't hear me.....it's pathetic. It's a ****ing PHONE & people actually hearing you is fundamental..!!
Get it sorted Huawei...!
Anyone found out what app i causing this or found a fix for it, other than a restart? I have this issue of stuttering chipmunk voice when i call someone or answer the phone or they just can't hear me at all. It also seems to happen when I record a video with the phones camera app. The video sound comes out all stuttered and chimpunk like again.
Hello, someone that have trouble whit p20 pro screen goes black when starting a call and you have to pusch the start button to get screen going again? Some one who knows how to solve this so the screen shows when start a call? The problem is that I can't cut the call when screen is black

Help with sound issue

Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
I have de same problem. Two months ago the speakers decreased the volume and microphone does not work properly.
I replaced the usb + mic piece, but the problem remains the same. Now, I have ordered speakers piece, but I guess the problem will continue.
The only thing I can think is the origin of the issue could be the bluetooth earphones that in some way had changed the sound configuration.
Try to qfil ZUI 1.9, if that does ot help then its hardware problem most likely.
Tomthered1 said:
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
Click to expand...
Click to collapse
Finally I have found the origin of the problem. It was in the dust filters of the phone. I used an special liquid for the screen protector. Some of this liquid goes to the filters. I have cleaned this filter with a brush teeth.
It is silly and I feel dumb.
Simple fix
Please do not feel dumb or stupid as this is something we don't think about.
The problem is due to dust and fabric accumulation. I just had this problem.
The fix is simple.
Use something soft to bang your receiver. In my case i used the tip of my finger. You want to the bang to be good but not to break the glass. My finger hurts a bit so I think a small rubber hammer will do the job.
Hope this helps.
Clean earpiece protector
Hi, I had the same issue and after trying all software tweaks with no success, what I have done is use a toothbrush to clean the tiny holes from the earpiece protector. I pushed some brush bristles gently through the holes and... it worked!!!
Hope it helps.

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